Engineering Operations Resume Sample

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Work Experience


Engineering Operations Manager
09/2017 - PRESENT
Chicago, IL
  • Business knowledge and in-depth experience in one or more aspects of engineering development
  • Solid knowledge of product lifecycle processes and methodologies with past experience in managing products from concept to final delivery to customers
  • Facilitation of development of the overall engineering strategy, budgets, resource allocation plans, and capability improvements
  • Strong project and resource management skills, with demonstrated ability to develop schedules and plans, manage risk and execute against an organization's goals and objectives
  • Effective communication to all levels of management – ability to effectively frame issues, status, and recommendations to engineering and executive staff
  • Utilize experience and judgment to support decisions that anticipate and effectively react to engineering, product, and customer issues
  • Effectively facilitate, lead, and provide direction for a diverse group of individuals and functions, with proven ability to manage and influence up and down chain of command, across organizational boundaries, and from a position of non-direct authority
  • Leadership qualities: ownership, integrity, sense of urgency, results driven, and motivational skills
Engineering Operations Technician
12/2012 - 05/2017
Houston, TX
  • Sourcing and mentoring internal and external Lead Technical Persons
  • Mitigating risk through application of the Firm’s operational practice
  • Support of existing product
  • Evaluate real estate operations
  • Oversight for the development of long term capital plans, initiative and system operating strategies
  • Evaluate customer bid request for services to determine process, equipment,
  • Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety
  • Lead technical teams and projects including hiring, coaching, goal determination and setting, performance reviews, termination, rewards determination, and training/development
  • Identify key opportunities for process improvement, consistency and/or cost reduction concentrating on the Architectural Engineering, Asset Management, and Tower Operations processes
Amazon Engineering Operations Technician Intern
12/2007 - 07/2012
Chicago, IL
  • Operations management tasks associated with facilities services
  • Skilled craft work management and planning
  • Site evaluation and reporting
  • Staffing plan and budget
  • Capital planning and budget
  • Critical Environment Management Gap Analysis
  • Environmental review and adherence

Education


Marymount California University
2002 - 2006
Engineer's Degree in Computer Science

Professional Skills


  • Strong Problem solving ability with excellent written and verbal communication skills
  • Demonstrated strong interpersonal and verbal communications skills
  • Continually improve team skillsets through live experience and training
  • Excellent verbal and written communication skills to resolve issues at all levels within and outside the organization
  • Technical skills in lean manufacturing techniques and process improvement, freight and distribution, materials management and production scheduling
  • Strong experience managing large-scale programs
  • Demonstrated experience facilitating complex construction and renovation projects

How to write Engineering Operations Resume

Engineering Operations role is responsible for software, interpersonal, technology, communications, java, procurement, telecommunications, shipping, security, auditing.
To write great resume for engineering operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Engineering Operations Resume

The section contact information is important in your engineering operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Engineering Operations Resume

The section work experience is an essential part of your engineering operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous engineering operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular engineering operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Engineering Operations resume experience can include:

  • Excellent leadership skills, aligned to the Thales Leadership Model
  • Strong interpersonal skills and communication abilities. Able to manage up and across the organisation
  • Prior experience in adopting, deploying and scaling cloud technologies for large systems
  • Experience in facility/plant engineering and operations and experience with supervision of multi-building operations
  • Engineering experience, 5 years management experience
  • A strong understanding of Solidworks

Education on an Engineering Operations Resume

Make sure to make education a priority on your engineering operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your engineering operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Engineering Operations Resume

When listing skills on your engineering operations resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical engineering operations skills:

  • Strong presentation skills - comfortable with collecting, manipulating data and being able to tell the story behind the data
  • Self-motivated, articulate, possess excellent verbal and written communications skills, and have the ability to anticipate business needs
  • Wide-ranging experience using professional concepts and company objectives to resolve complex issues in creative and effective ways
  • Masters and 5 years experience in Chemical Engineering with 5 years experience including
  • Proven experience in managing staff and vendor relationships
  • Proven effectiveness in managing geographically disbursed teams

