Consultant Professional Services Resume Sample

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Michel Borer
85353 Janice Mall,  Detroit, MI
+1 (555) 783 6717

Work Experience


Senior Consultant, Professional Services
01/2016 - PRESENT
Chicago, IL
  • Supporting the regional sales teams to communicate results to the executive level
  • Acting as an independent internal consultant and advisor to an assigned sales executive
  • Research: gathering financial, market and operational information for decision-making
  • Quantitative analysis: executing steps necessary to turn data into information and insight to support management decisions
  • Building powerful presentations: conceptualize, design and build presentation-format documents for executive meetings and client meetings
  • Executive relationship management: experience holding and managing direct relationship with VPs and higher level executives
  • Customer facing skills to represent AWS well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
  • Focuses on and helps provide a path for Customer success
Consultant Professional Services ATC
10/2012 - 08/2015
Philadelphia, PA
  • Follows detailed instructions and completes tasks on assigned projects given by the project’s Project Manager, Lead Architect, or Practice Manager
  • Manages within an effective project plan
  • Drafts clear and concise written documents
  • Maintain current knowledge of the entire VMware EUC product portfolio
  • Conduct complex VMware EUC centric professional services engagements per VMware’s consulting methodology
  • Work closely with customers to understand their needs and objectives
  • Design VMware EUC solutions in a timely and effective manner
  • Weekly, national and international travel, primarily in the Eastern U.S. and Canada
Business Innovation Consultant Professional Services
08/2005 - 08/2012
Chicago, IL
  • Build and communicate the value proposition of the end to end solution to client executive and drive transformational business activities
  • Support customer and Verizon cross-functional teams through the sales, implementation, and support lifecycles
  • Position Prof. Services as a key differentiator to assist in their transformation efforts
  • Lead the software solutions implementation projects during all stages of the classic project lifecycle: Business Requirements specification and analysis, Technical Design specification, Implementation and Integration of the solution, Test Plan development and Testing
  • The position requires a good level of team-work and the ability to relate well with Customers and Partners; ultimately, the position requires the ability to work in complex projects and the ability/maturity to take decisions inside his/her responsibility
  • Participate in the software solutions implementation projects on all stages of the classic project lifecycle: Business Requirements specification and analysis, Technical Design specification, Implementation and Integration of the solution, Test Plan development and Testing
  • Home-based position with travel. Candidates can reside anywhere in the U.S. near a major airport.

Education


Dakota State University - University Center
2000 - 2005
Bachelor's Degree in Computer Science

Professional Skills


  • Additional required skills include IGP, BGP and IS-IS routing skills
  • Strong customer facing consulting, writing, presentation and engagement delivery skills are required
  • Strong analytical and creative, customer-focused problem solving skills
  • Strong report writing skills and ability to explain complex security issues to customers in a formal presentation format required
  • Strong communication, collaboration, writing and presentation skills
  • Excellent verbal and written communications skills. Ability to give polished presentations to groups of 20 or more people
  • Strong technical problem / resolution skills required

How to write Consultant Professional Services Resume

Consultant Professional Services role is responsible for presentation, aws, interpersonal, software, design, architecture, database, unix, mitigation, communications.
To write great resume for consultant professional services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Consultant Professional Services Resume

The section contact information is important in your consultant professional services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Consultant Professional Services Resume

The section work experience is an essential part of your consultant professional services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous consultant professional services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular consultant professional services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Consultant Professional Services resume experience can include:

  • Possesses and maintains strong communication, collaboration, writing, and presentation skills
  • Highly organized with demonstrated organizational, analytical, and problem solving skills
  • Demonstrated experience leading or developing high quality, enterprise scale software products or solutions using a structured system development lifecycle
  • Superb interpersonal skills and fluent in English communication
  • Industry experience and 5 years of experience in Microsoft Technologies Consulting (Active Directory, Exchange & Lync)
  • Building technical credibility with potential clients by sharing and demonstrating hands-on experiences with IoT devices, code, and practical lessons learned

