Ecommerce Analyst Resume Sample
Juwan Conn
6712 Reilly Turnpike,
Boston,
MA
+1 (555) 994 8974
Work Experience
Senior Ecommerce Analyst
09/2016
-
PRESENT
Phoenix, AZ
- Assist in the creation and manage sku level sales and inventory plans for each managed category to achieve topline financial targets
- Ensure that online maximizes opportunities by continuously analyzing the business and reacting to trends
- Assist with topline event strategies and use analytical data to provide appropriate recommendations for the business
- Collaborate with peers to share best practices and maximize system knowledge
- Regularly required to stand and/or sit for extended periods of time; walk; use hands to finger, handle or feel; and reach with hands and arms
- Regularly required to use computer to communicate via online channels
- Occasionally lift and/or move items over 50 pounds
Ecommerce Analyst
03/2012
-
03/2016
Los Angeles, CA
- Minimal domestic travel is required – approximately 5%
- Position to be located at Goal Zero in Bluffdale, UT – no relocation available
- Open Office Environment – Primary Work Location
- Evaluate financial and business indicators and translate data into actionable information to drive results; proficient in retail math
- Proficient in Microsoft Excel, and have the aptitude to learn technical applications quickly
- Responsible for the completeness and accuracy of Product Feed and Image Library
- Hands-on Ecommerce analytics/data experience providing solutions in a large global company
Digital Marketing Ecommerce, Analyst
08/2007
-
11/2011
Chicago, IL
- Excel application expertise with the strong ability to analyze/manipulate data, perform trend analyses and create reporting and other analytical and planning templates
- Responsible for and experienced with the strategic use of data and analytics
- Prior experience in eCommerce, Consumer Packaged Goods, Sales, Marketing, Demand Planning, Sales & Operations Planning, Supply Chain, or Information Services
- Strong interpersonal communication and presentation skills and poise are required, as is the ability to manage multiple projects simultaneously
- Working knowledge of HTML, SQL; skilled with MS Word, Outlook, Power Point, and Excel
- Expert with Google Analytics
- Experience with managing multiple online data sources
- Demonstrated ability to conduct data analysis AND use the data to develop strong, persuasive selling stories
Education
University of Great Falls
2002 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Strong written communication skills including excellent spelling
- Prioritization skills: ability to effectively manage huge lists of projects and focus on the most pressing needs
- Proficient computer skills including strong knowledge of spreadsheet and database software
- Strong attention to detail and demonstrates a sense of urgency with an ability to prioritize, plan, organize and multitask
- Excellent data analysis skills and Microsoft Excel ability
- Exceptionally strong quantitative, analytical, and problem-solving skills with a propensity to take things apart and see how they work
- An excellent understanding of data management and manipulation with proven SQL experience
How to write Ecommerce Analyst Resume
Ecommerce Analyst role is responsible for microsoft, excel, analytical, powerpoint, general, basic, interpersonal, software, analysis, database.
To write great resume for ecommerce analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Ecommerce Analyst Resume
The section contact information is important in your ecommerce analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Ecommerce Analyst Resume
The section work experience is an essential part of your ecommerce analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ecommerce analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ecommerce analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Ecommerce Analyst resume experience can include:
- Strong analytical skills in Microsoft Excel, good knowledge of PowerPoint
- Strong quantitative skills - Ability to analyze and synthesize large volumes of data down to key takeaways
- Strong collaboration skills and the ability to drive results
- Adaptability: strong desire and willingness to learn new skills
- Proven experience managing an e-commerce and multi-discipline team
- Superior problem-solving, time management and organizational skills
Education on an Ecommerce Analyst Resume
Make sure to make education a priority on your ecommerce analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ecommerce analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Ecommerce Analyst Resume
When listing skills on your ecommerce analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical ecommerce analyst skills:
- Self-directed and self-motivated with a demonstrated strength in planning, organizing and project management skills to meet deadline
- Demonstrates proficient computer skills, specifically in use of Microsoft Excel
- Experience managing an implementation of Adobe Analytics or relevant experience
- Hands on experience and understanding of all front end development – CSS, HTML, ecommerce platform experience
- Strong self-management with attention to prioritization of projects and meeting deadlines
- Basic skills in Adobe Photoshop
List of Typical Experience For an Ecommerce Analyst Resume
1
Experience For Senior Ecommerce Analyst Resume
- Strong analytical skills; ability to collect data, evaluate trends and make appropriate recommendations to maximize sales
- Analytical skills with keen attention to details
- Understanding of how to drive eCommerce sales through effective direct marketing programs
- Experience driving investment through Performance Marketing (return on investment based approach, managing the complexity of Omni-channel customer journeys
- Experience working in online marketing and/or an e-commerce capacity
- In-depth understanding of how to drive eCommerce sales through effective direct marketing programs
2
Experience For Global Ecommerce Analyst Resume
- Proven results driving growth through Paid and Search Marketing (e.g. SEM, Google AdWords, Google Analytics, etc.)
