Ecommerce Content Resume Sample

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Janis Kshlerin
19688 Nathaniel Wall,  Boston, MA
+1 (555) 476 7477

Work Experience

Ecommerce Content Manager
07/2016 - PRESENT
San Francisco, CA
  • Demandware Business Manager or related experience required
  • Knowledge of Adobe Photoshop required
  • Basic HTML and CSS knowledge required
  • Experience / Background: 3-4 years digital or eCommerce experience
  • Support the management of digital asset catalogs and deployment of digital content for all aspects of eCommerce partner sites, inclusive of item level detail, enhanced item pages, brand pages, category pages, etc
  • Develop and execute process to audit the shopping experience for our brands at top online partners and develop regular reports and content related analytics, including content and search
  • Track and manage database of digital brand assets including managing processes to ensure regular updates and tracking where/how these assets are deployed (e.g. intellectual property rights)
  • Create report cards/dashboards to monitor and provide recommendations relating to site functionality for retail partners, including search capabilities and strategy
  • Find timely solutions for retailer/distributor inquiries related to content discrepancies or information requests
Ecommerce Content Producer
11/2009 - 05/2016
New York, NY
  • Strategic and analytical skills with the ability to interpret data from various sources and offer creative marketing solutions
  • Demonstrated project leadership and teamwork skills in cross-functional planning and execution
  • Well-organized and detail-oriented with good time management skills
  • Demonstrates thorough knowledge of IT concepts, issues, trends and best practices as they relate to the practice
  • Anticipates system and application challenges
  • Considers options that span practices and functions and addresses each with a logical approach
  • Achieves business outcomes
Ecommerce Content Assistant
02/2003 - 08/2009
San Francisco, CA
  • Be a key member of the growing eCommerce team, building capabilities and leading the development of this channel for spirits
  • Help build and be a leader of a "center of excellence" for eCommerce content management at Beam Suntory
  • Serve as a key representative of the e-Commerce team including direct interaction with retailers and distributors
  • Partner with agency to load all digital shelf marketing content
  • Ensure data accuracy with all stakeholders
  • Ongoing management of the catalog in the PIM as the source of truth
  • Agency or in-house relevant eCommerce, digital marketing, content marketing, editorial or online publishing experience
  • Consumer package goods experience
  • Experience working with WebCollage, Amazon Vendor Central, Stackline, Clavis, Profitero, OnceClick Retail, BazaarVoice, and Salsify platforms


Buena Vista University - Mason City Campus
1999 - 2003
Bachelor's Degree in Marketing

Professional Skills

  • Proven project management skills, attention to detail and exceptional organizational skills
  • Demonstrate strong skills in Microsoft Office Suite of products (Excel, Power Point, Word, etc.)
  • Proficient computer skills and exceptional MS Excel skills
  • Excellent analytical and problem solving skills (can‐do approach)
  • Excellent written and verbal communication skills with ability to influence and collaborate across functions
  • – required experience in coordination role, exposure to project management, and solid collaboration and communication skills
  • – required experience in coordination role, exposure to project management, and solid collaboration and communication skills

How to write Ecommerce Content Resume

Ecommerce Content role is responsible for collaboration, translation, retail, database, marketing, planning, reporting, design, research, assembly.
To write great resume for ecommerce content job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Ecommerce Content Resume

The section contact information is important in your ecommerce content resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Ecommerce Content Resume

The section work experience is an essential part of your ecommerce content resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ecommerce content responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ecommerce content position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Ecommerce Content resume experience can include:

  • Review, proofread, edit and / or revise submitted copy for accuracy, grammar, and punctuation. Deliver quality sales copy to effectively sell the product
  • Experience working in a visual merchandising role is an advantage
  • Aligns content and site experience with email marketing, digital advertising and SEO initiatives
  • Experience implementing customer-facing eCommerce storefronts on platforms such as EFI Digital Storefront, PTI MarcomCentral, Four51, PageDNA, or Magento
  • Execute to web cadence based on priority of messaging and ensuring for multi-channel consistency
  • Works with Ops Manager on site experiences, bugs and additional details to activate content and marketing efforts

Education on an Ecommerce Content Resume

Make sure to make education a priority on your ecommerce content resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ecommerce content experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Ecommerce Content Resume

When listing skills on your ecommerce content resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical ecommerce content skills:

  • – required experience in coordination role, exposure to project management, and solid collaboration and communication skills
  • Manage content vendor effectively to develop highly effective, original, SEO enhanced, and targeted product descriptions, features and benefits
  • Interpersonal, communication and team building skills
  • Good understanding user experience and conversion rate optimization
  • Regularly demonstrates a high level of creativity and critical thinking to address problems decisively and develop effective solutions
  • Opportunity to gain experience in an international company within strong and developing e-commerce channel

List of Typical Experience For an Ecommerce Content Resume


Experience For Ecommerce Content Manager Resume

  • Experience in catalog publishing and / or e-commerce
  • Leads by example to consistently inspire the content team to develop world-class, pioneering ideas that improves the customer’s online experience
  • Works with Digital Marketing Mgr., Brand Content Mgr. and Social Media Mgr. to align calendars and marketing efforts, when activation overlaps
  • Responsible for planning and executing brand strategies on
  • Partner with Online Merchandising and Marketing teams to ensure consistencies across channels
  • Monitor eCommerce account websites for optimization opportunities, including pricing, placement, promotion and content
  • Development of customer facing collateral including: catalogs, promotional and sales materials, e-mail campaigns, web content, and more
  • Be able to deal with multiple tasks maintaining high level of accuracy
  • Organizes & communicates short and long view execution through marketing meetings

Experience For Ecommerce Content Specialist Resume

  • Complete product attribution to drive online merchandising
  • Partner with SEO team to implement SEO best practices, and review business results and upcoming initiatives to support category of business
  • Project manage through multi-tasking
  • Responsible for overseeing specific Category and team of Coordinators to support/deliver functions and tasks in order to drive online sales
  • Work with Marketing Communications and IT team to maintain eCommerce assets on Digital Asset Management (DAM) and Product Information Management (PIM) systems
  • Seasonally assist with execution of email in partnership with the digital imaging team
  • Acquire and create needed Marketing copy for products

Experience For Ecommerce Content Producer Resume

  • Establish process for managing hard conversions, soft conversions, new item launches and discontinued items
  • Work with marketing, regulatory and legal on all new initiatives, gather information and assets, brief agencies and manage the workflow to flawless execution
  • Coordinate and facilitate assembly of product data and content on Uline's website using Stibo / STEP
  • Manage and maintain internal keyword databases and reporting
  • Prepare reports regarding product-related issues, comments and returns
  • Proactive in finding (sometimes creative) solutions to issues
  • Define and implement local user acquisition strategy including production of all materials and implementation in country
  • Europe Dcomm Marketing team

Experience For Ecommerce Content Merchandiser Resume

  • Ireland Customer Marketing team
  • Basic understanding of HTML principles
  • Knowledge of ticketing systems such as JIRA and associated tools
  • 'Basic understanding of HTML principles
  • Articulates outcomes and alternatives clearly to enable more informed, data driven decisions

Experience For Engineer Ecommerce, Content Management Resume

  • Reinforces culture of shared ownership and accountability for solutions
  • Interest in retail & fashion
  • Creativity and a visual eye for detail
  • Work at a fast pace and with high volumes
  • Permanent contract with wide range of benefits
  • Aligns site plans with Merchandiser and Inventory Managers

Experience For Supervisor of Ecommerce Content Resume

  • Drive sales and conversion for a category of business through product creation and maintenance
  • Manage internal and external relationships with key partners to gather product information (details, images, attribution, etc.) in a deadline driven environment
  • Efficiently write original web-optimized product descriptions to drive online sales
  • Obtain, edit and determine image presentation to represent product thoroughly and accurately
  • Communicate cross-functionally to understand and execute company strategies
  • Apply and maintain style guides to ensure consistent product presentation within category
  • Delegate tasks to additional resources to support product creation/projects when applicable

Experience For Ecommerce Content Specialst Resume

  • Expertise in HTML5, CSS3, JavaScript and jQuery
  • Adobe Creative Suite expertise
  • Kick off project briefs on recommended creative execution for digital needs in support of DSW strategies and activities
  • Partner with digital products team and IT to optimize the use of the Oracle Platform by suggesting new content templates that would increase efficiency and flexibility of new content creation
  • Leads execution of strategies to optimize content collection, creation and upload; including selection of best content (e.g. copy, imagery, attributes, video and tech specs) and determines how best to present online to drive sales and conversion
  • Partners with Site Merchandiser to ensure alignment of content strategies along with merchandising strategies

