Dental Resume Sample

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Aniyah Veum
13704 Harber Terrace,  Boston, MA
+1 (555) 814 1438

Work Experience

Dental Director
12/2015 - PRESENT
New York, NY
  • Determine, explain&collect all frees for services rendered in accord w/ the individual patient’s benefits, the Program’s published fee schedule,&the cash handling policy
  • Collect&review visit slips for proper completion&patients’ treatment status. Confirm future appointments. Enter all visit slip data into the computer regarding treatment that was done, what was paid, billed, or waived,&further treatment that is needed
  • Schedule patients’ appointments w/ providers
  • Collect and review visit slips for proper completion and patients’ treatment status. Enter all visit slip data into appropriate systems regarding treatment that was performed, member amount paid, billed or waived and future treatment plans
  • Collect all fees for services rendered in accord with the individual patient’s benefit, the Dental Program’s published fee schedule and cash handling policies
  • Reads, interprets and applies requirements described in the dental prescription
  • Applies innovative ideas to accomplish the mission in unusual cases with abnormal oral anatomy and dentition
  • Skillfully and artistically sculpts materials into dental prostheses that duplicate esthetic, natural tooth conditions
Dental Laboratory Technician
08/2011 - 08/2015
Detroit, MI
  • Dental Practice Guidelines
  • Experience working as a Dental or Hygiene Assistant
  • Experience working as a Dental/Hygiene Assistant; or formal training from a Dental Assistant program
  • X-ray license for the state of Georgia
  • Experience working as a Dental or Hygiene Assistant, or training from a formal Dental Assistant program
  • Experience working as a Dental or Hygiene Assistant, or formal Dental Assistant training
Dental Member Assistant
12/2007 - 06/2011
Phoenix, AZ
  • Possesses a thorough technical knowledge of normal and abnormal oral anatomy and dentition as these affect design, fabrication and esthetics of the dental prosthesis being constructed
  • Fabricates the restoration to the esthetic, functional and anatomic requirements of the prescription
  • Fabricates porcelain veneers for crowns, fixed dental prosthetics, implant restorations and all-ceramic crowns through the application of appropriate ceramo-metal techniques
  • Fabricates and processes complete and partial dentures
  • Experience working as a Dental or Hygiene Assistant
  • Experience working as a Dental or Hygiene Assistant; or training from a formal Dental Assistant program
  • Dental Claims Review
  • Dental Prior Authorization
  • Dental Retrospective Review


University of New Mexico Valencia Campus
2001 - 2006
Bachelor's Degree in Dental Hygiene

Professional Skills

  • Possess excellent interpersonal skills; demonstrated leadership & problem solving skills, flexibility, creativity & dedicated conscientiousness
  • Excellent comprehension, analytical and decision making skills with a score of at least 4 in Logical Reasoning Test
  • Presentation skills and experience with Microsoft Office, PowerPoint, Excel
  • Strong, effective communication skills are required
  • Strong communications skills, able to present issues clearly and concisely
  • Networking and Negotiation skills required
  • Clinical experience, with experience in treating Medicaid patients desirable

How to write Dental Resume

Dental role is responsible for interpersonal, microsoft, excel, advanced, dental, organizational, negotiation, hipaa, web, electronic.
To write great resume for dental job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Dental Resume

The section contact information is important in your dental resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Dental Resume

The section work experience is an essential part of your dental resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous dental responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular dental position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Dental resume experience can include:

  • Problem solving and analytical skills are required to determine best course of action
  • Responsible for reviewing, administering, and maintaining prior and retrospective authorizations and clinical appeals
  • Experience working as a Dental or Hygiene Assistant, or training from a formal Dental Assistant program
  • Establish relationships with dental associations and key stakeholders in the surrounding region, helping to solidify new business in other states
  • Experience building and maintaining business relationships in a private, public, government or military environment
  • Responsible for developing and maintaining strong dental networks for all lines of business to enhance marketability of company products

Education on a Dental Resume

Make sure to make education a priority on your dental resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your dental experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Dental Resume

When listing skills on your dental resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical dental skills:

  • Excellent interpersonal skills and experience interacting with personnel (clinical staff and finance/management/administration)
  • Solid data analysis and interpretation skills; ability to focus on key metrics
  • Outstanding interpersonal and customer service skills, creating positive relationships with customers and staff
  • 7 – 10+ years clinical experience, with experience in treating Medicaid patients desirable
  • Program Management experience; 5+ years of Dental experience
  • Plans effectively and uses time well