List of Typical Experience For an Engineering Operations Resume

1

Experience For Engineering Operations Manager Resume

  • Good technical written and oral skills
  • Ensure each hotel is being operated in a safe & effective manner
  • Proven working experience in project management and in the information technology sector
  • Solid technical background with understanding and/or hands-on experience in software development, and web technologies
  • Demonstrated experience in managing CBTC into operation in a brownfields rail environment
  • Demonstrated experience in assuring the activities within a CBTC project lifecycle from requirements through to operational integration
  • Years' Experience-Generally requires 6-9 years related experience
  • Generally requires 15+ years related experience.-5-10 years of experience in telecommunications management
2

Experience For Engineering Operations Technician Resume

  • Plan schedules and prioritize workload, effective delegation
  • Valid driver license in good standing per BMW MC LLC Vehicle Use Program guidelines
  • Bring a solid technical foundation and an aptitude to learn new technologies
  • Experienced in building solutions for monitoring, logging, security, and scalability of applications
  • Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include
  • Develop strong relationships with customers, acting as their advocate inside the engineering organization
3

Experience For Manager, Engineering Operations Resume

  • Solid understanding of Radio Frequency (RF) engineering life cycle
  • Operational experience in an Engineering, service center, or field engineering organization
  • 6) Extensive experience troubleshooting and diagnosing electrical issues in a critical 24/7 environment
  • Thorough knowledge of current Good Manufacturing Practices (cGMP) and general technical understanding
  • Strong working knowledge of software: including Access, Excel, Word, Visio and Project
  • Perform complex data analysis and generate insights to provide data intelligence using domain knowledge and extensive business experience
4

Experience For Director, Engineering Operations Resume

  • Strong in core Java, J2EE, Spring
  • Experience with micro services and containerization using Docker Data Center, OpenShift, Kubernetes
  • Strong knowledge of 9-1-1 Systems to include the provisioning process, signal flow from call origination to the PSAP display
  • Experience in Java, Spring, HTML 5, SQL tools, CSS 3 technologies, API management tools
  • Expertise in writing SQL queries desired for data validation
  • Strong knowledge of operating systems (Linux/Windows)
  • Experience successfully leading teams in multiple locations
  • Develop KPIs which help to demonstrate initiative outcomes and Engineering progress
  • Generally requires 1-3 years related experience with technology consulting, software development, or product management
5

Experience For Senior Manager Engineering Operations Resume

  • Strong working knowledge of JIRA in conjunction with Agile Methodologies
  • Strong working knowledge of Microsoft Office, SmartSheet, and Confluence
  • ) Experience working in a 24/7 critical facility (data center, hospital, power plant, submarine, etc)
  • 3) Experience working with UPS systems and generators
  • 7) Experience working with generators, transformers, high voltage, and ATS
  • A strong manager capable of providing leadership to teams of Engineers and Technicians
  • Regional training experience
6

Experience For Senior Manager, Engineering Operations Resume

  • Experience in managing a wide range of stakeholders groups
  • A good understanding of Industry Security standards (ie: ISO27001/2, NIST Cyber Security Framework, etc..)
  • Lead support efforts to test new tools and train users to ensure timely and effective implementation
  • Previous leadership experience with a team of 20 people or larger required
  • Data Center Engineering Experience
  • Excellent knowledge of technical management and information analysis
  • Min 8-10 years experience successfully leading a technical team with hands-on implementation of solutions and supporting an operations team
  • Experience with large multi-organization projects within an IP network and Service Provider environment
7

Experience For Manager Engineering Operations Resume

  • Data Center Facilities Management Experience
  • Monitor and maintain critical asset capacities to ensure equipment and systems operate within design parameters
  • Experience with data center or critical infrastructure required
  • Demonstrate a positive, solution oriented attitude
  • Experience within the wireless industry
8

Experience For Director of Engineering Operations Resume

  • Strong LTE/UMTS/GSM Base Station Subsystem/Optimization knowledge
  • Strong knowledge of overall network architecture and GSM/UMTS/LTE principals
  • Strong knowledge of Transport Systems (Optical and Electrical)
  • Experience with at least one of these languages: Python, Ruby, Go, Java
  • Linux systems experience (e.g. RedHat/CentOS)
  • Understand data sources, use SQL tools and other tools to validate API data delivery issues
  • Relevant experience in managing and leading level 3 sustaining engineering teams in solution and data delivery
9

