Emergency Services Resume Sample

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Marcel Murphy
1738 Gideon Ridge,  Boston,  MA
+1 (555) 233 7588

Work Experience

Director of Emergency Services
11/2016 - PRESENT
Los Angeles, CA
  • Provides effective leadership and supervisory support to staff
  • Selects qualified and competent employees
  • Ensures that all employees are provided with appropriate orientation and in-services
  • Projects and coordinates sufficient staffing to meet patient care needs
  • Assures that qualifications and competencies of all employees are current
  • Conducts formal evaluations according to policy
  • Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service
  • Practicing and adhering to the “Code of Conduct” philosophy and “Mission and Value Statement”
Emergency Services Technician
06/2011 - 08/2016
Houston, TX
  • Performs phlebotomy procedures on all patients as needed and performs basic EKG's
  • Documents all vital signs and procedures performed and patient's response to procedures in the medical record
  • Inputs order and assist with clerical functions as well as provide assistance in with ordering of ambulances
  • Demonstrates an understanding of patients’ charts, physician orders and nursing orders
  • Follows established guidelines for reporting a significant medical error or unanticipated outcome in the patient’s care which results in patient harm
  • Demonstrates knowledge and application of intermediate patient care, to include vital signs, venipuncture, urinary catheterization, cardiac monitoring, and 12 lead EKG
  • Demonstrates knowledge and respect of patients right to privacy and protection of patient’s confidentiality
  • Performs various patient care activities necessary in caring for the personal needs and comfort of patients
  • Current Advance EMT (AEMT) Certification
Administrative Assistant Emergency Services
07/2005 - 12/2010
New York, NY
  • Provides assistance in the ED with the set-up of all patients for examinations and procedures
  • Obtains and selects appropriate equipment, opens and maintains sterility of equipment for such procedures as spinal taps, peritoneal lavage, gastric lavage, chest tube insertion and the set-up of the Pleuravac, thoracentesis and paracentesis
  • Assist with therapeutic and diagnostic patient care functions that require sterile technique such as set-up and assisting with suturing, wound cleansing, irrigation and preparation
  • Applies dressings and splints both metal and plaster
  • Explains the basic procedures to the patient as well as making sure that the nursing care plan and teaching has been completed by the physician/RN
  • Performs waive testing such as blood glucose, urine dip and pregnancy testing
  • Assists the RN in triage evaluating the ill and injured by collecting information for prioritization and identification of appropriate level of care


Washington State University Vancouver
2000 - 2005
Bachelor's Degree in Nursing

Professional Skills

  • Provides psycho-social assessments to youth and families in crisis situations due to an emotional, behavioral or mental health problem taking into consideration behavior management, risk, family strengths and need, current research findings, the importance of individual and cultural differences that influence child and caregiver
  • Critical thinking skills, interpersonal communication skills, PC skills
  • Demonstrate strong communication skills in dealing with staff and consumers, and project in a professional demeanor
  • Demonstrates effective communication skills, including problem solving, conflict management, negotiation, and team leading
  • Excellent listening, collaboration, communication, organizational and writing skills
  • Utilizes strong communication and participative problem solving skills
  • Strong technical skills including MS Office proficiency

How to write Emergency Services Resume

Emergency Services role is responsible for patient, phlebotomy, basic, nursing, standards, interpersonal, health, leadership, compensation, security.
To write great resume for emergency services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Emergency Services Resume

The section contact information is important in your emergency services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Emergency Services Resume

The section work experience is an essential part of your emergency services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous emergency services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular emergency services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Emergency Services resume experience can include:

  • Leadership skills and experience in managing people in emergency situations (Command and Control)
  • Actively supports the coordination of staffing patterns, patient procedures, and physician cases-efficiently and cost effectively
  • Demonstrates skill in developing improvements in work methods
  • Participates in classes and skills labs, continuing education, and current CPR certification
  • Communicates effectively with all level of hospital personnel
  • Communicates effectively with internal and external customers

Education on an Emergency Services Resume

Make sure to make education a priority on your emergency services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your emergency services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Emergency Services Resume

When listing skills on your emergency services resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical emergency services skills:

  • Effectively communicates departmental, organization and industry information to staff. Facilitates evidence based employee engagement practices
  • 1+ yrs experience in acute care with 1 year current Emergency Services experience (maybe concurrent with acute care experience)
  • Demonstrates basic phlebotomy skills
  • Effectively prioritizes assignments
  • Fiscal and operational skills in managing a nursing unit
  • Two to five years of ER experience, including experience in patient care management

