Director Business Solutions Resume Sample

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Adriana Hermann
2811 Spencer Shore,  Dallas, TX
+1 (555) 599 1991

Work Experience


Director Business Solutions
05/2016 - PRESENT
Chicago, IL
  • Responsible to design, Govern, promote and enforce the use of best practice Project -, and change-Management processes across the DBC organization
  • Drive implementation of these best practices within the organization so consistent process adherence is achieved
  • Responsible for Evaluation and active improvement of the quality of project management processes and projects
  • Coordinate and drive activities of the GIT Demand process
  • Create reporting setup and Monitor and report on key DBC x-functional initiatives to Senior Management
  • Develop project management trainings for internal Project Managers
  • Continuously develop and enhance project management methodology to serve the needs of DBC
  • Govern project compliance to DBC and corporate standards and support internal and external project audits
Director, Business Solutions
10/2010 - 02/2016
Los Angeles, CA
  • Responsible to ensure alignment and consistency of all cross-functional activities for all DBC teams
  • Be the E2E process expert for DBC Project & Change management processes and act as a consultant to link, create and enhance existing and new processes across functions, channels and markets
  • Document knowledge and new processes and make it easily available
  • Independent communication with global functions and markets with respect to best practice sharing & consultation, roll-out and implementation planning
  • Maintain expertise of the DBC space by monitoring the industry, networking with partners, and keeping a pulse check of internal adidas initiatives
  • Exposure: Retail Processes, Supply Chain and IT process, Change Management
  • Ultimately responsible for the timely & efficient execution of projects
  • Capture, prioritize and structure the business demands and requirements to create a multi-year strategy and roadmap for your respective IT department. Align delivery milestones for the demand portfolio with business partners, taking into account business priorities, strategy and the respective IT delivery capabilities
Director Business Solutions, IoT
09/2005 - 04/2010
Los Angeles, CA
  • Oversee and resolve any escalations in application operations to ensure that GIT targets and KPIs are achieved. Manage service level adjustments, either up or down, depending on business needs
  • Implement and standardize processes based on the region/country’s requirement
  • Heads of Footwear, Apparel and A&G Sourcing
  • Head of CoE Sourcing
  • SVP GIT CoE Operations
  • Other GIT Leadership
  • Global and Regional IT teams

Education


St. Lawrence University
1999 - 2004
Bachelor's Degree in Engineering

Professional Skills


  • Proven experience in setting up or running a PMO function
  • Strong understanding of apparel / footwear business and operations processes
  • Align and coordinate between multiple parties with differing priorities in order to achieve a satisfactory outcome for all involved
  • Capture, prioritize and structure the business demands and requirements to create a multi-year strategy and roadmap for your respective IT department
  • Accountable for all market demand relating to Marketing & Sales being aligned with Project Delivery and Global IT governance
  • Document market demands, defining a Marketing & Sales strategy for the market and manage demand from concept to implementation and sustain phase
  • Drive customer acquisition and revenue generation by managing and coordinating the BD activities

How to write Director Business Solutions Resume

Director Business Solutions role is responsible for architecture, retail, credit, training, integration, purchasing, wireless, analysis, reporting, manufacturing.
To write great resume for director business solutions job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Director Business Solutions Resume

The section contact information is important in your director business solutions resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Director Business Solutions Resume

The section work experience is an essential part of your director business solutions resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director business solutions responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director business solutions position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Director Business Solutions resume experience can include:

  • Excellent time management skills with ability to plan, organize and prioritize work to deliver exceptional work while hitting deadlines
  • Strong numerical and analytical skills, experience in finance and/or IT
  • Advanced problem analysis and solving skills
  • Project management skills and a systematic and structured approach
  • Understand, consolidate and represent the business interests of the assigned Market acting as an ‘ambassador’ within SSE and Programme Management Office
  • Operate within a matrix model to manage staffing as project needs require

Education on a Director Business Solutions Resume

Make sure to make education a priority on your director business solutions resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director business solutions experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Director Business Solutions Resume

When listing skills on your director business solutions resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical director business solutions skills:

  • Strong interpersonal and communications skills, especially when interacting with different levels of business and international stakeholders
  • Experience as a software developer with at least 5 years of experience managing software development teams
  • Highly collaborative, strong track record leading and executing on cross-functional projects
  • Experience leading people in a matrix model
  • Experience in managing IT environments
  • Experience with the following systems or similar systems

