Design Operations Resume Sample

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Presley Baumbach
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Work Experience

Design Operations Manager
10/2016 - PRESENT
Phoenix, AZ
  • Run a tight ship. Define project schedules while focusing on regular and timely delivery; organize and lead project and team status, facilitate working meetings and manage and communicate risks. Create visibility and confidence in project delivery timelines. Create a working environment where the team can be focused, efficient, and creative
  • Keep people in the loop.Manage expectations for project and team deliverables, managing stakeholder communications and help drive an effective system of project status tracking
  • Collaborate all day. Manage, grow, and negotiate within relationships with external teams, vendors and agencies. Drive collaboration across x-functional groups
  • Be a change agent. Be fluid and open - continuously open to change and evolving processes and tools
  • Love the team. Empower the team, ensure each member is fully engaged and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
  • Plan course of projects, including milestones, resources needed in the form of staff hours, budget, use of technology and tools and document in project plan, following established project management methodology
  • Assess compliance of development process with accepted methodology and communicate to responsible managers or staff. Document exceptions or deviations as needed. Convene meetings and plan agenda to ensure important issues are aired and resolved
Design Operations Coordinator
06/2011 - 07/2016
Phoenix, AZ
  • Proven knowledge of Design and the design process
  • Not only lead fearlessly as a contributor
  • Maintain calendar, ensuring attendance and punctuality at meetings for all VP’s
  • Support VP’s with creating board decks & presentations as needed
  • Industry experience in product design and manufacturing (including SMT), manufacturing test and quality, factory best practices, and build logistics
  • Communicates with cross-functional resources to establish understanding of customer’s technical requirements and convey design capabilities, product performance, and organizational expertise
  • Maintain ‘standard of care’ quality assurance and quality control procedures. Leads risk management activities for project deliverables
  • Help with the department’s media management needs
  • Manage all Purchase Order requisitions, receipts and any discrepancies across the CBG design group
Design / Operations Intern
01/2008 - 03/2011
New York, NY
  • Creates forums for program/product development to ensure they meet Clinique’s strategic and financial objectives for specified segments
  • Strong understanding of project management techniques and ability to establish work methodologies for running a medium-sized creative team efficiently, with quality
  • Experience with project workflow, management, version control software and release systems
  • Be nice—play well with a variety of stakeholders from Visa groups and offices
  • Operations experience required, preferably in the sports/performance industry or intimates
  • Strong understanding/connection with Team Sports category – passion for the category both personally and professionally
  • High communication skills for both interpersonal relationships and presentation – the ability to influence cross-functional partners to deliver unrivaled results on time and on target


Washington Adventist University
2003 - 2008
Bachelor's Degree in Engineering

Professional Skills

  • Strong project management and process optimization skills along with leadership skills, including experience working with digital workflows
  • Experience in directing and collaborating with cross-functional and creative teams through strong influencing skills
  • Excellent verbal and written communication skills, including experience presenting to senior executives
  • Effectively prioritize work schedules and maintain updated Project Status reports
  • Ability and experience managing and motivating a team (including creative team)
  • Provide strong POV, evaluate adaptations of brand standards and adaptive packaging designs with ability to provide actionable feedback to agencies
  • High proficiency with Microsoft Office, proficiency of design tools (Adobe CS), and experience working with digital asset management systems

How to write Design Operations Resume

Design Operations role is responsible for digital, leadership, printing, retail, finance, training, procurement, recruiting, security, architecture.
To write great resume for design operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Design Operations Resume

The section contact information is important in your design operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Design Operations Resume

The section work experience is an essential part of your design operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous design operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular design operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Design Operations resume experience can include:

  • Strong interpersonal skills – communication with technical and non technical audience (IT and Business)
  • Be a strong communicator and maintain effective relationships with key partners
  • Partner with Design Director to create inspiring, motivational and educational experiences for design teams to support team building and creative exploration
  • Balances conflicting priorities to maintain efficient workflow
  • Experience managing a multidisciplinary team
  • Establish and foster strong cross-functional relationship with Product Management, Development, and Merchandising partners

Education on a Design Operations Resume

Make sure to make education a priority on your design operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your design operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Design Operations Resume

