Data Center Technician Resume Sample

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Reese Bailey
5928 Shields Center,  Dallas,  TX
+1 (555) 887 8938

Work Experience


Senior Data Center Technician
11/2016 - PRESENT
Dallas, TX
  • Install equipment cages, racks, and cabinets to house customer’s network, data equipment, and power circuits. (Power is installed by licensed electricians)
  • Experience working in a Data Center environment performing essential job responsibilities listed above
  • Familiarity with cable color coding and termination
  • Maintain clear and concise documentation
  • Proven skills with data center type infrastructure and structured wiring using Avaya, Chatsworth, Cooper B-Line, Corning, Panduit, Siemon, SystiMAX and similar products typical of a data center environment
  • Knowledge of and proven skills with hand and power tools including: drills and saws, cable cutters and strippers, jack block and other cable terminating tools, knowledge of and ability to make and repair copper and fiber patch cables in multiple configurations
  • Knowledge of and proven skills using various test sets including: power system multi-meters, cable test sets (Fluke DTX for copper and fiber), fiber test sets (Fluke OTDR fiber tester), cable testing and certification, network test sets (Fluke OptiView Series II Network Analyzer) for terrestrial and wireless networks
Data Center Technician
09/2013 - 09/2016
Philadelphia, PA
  • Extensive experience terminating CAT6 cables
  • Data center skills such as installing/moving equipment and cabling
  • Experience with field related hand tools and testing equipment
  • Lift 60-75lbs. and perform work requiring extended walking and bending
  • Basic understanding of Internet technology
  • Experience working in a Data Center environment performing essential job responsibilities listed above
Data Center Technician Intern
09/2007 - 03/2013
Los Angeles, CA
  • Analyze the data center environment and identify areas of improvement and potential trouble conditions, present the facts to management in a timely manner, and make recommendations for solutions
  • Self-motivated individual with the capability to act as team leader overseeing contract technicians and assigned projects
  • Installation and maintenance of the structured cabling system
  • Provide support to collocation customers, provide prompt response to customer “Smart Hands” requests and conduct DC tours for the new customers
  • Supervise vendors performing electrical, mechanical and other types of PM and/or repair, ensuring that all work is performed according to established practices and procedures
  • Support Data Center on 24/7/365 basis
  • Knowledge of Telco technologies, systems, and circuits
  • Solid knowledge of Data Center Critical Infrastructure Systems, including Cooling (CRAC, Pumps, Dry Coolers), Power Distribution (Switchgear, UPS, PDU, RPP, DC Plant, ATS, Generators, Fuel Tanks) and Fire Detection and Suppression

Education


Silicon Valley University
2002 - 2006
Engineer's Degree in Computer Science

Professional Skills


  • Excellent customer service skills with strong problem solving skills
  • Possess good decision-making skills and strong customer service skills
  • Strong cable management skills and experience managing fiber & copper in a data center environment
  • Proven skills with data center infrastructure wiring with any of the following: Avaya, Chatsworth, Corning, Panduit, Siemon, SystiMAX, and similar products
  • Data center skills and experience in installing/moving equipment and cabling on a large-scale basis
  • Excellent personal computing skills including proficiency with standard office automation software such as MS Word, Excel, Project, Visio and Outlook
  • Proven experience managing work and priorities through a ticketing system and coordination with Management

How to write Data Center Technician Resume

Data Center Technician role is responsible for troubleshooting, organizational, technical, equipment, infrastructure, advanced, customer, cable, power, interpersonal.
To write great resume for data center technician job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Data Center Technician Resume

The section contact information is important in your data center technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Data Center Technician Resume

The section work experience is an essential part of your data center technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous data center technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular data center technician position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Data Center Technician resume experience can include:

  • Advanced knowledge of infrastructure or data processing based systems and equipment, with proven analytical, problem solving and decision making skills
  • Proven skills with data center type infrastructure and structured
  • Work in a team environment with good personality skills
  • Proven experience supporting IT equipment or related technology including hardware and/or server fixing experience
  • Good organizational skills and team motivation
  • Strong communication skills (written and verbal) to translate technical information and develop accurate documentation in the forms of MOP¿s and SOP¿s

Education on a Data Center Technician Resume

Make sure to make education a priority on your data center technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your data center technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Data Center Technician Resume

When listing skills on your data center technician resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical data center technician skills:

  • Demonstrate effective team and interpersonal skills
  • Good Linux operating system skills
  • Possess excellent technical writing and communication skills
  • Solid IT troubleshooting skills
  • Strong customer service skills and demeanor with easy going and approachable personality
  • Possess excellent organizational skills and attention to details

