Community Outreach Resume Sample

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Tanya Bogisich
3784 Torphy Knoll,  Philadelphia, PA
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Work Experience


Community Outreach Manager
09/2016 - PRESENT
New York, NY
  • Provide staff supervision, guidance and support to off-site programs, including but not limited to, Everett summer camp, Everett recreation and Everett Teen Enrichment Center, as well as other community programs which might arise in the Y’s current or future service area
  • Provide direct leadership for the administration, evaluation and growth of the Y’s Food Service year-round and summer outreach programs
  • Works with the Program & Membership team to ensure all membership and marketing efforts are consistent with the Association’s mission, strategic goals and community needs
  • Ensure the smooth operation of the Y’s membership online experience by serving as the Y’s Daxko technical assistance representative
  • Support the Y’s financial development efforts through the research, writing in submission of grant applications
  • Serve as the Y’s Diversity & Inclusion officer with the goal of advancing the Y’s strategic imperative to advance diversity, inclusion and global efforts so that all segments of the community have equal access to Y services
  • Travel required in the Sandy, UT surrounding area
  • Travel in soundings areas/city's
  • Participate in departmental teams and meetings and coordinate involvement of OLLI in Geriatrics Center and/or UMHS sponsored events
Community Outreach Representative
08/2009 - 07/2016
Los Angeles, CA
  • Conduct intake interviews with patients, assist with resource enrollment and/or refer patients to the appropriate community resource programs
  • Follow-up with patients via phone calls, home visits, and visits to other settings where patients can be found
  • Conduct eligibility determination, enrollment, and follow-up with uninsured patients
  • Help patients set personal goals, and attend appointments
  • Help patients connect with transportation resources and provide appointment reminders in special circumstances
  • Demonstrate excellent working relationships with patients, visitors and staff, effectively communicating Mercy’s Mission
  • Work cooperatively with other clinical personnel assigned to the same patient
  • Be knowledgeable about community resources appropriate to needs of patients/families
Community Outreach Internship
08/2006 - 05/2009
Phoenix, AZ
  • Extensive professional development
  • Living stipend (VISTA Bi-Weekly Living Allowance: $491.96)
  • Education Award equivalent to full Pell Grant amount at time of service
  • Valid driver’s license required
  • Managerial experience
  • Provides direct supervisor with verbal feedback and data relevant to the individual’s services, service plan or administrative policy
  • Provides crisis intervention through individual counseling, providing basic health education, assisting clients’ access to various social services and referring clients to alternate care facilities
  • Provide ongoing follow-up, utilize motivational interviewing techniques and assist with goal setting with patients/families

Education


Georgia State University
2001 - 2005
Bachelor's Degree in Applicable Field

Professional Skills


  • Strong attention to detail, including editing and proofreading skills
  • Extremely strong communication, including presentation and public speaking skills
  • Strong written skills, including ability to assist with regulatory and marketing language
  • Deal with the public in a tactful and courteous manner while using strong customer service skills
  • Experience working with providers(Provider relations experience, Provider Office Manager experience)
  • Excellent communication skills: written, verbal and documented
  • Proven organizational skills and ability to multi-task

How to write Community Outreach Resume

Community Outreach role is responsible for organizational, basic, interpersonal, insurance, public, computer, health, presentation, payroll, recruiting.
To write great resume for community outreach job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Community Outreach Resume

The section contact information is important in your community outreach resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Community Outreach Resume

The section work experience is an essential part of your community outreach resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community outreach responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community outreach position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Community Outreach resume experience can include:

  • Be responsible for providing consistent communication to the care management staff to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress
  • Act as a patient advocate and liaison between the patient/family and community service agencies (i.e. schools, Department of Human Services, hospitals, support groups, etc)
  • Excellent written communication skills, interpersonal skills
  • Assists clients with tasks of daily living, organizational skills, and social skills
  • Exhibit excellent working relations with patients, visitors and staff, effectively communicating Mercy’s Mission
  • Utilize good communication skills, such as active listening, and use language appropriately

Education on a Community Outreach Resume

Make sure to make education a priority on your community outreach resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community outreach experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Community Outreach Resume

When listing skills on your community outreach resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical community outreach skills:

  • Act quickly with a focus on flexibility with excellent time management skills due to numerous deadlines
  • Strong communications, community outreach, management and interpersonal skills
  • The position requires communication and writing skills, as well as the ability to work both in a team setting and independently
  • Experience managing and prioritizing several deliverables
  • Proven experience influencing and collaborating with others
  • Experience managing and prioritizing several deliverables