Education on a Consultant Professional Services Resume

Make sure to make education a priority on your consultant professional services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your consultant professional services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Consultant Professional Services Resume

When listing skills on your consultant professional services resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical consultant professional services skills:

  • Strong verbal and written communication skills, with the ability to work effectively across internal and external organization
  • Strong project management skills, planning, organizing, and prioritizing
  • Effectively problem solve, react to situations decisively and effectively
  • Experience in deploying and documenting the relevant product sets as set out in the Technical Skills section
  • Good technical, problem solving, and communication skills
  • Consulting or Professional Services experience. Demonstrated ability to work with customers under tight deadlines

List of Typical Experience For a Consultant Professional Services Resume

1

Experience For Senior Consultant, Professional Services Resume

  • Professional with strong facilitation and presentation skills
  • Excellent knowledge of all phases of Workforce planning, Forecasting/Scheduling and Intra-day functions
  • Experience developing IoT solutions by getting hands dirty with devices and code
  • Experience in providing managed IT and/or consulting services to enterprise clients at the CxO level
  • Experience in developing a vision and roadmap for public cloud adoption
  • Demonstrated ability to make appropriate scoping decisions
  • BS in Engineering or Computer Science related discipline or equivalent work experience. MS/MBA level education desired
  • Senior network infrastructure skill including but not limited hands-on, strategy and roadmap architecture, design, implementation and operational abilities
  • Relevant hands on experience in networking
2

Experience For Consultant Professional Services ATC Resume

  • Consultation experience in network architecture, planning and design
  • Experience working with customers to implement solutions
  • Experience working with customers to implement large-scale solutions is desirable
  • Experience working as a Consultant in the P&C insurance industry
  • Experience in a Professional Services organization in a customer-facing role
  • Demonstrates product knowledge with the customer within a specific discipline
  • Customer facing experience, including discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
  • Experience track record of managing and delivering large-scale IT projects including definition and execution of successful project controls on a large scale
  • Implementation/consulting experience
3

Experience For Consultant, Professional Services Resume

  • Experience working within software development or Internet-related industries; and
  • Demonstrates broad product knowledge with the customer within a specific discipline
  • Experience and recognized competency in workforce management solution IEX TotalView
  • Excellent knowledge of workforce management systems, processes and policy
  • Researching and developing customer solutions with AT&T external partners, including design and engineering
  • Meeting with customers and engaging in sales activities at the customer's site
  • Mentoring junior and mid-level consultants, providing technical project and delivery oversight
4

Experience For Business Innovation Consultant Professional Services Resume

  • Understanding of emerging IoT/Mobile technologies and communications protocols
  • Communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc
  • Researching customer business and industry to identify new sales opportunities
  • Preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales
  • Advising customers on suitability of products based on technical needs
  • Collaborate, confer and provides consulting services and manages project activities from client identification through final invoicing
  • Engagement delivery management in coordination with the overarching Consulting Engagement Manager
  • Contribute to the development and advancement of the AT&T Consulting IoT practice through knowledge sharing and promotion of AT&T
5

Experience For Senior Consultant Professional Services EUC Practice Resume

  • General knowledge of programming languages “built into” TIBCO products, including, but not limited to XPATH and XML
  • Be part of project teams implementing AMS360 and delivering Professional Services
  • Be part of project teams implementing Vertafore products and delivering Professional Services
  • Proficient in conducting industry research and distilling analyst reports
  • Alternative solutioning if design is compromised by unknowns – managing architect for large complex organizations SIP transformation – Expert
  • Knowledge of Linux, UNIX, Windows (including Active Directory) and other operating systems
  • Responsible for consulting project activities through the lifecycle of the engagement
6

