Education Support Resume Sample

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Mona Parker
33097 Feest Ridge,  San Francisco, CA
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Work Experience


Education Support Specialist
05/2017 - PRESENT
San Francisco, CA
  • Provide direction, guidance, support and patience in setting performance goals, reaching goals and engaging in self-appraisal
  • Conduct formal annual evaluations
  • Communicates, models, monitors and enforces appropriate behaviors and attitudes to ensure student employee are delivering professional, courteous and accurate service
  • Trains student employee on resources, customer service best practices, recruiting policies, procedures and data entry
  • Oversees student employee work schedule to ensure new employer registrations and job/internship postings are as close to zero as possible on a daily basis
  • Serves as the go-to person for day-to-day student support tasks/assignments
  • Reviews position descriptions, contracts and feedback forms for student employee and update as needed
Special Education Support Services Coordinator
10/2013 - 03/2017
Phoenix, AZ
  • Engage in regular (weekly or bi-weekly) one-on-one meetings to ensure appropriate progress on projects/programs, and to provide consistent feedback and discussion on professional development
  • Regularly seek feedback and opportunities to further enhance supervision style and approach; and
  • Abide by all Human Resources policies and procedures
  • Provide support to students to carry out tasks and understand their learning materials and concepts
  • Provide tutoring support to clients in a range of locations and modes to maintain engagement with the learning program and to build skill and competence as advised by a Teacher
  • Implement the tutoring strategy that has been developed by the Teacher and follow up students to encourage ongoing engagement and motivate and encourage the students to complete their tasks and activities
  • Support Teachers and Head Teachers in meeting ASQA compliance functions including documentation
  • Supplement the teaching activities by providing follow-up instruction as provided by the teacher and opportunities to practice skills
  • Provide tutoring support and feedback by face-to-face contact, email, online or by other mode using a range of media options
Education Support Technologist
02/2011 - 06/2013
Boston, MA
  • Provide support to the department and attend meetings as required
  • Evaluate and ensure the quality of the educational programs being offered at franchise centers are in alignment with Mathnasium Home Office expectations and compliance requirements
  • Provide consultative guidance, training and support for Owners, Center Directors, and other key staff as appropriate
  • Ensure proper assessment process, instruction and teaching tactics are followed, utilizing the Mathnasium Method and full complement of proprietary materials
  • Act as Field Support expert on Education related projects, system releases and compliance items
  • Function as liaison between Mathnasium Home Office and the Franchisee network and Field Leadership teams
  • Help to define, develop and refine the Education Support Specialist role by creating tools and resources, developing training, and providing input and process improvement as needed
  • Professionally manage and leverage company funds associated with travel and expense budgets
  • Customer service including via telephone, email and front counter inquiries

Education


University of North Texas
2007 - 2011
School's Degree in Education

Professional Skills


  • Excellent communication skills, both written and oral, as well as listening skills
  • Have great skills editing and formatting skills
  • Knowledge of college admissions and financial aid procedures, SAT/ACT tests, study skills, time management, and leadership skills
  • Proficient computer skills and demonstrated experience with office software (particularly Microsoft Word and Excel) and email applications
  • Strong organization, computer and communication skills and the ability to prioritize and handle multiple tasks simultaneously
  • Have demonstrated skills in editing and formatting documents using software programs and design applications in a commercial environment
  • Strong consultative skills, with a history of working in a training and/or support function

How to write Education Support Resume

Education Support role is responsible for learning, software, training, teaching, word, financial, design, teacher, health, editing.
To write great resume for education support job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Education Support Resume

The section contact information is important in your education support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Education Support Resume

The section work experience is an essential part of your education support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous education support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular education support position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Education Support resume experience can include:

  • Appropriate subject knowledge, skills and vocational qualifications in the relevant discipline and a commitment to maintain technical currency, demonstrated by
  • Skills in the use of relevant information and communication technologies (experience using Google apps for Education is desirable)
  • Effective use of organizational skills
  • Multi-task, have strong organization skills, and be detail minded
  • Superior organizational, time management and multi-tasking skills to meet deadlines
  • Communication and marketing skills

Education on an Education Support Resume

Make sure to make education a priority on your education support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your education support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Education Support Resume

When listing skills on your education support resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical education support skills:

  • Skills in the use of relevant information and communication technologies. Experience using Google apps for Education desirable
  • Strong verbal, written and overall communication skills particularly when having to deliver difficult messages
  • Are passionate about sharing your skills and knowledge of your creative disciplinewithin a learning environment
  • Supplements the teaching activities by providing follow-up instruction as provided by the teacher and opportunities to practice skills
  • Help to develop Individual Student Profiles for each student and update profiles annually. Profiles focus on improving academic skills and setting goals
  • Computer skills in word processing

List of Typical Experience For an Education Support Resume

1

Experience For Education Support Specialist Resume

  • Communicate effectively with faculty, staff, students and external clients through email, phone, and face-to-face interactions
  • Effectively communicate site compliance requirements to students
  • Are passionateabout sharing your skills and knowledge of yourInformation Technology discipline within a learning environment
  • Skills in the use of relevant information and communication technologies
  • Career advising skills
  • Great anlytical and communications skills
  • Work effectively in team based environment
2

Experience For Special Education Support Services Coordinator Resume

  • Enjoy being part of a dynamic team that supports students to have a meaningful learning experience
  • Coordinate and matching students with appropriate clinical experiences
  • A commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage student
  • At least one year of experience administering and proctoring assessment tests and college level
  • Experience in scheduling and coordinating meetings for individuals with complex schedules
  • Banking or financial experience
  • A good understanding of security controls
  • A commitment and an ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students
  • At least one year of experience working in a post-secondary educational environment, preferably
3

Experience For Education & Support Analyst Resume

  • Demonstrated ability to develop positive working relationships with key contacts at targeted high schools and WCC
  • Proven methods of helping underserved students attain educational success
  • Experienced in using mail-merge for labels, envelopes, letters and certificates
  • Solid working knowledge of university policies and procedures, specifically as they relate to undergraduate students
  • Build and foster strong relationships with customers, project teams and internal staff
  • Providing support to students to carry out tasks and understand their learning materials and concepts
  • Understanding our customers’ perception of security and whether the levels of security are pitched correctly and the design of our controls appropriate
4

Experience For Manager Technology Education & Support Resume

  • Voting member and secretary of undergraduate committee; and
  • Working knowledge of web-based information systems including Banner, Drupal, Patriot Web, 25Live, and eVA
  • Serving as Office Assistant in delivery of customized training through the Office of Workforce Development Programs
  • Performing Filing for the office
  • Overcoming an economically disadvantaged background
  • Serving as Office Assistant in electronic course delivery
5

Experience For Education Support Technologist Resume

  • Serving as Office Assistant in delivery of classroom and on-site instruction
  • Enjoy working in a fast paced environment by assisting teaching teams to design, edit and arrange learning materials using different technology tools
  • Like encouraging ongoing engagement and motivating and encouraging students to complete their tasks and activities
  • To be responsible in conjunction with the Director of Learning & Teaching for producing the annual teaching timetable
  • Advise students on the process of attending college including help with the application, advising, testing, FAFSA, and scholarships
  • Provide meeting support to include scheduling room reservations, agenda creation, meeting minutes and distribution; and other support tasks as assigned
6

Experience For Education Support Spec Resume

  • Provide on-site classroom support including materials preparation; room set up and clean up for course sessions; trouble-shooting during class sessions
  • Assists students by asking questions and clarifying issues before referring students to a service area
  • Enjoy providing tutoring support and feedback by email, online or by other mode using a range of media options
  • Are passionate about assisting students and staff and enjoy being part of an innovative and exciting educational environment
  • Ensure that the OCI Program is ready for each recruiting cycle by ensuring all Web and e-mail content is accurate and up-to-date
  • Prepare/generate and present accurate reports at end of each recruiting cycle (Fall/Spring)
  • Provide tutoring support to clients in a range of locations and modes to maintain engagement with the learning program is consistent
  • Complete data entry and maintaining course records using online tools as well as Microsoft Office applications
  • Enjoy supporting online students to carry out tasks and understand their learning materials and concepts
7

