Crm Solution Architect Resume Sample
Dan Bradtke
273 Parisian Street,
Chicago,
IL
+1 (555) 802 7156
Work Experience
Senior CRM Solution Architect
04/2017
-
PRESENT
Los Angeles, CA
- Manage, advise and mentor the CRM team business analysts
- Conduct market research to identify new solution areas
- Create business case for new solution
- Share business case with Senior Consultant / Team Lead for inputs
- Detail out new solutions as required
- Map solution developed to client space
- Provide support for project execution involving new solution if required
- Followup to closure in order to implement change and escalate to supervisor if required
Crm Solution Architect
05/2011
-
11/2016
Chicago, IL
- Previous experience in implementing technologies such as MSMQ, VB.NET, C#, ASP, ASP.NET, RESTful API’s, XML, XSL, WCF and SOAP
- Familiarity with relational database concepts
- Refinement and enforcement of development standards
- Scope Management Control
- Solution Quality Assurance / Management
- Strong understanding of the functional domain of Omnichannel marketing and commerce, its position in our clients’ business ecosystem, and its relationship to other digital and physical functions, processes, and systems
- Provide work around as needed where standard solution is not required
- Map solution/ deliverables to service level agreement (SLA) for delivery
Microsoft Dynamics CRM Solution Architect
11/2004
-
12/2010
Dallas, TX
- Detail out customization requirements/ configuration changes required
- Cost/Effort estimations, offering, quotations, risk analysis & mitigation
- Design and Lead the implementation of Dynamics 2016 and 365 solution architecture to fulfil client business requirements and meet strategic goals
- Design and Develop End to End architecture for MS Dynamics and Integration Architecture for to a mix of hosted and on-premise systems
- Direct Development teams, set the standard for and ensure best practices for MS Dynamics implementations
- Establish and evolve architectural standards, reference models, guidelines and principles
- Partner with business and IT teams to develop solutions that meet business needs
- Providing architectural guidance and direction for the application layer integration with back end services
- Work closely with organization's product managers, BSAs, engineers to understand details and support technical implementations of Microsoft Dynamics 365 solutions
Education
Doane University - Crete Campus
1998 - 2003
Bachelor's Degree in Information Systems
Professional Skills
- Detail-orientation with strong analytical and problem-solving skills
- Strong collaboration, facilitation and communication skills required
- Self-motivated with strong technical and leadership skills
- Effectively and efficiently manage competing priorities in a dynamic environment
- Good social, communication and organizational skills
- Customer orientation with consultative skills
- Experience in creating Blueprint document, participating and managing Business workshops & creating Functional Specifications
How to write Crm Solution Architect Resume
Crm Solution Architect role is responsible for software, travel, retail, training, integration, database, security, telecommunications, java, architecture.
To write great resume for crm solution architect job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Crm Solution Architect Resume
The section contact information is important in your crm solution architect resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Crm Solution Architect Resume
The section work experience is an essential part of your crm solution architect resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous crm solution architect responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular crm solution architect position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Crm Solution Architect resume experience can include:
- Work experience gathering business and technical requirements
- Work experience managing solution delivery projects
- Extensive experience working in a multi-platform, enterprise environment in an architectural role
- Experience as a solution or functional architect working with MS Dynamics 2016 or CRM 365
- Operate as an escalation point for Operational Support Teams
- Work experience with MDM technologies, specifically around customer data
Education on a Crm Solution Architect Resume
Make sure to make education a priority on your crm solution architect resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your crm solution architect experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Crm Solution Architect Resume
When listing skills on your crm solution architect resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical crm solution architect skills:
- Solid verbal and written communication skills to both technical and non- technical audiences
- Good experience and knowledge of defining CRM architecture and integration points in BSS environment
- Experience in developing business-critical solutions using on-premise or cloud-based vendor programming language, .Net, JavaScript, Angular JS, HTML 5 and MVC5
- Work experience creating knowledge documentation and supporting team members in knowledge transfer
- Experience in a technical lead role that has business facing aspects
- Experience in meeting directly with VPs, Directors, and Managers on the business without direct support from their manager
List of Typical Skills For a Crm Solution Architect Resume
1
Skills For MS Dynamics CRM Solution Architect Resume
- Excellent interpersonal, influencing and collaborative skills
- Overall 8-10 years’ experience in CRM applications. At least worked as a MSCRM Architect in at least 1 project
- Excellent verbal and written communication (English) required
- Experience in implementation of CRM solutions with telecommunications sector
- Desirable – SAP Social Service experience
- Running workshops to gather high-level requirements
- Developing high-level architecture documents
- Knowledge of star schema data warehousing
- Readiness to work abroad and travel frequently
2
Skills For Microsoft Dynamics CRM Solution Architect Resume
- Self motivated, professional, confident & innovative
- Perseverant and yet open-minded to changes
- Significant knowledge of Dynamics 2016/365 CRM, and the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions, including SharePoint and OneDrive/OneNote