List of Typical Experience For a Director Business Solutions Resume

1

Experience For Director, Business Solutions Resume

  • Substantial experience within the sports and entertainment industry
  • Ability and skill-set to communicate directly with artists and artist management
  • Supporting field delivery of practice management content via joint travel and training of the sales team
  • Working with Russell Investments offices globally to share knowledge and tools and to support local program execution
  • Accountable for all market demand relating to GOPS being aligned with Project Delivery and Global IT governance
2

Experience For Senior Director Business Solutions Resume

  • Support trade shows, marketing collateral and campaigns, and other product promotion events as required
  • Partner with senior management across USCM to identify top business opportunities around our Claims Handling groups
  • Liaise with sales and account management to understand partner/prospect needs/objectives to create new/customized integrated and compelling platforms
  • Participate in planning for current and future releases
  • Collaborate cross-functionally across team boundaries thru the organization, to share common infrastructure and functional capabilities
  • Propose and finalize specific sales measures to drive positive business results
3

Experience For Director Business Solutions, IoT Resume

  • Introduce new market requirements, capabilities, and customer needs into Product Development process
  • Contribute to the strategic development of the portfolio by engaging internal stakeholders, selected customers, partners, and industry thought leaders in the respective region
  • Ideate and determine the appropriate technologies to leverage to apply to our key business opportunities
  • Lead the Business Solutions team and oversee platform development and creation of all sales materials related to Live
  • Lead partnership development process from brainstorm through account management transition, working closely with sales and account management and internal/external stakeholders
4

Experience For Director Business Solutions Expert Resume

  • Work with SVP on path to budget; create, vet and build platforms (custom sales material and P&L) accordingly; establish year-long development and sales strategy calendar of deliverables
  • Proactively identify new assets and build creative turnkey platforms to generate new revenue opportunities, while becoming intimately familiar with designations and promotional rights
  • Develop and maintain deep knowledge of all HBSE properties; eventually becoming everyone’s ‘go-to’ as the in-house ‘expert&#8217
  • Build and manage sales materials ranging from upfronts and evergreens to full decks and compressed 1-pagers
  • Manage available inventory, track sold inventory, deadlines, property assets, designations and promotional rights granted by
  • Collaborate with account management to develop case studies
  • Participate in sales presentations, as needed
5

Experience For Director Business Solutions & Ops Ceemea Resume

  • Develop and provide guidance on Agile development/support processes and metrics
  • Guide technical staff in development projects throughout development life cycle
  • Oversee support and maintenance for all corporate applications (SFDC and all Force Platform applications, Financial/HRIS Systems (Ultipro, Concur, Ariba, TM1, and Dynamics), Sharepoint Online, Nintex Workflow/Forms as well as development and integration platforms (Talend, Mule Soft))
  • Oversee strategy and technical leadership of ITSM platforms for the enterprise, BMC Remedyforce, Client Management, Discovery, Atrium, and other products as necessary
  • Oversee strategy, leadership as well as support and maintenance for Agile, DevOps, and Collaboration platforms (Autorabit, VSTS, Atlassian Confluence, Microsoft Teams, Yammer)
  • Perform performance management, hiring, and staff development and mentoring for corporate development and support teams
  • Train, develop, motivate, and counsel direct reports to improve their performance
6

Experience For Director Business Solutions EM & IT Mena Resume

  • Deliver lead-generation speeches at conferences hosted by Russell Investments, distribution partners, influential industry groups
  • Creating new content (modules, tools, presentations) reflecting forward-thinking on ensemble teams and organizational structure. Assisting program manager with the development and implementation of efficient operational processes
  • Accountable for customer satisfaction of all aspects of the GOPS business
  • Collaborate with GOPS functions to understand their current and future needs. Proactively identify opportunities and market trends to advance today’s IT platforms and evolve based on future strategies
  • Document market demands, defining a GOPS strategy for the market and manage demand from concept to implementation and sustain phase
  • Ensure the successful implementation of the GOPS system roadmap
  • Internal: GOPS, Global IT functions
  • Project closure report
  • 360 team feedback

