Community Manager, Community Development Resume Sample

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Giles Stoltenberg
627 Antonia Drive,  Boston, MA
+1 (555) 455 5944

Work Experience

Community Development Manager
01/2017 - PRESENT
San Francisco, CA
  • Knowledge of single-family and multi-family housing finance
  • Knowledge of the principles and practices of single-family and multi-family mortgage underwriting
  • Knowledge of the principles and practices of municipal bond programs
  • Knowledge of the Federal and State revenue codes and statutes relating to housing finance
  • Knowledge of financial reporting in conformity with generally accepted accounting principles
  • Knowledge of real estate development process and real estate practices
  • Knowledge of public funding process as it relates to budgeting cost accounting, financial planning, and management
Community Development Product Manager
12/2011 - 09/2016
Boston, MA
  • Skill in preparing and delivering presentations for diverse audiences to include elected and/or appointed officials
  • Skill in analyzing and interpreting financial records
  • Skill in designing and maintaining complex spreadsheets and databases
  • Prepare accurate and complex financial reports and statements
  • Plan, implement, and coordinate technical and administrative programs
  • Establish and maintain good working relationships with the other City employees and the public
  • Prepare high quality CRA documentation for CRA contributions, CD services and Board Services. This includes creating records in our proprietary database, preparing backup CRA packages, and collaborating closely with relationship managers to ensure accuracy and timely completion
Community Development / CRA Manager, VP
04/2009 - 07/2011
Boston, MA
  • Collaborate with CVU to establish CRA eligibility for difficult or complex transactions, and act as the Market’s CRA subject matter expert
  • Perform strategic analysis of ongoing regulatory submissions, data integrity reports, and periodic CVU feedback to identify individual and team performance trends. Establish processes and controls, and create tools and provide training to Market staff, to ensure high-quality CRA records
  • Continuously identify and evaluate community needs as required by CRA. This includes presenting findings to supported Market as well as other members of CCD
  • Serve as a local checker for assigned relationship managers
  • Collaborate in completing Marketplace Overview projects as assigned
  • Expand volume and enhance quality of CRA-eligible Board and/or CD services required for CBNA exams
  • Liaise with the internal CRA and CRA Verification Unit (CVU) teams


Kansas Wesleyan University
2004 - 2009
Bachelor's Degree in Business

Professional Skills

  • Active involvement and timely completion of targeted Business Development model which includes prospect letters, site visits, phone calls, e mails, industry research and regularly scheduled follow-up
  • Excellent interpersonal, presentation, and communication skills essential to expanding relationships, resolving conflicts, and managing change effectively
  • Excellent written and oral communications skills, including previous experience giving effective presentations
  • Knowledge and experience in a wide range of nonprofit functions including all areas of fundraising and event programming
  • Experience with banking, credit, and finance policy as related to CRA defined community development products and services desired
  • Established community development relationships with proven history of effective interaction and results as related to favorable CRA compliance
  • Proven ability to work independently and achieve measurable results

How to write Community Manager, Community Development Resume

Community Manager, Community Development role is responsible for organizational, retail, finance, credit, training, integration, database, reporting, design, research.
To write great resume for community manager, community development job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Community Manager, Community Development Resume

The section contact information is important in your community manager, community development resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Community Manager, Community Development Resume

The section work experience is an essential part of your community manager, community development resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous community manager, community development responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular community manager, community development position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Community Manager, Community Development resume experience can include:

  • Use research, recommended practices, and input from OSWP staff to develop a standardized model for establishing and expanding Professional Learning Communities (PLC) for both physical education and health education
  • Provide physical education and health education teams with guidance and support in developing and maintaining active, teacher-directed PLCs; provide quality controls and metrics for measuring effectiveness
  • Self-motivate and self-direct; possess strong time management and organizational skills
  • Strong organizational skills and the ability to work in a fast-paced environment
  • Strong strategic thinking and outstanding analytical skills to understand, analyze, and address complex problems
  • Proven leadership ability with strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations

Education on a Community Manager, Community Development Resume

Make sure to make education a priority on your community manager, community development resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your community manager, community development experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Community Manager, Community Development Resume

When listing skills on your community manager, community development resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical community manager, community development skills:

  • Responsible for effectively and efficiently completing activities and meeting target deadlines in order to execute a successful event
  • Experience working in community management, social media, online marketing, and/or user experience roles
  • Experience in a professional game development or publishing environment, preferably working on service-based games
  • Extensive experience with state and federal lending programs required
  • Proven expertise managing teams in diverse locations and dynamic environments
  • Understanding of SBA 7a and 504 loans, Treasury Management core products (ach, positive pay, remote capture), and Equipment Leasing

