Environmental Services Resume Sample

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Reanna Nader
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Work Experience


Environmental Services Director
03/2018 - PRESENT
Chicago, IL
  • Maintains clean and aseptic conditions in assigned area by vacuuming, scouring, dust mopping, high dusting, making beds, removing trash/linen, washing walls and ceilings
  • Reports needed equipment repairs to the Supervisor
  • Some mechanical aptitude is required to operate and maintain equipment
  • Support PCMC’s hallmarks of service excellence and quality for all job responsibilities
  • Insures that the department environment is free from recognized hazards that create a risk of injury to healthcare workers, patients and/or visitors.
  • Supports and facilitate open and non-punitive communication between healthcare workers, patients and families regarding clinical and environmental safety on their unit and when interfacing with other units, groups and individuals.
  • Supports and facilitate employee and non-employee healthcare workers in reporting and directly and addressing patient and environmental safety concerns.
Environmental Services
09/2015 - 10/2017
Detroit, MI
  • Ensure ES equipment is maintained and in proper operating condition
  • Develops and ensures adherence to ES departmental budget. Provide explanations for budget variances, including overtime
  • Monitors ES operations to ensure compliance with departmental quality standards
  • Supervises the activities of personnel by interviewing and making decision for hiring, training, coaching, evaluating and terminating employees
  • Communicates expectations to staff. Monitors and reviews staff performance on a regular basis
  • Knowledge of cleaning methods, materials, tools and equipment
  • Communicate with patients, families and team members in a manner which promotes dignity and respect
  • Lead and facilitate Quarterly Business meetings with Sodexo, JLL and AH System Staff to ensure KPI’s are met/exceeded across the enterprise
  • Has in-depth knowledge of ES systems and processes including TRAKKAR, UOS, Gold Check, ENGAGE and black light inspections
Environmental Services Assistant
03/2008 - 03/2015
Detroit, MI
  • Accountable for accident/injury prevention and investigation including root cause analysis, as well as assisting in the return of injured workers to gainful employment.
  • Ensure and maintain successful survey results for Avatar, HCAHPS, Joint Commission, State inspections and Support Services and internal survey processes
  • Ensure proper customer (internal and external) service relationships
  • Reviewing and approving biweekly payroll reports
  • Acts as liaison to departments in the hospital to ensure expedient response to patient and customer concerns
  • Develop and implement departmental policies and procedures with effective resource utilization to ensure compliance with regulatory agencies and internal standards
  • Develop and implement ES industry training for staff in-service education programs

Education


University of Phoenix - Indianapolis Campus
2002 - 2007
School's Degree in Business

Professional Skills


  • Experience: Environmental Services experience required and lead experience, in any industry. Excellent customer service experience
  • Supervisorial skills including interviewing, organizing, planning and problem solving skills
  • Proven high level management skills in coaching and extensive managerial experience
  • Possesses good communication skills; both verbal as well as listening skills
  • Strong problem solving, decision making and critical thinking skills
  • Demonstrated leadership, organizational, reasoning, problem solving and analytical skills
  • Demonstrates outstanding decision-making skills in all situations. Inspires confidence in subordinates and peers

How to write Environmental Services Resume

Environmental Services role is responsible for basic, computer, training, customer, interpersonal, organization, software, travel, manufacturing, analytical.
To write great resume for environmental services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Environmental Services Resume

The section contact information is important in your environmental services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Environmental Services Resume

The section work experience is an essential part of your environmental services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous environmental services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular environmental services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Environmental Services resume experience can include:

  • Demonstrates ability to make decisions and solve problems when requested to do so (i.e., supervise in supervisor’s absence because of illness, vacations, emergencies, and weekend coverage)
  • Excellent written and oral communication skills, interpersonal skills and ability to work collaboratively
  • Manage own time effectively; to adapt quickly to change; to occasionally perform repetitive tasks effectively
  • Demonstrated self-starter with skills in facilitating problem solving, motivating individuals and groups, and teaching/coaching others
  • Human relations skills to build effective working relationships with staff, customers, and others
  • Computer literacy including skill to operate email, word processing, spreadsheet, Internet, and presentation software applications

Education on an Environmental Services Resume

Make sure to make education a priority on your environmental services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your environmental services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Environmental Services Resume

When listing skills on your environmental services resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical environmental services skills:

  • Building effective teams where team members apply their diverse skills and perspectives to achieve common goals
  • Strong computer skills to include: teletracking, email, & MS Office
  • Excellent communication, organization and writing skills
  • Has experience effectively managing projects within agreed upon time-lines
  • Knowledge and experience with oversight of multiple levels of care (skilled nursing home, assisted living, independent living)
  • Six months work experience as a housekeeping assistant in a healthcare environment; institutional housekeeping experience highly desirable

List of Typical Experience For an Environmental Services Resume

1

Experience For Environmental Services Worker Resume

  • Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
  • A good decision-maker, with proven success in making timely decisions
  • Experience and proven success in working knowledge in custodial and housekeeping services
  • Team building and staff mentoring skills
  • Prior supervisory experience an asset
  • Prior leadership/management experience required
  • Promoting effective implementation of technology
  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards
  • Previous housekeeping experience in an acute care setting required
2

Experience For Environmental Services Director Resume

  • An effective communicator, able to identifying how to reach different audiences and communicate based on that understanding
  • Promotes the best patient experience as well as knowing satisfaction scores and discussing with the team in coordination with the Operations Manager
  • Direct experience with the project permitting within the following regulator frameworks: Endangered Species Act, Section 7; Migratory Bird Treaty Act
  • Experience in building a successful sales pipeline in the environmental consulting industry
  • Operate various cleaning equipment ( i.e., upright and canister vacuum cleaners)
3

Experience For Director of Environmental Services Resume

  • Operate furniture-moving equipment such as a desk mover, file cabinet mover, etc
  • Demonstrated competency in the use of compactor and cardboard baling machine
  • Strong housekeeping management acumen
  • Work experience in environmental, housekeeping, or janitorial roles
  • Two or more years of experience in environmental services and/or custodial maintenance, including lead worker responsibilities
  • Experience with teletracking or bed management system
4

Experience For Environmental Services Shift Supervisor Resume

  • EVS Housekeeping experience in healthcare required
  • Experience working with international standards such as the Equator Principles and the IFC Performance Standards
  • Experience in one or more of the following areas would be an advantage
  • · Previous Housekeeping/Janitorial type experience
  • Previous housekeeping or environmental services experience
  • Previous Housekeeping/Janitorial type experience
  • One year commercial cleaning experience
  • Experience with TRAKKAR software, one on one training, and quality assurance
  • Has 2-3 years previous custodial or housekeeping management experience in a hospital or healthcare environment
5

Experience For Director Environmental Services Resume

  • Has 3-4 years previous custodial or housekeeping management experience in a hospital or health-care environment
  • Has 3-5 years previous custodial or housekeeping management experience in a hospital or health-care environment
  • Develops and recommends department operating budget and ensure the department operates within budget
  • Demonstrates quality leadership in meeting performance plans
  • Six years of housekeeping management experience at a large hospital account desired
6

Experience For Environmental Services Attendant Resume

  • Demonstrate self-directed learning
  • Five years of housekeeping management experience at a healthcare account required
  • Six years of housekeeping management experience at a healthcare account required
  • Three years of housekeeping management experience at a healthcare account required
  • Has 1-2 years previous custodial or housekeeping management experience in a hospital or health-care environment
  • Previous experience in environmental services, housekeeping or related field
7

Experience For Environmental Services Lead Days Resume

  • Have a proven track record of improving Patient, Employee, and Customer Satisfaction
  • Has 3-5 years previous custodial or housekeeping experience
  • Demonstrates AIDET through patient and customer engagement. Is a departmental model for customer service
  • Experience in general maintenance practices and procedures of a long term care facility
  • Willingness to make timely decisions and considers alternatives and selects effective solutions
8

Experience For Environmental Services Assistant Resume

  • Assure adequate equipment care and maintenance of machines(floor care experience would be beneficial)
  • Experience in Environmental Services functions, facilities, or healthcare
  • Upervisory/management experience
  • Experience related to codes and requirements of regulatory and accreditation agencies
  • Previous custodial experience in a healthcare environment or hospitality field
  • Knowledge and experience of ESE services across a variety of projects and sectors
  • Experience in custodial/janitorial work and the ability to follow written instructions
  • Mimimum of 5 years previous experience
  • Demonstrates a helpful and courteous attitude toward patients, visitors, and staff
9