List of Typical Experience For an Emergency Services Resume


Experience For Director of Emergency Services Resume

  • Performs various patient care activities necessary in caring for the personal needs and comfort of patients. Ensures patient stay is not delayed. Handles complaints in courteous and professional manner informing Team Lead and Clinical Coordinator
  • Achieve an empowered, goal-oriented care team with visionary transformational leadership skills
  • Demonstrates awareness and verbalizes self-learning needs
  • Demonstrate knowledge and forecast equipment needs, which includes purchase, maintenance, repair, inventory, and replacement
  • In two paragraphs or less, describe your experience providing technical assistance on any particular subject

Experience For Emergency Services Technician Resume

  • ED Experience required
  • Responsible for the delivery of effective patient care through staff associates
  • Implements effective processes and procedures to address expense/revenue management
  • Five to seven years clinical experience
  • Experience in emergency services Required
  • Six (6) months experience as an EMT for an ambulance provider or an acute care facility

Experience For Emergency Services Coordinator Resume

  • Preparing post emergency reports, and tracking to close-out of corrective actions
  • Ensuring a coordinated and a complete response to emergencies during construction and start-up activities
  • Developing and maintaining the Emergency Response capability
  • Holding a current license as a Registered Nurse (RN) in the state of Illinois is required
  • Developing a volunteer ERT
  • Assisting with formation of the Incident Management and Emergency Response teams
  • Maintaining ERT equipment in a state of readiness
  • Liaising with Operational Leaders to ensure emergency response, medical & clinical management requirements are coordinated and planed

Experience For Emergency Services Manager Resume

  • Funding sources for program and service development
  • Managing site emergency incidents
  • Fostering close relationships with both external and internal stakeholders
  • Driving continuous improvement through innovation and technology
  • Tracking physician’s status of on-call
  • Understanding of NIMS, ICS and FEMA
  • Assists Director with planning, implementing, and monitoring operating and capital budgets
  • Performs basic splinting, icing and educating on crutch walking
  • Establishes departmental policies and procedures with input of nursing staff while ensuring compliance with requirements of accrediting and regulatory agencies

Experience For Director Emergency Services Resume

  • Implement targeted process changes including ongoing metric monitoring and management to achieve goals and drive improvement
  • Develop and implement a plan for assuring delivery of individual goal directed nursing care through the use of the nursing process
  • Actively participates in administering patient care and ensures a safe and comforting environment
  • Assists patients with ADL’s including meals, bathing, and hygiene needs
  • Performs/assists with positioning patients and transferring patients from bed to chair or wheelchair or stretcher. Transports patients as needed
  • Establishes patient setup/connection tasks including inputting patient specific data for hemodynamic monitor use, SaO2, and EKG

Experience For Advanced Practice Professional Psychiatric Emergency Services Resume

  • 2 Handles scheduling and planning of special functions and events with the departments as necessary
  • Assures staffing patterns are flexed according to unit activity and patient acuity
  • Ensures that each team member is giving the highest level of customer service, and treating patients with the utmost respect
  • Handle a variety of recurring and non-recurring special assignments
  • Actively identify new areas for learning and take advantage of learning opportunities
  • Coordinate and assist with the development of annual budget and tracking on an ongoing basis

Experience For Emergency Services Technician PRN Resume

  • Administrative principles and methods, including goal setting, program development and implementation, and employee supervision
  • Committed to promoting a safe culture according to the Rio Tinto safety standards
  • Utilizes critical thinking and collaboration in problem solving
  • In collaboration with the mangers develops the unit operating budgets and collaborates with managers, staff and physicians regarding capital budget requests
  • Responsible and accountable for the planning, organizing, coordination, and clinical practice activities in the Emergency Department
  • Responsible for ensuring safe and competent staffing to meet departmental needs
  • Performs clerical functions such as answering phones and placing pages and phone calls to consultants
  • Review budget and assume responsibility for maintaining operating expenses at target levels