Experience For Graduate Engineering Operations Technician Resume

  • Angular 2+ experience desired
  • Experience with application and data integration concepts, and technologies
  • Maintain most cost effective operational model for each hotel & area
  • Ensure technical solutions have been properly identified so that repair/replacement are effective
  • Computer literate, with BMS experience
  • Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
  • Interviewing, hiring, training, reward and disciplinary actions, and performance appraisals of direct reports
  • Following up with Vendors and Building FM’s on a monthly basis for scheduling
10

Experience For Senior Director, Engineering Operations Resume

  • Testing and commissioning activities
  • Enforcing Amazons Security Best Practices
  • Understanding of protocols and data formats like HTTP, JDBC, mongo wire protocol, protobuf, JSON, Yaml
  • Understanding of technologies like Mongodb, Ansible, Kafka, Slack, Jenkins, Docker, Redis
  • Setting Annual and semiannual maintenance PM’s for third party vendors
  • Understanding of ETL data flow desired
  • Planning & implementation of employee health, safety and quality policies and improvement activities

List of Typical Skills For an Engineering Operations Resume

1

Skills For Engineering Operations Manager Resume

  • Exceptional communication skills, both written and verbal, to a variety of audiences
  • Prior experience in formal IT environment and / or with ITIL service management
  • Prior experience in big data technologies such as Hadoop or Spark
  • Ladership and organizational skills
  • Demonstrated ability in exercising independent judgment in selecting methods, techniques and evaluation criteria for obtaining results
  • Experienced storyteller with a passion for creating and delivering innovative communication approaches to engineering audiences
  • An excellent understanding of design, procurement, suitability of application, testing and commissioning
  • Vast experience in leading engineering and development teams or projects
2

Skills For Engineering Operations Technician Resume

  • Experience managing and guiding senior leadership via influence rather than command and control techniques
  • Experience, at least 5 years managing large engineering teams
  • Experience with monitoring systems (e.g. Prometheus, Alertmanager, Grafana, Splunk, OpenTracing)
  • Hands on experience with AB testing strategies and traffic shaping technologies ( Istio, Envoy )
  • Substantial experience working on complex issues where analysis of situations, or data, requires an in-depth evaluation of various factors
3

Skills For Manager, Engineering Operations Resume

  • Demonstrated and comprehensive technical knowledge of product development engineering practices in the automotive electronics field
  • Demonstrated and comprehensive knowledge in the development and execution of embedded systems for electronics products – including software development
  • Experience, at least 5 years managing software development teams
  • Data Center Engineering Experience
  • Experience in managing Data Center Builds in Brazil
  • Experience working in Agile, Lean and/or Kanban environments
  • Demonstrates in-depth knowledge of respective functional area, business strategies, and departmental/company goals
  • Demonstrates technical knowledge to make decisions and provide guidance for product and system level designs
4

Skills For Director, Engineering Operations Resume

  • Develop key KPI’s which help to demonstrate initiative outcomes
  • Survey and follow up on organization change effectiveness, implement changes where needed
  • Data center operations/facilities experience
  • Experience in vendor project management required
  • Experience with GSM systems
5

Skills For Senior Manager Engineering Operations Resume

  • Demonstrated expertise in SharePoint Site Development and Management
  • Previous experience with data analysis and BI required
  • Technical experience in the telecommunications field
  • Experience with LTE technology/systems
  • A solid background with video server automation and file-based workflows
  • Previous experience with earth station controllers and satellite receiver/decoders
  • Previous experience with studio production equipment
6

Skills For Senior Manager, Engineering Operations Resume

  • Be able to work in a fast paced, high pressure environment, handle multiple tasks, and set priorities as needed
  • Articulate and effective communicator with particular attention to detail
  • Datacenter and operations management experience
  • Public Cloud (AWS/Azure) experience
  • Prioritize in complex environment
  • Data center operations/facilities experience
  • Experience with Cloud technologies like Terraform, Kubernetes
7