List of Typical Experience For a Dental Resume


Experience For Dental Laboratory Technician Resume

  • Superb oral and written communication skills. Ability to articulate complex ideas, thoughts and concepts clearly and effectively
  • Works with team members to balance workloads and effectively manage backlogs
  • Improving access to dental care through implementation of education and outreach strategies, (as evidenced by meeting HEDIS Annual Dental Visit targets)
  • Experience taking multiple x-rays
  • Experience working as a Dental or Hygiene Assistant
  • Experience working as a Dental or Hygiene Assistant;recent Grads welcome to apply
  • Post-secondary training or two years clinical experience either as a Dental Assistant or Dental Hygienist
  • Strong initiative for assessing situations

Experience For Dental Director Resume

  • Screen and prioritize incoming calls, receive and transmit messages, and responds to inquiries
  • Licensed Registered Dental Hygienist with Active Dental License in good standing
  • Strong knowledge of dental benefits industry
  • Strong knowledge of Code on Dental Procedures and Nomenclature (CDT)
  • Demonstrates the ability to make difficult decisions and have candid conversations
  • Identify, qualify, and demonstrate digital products to potential customers, and close business
  • Flexible and able to routinely juggle multiple competing priorities and work in teams of both support and senior staff to meet project goals

Experience For Dental Detailing Operations Manager Resume

  • Good eyesight, with spectacles/lenses if worn
  • Related clinical experience
  • Prior authorization (PA), Expedited Authorization (EPA) and benefits for children vs. benefits for adults
  • Evolve strategic vision and prioritization for the portfolio of products critical to GB’s continued financial success
  • Reviewing, analyzing, investigating, finalizing payment decisions and approving the release of benefits up to an authorized dollar threshold
  • Willing to travel extensively up to 50% of the time, including overnight stays
  • Increasing rates of preventive utilization, consistent with the CMS Oral Health Initiative
  • Partnering with the Health plan on Medical-Dental Integration strategies and programs (ex. ECC/physician varnish programs, ER diversions program)
  • Working with Quality Management to implement and monitor Performance Improvement Projects (PIPs) designed to support clinical objectives

Experience For Dental Hygenist Resume

  • Participating in development and implementation of dentist pay for performance initiatives
  • Providing daily support for Customer Service, Clinical Technical support teams and digital modification requests with dental professionals
  • Support the marketing and sales of dental government programs in WA, including consultation for benefit design and producing RFP responses
  • Team up with global category team to localize existing global product, packaging and develop the innovation roadmap
  • Aid in identifying and reporting potential fraud, waste and abuse

Experience For Dental Prior Authorization Supervisor Resume

  • Assures consistency of claims review by monitoring and advising dental consultant staff
  • Participates in the development and maintenance of clinical processing policies which are current, transparent and consistent with current scientific thinking
  • Works with the dentist consultants to resolve patient and/or provider disputes regarding claims processing policy
  • Establish & monitor vendor standards/SLA to ensure that UnitedHealthcare is implementing emerging best practices to support the program objectives
  • Determines the professional needs of customers when receiving or placing calls
  • Applies topical fluorides, sealants and cavity arresting or gingivitis reducing varnishes, rinses or applications of other oral medicaments
  • Assists with clinical charting and periodontal charting
  • Performs coronal polishing, flossing, fluoride treatment and home care instructions

Experience For Dental Program Manager Resume

  • Start the sterilizer and do biological testing per testing schedule. Update the logs accordingly
  • Schedule management by scheduling and confirming appointments, check-in and check-out patients
  • Completes required college training, campus orientation, and meetings as needed
  • Manage ongoing relationship with customers in territory to ensure successful integration and sales growth
  • Achieve passing grade for knowledge test,

Experience For Dental & Vision Specialist Resume

  • Identify and execute on key Marketing enablers to build the brand and deliver on business goals
  • Actively participates in the functioning of the plan grievance procedures under the dental plan
  • Responsible for Dental Consultant training and calibration
  • Responsible for daily digital scan data processing and orthodontic digital set-ups for treatment with removable and/or fixed appliances
  • A go-getter attitude who is friendly, outgoing, and able to work in an metrics driven environment
  • Provide technical assistance to departmental staff as needed (i.e. additional training)
  • Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits
  • Track patient accounts receivable and outstanding balances to ensure timely payment