- Experience working in online marketing and/or an e-commerce capacity
- Generates Omnichannel requirements and assist IT with the validation of new systems and enhancements to existing systems needed to support new offerings
- Experience in lead generation and familiarity with marketing automation integrations
- Digital marketing experience
- Spreadsheet guru: intermediate or advanced Excel knowledge and skill set, comfort with basic computations, Pivot tables and light financial modeling
3
Experience For Digital Marketing Ecommerce, Analyst Resume
- Partner with others to improve the customer experience
- Experience with web analytics tools (such as Adobe Analytics (Omniture), Google Analytics, or Core Metrics) is required
- Experience as an Analyst required with 1-3 years in Ecommerce analytics
- Strong familiarity with search engine algorithms, keyword searches, and SEO software tools
- Basic experience in Photoshop, HTML and CSS
- Front end development experience
4
Experience For Web / Ecommerce Analyst Resume
- Web Analytics knowledge and experience
- Proven ability to use data insights to drive customer centric online solutions
- Keeping up to date with the latest digital ecommerce trends
- Understanding of sales and eCommerce
- Understanding of IT systems used in eCommerce setup
- Understanding of complications related to omni-channel setups
- Working conditions are normal for a flex-office environment
- Support analysis and reporting on testing and targeting efforts underway with third party eMarketing partners
5
Experience For Commercial Ecommerce Analyst Resume
- Develop benchmark criteria for measuring digital metrics through usage of the most actionable KPIs including the gathering of reporting requirements
- Keeps management informed by preparing reports and making presentations related to reporting and data analysis
- Conduct competitive merchandising analysis and identify the top opportunities for driving revenue by having improved content
- Execute A/B testing from planning to analysis
- Identify and troubleshoot tagging issues affecting data accuracy
- Collaborate with Global Analytics Engineering to improve our analytics tagging
6
Experience For IT Sales & Ecommerce Analyst Resume
- Think critically and bring a solutions-oriented approach to problem solving
- Design, build, and automate scalable performance reporting across our eCommerce sites and Digital Marketing Channels
- Generate marketing and customer insights by analyzing the customer journey via our Multi-touch Attribution solution
- Manages the vendor-direct system to ensure inventory, invoicing, and vendor data are functioning properly
- Identifies opportunities for testing, with a focus on improving conversion
- Creates and manages the onsite testing roadmap; oversees the testing process
7
Experience For Digital & Ecommerce Analyst Resume
- VMI Demand Planning and Forecasting
- MyCMC customer portal order routing and monitoring
- ECommerce trading partner onboarding and maintenance
- Analyze and report on the success of every promotion, compiling results and sharing key takeaways
- Analyze data from promotions including traffic, conversions, product take-up and highlight bright and dim spots while identifying growth opportunities
- Lead deployment of cross-functional MAP pricing initiatives, coordinating overall effort
8
Experience For Ecommerce Analyst Omnichannel Resume
- Provide pricing metrics and analytics, related to ecommerce pricing strategy
- Establishes and maintains dashboard and analytic reporting for the eCommerce platform, including reports for management that focus on key insights
- Proficient extracting and standardizing data from a wide variety of platforms
- Manage backend of Shopify ecommerce platform, including updating inventory
- Regional Customer Development & Marketing functions
- Communicates SEO strategy to SEO coordinator, Site Merchandising & Content teams, and Multimedia & Web designers
- Develop and support processes to quickly expand product offering
9
Experience For Digital Analyst / Ecommerce Analyst Resume
- Produce and maintain accurate reports and logs of upcoming and historic site changes
- Basic understanding of backend development
- Own all aspects of ecommerce reporting, analysis and optimisation for specific European markets
- Ad hoc analytics and reporting requests
- Responsible for growing online sales for B2C and SME markets in accordance to target and HQ strategy
10
Experience For Ecommerce Analyst, Inventory Management Resume
- Develop insights and recommendations on site metrics such as traffic and conversion data to Revenue Management, Marketing and HQ Digital Retail teams
- Work closely with Marketing and PR departments for fare promotional support
- Partner with Merchandising team on Pre-season style level plans and review investment quantities
- Ensure consistent tracking, populate analysis and report core website KPI's in various weekly and monthly dashboards
- Assist with all QA effort of all front end (creative) and functional tagging throughout the site
- Prepare critical data for feedback to eCommerce Team, Brand Marketing and Creative teams to drive higher sell-thru on key items and deeper user engagement