Experience For Education Support Officer Resume

  • Include a covering letter maximum (2) pages addressing provided targeted questions
  • Stores and uniform ordering and regular stock takes
  • Parade / gradation planning
  • Manage all aspects of the On-Campus Interviewing (OCI) Program and maintain the OCI module in the HireMason system
  • Revise and maintain OCI Training Modules for students and employers
  • Efficiently navigate student/employer record-keeping systems and produce required reports
  • Carry out administrative functions as required to support the teaching section
8

Experience For Coord, Education Support Resume

  • Assist participants with college placement testing (PSAT, SAT, etc.), college admission and financial aid applications
  • Maintain program’s social media to include Remind and Smarthinking
  • Perform inventory maintenance and purchasing
  • Assist with undergraduate orientation and other phases of undergraduate advising as necessary
  • Serve as grading coordinator for the department
  • Prepare all adjunct and graduate teaching/research appointment contracts and forms, and coordinate all necessary background checks
  • Organizes and maintains testing files, administers placement and course tests; coordinates
  • Have required reliable transportation between campuses during the day
9

Experience For Education Support Coordinator Resume

  • Schedule appointments for counseling
  • Certificate IV, Diploma, Advanced Diploma or Higher level qualification or equivalent in any of the following Information Technology discipline
  • Understand the content of the learning materials and the processes used in the discipline
  • Coordination of accommodation bookings
  • Preparation of reports and journals
  • Prepare and deliver an accurate listing to Project Managers of all customers who have points set to expire during the quarter. Organize responses from all PM’ to have an updated expiration list
10

Experience For Undergraduate Education Support Specialist Resume

  • Answer Education 800 line to address customer’s questions and provide assistance
  • Collaborate with the Trends and Assessment Coordinator and the Associate Director of Industry Advising and Employer Development to create, collect, analyze and present data to evaluate recruiting trends
  • Communicate clearly, appropriately, accurately and in a timely manner with multiple audiences, including students, faculty and staff
  • Develop and maintain cooperative, professional relationships with on- and off-campus employers
  • Independently resolve problems or concerns presented by students, staff and campus offices; and possess ability to know when to seek guidance from supervisor
  • Maintain the OCI section of the Web site (for both employers and students) to ensure accurate information; and
  • Continually promote OCI program in collaboration with the Assistant Director of Employer Relations

List of Typical Skills For an Education Support Resume

1

Skills For Education Support Specialist Resume

  • Mentor other analysts in the use of tools, techniques, and analysis skills
  • Demonstrated knowledge and experience with Microsoft Office (Word, Excel and Outlook)
  • Demonstrated directly relevant experience with office management
  • Experience with meeting support, including taking and transcribing
  • Experience in speaking and presenting in front of groups
  • Experience counseling/advising students at the college level
  • Previous experience working in an educational setting with a diverse student population
  • A commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students
  • Proven strengths in problem solving and change management
2

Skills For Special Education Support Services Coordinator Resume

  • Experience in conducting educational group sessions; and
  • A commitment and an ability to support learning in an adult environment and a demonstrated ability to motive and encourage students
  • Experience in a higher education setting; and
  • Experience working with community college students; and
  • Experience in advising students in administrative and academic matters
  • Operate various office equipment (copier/fax machine)
3

Skills For Education & Support Analyst Resume

  • Work experience in an educational environment
  • Understanding of academic and behavior support services
  • Being a first-generation college graduate
  • Manage the operation of the Student Support Team, planning, organising and delegating work, monitoring progress and intervening as required
  • Assist in developing and maintaining the master training environment for primary application suites supported
  • Assesses student learning regularly using a variety of assessments to measure growth, and understanding
4

Skills For Manager Technology Education & Support Resume

  • Triage customer issues and requests through various tools, troubleshooting and resolving end-user technology issues
  • Assist with data integrity by evaluating and implementing appropriate software solutions
  • To be responsible for providing support in teaching areas such as quality review and library provision
  • Advanced Diploma of Marine Operations (Marine Engineering Class 2) (or above) and a commitment to maintain technical currency
  • The ability to understand the content of the learning materials and the processes used in the discipline
5

Skills For Education Support Technologist Resume

  • An ability to understand the compliance requirements for learning materials and processes used in the Vocational Educational Sector
  • Linkages to student services and other departments, e.g., academic advising, registration, financial aid, scholarships, etc
  • Diploma (or higher) level qualification in Health, Aged Care and/or Nursing
  • Collect and maintain student outcome data and reporting
  • Maintain students’ files and student database tracking system
  • Coordinate, document and attend to filing
6