Experience For Solutions Consultant, Professional Services Resume

  • Actively acquires and maintains certifications, develops new capabilities through self-development and completes mandatory AT&T training on time
  • Poject Management - Meetings, planning, communication, documentation
  • Engage in key engagements and lead teams in the delivery of AT&T Consulting’s UC service portfolio
  • Manage multiple consulting engagements concurrently with large agencies
  • Conduct user acceptance testing with customer
  • Manage multiple consulting engagements concurrently
  • Facilitation of conference calls and customer meetings for assigned BD Medication Systems Dispensing product implementations
  • Provide team support and product information on BD Medication Systems Dispensing products as assigned by manager
7

Experience For Senior Consultant Professional Services Resume

  • Wireless equipment selection, sizing and detailed engineered design
  • Virtualization using path segmentation (GRE, VRF-Lite, L3VPN’s, L2VPN’s)
  • Develop linkages to Product and Marketing content that shape AT&T's market presence
  • Support and develop proposal activities including: customer Presentations, Project Concept Documents (PCD), Statements of Work (SOW) and RFI/RFP responses
  • Cisco Unified Communications Manager (UCM) trouble-shooting and diagnosis - Expert
8

Experience For Senior WFM Consultant Professional Services Resume

  • Awareness of current and emerging IoT technologies and communications protocols
  • Background in systems software development utilizing multiple modern technologies and techniques, such as JAVA, .NET, JavaScript and design patterns
  • Works on projects of moderate complexity, or works in a team as assigned by the project leader
  • Manages technical aspects of delivery, customer satisfaction, and accurate timekeeping for billing purposes, on projects where the Consultant is the only technical resource
  • Work performed under moderate direction
  • A mix of advanced technology and strategic business acumen as well as a demonstrated ability to engage in senior level technology decision maker discussions related to the business value of AWS services and offerings
  • Customer facing skills to represent AWS well within Public Sector customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
  • Leads all technical aspects of delivery, customer satisfaction, and accurate timekeeping for billing purposes, on projects where the Consultant is the only technical resource or lead technical resource
9

Experience For Principal Consultant, Professional Services Resume

  • Recent, hands-on cloud migration experience (within the last 2 years)
  • Experience in application cloud feasibility analysis and cloud partner selection
  • Demonstrated knowledge in the Windows platform
  • Work is performed under minimal direction
  • Traveling to and from the customers premise for the purpose of engaging in sales activities Providing subject matter expertise regarding technical issues relating to sales
  • Acts as the network subject matter expert
10

Experience For Avaya Voice Consultant, Professional Services Resume

  • Work independently on an engagement or as a team member on a larger engagement team
  • Work with diverse client teams to successfully deliver the objectives of the assigned engagement
  • Ability and desire to be a subject matter mentor or coach
  • Support sales efforts and teams and other areas of AT&T business area as needed
  • VMware virtual infrastructure deployment, management and administration: vSphere/vCenter Operations Manager, SRM, vCloud Automation Center, vCenter Orchestrator with CIM experience

List of Typical Skills For a Consultant Professional Services Resume

1

Skills For Senior Consultant, Professional Services Resume

  • Consultancy skills in area of WFM and Workforce planning
  • Well developed presentation and interactive skills sufficient to present both factual and conceptual information/ideas
  • Prior IoT experience in a technical role within a services organization is desirable
  • Time management, critical thinking and comprehension skills
  • Experience in delivering validated solutions
2

Skills For Consultant Professional Services ATC Resume

  • Strong VMware vSphere experience
  • Strong Windows desktop OS administration experience
  • The position requires a unique blend of technical aptitude, business savvy, and communication skills
  • Extensive analytical skills are required
  • Dispensing software technology experience is required
  • Consulting experience in an acute care pharmacy environment with technical (systems) involvement and computerized system applications
  • Design and engineering experience with WAN protocols and technologies including BGP, DMVPN, QoS, GRE and IPSEC
  • Customer-facing professional services or IT consulting experience
  • Practical software development experience using Java & Spring
3