Skills For Manager Engineering Operations Resume

  • Operating engineering licenses such as DC II, DC III
  • Working ability to set project schedules, deliverables, and manage budgets
  • Working knowledge of UPS and backup generator systems
  • Exercises independent thinking and identifies critical issues, mediating solutions and leveraging functionality of various applications and resources
  • Working with third party vendors, setting schedules and relaying job expectations
  • Manages activities through subordinate managers (if any) who exercise full supervision in terms of costs, scheduling, and staffing
  • Ensures industry best practices when reviewing current programs and implementing new technical programs
8

Skills For Director of Engineering Operations Resume

  • Develop BUR reporting for the SVP Engineering
  • Develop Status Reporting for the SVP Engineering
  • Operational knowledge of transmitter remote controls, EAS testing, and multi-channel audio monitoring
  • Accountable for erroneous decisions resulting in critical delays in operations and/or schedules
  • Exercises diplomacy and flexibility in thinking to gain acceptance and/or collaboration from others in sensitive situations and work programs
  • Through assessment of intangible variables; identifies and evaluates fundamental issues, providing strategy and direction for the group
9

Skills For Graduate Engineering Operations Technician Resume

  • Regularly interacts with senior management or executive levels on matters concerning other functional areas or company departments
  • Negotiates scope and implementation schedules with business owners and potentially works with 3rd party vendors for contracting support requirements
  • Carry objects weighing up to 49 pounds for short distances
  • Bend or twist the body into unusual positions while working
  • Be available to work non-traditional hours, including weekends & holidays
  • Able to relocate for up to 1 year for specialized training to prepare for a deployment location in a new data center region
  • Have a basic working knowledge of the purpose and basic infrastructure of a Data Center.
  • Associate's in applicable engineering, mechanical or electrical trades
  • Capable of diagnosing complex performance and availability problems in a production environment
10

Skills For Senior Director, Engineering Operations Resume

  • Worked with financing to design Purchaser orders and have the ability to create and follow through with the process
  • Navy Nuclear or military background (Machinist Mate, Operations, working with critical infrastructure or doing mechanical/electrical engineering/operations within the Military space)
  • Knowledge of Distributed Systems, Databases, Computer & Network Security, Big Data Systems
  • Maintains technical expertise to keep company competitive
  • Resolves issues where analysis of situations or data requires an in-depth knowledge of organizational objectives
  • Masters of Business Administration (MBA) - Desired
  • Manages the staff and activities of General Maintenance and coordinates o/s contracts as required
  • Serves as a resource for all levels of operations management related to best practices in the areas of program planning, execution, monitoring, controlling, and closure

List of Typical Responsibilities For an Engineering Operations Resume

1

Responsibilities For Engineering Operations Manager Resume

  • Demonstrated experience in space management, assignment and relocations using space management software in an active research facility
  • On the job experience directing and managing facility engineering and operations
  • Solid understanding of engineering technical issues/needs and engineering and design best practice
  • Troubleshooting of facility and rack-level events
  • Communicating clearly and honestly with stakeholders about progress, roadblocks, and timelines
  • Fostering innovation in the team to develop fast, scalable and secure systems that can keep up with the demand from the Akamai Platform
2

Responsibilities For Engineering Operations Technician Resume

  • Contribute to the development of sales, marketing, customer retention, advertising, pricing, spare parts, training, service calls, and manage small projects
  • Support the customer in monitoring flight operations of delivered satellite systems and maintaining daily status and trending of on-orbit subsystems
  • Provide management and oversight of staff including performance evaluations, coaching, recruiting, and disciplinary actions
  • Manage staffing of unit or department, including interviewing and selection
  • Application clustering, load balancing, high availability, and reliability concepts and supporting technologies
  • Manage level 3 sustaining engineering teams with ticketing systems, Kanban and Agile methods for issue resolution
  • Big Data: innovating and cutting edge practices for real-time and batch based processing of data
  • Provide customer focal point at remote site for monitoring and witnessing anomaly resolution activities
3