Experience For Ecommerce Content Assistant Resume

  • Accountable for all Product set-up, website presentation and vendor compliance for a specific category
  • Manage the delivery and maintenance of eCommerce and Digital Path-to-Purchase programs and tools
  • Work with brand, sales and agency teams to develop and deploy basic product content and custom enhanced content on eCommerce and retailer platforms
  • Manage ecommerce Content agencies and partnerships
  • Collaborate with broader digital team to communicate objectives, priorities, and insights to inform future digital path-to-purchase tools, platforms and partnerships

Experience For Ecommerce Content Champion Resume

  • Maintain product content on third party syndication platforms such as Kwikee and Bevsites
  • The subject matter expert in the digital team for monogramming, personalization, and other custom product or service setup; creating and maintaining process documents and ongoing improvement
  • Tracking and updating of creative digital projects within project management tools acting as the liason between creative, digital, and development. Ensure content has been reviewed & approved by stakeholders prior to going live
  • Select, on-board, empower, and develop a highly effective team of individuals
  • Maintain a thorough knowledge of ecommerce platform capabilities, including new technology & industry best practices to roll out amongst the team
  • Maintain product display pages through content updates
  • Own the management and execution of the internal Web Help Desk email
  • Define a clear vision and strategy in order to communicate expectations
  • Hold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance

Experience For Team Sports Hq-ecommerce Content Coordinator Resume

  • Manage asset creation through external vendors
  • Maintain image asset in the NetX database
  • Create and Manage SEO impact of content with search on Home Center Sites
  • Accountable for assigned projects
  • Create a consistent message across all ecommerce platforms
  • Preference for window and door product knowledge
  • Ownership and full tactical execution of the larger eCommerce product content distribution efforts for Royal Canin and Eukanuba portfolios
  • Develop evergreen product content guidelines to provide to all content vendors to maintain a standardized approach to content development and delivery
  • Maintain Apria Healthcare brand copy and imagery consistency throughout all branded websites and marketplace content

List of Typical Skills For an Ecommerce Content Resume


Skills For Ecommerce Content Manager Resume

  • Has a strong sense of ‘brand’ and customer experience
  • Extensive, demonstrable skills within Microsoft Office
  • Exceptional communication skills to educate & report across all key performance metrics
  • Prior experience at a large CPG organization, retailer or agency with exposure to teamwork, systems, data, insights and learnings
  • Copywriting & editing experience in a digital marketing or DTC (Direct-to-Consumer) eCommerce function is required
  • Experience of using a ticketing system to handle content requests

Skills For Ecommerce Content Specialist Resume

  • Experience of creating training and support documentation
  • Experience of working in a digital marketing environment
  • Passion for creating a “best in class” shopping experience for consumers
  • Experience of managing agencies and writing creative briefs
  • Have basic commercial understanding of eCommerce and experience working with retailers
  • Work independently to identify and prioritize projects along with assigning and tracking tasks, deliverables, and timelines
  • Strong collaborationwith all stakeholders: Marketing, Digital, PR, Sales, Supply, Finance & Controlling Teams
  • Experience of training system users
  • Multi-task and easily adapt to shifting priorities

Skills For Ecommerce Content Producer Resume

  • Prioritize and meet deadlines while managing multiple projects
  • Experience of writing for the web
  • Previous experience of managing website migrations and roll-out of content management systems
  • Previous experience of implementing content strategy and governance
  • Strong understanding of web usability and accessibility

Skills For Ecommerce Content Merchandiser Resume

  • Experience of using content management systems
  • Experience of managing agency and external service providers such as translation agencies or external resources
  • Experience managing images in NetX
  • Digital Customer Marketing experience– ideally B2B
  • Digital Customer Marketing experience- ideally B2B

Skills For Engineer Ecommerce, Content Management Resume

  • Experience working with content web management system
  • – required digital marketing experience
  • Experience in managing brand portfolios of products online
  • SEO product copywriting experience is required
  • Coordinate with the Global eCommerce performance & UX operations teams to ensure a seamless experience and optimized purchasing funnel across all platforms
  • Experience of B2B ecommerce

Skills For Supervisor of Ecommerce Content Resume

  • CIM qualified or strong desire to gain CIM qualification
  • Proficient to expert experience with Microsoft® Office Suite (Excel, Word, and PowerPoint)
  • Experience of ecommerce website content management systems
  • Experience with web analytics systems
  • Experience of web maintenance processes and project methodology (PERT, Gantt)
  • Excellent knowledge of MS‐Office, HTML and CSS
  • Solid knowledge of website analytics tools (e.g., Google Analytics) and A/B and multivariate experiments
  • – required digital or ecommerce experience