Experience For Emergency Services Director Resume

  • EMT-B certificate from State of Florida, Florida Certified Nursing Assistant license, Medical Assistant or Military Medic/Corpsman training
  • Prepare and maintain regulatory requirements, including TJC, OSHA, EMTALA, etc
  • Manage the business processes of a department to include; budgets, purchasing, finances, etc
  • Proficient with computer systems including Microsoft Office applications (Word, Excel, Outlook)
  • Provides on- going leadership in the areas of financial accountability, personal development, and quality care/service for assigned areas and functions
  • Observes intravenous lines for adequacy of fluids and operations and reports any non-functioning line visually observed
  • Performs oral suctioning with a Yankauers
  • Monitors and performs vital signs using a variety of equipment, and reports abnormalities/unanticipated changes to RN

Experience For Supervisor Emergency Services Resume

  • Observes sheath site for signs of bleeding and notifies RN of any changes
  • Assures that patient equipment and supplies are available and are in working condition
  • 5) Operating Room PCT Responsibilities
  • Provides quality individualized nursing care to the perioperative patient and family
  • Fosters an environment conducive to the dynamic changing pace of today's technology through continuous review and assessment of perioperative care
  • Maintains direct communication with the COO regarding operational issues
  • Supports Managers in HR Functions (i.e., staffing, recruitment, retention, disciplinary actions, competencies, etc.)
  • Heavy involvement in the organizing of emergency response and preparedness activities to include those of the Subcontractors

Experience For Manager of Emergency Services Resume

  • Proactive in meeting customer’s needs. Responds promptly to customer needs or requests
  • Consults with Medical Staff in planning processes which are pertinent to the delivery of optimal patient care
  • Maintains knowledge of current legal and ethical issues involving service operations
  • Provides ongoing assessment and consultation to meet patient and family needs
  • Availability outside normal working hours
  • 4 Assists in tracking tardies and missed punches/short lunches per policy
  • 1 Facilitate shredding of confidential documents
  • Assists in the development of the hospital’s capital and operating budgets

List of Typical Skills For an Emergency Services Resume


Skills For Director of Emergency Services Resume

  • Strong verbal, written and analytical skills are required
  • Experience in emergency nursing where leadership capabilities have been demonstrated
  • Effectively present information and articulate issues and concerns
  • Communicate professionally and effectively with all levels of Associate, management and physicians
  • One year of acute patient care experience or six months experience in a direct patient care environment
  • Ingress and egress of all persons, vehicles, equipment and goods; prevent improper movements designed to deprive client of goods or services
  • Prior experience as an ER Tech, Unit Clerk and/or Monitor Technician

Skills For Emergency Services Technician Resume

  • Prior Fire Brigade experience
  • Prior Emergency and Trauma leadership experience required
  • Establishing an on-going training regime with volunteers to establish and effective ERT
  • Establishes an environment conductive to providing excellent learning opportunities for student nurses from area nursing schools
  • Skill in negotiating with and between individuals and groups of people, including Associates, managers, and physicians

Skills For Emergency Services Coordinator Resume

  • Demonstrate expertise in selecting and managing unit based staff
  • Maintains positive relationships with internal customers. Is effective in interacting with and problem solving
  • Maintains positive relationships with external customers. Is effective in interacting with and problem solving
  • Completion of the CPT1 phlebotomy training course and / or any additional venipuncture experience, preferably but not mandated in an acute hospital setting
  • Provides effective coaching, counseling, corrective action, and disciplinary action for employees in a professional, legal, objective, and timely manner
  • Experienced in the inspection testing and maintenance of water based fire protection system inspections
  • Demonstrated problem solving solutions to operational, quality, and professional practice issues
  • Two years recent experience as a Paramedic in the pre-hospital setting or ED tech role of similar scope

Skills For Emergency Services Manager Resume

  • Exp in acute care setting, 2 years supervisory experience
  • Develops and manages the annual capital budget, establishing equipment priorities based on patient needs and revenue potential
  • Establishes strong, working relationship with physicians. Develops interprofessional processes and achieves efficiencies within department
  • Experience interacting with the National Nurses United (NNU) union is desirable
  • Experience using LEAN for performance Improvement is desirable

Skills For Director Emergency Services Resume

  • Demonstrates competency in working in staff role on the unit as needed
  • Acute nursing assistant experience and completion of ER tech residency or EMT program with-in 6 months of start date
  • Previous experience working in remote areas highly regarded
  • 10) Demonstrate understanding of HCA’s and “Patients First” safety initiative by strict compliance to all safety protocols and procedures
  • Works collaboratively with MD ED Director in review of results and addressing care issues and delivery effectiveness
  • Current licensed in the State of Tennessee or compact state, as an RN in good standing

