Data Management & Operations Resume Sample

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Emilie Wolff
652 Curt Ridges,  Chicago, IL
+1 (555) 961 4196

Work Experience

Director, Data Management Operations
09/2015 - PRESENT
Chicago, IL
  • Manage the daily operational and administration activities for all of Y-USA’s data platforms ensuring data integrity, sound data modeling, high availability, back-up and disaster recovery
  • Responsible for coordinating and managing all of Y-USA’s data platforms across multiple in-house and external platforms and computing environments
  • Provide subject matter expertise about the data (sources, elements, variables, etc...), reports, tools, and business intelligence technologies
  • Participate in Capacity planning and Change Management process
  • Construct and implement best practices including preparation of standard operating procedures
  • Ensure data operations is aligned with Y-USA’s vision, strategy and tactical goals
  • Organize work into actionable plans, projects and committed time frames
  • Interact with business stakeholders to understand business strategy, scenarios, gaps, issues and needs to create relevant data strategies and architectures that lead to business outcomes
Analyst Data Management Operations
04/2011 - 06/2015
Philadelphia, PA
  • Translating Strategies into actionable plans, as well as business acumen to know what analysis to perform to improve business outcomes
  • Coach, mentor and train direct reports including Database Administrator(s)
  • Manage and develop the team to ensure effective results.
  • Record daily volumes for KPI reporting’s
  • Work as a core member for maintaining, controlling, and enhancing necessary processes (including addressing new requirements) for the BHC in relationship with an Enterprise Data Warehouse, which is being developed for Mizuho’s US combined Risk Management and Regulatory Reporting
  • Collaborate with Technology Delivery team’s leads in reviewing, prioritizing, and implementing new system features and functionality
  • Collaborate with internal data consumers to determine and optimize agreed upon Service Level Agreements (SLA’s) for file processing and exception management activities
  • Be viewed as a Subject Matter Expert (SME) on the transactional and service landscape in North America; Maintain a current database and working knowledge of each utility’s data exchange rules, financial transaction rules, usage formats, and capacity and transmission update schedules
  • Manage operational costs within Data Management to ensure a low CTS while maintaining the highest level of service for internal departments and customers.
Operations Analyst Am Ipb Data Management
10/2007 - 10/2010
Phoenix, AZ
  • Leads development of the Data Management Operation’s objectives aligning with Biometrics and Company’s goals and develops strategic directions and plans for accomplishment
  • Direct all phases of the company’s data management functions supporting global clinical trials including Protocol Review, Database build, CRF design, Data Entry, Data Verification, Data Review, Query Management, Coding, SAE Reconciliation, SOP Development and Training for Data Management
  • Keeps abreast of literature/advancements in data collection and repository systems, data structures and industry standards (eg CDISC), computing environments, tools and products
  • Fosters open communications among cross-functional groups within the department as well as outside of the department to establish seamless and effective workflows
  • Develops staff by assessing, coaching, providing appropriate training, setting goals, and recognizing those who make significant contributions to business objectives
  • Oversees the development of training programs to ensure that all BioMetrics personnel appropriately interpret and follow procedures
  • Assures that BioMetrics and non-BioMetrics Developmental Sciences staff are adequately trained on BioMetrics processes


Troy University - Colorado Springs/Ft. Carson
2002 - 2006
Bachelor's Degree in Information Technology

Professional Skills

  • Strong oral/written communication, interpersonal, analytical, troubleshooting and problem solving skills
  • Strong Microsoft Office skills with proficiency in Excel, Word, PowerPoint & Visio
  • Proven effective business-to-business relationship management and negotiation skills
  • Experience overseeing and establishing working relationships with vendors
  • Experience in coaching/mentoring both managers and individual contributors in behavioral and technical areas
  • Experience with establishing partnerships with functional departments in a clinical development setting
  • Experience in identifying and integrating new technologies and processes within and outside of the Data Management organization

How to write Data Management & Operations Resume

Data Management & Operations role is responsible for software, translation, research, reporting, database, training, credit, finance, microsoft, powerpoint.
To write great resume for data management & operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Data Management & Operations Resume

The section contact information is important in your data management & operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Data Management & Operations Resume