When listing skills on your design operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical design operations skills:

  • Authenticity in leadership style; a personally engaging style with strong communication and listening skills
  • Highly Motivated, Results Oriented, with Strong Organizational skills
  • Communicates effectively one-on-one and in a group setting
  • Great organizational skills and attention to details are essential
  • Strong business acumen, including comfort with quantitative performance measures, report preparation and analysis
  • Experience working within a Health Care environment or other regulated business

List of Typical Experience For a Design Operations Resume


Experience For Design Operations Manager Resume

  • Experience working in creative studios
  • Working understanding of the fundamentals of user centered design concepts, enterprise design systems, web analytics, and content strategy/management
  • Basic understanding of programming languages (java, .net, etc)
  • With counterparts in HR, Recruiting, and Digital leadership, improve the broader team’s recruiting process for digital talent
  • Foster a high performance team and studio by executing process excellence and driving synergy across Product, Color and Materials design functions
  • Manage design team budget including monthly reporting to Finance

Experience For Design Operations Coordinator Resume

  • Integrate into a fast-changing environment
  • Proficient with visual process and flowcharting tools (Visio, PowerPoint, Word etc)
  • Support both agile and waterfall development processes, and be comfortable navigating enterprise technology development platforms and methodologies
  • Implement existing templates and tools to drive design process results
  • Develop plans for achieving key dates and deliverables

Experience For Design Operations Associate Resume

  • Attend all SAP Super User trainings to assist in process development for the 2018 transition
  • Manage and purchase IT equipment/licenses for all hardware/software needs within CBG
  • Manage contracts for agency off-site workers – manage system access, badge access and equipment
  • Data custodian for 3M Design IT Folders: SharePoint and Network Folders
  • Manage CBG P-card purchases, expenses and approvals per the corporate guidelines
  • Able to work independently and anticipate the needs of the business
  • Translate information into concise, comprehensive reports to communicate results

Experience For Design Operations Project Manager Resume

  • Assist in the management of samples and storage spaces
  • Help manage the distribution of Vendor submissions and samples
  • Collaborative Partner with team-oriented approach
  • Highly motivated, passionate, results oriented
  • Microsoft Office, Excel, Word
  • Leads the project management team responsible for on-time, on budget and accurate delivery of design and adaptation projects related to packaging and spanning applications including packaging, POS, sales materials and simple digital activations

Experience For Manager, Merch & Design Operations Resume

  • Responsible for ensuring the packaging and related adaptations adhere to the brand brief and brand design guidelines
  • Responsible for briefing pre-press/repro partner in the timings agreed and provides the required technical printing and supply chain details required for artwork/pre-press briefs
  • Develops/implements process for the digital asset creation and archiving of packaging and related design assets. Responsible for ensuring final artwork and digital assets are made available via digital asset repository
  • Responsible for ensuring Nestlé proprietary colours are reproduced with absolute accuracy regardless of materials through final sign-off of colour prints or targets
  • Leads team responsible for delivery of all required files to the pre-press/repro partner and printers so packs can be printed and delivered to the factories on time for the assigned brands/products
  • Manages process for creation of CGI and digital renders of packaging and packaging/product-related visuals for eCommerce, including selecting and monitoring quality standards with external partners
  • Exhibits expertise and interest in excellence and innovation in print execution, supporting marketing in making appropriate current and future choices to ensure the best ultimate execution
  • Leads the day-to-day relationship with in-house and external adaptation, artwork & pre-press partners, including establishing and monitoring KPIs. Collaborates closely with Procurement and Marketing to ensure partner network provides efficiency, quality, and added value

Experience For Design & Operations Manager Resume

  • Resolve issues both internally and externally in an effective and respectful way
  • Provide leadership and direct management of HCBG Design project managers and on-site workers (currently team of 12)
  • Develop project managers for growth opportunities/career development
  • Collaborate and align closely with the Senior Global Design Operations Manager
  • Align to the business and design strategies of the HCBG Design Officer and Health Care Business Group business units