Experience For Senior Environmental Services Worker Resume

  • Maintain good rapport and a cooperative working relationship with co-workers, staff employees and physicians
  • Recognizes and acknowledges problems and maintains good communication among workers
  • Previous housekeeping supervisory experience
  • Develop and maintain strong key client relationships
  • Prepares and administers departmental budgets in a manner conducive to ensuring effective resource and cost management in order to attain department objectives
  • Capable of delivering excellent customer service
10

Experience For Environmental Services Lead Resume

  • Progressively more responsible related work experience in leadership
  • Experience in construction and project management
  • Promote excellent personal relations and communication with all members of the staff
  • Five years experience in environmental services management
  • Direct experience with supervisory techniques and methods
  • A Valid driver’s license and an acceptable driving record for the past 3 years to be eligible under NMS’ vehicle insurance policy
  • 6 months of experience in Environmental Services/Housekeeping services
  • 6 months of housekeeping experience, hospital or commercial
  • Related experience in Environmental Services

List of Typical Skills For an Environmental Services Resume

1

Skills For Environmental Services Worker Resume

  • Excellent communication skills between customers, staff and management
  • Ensuring all required preventative maintenance and documentation on equipment is completed timely and effectively
  • Experience working with all levels of staff and management, ability to establish and maintain effective working relationships
  • Experience in commercial cleaning required or equivalent experience
  • Demonstrated experience leading others by example and the ability to teach others how to perform job tasks
  • Three months experience as an Env Svcs Worker in Centura and completed competency checklist or equivalent experience in an institutional or commercial setting
  • Lead enviromental services (housekeeping) experience or similar experience in a related field
2

Skills For Environmental Services Director Resume

  • Two (2) years or more experience as a Housekeeping Services Worker, demonstrated knowledge of the Quality Control Systems as well as environmental controls
  • Display good judgment when prioritizing multiple requests or responsibilities
  • Communicate effectively and professionallywith project staff, clients, resource agencies and sub-consultants concerning project purpose
  • Knowledge of basic cleaning skills and equipment required
  • Driver's License Valid in the State of Florida with good driving record required
3

Skills For Director of Environmental Services Resume

  • Housekeeping experience and/or 3 years’ experience in supervisory role required
  • Prior custodial experience in a large, complex healthcare setting or hospitality environment
  • Demonstrated skill in supervising a diverse and unionized workforce
  • Demonstrated experience, in the environmental/sustainability consulting industry
  • Evaluate, select, inventory and procure the necessary supplies, equipment, etc., in order to effectively carry out the department's functions
  • Able to work effectively under pressure and meet established goals and objectives
  • At least one (1) year of prior experience in institutional environmental services
  • Valid California driver’s license required for those who are authorized to operate Hoag vehicle
  • Strong EIA, environmental design, and/or environmental management experience
4

Skills For Environmental Services Shift Supervisor Resume

  • Project, financial and resource management skills
  • Work with other Environmental services and facility staff as a team unit to effectively address concerns and issues
  • Prior management experience
  • Solid experience with infection control and patient satisfaction
  • Prior ES Management experience in a hospital environment required
  • Communicate effectively with both written and verbal formats
  • Two (2) years or more prior experience in institutional environmental services
  • Work closely with supervisory/managerial staff to develop overall skills/growth (bench strength)
5

Skills For Director Environmental Services Resume

  • Effectively works with executive leadership to determine company needs and to define strategic plans
  • Able to effectively monitor and develop the abilities of subordinates
  • All areas of responsibility are stocked daily with paper goods, soap, chemicals, and reusable goods
  • Interpersonal relations skills
  • Uses age appropriate communication skills
6

Skills For Environmental Services Attendant Resume

  • Has demonstrated the ability to work out detailed plans with possible alternatives that maximize effectiveness of self and others
  • Have extensive knowledge/aptitude and demonstrated experience with TRAKKAR (or similar QC/ labor/process management system)
  • Training and Hiring experience is
  • Handling multiple priorities in a housekeeping environment
  • Engaging with clients and developing a strong sales pipeline
  • Housekeeping/Janitorial type experience
  • Mentoring at Your Skill Level
7

