Dir, Product Management Resume Sample

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Christy Hirthe
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Work Experience


Dir Product Management
02/2018 - PRESENT
Houston, TX
  • Experience with proven results launching and managing CRM and MCM products
  • Inspire, manage and develop the product management organization
  • Responsible for analysis and determination of total market potential and establishment of implementation of business strategies to optimize short and long range business performance in terms of profitability, sales and market penetration
  • Responsible for establishing product and market objectives to meet existing and anticipated customer requirements including product definition, cost and availability
  • Collaborate with development engineering organization throughout the execution of product development investments to ensure maximum business return
  • Establish product/market direction and implementation plan, which is communicated to the marketing group, sales organization, channel, and customer
  • Ensure all new product introductions are properly supported with product promotions, sales literature, stocking programs and appropriate training tools
  • Ensure the generation and implementation of annual operating plans and budgeted expenses to support the long term business strategies and monitor performance by product line
Dir, Product Management
01/2013 - 12/2017
Philadelphia, PA
  • Generate and maintain on-going sales forecasts by product line and projected commercial expenses to enable the continuous maintenance of manufacturing build plans
  • Engage with customers, sales teams, and channel partners to shape a detailed view of customer’s current and future needs, and collaborate with technical leaders to define next generation solutions
  • Establishes the team/group’s culture, and oversees the team/group’s performance and morale
  • Define and manage Summit’s overall pricing and margins
  • Product management experience with a track record of developing new and/or growing existing businesses, preferably SaaS, PaaS and with a focus on Enterprise IT and UCaaS applications
  • In a leadership role with/or without direct reports
  • Working experience of developing and executing business plans in complex matrix organization including obtaining executive approval
  • Demonstrated results of business leadership in fast moving, highly ambiguous situations
Senior Dir Product Management, Redbox
06/2006 - 10/2012
Boston, MA
  • Experience with Contact Center applications desired
  • Experience building effective geographically dispersed teams
  • Demonstrated results working across the entire product lifecycle
  • Demonstrated results driving adoption of new products in new markets
  • Deep experience with Unified Communications applications such as PBX, messaging, conferencing, video, collaboration enabling a mobile workstyle is highly desired
  • Experience with Enterprise IT application and network management, security software and similar desired
  • Experience developing applications using container technology desired
  • Experience developing SDKs and APIs for external use desired
  • Telephony/PBX experience desired

Education


Northeastern University
2002 - 2006
Bachelor's Degree in Technical Subject

Professional Skills


  • Strong business acumen, including managing budgets, establishing pricing and commercial negotiation skills
  • Strong relationship building, influencing, communication and facilitation skills during times of uncertainty
  • Experience and understanding of software product experience (agile/scrum experience beneficial)
  • Proven interpersonal aptitude, teamwork, and people management skills
  • Demonstrate deep analytical skills and have the ability to visualize, articulate and solve issues
  • Strong project management skills to maintain order and ensure deadlines are met
  • Proven ability to prioritize, coupled with strong attention to detail, accuracy, and high level of personal accountability

How to write Dir, Product Management Resume

Dir, Product Management role is responsible for software, training, negotiation, analytical, scheduling, design, retail, finance, security, telecommunications.
To write great resume for dir, product management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Dir, Product Management Resume

The section contact information is important in your dir, product management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Dir, Product Management Resume

The section work experience is an essential part of your dir, product management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous dir, product management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular dir, product management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Dir, Product Management resume experience can include:

  • Strong relationship, negotiation and influencing skills
  • Excellent interpersonal skills and ability to explain software to non-technical users
  • Identify, capture and validate customer requirements for the experience offering
  • Experience managing teams and priorities across multiple stakeholders
  • Demonstrated experience in transforming business requirements into a successful product strategy
  • Excellent business acumen with the proven ability to both think strategically and translate this to tactical action plans that drive the business

Education on a Dir, Product Management Resume

Make sure to make education a priority on your dir, product management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your dir, product management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Dir, Product Management Resume

When listing skills on your dir, product management resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical dir, product management skills:

  • Experience with managing multi-million dollar product revenue/expense effectively
  • Skilled in Presenting: can effectively communicate in large or small group settings
  • Solid business acumen with strong data analysis experience
  • Strong ability and experience in hiring, building and growing teams
  • Conceptual and strategic thinking/planning skills
  • Can effectively interface at many levels, including top executives