List of Typical Experience For a Community Outreach Resume

1

Experience For Community Outreach Representative Resume

  • Strong communication and presentation skills; ability to work well with public
  • Strong interpersonal skills with the ability to work with internal and external audiences
  • Computer and word processing skills; knowledge of Microsoft Outlook, PowerPoint, Excel and Word
  • Prior relevant experience
  • Communicates effectively with Sovereign’s leadership team, employees, referents and visitors
2

Experience For Community Outreach Manager Resume

  • Collaborate with operations, regulatory, legal, government affairs, and public affairs staff to ensure activities are coordinated and effectively communicated
  • Project management and event management skills
  • Ales management experience or Senior Sales / Team Lead experience in managed care industry
  • Proven experience in event coordination required
  • Advanced skills with MC Office suite
  • Experience working directly with Hiring Managers and developing relationships in the community
  • Work in fast-paced environment and adapt to changing priorities
3

Experience For Community Outreach Liaison Resume

  • Healthcare/behavioral health sales/marketing experience
  • Four (4) years of experience in community work, preferably involving community health related activities
  • Experience working with African American and other communities of color
  • Experience developing positive relationships with key community leaders, service providers, policy makers and other local stakeholders
  • Experience within the Medicare/Medical industry. Health Insurance background required
  • A valid California Driver’s License and proof of auto insurance is required
  • Related experience
  • Extensive Microsoft Office, PowerPoint, social media experience
  • Experience in a deadline driven environment
4

Experience For Director of Community Outreach Resume

  • Community Outreach field experience
  • Experience with Medicare and Medicaid
  • One or more years’ experience in admissions or sales/marketing
  • Experience in a deadline driven environment
  • Research and organize information with strong attention to detail
  • Independent judgment is required to plan, prioritize and organize a diversified workload
  • Experience with politics and government and/or community relations is desired
  • Solid level of comfort with internet and social media applications is necessary
5

Experience For Ybike Coordinator, Community Outreach Branch Resume

  • Some database experience would be helpful
  • A valid California driver's license and access to reliable transportation is required
  • Demonstrated ability to work with all levels of staff, patients, and other healthcare professionals
  • Demonstrated ability to work with a diverse group of people regardless of their creed, race, and sexuality
  • Outreach experience
  • Project mgmt. experience
  • Supporting, explaining and instructing clients/customers in understanding available health and community resources
  • Assisting in the preparation of presentations and documentation during a CRA examinations, US Banks’ Board of Directors and the CRA Committee
6

Experience For Director of Community Outreach & Communications Resume

  • Identifying and understanding how internal and external issues (e.g. economic, political, social trends, etc.) impact the work of the organization; and
  • Ensuring that the Banks’ CRA Plans with respect to community development services are implemented within the assessment area
  • Willing to obtain Protfolio Certifications with United Healthcare
  • Willing to obtain Portfolio Certifications with United Healthcare
  • Collaborating ability to support the team focused environment and to foster relationships within a matrix managed environment
  • Ensuring work conforms to regulations, policies and procedures and is completed within established timeframes
  • Understanding of DSNP Program
7

Experience For Director of Salt Lake City Cash Services & Community Outreach Resume

  • Working Conditions: Most work time is spent indoors in air-conditioned areas. Occasional trips are required to attend meetings outside CCF facility
  • Interviewing techniques and methods
  • Understanding of mental health and addiction issues
  • Promote volunteer program through presentations, marketing at community events, media relations, and producing/distributing marketing materials
  • Conduct intake interviews with patients, including enrolling and/or referring patients into appropriate community resource programs
  • Oversees the annual review and revision of Rowe’s safety procedures, including coordinating training for staff and volunteers
  • Play a critical, strategic role in training, briefing, and updating regional and cross-functional teams on Instagram’s goals and narrative
8

Experience For VP-community Outreach Resume

  • Organizes community engagement activities including tours, visits, presentations, and media opportunities within operating areas
  • Engage customers through a variety of avenues, including proactive outreach and responding to customer inquiries and concerns
  • Record patient care management in Datashop (training provided) and other software no later than 24 hours after patient contact
  • Initiate and maintain positive working relationships with public health staff and other organizations
  • Develop and lead a plan for annual, year-round volunteer recruitment and training in coordination with program staff
  • Provides community groups with educational information concerning health/social service programs in Alameda County
  • Recruits volunteers to attend drug treatment programs at participating drug treatment centers
9