List of Typical Experience For a Data Center Technician Resume

1

Experience For Senior Data Center Technician Resume

  • Strong Experience modifying and developing in Python, SQL and/or shell scripting
  • Advanced research, analytical, and problem-solving skills
  • Experience: Five years of related experience
  • Demonstrated experience in mission critical environments
  • Ability and willingness to acquire new, environmentally relevant skills
  • Experience installing, troubleshooting, and repairing network, server, and/or storage equipment in a data center environment
  • Experience diagnosing and replacing equipment components including backplanes, motherboards, CPUs, drives, and other parts
  • Strong work ethic (positive attitude, currently working, not sitting around waiting for work to come to them)
2

Experience For Lead Data Center Technician Resume

  • Experience working in a Data Center environment performing essential job responsibilities listed above
  • Knowledge and experience working with various telecom circuits including fiber optic cables and copper connections
  • Experience with fiber testing and troubleshooting
  • Experience performing equipment installations and cabling in Data Center environments
  • Provide cross Data Center support and identify potentially larger issues, displaying effective communication when something is identified
  • Experience supporting IT equipment or working in Datacenters
  • Experience handling/maintaining any technical
3

Experience For Data Center Technician / Engineer Resume

  • Experience with cleaning and wiring of server racks
  • Solid understanding of server and networking hardware
  • Experience in an applicable operations role including cabling systems, asset management, power and space management, or raised floor logistics
  • Advanced understanding of and experience with computer hardware components
  • Basic knowledge and experience with Microsoft office products for documentation and diagramming
  • Experience in supporting enterprise servers, OS and data center ​environments​
4

Experience For IT Data Center Technician Resume

  • Technician experience working in critical environments
  • Demonstrate critical thinking ability
  • Experience working with Linux and Windows at the command line
  • Experience troubleshooting PC and server hardware
  • Erver, network, and system operator experience. General knowledge of TCP/IP, DNS, SSH, Kerberos, command line and secure computing practices
  • Experience working with VMWare
5

Experience For Data Center Technician Intern Resume

  • Experience in data cable wiring and management
  • Erver, network, and system operator experience. General knowledge of TCP/IP, DNS, SSH, Kerberos, command line and secure computing practices
  • Track server fleet health and validate that the client is always exceeding customer requirements for total servers online
  • Track server fleet health and validate that our client is always exceeding customer requirements for total servers online
  • Track server fleet health and validate that they are always exceeding customer requirements for total servers online
6

Experience For Data Center Technician, Boardman Oregon Resume

  • Track server fleet health and validate that is always exceeding customer requirements for total servers online
  • Escalate high priority issues according to documented procedures
  • Experience with physically racking servers in a data center environment
  • Experience running Cat5 and fiber in a data center environment
  • Experience supporting IT equipment or related technology or three 3 years of relevant IT-related course work
  • At least two (2) years of experience supporting IT equipment or three (3) years of IT course work
  • Experience troubleshooting server hardware issues from multiple vendors
  • Experience Troubleshooting IT equipment
  • Experience working with servers, ideally HP and Lenovo
7

Experience For Data Center Technician Seattle Resume

  • Experience with interviewing and talent assessment
  • Hands-on experience with enterprise level networking equipment: Juniper, Cisco, etc
  • Server Admin/operating experience
  • Previous computer hardware troubleshooting experience (preferably server/enterprise equipment but at least basic PC)
  • ​BA/BS Information Technology, Computer Science, Mechanical or Electrical Engineering or a related field (or equivalent experience)​
  • Experience working in an enterprise data center
  • Experience working with a trouble ticket system
  • Work under pressure (urgent problems, deadlines, changing priorities)
  • Experience working with Fiber Optic infrastructure
8

Experience For Temporary Data Center Technician Resume

  • Experience supporting IT equipment or related technology
  • Erver, network, and system operator experience. General knowledge of TCP/IP, DNS, SSH, Kerberos, command line and secure computing practices
  • Basic experience with cabling and server installation
  • Multi-task and shift priorities based on evolving business needs
  • Experience in hardware and software installation, configuration, maintenance and troubleshooting
9

Experience For Data Center Technician Analyst Resume

  • Experience working in teams of 4-5 people
  • Years of experience required:Operation background- Understand server technical details. How to connect devices, troubleshooting, LED, ports
  • General knowledge of Linux/Unix with Troubleshooting Experience
  • 2) Experience with servers and troubleshooting
  • At least two (2) years of experience delivering server and network deployment projects
10

Experience For Amazon Data Center Technician Resume

  • At least 6 months of experience supporting IT equipment or related technology
  • Experience working with Cat/5,Cat6 and fiber
  • 6 months of experience in Windows, LINUX/UNIX Operating system
  • At least one (1) year of experience delivering server and
  • BS/BA in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or equivalent work experience
  • Experience installing Windows or Unix OS
  • Experience working in a large data center (10,000 servers)
  • Installation and/or removal of Ethernet, fiber, power and any other valid cables
  • 1~3 years of IT infrastructure experience

