Emergency Department Resume Sample

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Matilda Hartmann
821 Jaquelin Row,  New York,  NY
+1 (555) 893 2147

Work Experience

Emergency Department Manager
08/2016 - PRESENT
Los Angeles, CA
  • Current CPR certification, ACLS and PALS certification
  • Performs intermittent pulse oximetry checks, documents and/or reports value
  • Administers enemas. Performs urethral catheterization (intermittent and indwelling)
  • Inventories office and paper supplies and forwards for processing
  • Performs safety checks q 15 min on high risk patients
  • Responsible for obtaining timed cardiac markers on patients with life threatening heart disease
  • Verifies all patients are registered by an admission specialist before discharge, corrects any errors in systems
  • Knowledgeable of key signs of distress which would require immediate placement of patient in ED during arrival at triage desk
Emergency Department Tech
10/2012 - 05/2016
Boston, MA
  • Assist MD’s and NP/PAs with procedure set-ups including sterile fields
  • Transcribes and enters physician orders, department orders and messages accurately into the computer. Writes legibly and transcribes orders accurately. Pages consults as needed
  • Presents a pleasant, courteous, effective manner with telephone conversations and interactions with others. Locates providers for consults
  • Sets up admission charts and disassembles discharged and transferred charts, checking for completeness
  • Performs safety checks on equipment and performs QA/QC on point of care testing machines
  • Handles desk communications properly and promptly, including responding immediately to intercom, pages and routing of messages to appropriate person
  • Updates the patients file and hospital billing system with information necessary to complete the collection cycle. Obtains patient/guarantor signatures for the purpose of release of information
  • Ensures that assignment of patient’s medical record number is accurate according to patient information received
Emergency Department Assistant
09/2006 - 05/2012
San Francisco, CA
  • Organizes equipment and supplies. Assembles equipment; cleans and disinfects equipment. Maintains disinfectant solutions per infection control policies. Communicates with bio medical engineering for equipment malfunctions
  • Knowledgeable of supplies and equipment in trauma room. Stock trauma room in preparation for Level 1 and 2 trauma patients
  • Applies unsterile hot/cold packs/compresses, bandages, elastic stockings, etc. and documents
  • Receives oncoming and gives off-going reports
  • Performs venipuncture for specimen collection under the direction of the RN. Appropriately labels and ensures delivery to the Clinical Laboratory
  • Performs routine 12-lead electrocardiography testing under the direction of the RN
  • Performs respiratory care equipment application and monitoring under the direction of the RN


University of Phoenix - Minneapolis / St. Paul Campus
2000 - 2005
School's Degree in Nursing

Professional Skills

  • Previous patient care experience required with demonstrated effective communication and interpersonal skills
  • Strong Interpersonal skills to promote team building and provide coaching to the staff and other Human Resources related issues
  • 4) Requires strong analytical and organizational skills necessary to assess, develop and implement
  • General office skills and experience
  • Knowledge of computer data entry/retrieval skills, such as: MS Office Suite and electronic medical record systems
  • Prior supervisory experience in a hospital emergency department
  • Demonstrated understanding of age-specific needs in providing care to patients/families served

How to write Emergency Department Resume

Emergency Department role is responsible for interpersonal, licensure, general, mainframe, retail, finance, training, security, payroll, imaging.
To write great resume for emergency department job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Emergency Department Resume

The section contact information is important in your emergency department resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Emergency Department Resume

The section work experience is an essential part of your emergency department resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous emergency department responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular emergency department position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Emergency Department resume experience can include:

  • Two years' experience in a healthcare or one year in a medical/billing/fiscal setting or six months in a UPMC Patient Access position is required
  • Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patientlywith patients, co-workers, and consumers
  • Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, co-workers, and consumers
  • Previous experience as a Nursing Assistant
  • Experience as an Emergency Department Tech in a hospital setting
  • Current Nursing Assistant or EMT experience

Education on an Emergency Department Resume

Make sure to make education a priority on your emergency department resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your emergency department experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Emergency Department Resume

When listing skills on your emergency department resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical emergency department skills:

  • Licensure/Certifications: Current RN licensure required. Excellent interpersonal skills required. Ability to achieve and maintain BCLS certification required
  • Two years experience in a healthcare or one year in a medical/billing/fiscal setting or 6 months in a UPMC Patient Access Position
  • Maintains a good record of attendance and punctuality in reporting to work
  • Demonstrate professional conduct, dealing courteously, tactfully, and patiently with members, physicians, co-workers, and visitors
  • Maintains good communication and interpersonal relationships with patients, visitors, physicians, employees and the community
  • Working knowledge of health plan coverage types

List of Typical Experience For an Emergency Department Resume


Experience For Emergency Department Tech Resume

  • Demonstrates correct use of intercom, pager system, phone functions, pneumatic tube, fax and other equipment at the nurse’s station
  • Assist the professional nursing staff by obtaining and recording patient information and reporting needs of patients/families in the waiting room
  • Relieve other positions during break and meals
  • A service-orientation and an openness to creative and innovative approaches to providing service characterized by
  • Work accurately with a high volume of work in a past paced setting.