Skills For Environmental Services Lead Days Resume

  • Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring operating standards
  • Able to operate all electrical equipment used in cleaning, stripping and buffing floors and cleaning carpets when required
  • Review standing job assignments and new requests to provide adequate instructions prior to assigning work requests
  • Extensive experience (10 + years) operating, engineering or regulatory
  • Insures that prior to issuing equipment said equipment is in safe operating condition.
8

Skills For Environmental Services Assistant Resume

  • Has experience improving resident satisfaction, and driving full compliance to local, state and federal standards
  • Has experience improving patient satisfaction, and driving full compliance to local, state and Joint Commission standards
  • Knowledge of current regulations including Building Regulations, Standards and Good Practice Guidance
  • Proper use includes cleaning and maintaining equipment. Demonstrates safe work practices
  • Management experience in operating and capital budget planning
  • Demonstrated competency in the use of all types of buffing and scrubbing machines, vacuum cleaners and extractor machines
  • Has a good working knowledge of Sodexo ES systems and processes including TRAKKAR, UOS, Gold Check, ENGAGE and black light inspections or is a quick learner
9

Skills For Senior Environmental Services Worker Resume

  • Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff quarterly. This information is used to improve safety
  • Experience operating heavy equipment
  • Experience in a hospital setting
  • Validates the proper functioning of all equipment by visual inspection.
  • Previous housekeeping experience
10

Skills For Environmental Services Lead Resume

  • Supervisory experience in healthcare housekeeping desired
  • Has 3-5 years previous managerial level custodial or housekeeping experience in a long-term care or other healthcare environment
  • Housekeeping experience
  • Experience in health care setting
  • Establishes and maintains effective working relationship with all departments within the property
  • At least 6 months of cleaning experience in health services, public area or comparable environment
  • Establish priorities, work independently, and proceed with accomplishing objectives without supervision
  • Cooperates with others by being courteous, tactful, helpful and a team player
  • Analytical experience to prepare and administer budgets; evaluate current methods of delivering service

List of Typical Responsibilities For an Environmental Services Resume

1

Responsibilities For Environmental Services Worker Resume

  • Business planning, business development and marketing experience
  • Provide for proper equipment, supplies and personnel resource in sufficient quantity to support effective cleaning performance throughout the facility
  • Has 1-2 years previous custodial or housekeeping management experience
  • Has 1-3 years previous custodial or housekeeping management experience
  • Has 1-3 years previous custodial or housekeeping management experience in a hospital or health-care environment
  • Has 2-4 years previous custodial or housekeeping management experience in a hospital or healthcare environment
  • Monitor the department's responsibilities regarding the transport and disposal of infectious and solid waste
  • Manages hospital equipment and supplies in a safe, efficient and effective manner
2

Responsibilities For Environmental Services Director Resume

  • Provide comprehensive policies and procedures in accordance with all regulatory agencies for effective levels of cleanliness
  • Demonstrates and promotes behaviors consistent with organizational mission, vision, and values of SCL Health
  • Previous hotel operations managerial experience in a major hotel resort complex
  • Recent experience as Director of Environmental Services in acute care hospital
  • Promote a positive work environment and customer service excellence through effective communication in all interactions (patient, visitor, co-worker, etc.)
  • Managing and delivering environmental ESIAs, permitting activities and due diligence studies on major infrastructure, mining or
  • Training, quality control and in-servicing staff, Assess work quality using QCIs for documentation purposes
  • Managing the performance reporting requirements of the Environmental Services team
  • Setting and achieving recruitment targets to deliver annual growth
3

Responsibilities For Director of Environmental Services Resume

  • Creating strategic action plans for work areas & project planning
  • Exciting stretch opportunity for a Leader looking to further establish their career
  • Planning Team Building
  • Working knowledge of Excel, Word, Outlook, and PowerPoint
  • Developing innovative sustainability strategies for corporate clients and capital projects
  • Working knowledge of Microsoft Office, Outlook, and ability to ensure Sodexo’s processes and programs are utilized throughout operation
  • Lifting up to 20 pounds required
  • Pulling and or pushing sectional barrel up to 80 lbs – 100%
  • Pushing large dump cart up to 250 lbs – 25%
4