Skills For Ecommerce Content Specialst Resume

  • – required digital or ecommerce experience
  • +3 Years Related Experience
  • Experience/familiarity with data management tools and processes
  • Connects product content internal and external stakeholders in an efficient and effective way in order to execute content for retail partners
  • Troubleshoot data issues, identify process improvements, drives for automation and when occurs, validate and monitor and maintain all endpoints
  • Experience managing customer projects (highly desirable)
  • Partner with IT on developing and execute new and enhanced functionality on that improves the customer experience and follows the brand strategy
  • Experience in ecommerce, preferably in online merchandising

Skills For Ecommerce Content Assistant Resume

  • Demonstrate a flexible leadership style to foster team member engagement including recognition
  • Experience with Microsoft Excel is an advantage
  • Apply business knowledge to identify and understand assortments and prioritize key initiatives
  • Use analytics and partnership with User Experience to drive content recommendations
  • Responsible for execution and validation of web cadence and content changes on
  • Maintain excellent working relationship with internal and external teams
  • Proven ability to manage and complete multiple projects on time and accurately

Skills For Ecommerce Content Champion Resume

  • Analysing and reporting weekly onsite content and merchandising performance, providing recommendations
  • Maintaining site navigation, creating and removing categories as needed based on opportunities identified within web analytics tools
  • Managing and optimizing offline marketing campaigns
  • Supporting online campaigns by setting up the relevant promotions
  • Interesting professional challenges and exciting tasks
  • Uploading all online product assortments and information across the UK site
  • Monitoring product recommendations relevance and test
  • Existing knowledge of Home Center systems – IDM, Edgenet and PIM
  • Working knowledge of Magento Software or other web driven ecommerce software

Skills For Team Sports Hq-ecommerce Content Coordinator Resume

  • Ability in planning, managing, executing and tracking web projects
  • Implement marketing stories including recommendation of optimal timing to drive sales volume and providing multi-channel consistency
  • Comfortable presenting to and interacting with retailers
  • Attention to detail (critical for writing/editing and grammar)
  • Basic understanding of HTML coding
  • Meticulous writer with an eye for editing and proofreading

List of Typical Responsibilities For an Ecommerce Content Resume


Responsibilities For Ecommerce Content Manager Resume

  • Develop guidelines to approach and oversee the research of products to discover benefit-focused product details, features, functions and specifications for online content
  • Existing VBA Experience
  • Ensure an agile, bug free user experience on all digital boutiques, following HQ eCommerce & Customer Brand guidelines
  • Optimizing user funnels
  • Serve as super user of PCM system (i.e. Salsify) and responsible for running and maintaining all channels (Data targets)
  • Serve as the main point of contact for field sales team regarding all product content requests
  • Proactively communicate to field sales team on an ongoing basis with all product content information
  • Manage, develop and execute ad-hoc trouble shooting and content requests from the field
  • Manage all requests for assistance and complaint reports, collaborating with the CRC, Omni, and HQ teams (when required) to troubleshoot and resolve all issues

Responsibilities For Ecommerce Content Specialist Resume

  • Propose, prepare and monitor merchandising AB tests; analyse test results and present findings to team
  • Become the team expert in Demandware, sharing knowledge and key insights, platform releases and functionality with wider team
  • Drive implementation of new merchandising processes in conjunction with the eCommerce Coordinator
  • Europe MyDiageo Marketing Lead
  • Adobe CQ and Adobe digital marketing cloud/suite
  • Oversee and manage the development of blog posts, web content, and other copy as needed for all ecommerce web properties
  • Collect and catalog all product photography, video assets, whitepapers, user guides and other marketing material critical to the sale and conversion of the product online
  • Maintain, update and utilize database / content management system for all product copy
  • Work cross-functionally with the Web Development Team to update product content across all websites

Responsibilities For Ecommerce Content Producer Resume

  • Document, standardize and streamline the content development process
  • Expand content distribution via WebCollage
  • Partner to set up Ratings and Reviews generation and syndication
  • Maintain product-related databases and applications
  • Proofread and conduct quality-control checks of web content
  • Assist in the maintenance and development of the online procedure guide and knowledge database
  • Multitask and troubleshoot issues quickly