Skills For Education Support Spec Resume

  • Coordinate and confirm agendas and meeting
  • Mission driven to help children and make a positive impact on families and communities within the assigned area
  • Lift and transport records/materials to designated areas
  • Provide input to policies, procedures and technologies
  • Assist in the review of new data, voice and/or telephony deployments
  • Design, develop and maintain EPIC implementation end user training material and methods specific to service line and suite requirements. Training materials need to address needs of all levels of the organization, including end-user, super user, physicians and leadership. Work with internal teams to validate content
7

Skills For Education Support Officer Resume

  • Intermediate to advanced level technology skills across a range of applications and environments such as Windows, Apple and Google devices
  • Prior PCard experience, including PCard reconciliation
  • Demonstration knowledge and experience with Microsoft Office (Word, Excel and Outlook)
  • Valid Virginia Driver’s License
  • Two (2) years current industry experience
  • Experience in career exploration/counseling
8

Skills For Coord, Education Support Resume

  • Event planning experience Detail oriented
  • Experience with the Banner Finance System
  • Communication or Industrial Control qualifications and/or experience is desired
  • Manage overall training projects. Provides relevant project status documentation to technical and non-technical customers
  • Assist in development and maintenance of standards, procedures and performance requirements for the training environments
  • Educate clients through classroom training and one-on-one sessions
  • Develop detailed documentation for the purpose of expediting problem identification and resolution. Communicate thoroughly to other teams during ticket handoff in order to minimize customer interruptions and avoid duplicate requests
  • Synthesizes data, information, and knowledge to clarify and resolve clinical issues or problems when reported. Troubleshoots the requestor’s issue and resolves upon first contact whenever possible
  • Upload your current resume including contact details of one referee
9

Skills For Education Support Coordinator Resume

  • Remain calm and professional when faced with emotional or frustrated customers
  • Commonwealth of Virginia Application For Employment
  • High-level interpersonal and communication skills, including the ability to contribute effectively to a fast paced team environment, be proactive and show initiative
  • Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students
  • Commitment and capacity to implement Equal Employment opportunity (EEO), Ethical Practice, Ethnic Affairs Priorities Statements, Work Health and Safety (WH&S) as they relate to the position
10

Skills For Undergraduate Education Support Specialist Resume

  • Collaboration with student programs
  • The ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team
  • Sets ambitious learning goals for all students, uses instructional and clinical practices that reflect high expectations for students and student work; engages all students in learning
  • Consistently defines high expectations for student learning goals and behavior
  • Interdepartmental savvy and teamwork
  • Willingness to work evenings and/or weekends as needed

List of Typical Responsibilities For an Education Support Resume

1

Responsibilities For Education Support Specialist Resume

  • Previous Office experience; and
  • Provides tutoring support and feedback by face-to-face contact, email, online or by other mode using a range of media options
  • Supports Teachers and Head Teachers in meeting ASQA compliance functions including documentation
  • Provide necessary training and development for campus staff and internal stakeholders of recruiting practices, programs, and procedures
  • Familiarity with the campus community, including services available to students
  • Provides support and feedback by face-to-face contact, email, online or by other mode using a range of media options
  • Partner with college leadership in the creation and execution of recruiting strategy
  • Offer small group sessions and workshops focusing on admissions and success at WCC
  • Collect required data, including information cards, to allow for continued follow-up from the college
2

Responsibilities For Special Education Support Services Coordinator Resume

  • Goal setting and execution
  • This role does not teach or prepare lessons or resources and does not deliver training nor undertake assessment
  • This role does not teach, prepare lessons or resources and does not deliver training nor undertake assessment
  • Intrusive coaching strategies
  • Work in conjunction with Teachers and other roles as part of a delivery team
  • Travel to service region high schools
  • Provide accurate undergraduate program and course information
  • Co-supervise the graduate advisors
  • Coauthor undergraduate alumni newsletter
3