List of Typical Experience For a Dir, Product Management Resume

1

Experience For Dir Product Management Resume

  • Demonstrated experience leading a region with P&L responsibility
  • Demonstrated experience in developing strategies and objectives related to property product development
  • Prioritize opportunities to achieve product goals while balancing tradeoffs across features, resources and timing
  • Experience diving into new feature areas or technical systems and understanding how they work quickly
  • Solid understanding of regulatory environment surrounding personal lines product development
  • Demonstrated success in influencing senior leaders across a complex matrix internal environment as well as with third parties
  • Understand consumer needs and stakeholder priorities to define Product vision and objectives
  • Robotic process automation experience required
2

Experience For Senior Dir, Product Management Resume

  • Lead across the organization to enhance advisor and client experience. Resolve complex advisor/client issues
  • Are obsessive about customer experience
  • Experience of leading direct teams as well as in a matrixed organization structure
  • Product Management experience
  • Experience in Financial Services industry, preferably in areas of analytics and product management
  • People leadership experience
  • Experience in development/PLM or equivalent technical role
3

Experience For Senior Dir Product Management, Redbox Resume

  • Owning multiple feature areas. Documenting and clearly communicating product decisions that happen within that are to the immediate team and stakeholders
  • Leading a team of product managers
  • Building a world-class cloud platform service with millions of monthly active endpoints
  • Delivering a robust, secure, on-premise solution to secure enterprise
  • Distilling complex technical issue to their essential elements and communicate those elements as necessary to non-technical audiences
  • Technical background in networking, including WLAN
  • Support the Moody’s Analytics sales team - Participating in sales/presales work around IFRS17 when needed
  • Manage and maintain the communications of this offering internally to groups at Moody’s Analytics
  • Identify requirements of InterAction, including related modules
4

Experience For Senior Dir-product Management Resume

  • Work with Product Marketing and Sales teams to articulate value proposition, and to develop and implement go-to-market plans
  • Multi-Channel Marketing: Develop CRM and other relevant programs for consumer audience
  • Engage with Global and Regional Marketing, Sales and Operations in a matrix environment
  • Deep knowledge and understanding of technologies and new technologies
  • Monitor and optimize business growth according to indicators such as ROI, revenue, and customer value proposition
  • Be the technical liaison between engineering (what can be implemented) and the customer (what the business needs to succeed)
  • Collaboratively create product introduction and marketing plans
  • Create and drive sales training content
5

Experience For Dir., Product Management Resume

  • Leading a team
  • Develop connected sales and marketing activities with strategic alliance partners
  • Practical understanding of reinsurers, agent and broker needs
  • Open and engaging collaboration style. High level of energy and initiative. Encourages feedback
  • Fund Transfer Pricing
6

Experience For Dir-product Management Ops Resume

  • Work with customers and partners to understand both product and service requirements and translate those clearly for the rest of the company
  • Strong business analytical skills and the ability to develop business cases, assess and understand results, identify issues and solutions, and present these clearly
  • Experience in developing messaging and delivering the message effectively to the market via sales tools, collateral, promotions, web content, and other materials
  • Compelling presenter with the ability to effectively communicate to large and small audiences including experience with trade-show, analyst, and customer presentations
  • Able to travel 30-40% with occasional international travel
  • Lead a team of PM’s to deliver against explicit HLS segment targets with current / transitional portfolio
7

Experience For Senior Dir Product Management Resume

  • Accountable for providing thought leadership in HERE’s Cities/smart transportation/C-ITS product portfolio, driving its evolution to secure future business
  • Lead the definition and development of Moody’s Analytics overall IFRS 17 strategy and solutions
  • Define segment –specific value propositions that beat the competition
  • Drive the vision and strategy for the development and delivery of InterAction
  • Communicate, influence and work with executives (within LexisNexis, with partners and with clients) and to explain and evangelize the strategy of InterAction advancement and migration to the cloud
  • Help set strategy for technology and implementation partnerships
  • Success in agile software development environment
8

Experience For Dir, Product Management Resume

  • Manage the full product lifecycle process
  • Market Development: Educate and activate consumers to transform dialogue with HCPs
  • Consumer Promotion: Gain customer insights and strategy, develop concept and message platforms, identify key metrics
  • Cloud Native Product Portfolio Leadership and Talent Recruitment
  • Represent Virtustream with Media and Analyst
9

Experience For Dir Product Management Resume

  • Drive through analytics, understand market dynamics, competitive dynamics, and customer requirements
  • Lead cross functional complex strategic initiatives
  • Ensure alignment with Virtustream Product Management & Strategy team
  • Leads a team of Product Managers to drive the development of product definition and solution plans to optimize the company’s products and solutions portfolio
  • Applies broad knowledge of company’s product/service capabilities and competitive environment to identify new growth areas, new technology and emerging product/solution opportunities
10