List of Typical Skills For a Director Business Solutions Resume

1

Skills For Director, Business Solutions Resume

  • Very good understanding of E2E system landscape and business processes
  • Expanding/ Deepening the Business Solution set to new Issuers in market
  • Develops the department’s annual operating expense and capital budgets, monitoring, tracking, and approving expenditures
  • Highly analytical and creative thinker, bias to action, practical, with a passion for business problems and emerging technologies
  • Global IT, market and global (HQ) colleagues, including infrastructure
  • Lead the proof-of-concepts and make a profound contribution to the assessment of business cases regarding addressable markets, GTM, monitization etc.
  • Lead the proof-of-concepts and make a profound contribution to the assessment of business cases regarding addressable markets, GTM, monetization etc.
  • Partner with senior management across USCM to identify top business opportunities around our Call Center, Operations Support, and Claims Handling areas
  • Drives an ownership mindset around those business opportunities with respect to applications of emerging technologies
2

Skills For Senior Director Business Solutions Resume

  • Functional and Technical Expertise
  • Owns system strategy, solution architecture and design, Ensuring governance and quality for all functional and architectural changes and acts as an E2E system responsible towards business partners
  • Takes full responsibility for delivering into the agreed project/portfolio/RFC execution within the boundaries of time, cost & quality and for managing the customers’ expectations and requirements
  • Cultivate strategic partnerships with a wide variety of stakeholders and various parties responsible for establishing processes and delivering IT solutions
  • Effectively assess employees’ capabilities to develop and build upon their strengths and development gaps. Ability to motivate, effectively delegate and coach leaders and team to create a positive and dynamic working atmosphere
  • In order to create the roadmap/project portfolio, lead and facilitate workshops in strategical important areas with both business and IT. Understand and manage demand dependencies within the business community and across Global IT to maximize added value and continuous business process improvement
  • Oversee and resolve any escalations in application operations to ensure that Global IT targets and KPIs are achieved. Manage service level adjustments, either up or down, depending on business needs
  • Build and support Rewards related roadmap in collaboration with overall Hire2Retire strategy and embrace 6-2-1 methodology
3

Skills For Director Business Solutions, IoT Resume

  • IT Project Portfolio reports
  • Project status reports (scope, schedule, budget summaries)
  • Developing and delivering content to assist Advisors in the implementation of our proprietary programs; Provide senior level representation to home office partnerships to secure placement and facilitate execution of those programs in partner systems
  • Understanding strategic analysis of client book information to create appropriate client and program level guidance on firm efficiency, role alignment, profitability and enterprise valuation; Create and maintain appropriate metrics/tracking systems to measure efficacy at the advisor and advisor aggregate (system) level
  • Functioning as one of the primary practice management resources for Russell Investments’ Advisor and Intermediary Solutions clients and being an authority on building efficient, profitable best-in-class wealth management firms; Acting as industry expert in communicating RI comparative advantages in practice management
  • Managing internal relationships and team processes to oversee efficient capacity utilization, work prioritization, role alignment and business value contribution
4

Skills For Director Business Solutions Expert Resume

  • Proven ability to conceptualize and execute on a given strategy
  • Relevant Business Development experience in related industries/Tech-companies
  • Min 5 years functional experiences ideally in apparel/fashion/shoes or FMCG
  • Experience with Data Architecture and data design
  • Able to act as a mentor to junior developers
  • Salesforce.com, BMC RemedyForce, Mulesoft, BMC Discovery, BMC Client Management, Talend Data Integration, Nintex, Sharepoint Online, Office 365, SQL Server, Power BI, IBM TM1, SSIS
  • Experience with BPMS systems
5

Skills For Director Business Solutions & Ops Ceemea Resume

  • Experience in Managed Care, Medicaid and/or Medicare
  • Define problems, to collect data and to establish facts and draw valid conclusions
  • In depth experience with change management
  • Understanding of enterprise and business architecture
  • Deep knowledge of Non Trade Procurement processes. Ideally in a metric, multinational working environment
  • Structured approach to new subject matters, in order to understand the impact and dependencies of requests
  • Prior experience (10 + years) in a Senior Sales or Business Development Executive role with a track record of driving above industry average revenue and margin growth,
6

