Dining Room Manager Resume Sample

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Stewart Gaylord
79569 Torp Lake,  Phoenix,  AZ
+1 (555) 769 0241

Work Experience


Dining Room Manager
12/2017 - PRESENT
Philadelphia, PA
  • Creates and implements all policies & procedures for the club’s F&B service operations
  • Assists with the development, training and inspiration of outlets staff for promotion
  • Oversee and manage all FOH areas of the restaurant
  • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
  • Interview, select, train, supervise, counsel and discipline In-room Dining staff for the efficient operation of the outlet
  • Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes scheduling and directing team members in their work assignments
  • Interact positively with customers promoting hotel facilities and services, resolving problems to the satisfaction of involved parties
  • To manage implementation of revised or new Sheraton standards in product
In-room Dining Manager
05/2013 - 11/2017
Houston, TX
  • To actively contribute to the creation of venues bringing people together, generating connections that seal deals and embody truly interactive areas through branded F&B experiences
  • Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency
  • To personally ensure consistency in time delivery and presentation of IRD (In-room Dining) orders is guaranteed at all times
  • To personally oversee quality of MEP (Mise-en-place) for both Operating Equipment and Operating Supplies as well as food/beverage products
  • To personally inspect quality and timely delivery of all VIP amenities and coordinate team for spot checks on regular guests
  • To ensure the profitability of Minibar operations, striving toward reduction of losses and showcasing no differences in balance vs physical inventories
  • Personally oversee month-end/periodical inventory procedures along with line staff and Ass. Managers
In Room Dining Assistant Manager
12/2006 - 04/2013
San Francisco, CA
  • Maintain profitability of In-room Dining Department to support overall hotel operation by
  • Control of payroll and equipment costs (minimizing loss and misuse)
  • Ensuring par stock levels are maintained, calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead
  • Evaluating cost effectiveness of all aspects of operation and developing and implementing cost saving and profit enhancing measures
  • Utilize prescribed cash handling procedures to accurately charge customers, create forecast and reports and write correspondence
  • To set yearly SMART objectives and goals for direct reports with approval from Food and Beverage Manager
  • To conduct quarterly appraisals with direct reports
  • To conduct performance or disciplinary related reviews with direct reports as necessary on a timely basis
  • To prepare and regularly update Job Descriptions for direct reports

Education


The Ohio State University
2002 - 2006
Bachelor's Degree in Restaurant Management

Professional Skills


  • Demonstrate effective problem solving skills and analysis of issues and trends, in order to develop and apply appropriate strategies
  • High-energy, outgoing personality with strong professional interpersonal communication skills
  • Strong managerial skills and ability to work in a multicultural environment
  • Excellent communication skills ​and great leadership abilities
  • Proven record of building strong relationships with team members, patrons and managers
  • Possess superior analytical skills
  • Previous experience in managing In Room Dining Operations of the highest quality

How to write Dining Room Manager Resume

Dining Room Manager role is responsible for leadership, computer, microsoft, software, security, retail, credit, training, recruiting, purchasing.
To write great resume for dining room manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Dining Room Manager Resume

The section contact information is important in your dining room manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Dining Room Manager Resume

The section work experience is an essential part of your dining room manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous dining room manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular dining room manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Dining Room Manager resume experience can include:

  • Supervises the overall efficiency of dining room operations/experience through effective
  • Proficient computer skills and knowledge of MS Office products, email, and the Internet
  • Supervisory, leadership, management and coaching experience
  • Implement and maintain effective two-way communication systems which reach all employees
  • Possesses leadership ability and willingness to encourage growth and skill development of team members
  • Maintains excellent relationships with the client

Education on a Dining Room Manager Resume

Make sure to make education a priority on your dining room manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your dining room manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Dining Room Manager Resume

When listing skills on your dining room manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical dining room manager skills:

  • Financial, budgetary, and accounting skills
  • Ensure all staff is properly trained, and certified if applicable, and have the tools and equipment needed to effectively carry out their job functions
  • Strong experience in computer programs such as: Adobe Creative Suite 4 (or higher); Excel, Word, Publisher, and Power Point
  • Computer skills with knowledge of MS Office products are required
  • Experience and/or training in safe food handling techniques, CDM and food service principles required
  • Maintain high visibility during service hours and occupancy in order to ensure smooth running of operations and to promote good public relations