Experience For Senior Dir, Product Management Resume

  • Collaborates with Global Markets and Application Development to create products and validate early product definitions
  • Develops the 5-year product line strategy and establishes the 1 year operating plans for the respective product line
  • Understands and continually improves customer satisfaction for respective product line and products. Develops a set of actions to improve product loyalty and drive changes into product operations
  • Product management, strategy & product development
  • Provide strategic thought leadership on pricing for advisory programs, including identification of company/advisor/client needs, industry and competitive trends, development of recommendations and solutions, oversight of compliance, marketing & communication strategies associated with change, etc
  • Manage the WMS budget for technology break-fixes and work to identify and solve potential challenges and opportunities
  • Oversee or lead across the Wealth Management organization at senior levels to implement products or product enhancements and resolve complex advisor/client issues

List of Typical Skills For a Dir, Product Management Resume

1

Skills For Dir Product Management Resume

  • Excellent written and oral communications skills with the ability to communicate to all levels of an organization with both business and technical audiences
  • Strong and extensive experience managing in a complex environment while maintaining structure
  • Quantitative and business analysis skills
  • Experience developing, marketing, and/or selling complex products and solutions to governments, especially transportation/ITS markets
  • Experience in building, leading and mentoring a product management team
  • Leadership experience in working cross functionally across a company to bring teams together and achieve on-time results while managing project costs
  • Demonstrated track record of setting goals, and delivering results
  • Experience managing a software product serving a global customer base
2

Skills For Senior Dir, Product Management Resume

  • Product Management experience, including direct involvement with IT outsourcing and/or Service Provider Managed Network Services
  • Technical background in data science, software development or engineering, with an ability to demonstrate understanding of technical topics
  • Demonstrated capability in learning and communicating new technologies and solutions
  • Experience working on projects/programs implementing software and process solutions in a high performance scrum development environment
  • Experience working in a B2B industrial equipment company
  • Experience in software engineering, preferably with Java and application servers
  • Experience with financial reporting and analysis
3

Skills For Senior Dir Product Management, Redbox Resume

  • Excellent relationship management, creating productive relationships with stakeholders outside of product team
  • Experience and/or desire to work in a fast moving environment
  • Experience in exchange operations and software product vendors
  • Related professional experience
  • Experience in product management or product marketing or development
  • Solid communicator, a great listener valuing input from all stakeholders
  • Identify and prioritize product gaps to build a best in class software solution
  • Deep and broad understanding and experience in all aspects of product management
  • Proven track record of balancing multiple projects in a dynamic environment
4

Skills For Senior Dir-product Management Resume

  • Extensive and proven track record in successfully leading a business
  • Technical Experience with: Broadband Data and Voice Products, WiFi Gateways, WiFi Technology, and the Internet of Things (IOT)
  • Experience in location based services/geospatial industries
  • Strategic thinker. Demonstrated ability to anticipate future trends. Anticipates strategic opportunities and takes advantage of them
  • Proven ability to identify and deliver innovative solutions. Initiates change
  • Demonstrated quantitative and qualitative analysis ability, financial acumen
  • Product management or sales experience
  • Strong initiative with the ability to work independently and also influence others
5

Skills For Dir., Product Management Resume

  • In-depth knowledge with experience of software product development and evaluation processes
  • Fifteen years of leadership experience
  • Customer and stakeholder connections to validate hypotheses
  • Experience to lead a team of senior members
  • Experience in software product management and product lifecycle management
  • Authoring and maintaining product requirement documents that provide a defined engineering development target based on market requirements
  • Developing and model market-appropriate pricing models in conjunction with product marketing
  • Pricing (ensuring end to end alignment from DOL strategy to special pricing engagement)
6

Skills For Dir-product Management Ops Resume

  • Leading design through requirements and helping craft great products
  • Defining and tracking product metrics
  • Understanding of the ticketing industry and technologies used in this domain
  • Defining the strategy and roadmaps for Rambus payment and ticketing products
  • Understanding of the payment industry and technologies used in this domain
  • Understanding of the retail market
  • Broad range of technical understanding including data networking, security infrastructure, cloud architecture and client / server solutions
  • Demand Planning (driving the forecast for the platform relating to Cloud Native Development)
7