Experience For Emergency Department Clerk Resume

  • Assists in orientation of new employees as necessary
  • Participate in the Quality Assurance Program QA data collection
  • A service-orientation and an openness to creative and innovative approaches to providing service characterized by cultural sensitivity, respect and polite communication with patients, staff members, and visitors is required
  • Greet, assist and register patients that present for treatment.
  • Receive, make and transfer telephone call promptly, courteously, and efficiently.
  • Assist in maintaining a safe, neat clean environment; reports environmental deficiencies to plant ops or supply chain such as lighting or equipment problems. Ensures that supplies and equipment necessary for patient care are stored in an organized and efficient manner
  • Maintains professional and technical knowledge by attending educational offerings; reviewing professional publications; establishing professional networks
  • Receive, make and transfer telephone call promptly, courteously, and efficiently Ability to work accurately with a high volume of work in a past paced setting

Experience For Technician, Emergency Department Resume

  • Responsible for annual budget and productivity compliance
  • Verifies insurance eligibility of non-members in system; determines if patient has been identified as delinquent payer in mainframe system; notifies financial counselor of non-member’s arrival
  • CPR certification from American Heart Association
  • Attends educational programs and in-services as required
  • Graduate of an A.R.C.-PA-approved Physician Assistant Program
  • Performs all exams using FH CT protocols. Uses FH policy for proper identification of patient prior to performing exam. Educates patient concerning exam. Properly screens patients for any contrast allergies. (Exam supervision and Administration)
  • Completes all exams in a timely manner, keeps work flow moving, and minimizes empty table time. Follows through after completing exam with communication, transportation and discharge of OP’s. (Personal Productivity and Accountability)
  • Performs all types of imaging procedures and operates all equipment safely and properly including scanners, injectors and monitors. Demonstrates the knowledge and skills to perform scans on patients on all ages, adapting protocols as necessary. (Clinical Competence)
  • Uses computer system for ordering, changing, and canceling exams according to protocol. Confirms order matches exam before pushing to PACS or correctly ‘fixes’ exams on workstation or PACS. (Data Processing)

Experience For Emergency Department Clerical Resume

  • Assists with collection of data for all KPI’s, Six Sigma Projects realizing final goals of department. Participates on Teams as asked, participates in Gallup. Utilizes Service Recovery techniques for patients and families as needed. (Performance Improvement)
  • Consistently attends department meetings or other mandatory meetings with positive attitude toward department and others. Listens and is responsible for knowing content. (Department Meeting Attendance)
  • Support and contribute to UPMC core values and guiding principles of "Your Care. Our Commitment" and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities. Incorporates acts of dignity and respect in daily interactions
  • Provides orthopedic services to the patient according to providers’ orders
  • Comply with Safety/Emergency Procedures and Nursing Service policies

Experience For Emergency Department Technican Resume

  • Adhere to Methodist Healthcare Systems’ code of conduct
  • Checks hourly for reports, forms, or communication documents in printers and fax
  • Flags when any new orders have been written or electronically entered
  • Follows department protocol for dispatch of written medication orders to Pharmacy
  • Ensures labeled specimens are sent to the Laboratory promptly, when requested
  • Performs Order Entry, Cancel Order, and Order Inquiry as needed
  • Keeps track of patient location, communicates to RN, other healthcare providers and patient’s family

Experience For Emergency Department Manager Resume

  • Uses the SOS system as needed/ IT Help desk as needed.
  • Analyze data and information to ensure accuracy and completeness. Identify errors in data, make corrections and solve problems
  • Format PowerPoint slides so that the message presented is enhanced and communicated clearly
  • Work with department specific computer systems and perform department specific tasks
  • Maintain department supplies as needed (count, sort, restock, order)