List of Typical Experience For a Dining Room Manager Resume

1

Experience For In-room Dining Manager Resume

  • Maintains constant contact with kitchen staff during events to ensure complete effective communication between food production and food service
  • Maintains excellent relationships with employees, guests and client, as well as, other departments within the operation
  • Maintain strong internal control environment and compliance to Hilton and Hotel’s policies and procedures
  • Actively participate in the recruiting and hiring of event staff members, as well as, employee retention programs
  • Assist in managing the Aramark Food Waste program and Aramark Alcohol Service Policy
  • Establish, monitor, and maintain dining room operation guidelines
  • Monitor student satisfaction and recommend improvement techniques to dining room staff
2

Experience For In Room Dining Manager Resume

  • Assist in maintaining daily inventory
  • Achieve restaurant operational objectives by contributing information and provide recommendations to strategic plans and reviews
  • Prepare and complete action plans while implementing production, productivity, quality, and customer-service standards
  • Circulates throughout the dining room facilities and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
  • Supervises, schedules, evaluates, trains, hires, disciplines and develops all dining staff, cafe staff, and supervisors
  • Ensures all aspects of Dining Room service meet company standards, goals and measurements
  • Ensure staff members adhere to uniform and grooming standards of NYIT and de Seversky mansion
3

Experience For In Room Dining Assistant Manager Resume

  • Manage monthly and annual operational and bar inventory and maintain records in shared file for tracking purposes
  • To create an environment in which direct reports can take responsibility and authority for their work and development
  • To provide a bullet point fiscal month summary of Actual results to Budget & Forecast for General Manager and Food and Beverage Manager’s perusal
  • To produce a monthly Manpower forecast
  • To provide other written reports as requested
  • To maintain a 24-hour response time to enquiries and correspondence and maintain system for active follow-up
  • Display proactive work habits - utilize guest-lists from dining, conferencing and meetings throughout the building to plan for peak volume. Look ahead and anticipate for next day’s volume of service
  • Guide team through best in class portfolio of services; breakfast, lunch, cocktails, dinner, executive level meetings
  • Prepare all required paperwork, forms, reports and schedules in an organized and timely manner. To include weekly revenue and cost reports broken down by meal period
4

Experience For Dining Room Care Manager Resume

  • Ensure all equipment is clean and in excellent working condition through personal inspection, follow the restaurant's preventative maintenance program
  • Articulate and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
  • Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies and practices
  • Train Colleaguessupervisors in the absence of the trainer
  • Schedules guests’ reservations and arrange for private functions
  • Ensure all room service meals are delivered to residents’ apartments and picked up after meals
  • Train Colleagues and Supervisors in the absence of the trainer
5

Experience For Assistant Dining Room Manager Resume

  • Identify trends, determine system improvements & implement change
  • Interview, select, train, supervise, counsel and discipline B&F talents for the efficient operation of the outlet
  • Organize and conduct departmental meetings and communicating pertinent information to the talents as well as conducting monthly training sessions in order to maximize talent satisfaction, productivity, guest satisfaction and consequently profitability
  • Control the appropriate and safe usage of food and beverage items and service equipment
  • Forecast covers and revenues while controlling payroll and other relevant costs to minimize loss and misuse in order to achieve and exceed the outlet budgeted profitability
  • Ensure that the physical facilities and equipment are well kept and that all health and safety regulations are adhered to
  • Manage and control stock ensuring par levels are maintained to constantly inspect the service areas and supervise the restaurant order preparation to ensure the food quality and service delivery are according to standards
  • In addition, ensure that all colleagues and leaders receive the necessary training on the standards
  • To be aware of all hotel service and promotions in order to assist any guest
6

Experience For In-room Dining Assistant Manager Resume

  • Keep an up-to-date knowledge of the menu, beverage list and wine list
  • Review all group resumes and BEO in order to ensure the successful completion of all IRD. Responsibilities as outlined in the resumes or BEO
  • Ensure that standards are maintained and all documentation pertaining to the standards are utilized (i.e. F&B basics, process briefs, jtc’s, etc) each shift
  • Ensure the proper organization of all service equipment
  • Ensure proper mis en place and station set up to ensure a smooth operation
7

Experience For Dining Room Operations Manager Resume

  • Coordinate Floor checks and guest room pickups
  • Together with the Manager, is responsible for progressive corrective action for colleagues when performance issues occur
  • Handle guest requests and complaints
  • College or University diploma in the hospitality field is an asset
  • Calculate/analyze data
  • Focus on quality and revenue as the primary path to profits
8