- Identify and execute on opportunities to increase reporting efficiency and enhance our business intelligence
List of Typical Skills For an Ecommerce Analyst Resume
1
Skills For Senior Ecommerce Analyst Resume
- Intrinsically motivated with very strong written and verbal communication skills
- Experience in data analysis; strong knowledge of business reporting needs, KPIs and how the system meets those needs incorporating industry best practices
- Microsoft Office Suite - advanced MS Excel and PowerPoint skills
- Microsoft Office (Intermediate to Advanced skills)
- Computer skills – Microsoft Excel, Microsoft Word, Microsoft PowerPoint
- Related experience with 2-3 years of experience with Search Engine Optimization (SEO)
- SEO/SEM/SMO experience, with demonstrated ability to increase rankings
- Additional Language skills (verbal/written) in French/German/Italian
2
Skills For Global Ecommerce Analyst Resume
- Retail Experience, Analytics, Microstrategy experience
- Measures performance and impact of initiatives. Communicates results effectively to the markets
- Experience in tracking/improving consumer marketing programs
- Experience in eCommerce, Marketing, or Merchandising role
- A good understanding of sales, margin, and digital marketing programs and levers
3
Skills For Digital Marketing Ecommerce, Analyst Resume
- Relevant experience in data analysis, reporting, modeling or similar work
- Robust understanding of the retail industry with experience analyzing customer behavior
- Experience working with web retailer on Search Engine Optimization and other digital marketing campaigns (e.g. SEM, CSE)
- Experience working in digital marketing or e-commerce
- Create dashboards, monitoring and reporting processes to identify customer experience issues across the user journey
- Experience working with relational databases and connecting disparate datasets
- Experience in marketing, social media, and/or B2B marketing domain
- Experience of running online stores and handling relationships with offline stores
- Manages data and preprocessing of data which includes performing data validation to ensure data integrity and troubleshoots data anomalies
4
Skills For Web / Ecommerce Analyst Resume
- Multi-task and prioritize among a wide range of responsibilities; working independently and within a team setting with all levels of the business
- Experience defining business tagging requirements for site analytics
- Exhibits strong Ecommerce business acumen when analyzing the business and identifying risks/opportunities
- Experience with working with large data sets
- Skilled in compiling large amounts of data into innovative presentations of information
- Experience with order management/order management systems, fulfillment, supply chain/logistics, shipping or transportation solutions
- Experience with solution design, documentation and training
- Displays strong technical understanding and can pick up new tools quickly
- Experience working in an analytical role
5
Skills For Commercial Ecommerce Analyst Resume
- Experience working with an Ecommerce web site
- Experience working with Agile delivery methods/Scrum
- Experience in driving online sales of manufactured products through ecommerce channel partners
- Experience managing products through online marketplaces
- Experience working with QA/Test Management solutions
- UI/UX experience, including Information Architecture and Creative disciplines
- Experience with A/B testing tools and methodology
- Successful working experience in multinational matrix organization
- Compile data from disparate data sources leveraging both qualitative and quantitative data to build holistic views of customer site experience
6
Skills For IT Sales & Ecommerce Analyst Resume
- One year of project management experience in an ecommerce or marketing environment
- Establishment of effective analytics & insight processes to improve business-wide decision making and deliver measurable results
- Experience in eCommerce, Retail, and Digital Marketing analytics
- Strong ability to understand, interpret and develop spreadsheet data or work with databases
- Proven ability to work with a cross functional team
7
Skills For Digital & Ecommerce Analyst Resume
- Experience with Google Analytics or similar Web Analytics tools
- Experience with web analytics software (preferably Omniture but also Core Metrics or Google Analytics)
- Self-starter who can prioritize and work autonomously
- Web Analytics knowledge and experience using CoreMetrics, SiteCatalyst, WebTrends or other industry standard web analytics tools
- Applies solution-oriented approach and integrates strong and clear data analysis and business rationale into sound decision making and recommendations
- Experience in e-commerce, Merchandising, or related field
8
Skills For Ecommerce Analyst Omnichannel Resume
- Strong emphasis in operating procedures
- Strong understanding of systems, processes and customer service
- Good working knowledge of CRM
- Experience utilizing Excel, R, SAS, SQL or similar large database application
- Assist with analysis and reporting on effectiveness of new site feature launches and weekly/monthly campaign activity
- Adobe Analytics – Adhoc, Analysis Workspace, Report Builder and Reporting & Analytics experience required