Responsibilities For Environmental Services Shift Supervisor Resume

  • Lifting unassisted garbage bag from barrel chest high up to 50 lbs – 100%
  • Maintaining Environmental Services Policy & Procedure Manual
  • Able to perform all cleaning/custodial functions including but not limited to mopping, pushing and pulling carts, wall washing, vent cleaning, vacuuming, etc
  • Floor Care such as: Mopping and Buffing, Carpet Shampooing, Stripping and Refinishing
  • O Cleans all patient care and non-patient care areas using standard cleaning procedures to include replenishing restroom supplies
  • Oversees and is responsible for the staffing and scheduling of personnel to ensure appropriate staffing to handle work volume/patient activity
  • Walk the entire casino and building complex public areas inspecting and demonstrating procedures
5

Responsibilities For Director Environmental Services Resume

  • Oversees and responsible for the staffing and scheduling of personnel to ensure appropriate staffing to handle work volume/patient activity
  • Creates and manages the budget by increasing revenue and controlling unit expenditures to ensure accuracy of operating and administrative budget
  • Perform cleaning functions in assigned areas following established schedules and following strict routine and methods
  • Deliver superior results by directing and motivating a team of employees to complete assigned responsibilities while delivering exceptional customer service
  • Perform cleaning functions following established schedules and using recommended practices
  • Greets patients upon entering the room, smiles and maintains an even voice level being respectful of the patient’s privacy and needs
  • Manage and supervise the housekeeping, laundry and floor care staff at the center according to policies and procedures, and federal/state requirements
  • Conducts initial and ongoing training
  • Oversees and is responsible for the daily monitoring and quality control measures of all cleaning activity throughout the organization
6

Responsibilities For Environmental Services Attendant Resume

  • Participates in creating and maintaining a clean, sanitary property free from odor, debris, and clutter
  • Performs cleaning and sanitizing procedures for resident rooms and floors
  • Oversees and responsible for the daily monitoring and quality control measures of all cleaning activity throughout the organization
  • Perform all Housekeeping related tasks demonstrating service orientation to patients, visitors, fellow employees, doctors , nurses and other hospital staff
  • Provide guidance and direction regarding permitting, avoidance or mitigation
  • Provide guidance regarding USACE nationwide and individual permitting as well
  • Manage and supervise the housekeeping, laundry and floor care staff at the center according to policies and procedures, and federal/state requirements
  • Set up meeting rooms; Moving furniture
7

Responsibilities For Environmental Services Lead Days Resume

  • Capable of interpreting and comprehending Environmental Services procedures
  • Communicate by telephone for making and receiving calls
  • A provider of work directives, delegating responsibilities as necessary and removing obstacles to get work done
  • Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances
  • Provides ongoing training
  • Ensures department Training Programs are being conducted within appropriate time frames
  • Keep abreast of information regarding laws and regulations governing the disposal of bio-hazardous and chemotherapeutic waste
  • Maintains cart and equipment in clean, working condition and stores in appropriate storage area when finished
8

Responsibilities For Environmental Services Assistant Resume

  • Knowledge of building codes and safety regulations
  • Supervise maintenance and housekeeping staff
  • Performs housekeeping tasks to ensure the sanitary condition of all areas
  • Stocks carts according to Par levels and maintains usage data. Collects, weighs, logs and prepares soiled linen for pick-up by processor
  • To direct and manage all Linen/Laundry operations by overseeing distribution systems and linen purchases
  • Provide overall management direction for all cleaning operations, linen distribution and collection with consistent service
  • Provide quality control auditing that assures consistent service is provided on a daily basis
9

Responsibilities For Senior Environmental Services Worker Resume

  • Train staff in performance of advanced refinishing restoration techniques
  • Assists environmental specialists in the maintaining of adequate inventory levels for all patient care areas
  • Consults with the Department Director on decisions regarding product/supply mix and is supports budget maintenance
  • Performs training of EVS personnel
  • Receive and follow cleaning schedule and instructions
  • Ensures that meeting set-ups are completed on a daily basis
  • Develop and implement quality processes for reporting departments and internal users
  • Act as liaison between reporting departments and both internal and external users
  • Maintain a customer, safety, and service focus for all reporting departments
10

Responsibilities For Environmental Services Lead Resume

  • Ensure all records, and logs pertaining to each department are maintained
  • Maintains staffing schedules
  • Participate in interviewing process. Discipline staff as per policy
  • Current Alaska driver’s license with clean driving record and proof of current vehicle insurance
  • Bloodborn pathogens and sharps disposal training

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