- Exposure to data modeling and integration
- Microsoft SQL Server Database Technologies
- Microsoft Integration SQL Server Integration Services
- Integration technologies, preferably BizTalk
- Cognos PowerPlay, Query, Report Studio, Transformer
3
Skills For CRM Solution Architect, Toronto Resume
- Work with closely with technical teams, business teams, and vendors
- Ability and passion to quickly learn new systems, tools and procedures to assist companies on IT data solutions
- Manage client relationships from start to execution
- Follow through on commitments, achieve timely resolution of issues
- Conduct initiatives to meet client expectations
4
Skills For Senior CRM Solution Architect Resume
- Approach client proactively to better understand issues and needs
- Share business value of services to win engagement
- Deep Working knowledge of CRM platform (Siebel) required, including knowledge and experience with the following: assignment rules, business rules, workflows, data validation rules, object and data model changes, screen changes, custom scripting, workflow, E Script, EAI and EIM
- Working experienced in Siebel
- Coordinate and work in multiple simultaneous projects
5
Skills For CRM Solution Architect / Salesforce Resume
- Deliver in uncertain worlds
- Team work in a multinational environment
- Have a customer focused attitude
- Broad Technical Acumen in Business Support Systems (BSS) and CRM domain
- CRM solution, preferably Ericsson Telecom CRM or MS Dynamics CRM
- Point of Sales (POS)
6
Skills For SAP CRM Solution Architect Resume
- Strong leadership experience to deliver high quality product that follows high level of standards across all levels of design work and able to thrive in the face of challenge
- Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components
- Experience implementing or supporting enterprise CRM applications including Microsoft CRM, SalesForce.com, Oracle CRM, SAP CRM, NetSuite, etc
- Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization
- Analyze existing code such as JavaScript & .NET
7
Skills For Digital It-crm Solution Architect Resume
- Advanced use of Microsoft Project, Excel, Word, and Visio
- Experience leading presales workshops, developing roadmaps, developing and delivering demonstrations, developing estimates and assisting the development of RFP’s responses and Statements of Work
- Dynamics CRM STRONG technical knowledge (CRM, Data Model, ISV’s), is able to represent the product solution from a technical perspective
- Business Process Flow knowledge in Sales & Service
- Use standard SAP methodology, classify the development objects into RICEF silos
8
Skills For Dynamics CRM Solution Architect Consultant Resume
- Articulate / understand role of multiple systems in the landscape and solution based on architectural guidelines
- Integration with external (non-SAP) systems UI5 / HTML 5 based front end API based solution (communication bidirectional from SAP CRM)
- Relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation
- Provide design reviews as required by SDLC processes, as needed
- Analyze technology industry and market trends, determine their potential benefit, and impact to the product and architecture roadmap
- Knowledge transfer of high-level architecture to project teams
Related to Crm Solution Architect Resume Samples
Business Solution Architect Resume Sample
Work Experience
• Home DeliveryHome Delivery oversees application development
• Functions in a consultative role to provide expertise in BA tools,
• Deep functional and technical acumen and understanding of Microsoft Dynamics CRM and xRM platform
• Understand and articul...
Professional Skills
• Excellent analytical, critical thinking, p...
• Strong consulting and client-facing skills
• Strong consulting and client facing skills
Digital Solution Architect Resume Sample
Work Experience
• Delivery of approved solution designs which are aligned with enterprise and system architecture and follow Syngenta standards, guidelines and reference models
• Ensure projects deliverables are developed in line with the solution design
• To be an active member of a team who ...
Professional Skills
• Fluent English (both verbal and written co...
• First class influencing skills, able to qu...
• Strong service orientated skill set and ab...
Microsoft Dynamics CRM Resume Sample
Work Experience
• Participates in every aspect of the implementation from analyzing the customers’ business requirements from configuring Microsoft Dynamics CRM application to meet the customers’ needs, to testing support and cut over support for go-live
• Has industry experience and understands challenges and risks...
Professional Skills
• Excellent oral and written communication s...
• Advise on options for meeting the identifi...
• MSCRM Integration Developer with strong ha...
Senior Cyber Resume Sample
Work Experience
• Demonstration of deep technical understanding of Cyber/Network Security & Privacy, an Commercial and Technology Errors & Omissions, and Media. Utilizing risk expertise and knowledge of industry and insurance market place, reviews clients’ exposures and loss experience and develops solutions for complex clients’ n...
Professional Skills
• Passion for all things information technol...
• Project and case management skills
• Experience of using common security tools ...
Consultant CRM Resume Sample
Work Experience
• Identify the appropriate stakeholders for your area of work, considering the impact of your work and the broader cross-functional dependencies. Manage these relationships to meet stakeholders’ business needs and align expectations. Always strive to improve business partner satisfaction
• Implemente...
Professional Skills
• Strong Influencing skills and communicatio...
• Global team player, effective and reliable...
• Experience managing global CRM teams and w...
Lead SAP Resume Sample
Work Experience
• Application life cycle management for all Tate & Lyle’s application landscape including roadmaps and Software Asset Management where needed
• Comprehensive understanding of SAP’s customizing toolset
• Work independently as well as a part of a global team
•&nbs...
Professional Skills
• Experience in strong background in formal ...
• Business Analyst experience in functional ...
• Min of 6 to 8 years of experience required...