Content Management Resume Sample

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Alexandro West
8814 Araceli Place,  New York, NY
+1 (555) 604 2233

Work Experience

Manager, Content Management & Operations
06/2015 - PRESENT
Chicago, IL
  • Languages: Object oriented programming languages like Java, PHP (5.x)
  • Web Technologies: XML, XSLT, JSON, HTML, CSS, OO JavaScript, jQuery, AJAX, SOAP and RESTful web services, Templating engines like Velocity, Smarty
  • Framework : Zend, Drupal, MVC
  • Documentation: UML, MS Visio, MS Office
  • Database: RDBMS like Oracle, MySQL
  • Tools: SVN, Maven, Eclipse
  • Familiar with Microsoft SharePoint and its workflows
  • Technical and/or Business Writing experience
Content Management Analyst
04/2009 - 02/2015
New York, NY
  • Ensure communication is published in user friendly formats such as HTML, Flash, Acrobat, etc
  • Serve as a key leader for the DE team in helping to drive digital adoption, contribute to strategies, program development and investments to make the Kindle platform the best fit for our customers’ and publishers’ needs
  • Capture & centralize video content in coordination with the label’s product managers
  • Establish and maintain customer relationships so we never lose sight of the business we’re in and ensure we’re focused on providing solutions that are useful to our customers
  • Gain an understanding of Devon’s business, ECM capabilities and identify opportunities to implement ECM capability to meet or exceed Devon’s business needs
  • Have a “glass is half full” mentality that enables what can be done rather than what isn’t possible
  • Design, develop and implement solutions that address business needs and opportunities by working with business and IT personnel; propose changes that would make the ECM environment more effective; gather requirements; create custom technical design documents; perform unit and system testing; and implements plans for small to complex projects
  • Participates in planning and execution of tasks related to Enterprise Content Management platforms based initiatives which include upgraded versions of current systems, configuration changes, debugging issues, third-party solutions, and integration with additional enterprise systems
  • Maintains and supports the operation of the ECM solution by administering user access, license consumption and account management including creation, changes and deletions
Content Management Assistant
05/2003 - 02/2009
Boston, MA
  • Content Structuring or Organizing experience
  • Understanding of data and process flows
  • Experienced with the construction of data and process flows
  • Plan, design, develop, review, publish, and communicate content in a non-voice environment
  • Maintain information via content management, editorial, and desktop publishing domains
  • Review content, structure, and publishing materials for reports, websites, and intranets for internal and external customers
  • Perform grammar checks and edits
  • Ensure logical flow of content by collating, organizing, and ordering of content
  • Ensure consistency in language, structuring, and neutralizing content consistent with internal and external norms and standards


Marymount California University
1998 - 2003
Bachelor's Degree in Computer Science

Professional Skills

  • The first thing we are taking on involves building our next generation content and navigation APIs delivering personalized content to the presentation layer for a broad device eco system
  • Collaborate with KOSystem (TCCC + Bottlers/in-market partners), agencies and other stakeholders across our value chain: Develop and leverage relationships with stakeholders to appropriately stretch and impact our global business
  • Excellent verbal and written communication skills, demonstrated experience in publishing for a self service environment
  • Well-developed communication skills oral, written, listening. Good analytical and negotiation skills, and close attention to detail
  • Excellent planning, prioritization, management, and organizational skills
  • Minimally, 5-years of experience; Project management experience; Enterprise Content Management experience; Knowledge Management experience
  • Excellent verbal and written communication skills, with the ability to speak effectively both internally and externally to our labels

How to write Content Management Resume

Content Management role is responsible for content, design, technical, marketing, development, interpersonal, business, digital, automation, english.
To write great resume for content management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Content Management Resume

The section contact information is important in your content management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Content Management Resume

The section work experience is an essential part of your content management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous content management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular content management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Content Management resume experience can include:

  • Develops and/or assists with the development of appropriate test strategies, test plans and scripts, and related documentation and develop and maintain configuration procedures and documentation
  • Serves as the main technical lead of Gonzaga’s ECM solutions, troubleshoots and resolves issues in a timely manner, and work with ECM vendor for technical support as needed
  • Excellent verbal and written communication skills in order to effectively interact with executive clients, team members and leaders
  • A knack for understanding web publishing tools and other technical concepts. Strong influencing skills
  • Able to manage time and priorities effectively, including being able to handle heavy workloads with limited supervision
  • Proven track record of effectively partnering with a diverse client set across many locations/regions

