Dispatch Clerk Resume Sample
Bridie Baumbach
478 Rempel Lock,
Los Angeles,
CA
+1 (555) 552 6904
Work Experience
Dispatch Clerk
04/2017
-
PRESENT
Los Angeles, CA
- Trucking-warehouse dispatch experience
- Processing, dispatching, and assisting in the oversight of drivers
- Coordinating the scheduling of deliveries, overseeing loading of trailers
- Accident reporting and documentation
- Use of the TMS to record, store, and report driver trip information related to DOT requirements as well as to track routes and communicate with drivers
- Communicate with customers to relay route and arrival status
- Direct yard drivers regarding door assignments
- Coordinate with warehouse operations including orders in relation to Wave and Spur assignments
Meal Order Dispatch Clerk
07/2012
-
11/2016
Houston, TX
- Monitor reefer units for proper temp setting
- Dispatch equipment lesser as needed for unit breakdowns
- Prepare dispatch report for all activities that occurred over shift
- Ensure employees are in compliance with policies and procedures
- Knowledge of DOT laws and regulations
- Manage a high volume of phone calls in a professional manner
- Skillfully troubleshoot and problem solve in a fast paced environment
- Assist company truck drivers, vendors and contractors in a timely manner
Line Haul Dispatch Clerk
02/2009
-
02/2012
San Francisco, CA
- Accurately assist with extensive data entry to benefit the dispatch team
- Demonstrate efficiency and productivity in all aspects of the office work environment
- Logistics Experience Required
- Dispatching Experience Required
- Administrative Experience Required
- Provide support to Traffic Dispatcher
- Prepare and maintain all required reports of customer delivery activities
- Documents all equipment changes, specifications and Charters for next day’s business
Education
Indiana Wesleyan University - Kokomo Campus
2005 - 2009
School's Degree in Computer
Professional Skills
- Have the ability to multitask in a fast paced environment while maintaining a strong attention to detail and displaying problem solving skills
- Be a people person and possess strong organization skills
- Willing able to learn new skills
- Advanced computer skills including Microsoft Word, Excel, Outlook required
- We are looking for individuals who are reliable, punctual and safety-minded, with a strong work ethic
- Experience working with UNIX based computer systems & databases
- Experience analyzing information
How to write Dispatch Clerk Resume
Dispatch Clerk role is responsible for software, telecom, training, shipping, reporting, automation, computer, health, microsoft, transportation.
To write great resume for dispatch clerk job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Dispatch Clerk Resume
The section contact information is important in your dispatch clerk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Dispatch Clerk Resume
The section work experience is an essential part of your dispatch clerk resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous dispatch clerk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular dispatch clerk position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Dispatch Clerk resume experience can include:
- MS Office and Distribution / shipping software experience
- Have a strong focus quality, safety and take ownership of yourself and work
- Team oriented individual, motivated to achieve complete customer satisfaction by interacting and working together with coworkers and customer associates
- Use scheduling and workforce management software (e.g. Aspect eWorkforce Management´s tracking module and Real Time Adherence Software)
- Be highly organized and willing to learn
- Have working knowledge of the MS Office Suite
Education on a Dispatch Clerk Resume
Make sure to make education a priority on your dispatch clerk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your dispatch clerk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Dispatch Clerk Resume
When listing skills on your dispatch clerk resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical dispatch clerk skills:
- Basic computer knowledge, knowledge of Microsoft Office (specifically Excel) and computer experience
- Develop and maintain excellent customer service to internal and external customers
- Liaising with Team leaders, Feeder drivers and our national delivery Centre network
- Trouble shooting and reporting back to management level
- Works with USPS clerk to coordinate approval and loading of mail to be dispatched
- Assists in the Metering, Bulk mail, or Barcode departments between deliveries and dispatches
List of Typical Skills For a Dispatch Clerk Resume
1
Skills For Feed Mill Dispatch Clerk Resume