Experience For Emergency Department Patient Information Coordinator Resume

  • Greet members and answer general questions
  • 2 Obtains and documents patient's vital signs including blood pressure, pulse, respiration, and temperature and verbally reports any changes or abnormalities to the RN; obtains vital signs for infants, children and adults
  • 3 Observes patient condition and reports immediately an untoward sign, symptoms or unusual occurrences
  • 4 Obtains specimens as ordered; specimens are labeled and sent to the laboratory; applies pediatric urine isolation devices
  • 5 Provides assistance when requested or as indicated in transporting infants, children or adult patients, or in transferring patient to/from cart or wheelchair, or to/from automobile
  • 6 Performs EKG's as directed; provides report to RN and/or ED physician immediately for eval
  • 7 Applies cardiac monitor electrodes to patient and is able to operate cardiac monitor and to identify life-threatening arrhythmia; initiates Basic Life Support in both adult and children

Experience For Unit Director Emergency Department Resume

  • 8 Assists patient care for any life or limb threatened emergency patients, as directed by RN
  • 10 Monitors and reports to RN presence, location, intensity of patients pain utilizing appropriate assessment tools applicable for patient condition and/or understanding
  • 12 Assembles equipment and assists the physician; as directed by the RN; differentiates and selects appropriate type and/or size of equipment/supplies for patient age and/or developmental status
  • 14 Participates in mandatory in-services, continuing education, relevant meetings to maintain, improve understanding of present, future trends in health care; participates in unit problem solving; maintains competency requirements
  • WORKING CONDITIONS: Ability to work in patient care environment with moderate exposure to excessive noises, dust, temperatures, frequent exposure to communicable disease, hazardous wastes, and moderately adverse Working Conditions while in performance of patient care activities
  • Two years experience in a healthcare setting or one year of experience in a medical/billing/fiscal setting or six months of experience in a UPMC Patient Access Position
  • Committees: Core Measure-Monthly, grievances, Sane Qtly, tracer monthly 1 hour
  • Complaint investigation and action to Include Director in response

Experience For Physician Emergency Department Resume

  • Complete evaluation on 85% ED GV and SV staff and review with staff within the allotted time frame and report to director at end of each week the % of completion and meeting with staff
  • Day to day running of the schedule, operations of the department, delays, managing time vs volume, delays, lab issues HR issues. In charge if the Sr Professional nurse in not available
  • Collaborating with staff to implement patient care plans
  • Participating in staff / patient care conferences
  • Assisting with clinical education and the orientation of other staff
  • Performs casting and splinting under the direction of the ED Attending
  • Assists in preparing capital and operating budgets
  • Education planning and implementation ( HFAP, Joint ) Competencies New and annual

Experience For Emergency Department Specialist Resume

  • MRS for GV /SV tracking and analysis
  • Collaborates with the Nurse Executive to establish nursing care standards and evaluates staff compliance
  • Develop and conduct Staff meetings monthly with minutes to Director and share with both campuses. News Letters
  • Kronos for GV/SV in not done by Sr Professional RN final approval and sign off by director
  • Policy & Procedure review-send recommended revisions to Director for approval
  • QI/Audits- EMTALA, Medical Records when indicated, other department audits in correlation with the Departmental PI plan and CMS metrics Quality issue follow-up include Director in response

List of Typical Skills For an Emergency Department Resume


Skills For Emergency Department Tech Resume

  • Communicate effectively with people of all ages
  • Experience in emergency services
  • 2~3 yrs. of hospital patient care or pre~hospital patient care experience
  • Gain Emergency Department experience as a registered nurse within a HealthONE facility
  • Program curriculum focused on emergency department competencies: didactic, clinical labs, and clinical experience
  • Experience in a medical office or hospital environment in similar role is required
  • Previous EMT or Hospital Corpsman experience required

Skills For Emergency Department Clerk Resume

  • ED or ICU experience
  • Two years experience as an ER Nurse required
  • Effective June 1, 2018: New Hires and Transfers are required to have current BLS Certification
  • ED nursing or ED Leadership experience
  • As demonstrated through progression of the clinical ladder behaviors

Skills For Technician, Emergency Department Resume

  • Experience in a hospital or retail pharmacy
  • Previous pediatric ERT/EDS experience
  • Strong customer service orientation and ability to work in a fast paced environment desired
  • Specific tasks are itemized in each physician's Credentialing and Privileging
  • Knowledge of staff scheduling and time and attendance record keeping
  • Informs the RN when experiencing difficulty completing an assignment
  • 1 Assists professional nurse with medical screening of incoming emergency patients
  • 9 Assists RN w/pediatric procedures including immobilizing (sheet mummy), weight, spinal tap

Skills For Emergency Department Clerical Resume

  • Knowledge of the principles and practices of Nursing
  • Performs direct patient care as requested by the license nursing staff
  • Obtain six (6) hours of continuing education annually
  • Accuracy with grammar & spelling
  • Identify, analyze and solve problems regarding files