Skills For Consultant, Professional Services Resume

  • Experience in analysis, design, engineering and deployment of DC core networks built on legacy architectures and fabric enabled architectures
  • Experience with Load Balancing, DNS/DHCP, NAT, WANx and Proxies
  • WAN Expertise – Transport and Access Planning, Design, and Deployment Experience
  • Experience in analysis and selection of transport and access technologies including; MPLS, Private Line, LTE, and Internet based transports
  • Branch LAN Expertise – Planning, Design, and Deployment Experience
4

Skills For Business Innovation Consultant Professional Services Resume

  • Experience with manufacturing database systems
  • Multiple industry experience (including state & local government and heathcare preferable)
  • Technical IT experience that includes one or more of following
  • Technical IT experience that includes the following
  • Experience Post secondary education (preferably in Business or related field)
  • Proven ability to make sound business decisions based on quantitative and qualitative information
  • Skilled in use of MS Project, Excel, Word, Visio and PowerPoint
5

Skills For Senior Consultant Professional Services EUC Practice Resume

  • IPv4 and IPv6 experience
  • Experience in equipment selection, sizing and detailed engineered design
  • Experience with separation and segmentation technologies (VLAN, VRF)
  • Experience with Cisco ACI SDN technologies
  • Network Equipment – Strong knowledge of features, functionality and configurations for Cisco Systems, Nortel, Juniper, Extreme Networks, etc
  • Knowledge and experience with technical network and host-based security required
  • Strong knowledge of P&C insurance business practices and independent insurance agency markets
  • Experience with APIs and integration
6

Skills For Solutions Consultant, Professional Services Resume

  • Strong internet of things, hardware integration capabilities
  • Three years’ experience in pre-sales and direct customer relations
  • Horizon View design and implementation experience in enterprise environments
  • Experienced in Agile Project Methods
  • Relavant experience
7

Skills For Senior Consultant Professional Services Resume

  • Software implementation experience required, preferably in healthcare applications/robotics
  • Experience with J2EE/LAMP/Microsoft stack
  • Strategic IT Consulting experience
  • Hands-on experience in UC for large, complex, and multi-vendor environments
  • Supporting pre-sales activities for scoping and sizing potential new PS opportunities
  • Consulting on architecture, design, configuration, development, administration, testing, implementation, and support of OpenText product implementations
  • Working with a wide variety of platforms and application stacks. Ability to understand new application frameworks in customer environments quickly
  • Working knowledge of process improvement methodologies
8

Skills For Senior WFM Consultant Professional Services Resume

  • Routing & Switching knowledge – Intermediate
  • Diagnosing diverse call flows (SIP, SCCP, Q.931, T.38, Modem pass thru/relay protocols, Wireshark captures, Realtime Transport Protocols (RTP)) – Expert
  • Understanding of applications, server, and network security and compliance requirements
  • Developing and delivering presentations which relate to customer architectures and implementations
  • IP Addressing – NAT, DNS/DHCP, Address Summarization as it impacts IP addressing and IP routing
  • Thorough understanding of internetworking technologies and how technologies are deployed in complex, global networks
  • Expert in conducting industry research and distilling analyst reports
  • Position requires flexible working hours, including some nights and weekends. Ability to work independently from home office
9

Skills For Principal Consultant, Professional Services Resume

  • Position requires flexible working hours, including some nights and weekends
  • An understanding of the software development cycle
  • Interest and willingness to explore consulting career and passionate about
  • Expertise in Hospital Information System/Pharmacy Information System (HIS/PIS) and pharmacy and nursing workflow
  • Industry Certifications including but not limited to Cisco, Juniper, Palo Alto, HP, Dell
  • Familiarity with HIS/PIS systems and pharmacy and nursing workflow
10

