Consumer Retail Resume Sample

20 votes
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Rosendo DuBuque
1948 Brakus Drive,  Chicago,  IL
+1 (555) 232 5877

Work Experience

Industry Head, Consumer & Retail
01/2018 - PRESENT
Chicago, IL
  • Contributes to strategic direction of Citi’s Internal Audit (IA) function in the establishment of risk based auditing and branch examinations, which include reporting methodologies, organizational design and effective positioning of the function to ensure provision of independent assurance. This is to be consistent and aligned with Citigroup and Citibank business objectives
  • Ensures IA meets/exceeds the requirements and expectations of Citibank’s and Citigroup's regulators
  • Actively supports and drives the Internal Audit Transformation Program and IA’s and management’s efforts for Citi to have a “Strong” internal audit function and for Citi to have “Strong” control functions
  • Interact with Citi’s network around the globe to ensure activities are co-ordinated across the franchise
  • Opportunity to develop world class broad based banking and client relationship skills
  • Performs moderately complex audits related to mortgage businesses including Infonavit, investments (e.g., Seguros Banamex, Pension Funds, Citigold, Asset Management, Digital Banking) and, project/program management; or in accordance with corporate methodologies and professional standards, including drafting of audit reports, presenting issues to the business, and discussing practical solutions
  • Be the leader on all things that relate to the consumer: brand equity drivers, demand moments, brand history and relationship to key competitors, consumer audience targeting, segmentation, and product positioning
  • Actively develop and manage at regional level NPS insights to understand the drivers of customer satisfaction, the implication for the business bottom line and the possible ‘controllable factors’ that can drive increased productivity
IBD, ANL, Consumer & Retail
01/2013 - 07/2017
Dallas, TX
  • Able to use good judgement
  • Able to listen and understand
  • Able to learn and looks to do so
  • An excellent time manager
  • Able to judge priorities and manage own workload accordingly
  • Able to defend own decisions and actions with logic
  • Someone who asks good questions, seeks clarity, checks own understanding
  • Someone who knows when to delegate and leverage own time
Intern Direct to Consumer Retail Systems
11/2007 - 10/2012
San Francisco, CA
  • Manage and design insights capabilities and analytical framework to foster a fact based cultural across key senior stakeholders in Marketing, Retail, and Product
  • Develop centrally capabilities and frameworks that can be deployed at market/local level, ensuring consistency of data and efficiency of resources
  • Identify and manage vendors and agencies to ensure flawless execution of primary research and marketing programs
  • Train and manage a successful customer insights team
  • Train and mentor team members on the process of creating results-driven consumer and market insight from strategy development to tactical execution
  • Support, challenge, develop and inspire the team to achieve their goals and objectives
  • Track value delivered by the team through key performance indicators
  • Assertive and direct when necessary


Western New England University
2003 - 2007
Bachelor's Degree in Business

Professional Skills

  • Proven ability in taking responsibility for executing concurrently on a portfolio of high quality deliverables according to strict timelines
  • Strong sense of pride and responsibility for won work and that of others
  • Excellent interpersonal skills. Able to create and sustain good personal contacts within the client group, balancing client requirements and Citi’s priorities
  • Greater than 15 years of experience in areas related to banking regulations and/or audits of consumer activities
  • Advanced level experience in a related role with extensive knowledge and experience of financial services, consumer business, regulations, standards and policies
  • Specific subject matter expertise regarding technology application control disciplines a solid business understanding of consumer banking and branch network and excellent written and oral communication skills with demonstrated ability to clearly articulate issues and facilitate the definition of solutions

How to write Consumer Retail Resume

Consumer Retail role is responsible for technology, travel, digital, design, reporting, security, auditing, credit, finance, retail.
To write great resume for consumer retail job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Consumer Retail Resume

The section contact information is important in your consumer retail resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Consumer Retail Resume

The section work experience is an essential part of your consumer retail resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous consumer retail responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular consumer retail position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Education on a Consumer Retail Resume

Make sure to make education a priority on your consumer retail resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your consumer retail experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Consumer Retail Resume

When listing skills on your consumer retail resume, remember always to be honest about your level of ability. Include the Skills section after experience.

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