Skills For Emergency Department Technican Resume

  • Apply knowledge of department policies and procedures, and utilize a general understanding of other departments’ functions
  • Current on MN Nursing Assistant registry OR EMT certification
  • Maintain professional appearance and foster a pleasant working environment with co-workers
  • Presents a positive image at all times while directing customers to appropriate areas
  • Answers telephone and intercom efficiently and courteously, relaying messages and calls to appropriate personnel and other departments as needed
  • Coordinates activities of nursing unit with other departments
  • Assists patients who need help getting in and out of their cars

Skills For Emergency Department Manager Resume

  • A student currently enrolled in an accredited nursing program that has completed at least 1 semester of clinical rotations within an acute care hospital
  • Certified Pediatric Advanced Life Support or Emergency Nursing Pediatric
  • Transports patients to other departments as delegated by nursing staff
  • Reviews all images of all exams, repeating images as necessary for best possible result. (Image Quality and Documentation)
  • Attaches 12 lead EKG’s and completes test before giving strip to physician on duty
  • Informs RN when leaving the unit for any reason
  • Independently provide clerical and/or accounting support
  • Enter data in databases, ensuring it is accurate and in the correct format. Run established reports

Skills For Emergency Department Patient Information Coordinator Resume

  • Work with Excel spreadsheets or reports, performing basic spreadsheet functions
  • Format Word documents following standard business protocols
  • Provide assistance with event planning
  • Perform responsible cash handling when applicable
  • Provides direct patient care with direct supervision of the RN
  • Performs indirect patient care activities

Skills For Unit Director Emergency Department Resume

  • Exposure to Communicable / Infectious Diseases and to risk of Injury from Assaultive / Abusive clients
  • Obtain and maintain certification in AED/Basic Life Support (CPR)
  • Recommend Telemetry course within 1 year of employment but not mandatory
  • Communicates appropriately with the departmental staff, internal and external clientele
  • Only completed applications move on to Phone Interviews

Skills For Physician Emergency Department Resume

  • Assists the ED staff with coordinating and communicating patient flow. This includes entering information in EDM, placing fax results on patient’s chart, assisting consulting physicians, etc
  • American Heart Association Basic Life Support or completion within 90 days of employment
  • Over 45,000-square -foot ED with 44 Beds, a completely new entrances and a sun-filled reception area
  • The successful completion of an approved nurse practitioner program is required
  • Basic Life Support (BLS) and ACLS required. NIHSS (within first 3 months of employment) required
  • Basic Life Support (BLS) ACLS, NIHSS (within first 3 months of employment) required
  • Successful completion of selected classes (i.e., ED core, suture, ortho, shock)

Skills For Emergency Department Specialist Resume

  • Successful completion of selected classes (i.e., ED core, suture, ortho, shock) where applicable
  • Successful completion of medication test and suture test where applicable
  • Performs appropriate evaluation and management of patients
  • Provides a full range of therapeutic interventions to units/programs in the Medical Center to which they are assigned and has clinical privileges to practice including diagnostic assessment, medication evaluation, and management
  • Order diagnostic tests and discriminates between normal and abnormal findings and makes appropriate treatment decisions
  • Ensures that the practice of medicine is consistent with Joint Commission, CARF, VA policies and procedures, clinical practice guidelines, VISN standards, national statutes and regulations, medical record documentation, mandatory continuing education, and HIPAA policies
  • Current CPR & ACLS Required

List of Typical Responsibilities For an Emergency Department Resume


Responsibilities For Emergency Department Tech Resume

  • Review of Daily Staff assignments and schedules 24 hours ahead to ensure adequate staffing Double check the schedule with the Sr. Professional Staff to ensure there are no incomplete areas. Accept Nursing Supervisor calls after hours/ for call offs, and issues
  • Has 24-hour accountability for the overall technical, service and administrative line tasks and optimizing the day to day front line operations of the Emergency Department
  • Supports patient flow in the department by working collaboratively with other staff to move patients from triage to discharge in a timely and effective manner
  • Guide strategy and implementation plan for positive patient experience and colleague engagement
  • Demonstrate a commitment to a patient-focused care
  • Previous experience in emergency care

Responsibilities For Emergency Department Clerk Resume

  • Testing: Typing 35 wpm.
  • Typing speed: 35 WPM
  • Nursing Assistant Certified within 12 months of hire
  • Setting up and maintaining patient rooms
  • Reordering and stocking supplies