Experience For Director of Design Operations Resume

  • Track and report financials and approve PO’s. . . Monitor invoice activity (art production, prepress, mock-ups, etc.)
  • Initiate and recommend continuous improvement ideas (identify and implement programs that target quality, cost and speed to market)
  • Build relationships with key stakeholders within HGBG
  • Present to HCBG Directors, VP’s and EVP as the main business stakeholders
  • Keep up-to-date on all print quality issues/programs via the Print Quality Manager
  • Initiate, support and drive global processes for HCBG Design
  • Lead/support business transformation activities that impact HCBG Design

Experience For Coordinator, Ad Design & Operations Resume

  • Be a change agent for new tools, systems and processes that impact HCBG Design Operations
  • Create and manage the timeline of all projects from intake through delivery
  • Create and maintain digital project work spaces for briefs, schedules, reference material, artwork, and specifications
  • Monitor the flow of work through the department to ensure timely deliveries
  • Execute and Communicate changes to technical packages as requested by the Design Revision Log
  • Work closely with designers to create seasonal technical packages in FlexPLM
  • Create & maintain Flex PLM Print/ Color palette for each season
  • Create & maintain Flex PLM Material Trim palette for each season
  • Provides bi-weekly photo boards for each season

Experience For Design / Operations Intern Resume

  • Create & distribute Style Guide for each floorset
  • Attend all fittings for category. Capture & execute revisions as per directed
  • Manage Nestle internal system (Label D) which is used to create, enter, review and approve labeling information for all Nestle products. Managing and identifying ways to optimize Label D and asset management
  • Coordinate Label D system inputs to generate label specification
  • Collect recipes, UPC, ZPCK and NPDI numbers and description from Technical Applications Group and other cross-functional partners

Experience For Traffic Design / Operations Engineer Resume

  • Enter product data or supervise 3rd party entry
  • Proofread all content for accuracy, consistency
  • Follow up with key stakeholders to ensure compliance
  • Route for content approval, mitigate inconsistencies, edits, rejections
  • Maintain an accurate and up to date master tracker
  • Confluence Specialist for all of Software Factory
  • Review newly created Confluence Spaces/Pages to ensure standard templates and usage is applied (labels, links, diagrams done in Gliffy, workflow)
  • Guide and when required, enforce, the usage of proper Confluence structure (Process and Product) for any project under Software Factory

List of Typical Skills For a Design Operations Resume


Skills For Design Operations Manager Resume

  • Demonstrated ability to learn quickly and be forward thinking
  • Demonstrated understanding of creative workflows
  • Experience with incident response, security operations, or Cyber security
  • Experience with a management or technical lead position within a security operations center or incident response team
  • Demonstrated ability to complete assignments under pressure and short timelines
  • Work experience in a related field

Skills For Design Operations Coordinator Resume

  • Works skillfully with people across a wide variety of roles and personalities
  • Successfully prioritizes and manages multiple projects in a fast-paced environment
  • Project or Traffic Management experience
  • Experience in Design Management and Project Management
  • Strong ability to plan and execute within designated timeframe
  • Fostering a deeper understanding among the broader team of user-centered design by facilitating staff training and knowledge-sharing opportunities

Skills For Design Operations Associate Resume

  • Balancing a deep understanding of design process and project management methodologies to streamline how the UX team takes on work
  • Setting up new resources: access to confluence, security groups, spaces, training
  • Ordering of office supplies, magazine subscriptions/renewals as needed or requested by the CBG Design team
  • Initiating Security and tool requests
  • Collaborate across functions primarily marketing, quality/regulatory, package engineering, manufacturing and sourcing to drive design strategies
  • Develop advanced training for staging and styling that can be applied throughout the company
  • Monitor and report on the status of UX work across the team, including proactively identifying obstacles and raising issues

Skills For Design Operations Project Manager Resume

  • Responsible for implementing, optimizing and training the organization on the Nestle Design & Artwork execution process
  • Expert understanding of design and artwork requirements for FMCG packaging (formats, substrates, and print processes)
  • Deep understanding of product development cycles, sourcing and supply chain management
  • Provide technical support to the Ad Ops team across all campaigns: tagging issues, creative troubleshooting, optimization, etc
  • Manage A/B testing of existing placements to improve ad performance

