Consumer Underwriter Resume Sample

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Corbin Heaney
240 Nelle Lodge,  Chicago, IL
+1 (555) 920 2206

Work Experience

Consumer Cross Sell Underwriter Manager
01/2018 - PRESENT
Chicago, IL
  • Ensures sound lending decisions on consumer direct loan applications in accordance with the Bank’s Loan Policies or within defined lending limits
  • Maintains knowledge of all bank policies and compliance regulations as they relate to consumer direct Loan Officer’s function
  • Ensures all information needed to appropriately make a loan decision is obtained. Analyzes and evaluates financial statements and related materials for repayment ability. Includes reviewing self-employed, corporate and partnership tax returns, profit and loss, as well as financial statement to determine borrower’s income available for debt service
  • Analyzes applications outside of Loan Officer’s lending limits and routes to appropriate loan personnel for concurrent loan decision
  • Provides assistance to create efficiencies and process flow improvements within the department
  • Remains current on Federal and State regulations
  • Ensures all information needed to appropriately decision a loan is obtained. Analyzes and evaluates financial statements and related materials to determine repayment ability. Includes reviewing self-employed, corporate and partnership tax returns, profit and loss, as well as financial statement to determine borrower's income available for debt service
  • Secures relevant information and documentation needed to render lending decisions on SIDs, PUDs, and HOAs. Seeks formal legal opinions if needed
Consumer Credit Card Underwriter
10/2012 - 10/2017
Detroit, MI
  • Underwrites highly complex requests from Wealth Management for Purchase Money First Mortgages, Equity Choice, Equity Loan and Secured/Unsecured lines of credit. Communicates lending decisions to the Wealth Management Group and staff
  • Meets turnaround deadlines for the loan decision while ensuring service quality standards are met
  • Respond to customer inquiries from various channels
  • Understanding of judgmental underwriting principles
  • Relevant credit services experience or equivalent required
  • Familiarity with credit scoring systems
  • Ensure compliance with underwriting policies; elevate risk issues, and stay abreast of constant changes in policy and procedures
  • Familiar with the Auto Finance industry, consumer credit, trend analysis/analytics
  • Coaches lending staff on underwriting, approving and/or rejecting consumer loans
Consumer Lending Operations Underwriter
11/2009 - 06/2012
Boston, MA
  • Monitors and helps maintain the Bank’s Credit Scoring systems by calculating debt service ratio and monitoring application accuracy
  • Working with loan officer over the telephone or by email to assist them in qualifying loans
  • Staying informed of current practices in loan underwriting and credit scoring
  • Enforcing the override policies and process all requests for consumer overrides
  • Three or more years of lending or lending related experience or training, or equivalent combination of education and experience
  • Analyze data and make a credit decision in a fast paced environment
  • Underwrite consumer credit card applications and line requests
  • Respond to and resolve all customer inquiries and 2nd review requests
  • Refer credit card requests outside of lending authority to management, with recommendation


Seton Hall University
2005 - 2009
Bachelor's Degree in Business Related Field Business With Emphasis

Professional Skills

  • Critical thinking skills Excellent customer and customer service (written and oral) skills
  • Strong analytical skills including ability to read personal credit bureau reports and financial statements
  • Excellent PC skills, including Word and Excel as well as internal bank software. Ability to learn specific applications as needed
  • Excellent PC skills, including proficiency in Microsoft Office applications such as Excel, Access and Word
  • CVL/Automotive experience and/or Underwriting experience
  • Bachelors or equivalent work experience with a Mortgage Lender or Financial Institution5+ years of underwriting experience required in retail loan products
  • Underwrite a high volume of loan applications maintaining accuracy and consistency. Strong attention to detail

How to write Consumer Underwriter Resume

Consumer Underwriter role is responsible for research, analytical, customer, financial, credit, word, securities, retail, finance, training.
To write great resume for consumer underwriter job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Consumer Underwriter Resume

The section contact information is important in your consumer underwriter resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Consumer Underwriter Resume

The section work experience is an essential part of your consumer underwriter resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous consumer underwriter responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular consumer underwriter position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Consumer Underwriter resume experience can include:

  • Working knowledge of banking regulatory and agency regulations/ rules
  • Utilize computer scoring system to accept or deny credit card applications
  • Clearly and concisely communicate lending decisions to internal and external customers
  • Develop and maintain knowledge of internal and regulatory policies and procedures
  • Ensures the consumer loan application information provided is accurate and complete
  • Performs credit analysis and makes credit decisions within authority limits

Education on a Consumer Underwriter Resume

Make sure to make education a priority on your consumer underwriter resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your consumer underwriter experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Consumer Underwriter Resume

When listing skills on your consumer underwriter resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical consumer underwriter skills:

  • Consumer credit underwriting experience in a financial institution
  • 1-3 Consumer credit underwriting experience in a financial institution
  • Extensive knowledge in consumer credit analysis and experience in consumer lending
  • Working knowledge of various related software applications, including spreadsheets, word processing, etc
  • Existing knowledge of banking credit, operational, and regulatory risk
  • Consider alternatives or restructuring of loans not meeting the consumer lending policy as presented

List of Typical Experience For a Consumer Underwriter Resume


Experience For Consumer Credit Card Underwriter Resume

  • Perform analysis of the credit transaction by receiving the credit score(s), credit quality of the personal credit bureau reports, debt ratios, collateral, structure, adjusted net worths, etc
  • Analyze documentation (credit reports, personal financial statements, personal/business tax returns, etc.) to determine borrower creditworthiness
  • Review and clear loan conditions on approved loan applications

List of Typical Skills For a Consumer Underwriter Resume


Skills For Consumer Credit Card Underwriter Resume

  • Well-organized, energetic, self-starter with strong research and analytical skills. Strong analytical skills
  • Well-organized, energetic, self-starter with strong research and analytical skills Strong analytical skills
  • Excellent time management skills and organizational skill
  • Well-organized, energetic,self-starter with strong research and analytical skills
  • Strong customer service and intrapersonal skills
  • Effectively manage multiple priorities in a high-volume, time-sensitive environment while maintain accuracy and service level agreements
  • Effectively multitask the various responsibilities while maintaining accuracy and adhering to all business requirements and service level agreements
  • Prioritize and manage activities
  • Assessing loan attributes and documentation for soundness

Skills For Consumer Lending Operations Underwriter Resume

  • Review loans and extensions within the 10-15 minute turnaround including cross selling of Patelco products and services
  • Suggest counseling methods for members by creating a loan scenario to best fit the member’s financial needs
  • Basic knowledge of consumer/mortgage credit, credit reports, lending and underwriting concepts, practices and procedures
  • Knowledge of lending policies and processes, including current laws and regulations and industry practices
  • Understand consumer lending product profiles and associated pricing/ criteria in relation to credit decisions
  • Comprehensive knowledge of Commercial Lending/Wealth Management

Skills For Consumer Eligibility Underwriter Resume

  • Assist staff with how to read a credit report and debt counseling to members
  • Update weekly rate comparison and share any new products and services other financial institutions are offering
  • Recognize alternatives to loan products beneficial to members based on circumstance and review with Consumer Lending Underwriter II for further recommendation
  • Recommend extensions in the event member is facing a temporary hardship
  • Educate and train staff to increase lending knowledge associated with member and credit union benefits
  • Occasional visits to branches for branch training
  • Clearly communicate lending decisions and requests for additional information to internal and external customers via the department email inbox and phone line
  • Comprehensive understanding of credit card industry
  • Evaluate and structure loan requests,determining appropriate documentation for approved loans

Skills For Consumer Lending Underwriter Resume

  • Evaluate financial risk in conformance with underwriting policies,procedures and methodologies
  • Extensive knowledge in bank lending policies and regulatory requirements
  • Basic knowledge of credit scoring principles and principles of finance
  • Verify information on loan applications for accuracy against supporting documentation in file
  • Underwrites and processes Consumer loan applications, by applying the bank’s loan and credit policies
  • Comprehensive knowledge of Mortgage/Consumer Direct/Commercial loan cash flow analysis
  • Strong understanding of standard loan documentation and guidelines including, but not limited to: property appraisals, property title searches, income verification, trusts, purchase contracts, etc
  • Customer service focused with the ability to work well independently in a fast-paced team–oriented environment, while staying organized and maintaining attention to detail
  • Complete reports with accuracy and by deadline