List of Typical Experience For a Community Manager, Community Development Resume


Experience For Community Development Manager Resume

  • Manages the Rental Housing and Development Assistance Program, Acquisition and Development Program, and the Tax Exempt Housing Bond Program
  • Work with OSWP team members to document and share successes and best practices from physical education and health education PLCs
  • Produce annual report on PLC activities to raise awareness among educators, administrators, and community members, as well as increase participation in PLCs
  • Serves as the bank’s Community Development Manager
  • Perform periodic review of bank’s assessment areas to ensure reasonableness of the delineation

Experience For Community Development Product Manager Resume

  • Serve as the bank’s principle liaison with external CRA compliance auditors, examiners and regulators
  • Identify community outreach activities and strategic partnerships to bring awareness to the banks’ commitment to CRA, as well as highlight community development initiatives in the bank’s market assessment area(s)
  • Provide input to Bank Management to ensure that the bank’s products and services are readily accessible to all businesses and individuals in the bank’s assessment area
  • Develop, implement and monitor an annual budget and work plan, including Take Steps for Crohn’s & Colitis and special event fundraising, public education & support services, and volunteer and corporate development
  • Reports CRA, HMDA, and CD performance reporting to market, division and state Leadership and provide recommendation to improve performance
  • Seeks opportunities and participate in community collaboration and other CRA/CD related initiatives
  • Serves on the boards and committees of not-for-profit organizations whose primary purpose is to serve the LMI in the AA(s) of the Bank; provide they also help deepen the bank’s community engagement. Find suitable Board and Volunteer opportunities for other Bank employees

Experience For Senior Community Development Manager Resume

  • Manages loan and grant programs for community development, and programs that create and/or preserve affordable housing in accordance with State and Federal regulatory requirements and City Council policy direction
  • Directs the activities of a bond financing team, including the Financial Advisor, Bond Counsel, Corporate Counsel, Trustee, and Underwriter Serve as the main point of contact with the Texas Bond Review Board with regard to participation in the annual bond lottery
  • Oversees all facets of the Multifamily Bond Program, including maintaining the board-approved rules, providing policy recommendations, responding to inquiries, and reviewing and processing applications for participation in the Texas Bond Review Board annual lottery
  • Develops applicable actions for City Council consideration to include the department’s Requests for Board Action and Requests for Council Action with regards to multifamily bond issues
  • Explores investment opportunities for the AHFC to participate as a developer, owners, and/or equity partner in bond-assisted and Low Income Housing Tax Credit-assisted multi-family rental projects
  • Meets with prospective partners and strategizes on AHFC investment opportunities in affordable housing developments, and serves as liaison with lending community, nonprofit organizations, builders/developers, and neighborhood organizations to increase affordable housing opportunities
  • Ensures compliance with Federal, State, and Local legislation, regulations, and policies to determine impact to the City and its housing and community development programs by providing routine internal audits

Experience For Community Development / CRA Manager, VP Resume

  • Provides direction for preparing Requests for Proposal and service contracts, and reviews final documents
  • Makes presentations to executive management, City Council, and other governing bodies
  • Identify, recommend and maintain processes including assistance in deployment of measurable community development strategies with line of business management in response to institutional CRA compliance objectives
  • Participate in the development of annual institutional CRA community development performance objectives
  • Leverage and manage processes related to deployment of institutional and external community development resources / services for accomplishment of CRA objectives and in support of community financial need
  • Develop and maintain external community development relationships through community leaders, developmental organizations, governmental officials and other centers of community influence for identification of community financial needs and to leverage institutional CRA community development process
  • Coordinate with line of business management to ensure external community development program presentation and results reporting is maintained in accordance to institutional standards and procedure
  • Assist in development and process related to line of business community development products and services for creating solutions in support of community financial need and support of institutional CRA and Fair Lending objectives

Experience For Community Development Portfolio Manager Resume

  • Participate in institutional community development capital investment activities including credit approval, legal review, funding and portfolio management processes
  • Maintaining contemporary understanding of institutional financial products, services, policies and line of business structure
  • Contributing to the establishment of best practices/procedures
  • Tracking the budget of the Community Development initiatives
  • Serve as a resource to institutional line of business management related to qualified CRA community development activity
  • Management of community development staff in relationship to departmental procedures, compliance process, departmental objectives, client relationships and corporate policy
  • Represent First Midwest within public / community / neighborhood development initiatives and functions

