Crew Scheduler Resume Sample
Jaunita Goldner
5934 Gerhold Green,
San Francisco,
CA
+1 (555) 280 4692
Work Experience
Crew Scheduler
09/2016
-
PRESENT
Philadelphia, PA
- Good typing and 10 key skills, good working knowledge of PCs and Windows applications is mandatory
- Familiarity with multi-line phone operations
- Work with others as part of a team and work under tight time constraints and in high stress situations
- Advanced coursework and/or training related to Aviation Management desirable
- Previous aviation operations experience and knowledge of airline
- Familiarity with Scheduling and Travel SOP’s
- Execute and resolve complex tasks in a timely and efficient manner
Crew Scheduler, Pilots
06/2014
-
08/2016
Phoenix, AZ
- Assist Crewmembers with applicable schedule adjustments when automated functionality is not available
- Assist with daily and monthly checklists/reports
- Effectively develops and maintains cost effective and progressive scheduling plans for the Officers and crew under the disciplines assigned
- Accounts for shortages and prepares contingency plans ensuring replacements are arranged to avoid extended periods of shortfall
- Administers rotational plans for new builds, dry/wet docks, manning reductions and vessel transfers
- Reviews companion assignments to ensure linked crew are placed together
- Anticipates operational scheduling needs and develops solution plans in line with departmental policies
- Resolves escalated issues from shipboard management, shore side management and recruiting offices
Education
George Fox University - Salem Center
2008 - 2013
Master's Degree in Management
Professional Skills
- Strong organizational skills, attention to detail, written and verbal communication skills
- Computer skills and verbal communication skills
- Intermediate MS Office skills including experience with Outlook, Word and Excel
- Excellent communication skills (both written and verbal) involving a diverse population
- Strong communication, computer and math skills
- Strong interpersonal, communication and process management skills (verbal and written)
- Well-developed planning and organizational skills
How to write Crew Scheduler Resume
Crew Scheduler role is responsible for organizational, typing, training, database, recruiting, planning, manufacturing, travel, events, software.
To write great resume for crew scheduler job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Crew Scheduler Resume
The section contact information is important in your crew scheduler resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Crew Scheduler Resume
The section work experience is an essential part of your crew scheduler resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous crew scheduler responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular crew scheduler position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Crew Scheduler resume experience can include:
- Demonstrated strong computer skills in Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- Skilled in conveying complex information clearly and accurately
- Previous experience in a fast-paced, multi-variable influenced, critical thinking position required
- Experience with ScheduleSoft or other related scheduling software and Kronos workforce software
- 3 - 5 months of current inflight scheduling experience
- Previous aviation operations experience and knowledge of airline and aviation terminology
Education on a Crew Scheduler Resume
Make sure to make education a priority on your crew scheduler resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your crew scheduler experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Crew Scheduler Resume
When listing skills on your crew scheduler resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical crew scheduler skills:
- Demonstrated ability to successfully manage competing priorities, to meet frequent deadlines and to work with sensitive and confidential information
- Interact effectively with all levels of management and union groups, as needed
- Communicates effectively with the team
- Scheduling experience in a manufacturing environment
- Crew scheduling or operational experience
- Experience with crew scheduling software
List of Typical Experience For a Crew Scheduler Resume
1
Experience For Inflight Crew Scheduler Resume
- At least two years of professional experience in an operational environment
- Crew Scheduler Experience
- Consistently delivers on commitments to external and internal business partners
- Monitor crew legalities, communicate changes and reassign flight attendants as needed
- Responsible for safeguarding/planning for adequate reserve coverage (e.g. through trip trade approvals, rebuilding/combining pairings, reserve days off management etc.)