Skills For Direct Consumer Underwriter Resume

  • Provide professional, friendly and efficient member service to all members and staff
  • Support the credit union’s efforts to identify and report member’s transactions in accordance with the Bank Secrecy Act
  • Reply to staff questions in a professional and expedient manner to educate staff
  • Inquire with Consumer Lending Underwriter II on how to resolve issues when unsure of solution, demonstrating ownership and the initiative to learn problem solving
  • Recommend and implement necessary changes in credit guidelines
  • Address alerts present on credit reports for member’s protection against potential fraud and losses to the credit union
  • Complete credit analysis to adjudicate new credit card and charge card applications and re-assessments through the use of various sources (e.g., Banks, Credit Bureaus, Info-Direct, Employment or other sources as required) and in accordance with sound credit granting principles for Canadian based customers

Skills For CVL Consumer Underwriter Resume

  • Respond to incoming written, web/e-mail or phone inquiries from Canadian customers with BMO card products, & service employees and internal departments in a prompt and professional manner and in accordance with standard risk verification requirements
  • Communicate effectively with applicants/cardholders on the status of their application and obtain any relevant additional information to identify any potential risks and ensure that full consideration is given to the customer’s request and to ensure a positive and professional experience for the customer
  • Promptly assist customers and conduct all transactions with customers in a friendly, courteous, professional and knowledgeable manner and in accordance with established standards,
  • Take “ownership” of customer satisfaction, ensuring service recovery procedures are adhered to and issues escalated as appropriate
  • Credit/Lending, Approve or Decline loans
  • Identify and professionally communicate any areas of improvement needed relating to application

Skills For Consumer Finance Underwriter Resume

  • Ensure needs are met or exceeded by resolving complaints in a timely manner
  • Optimize opportunities by referring cross-sales to the appropriate sales LOB
  • Obtain essential information from customers and/or branch employees to support and aid in the adjudication of credit worthiness
  • Analyze and review the file for accuracy, thoroughness and completeness
  • Know the red flags and ensure that issues that fall outside of the Banks and regulatory guidelines are reviewed and escalate questionable issues to management for further review and decisioning
  • Analyze consumer credit card applications, credit line reviews and overdraft lines of credit and exceptions so as to render lending decisions that adhere to internal and regulatory policy

Skills For Consumer Financial Underwriter Resume

  • Respond to and resolve all customer inquiries and 2nd review requests, including auditor reviews
  • Refer credit card requests outside of lending authority to management with recommendations
  • Meet or exceed productivity requirements and service level objectives
  • Determine and review the necessary documentation needed to make a decision on a request for credit
  • Review, analyze and determine acceptability of documents requested meet established standards

Skills For Consumer Cross Sell Underwriter Manager Resume

  • Engage with others within the bank to gain an understanding of the contribution each business line makes to the growth and success of the bank, and to identify career opportunities for self-development
  • Background in Finance, Accounting and/or Business
  • Review and analyze income, assets, credit documentation, credit reports, debt ratios and loan to value information
  • Review and analysis income, assets, credit documentation, credit reports, debt ratios and loan to value information
  • Meet SLAs around time and volume of decisions
  • Hours per week: 40; some overtime required
  • Evaluate debt ratio, loan-to-value ratio, property valuation as well as other factors to determine creditworthiness

Skills For Pledged Asset Line Consumer Underwriter Resume

  • Evaluate debt ratio,loan-to-value ratio,property valuation as well as other factors to determine creditworthiness
  • Evaluate debt ratio, loan-to-value ratio,property valuation as well as other factors to determine creditworthiness
  • Reviews and analyzes applicable ratio (i.e., Debt, PTI, GMI, & Loan-to- value)
  • Reviews proof of income and financial statement documentation when required by policy
  • Contacts bankers to gather information to make appropriate decisions and explains loan decisions

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