- Computer skills to include strong knowledge of MS Office (EXCEL & WORD) as well as 10 key data entry experience
- Excellent documentation skills & attention to detail
- Previous Dispatch and/or Telecom experience
- Experience in regional transportation business
- General office experience required
- Dispatch or Customer Service or equivalent work experience
- Sits, stands, bends, lifts to 50lbs and moves intermittently during working hours
- Clears conveyor systems and palletizes mail according to separation breakouts
- Use your initiative and work in a pressurised/changing environment
2
Skills For Meal Order Dispatch Clerk Resume
- Ensure shipments are accurate and shipped according to schedule
- Inform Account Representatives of potential shipping problems or delays
- Maintain accurate shipping records
- Make decisions regarding trailer movements in docks and yard, order completion, and time-lines
- Complete international and Domestic shipping documents
3
Skills For Salvage Dispatch Clerk Resume
- Assign and release orders to shipping floor
- Able to type 50WPM, advanced computer training and automotive parts knowledge
- Notify drivers of assignments and direct their activities to ensure cargo is picked up and delivered according to time-sensitive schedules
- Utilize dispatching equipment such as telephone, pagers, mobile radio
- Financial and Invoice Tracking
- Set up paperwork for incoming vendors
- Summary of staffing changes
- Highly organized and willing to learn
- Ensures that the mail is reviewed and meets automation compatibility standards for proper dates, weights, permits, correct zip codes, and not stuck together
4
Skills For Line Haul Dispatch Clerk Resume
- Scans barcodes on trays, containers and placards
- Complete paperwork as appropriate for carriers
- Communicate with transportation companies to schedule pick up
- Maintain compliance with environmental and safety regulations and procedures
- Sort orders and tickets from order waves
5
Skills For Dispatch Clerk, rd Shift Resume
- Process all transfer parts
- Create manifests and handles all cancels
- Ensure intercompany mail gets on correct shuttle
- Basic computer knowledge, knowledge of Microsoft Office (specifically Excel) and computer experience, ability to multi task and assign work as needed. Answer over 150 emails per day
- Communicate with warehouse and delivery staff
- Pass out work orders to be done
- Customer pick-ups get handled ASAP
- Set positive attitude by example
- Dispatch drivers for U.S. domestic shipment pick-ups and deliveries
6
Skills For Dispatch Clerk Resume
- Ensure compliance with DOT regulations and established internal policies and guidelines
- Maintain information on shipments under Customs control and ensures paperwork required for the release of the cargo is given to proper station import personnel
- Review and assimilate stored data and enter new data in computer database
- Assist with shrink-wrapping, loading and down-loading freight, verifying the labeling of domestic shipments, and noting the count and condition of cargo received
- Communicate/coordinate between sales and delivery drivers as needed via phone, emails, fax etc. Communicate to sales/drivers quickly, effectively, and efficient
7
Skills For Feed Mill Dispatch Clerk Resume
- Utilize X4,6, B1,13 daily to ensure all ETA are met or notice is given to said sales rep/group of delays. Answer all emails within 1 hour after they are sent
- Communicate/coordinate between sales and delivery drivers as needed via phone, emails, fax etc. Process all orders printed within 1hour after time stamp
- Advance knowledge of MS Office (EXCEL macro development, MS ACCESS)
- Knowledge of U.S. geography
- Deal professionally with customers, drivers, and suppliers
- Remain calm in high stress situations
8
Skills For Meal Order Dispatch Clerk Resume
- Follow departmental and company safety policies and programs
- Basic proficiency in Microsoft Office software applications (MS Word, Excel, etc.)
- Communication with Sales
- Set routes with drivers
- Communicate with sales on delivery and route problems
- Hours and Cost Analysis
- Resource Performance Issues and remediation if necessary
9
Skills For Salvage Dispatch Clerk Resume
- Accurate – Attention to Detail
- Proactive / Uses Initiative
- Support group changes so that we can continue to grow new business opportunities
- Be driven and have the desire to want to grow your career
- Able to interact with and assist drivers from multiple carriers
10
Skills For Line Haul Dispatch Clerk Resume
- Report any safety concerns to onsite customer logistics management or on site Ryder supervisor/manager
- Maintain full compliance with safety, Federal, State, and DOT regulations
- Literate and Numeric
- Handle UPS orders
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