List of Typical Skills For a Data Center Technician Resume

1

Skills For Senior Data Center Technician Resume

  • Excellent written and communication skills, ability to communicate intelligently
  • Exhibit good written and oral communication skills
  • Excellent interpersonal skills, and ability to work both independently with little supervision as well as in a team environment
  • Excellent communication skills and ability to build successful relationships across a wide range of IT teams and senior management
  • Training package to further master your hard and soft skills
  • Experience and technical training in WAN/LAN communications including experience installing, configuring and maintaining Cisco routers and switches
  • Proven experience in problem solving and addressing customer service related issues by working with other internal teams toward a shared objective
2

Skills For Lead Data Center Technician Resume

  • Advanced understanding of Computer Hardware, including troubleshooting and repair skills
  • Data center skills such as installing moving/equipment and cabling
  • Skills in collaborating and working as part of a team
  • Experience managing work and priorities through a ticketing system
  • Capacity to effectively communicate verbally and in writing
  • Work under pressure with a strong sense of setting priorities
  • Documentation skills: detailed emails and reporting
  • Experience leading small teams to assign priorities and train
  • Strong experience in troubleshooting/fault isolation
3

Skills For Data Center Technician / Engineer Resume

  • Experience with task tracking, prioritization and escalation procedures
  • Demonstrates the ability to work with limited supervision and prioritize multiple objectives in a rapidly changing environment
  • Work effectively in a flexible and changing environment
  • PC skills with emphasis on Microsoft products
  • Demonstrated strong ownership, self-motivation and ability to work autonomously
  • Skills in communication and customer service
  • Experience leading a team (6 months) or experience decommissioning a data center
4

Skills For IT Data Center Technician Resume

  • Experience documenting and validating cable plant infrastructure
  • Opportunity for professional development in the international environment as well as improving abilities and skills in various areas
  • English and French language skills
  • Hands on experience with x86 architecture based systems · Experience with Linux or similar OS
  • Interpersonal Communication: - Effectively and efficiently gathers, understands, and clearly
  • Experience working with Data Center racks/servers and cabling or experience in building out server racks in a non-production environment 1-2 years
5

Skills For Data Center Technician Intern Resume

  • Superb communication and organizational skills
  • Previous previous data center experience is good, but not required
  • Experience of operation system level development, script and development skill
  • Looks for opportunities to further develop pertinent skills
  • Three (3) to Five (5) years of data center facility experience and/or service customer support experience
  • Demonstrate aptitude for and/or have practical experience with thermodynamic, electrical, and/or mechanical systems, as well as computer-controlled equipment
6

Skills For Data Center Technician, Boardman Oregon Resume

  • Datacenter experience or related Information technology experience
  • Solid industrial experience working with Linux (Red Hat, Slackware, Fedora, SUSE, Ubuntu,Debian, Gentoo), or Unix (Solaris, AIX, HP-UX)
  • Willingness to learn new skills and take direction from Senior Data Center Engineers and MLBAM Technical Facilities Staff
  • Operate in accordance with business needs, priorities and SLAs
  • Communicate intelligently and effectively
7

Skills For Data Center Technician Seattle Resume

  • Prioritizing, working on and completing assigned tickets (change requests, service requests, tasks, incidents, etc.)
  • Starting pay $20 or depending on experience
  • Networking/ cabling experience
  • Running Cable Experience
  • Working knowledge of Programmable Logic Controllers and Direct Digital Controls (Industrial Automation Program Certification/ Experience)
  • Experience supervising, training, mentoring and leading other technicians
8

Skills For Temporary Data Center Technician Resume

  • Experience supporting and troubleshooting distributed, N-Tier applications, software, and operating systems
  • ​Understanding of and experience with networking and cabling
  • Experience decommissioning and installing servers in an enterprise data center
  • 1-2 yrs Datacenter Experience required - troubleshooting hardware repairs, server deployments, cabling
  • Have experience taking DC equipment (racks, cables, apart and knowing how to put it together
  • A strong working knowledge ofdata center processes and design (power, cooling, redundancy)
9

Skills For Data Center Technician Analyst Resume

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing
  • Experience installing and troubleshooting server hardware
  • Experience configuring and upgrading firmware for network, server, and/or storage devices
  • Experience leading/training small teams
  • Good networking knowledge & understanding of TCP/IP
  • Strong understanding of Linux and Windows based operating systems
10

Skills For Amazon Data Center Technician Resume

  • Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
  • Improves team member effectiveness by recommending specific training opportunities to the Data Center Manager
  • Experience working Open systems hardware, SAN Storage Arrays and associated cabling infrastructure systems, network and Mainframe
  • Experience handling/maintaining any technical equipment or machinery
  • Experience working with ticketing programs such as Remedy or ServiceNow
  • Experience leading and motivating a diverse, technical workforce of 5+ employees
  • Experience using ticketing systems and/or Information management systems to track maintenance and workflow
  • Advanced skill in diagnosing and troubleshooting issues