Skills For Manager, Merch & Design Operations Resume

  • Openness to change, visionary, strategic thinking and constantly evaluating new opportunities and ideas
  • Collaborate with BT labeling (on-demand labeling) to drive/support initiatives for HCBG
  • Be an active member of the HCBG Design leadership team to represent print and packaging/labeling operations
  • Manage day-to-day working relationships with strategic partners in print and packaging
  • Results oriented, team building and development
  • Understand the scope, timing, and extent of short and long term UX work across programs based on release plans and product roadmaps
  • Manage logistics for using agencies and third-party suppliers as extensions to the UX team
  • Use Design programs to create marketing and sales materials and product information
  • Basic knowledge of design, project management and sourcing theories and industry practices

Skills For Design & Operations Manager Resume

  • Creates credibility by consistently delivering on commitments
  • Managing design teams
  • Flexibly adapts to rapid and ongoing change
  • Development and refinement of Mondelez D2P process ensuring best in class and ‘future proof’ solution
  • Support Budget tracking activities and meetings with the Leadership team and Finance

Skills For Director of Design Operations Resume

  • Super User for the following systems used in the Design Center: PeopleSoft and SAP
  • Pull reporting from various systems to populate data into the Operational Scorecard
  • Support and help coordinate the onboarding process within CBG
  • Support the business and design strategies of the CBG Design Officer including calendar management and urgent emails
  • Develops and maintains a positive working relationship with the Design team
  • Build relationships across functions primarily in Design, Finance, Sourcing and Agency partners to drive design strategies

Skills For Coordinator, Ad Design & Operations Resume

  • Work directly with cross-functional teams and Sr. Ops Coordinator to coordinate the comp requests for photo shoots, key meeting and Designer development needs
  • Assist in coordinating all assets and Design materials needed for Cross-functional Team meetings
  • Provide meeting support, secure rooms/equipment, assist with set up and break down. Organize, pack and ship materials for weekly meetings as needed
  • Meet time commitments without compromising work with a high level of speed and agility
  • Collaborate with and support HCBG quality and regulatory for regulated packaging initiatives and updates
  • Capacity planning for HCBG Design Operations team
  • Review all project requests and initiate, redirect, or cancel as needed; before requesting resources
  • Assist designers and concept team in creating sketches, presentation boards, and mock ups
  • Provide training for all new users

Skills For Design / Operations Intern Resume

  • Job aid and Template Maintenance: these artifacts are changing regularly based on feedback and usage
  • Buddy activities (planning, explanation of how Design works, process clarifications)
  • Length of internship: 10 weeks
  • Eye for detail and exceptional standards for reproduction fidelity
  • Design/Agency/Digital trafficking or product management experience is strongly encouraged. We want someone who is familiar with a fast paced creative environment where accuracy and speed is required
  • Has to be a team player, have sense of urgency and capable of working under pressure
  • Focus on client needs with a commitment to quality and innovation
  • Strong background in developing and maintaining meaningful, productive cross-functional relationships with the highest level of personal and professional integrity
  • Demonstrated ability to lead and deliver results of strategic Design initiatives

Skills For Traffic Design / Operations Engineer Resume

  • Results orientation – tenacity, determination and drive to solve problems and create solutions despite challenges and obstacles
  • Influence key stakeholders in the organization even without direct authority, across all hierarchy levels
  • IT Stakeholders: Designers (application, UX), Solution Integrator, Information Architect, Business Analyst, Developer and DBA
  • Research design trends [ie: mid-century, rustic cabin, bohemian] and apply to 3 budget types of vacation rental: budget, standard, and high-end
  • Work with owners to identify design style and develop standard pitch for improvements that can be used company wide
  • Coordinate logistics for shipping, receiving and set up for home projects happening outside of Oregon. Develop standard practice for working with field teams to stage a home remotely
  • Work with UX Leads to create, maintain, and communicate a UX resource plan across programs that is aligned with business priorities and goals
  • Prioritize UX activities across multiple projects that are at different levels of definition and/or stages of development
  • Carry out Scrum master (or similar) activities for UX work within an agile development environment

List of Typical Responsibilities For a Design Operations Resume


Responsibilities For Design Operations Manager Resume

  • Experience in a retail environment
  • Entry level with some design experience in a comparable retail environment
  • Manage the budget for the department, including close collaboration with Controller
  • Add on Management: this is the Assessment, Coordination, and Change Management required for new add ons
  • Point of Contact for escalation for issues from Software Factory Confluence Users
  • Liaison to the Confluence Support Team
  • Security Maintenance and Approval
  • Solution Manager (APM Usage) Specialist
  • Template and functional design number assignment