- Assist flight attendants and Inflight supervisors with scheduling issues
- SAP and Kronos knowledge
- Encourages team members
List of Typical Skills For a Crew Scheduler Resume
1
Skills For Inflight Crew Scheduler Resume
- Interact effectively with all levels of management and union groups, as neededMust comply with American Airlines Attendance policy
- Operations experience and familiarity with the SABRE/DECS system
- Work in a highly stressful environment on a daily basis and to prioritize tasks
- Maintaining and managing crewing, training, and other documentation (manually and/or electronically) in accordance to company document retention policies
- Generating and maintaining a variety of reports
- Investigating crew scheduling grievances
- Understanding of FAR 121 operations
2
Skills For Crew Scheduler, Pilots Resume
- Producing accurate crew schedules to meet production requirements
- Maintaining compliance with applicable union agreements
- Preparing daily crew sheets and schedules for each department and/or work area
- Entering employee attendance into appropriate database(s)
- Provide a written pass down to the following crew-scheduling shift
- Forecasts recruiting needs and communicates to Crew Scheduling Manager to ensure sufficient crew is available for future rotations
3
Skills For Crew Scheduler Resume
- Proficient in the use of computer business applications with working knowledge of word processing, spreadsheets and database applications
- Work in conjunction with the Training Department to assign IOE with qualified check airmen
- Maintain CMS Crew Scheduling data
- Complete understanding of the applicable FAR’s
- Advanced coursework and/or training related to Aviation Management
- Familiarity with Crew Member Collective Bargaining Agreements
- Identify & resolve crew legality/scheduling conflicts
- Utilizes department reporting to maintain rotation plans in line with department policies
4
Skills For Inflight Crew Scheduler Resume
- Monitors output of Automated Planning Tools
- Complete, input and/or deliver all assigned crew scheduling reports, documents and logs in an accurate and timely manner
- Implement the policies & goals established by the Company as directed by the Director of Crew Services
- Ensure crew member assignments are in accordance with the applicable FAR’s and Allegiant Crewmember Work Rules
- Interface with other departments to adequately plan and coordinate assignments for crew members for all scheduled, chartered and ad-hoc flights
- aintain the day-to-day crew schedules
- Implement the policies & goals established by the Company as directed by the Director of SOC
- Ensure crew member assignments are in accordance with the applicable FAR’s and Allegiant Air Pilot Work Rules
5
Skills For Crew Scheduler, Pilots Resume
- Maintain the day-to-day crew schedules
- Work in conjunction with the Training Department to assign IOE with qualified check airmen and check Flight Attendants; Maintain continuous surveillance of crew legalities
- Learn and proficiently operate sophisticated and complex software systems (i.e., Navitaire, Sabre Crew Trac, Flite Trac and Flica)
- Manage multiple tasks and priorities in a high-stress, fast-paced environment
- Airline experience
- Award and cover non-routine time off requests such as vacation, leaves, sick, and trip trades
6
Skills For Crew Scheduler Resume
- Develop and implement the month-to-month bid period transition
- Ensures that changes to the published schedule are communicated to crewmembers in a timely manner
- Work varied shifts; nights, weekends, graveyards, and holidays
- Function in high stress environment
- Intermediate to advanced user knowledge of Microsoft Office suite
- Exercise sound judgment in making decisions based on information gathered/reviewed to exercise sound judgment in making decisions based on information gathered/reviewed
- Current (6 - 12 mos.) crew scheduling experience
- Responding to production requirement changes quickly and accurately and coordinating crew scheduling requirements with supervisors
- Understand the 24-hour clock and worldwide time zones in daily conversations with crew members
7
Skills For Inflight Crew Scheduler Resume
- Scheduling employees for a wide variety of off work events (such as vacations, leaves of absence, bereavement leaves, etc.) training and company functions, in accordance with existing policies, procedures and contractual constraints
- Knowledgeable of Microsoft Suite (Word, Excel, PowerPoint)
- Ensures handover and supernumerary cabins are processed and/or negotiated in a timely manner and accurately updated in MAPS
- Reviews MAPS data for accuracy in travel days, leave accrual and MAPS exception reports, etc
- Communicate to manager any requests that fall outside department policies and procedures
- Provide coverage of alternate disciplines as required
- Utilize all available crewmember tracking tools, such as the lines of flying and flow chart, to ensure all Southern Air flights are covered by legal crews who meet all appropriate FARs
- Notify and/or ensures that flight crewmembers and loadmasters are notified of all required information and follows up and/or confirms that follow-up occurs to ensure that have confirmed their ability to report to the assigned flight within 48 hours of their scheduled flight departure
8
Skills For Crew Scheduler, Pilots Resume
- When necessary, research, arrange, confirm and follow up on all hotel and transportation arrangements, as well as catering arrangements, for crewmembers and loadmasters
- Establish and maintain effective working relationships with all crewmembers and loadmasters
- Create an environment that encourages teamwork
- Know and uses all appropriate Southern Air processes, operations and policies, FAA regulations and procedures, and flight and crew scheduling terminology and processes
- Can use all appropriate communications technology, i.e., fax, phone, SITA network, to ensure that appropriate crew information is communicated worldwide to appropriate parties on a timely basis
9
Skills For Crew Scheduler Resume
- Knowledge of complex regulatory requirements affecting crew planning and scheduling, e.g. EU-FCL, EU-OPS-Subpart Q, and 2. DVLuftBO
- Efficient in meeting deadlines; self-motivated, adaptable in rapidly changing situations, organized, collegial and diplomatic
- Track and schedule Loadmasters to flight assignments and training
- Assign all open trips in accordance with flight attendant collective bargaining agreement, FARs, and established company policies and procedures
- Work in shift duty, including nights, weekends and public holidays, in a diverse environment among people of widely different backgrounds
10
Skills For Inflight Crew Scheduler Resume
- Liaise with operational management on crew scheduling requests
- Ensures proper and timely communication is maintained at all times with shipboard management, shore side management and recruiting offices
- Track, maintain, and update Jeppesen Manuals in System Operations Center and on board aircraft
- Responsible for the daily scheduling of flight attendants ensuring all flights are appropriately staffed and crew accommodation needs are met, including hotels and transporation
- Effective written and spoken English and German
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