Experience For Manager, Executive Dining Room Resume

  • Articulate ideas and concepts easily and express point of view with confidence
  • Knowledge in Fairmont Hotels Adaco, Attendance Enterprise, Restaurant Manager, Property Manager, NetVu Point an asset
  • Own and resolve resident and guest inquiries to their satisfaction and consistent with Fox Hill’s 5-Star service plan
  • Report directly to the Food and Beverage Manager
  • Ensure that the highest standards of food and beverage service are maintained
9

Experience For In Room Dining / Deli Manager Resume

  • Own guest concerns and react quickly and professionally
  • Ensures that the dining room facilities are kept clean, well-stocked and organized. Checks the maintenance of all equipment in the restaurant and schedules needed maintenance and repair
  • Greets guests at tables to ensure complete customer satisfaction attention to guest needs
  • Satisfies residents with dining services including, but not limited to, the quality of food served, quality of service, and overall sanitation of the Dining Room and Kitchen
  • Create innovative programs and promotions to market special in-room menu items and increase sales. Assist in the development and implementation of new room service menus and/or menu changes, and participate in and maintain system-wide food and beverage in-room dining programs
  • Achieve budgeted revenues, control expenses and labor costs, and maximize profitability with the room service department. Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage department
  • Supervise and manage all service areas within the de Seversky Mansion set forth by the Director of Dining Services (DDS) through clear expectations and leadership of the dining room, bar and housekeeping staff
10

Experience For In Room Dining & Stewarding Manager Resume

  • Effectively manage labor and liquor costs
  • Act as a liaison between culinary, sales, housekeeping, and campus dining departments to ensure that positive and productive communication is open and concise at all times
  • Manage and train staff to provide exemplary service to all clients and ensure delivery of expectations set forth by sales department Contracts and Function Sheets
  • Maintains constant communication with guests and site contact to ensure all expectations are met or exceeded
  • Ensures all functions are set and staff is prepared and organized before required time

List of Typical Skills For a Dining Room Manager Resume

1

Skills For In-room Dining Manager Resume

  • Maintain good working relationships with all fellow colleagues and leaders in IRD as well as supporting departments
  • Ensure each Independent Living resident and all guests experience 5-Star service while dining at Fox Hill
  • Two to four years of fine dining restaurant and/or corporate dining management experience is required
  • Restaurant management experience in a full-service, structured dining establishment
  • Good working knowledge of computer hardware and software systems with the ability to learn new systems quickly
2

Skills For In Room Dining Manager Resume

  • Bar management, banquet, and catering experience required
  • Excellent learning and development opportunities
  • Food and beverage management experience, preferably in a private club environment
  • Strong understanding of cost and labor systems that lead to restaurant profitability
  • Possesses a strong command of the English language, both written and verbal
3

Skills For In Room Dining Assistant Manager Resume

  • Experience in MICROS and Kronos helpful
  • Previous experience in Food and Beverage at a department head level
  • Experience in a table-service restaurant
  • Managing and controlling all costs relating to the outlet operation
  • Working knowledge of Materials Control and Micros essential
  • Checking of tray and table set up to ensure departmental standards is always maintained
4

Skills For Dining Room Care Manager Resume

  • This job often requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
  • Responsible for scheduling and staffing for the Independent Living Dining Room
  • Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action
  • Assist with recruiting and interviewing dining room staff
  • A passive ego that allows a guest to vent without escalating the situation but rather, solving the problem to the guest’s satisfaction and beyond
  • We are looking for individuals who have a thorough knowledge of food & beverage, guest service, cost control, labor control and accounting
5

Skills For Assistant Dining Room Manager Resume

  • Alcohol and beverage ordering - follow PO buying process
  • This job often requires standing or walking for extended periods of time
  • Develop and continuously improve training to support learning objectives in the front of the house operations
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with policies and procedures
  • Lead and manage the In Room Dining team and Pool food and beverage operation during the summer months to ensure service standards are followed
  • Check to be sure that all Servers and Servers are doing assigned prep work at beginning of shift, as well as side work at end of shift
  • Maintain positive team member relations and ensure ongoing on-the-job training programs are followed
  • Create a motivating environment which encourages team member involvement, creativity, and problem-solving
6