Education on a Content Management Resume

Make sure to make education a priority on your content management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your content management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Content Management Resume

When listing skills on your content management resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical content management skills:

  • Solid written and oral communication skills - good command of English both spoken and written is essential
  • Strong writing skills, working knowledge of MS Word, Excel and Project
  • Excellent management skills, including directing agencies
  • Excellent writing and editing skills that reflect the ability to clarify and simplify complicated messages
  • Good Professional and Communication Skills
  • Strong skills in Microsoft Office products, specifically Word, Excel, & Outlook

List of Typical Experience For a Content Management Resume


Experience For Content Management Analyst Resume

  • Impressive skillset and and demonstrated capabilities in (Adobe AEM, Adobe CQ5, Alfresco, Open CMS, IBM WCM ect.)
  • Proactive, enthusiastic, flexible and highly motivated team player with excellent communication skills
  • To demonstrate the ability to establish and maintain effective relationships and partnerships with key stakeholders and global teams
  • Demonstrated understanding of Citi’s Name Screening process and policies
  • Experience interacting with and supporting end users
  • Experience with developing and implementing large, complex ECM solutions required
  • At least five years’ experience working in xml content management domain, preferably in IT

Experience For Enterprise Content Management Analyst Resume

  • Experience with OpenText core modules, Workflows, RM Module, Classifications, RM Classifications, etc
  • Drives the collection of local content (eg GBA) to populate the portal for a full user experience
  • Content management experience, preferably in HR
  • Experience with Google Analytics, Web Trends and other portal related analytic tools
  • Promote the functionality of Guidebook across the organization; Identify ways to enhance the user experience for Guidebook
  • Collection, Standardization and validation of corporate annual, semi-annual or quarterly financial data from companies; published reports
  • Min 10 years of overall IT experience
  • Experience in technology, operations, e-commerce and/or customer support organization

Experience For Content Management Consultant Resume

  • Strong background working directly with stakeholders for requirements gathering and documentation
  • Experience as a Business Systems Analyst
  • Strong passion for technology and ability to learn and adapt quickly to a complex systems environment
  • Establish the content strategy for our self service experience
  • Experience with multimedia content types
  • Experience with SQL and NoSQL databases(above average)

Experience For Manager, Content Management & Operations Resume

  • Review and validate onshore invoices loaded by others as assigned
  • Proven high standards in all aspects of documentation
  • Intermediary web design experience/education (HTML and CSS)
  • Have experience with RSuite (or expertise in a similar content management system)
  • Proven knowledge of business process E2E (e.g. Digital publication, product information enrichment, translation, catalog management)
  • Experience with Adobe Creative Suites 4 (Adobe Flash CS4, adobe Photoshop CS4, adobe Illustrator CS4 and Adobe After Effects CS4) or similar
  • Experience in an area related to information, editorial and knowledge management and strategy required
  • Experience in ECM, BPM, ILG or cloud solution portfolios

Experience For Solution Sales, Regulated Content Management Resume

  • Experience with COP IT project processes
  • Enterprise-level systems design and implementation experience
  • J2EE of experience
  • Liaising with UK and International offices on the content delivery –working with Labs, and programming daily and monitoring
  • Understanding on how best to develop learning/training material in order to drive direct access across the organisation
  • Tracking and reporting on content status in consistent format to senior management
  • Handling internal/external queries and requests regarding real-time data and feeds within a time-sensitive market
  • Managing SAP’s product and solution content and related areas and ensuring consistent, complete and up to date information at any time

Experience For Video Content Management Expert Resume

  • Supporting the design and exposure of related information on and other customer facing media
  • Establishing high performing networks and communities to support content maintenance
  • Ensuring technical staff and business partners work towards alternatives and solutions to meet agreed requirements
  • Developing Software applications for Content and Asset Management platform
  • Fixing of data errors in a timely manner