Experience For Claims Lead-dental Resume

  • Assist in Practice’s collections protocol for all outstanding balances
  • Hires office managers and involved in recruiting process for key office positions
  • Plan and implement programs for obtaining the operational goals and objectives for the region
  • Serve as the liaison to the state regulators for all clinical based requests and provide a government focused clinical presence for existing and new programs
  • Develop and implement clinical best practices for all the Community Plan’s clinical dental programs, including

Experience For Dental Representative Resume

  • Fits master cast (includes positioning teeth in their correct anatomical relationships)
  • Lead planning efforts with vendor and our Specialty Benefit business partners to maximize value of our vendor arrangement
  • Work with other dental clinicians in supporting strategies for clinical program development, UR and QM
  • Develop policies and procedures related to clinical management and develop SME on local laws/guidelines governing clinical programs
  • Prepare presentations and reports as needed summarizing clinical activities

Experience For Director, Marketing, General Dental Channel Resume

  • Identifies and resolves complex dental, and at times medical, provider contracting and administrative issues externally and internally with all key department
  • Introduces and promotes new products during calls
  • Researches and resolves customer problems relating to the merchandise department
  • Participates in and supports campaigns/promotions sponsored by the Marketing Department, Region and/or Branch
  • Performs early to intermediate non-surgical root planning and curettage
  • Achieve marketing activities
  • Fabricate frameworks for more complicated single crowns and fixed partial dentures including, those with acute or severe abnormalities

List of Typical Skills For a Dental Resume


Skills For Dental Laboratory Technician Resume

  • Strong computer skills with knowledge of Microsoft Outlook, Word, Excel and practice management systems
  • Effectively monitor the work processes relative to the functions in Claims
  • Effectively communicate and work with Dental claims peers and associates
  • Experience as a dental assistant or hygienist; or any combination of education and experience, which would provide an equivalent background
  • Dental knowledge with experience in a dental/orthodontic lab or office with hands-on experience and knowledge of tooth anatomy, function and occlusion
  • Understanding and experience of Consumer Mouth care and Healthcare Marketplaces/FMCG
  • Create a high performing culture; planning, organizing and prioritizing all work activities to achieve Dental Claims and team goals and objectives
  • Screens and prioritizes incoming calls, determining what contact or action is

Skills For Dental Director Resume

  • : Experience working in a healthcare setting
  • Skill in the design and construction of a variety of dental and oral prostheses, including highly complex cases
  • Customer service experience solving customer problems
  • Skill and dexterity in manipulating a variety of instruments
  • Experience working for FQHC, dental insurance carrier, academic institution, or organized dentistry
  • Experience working at the front desk in a dental, medical, or other health-care office
  • Previous experience with Outpatient Clinical Operations
  • Strong knowledge of Group Insurance - Dental claims
  • Multi-task and prioritize responsibilities to ensure compliance with established deadlines and protocols

Skills For Dental Detailing Operations Manager Resume

  • Work experience in a professional environment with defined measurements and goals
  • Send emails, schedule meetings, operate calendar within MS Outlook
  • Customer Service/Call Center experience
  • Is an effective communicator of selling approaches, processes and product information
  • Experience in medical device product development (including consultancies)

Skills For Dental Hygenist Resume

  • Experience managing a Clinical Affairs department
  • Experience presenting dental treatment plans
  • Experience presenting dental treatment plans, 1+ years
  • Experience using Customer Relations Management (CRM) software (i.e. Salesforce, Siebel, Oracle, SAP CRM)

Skills For Dental Prior Authorization Supervisor Resume

  • Experience working with various dental insurance plans
  • Experience presenting dental treatment plans, 1 - 2 years
  • Experience in the same field of the same industry
  • Energetic and assertive; demonstrates a positive outlook
  • Experience in dentistry or relevant fields
  • Experience and/or willingness to teach on­line if classes are offered
  • Experience as a Dental Director for a dental insurance carrier
  • Experience in clinical practice
  • Three (3) or more years dental industry sales experience

Skills For Dental Program Manager Resume

  • Orthodontic experience is required to be considered
  • Dental managed care or dental insurance experience
  • Specific experience with Government dental programs
  • Five (5) or more years dental industry sales experience
  • Experience managing projects and understanding of government requirements and operations in Healthcare Insurance
  • A thorough understanding of the dental insurance industry, claims management experience, and a substantive knowledge of CDT, policy and procedures