Skills For In-room Dining Assistant Manager Resume

  • Works with the Chef and management team in creating menus and providing top quality food
  • To provide a clear business plan for In-room Dining (in conjunction with Food and Beverage Manager) for Yearly Marketing Plan
  • Be willing to jump in and assist with various roles as needed
  • 40 hours/ shifts vary/ weekends/ holiday/rotating shifts
  • Have the awareness of maximizing the returns to all stakeholders
7

Skills For Dining Room Operations Manager Resume

  • Do build lasting relationships with internal and external customers
  • Have immaculate personal presentation e.g. grooming and conversational ability
  • Passionate Food & Beverage operator, following the current trends
  • Lift a manage trays of food and glasses with weights at times exceeding 25lbs; occasionally lifts items up to 50lbs
  • Complimentary breakfast, lunch, and dinner during scheduled shifts
  • Ensure all employees are conducting themselves in a professional manner Requirements
  • Be able to lift up to 5.5kg on a regular and continuing basis
  • Be able to lift trays of food or food items weighing up to 11kg frequently
8

Skills For Manager, Executive Dining Room Resume

  • Be able to push and pull carts and equipment weighing up to 90kg occasionally
  • This job requires operating computers and computerized equipment
  • This job requires a well-paced ability to maneuver between functions occurring simultaneously
  • Overall responsibility of cleanliness and maintenance of all equipment (including menus)
  • Cultivate working relationship with Executive Chef to ensure congruency between FOH and BOH
  • Provide direction to employees regarding operational and procedural issues
  • Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees
  • Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts
9

Skills For In Room Dining / Deli Manager Resume

  • The ability to remember names and faces of residents and regular guests. Strive to always greet them by name and offer a genuine, warm greeting and farewell
  • In-depth understanding of the IRD menu
  • Ensure the team has full knowledge of IRD offerings, including menus, amenities, hours of operations, etc
  • Ensures established cash handling procedures are utilized to accurately charge customers
  • Implement and maintain sales/marketing programs
  • Provide and supervise food service to the elderly which meets or exceeds Five Star Senior Living hospitality and service standards
  • Oversees Front of House dining room operations
  • Assists with the roll out of new culinary programs in conjunction with marketing and culinary team
10

Skills For In Room Dining & Stewarding Manager Resume

  • Works with marketing and culinary department to increase sales by innovations and food quality
  • Directly supervises service associates providing meal service to residents and guests
  • Knowledge of food and catering trends with a focus on quality, production, sanitation, cost controls, and presentation
  • Manages food service operations in accordance with the approved budget while providing the client with the maximum value for the dollars spent
  • Oversees profit and loss and budgeting as it pertains to this account
  • To prepare and regularly update Departmental Training Manual

List of Typical Responsibilities For a Dining Room Manager Resume

1

Responsibilities For In-room Dining Manager Resume

  • Oversees and inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive
  • Two to three years relevant experience in a similar position within a 5 star hotel environment
  • Assists in the implementation of Employee Dining Room Rules and regulations, F&B policies and procedures on proper handling of all equipment’s
  • Ensure proper setting of food stations and other food service tables
  • Oversees and manages daily line-ups with staff members to set forth responsibilities and expectations for each event and also to review and follow up on past events
  • Schedule and attend weekly BEO meetings with sales and culinary team members regarding expectations/changes for upcoming events and provide feedback on previous events held
2

Responsibilities For In Room Dining Manager Resume

  • Schedule and confirm team members for all events, while managing financial obligations set forth by the DDS, ensuring the financial integrity of dining operations, as well as ensuring mandatory breaks for all non-exempt team members while maintaining the integrity of the service provided for each event by staggering breaks
  • Develop and present quarterly written evaluations for all dining room personnel through observation and feedback from the management team
  • Ensure proper storage of extra food and report items to Campus Dining
  • Conducts monthly inventory of operating equipment’s and utensils
  • Address and diffuse all guest relations issues with professionalism and urgency
  • Maintain proper employee records
  • Oversee that banquet staff maintain the organization and cleanliness of storage areas
  • Develop short term and long term financial and operational plans for the restaurant which support the overall objectives of the company
  • Prepare the annual budget
3

Responsibilities For In Room Dining Assistant Manager Resume

  • Monitor the performance of the restaurant through verification and analysis of customer satisfaction systems and financial reports. Initiate corrective action
  • Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations
  • Establish and maintain applicable preventative maintenance programs to protect the physical assets of the restaurant
  • Maintain a security function which protects both the assets of the restaurant and the personal safety of employees and customers
  • Develop new programs which result in an increased level of customer satisfaction and operational excellence
  • Read and interpret business records and statistical reports, and make business decisions based on production reports and similar facts, as well as experience and opinion
4