The section work experience is an essential part of your data management & operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous data management & operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular data management & operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Data Management & Operations resume experience can include:

  • Oversees efficient allocation of BioMetrics resources to development projects through effective budgeting and reporting processes
  • Experience with establishing department and/or project level processes and procedures
  • Operations /Middle Office /Regulatory reporting experience
  • Resolving issues before they become ‘blockers’ by liaising with Technology teams on resolution
  • 2 – 3 years preferably in securities operations involving reference data & pricing
  • Ensure clinical trial management plans are prepared and approved within established deadlines,complying with all applicable project and global standards

Education on a Data Management & Operations Resume

Make sure to make education a priority on your data management & operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your data management & operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Data Management & Operations Resume

When listing skills on your data management & operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical data management & operations skills:

  • Good in written & verbal business communication skills
  • Experience working on various indications in regulatory submissions for market approvals
  • Demonstrates expertise in utilizing the Microsoft Office Suite (Excel, Word, PowerPoint)
  • Strong understanding of IT development and infrastructure life cycles processes
  • Experience with the IBM InfoSphere software suite is a definite asset
  • Experience in Big Data technologies and utilities (Hadoop, Spark SQL, Hive, Impala, Pig, Kafka) is required

List of Typical Skills For a Data Management & Operations Resume


Skills For Director, Data Management Operations Resume

  • Business Objects / SQL experience
  • Five years previous experience in EDI Operations and / or System Implementations
  • Knowledge of the risk management processes associated with BCBS 239 / Risk Data Aggregation & Risk Reporting (RDARR)
  • Thorough knowledge of new drug development processes, including data collection practices and data flow for statistical analysis
  • Escalate ‘showstoppers’ with proposals for workarounds and future automation

Skills For Operations Lead, Data Management & Analytics Resume

  • Ensure solution follows FIL’s Data Governance policy with regards to using the correct Golden Source/Copy, established Data Owners/Custodians and agreed SLAs, data validation/quality checks are in-scope. Minimize both operational and financial risk and meet service level expectations for the organization
  • Build and maintain a collaborative working relationships with Fidelity’s global technology teams
  • Fair understanding of Products traded on stock exchange
  • Knowledge of ALM (Application Lifecycle Management) and JIRA tools an advantage
  • SAS Certified Advanced Programmer for SAS
  • Coach and support a team to self-motivate in a fast-paced, detail oriented environment
  • Self-directed; solid analytical and problem solving skills; ability to communicate findings, make recommendations, and facilitate change; comfortable working with individuals at all organizational levels; effective at managing multiple activities and meeting deadlines

Skills For Manager Data Management & Utility Operations Resume

  • Flexibility and adaptability; high capacity to support and work within a team environment
  • Communication at an executive level of advanced technical concepts to a non-technical audience
  • Knowledge of products and services associated with a line of business
  • Experience working with internal and external data sources to conduct due diligence, assess credit risk and financial research (Bankers Almanac, Dun & Bradstreet, SWIFT etc)
  • Develops recruitment and retention strategies in collaboration with the HR department
  • Plans and budgets for resource allocation and infrastructure needs
  • The position has responsibility for understanding the demands of the business as well as the changing needs of the organization,sourcing and implementing new technology to meet business needs, and staying current with industry practices

Skills For Data Management Operations Specialist Resume

  • This responsibility includes the creation and translation of a business vision into strategies that maximize organizational performance
  • The position is responsible for delivering high operational service levels, client satisfaction , and ensuring that data management applications and processes are aligned with clinical development strategic and operational objectives
  • Manage relationships with all global project teams, understanding their needs and assuring that cost effective solutions are created to meet those needs. Identify global opportunities for efficiencies and implement appropriate cost reduction programs
  • Ensure that global processes/SOPS are established
  • Ensure Data Sciences activities, processes and technology are fully integrated and meet all applicable project and global standards and expectations
  • Provide coaching and direction to further enhance Data Science capabilities and performance. Lead and develop direct reports to plan, schedule , and monitor work to ensure all project objectives are met. Oversee study and project budgets, monitoring actual versus planned costs. Act as functional head of DM Ops across all global sites

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