Experience For Manager, Content Management Resume

  • Conducting data issue root cause analysis, business cases and preventive & corrective actions
  • Defining country specific policies together with members of the Quality Control team
  • Being our country regulation expert
  • Checking websites, grids, pc demos for accuracy
  • Identifying trends, improvements and efficiencies
  • Modeling content requirements for the most efficient and strategic use of Marriott’s content platforms and systems
  • Working knowledge of IBM FileNet P8 System suite of products (Certified Professional desirable)
  • Producing weekly reports
  • Maintaining high levels of productivity and accuracy

Experience For Enterprise Content Management Infrastructure Architect Resume

  • Working knowledge of web-based product delivery (SQL, HTML, Director, Shockwave) and ability to support products
  • Driving regular or project based update cycles where required
  • Challenging complexity of data models and processes and drive for simplification
  • Developing and maintaining the Content Strategy for our digital client facing channel ('the app')
  • Working with content experts across the bank and outside the bank to create engaging, dynamic content to deliver via the app
  • Managing the publishing and lifecycle of content within the app
  • Engaging the sales and product teams in support of clients around the published content
  • Facilitating an 'editorial board' to ensure that all of the above is managed seamlessly

Experience For Soulpancake Content Management System Fellow Resume

  • Defining and gaining approval on CS customer-facing Help, associate Help (KC), and the multi-media vision and strategy
  • Turning data and observations in the Help and KC vision/strategy into action and managing execution
  • Establishing and maintaining a governance model for Help and KC content
  • Developing and driving a Help content launch strategy for new Amazon Consumer initiatives in the Americas
  • Working through challenges and emerging Help and KC needs of a fast-paced, dynamic organization
  • Managing the day-to-day operations of the Customer Service KM team while supporting team member growth/development
  • Working knowledge of enterprise level databases

Experience For L&D Specialist Content Management Resume

  • Working with operational and business leaders to understand CS Help and KC needs
  • Aligning Americas CS Help and KC with Global initiatives and standards
  • Maintaining Amazon’s high-bar for clear, concise, and trust-worthy content
  • Using data and input from stakeholders to drive improvements to Amazon Help and KC content
  • Upgrade sites by updating content and graphics; identifying and evaluating improvement options; introducing new technology; maintaining links
  • Interact with several different publishing systems including but not limited to: CMS, routing/workflow, tracking, and Digital Asset Management systems
  • Self-Starter: Someone that does not sit still: reading/studying/implementing technology in personal life and job downtime
  • Document defects and reviews, evaluates and resolves ECM software issues reported during testing

List of Typical Skills For a Content Management Resume


Skills For Content Management Analyst Resume

  • Strong skills within enterprise content management and work flow automation required
  • Excellent interpersonal skills and ability to present in front of an audience
  • Well-developed time/self-management skills to plan, prioritize and organize work of others
  • Excellent written/verbal communication, organization, analytical and time management skills
  • Demonstrated operational process design and optimization skills
  • Speaking skills: Ability to communicate clearly in person and over the phone (virtual team)

Skills For Enterprise Content Management Analyst Resume

  • Writing skills: Ability to write clearly, concisely, and with a professional demeanor
  • Experience delivering projects and has experience managing budgets
  • Demonstrated experience in creating change and lasting results in complex organizations such as financial institutions
  • Demonstrated extensive experience with designing global content management solutions
  • Mobile application development knowledge and video editing skills
  • Demonstrated experience managing talented teams of specialized resources
  • Advanced technical skills using SPS 2013 and earlier instances to develop manage, entitle, stage and publish content for target audiences
  • Strong preference to experience using CoreMedia Solutions (CoreMedia 8- or-CoreMedia LiveContext)
  • Problem solving skills and prevent any potential errors

Skills For Content Management Consultant Resume

  • Some experience in systems administrating, systems development, or related experience highly desirable
  • A willingness to learn the skills needed to configure content management tools and apply them to the business of our clients
  • Documented presentation skills - development (MS PowerPoint) and management presentations
  • Project management skills with leadership qualities
  • Demonstrated success in handling multiple projects, priorities and people concurrently
  • Effectively able to communicate to a global audience and to lead upward