- Develop business case analysis to support prioritization of new/existing initiatives
- , with proven record of performance, driving Digital Commerce sales
9
Skills For Digital Analyst / Ecommerce Analyst Resume
- Experience working in Amazon Vendor Central is required
- Experience as a UI/UX reviewer
- Experience in an analytical position within an eCommerce team, preferably within the retail or FMCG sectors
- Experience in an analytical environment
- Experience with site optimization tools (Dynamic Yield, Optimizely, Adobe Target or Maxymiser)
- Assist in execution of product transitions & new product launches minimizing customer impact via effective inventory management
- Experience with e-Commerce marketplace or analytics
- Organize and prioritize daily workload and ability to manage multiple deadlines from multiple people
10
Skills For Ecommerce Analyst, Inventory Management Resume
- Assists in prioritization of identified system needs and enhancements
- Uses clickstream analytics to understand onsite customer behavior and identifies opportunities to improve user experience and website conversion rate
- Provides market, competitive, strategic, and tactical intelligence to drive prioritization of store initiatives
- Identifies opportunities to implement new features, programs and services for online stores to optimize the overall user experience
- Develop and implement innovative and promotional strategies to maximize the customer experience and drive online revenue
- Understanding of analytics tagging & ability to spot and troubleshoot issues
List of Typical Responsibilities For an Ecommerce Analyst Resume
1
Responsibilities For Senior Ecommerce Analyst Resume
- Build and maintain features within A&F’s Websphere Commerce Suite environment Implement rapid changes to meet changing business and marketing requirements
- Thorough knowledge, understanding and experience with data analytics, SQL, web analytics, segmentation, multivariate analysis, Excel, BI software
- Strong understanding of data best practices and knowledge of Data Governance practices and processes
- Experience with eCommerce analytics (business/functional analysis or CRM; SalesForce Administration)
- Consolidate and document feedback from customers (internal and external) for site improvements
- Maintain the Backlog in Jira and offer suggestions on prioritization of stories/requirements
- Seek process improvements to enhance overall customer experience with the site
- Manage Ecommerce Open To Buy, ensuring sales and inventory targets are being met
2
Responsibilities For Global Ecommerce Analyst Resume
- Review slow-sellers and develop action plans including markdown, repositioning on the site, and backhaul
- Apply machine learning and data mining techniques to extract actionable insight from large-scale, high-dimensional data
- Provides regular, ongoing store performance updates for ongoing regional store performance updates
- Manage search efforts including planning, implementation, budget management, performance review, and optimization to increase conversions
- Provides pricing analytics research, ad-hoc analytical support and recommendations based on analytics to drive greater revenue and profitability
3
Responsibilities For Digital Marketing Ecommerce, Analyst Resume
- Develops necessary analytical tools to support business sales and planning activities
- Creates and maintains data files in prescribed formats for loading product data and attributes into various systems
- Assist in clearing of select short lot or heavily-owned Brick and Mortar inventory
- 10%: Maintain relationships and collaborate with IT Business partners and development teams on outstanding issues and enhancements
- Participate in the identification and specification of new online initiatives, site enhancements and Digital Marketing programs
- Responsible for reporting and analysis for of the Portable Security Business
- Prepares execution plan for SEO Coordinator and provides keyword lists to Content Coordinators
- Monitors competitors and adjusts strategies accordingly
4
Responsibilities For Web / Ecommerce Analyst Resume
- Using the Dick’s Sporting Goods Omni Channel Engine, execute daily and weekly updates to product and store eligibility supporting Ship From Store, Buy Online Pick up and Store and Vendor Direct to Consumer programs. Participate in creation of guidelines and business rules with respect to Omni-channel applications and support
- Using the Dick’s Sporting Goods Shipping Application, execute daily and weekly updates and overrides to product shipping attributes to support providing ship options to customer during eCommerce order placement. Participate in creation of guidelines and business rules as it relates to shipping eligibility
- Update and maintenance of departmental SOP’s, FAQ’s, Guides, etc. related to Omni-channel initiative
- Develop models to ensure products are unique and add breadth and depth to the assortment
- Analyze net product costs from various sources to determine the vendor to optimally source from
- Oversee the development of Aramark’s direct sale website so that the user (business and consumer) is able to effortlessly navigate and use website features and functionality to create a seamless user experience