Experience For Fundraising & Community Outreach Vista Resume

  • Cross collobration with internal teams. Ie. Field Management, Production, Technical, Marketing, Sales, Product
  • 40 hours per week; occasional evening/weekend hours
  • Manage local social media and develop ongoing relations/communications strategy through social media
  • Support related permitting, regulatory, and policy developments relevant to DCP Midstream facilities and operations
  • Works closely with various departments and staff in addressing local/regional concerns in regard to environmental impacts or cultural sensitivities
  • Work in an instructional capacity teaching others to develop security concepts (SDL) to grow SDL-like programs
10

Experience For Director Quality Management & Community Outreach Resume

  • Work closely with engineering teams to deliver new capabilities
  • All state required training and certification completed in mandated time frames
  • Current and active LA Health and Life license or willing to obtain upon hire
  • Current and active NC Health and Life license or willing to obtain upon hire
  • Knowledge of CMS(Center for Medicare and Medicaid Services) marketing rules and regulations
  • Self - motivating as a telecommuter
  • Current and active NC Health and Life license or willing to obtain within 60 days upon hire
  • New Jersey Department of Health and Human Services HIV training certification

List of Typical Skills For a Community Outreach Resume

1

Skills For Community Outreach Representative Resume

  • Strong verbal and written communication skills including large and small group presentations
  • Excellent communication (oral, written) and presentation skills
  • The position requires communication and writing skills, the ability to work in a team setting and self-starting independence
  • Valid driver’s license in good standing. Car registration and vehicle insurance if providing transportation for individuals receiving services
  • Proven experience influencing and collaborating with others
  • Experience: 15+ years of experience partnering with key community stakeholders, participating in City and Community events and involvement
  • Prior public speaking / presentation experience
  • Experience with Microsoft PowerPoint, Microsoft Word, and Microsoft Excel (spreadsheet experience for weekly / monthly reporting)
2

Skills For Community Outreach Manager Resume

  • Highly proficient computer skills, including MS Office: Word, PowerPoint, Excel, Outlook, Photoshop
  • 3 Knowledge and practice of safe driving skills required
  • Strong ability and experience analyzing data
  • Public speaking skills and the ability to facilitate large groups
  • Demonstrated experience working with traditional minority and underrepresented communities required
  • Computer database operation and basic data entry skills
3

Skills For Community Outreach Liaison Resume

  • Communicate timely and effectively with CSR Manager
  • Experience managing and prioritizing several deliverables
  • Intermediate (or higher) level of experience with Microsoft Office (PowerPoint, Word, & Excel). 4 years of marketing experience with in a matrix organization
  • Skill in planning, organizing and coordinating work assignments
  • Valid Car registration and vehicle insurance if providing transportation for individuals receiving services
  • Experience developing programs and special events to educate the community about cancer prevention, screening and early diagnosis
  • Demonstrated understanding of crisis communications, with ability to exercise discretion in working with sensitive organizational information
  • Demonstrate character and integrity, doing the right thing for the consumer at the right time and go the extra mile
4

Skills For Director of Community Outreach Resume

  • Strong aptitude in community organizing and engagement working with immigrant and communities of color
  • Experience conducting outreach and facilitating diverse groups
  • Familiarity with Concur Public speaking / training experience
  • Experience influencing and collaborating with others (I.E. churches, community agencies, food pantries, senior centers, etc.)
  • Experience coordinating large events and working with charitable organizations
  • Experience in planning and facilitating meetings of people with diverse interests and ideas
  • Program management experience, with a passion for building security culture
5

Skills For Ybike Coordinator, Community Outreach Branch Resume

  • Experience in collegiate or professional sports marketing/game presentation
  • Two years experience working with at-risk youth population
  • Marketing experience with in a matrix organization
  • Public speaking experience
  • Experience working with Non - Profit Organizations
  • Experience working with senior citizens and / or organizations who serve senior citizens
  • Marketing or Community Relations experience
6

Skills For Director of Community Outreach & Communications Resume

  • Experience speaking to a variety of audiences
  • Experience developing outreach plans
  • Prioritize multiple assignments and competing demands
  • Experience in working on a team of local partners
  • Offers to coach/assist others with less experience
  • At least one year of relevant work experience
  • Medicare Advantage and Dual SNP experience
7