Skills For Manager, Content Management & Operations Resume

  • Experience implementing, supporting, and administering SharePoint sites
  • Experience working in a CMS such as YouTube or VEVO, or working in the music industry
  • Experience implementing Content Management solutions utilizing the Open Text suite of products. (Teamsite/Livesite/Opendeploy)
  • Experience working with current BMS HR enabling systems: Workday, ServiceNow, Sharepoint
  • IT and business work experience including: managing team(s), development, implementation and maintenance of systems across multiple platforms
  • Experience with managing websites using web-based content management systems, preferably Sitecore

Skills For Solution Sales, Regulated Content Management Resume

  • Experience working with large content sets and using Information Management fundamentals and best practices
  • Experience with Agile ways of working in a multi-disciplinary and multi-cultural setting is a requirement
  • Demonstrated customer-centric approach to implementing cutting edge solutions
  • Hands on experience in designing and implementation IBM Content Manager Enterprise Edition solutions in Banking domain
  • Hands-on experience with web application development including back- and front end technologies such as Java, Spring, JSP, Freemarker, HTML, CSS and JavaScript
  • Understand the working of the dataset, be aware of the workflows and have good working knowledge of work tools
  • Demonstrated ability to work with senior leaders on strategic initiatives and on-going business support
  • Experience working in a CMS such as YouTube or Vevo

Skills For Video Content Management Expert Resume

  • Good understanding of SAP’s organizational setup
  • Several years’ experience in Knowledge Management and Copy writing
  • Experience in content marketing
  • Experience in e-commerce, working with a catalog of 500+ SKUs
  • Experience in delivering advanced customer service techniques
  • Strong understanding of IT operational processes and familiarity with standards and trends in the industry relative to IT processes, such as ITIL and CMMI
  • Knowledgeable and experienced in the full Systems Development Life Cycle and Testing Methodologies
  • Experience supporting ECM technology projects(SharePoint, SharePoint Online, Kofax, Livelink)
  • Good team player and comfortable dealing with all levels of management

Skills For Manager, Content Management Resume

  • Experience developing applications for graphical user interfaces
  • Some experience with and working knowledge of records management practices
  • Experience using ECM platforms (SharePoint, OpenText, etc.)
  • Deal with multiple/conflicting priorities
  • Experience using HTML & CSS
  • Experience in selling Software as a Service (SaaS) solutions
  • Experience in Product Marketing

Skills For Enterprise Content Management Infrastructure Architect Resume

  • Experience performing OCM activities
  • Experience with managing budgets
  • Experience with HP Content Management products including TeamSite 7.4.1, OpenDeploy 7.4.1, and MediaBin 8.1
  • Maintain effective internal and external working relationships
  • Proven ability to align senior leaders to a compelling vision for the future
  • Hands on experience in creating technical and functional documentation
  • Experience in web-based publishing, content management, or data management
  • Experience with content management capability, including definition of content management strategy and execution
  • Proven track record of collaborating with other teams to build relationships and alignment

Skills For Soulpancake Content Management System Fellow Resume

  • Strong understanding of end to end processes globally to ensure integrated approach to knowledge
  • Solid team player who is able to work in a globally distributed team
  • Solid desire to learn new technologies
  • Content and/or Document management experience
  • Organize work, set priorities and provide advice and support to meet Engineering department information system’s needs
  • A good potential to grow both professionally and personally
  • Min 1 years’ experience with Demandware or other eCommerce platform

Skills For L&D Specialist Content Management Resume

  • Experience in Information Security sector to include risk management activities
  • Experience in program and portfolio management
  • Knowledge & experience of document capture systems and enterprise document management systems
  • Experience with Hyland OnBase or other ECM system
  • Experience coordinating global multi-functional teams (marketing, design, technical, localization, quality assurance)
  • Experience launching large-scale global campaigns

List of Typical Responsibilities For a Content Management Resume


Responsibilities For Content Management Analyst Resume

  • Strong process design and development skills
  • Demonstrate a desire to gain professional experience and is incredibly eager to learn
  • Strong understanding of SOA concepts
  • Very Strong knowledge of Enterprise Search and/or Video Content Management is a requirement, incl.
  • Advanced HTML/XML design experience
  • Supervisory experience, preferably in technology