List of Typical Responsibilities For a Data Center Technician Resume

1

Responsibilities For Senior Data Center Technician Resume

  • Strong customer services orientation to meet response times and effectively deal with internal customers
  • Effectively communicates hardware and some application issues to Infrastructure Service Lines
  • Experience with low voltage and optical experience
  • Experience in network cabling meeting with data center standards
  • Experience working in a Data Center environment performing essential job responsibilities listed above
2

Responsibilities For Lead Data Center Technician Resume

  • Experience using a web-based ticketing system to manage install and repair tasks
  • Experience running Linux command line utilities for troubleshooting and diagnostics
  • Experience working with server/network hardware and Linux OS
  • Track server fleet health and validate that we are always exceeding customer requirements for total servers online
  • Experience with problem determination of cabling infrastructure and hardware repair across multiple hardware platforms
  • Experience working with little to no supervision
  • Experience with physical server provisioning
  • Experience with updating procedural documentation
  • Extensive experience terminating cat5/6 cables
3

Responsibilities For Data Center Technician / Engineer Resume

  • Three years’ experience with cabling and installation of computer and network equipment in a data center environment
  • Two years’ experience with cabling and installation of computer and network equipment in a data center environment
  • Experience performing as a NOC Data Center or Help Desk Analyst required
  • Experience in working in a large-scale data center environment
  • Experience working with virtual server platforms, preferably VMWare
4

Responsibilities For IT Data Center Technician Resume

  • Server Operating Systems (LINUX/UNIX) experience
  • Strong knowledge of Windows and Linux, operating systems
  • Structured cabling experience
  • Experience with data center management procedures and tools (such as ticketing systems they have worked with in the past within a data center)
  • Basic knowledge and experience with server operating systems
  • Server and Hardware troubleshooting Experience
  • +1 yr Datacenter Experience - troubleshooting hardware repairs
5

Responsibilities For Data Center Technician Intern Resume

  • Experience with server and layer 1 cabling installation. (Pug and play, rack and stack with servers)
  • Experience with data center management procedures and tools (such as ticketing systems they have worked with in the past within a data center)
  • BS or BA in technical field or commensurate experience required
  • Certification such as CCNA, RHCT or equivalent experience
  • Basic Knowledge of or experience with power and circuit
  • Work independently and manage multiple project and priorities.
  • Prioritize requests and deploy servers to meet deadlines
  • Advanced hardware troubleshooting experience
6

Responsibilities For Data Center Technician, Boardman Oregon Resume

  • Track server fleet health and validate that company is always exceeding customer requirements for total servers online
  • Assist with managing issues, projects and priorities for the Data Center team, by
  • 2) Experience with Cable Management in an enterprise level data center. Knowledge of the different types of cables (difference between Cat5 and Cat6 cables)
  • 3) Previous experience to installs and removals of Powerstrips
  • Experience with Dell server firmware and BIOS upgrades
  • At least one year of Linux experience
  • Experience in Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
  • Good physical condition to lift heavy equipement on a daily basis
  • 2~5 years of IT infrastructure experience
7

Responsibilities For Data Center Technician Seattle Resume

  • Experience with Powershell, JAMS scheduling software and Microsoft Office applications (Word, Excel, PowerPoint, Access)
  • Experience with encryption programs (PGP/GPG)m public/private keys and key signing
  • Experience with SSL/SSH certificates and public/private keys
  • In Information Technology with relevant data center experience
  • Direct experience in a similar role
8

Responsibilities For Temporary Data Center Technician Resume

  • Experience with network cable management
  • Accountable for tasks within scope and their effective delivery
  • At journeyman or technician level, or the equivalent in a critical environment. Preference given to data center, hospital, or power plant experience
  • IT support experience
  • AA or AS in technical field or equivalent hands on experience
  • Previous work experience in the creation of standard operation procedures and knowledge base articles
9

Responsibilities For Data Center Technician Analyst Resume

  • Provide review for proposed solutions to validate requirements and identify potential faults/single points of failure
  • Basic Mainframe hardware knowledge - Data center experience (raised floor computer room)
  • Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems)
  • Experience with VMWare and Microsoft Hyper-V
  • Experience with Microsoft System Center product suite; SCCM, SCOM, SCSM
  • IT support experience
  • Data center operation experience
  • Experience in a technical support role
10

Responsibilities For Amazon Data Center Technician Resume

  • Previous experience in classified datacenter environments
  • Data Center or IT experience
  • Experience with industry standard cable management practices
  • BS (or relevant experience)in computer science or management
  • At least one (1) year of supply chain/inventory experience

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