Skills For Director of Salt Lake City Cash Services & Community Outreach Resume

  • Experience with Medicare and / or Medicaid
  • Intermediate (or higher) level of experience with Microsoft Office (PowerPoint, Word, & Excel)
  • Community Outreach, social work or community service or field experience
  • Experience with Medicare and/or Medicaid
  • Direct Medicare & Medicaid experience
  • Previous Community Outreach experience
8

Skills For VP-community Outreach Resume

  • Proven ability to quickly gain trust, influence others and follow through to meet the objective
  • Strong knowledge of available local resources for low - income population
  • Experience in a deadline driven environment
  • Experience with I/DD youth or at-risk youth population
  • Experience in the field of organ and tissue donation
  • Demonstrated implementation of crisis communications
  • Direct Medicare and Medicaid experience
  • Possess a valid Health & Disability License for the state of TN or be eligible to obtain within 60 days of hire
  • Strong ability to overcome objections and be a solution provider
9

Skills For Fundraising & Community Outreach Vista Resume

  • Proven ability to quickly gain trust, influence and follow through to meet the objective
  • Community Outreach field experience
  • Experience with Microsoft Word (create documents) and Microsoft Excel (create spreadsheets; manipulate data; track budget)
  • Microsoft PowerPoint experience (create presentations)
  • Experience developing business goals and leveraging relationships to support those goals
  • Public speaking / training experience
  • Experience influencing and collaborating with others (I.E. churches, community agencies, food pantries, senior centers, etc)
10

Skills For Director Quality Management & Community Outreach Resume

  • Handle demanding workload and juggle numerous priorities
  • Experience with Microsoft Word (create documents) and Microsoft Excel (create spreadsheets, manipulate data, and track budget)
  • Any other Community priorities and support of other projects as required
  • Bring innovative ideas to the table every day, finding better ways of engaging our customers
  • Taking a course of study relevant to the internship opening
  • Understanding of Lifesharing, its process, values and mission

List of Typical Responsibilities For a Community Outreach Resume

1

Responsibilities For Community Outreach Representative Resume

  • Administrative: Schedule meetings and lunches; compile agendas; prep meeting materials; manage departmental calendar of events and Director’s calendar; coordinate travel arrangements; answer phones and field inquiries, process expense reconciliation monthly
  • Strong, related experience and demonstrated knowledge of public affairs, community relations, local government relations communications or outreach
  • Strong computer skills (i.e., Word, Excel)
  • Effectively recruit and hire qualified staff and provide for training and development
  • Proven ability to establish and maintain effective working relationships with diverse community groups, community media, and partner organizations
  • Experience with community organizing, public policy
2

Responsibilities For Community Outreach Manager Resume

  • Manage competing priorities, synthesize ideas, and plan strategically
  • Familiarity or experience with infrastructure construction process
  • Experience with conflict/dispute resolution techniques
  • Effective and collaborative team player
  • Previous experience with energy company preferable
3

Responsibilities For Community Outreach Liaison Resume

  • Previous experience as local elected official or community leader preferable
  • Continue to enhance and maintain a solid knowledge of Medicare regulations, the managed care industry, the competitive environment, pertinent legislation, etc
  • Collaborating with other Managed Care Organizations (MCO’s) and event partners to ensure seamless participation in co-sponsored “events”
  • Developing and building community events
  • Conduct audience analysis by researching existing audience segments and making recommendations for potential audience segments
  • Evaluate achievement of learning objectives by the patient and/or family. Provide appropriate follow-ups in accordance with the patient’s treatment goals, referring patients for outpatient counseling, community, or home health services as appropriate
  • Provide appropriate and timely documentation that summarizes the nutrition care plan in a patient’s medical record, including nutrition assessment, diagnosis, plan, implementation, and progress towards goals
4

Responsibilities For Director of Community Outreach Resume

  • Serve as the on-the-ground ambassador for the Courant’s community outreach effort, establishing relationships with community leaders to drive high-quality user-generated content for the Hartford Courant’s Media Group’s digital and print platforms
  • Prepare user generated content for publication in print and online, including but not limited to posting to HCMG’s digital and social platforms, editing stories, photo editing, choosing stories for publication and fact checking when necessary
  • Educate community contributors about The Courant’s standards for user generated content. Education would include training in and information about plagiarism standards and guidelines, and news standards
  • Work in partnership with central office and FTF Navajo Nation Region staff to engage Arizona citizens and organizations in actively championing early childhood development and health
  • In coordination with FTF Navajo Nation Regional Partnership Council, assume responsibility for outreach in this geographical region and with a set of outreach targets
  • Write regional outreach plan for assigned geographic region and priority audiences; regularly update outreach plan in coordination with Regional Council and Regional Director
5