Responsibilities For Manager, Engineering Operations Resume

  • Has strengths in the areas of team building, leadership communication, staff development, performance management and mentoring
  • Drive the Vision and Mission of the Engineering team, while acting in accordance with the Core Values at all times
  • Ensure the engineering organization integrates well with other business functions such as Finance, Purchasing, IT, Sales, and others
  • Support talent development, ensuring we have the proper talent, while identifying areas that need improvement
  • Development of Assurance Framework including ensuring alignment with RSA scope, objectives and the management of key stakeholders expectations and objectives
  • Focus on customer restoration and communication during service impacting events
  • Develop new and use existing monitoring tools to reason about production application behavior
  • Collaborate with other managers in developing of Crown policy, procedures, standards, and directing execution of business plans
  • Track and report progress and variances. Develop methods and procedures to capture and track critical engineering issues on an ongoing basis
4

Responsibilities For Director, Engineering Operations Resume

  • Participates in the recruiting and selecting of staff
  • Engage with engineering leaders to improve life cycle processes and outcomes. Automate processes for engineering efficiency
  • Develop various BI reports using Tableau, Power BI, Microsoft Excel using Teradata, Hadoop and other Big Data databases
  • Undertake technical and building operational responsibility for the given area, directly mapping the operational region hotels
  • Assist hotels to ensure the upkeep of the building and grounds is being carried out to a satisfactory level
5

Responsibilities For Senior Manager Engineering Operations Resume

  • Content Origination: origination and packaging service software for Adaptive Streaming Video
  • Self-starter who is passionate about operations, product quality, data analytics and innovation using technology and driving change
  • Prepares Technical and Engineering budget and manages all expenditures
  • Provide expert advice concerning spacecraft operations and anomaly recoveries
  • Understand spacecraft capabilities, limitations, and operating modes
6

Responsibilities For Senior Manager, Engineering Operations Resume

  • Track future development and ongoing activities at the factory
  • Model financials and estimate-to-complete (ETC) in support of annual business planning
  • Proficient in using Word, Excel, Visio, Microsoft Project, Microsoft Office and PowerPoint
  • Manage a team of engineering technicians in all facets of their career
  • Participates in recruiting efforts, continually raises the bar
  • Oversees team of Engineers that handle the following
  • Prepares XoC notifications, forms and outage tickets for work being performed in maintenance windows
  • Coordinates XOC evolution planning and new technology integration
7

Responsibilities For Manager Engineering Operations Resume

  • Manage the relationship with the Magna Corporate R&D team supporting larger Magna initiatives
  • Own the relationships and growth strategy for engineering service suppliers to maintain our ability to quickly scale resources
  • Participates in customer and supplier technical problem-solving as circumstances require
  • Act as backup for the Vice President, Engineering
  • Contribute and participate in defining the electronics group strategy and product roadmaps
  • Take personal responsibility for achieving market goals
  • Coaches and develops direct reports, fostering a team environment and a culture of excellence
  • Audits and maintains integrity of operations-centric data in all engineering systems
  • Manage project finances – bids, PO’s, invoices – and contribute to budget management and reporting
8

Responsibilities For Director of Engineering Operations Resume

  • Actively influences peers and others toward achieving common goals
  • Develop, revise, and execute company policies that effect the CPC and Network Operations including the service delivery platform improvements over time
  • Enhances reporting based on departmental requests or through proactive data analysis
  • Have the aptitude to uncover and suggest Automation and Tooling opportunities
  • Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way
  • Work 12 hour shift (rotating 3 to 4 day work weeks)
9

Responsibilities For Graduate Engineering Operations Technician Resume

  • Maintain a virtual machine deployment library using an 'infrastructure as code' methodology
  • Lead the debugging of production issues, which affect performance and reliability
  • Participate in the building of tools and processes to support the production application ecosystem
  • Provide key initial technical analysis of software and API problems, triage issues among multiple engineering teams, global services teams and partners
  • Implement standards for customer support ticketing, triage tickets, use industry standards ITIL, SOC, others
10

Responsibilities For Senior Director, Engineering Operations Resume

  • Expertise in software and web application testing methodology and test processes
  • Drive teams during times of escalation, work off hours if needed to ensure SLA delivery
  • Lead development of user requirements for tools and automation related to Architectural Engineering functions
  • Interface with outsource vendors of engineering and specialty construction services
  • Monitors employees to ensure a safe and healthful working environment

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