Skills For Senior Dir Product Management Resume

  • Guide team members in their relationship development, providing necessary coaching and development opportunities
  • In network systems and ideally Enterprise & Service Provider Wi-Fi marketing; 7+ years leading a team
  • Excited by the impact of what she/he is creating, and is willing to be hands-on to help make it happen
  • Product Line Management (driving roadmap strategies and ensuring in region LOB execution)
  • Work on issues that impact design/selling success or address future concepts, products or technologies
  • Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results
  • Advanced analytics capabilities to drive informed decision making
  • Business modeling to help vet ideas and rationalize efforts
  • Shoulder to shoulder interactions with Engineering leads and Engineers
8

Skills For Dir, Product Management Resume

  • Be willing to challenge the status quo, able to paint a vision for what ‘could be’ and think creatively about solutions
  • Track record demonstrating leadership and execution to product delivery plans
  • Knowledge of sub-sea network market dynamics including cable consortiums
  • Interested in empowering customers with knowledge and tools to succeed
  • Nice to have: knowledge of Ad Tech including real-time ad exchanges, SSP, DMP, DSP, Ad Server
  • Nice to have: knowledge of Marketing Technology
  • Combine technical knowledge, business expertise and creativity to deliver amazing value across the entire customer journey
9

Skills For Dir Product Management Resume

  • Collaborate with the sales and go-to-market teams to drive the customer engagement, including early adopter and advisory board feeback programs
  • Knowledge of payments/ACI customers
  • Monitor the marketplace/identify business opportunities and trends
  • Has broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles to achieve goals in creative and effective ways
  • Has solid experiences in team management, scheduling and personnel growth. This includes appropriate skills for motivation, realization of training and coaching, and employee engagement activities
10

Skills For Senior Dir, Product Management Resume

  • Present programs internally and externally
  • Develop and present many varied and unique ideas
  • Understand and react to the politics inherent in organization structures
  • Business Awareness: understands current and possible future business trends and information
  • Develops plans that have impact across the organization and are based on what is likely to happen
  • Challenges and inspires large groups of people to deliver positive change in performance
  • Demonstrate an effective understanding of financial metrics and tools that gauge the cost effectiveness of the team and focus the team’s energy to drive value in the appropriate areas across the business
  • Achieved success developing and scaling a software platform to support high demand, high availability, highly complex and massive scalability; a system thinker

List of Typical Responsibilities For a Dir, Product Management Resume

1

Responsibilities For Dir Product Management Resume

  • Oversee the maintenance of a healthy compliance environment including the management of account agreements, disclosures, supervision logs, policies and procedure updates
  • Provide effective leadership to direct reports incorporating performance management practices through individual performance plans, periodic reviews and feedback sessions, coaching, and development
  • Lead and manage a team of product managers responsible for
  • Be an authoritative voice on security, large enterprise needs and modern software practices
  • Extend Ruckus AP/RF leadership via new platforms, software capabilities, and solutions
  • AP portfolio and lifecycle management
  • Drive business and product requirements
  • Use all tools available to drive AP revenue, market share, and thought leadership
2

Responsibilities For Senior Dir, Product Management Resume

  • Present and evangelize value propositions and differentiators to customers, media, and analysts
  • Speak at industry and corporate events, seminars and conferences
  • In product management, ideally in both Enterprise and Service Provider segments
  • Develop KPIs and drive results for business areas of responsibility
  • Define and actively manage a capabilities and enhancement roadmap
3

Responsibilities For Senior Dir Product Management, Redbox Resume

  • Identify opportunities to eliminate friction and solve customer problems
  • Develop strategic plan for IoT business
  • Manage P&L for IoT business
  • Drive development and business development initiatives
  • Use all tools available to drive IoT revenue and thought leadership
4

Responsibilities For Senior Dir-product Management Resume

  • Present and evangelize value propositions and differentiators to customers, media, analysts, and
  • Own the product roadmap and help lead the product evolution to integrate more data, data science and automation, expand workflows to more complex situations, leverage strategic partnerships, and introduce new industry leading capabilities
  • Be hands-on in leading process development, getting involved with the details to consistently deliver the most optimal solutions, and uncover any remaining gaps through collaboration with Development and Design teams
  • Scale the overall product development and go-to-market processes and capabilities
  • Lead the conversation with stakeholders in trade-offs when facing multiple options, and enable these stakeholders to also be successful with the selected path forward
  • Take positions on important issues related to the product and our industry
  • Be the evangelist for your product, driving awareness of how the product solves problems and empowers our customers, to both the internal organization as well as externally at market events (conferences, webinars, publications)
  • Monitor the performance/adoption level of your product, developing recommendations that would drive appropriate traction and usage among the base
  • Create monthly product reports, compiling updates/data from all key sources
5