Skills For Dental & Vision Specialist Resume

  • 2+ yrs. dental claims experience
  • Relevant business experience
  • Experience in the dental care delivery system
  • Additional leadership and management experience in the health care industry
  • Oral & Maxillofacial Surgery experience in a Dental Health Care Delivery System, e.g., Clinical Practice and Health Care Industry; Required
  • Periodontology experience in Dental Health Care Delivery System, e.g., Clinical Practice and Health Care Industry; Required

Skills For Claims Lead-dental Resume

  • Research and resolve prior authorization requests that are not clearly defined
  • Managing a wide portfolio of products in the GSK range of Oral Care
  • Working knowledge of computer applications such as Microsoft Word, Excel, and Outlook
  • Receive patient telephone calls&schedule initial&return appointments according to established guidelines and/or existing treatment plans
  • Relay pertinent information regarding same day appointments to individual facilities according to established guidelines
  • Leads and develops staff of Claim Approvers, defining roles and responsibilities and establishing direct accountabilities to achieve business goals
  • Leads and develops staff of Representatives, defining roles and responsibilities and establishing direct accountabilities to achieve business goals

Skills For Dental Representative Resume

  • Possess and continually maintain a commanding knowledge of dentistry, the insurance contract and the department’s processing workflows
  • Work to very exacting specifications and extremely close tolerances in constructing dental prosthetic appliances
  • Conceptualize and develop customer facing marketing for website, email, and social communities and campaigns
  • Partner with National Marketing & Conversion Team to conceptualize and develop promotional messaging as well as optimize website traffic and conversion
  • Identify, develop, and support the Kaplan Partner Solutions team in building and fostering institutional partnerships
  • Assist to manage the Dental Detailing function with diverse methodology and customer base. Customer base of XXXXX within South Africa
  • Dental Detailing - key driver in oral care portfolio, grow current recommendation levels on Sensodyne, Corsodyl & Corega

Skills For Director, Marketing, General Dental Channel Resume

  • High level of influencing required: manages relationships with KOL’s on Expert Panel
  • General understanding of dental field
  • Methods and practice of research, analysis, report writing at an independent level
  • Screen requests for emergency care&schedule according to guidelines
  • Initiate chart requests for forwarding to providers, for urgent need patients
  • Maintain thorough knowledge of provider scheduling protocols
  • Respond helpfully to dental office staff regarding appointment schedules
  • Lead a high performing team

List of Typical Responsibilities For a Dental Resume


Responsibilities For Dental Laboratory Technician Resume

  • Understand and work to the way GSK delivers to the HCP’s and KEE’s using the framework, training and tools delivered by expert marketing
  • Plans and carries out dental hygiene treatment according to patient needs coordinating independently with medical/dental personnel as necessary
  • Develop an understanding of the oral health wellness and outreach programs DentaQuest offers, working closely with DentaQuest Dental Directors and staff
  • Execute the territory plan using segmentation and targeting principles and report it daily into the CRM system
  • Maintains awareness of personal productivity to ensure daily production goals are met. Documents downtime including training, meetings, etc…
  • The ability to work independently with minimal supervision as well as being able to work within a team

Responsibilities For Dental Director Resume

  • To provide teaching models for all undergraduate and postgraduate courses
  • Provides training and guidance to peers and new team members
  • Provides technical claim expertise and system testing to improve efficiencies with respect to expense reduction, claim management, and compliance initiatives
  • Grinds shapes and polishes casting
  • Delivery of persuasive science-based selling stories in order to achieve or change recommendation of GSK-brands
  • Gather information from competitors and feed it back to the team (sales, marketing)
  • Develop and implement clinical best practices for all of the clinical dental programs, including
  • Takes necessary x-rays, as directed under examining dentist
  • Assists hygienist during sealant placement

Responsibilities For Dental Detailing Operations Manager Resume

  • Conducts set-up and break-down of treatment rooms; re-stocking as necessary
  • Performs all functions in full compliance with QuadMed and OSHA, while maintaining patient confidentiality
  • Properly packs cases to be sent to Central Dental Laboratory. Alerts dentist upon receiving completed cases
  • Fabricate porcelain veneers for crowns, fixed dental prostheses, implant restorations, and all-ceramic crowns using ceramo-metal techniques
  • Develop and execute strategy to meet or exceed digital equipment and materials sales forecast in territory

Responsibilities For Dental Hygenist Resume

  • Schedule and present digital product presentations at study clubs, channel partner events, trade shows, and other events in assigned territory
  • Clinically train dentist and staff to successfully implement 3M digital equipment and materials
  • 3M offers company car
  • Achieve targeted call quality, coverage and frequency
  • Achieve and support team target for activities, distribution, launches
  • Achieve brand’s recommendation share
  • Resolve grievances related to dental quality of care under the dental plan
  • Evaluates clinical decisions to ensure they are not influenced by fiscal or administrative management considerations
  • Evaluates dental care provided to ensure meets state clinical criteria and standards for acceptable dental care and ensures dental protocols are followed