Skills For Advanced Practice Professional Psychiatric Emergency Services Resume

  • Three years of clinical experience as a Registered Professional Nurse caring for emergency patients
  • Clinical management experience in a similar role, including emergency services
  • Industrial Firefighting experience
  • Six (6) years progressive experience in healthcare setting with at least five (5) of those years in in a formal Leadership role
  • Experience in Emergency Room nursing required

Skills For Emergency Services Technician PRN Resume

  • Clinical experience in an emergency department setting
  • Recent experience in the emergency department setting
  • Assists in ensuring the facility is clean and in good repair
  • Experience with complex customer relationship management applications
  • Connected customer experience in the Automotive industry
  • Disaster incident management experience
  • Analyze complex technical and administrative emergency services problems, evaluate alternative solutions and recommend or adopt effective courses of action
  • Demonstrate knowledge of Title 22, TJC, federal and state regulations and related accreditation standards

Skills For Emergency Services Director Resume

  • Proven knowledge in Lean management
  •  Skill and ability in Microsoft Office applications
  • Provide care in an evidenced-based environment
  • 6-12 Month related experience
  • Previous administrative/clinical experience
  • Management experience in hospital/health care environment
  • Prioritize Stat, ASAP, and Routine work
  • Five (5) years applicable leadership experience is highly desirable
  • Basic computer knowledge with experience in Word, Excel, Lotus Notes and Internet

Skills For Supervisor Emergency Services Resume

  • Management/Charge Nurse experience required
  • Demonstrates willingness to staff other areas of the hospital as needed
  • Establishes strong partnerships with local police, fire, and emergency management officials
  • A valid California driver’s license
  • Current LA County EMT‑1 certification, nursing assistant, or equivalent experience

Skills For Manager of Emergency Services Resume

  • Emergency Room (ER) experience
  • Progressive management experience
  • ED experience
  • Promotes and maintains effective communication with other services within the organization
  • Previous ER experience
  • Two years previous manager or director level experience required
  • Emergency or critical care experience
  • Work experience in area of supervision required
  • Current RN licensure in the State of North Dakota or ability to obtain prior to start date if licensed in another state

List of Typical Responsibilities For an Emergency Services Resume


Responsibilities For Director of Emergency Services Resume

  • Successful completion of an approved course(s) which includes basic patient care skills, EKG and phlebotomy required
  • Knowledge of current approaches to the delivery of patient care and strategies for examining and applying relevant concepts and evidence based practice
  • Current experience as a Paramedic in the pre-hospital setting or an Emergency Department or ED Tech role of similar scope
  • Partner with all key stake holders (i.e. Engineering, Systems Operations, Legal/Public Policy, Quality, etc.) to optimize the member experience
  • Demonstrates responsibility for for the growth, fiscal planning and management of all responsible services
  • Experience in emergency services
  • Inspect fire protection systems and equipment, and oversee burning and welding operations,
  • Manages the Life Safety testing and inspection contract, ensuring that the Community meets all local, state, & federal requirements

Responsibilities For Emergency Services Technician Resume

  • Oversees planning, growth and strategic initiatives for assigned departments
  • Functions in an advisory capacity to the Vice President of Patient Services in evaluating proposed changes as they relate to these departments
  • Helps with cleaning of the department such as stretchers and IV poles etc. and stocks supplies as needed
  • Ensures the proper documentation of incidents through the use of the Incident Reporting System
  • Works with the General Services Director to establish and maintain an operating budget

Responsibilities For Emergency Services Coordinator Resume

  • Facilitates high quality work environment by addressing the needs of the department(s)
  • Provide and/or supervise nursing services 24 hours a day, 7 days a week
  • Ascertain the identity of all persons entering the premises; regulate and permit proper
  • Patrol the premises on assigned tours of inspections for the purpose of reporting and
  • Identifies and assumes responsibility for ones own learning needs
  • Determines appropriate use of surveillance in compliance with Erickson Living policy
  • Ensures the setup of an Emergency Response Program that meets the Erickson Living standards
  • EMS Medical Director/Service/Provider relationships and DPH reporting