Responsibilities For Education & Support Analyst Resume

  • Collect all Psychology course syllabi and upload them onto the department Web site
  • Order textbooks and course supplies for all Psychology instructors
  • Maintain all Psychology undergraduate files
  • Maintain forms needed by students and faculty
  • Use social media to raise the profile of the department
  • Manage the Psychology Web site to maintain an active presence and raise the profile of department
4

Responsibilities For Manager Technology Education & Support Resume

  • Point of contact for all department curriculum and program changes
  • Provides customer service in person or by telephone, internet, fax and mail
  • Refers internal and external customers to the appropriate department and personnel for assistance
  • Provides support for other Enrollment and Student Services functions (Academic Learning Center, career services, disability services, international student services, etc.) as assigned by immediate supervisor
  • Assists in the intake and coordination of enrollment processes with the Student Success Center
  • Performs tasks to create student identification cards
  • Provides administrative/clerical support to the Director for Enrollment and Student Services
  • Monitors and maintains office equipment and supplies; restocks as appropriate
  • Perform necessary computer skills as requested by Campus IEP Specialist/Campus Diagnostician (i.e. word processing, database, and Special Education Management software)
5

Responsibilities For Education Support Technologist Resume

  • Prepare and maintain confidential records
  • Interact with and provide assistance to teachers, students, principals, district personnel, parents, and community volunteers
  • Answer high volume of phone calls
  • Program place students in PeopleSoft Student Information System
  • Schedule placement tests for prospective students
  • Scan/retrieve documents (worksheets, transcripts, student information) into Image Now system
6

Responsibilities For Education Support Spec Resume

  • Assist students with registration
  • Maintain inventory of and purchase office supplies
  • Answer calls, greet visitors, responds to email inquiries
  • Accuracy and attention to details are paramount as is demonstrated ability to exercise independent and sound judgement when coordinating student related requests
  • Customer Service (answering phones, registration, enrollment verification, walk-ins, data entry)
  • Transcripts of all post-secondary work; and 5. Names of three (3) professional references with current addresses and telephone numbers
  • Include a covering letter maximum (2) pages and an up-to-date resume of no more than three (3) pages which clearly details your skills, experience and provide examples of your ability to meet all identified capability frameworks
7

Responsibilities For Education Support Officer Resume

  • Appropriate subject knowledge, skills and vocational qualifications in the Aboriginal and/or Torres Strait Islander Primary Health Care discipline and a commitment to maintain technical currency)
  • Establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team
  • Work flexible hours are required, including the ability to work mornings and evenings as well as rotating weekends at any campus location
  • An ability to understand the content of the learning materials and the processes used in the disciplines
  • Work flexible hours are required including some holidays, mornings, evenings at
  • Provides support to students to carry out tasks and understand their learning materials and concepts
  • Provides support to clients in a range of locations and modes to maintain engagement with the learning program
  • Identify as Aboriginal or Torres Strait Islander
8

Responsibilities For Coord, Education Support Resume

  • Appropriate subject knowledge, skills and vocational qualifications in the automotive discipline and a commitment to maintain technical currency demonstrated by: Certificate III in Carpentry ANDcurrent industry experience in Carpentry industry or related field
  • In a customer oriented role
  • Independent and self-directed work ethic
  • Proficiency in PC’s, Windows, software applications (Word, Excel, and Email)
  • German: highly proficient in both spoken and written (C1)
  • Epic proficiency or certification required within 6 months of employment
  • High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner
9

Responsibilities For Education Support Coordinator Resume

  • An ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team
  • A commitment and capacity to implement Equal Employment opportunity (EEO), Ethical Practice, Ethnic Affairs Priorities Statements, Work Health and Safety (WH&S) as they relate to the position
  • Two years of frontline customer service experience in a high volume environment
  • Intermediate experience in Microsoft Office (Word, Excel, Access and Outlook); proficient
  • Learn applications quickly
  • Knowledge of college entry requirements and college preparatory curriculum specifically advanced diploma and dual credit opportunities
  • Extensive local travel to schools in the MECC service region and occasionally out of the service area is required (300-500 miles per month), as well as occasional evening work
10

Responsibilities For Undergraduate Education Support Specialist Resume

  • Experience in working with economically disadvantaged youth
  • Certificate III Electrotrechnology Electrician
  • Competency in Web site content management
  • Competency in social media in a business environment
  • Previous George Mason University systems knowledge

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