Responsibilities For Design Operations Coordinator Resume

  • Point of Contact for escalation for issues from all Solution Manager users
  • Support Practice Managers in various tasks related to the operation of the Design Practice (i.e. performance measurement, training curriculum, quality assessment etc..)
  • Develop and analyze design practice KPIs
  • Bitbucket, GIT, SWAGGER, Gliffy, Sparxx, JIRA are just some of the new tools implemented or looked at;; this role would be able to do the initial analysis, create recommendations, and collaborate with teams to get as much information about a tool as possible
  • Experienced in business requirements gathering

Responsibilities For Design Operations Associate Resume

  • Develop metrics and KPIs that can be represented in a team dashboard
  • O Management of internal design team processes
  • Manage a team of experienced digital project managers and coordinators: set overall operational priorities; encourage skill and career growth; and define and clearly articulate team success metrics
  • Recruit and grow the team to match Cigna Digital’s growth and employee development needs
  • Develop and cultivate among the DesignOps team a deep understanding of Cigna's product, business, and customer experience goals, to help the Digital Design & Architecture Team better serve both users and the organization
  • Regularly evaluate these existing operational principles, processes, and tools, making adjustments to maintain the Digital Design & Architecture Team’s velocity and efficiency as the organization evolves
  • Establish and lead a new Digital Design & Architecture Team onboarding program, to help new hires become productive and feel like a valued part of the team as quickly as possible

Responsibilities For Design Operations Project Manager Resume

  • The strong written and verbal communication skills necessary to successfully interact with all levels of a heavily matrixed environment
  • Experience as a project manager, scrum master, design manager, digital producer, or similar role
  • Custody, developing documentation and reports, and performing remediation, as required. Maintain responsibility for a hands on leadership role, mentoring, training, and retaining staff with a wide range of skill sets and backgrounds
  • Serve as Chief of Staff to the Design Director
  • Work closely with Ops Director to ensure all policy and procedures are properly implemented for design teams

Responsibilities For Manager, Merch & Design Operations Resume

  • Ensure adherence to deadlines and deliverables both for design teams and for downstream and upstream partners
  • Travel requirement: 20% of the time
  • Experience in design or adaptation project management with deep experience in artwork and print production for packaging, or 6+ years design adaptation and pre-press agency experience in account management and/or project management. Ideally experience in both
  • Experience in leading and managing cross-functional teams, managing agency relationships, and in-depth experience managing packaging artwork projects from brief development through to print execution
  • Experience with CGI and digital asset creation, with interest and ability to continuously monitor and improve Nestlé’s competency related to digitalization of packaging and related brand properties
  • Strong communicator and presentation skills and a passion for the creative industry and operations excellence

Responsibilities For Design & Operations Manager Resume

  • M.S. in design, design strategy, design operations, program management or a related field or equivalent practical experience
  • Passion for Design and Product Lifecycle/Development process
  • Readily adapts and champion for change
  • Knowledge and passion for the PINK brand
  • Highly organized and detail-oriented with a logical approach to process implementation
  • Able to interact professionally and efficiently with executive-level stakeholders

Responsibilities For Director of Design Operations Resume

  • Partner and communicate effectively in a small team environment while developing and leveraging relationships across the organization in order to manage issues to resolution
  • Continual process improvement and communication facilitation across the teams that comprise the Digital Experience Team
  • Staff and resource planning and scheduling
  • Project intake, estimation, and management
  • Design tool procurement and license management

Responsibilities For Coordinator, Ad Design & Operations Resume

  • Conduct data analysis of various KPIs
  • Troubleshoot any technical and performance issues
  • Utilize Google DFP Ad Server to test, troubleshoot, report on, schedule, and traffic digital ad campaigns
  • Plan, coordinate, facilitate, and track continuous improvement efforts within the UX department
  • Fully Bilingual (English/French)

Responsibilities For Design / Operations Intern Resume

  • Design Practice Operations
  • A-level, ideally graduate
  • Arts & Humanities

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