Skills For Avaya Voice Consultant, Professional Services Resume

  • Expertise in pharmacy and nursing workflow
  • Desire to work on cutting edge technology and ability to absorb a wide variety of technologies
  • Facilitate and lead group meetings
  • In-depth knowledge of Cisco Nexus 7k,5k 3k production
  • Experience in analysis and selection of transport and access technologies including; MPLS, Private Line, Hybrid WAN, Internet Complex, Ethernet, Internet VPN, Sonet/SDH & DWDM, and wireless
  • IP Routing and MPLS migration planning/transition
  • IP Routing Protocols – OSPF, BGP, M-BGP, EIGRP capabilities and corresponding configurations
  • MPLS Integration including MPLS equipment & transport selection, QoS, MPLS
  • Data center expertise including core, distribution and segmentation

List of Typical Responsibilities For a Consultant Professional Services Resume

1

Responsibilities For Senior Consultant, Professional Services Resume

  • Understanding of modern IT production data centre and Internet (ISP/ASP) hosting operations as well as modern IT infrastructure and hosting operation (Disaster recovery, SLA, Backup, Multi Site, Monitoring, AD & DNS)
  • Develop new skills, abilities and knowledge efficiently through team collaboration, self-development and hands on engagement delivery efforts
  • Practical workflow development expertise or scripting experience in either Bash, Power Shell, Python, JavaScript, Perl or other languages
  • Experience in customer-facing positions as a consultant, administrator or engineer, preferably within a system integrator, consulting organization or IT provider
  • Cross Operating System knowledge, getting at least administrator experience in both Linux and Windows world
  • Industry experience in a similar role in Consulting, IT services or Software Product companies
  • Experience with embedded or real-time operating systems, and/or driver/kernel development is desirable
2

Responsibilities For Consultant Professional Services ATC Resume

  • Experience in pharmaceutical or biotech manufacturing environments
  • Relevant experience required
  • Experience with small - medium health systems required
  • Create techno-commercial proposals, ensure that they are technically sound, competitive, and are addressing customer business issues
  • Manage sales opportunities and enable Sales teams in closing them
  • Build engineering automation and productivity tools to migrate, streamline and scale applications in the Public Cloud environment
  • Lead and develop proposal activities including: customer Presentations, Project Concept Documents (PCD), Statements of Work (SOW) and RFI/RFP responses
3

Responsibilities For Consultant, Professional Services Resume

  • Manage and contribute to multiple client projects simultaneously, act with autonomy in managing work load and provide leadership to sales opportunities
  • Travel up to 30% of the time within Russia, Ukraine, Belarus, Kazakhstan
  • Create contractual agreements which contain services based solutions, service description, implementation roadmap and high level effort estimation
  • Articulate technical concepts to both business and technical audiences
  • Architect end-to-end IoT solutions for our customers
  • Help develop an overall IoT ecosystem engagement based on the AT&T IoT Solution Framework
  • In partnership with the business development, solution architects and sales team, formulate and execute solutions for AT&T products and services
4

Responsibilities For Business Innovation Consultant Professional Services Resume

  • Build deep relationships with senior AT&T technical resources to engage appropriately when depth is needed on a technical component
  • Provide risk-based recommendations based upon the size and complexity of the client’s organization
  • Technical - Small to Medium Hospital level workflow design configuration/verification, server infrastructure and Health Check review and sign-off, implementation process improvement and oversight, education, etc
  • Facilitation of conference calls and customer meetings primarily for small - medium hospital systems BD Pyxis product implementations
  • Provide team support and product information on BD Pyxis products as assigned by manager. Mentors team members to ensure product and process competency
  • Guides the review of customer site assessment and facilitates project design and implementation of BD Pyxis products and technologies
5