Responsibilities For Dining Room Care Manager Resume

  • Give detailed menu information, proper phone etiquette and written scenarios to the order-takers/cashiers
  • Carefully plan weekly coverage, being careful of needless overtime and insuring proper coverage, keeping holidays, leaves of absence and vacations in mind when granting time off for any associate
  • Possesses the ability to deal tactfully with team members, residents, family members, visitors and the general public
  • Works with Food & Beverage Director to build and maintain relationships with residents and families to ensure exceptional customer service standards
  • Supervise all service procedures, including but not limited to; greeting residents and guests, managing clearing procedures for china, glass and tableware, evaluate food presentation, and team member uniform checks
  • Assist with coordination of special events and functions
  • Meet or exceed Five Star’s sanitation standards
  • Ensure team member evaluations are completed in a timely manner
5

Responsibilities For Assistant Dining Room Manager Resume

  • Interacts with customers and resolves customer complaints in a friendly and service oriented manner
  • Assists with the preparation of quarterly reports for client presentation
  • Communicates with the culinary department to ensure the food programs reflect the vision of the company
  • Possess general hospitality knowledge and interest in sustainability and sustainable food practices
  • Address guest concerns and respond quickly and professionally
  • Conducts and participates in departmental as well as community meetings and committees
6

Responsibilities For In-room Dining Assistant Manager Resume

  • Train Colleagues/supervisors in the absence of the trainer
  • Oversees Front of House and Back of House operations
  • Works every other weekend and some holidays
  • Previous experience in managing and motivating dining service team members in an upscale, high quality dining environment (hotel, restaurant, country club) is required
  • Handle multiple priorities - Possess excellent English written and verbal skills for effective communication with seniors and an affluent clientele - Be competent in organizational, time management skills - Demonstrate good judgment, problem solving and decision making skills
7

Responsibilities For Dining Room Operations Manager Resume

  • Computer skills in Microsoft Office, Point-of-Service systems, and the ability to learn new applications - The ability to work weekends, holidays, evenings and a flexible work schedule
  • A recognised 3 year qualification in Hospitality Management highly recommended
  • Exposure to IR management and disciplinary processes preferable
  • Proficiency in Microsoft packages essential ( Word, Excel, email ) essential
  • Possesses knowledge of Microsoft applications and POS system
  • Knowledge of P&L system is necessary
  • A flair for creativity and entrepreneurship
  • Sense of style, flair, eye for detail and creative
  • Work a varied schedule that includes weekends, holidays and 9+ hour shifts as business dictates
8

Responsibilities For Manager, Executive Dining Room Resume

  • Two to three years previous employment in a related managerial position
  • Complimentary accommodations at other Four Seasons Hotels and Resorts
  • This job often requires to
  • Be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis
  • This job often requires extended hours beyond a typical work week
  • Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation
  • Maintain procedures to (1) ensure the security and proper storage of room service inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories as required
  • Have the ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments
9

Responsibilities For In Room Dining / Deli Manager Resume

  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the Four Seasons Handbook
  • Select, train, evaluate, lead, motivate, and coach all employees in the hotel’s In-Room Dining department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation
  • Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed. Work harmoniously and professionally with co-workers and supervisors
  • Ensure that all room service equipment (trays, carts, serving vessels, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all room service stations and areas are cleaned, mopped, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs
  • Two (2) years dining room supervisor experience, one (1) year cashier experience, two (2) years waiter experience, one (1) year direct sales or retail trade experience; OR, equivalent combination of education and experience
  • Daily management of Food and Beverage Service Personnel
  • Assist F&B Director with banquet and event sales
10

Responsibilities For In Room Dining & Stewarding Manager Resume

  • Ensure satisfaction by communicating with the members and/or clients throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with the host at the conclusion of event
  • Assist with banquet and event sales
  • Ensure satisfaction by communicating with the members and /or clients throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with the host at the conclusion of event
  • Hires, supervises, schedules and develops bartender, host/hostess, servers and other employees in the F&B service personnel department
  • Knowledge of pertinent health regulations and liquor laws
  • Strong knowledge of front of the house operations including foods, beverages, staff supervision, service techniques and improving guest experience by listening to, understanding and meeting their needs
  • Organizes and conducts pre-shift meetings to review specials, menu changes, house counts, etc

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