Responsibilities For Ecommerce Content Merchandiser Resume

  • Manage, distribute & communicate content playbooks (copy, images, A+) across Consumer Products Division (CPD) E-Commerce Organization ensuring all retailer/industry requirements are being achieved
  • Support eCommerce campaign operations (set-up, test and activate) including support of seasonal campaigns & optimization of permanent website content to achieve commercial objectives
  • Ensure a consistent, contextual & relevant customer journey across all ecommerce platforms (including responsive site and app)
  • Monitor eCommerce performance to ensure optimal market operations & platform management
  • Oversee digital asset management & complex HTML content to support global & local campaign activities while ensuring B2B & B2C websites are leveraging the most relevant practices, content & features
  • Liaise with all business & IT stakeholders to ensure all digital content is up-to-date, relevant and compliant with global brand, security, content & commercial guidelines

Responsibilities For Engineer Ecommerce, Content Management Resume

  • The ability to work to tight timescales
  • Fluent in English is essential. French and German are considered as an advantage
  • Appeal for multicultural environment. Ability to work with different time zones
  • Action-oriented self-starter with an “ownership” mindset
  • Proficient in Microsoft Excel, Open Office, file formats, HTML and Web functions

Responsibilities For Supervisor of Ecommerce Content Resume

  • Manage a content team of Eastern Mountain Sports and Bob’s Stores copywriters, photographers, and other specialists
  • 3rd Party Ancillary products and partnerships
  • Flight Tracker & Disruption Management
  • Identifies and seizes opportunities for process improvement through super user groups, special projects/initiatives
  • Understand core business metrics and tools
  • Management and full tactical execution of eCommerce product content distribution efforts for Royal Canin and Eukanuba portfolios
  • Secure all aspects of eCommerce assets and product information in a consumer relevant way to drive conversion with our brands
  • Manage eCommerce Content lifecycle and projects in the Product Content Management (i.e. Salsify and Wrike) tools–
  • Super User of Product Content Management tools including full understanding of the data structure, execution of all workflows, approvals, and content completeness and accuracy

Responsibilities For Ecommerce Content Specialst Resume

  • Ad-hoc manual data/content updates
  • Intake new retailer requirements, coordinate development of properties and build into PCM tool
  • Identifies, provides recommendations, and leads efforts to address opportunities in current content management process
  • Support work with agency partners to ensure all projects are captured, measured and reported to ensure completion
  • Participate in regular activity and product related meetings and status updates with agencies and internal teams (Sales Planning, Brand Marketing, Project Management, etc.)
  • Optimize e-trade master plan in collaboration with marketing and commercial team: event & promotional calendar, product exclusivities/pre-launches, gift sets, bundles, special offers, cross-selling mechanisms, in consistence with the categories/brand´s sense of purpose and local e-commerce market´s nuances
  • Leveraging eCommerce analytics insights and data, ensure optimization guidelines are followed & standards met to ensure optimization of conversion goals & objectives
  • Plan & oversee the implementation of eMerchandising activities in collaboration with Performance & cross-functional teams

Responsibilities For Ecommerce Content Assistant Resume

  • Leverage operational insights & global best practices to influence the optimization of campaign customer journeys and path to purchase
  • Strategize the implementation of all recipe content throughout the user journey
  • Account for market's digital content, services & features such that they are configured to be consistent and relevant for a seamless customer experience across all digital touch points
  • Coordinate User Acceptance Testing with IS/IT stakeholders, ensuring business critical systems and processes remain operational and bug free. Ensure prioritization of platform regression, championing needs of markets where necessary
  • Support incident management for any major issue (global/local) affecting conversion rate, new member’s activation or availability of the products or the platforms
  • Create and update all eCommerce process organization and documentation
  • Ensure a best-in-class B2C & B2B customer experience & performance through the assessment and optimization of eCommerce channels (responsive site & app) in the fields of search, eMerchandising, catalog management, personalization, brand content, services & compliancy
  • Create, update, and delete all boutique and trade locations to ensure the most up-to-date information across all locations

Responsibilities For Ecommerce Content Champion Resume

  • Coordinate, implement and optimise all onsite content asset briefs liaising with Graphics Team and to bring in line with Company KPIs and brand campaigns and promotions
  • Prioritization of change requests and development requests
  • Review onsite search behaviour to constantly optimise performance by merchandising the products within the search results to drive conversion
  • Management of 3 contractors dedicated to content updates based off-shore
  • Management of outside agencies (localization, design, development, …)

Responsibilities For Team Sports Hq-ecommerce Content Coordinator Resume

  • Development of new content pages in multiple languages
  • Management of the online product catalog
  • Process design and optimization to increase operations efficiencies
  • Ecommerce platform migration (content migration piece)
  • Consultancy on web content and back office topics for new projects
  • Positive, enthusiastic, able to take initiative with a can-do attitude
  • Manage content vendors to agreed SLA’s (Service Level Agreements)

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