- Lead creation and completion of multivariate and A/B testing documents and post test analysis
- Weekly, monthly reports (excel, BI tools, clickstream analytics)
5
Responsibilities For Commercial Ecommerce Analyst Resume
- Analyzes and reports all key performance indicators for multiple product lines within Republic Services’ eCommerce business
- Develop and maintain daily, weekly, monthly dashboards. Participate in weekly business review meetings. Identify POS trends, Lost Buy Box and Out-of-Stock issues and opportunities for optimizing sales and margin
- Works on a wide range of projects to support sales expansion opportunities and process improvements
- Build Ecommerce Sales plans at the Department level. Front Half, Back Half, and by week
- Oversee proper just-in-time inventory flow
6
Responsibilities For IT Sales & Ecommerce Analyst Resume
- Monitor and identify out of stock issues on core items
- Partner with Allocation and Merchant teams on scarce quantity decisions
- Work with Merchants on web sku selection at time of order
- Work with Merchants on key item quantities, develop and maintain sub-category rules for inbound allocation splits, and ensure proper inventory reserves have been executed
- Recommend skus to be reviewed for reorders
- Manage promotional offer creation process and analysis
- 25%: Provide eCommerce expertise on transactions, technologies and implementations including guidance, direction and support to Global Market Access and commercial sales teams
7
Responsibilities For Digital & Ecommerce Analyst Resume
- 25%:Collaborate with the commercial teams in order to promote, maintain and upload appropriate and timely product content for the eCatalog in webeditor
- 15%: Assists in coordination of daily activities within Customer Service teams in relation to eCommerce solutions and support functionality
- Develop thorough analyses that quantify the results of business strategies and approaches
- Distill complex analyses into presentations and recommendations for non-technical business units
- Set KPIs and measurement framework for new ecommerce functionality and initiatives
- Forecast sales on CX.com and COTS (Corporate Travel Solutions Program), implement appropriate strategies to optimize revenue performance on CX.com
8
Responsibilities For Ecommerce Analyst Omnichannel Resume
- Benchmark results consistently to ensure business targets are achieved
- Identify, analyze and report trends in traffic and customer behavioral data on website
- Conduct competitive analysis and provide useful findings to cross-functional teams
- Generate monthly reports on revenue performance from multiple data sets for executive teams in US & Hong Kong
- Build and maintain the Omni-channel foundation
- Aggregate and analyze the Omni-channel inputs
- Review Department and Class Level Plans to support Division Strategy
9
Responsibilities For Digital Analyst / Ecommerce Analyst Resume
- Campaign Review and UAT: Reviews the set up on all Optimization campaigns to ensure accuracy and best approach. Validate that the campaign set up and execution fulfill the business requirements. Evolve the UAT protocol for pass / fail evaluation
- Campaign Analytics: Maintain and evolve the reoccurring reporting that summarizes the effectiveness and impact of live or completed campaigns. Complete deep-dive post mortem analyses to understand how the campaign impacted other secondary measurements
- Evangelism & Training: Advocate the values of a robust testing program. Train users on how to use the optimization platform
- Participate in the company’s overall strategy to leverage and optimize digital data (customer, website, mobile app, financial, risk, etc.) to drive business results
- Commitment to consistently meeting timelines and operating from a sense of urgency
- Assist in Omni-channel tracking
- Partner with other analysts and business partners to create and present a cross-functional view of the customer
- Collaborate with business stakeholders and IT on development/improvement of Shoe Carnival’s data collection tools, data warehousing, and presentation layers
10
Responsibilities For Ecommerce Analyst, Inventory Management Resume
- Integrate data from different sources and track online performance as it relates to the total multi-channel business
- Write and optimize SQL for data manipulation
- Provide critical analysis and recommendations based on analysis (“data driven insights”)
- Support analysis and creation of a variety of types of reports (executive, sales, consumer insights, customer performance, category insights), doing deep data mining where required
- Work experience in an analytics discipline, preferably in eCommerce or Digital
- Execute standard and customized reports while maintaining consistent, standardized reporting procedures
- Demonstrated ability to tie web data and offline data together effectively. Able to prioritize and establish the analytics strategy for the site to deliver actionable insights
- Passion for the online space with a solid understanding of interactive channels (search, online media, website development, etc.) and direct marketing principles
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