Responsibilities For Dir., Product Management Resume

  • Contribute to business development and partnerships within the industry ecosystem
  • Tie in user journey mapping, research & analytics for key customer groups to ensure the Product(s) are meeting defined objectives. Maintain a strong understanding of consumer, market, and competitive trends and activities so that future technologies can be leveraged
  • Ensure that all development for the Product(s) this individual manages are connected to clearly defined business outcomes
  • Work alongside Operations and Technology stakeholders on execution and optimization. Drive acceptance testing and guide QA with logical, meaningful, and testable acceptance criteria
  • Collaborate with Marketing on Product positioning, announcements, customer adoption initiatives, launch activities and broader customer engagement
  • Continuously evaluate progress and communicate successes and learnings. Take ownership for outcomes and ensure there is financial P&L transparency and accountability
  • Communicate progress, recommendations and obstacles to key stakeholders
  • Translate and articulate business needs into software requirements/User Stories
6

Responsibilities For Dir-product Management Ops Resume

  • Multi-task and work in a dynamic and flexible environment
  • Defines vision, goals, supporting business metrics success indicators, and the strategic roadmap for new offerings or existing systems, identifying key features that drive customer value, and driving the prioritization and execution of engineering efforts. Ensures cross functional teams understand the business objectives
  • Assume new responsibilities in areas concentrating on customer experience in fraud and loss management
  • Jointly finding solutions when problems arise to mitigate new elements evolving in the detection and automation
  • Partner in the development process. Working closely with architects/ engineers on the design of systems that support new automation product features
  • Establishes the team/groups culture, and oversees the team/groups performance and morale
7

Responsibilities For Senior Dir Product Management Resume

  • Finds opportunities for collaboration, across groups in the division, ensures that cross-team commitments are set, and achieves scale in his or her work efforts by enabling the work of others. Ensures that the right people with the right knowledge and expertise are involved in decisions
  • Defining product requirements and working with design, engineering & stakeholders to create solutions that allow to automate existing process and leads to a positive ROI
  • Work with all the stakeholders to document existing processes on all projects identified for automation
  • Act as a champion to drive automation processes for our BSA/AML, Fraud and Customer Care teams
  • Providing Program and Project oversight including grooming and prioritizing agile sprint stories as well as reporting status to the VP of Product on an ongoing basis
8

Responsibilities For Dir, Product Management Resume

  • Manage the P&L for central region as well as the property product lines
  • Understand and communicate market trends and competitor actions which impact overall profitability and market performance
  • Communicate in a highly professional manner, develop sound, defensible recommendations that are supported by data with executive presence
  • Lead a team responsible for the completion of the design, build, and launch of new cash products, including collaborating on the client and advisor experience components as well as servicing and other BAU processes
  • Collaborate with other team members on recommendations for and/or enhancements to existing products related to features, service, sales, marketing, processes, polices, forms and procedures based on research and analytics to identify client/advisor needs, marketplace opportunities and competitive gaps
  • Experience working cross functionally with marketing, sales teams, compliance, service and operations, and legal
  • Experience and track record in multiple product development cycles or multi-year growth of products
  • Proven ability to synthesize complex information, and then design strategies, solutions, workflows and procedures which can then be adopted by stakeholders
9

Responsibilities For Dir Product Management Resume

  • Experience in telecommunications or technology product development or product management
  • Experience as a director or in a similar leadership role
  • Experience in PON product development or PON product management
  • Knowledge of marketing competencies
  • Inspirational leadership capabilities and extremely results-driven, providing a clear sense of direction to teams
  • Lead large scale projects and drive results through these projects
  • Act as product subject matter expert on cross-organizational projects
  • Review and communicate business and sales metrics and collaborate with other team members to make recommendations to increase deposit product balances
10

Responsibilities For Senior Dir, Product Management Resume

  • Collaborate with key partners across the organization to ensure that the Cash products’ value proposition is represented within the organization and advisor channels (i.e. sales teams, marketing, training, field reporting, financial planning, etc.)
  • Lead product manager in creation and maintenance of a product reference guide that includes all relevant product documentation, product rules, disclosures, account agreements, marketing materials and client letters
  • Ensure compliance with product terms and conditions and other regulatory/compliance rules
  • Recommend, update, and oversee policies and procedures that ensure prudent risk management within the product line
  • Keep up to date on competitive environment for Cash products and use competitive environment as basis for product management recommendations
  • Provide effective leadership to direct reports incorporating performance management practices through individual performance plans, periodic reviews and feedback, coaching and development sessions
  • Financial Services product management experience; Cash, Deposit Product or Bank Operations subject matter expertise

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