Responsibilities For Emergency Services Manager Resume

  • Provides routine training to staff members as well as feedback and guidance after an emergency event
  • Confirms the scope and nature of incidents by analyzing information from multiple sources
  • Provide input into the development of training curriculum
  • Facilitate ordering and maintain inventories of handout materials and conference give-aways
  • Complete and follow up to ensure timely processing of invoices through various financial systems
  • Successful completion of an EMT / EMT-I training course
  • Develop systems and programs that identify and mitigate risks regarding emergency department care
  • Completion of a CNA program or completion of first semester nursing program

Responsibilities For Director Emergency Services Resume

  • EMS Provider Credentialing
  • Responsible for Security and Emergency Management spend and budgeting
  • Current Colorado RN License / Current RN License from a participating state in National Licensure Compact
  • Trauma Nursing Core Curriculum (TNCC)
  • Understand Maintenance requirements in developing EZ Notifications, maintenance work orders, and PM’s
  • Applicable legal guidelines and standards governing emergency services
  •  Ability to perform under stressful and changing circumstances and deadlines

Responsibilities For Advanced Practice Professional Psychiatric Emergency Services Resume

  • Develop and implement action plans managing follow up to achieve outcomes
  • Select, motivate and evaluate staff and provide for their training and professional development
  • Complete performance evaluations and provide ongoing feedback (i.e. development plans, day to day performance, recommendations for performance improvement)
  • Maintains close working relationships with all departmental managers and staff
  • Current Colorado Nursing License required for RN

Responsibilities For Emergency Services Technician PRN Resume

  • Current nursing license required
  • Performs intake and rooming of patients, in coordination with a Registered Nurse
  • Rounds on patients in department and waiting room
  • Sets up equipment, including sterile procedures
  • Performs and monitors routine vital signs, including blood pressure, pulse and respiration, temperature, and pulse oximetry
  • Assists in transporting patients by cart or wheelchair
  • Assists patients with overall care and toileting needs
  • Current Virginia state licensure by the State Board of Nursing as a Registered Professional Nurse
  • As observed by manager and others

Responsibilities For Emergency Services Director Resume

  • Patient care and/or department service is delivered in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes
  • Follows established guidelines for compliance with MCP Patient Safety Goals and Practices
  • Is responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards
  • Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources
  • Manages and directs the department’s administrative, clinical, and financial functions according to established procedures, policies, mission, philosophy and strategic initiatives of OU Medical System

Responsibilities For Supervisor Emergency Services Resume

  • Current certification as an American Heart Association BLS, ACLS, & PALS Healthcare Provider
  • Certification as an EMT or PMD REQUIRED
  • Performing monthly medical record reviews and provides mentoring on critical care referral cases for doctors at the practice and occasionally for VCA rDVM’s that refer cases to the Emergency Service
  • Assisting the leadership team in preparing content for and leading emergency doctor and emergency staff meetings and CE training events on common medical and surgical conditions, hospital policy/procedures and equipment operation and maintaining training reference materials in the hospital’s electronic “shared files” folder
  • Maintaining the hospital’s VECCS Tier 2 certification (every 2 years) and assisting the Leadership Team, Supervisory Team and the General Practice Director with AAHA inspection preparation (every 4 years)
  • Performs visual acuity, eye irrigations and equipment setups. Performs CLIA-waived testing as assigned. Follows appropriate protocols and participates as a team member for trauma, stroke, STEMI and sepsis alerts, and resuscitation. Performs wound care and practices sterile technique when appropriate
  • Collects and documents patient data, i.e. vital signs, weight, procedures performed. Reports observations and condition changes to RN and/or physician in a timely manner, i.e.change in vital signs, symptoms
  • Current Paramedic Certification in the State of Ohio and ACLS required

Responsibilities For Manager of Emergency Services Resume

  • Develop and manage the facility’s annual evacuation drill program and execution of required annual drills
  • Meets productivity standards as defined by estimated delivery of services (productivity is continuously assessed by program management)
  • Attend meetings and other team processes as required. Participate in, or complete special program assignments as assigned
  • Complete timely and accurate documentation/assessments
  • Provides assistance to colleagues in order to optimize the delivery of services to the client population
  • Develop and maintain collaborative working relationships with hospital based staff and other providers (i.e. insurance companies, PHPs, O/P etc.) in order to effectively serve all clients in crisis
  • Directs and manages the ED’s continuous effective operation, quality improvement activities, and integration into the overall mission
  • Responsible for overseeing the daily operations of the department. Processes payroll, prepares staff schedules, assists with budgeting, participates in staff recruitment and evaluation as well as employee relations activities
  • Three years of critical care experience required

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