Responsibilities For Senior Consultant Professional Services EUC Practice Resume

  • Work closely with client development teams to integrate their projects into the production AWS & other cloud environments and ensure their ongoing support once there
  • Build from the ground up reliable infrastructure services in the public cloud to deliver highly scalable services
  • Proficiency with key cloud technologies such as Apache, Redis, Solr, MySQL & Postgres, MongoDB, Puppet, Splunk, Github, Jenkins
  • Gain a deep application-level knowledge of the systems necessary to migrate to cloud and/or optimize once in the cloud
  • Be a DevOps champion - work closely with other internal teams to build security, reliability, and scalability into the cloud environment to support the application development lifecycle
6

Responsibilities For Solutions Consultant, Professional Services Resume

  • Troubleshoot and resolve issues related to application deployment and operations
  • Architect and delivery end-to-end IoT solutions for our customers and define functional/technical requirements for the solution
  • Responsible for successful project delivery
  • Provide technical leadership of small to medium sized team
  • Work on acquiring Certification in the installation, configuration and implementation of BusinessWorks, Hawk, ActiveDatabase Adapter, and File Adapter. Demonstrated knowledge in the Linux and Windows platforms
7

Responsibilities For Senior Consultant Professional Services Resume

  • Learns to apply conceptual knowledge in JMS, EJB, SQL, JAVA, XML, and HTML
  • Flexibility and willingness to learn new things
  • Experience in the planning, design and implementation of complex networks as part of a large enterprise network team, or within the professional services or network integration environments
  • A can-do attitude and a serious desire to have an impact on your company and the industry
  • LAN/WAN expertise - Intermediate
  • Cisco Unified Communications Manager (UCM) Operation and Configuration Expert
  • Cisco IOS Voice Gateway – Expert
  • Sonus/Acme Packet/AudioCodes/Cisco CUBE Session Border Controller
  • Quality of Service (QOS) knowledge – Expert
8

Responsibilities For Senior WFM Consultant Professional Services Resume

  • Legacy PBX interaction - Expert
  • Work and lead diverse client engagements
  • Influence revenues through successful client engagements
  • Acquire security clearances if required by the engagement
  • Experience in the planning, design, and implementation of complex networks as part of a large enterprise network team, or within the professional services or network integration organizations
  • Experience in technology and solution delivery which includes practical experience in solution design, application architecture, database architecture, and networking
  • Experience programming applications on AT&T Platforms and/or other cloud services (Microsoft Azure, IBM Watson IoT, AWS, PTC Thingworx (or Axeda), Telit DeviceWise, etc.)
  • Very good understanding of security operations & management in a large customer environment
  • Experience in technology and solution delivery
9

Responsibilities For Principal Consultant, Professional Services Resume

  • Practical experience in solution design, application architecture, database architecture, and software development
  • General network knowledge including WAN, LAN, IP Routing and addressing, IPv4/IPv6
  • Knowledge of Virtualization and Cloud security
  • Knowledge of popular databases such as MSSQL, Oracle, and MySQL
  • Broad knowledge of agency management systems and other business applications, content management solutions
  • Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution
  • Flexible, easily adaptable to change
  • Experience in one or more specific IoT / embedded / M2M industry (i.e. home automation, business automation, health, asset tracking, smart utilities, etc.) is desirable
10

Responsibilities For Avaya Voice Consultant, Professional Services Resume

  • Experience developing/programming applications on AT&T Platforms and/or other cloud services (Microsoft Azure IoT Hub, IBM Watson IoT, AWS, PTC Thingworx (or Axeda), Telit DeviceWise, etc.)
  • Proficiency with cloud providers such as AWS and Azure
  • Proficiency with both relational and non-relational databases as well as SQL
  • Proficiency with development tools such as Github and Visual Studio
  • Providing input to the Professional Services Practice Leads on suggestions for delivery improvement, efficiency and learn the current and new releases of the OpenText products which integrate with and/or work in conjunction with partner solutions
  • Industry certifications applicable to UC
  • Microsoft Certified Master and/or Microsoft Certified Architect or CCIE-Voice (desired)
  • Be a subject matter expert with AMS360, its methodology, and P&C business operations
  • Conduct presentations and educational sessions

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