Responsibilities For Ybike Coordinator, Community Outreach Branch Resume

  • Track and record outreach activities with database and other tracking tools
  • General understanding of corporate philanthropy, non-profits, community engagement and
  • Willingness to travel within Northeast Colorado and attend evening and weekend meetings
  • Comfortable speaking in mid-to-large sized groups
  • Life and Health License or be willing to obtain one within 60 days
  • Health / Life Insurance License or be willing to obtain one within 60 days
  • Health and Life License or be willing to obtain one within 60 days
6

Responsibilities For Director of Community Outreach & Communications Resume

  • Successful completion of an Adult Education Training Program
  • Successful completion of an Adult Education Training Program required
  • All state required training and certification completed in mandated timeframes
  • Reports to the Director providing oversight and accountability of staff into our business processes and how customer data is managed
  • Perform phlebotomy with applicable training
  • Understand and accept differences in attitudes toward health problems, resulting from medical, cultural, financial or other forms of deprivation
  • Analyze material from various performance measuring tools
  • Acts with integrity, maintaining the highest ethical standards
  • Is flexible and changes quickly based on Shawmut’s changing needs
7

Responsibilities For Director of Salt Lake City Cash Services & Community Outreach Resume

  • Balances Shawmut’s needs with those of others including the client, the team, etc
  • Assists in determining vocational goals and abilities
  • Act as an expert resource and spokesperson for First Things First
  • Provide outreach and education to diverse audiences through presentations, trainings, one-on-one meetings and networking, events, e-activity, and other outreach strategies
  • Provide regular follow-up with outreach audiences to ensure they are equipped and trained for engagement activities
  • Collect and write success stories
  • Self-motivated and able to manage multiple projects simultaneously
  • Assist Director with the planning and implementation of all fundraising events, with special emphasis on Walk to End Alzheimer’s, to include team captain/walker recruitment and retention; sponsor cultivation and solicitation; promotion and marketing activities; and all event logistics
8

Responsibilities For VP-community Outreach Resume

  • Work in partnership with central office and FTF East Maricopa Region staff to engage citizens and organizations in actively championing early childhood development and health
  • In coordination with FTF East Maricopa Regional Partnership Council, assume responsibility for outreach in this specific geographical region within a set of outreach targets as part of the Community Outreach team
  • Assist in writing regional outreach plan for assigned geographic region and priority audiences; regularly update outreach plan in coordination with Regional Council and Regional Director
  • Assist in creating and managing a community awareness budget
  • Provide outreach and education to diverse audiences through presentations, trainings, one-on-one meetings and networking, events, media outreach, and other outreach strategies
9

Responsibilities For Fundraising & Community Outreach Vista Resume

  • Provide regular follow-up with outreach audiences to ensure they are equipped and trained to take action on behalf of young children
  • Collect and write success stories and engage in regional media outreach
  • Provide customer service via phone and in-person for residents who are interested in connecting to related employment opportunities and accessing training and track RSVP’s to related recruitment events
  • Investigate competitive information, potential new communities, latest industry trends and related topics
  • Coordinate and attend tradeshows, events and meetup’s
  • Support social media activities and email enquiries
  • Test and learn from a variety of campaign and activities
10

Responsibilities For Director Quality Management & Community Outreach Resume

  • Collaborate and share best practice knowledge with other global Community team members
  • Build relevant cross-departmental and cross-functional relationships (e.g. Sales, Marketing etc.) and collaborate with them in support of executing the overall community strategy
  • Relevant experience in community management, marketing, communications or other related role
  • Able to work indepedently, but is a collaborative team player
  • Think outside of the box and implement creative campaigns
  • Working in coordination with the Director and the OLLI Leadership Council and its committees, develop and implement a full array of lifelong learning programs and volunteer opportunities for older adults
  • Market, promote and outreach as the organization’s lead brand champion
  • Participate in weekly director’s meetings, weekly department meetings, and monthly United Way staff meetings. Communicate relevant information
  • Assist in the development and implementation of community relations plans and programs in support of business unit strategic goals and objectives Implement community relations programs that support the company’s citizenship agenda and positively impact company reputation

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