Responsibilities For Enterprise Content Management Analyst Resume

  • Collaboration portal tool experience
  • Work experience
  • Delivering projects on the Agile Delivery methodology
  • Working with other application support teams, develop content management solutions to address specific business needs
  • Exploring and introducing emerging technologies into the CMS tech stack

Responsibilities For Content Management Consultant Resume

  • Working knowledge of SharePoint 2013, SharePoint Online, Yammer, One Drive, Evoq Content (DNN), Service Now and Documentum
  • Collect and load content to ECM system following established publishing process
  • Expert in one of the following areas: strategic planning, cost/benefit analyses, process improvement, risk mitigation
  • Comfortable in interacting with staff and management, including Executive levels
  • Dedication to identifying and communicating innovative ideas to improve processes and performance

Responsibilities For Manager, Content Management & Operations Resume

  • Basic knowledge of Banking industry, its product ranges and offering of interest rates
  • Work with the SDA and/or client as needed to manage completed batch emails regarding exceptions and/or outstanding requests
  • Creating and updating technical artefacts (such as, User Guides, Reference Manuals, work instructions, processes and procedures)
  • Process deletions, take downs, pricing adjustments, DSP and territories adjustments, and any updates required of existing catalog
  • Video editing and DIY video editing apps (e.g. Animoto)
  • Might be in a stationary position for a considerable time (sitting and/or standing) for 4+ hours
  • Consistent delivery of high quality service with a view to exceeding client expectations
  • Liaise with IT teams during development and maintenance of ECM technology
  • Participate in testing/usability initiatives

Responsibilities For Solution Sales, Regulated Content Management Resume

  • Exceptional operational command of business, including metrics’ based goals and achievement approach
  • Create, manage and launch content to various web properties (requires working with Facebook’s homegrown CMS)
  • Input typographic/typesetting changes
  • ECommerce Western Europe - Marketing
  • Perform regular content audits ensuring content adheres to governance
  • Contribute to the development of user guides and training materials as required
  • Adaption of photos and text for UN Women social media platforms including those managed by the MCO Caribbean, Regional Office Panama and UN Women Headquarters

Responsibilities For Video Content Management Expert Resume

  • Create graphics, banners, landing pages, and web sites
  • Applies content modeling recommendations to I.T. Solutions design
  • Assists university departments with end user testing
  • Communicates regularly with ITS partners and liaisons across the university regarding system use, upgrade and enhancement plans
  • Work closely with the Content Managers creating banners and content pieces for

Responsibilities For Manager, Content Management Resume

  • Ensure translations are being implemented across the European sites
  • Work closely with Marketing and Product teams to ensure successful product launches
  • Familiarity with common epub reading systems and functionality
  • Team spirit and problem-solving ability, ability to work independently
  • Familiarity with SEO’s role in content development and publishing
  • Capable of estimating work effort for one’s own tasks
  • Real passion for delivering consistently high-quality work on schedule
  • Stay ahead of the latest processes, procedures, and Retail eCommerce publishing tools
  • Index or SKU all invoices and scan for offshore loading

Responsibilities For Enterprise Content Management Infrastructure Architect Resume

  • Manage client Archive folders and process according to established procedures
  • Manage paper invoice files according to client needs and Tangoe internal controls
  • Manage the mapper process for loading electronic invoices
  • Work with the Service Delivery Analyst to resolve any issues preventing invoice download/load
  • Manage archiving of invoice CDs

Responsibilities For Soulpancake Content Management System Fellow Resume

  • Project methodologies, including Agile (desired)
  • Administers system reporting
  • Adult learning and education
  • Design landing pages, site collections, lists, etc. for team sites on request
  • Designs solutions based on Engineering specifications
  • Designs SOA mapping layers

Responsibilities For L&D Specialist Content Management Resume

  • Support existing Capture solutions
  • Assists with the performance, development and coaching of staff
  • Responsible for verifying audio, video, metadata and artwork in accordance with The Orchard’s content guidelines and style guide conventions
  • Create and maintain the Zendesk self service content and branding style guides
  • Establish efficient processes to manage the team of writers and publishers to ensure they publish engaging content in a timely and efficient manner

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