Responsibilities For Dental Prior Authorization Supervisor Resume

  • Assists in the design, development and implementation of appropriate dental policies, protocols and procedures which are in compliance with the most current accepted professional standards
  • Actively participates in the functioning of the plan fraud, waste and abuse protocols of the dental plan
  • Primary clinical contact for UM, Claims, and Professional Relations personnel
  • Provide daily support for Customer Service, Clinical Technical support teams and digital modification requests with dental professionals
  • Maintains strong industry credibility through visible attendance at industry events, staying up to date on new market developments and vendor solutions; and communicating this information to both key existing accounts and potential new accounts
  • Contributes to research efforts for new products
  • Business Strategy and Implementation

Responsibilities For Dental Program Manager Resume

  • Work completed by departmental staff is timely, accurate and complete per policy and procedure
  • Schedule staff to meet the needs of the department
  • Maintain accurate and timely reporting for departmental workflow statistics (i.e. PA counts, days out, denials, working day, mail received, mail assigned, etc.)
  • Conduct Mid-level reviews in accordance with URAC standards
  • Assist department leadership as needed
  • Employ collaborative interventions which focus, facilitate, and maximize the member’s oral care outcomes
  • Assit the National Dental Detailing Manager in Identifying, developing and implementing the annual Expert Dental detailing Channel plan to deliver GSK’s agreed sales, profit, distribution, pricing and promotional targets with key customers
  • Assit the National Dental Detailing Manager to development and implement the channel’s annual trading term & pricing strategies that are in-line with local regulatory & competition codes and deliver against channel’s strategic agenda

Responsibilities For Dental & Vision Specialist Resume

  • Track and measure the annual scorecard to monitor channel’s progress against the delivery of annual business plans, identifying any risks or issues & implement corrective action where appropriate, in order to achieve the sales, profit, distribution, recommendation, pricing and promotional targets
  • Experience in removable prosthodontics
  • Conduct interview to understand the patient’s oral health history, concerns, and objectives
  • Explain the treatment plan, address patient concerns and answer any questions
  • Build trust, and understand the patient’s objectives

Responsibilities For Claims Lead-dental Resume

  • Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity
  • Bill dental insurance, post payments, and claim estimations as required
  • Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment
  • Provides overall operational management direction and guidance to regional offices. (Non-Clinical staff)
  • Insures compliance with Dental Care Alliance policy and procedures

Responsibilities For Dental Representative Resume

  • Insures compliance with Federal and State laws for dentistry as well as Employment and Safety
  • Trains and evaluates office and area managers as a continuous process
  • Help develop and support the work of a group of dentists across the country who share Pew’s workforce goals
  • A demonstrated ability to work as part of a team, foster consensus and collaborate with national partners and others to advance pragmatic solutions; strong and diplomatic interpersonal skills; and the ability to develop and manage productive relationships with a range of constituencies who represent different perspectives
  • A keen understanding of the importance of rigorous, timely and policy-relevant research; experience disseminating it effectively to policy makers, the media and the public
  • Sound judgment. Ability to make decisions, creatively solve problems, be responsive to colleagues and partners, and maintain confidentiality
  • Salary Range: $62,829-$87,084 (2016/17 Faculty Salary Schedule); teaching experience, other related professional experience, and academic degrees determine salary placement on a schedule that is competitive with other California Community Colleges
  • Fringe benefits: The District offers a competitive benefit package which includes health & welfare (medical/dental/vision/life/long-term disability) benefits for employees and eligible dependents

Responsibilities For Director, Marketing, General Dental Channel Resume

  • Lead, motivate and train dental professionals within an assigned territory for the purpose of creating product awareness and acceptance while generating territory sales volume growth
  • Develop and implement strategic territory business plans utilizing CRM systems and data analytics, designed to increase market penetration, grow market share and meet overall territory sales objectives
  • Work within a team environment, supporting peers within the local market as well as a variety of functional areas throughout 3M’s OCSD Division
  • Manages and oversees the operations of the dental program and all staff over multiple site locations to ensure clinic flow efficiency and financial efficiency standards are met
  • Assist in restocking operatories after patient’s use in accordance with established guidelines

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