Skills For Director Business Solutions EM & IT Mena Resume

  • A deep knowledge of how hardware products are created, manufactured, and how the product development process works), is experienced working in the Consumer Electronics industry selling comprehensive technology solutions into related product development, supply chain, and/or manufacturing operations
  • A working knowledge of consumer technology and Industrial products markets(e.g., robotics, wireless products, wearable technologies, gaming consoles and peripherals, audio and video products and accessories, Industrial equipment, home appliances and a broad understanding of related supply chain, product development, and manufacturing operations.)
  • A proven ability to function exceptionally in all phases of the sales process; ability to articulate approach to account sales strategy, planning and execution including employed solution selling methodologies
  • Able to develop and maintain client executive relationships; able to map out complex accounts, define approach/strategy to building relationships up/down/across targeted account organizations
  • Able to develop client centric competitively differentiated value propositions
7

Skills For Director Business Solutions Resume

  • Provide team members/direct reports with clear direction and targets that are aligned with business needs and Global IT objectives
  • Third Party Technology Providers and Innovators
  • Implement and standardize processes based on the region/country’s requirement. Initiate improvements on business processes and applications
  • Internal business customers adidas China
  • Internal staff - direct reports (where applicable)
  • IT vendors, contractors (where applicable)
  • Responsible for expanding the distribution of Visa B2B payment programs, including Business Cards, Corporate and Purchasing Cards, Central Travel Accounts, Virtual Accounts and Visa’s suite of B2B payment platforms and services, with our commercial card issuers in Hong Kong
8

Skills For Director, Business Solutions Resume

  • Facilitate the successful deployment of Visa’s digital payment solutions and B2B platform partnership programs to gain market share and accelerate CIF and PV growth
  • Expanding the distribution of Visa B2B payment programs, including Business Cards, Corporate and Purchasing Cards, Central Travel Accounts, Virtual Accounts and Visa's suite of B2B payment platforms and services, with our commercial card issuers in India
  • Commercialization and distribution of Business Solutions value proposition with issuers across all business segments of SME, Middle Market, Enterprise and/or Government Segments, and upholding our 4-party model principles to drive incremental revenue
  • Facilitating the successful deployment of Visa's digital payment solutions and B2B platform partnership programs to gain market share and accelerate volume growth and program growth
  • Driving new Business Solutions purchase volume and revenue with our commercial issuers in geography or market in collaboration with Client Relationship Management teams and cross-functional teams in Visa
  • Analyze and understand customer’s business strategy, future product plans, expansion activities
  • Identify at an early stage with Product Management and Leadership the value proposition/exchange and monetisation
  • Accountable for customer satisfaction of all aspects of the Group Functions business
  • Collaborate with HR, Finance, Legal functions to understand their current and future needs. Proactively identify opportunities and market trends to advance today’s IT platforms and evolve based on future strategies
9

Skills For Senior Director Business Solutions Resume

  • Develop and maintain strong relationships with internal/external stakeholders and key industry contacts to be top of mind during strategy planning
  • Accountable for all market demand relating to Group Functions being aligned with Project Delivery and Global IT governance
  • Document market demands, defining a Group Functions strategy for the market and manage demand from concept to implementation and sustain phase
  • Establish and maintain IT governance and compliance with Steering Boards and Business Process Owners
  • Accountable for customer satisfaction of all aspects of the Marketing & Sales business
  • Ensure the successful implementation of the Marketing & Sales system roadmap
  • Internal: Marketing & Sales, Global IT functions
  • Build and exploit new and existing leads / channels
  • Manage the Opportunities funnel and periodic reporting of the “Dashboard” to the respective stakeholders across the company
10

Skills For Director Business Solutions, IoT Resume

  • Ensure the successful implementation of the Group Functions system roadmap
  • Engage and lead the team by defining criteria for excellence and driving core competencies. Improve existing employee skills sets and hire talent based on future organizational needs in order to build a strong succession pipeline. Actively mentor and coach team to help support and further their professional growth and development
  • Internal: Group Functions teams, Global IT functions
  • External: vendor relationships for outsourced services
  • Collaborate with Marketing & Sales functions to understand their current and future needs. Proactively identify opportunities and market trends to advance today’s IT platforms and evolve based on future strategies
  • Define and implement global strategies for BD and market development based on the company’s product portfolio and offerings
  • Lead the long-term growth by driving early stage GTM for new Solutions Proof-of-Concepts (PoCs), Pilots, pre-commercial offerings, built on the company’s product portfolio and market-segment targets
  • Capitalize on the Solution to bridge the prospect / lead to a commercial venture with customers
  • Establish customer specific strategic plans that achieve successful product penetration

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