Responsibilities For Technician, Emergency Department Resume

  • Transporting patient and / or equipment
  • Perform point of care Q.C. checks and testing according to Policy and Procedure
  • Supervises and coordinates the activities of the clerical/registration staff and is responsible for maintaining the environment, equipment and stock in the ED
  • Initiates Behavioral Health Screening
  • Places patient on cardiac monitor for hardwire cardiac monitoring systems
  • Performs venipuncture, electrocardiogram and Point of care Testing
  • Perform patient care as directed by nursing or medical staff
  • Very heavy lifting: Up to 100 pounds occasionally and/or in excess of 50 pounds frequently and/or in excess of 20 pounds constantly

Responsibilities For Emergency Department Clerical Resume

  • Has 24 hour accountability for all ED clerical and registration processes (available by pager, phone 24 x 7)
  • Assures that the facility is appropriately maintained and environmentally safe for patients and staff
  • Responsible for maintaining equipment and service contracts, for maintaining appropriate par levels of clinical and clerical supplies and for training clerical/registration staff in new systems
  • Acts as departmental liaison with Finance to ensure that clerical staffs maintain current knowledge of all financial class and registration changes
  • Responsible for accurate completion of payroll sheets and time accrual records for clerical staff
  • Prepares routine statistical reports
  • Responsible for supervision of self-pay and co-pay cash collections
  • Responsible for reconciliation and deposit of cash collections

Responsibilities For Emergency Department Technican Resume

  • Supervises the follow positions in the ED: Lead Clerk, Registrar 1 and Ward Clerk 1
  • Developing and updating care plans utilizing established standards of care, including Physician prescribed therapies and common nursing measures derived from disease related / therapy / personal needs
  • Performs or assists with various Emergency Department Procedures: EKGs, minor trauma, positioning and immobilization of patients, evidence collection
  • Places patients on CR monitor and pulse ox per ED monitoring policy
  • Transports patients within the hospital
  • Measures and documents vital signs, weights and allergies
  • Recovers from Phase II Sedation

Responsibilities For Emergency Department Manager Resume

  • Provides one-to-one observation for psychiatric emergencies per hospital standard and assists with restraints
  • Performs bedside role in traumas and resuscitations
  • Hospital Decontamination Team member
  • Assists with proper airway management and respiratory care procedures
  • Licensure/Certifications: Current RN licensure required. Excellent interpersonal skills required. BCLS certification required. ACLS/PALS and TNCC certification required for Charge Nurse
  • Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments
  • Coordinates computer downtime, and coordinates patient information changes in the computer

Responsibilities For Emergency Department Patient Information Coordinator Resume

  • Distributes nourishments as scheduled
  • Validates admission and continuing stay criteria with third party payers (including onsite and telephonic Case Managers) as well as Primary Care and Attending Physicians. Recommends alternative care sites where appropriate
  • Collaborates with the third party payers to anticipate denial of payment and proactively addresses issues contributing to a potential denial. Intervenes to prevent the denial where possible
  • Supports the effective prevention and management of denials, including drafting appeal letters and/or providing information as part of the appeal process
  • Completes the interventions necessary for discharges to home with self-care, home with services and short term skilled nursing facility placement. Assembles necessary referrals, discharge summaries and pertinent information for placement prior to the day of discharge

Responsibilities For Unit Director Emergency Department Resume

  • Demonstrates commitment to the universal guiding principles of the patient care model in order to achieve the Fairview Nursing Vision
  • Align with other system leadership to develop strong working relationships
  • Key stake holder in the patient throughput process, supports safe and expeditious transition of patients
  • Collaborates with all disciplines on the healthcare team and within the Organization, including a strong partnership with senior leadership, to develop goals and objectives, performance targets, and business and strategic plans as appropriate for designated areas
  • Develop and support nursing services leadership acting as servant leader
  • Ensure efficient operation within productivity measures while staying current with changing dynamics
  • Provide strategic succession planning throughout the department

Responsibilities For Physician Emergency Department Resume

  • Point of Care Testing: glucose and iSTAT
  • Rounds on Patients following AIDET standards and follows customer service standards in Patient interactions
  • Perform heavy lifting (up to 50~100 lbs. occasionally and/or 25-50 lbs. frequently and/or 10~20 lbs. constantly)
  • Develop new programs in response to identified community, organizational and/or patient needs
  • Operationalize organizational initiatives and present to front line
  • Licensure/Certification: Current licensure as Registered Nurse (RN) in the State of Ohio required
  • Application of Ankle gel splint
  • Application of Knee Immobilizer
  • Assist with Suture removal

Responsibilities For Emergency Department Specialist Resume

  • Assist with Traction splint application
  • Assist with Restraint application
  • Assist with Catheterization (same sex)
  • Pelvic exam assistance with specimen collection(same sex)
  • Creates department plans and set goals based upon the our mission, core behaviors, and clinical and organizational strategies

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