Experience For Program Manager, Media Community Development Resume

  • Maintain contemporary awareness of community development principal and best practices as related to CRA compliance, Safety and Soundness and Fair and Responsible Banking principals
  • Act as link to the development teams and marketing managers and ensure team needs are being met by community development team
  • Management of a team of 7 Community Developers responsible for the engagement strategies across a variety of titles
  • Provide oversight for execution of ComDev plans and mentor teams to provide guidance on professional growth
  • Supporting the production teams with early guidance on community needs in order to provide feedback on features, tools and product design that drive the community's activity

Experience For Citi Community Development Program Manager Resume

  • Translate current and emerging organizational priorities into achievable fundraising targets, develop plans of action, and lead the execution of those plans for donor development and annual giving
  • Develop and execute a diversified annual fundraising program and actionable plan to achieve the annual goal
  • Oversee the identification and cultivation of new funding sources to attract new investors and generate new revenue
  • Develop and manage a portfolio of prospects individual donors including solicitation and stewardship
  • In partnership with staff, plan, execute all fundraising events

Experience For Community Development Outreach Project Manager Resume

  • Provide detailed reporting
  • Create and execute short and long-term strategies to increase foundation and corporate donations
  • A passionate and established relationship and community builder through both offline and online channels
  • Embedded in Montreal’s tech community, in both French and English
  • Seek out and build relationships with key community connectors
  • Help manage, execute and create events in the Montreal office (and probably in other places, too)
  • Grow the tech community in Montreal

List of Typical Skills For a Community Manager, Community Development Resume


Skills For Community Development Manager Resume

  • Organizing and driving consistency in team reporting, including both product-specific reports as well as competitive/trend analyses
  • Training and onboarding of new Community Developers to ensure integration with the teams they support
  • Ensuring alignment with brand values in the day-to-day/crisis communication with the community
  • Manage fundraising database including maintaining the integrity of the database and producing fundraising, donor analytic, and other reports
  • Present targeted PVTB lending programs to community groups, attending civic and non-profit functions representing PVTB
  • Manage internal and external resources for grant-writing and development; writing grants, all grant reporting
  • Builds a strategic plan focusing on Relay For Life success factors as determined by a regressive analysis of key drivers to ensure event growth in all areas

Skills For Community Development Product Manager Resume

  • Create and manage event communications strategies and marketing strategies (internal and external)
  • Be building for the long term, but also able to define and meet short-term success metrics
  • Assist in ensuring the Bank’s compliance with regulatory requirements and deadlines
  • Develop network of community partners
  • Actively refer business opportunities to Retail Branches and other internal bank partners which results in closed business for that area
  • Active Community Involvement in a leadership roles
  • Implements best practices for event revenue growth; drives and encourages creativity and innovation at the event level

Skills For Senior Community Development Manager Resume

  • Monitors financial expenditures and progress against budgetary plan and takes appropriate measures to meet top line and bottom line goals ensuring a high ROI in meeting revenue targets
  • Works in partnership with Cancer Control staff for achievement of identified event-related mission goals, including enterprise-wide initiatives. Integrates mission/cancer control activities messaging and within events
  • Utilizes and responds to customer experience survey, comparative event and success factors data
  • Maintains productive and collaborative relationships with the Society’s global headquarters departments and other regions; participates on regional and enterprise projects and committees as appropriate
  • Identifies and develops new revenue opportunities at the community level

Skills For Community Development / CRA Manager, VP Resume

  • Leads the development of relationships with and engagement of target partners, organizations, corporations, and individuals; serves as a primary relationship manager to achieve income and mission goals
  • Accountable for the achievement of income performance targets Making Strides Against Breast Cancer,
  • Manages event staff team to ensure successful events execution (i.e.- for urban model MSABC events)
  • Manage event staff team to ensure successful events execution (i.e.- for urban model MSABC events)
  • Engages the community to drive increased event participation; including event committee, teams, team members, sponsors, survivor/caregiver engagement, and youth engagement
  • Works in partnership with Cancer Control staff for achievement of identified event-related mission goals, including enterprise-wide initiatives. Integrates mission/cancer control activities messaging and within events
  • Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and objectives of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission
  • Develop and maintain relationships with key business partners, program participants, and donors by building personal credibility and solid trust
  • Community-minded both internally working well with a team and externally in Foundation programming

Skills For Community Development Portfolio Manager Resume

  • Increasing SunTrust Bank's visibility in target market areas by representing the company in various civic and community functions for the purpose of enhancing its image, developing new business, and advancing the Community Development agenda
  • Implementing marketing and advertising programs to ensure market awareness of the products and services available to community development target groups as they relate to the Community Reinvestment Act
  • Recommending changes and improvements to management for special lending programs in housing construction/purchase/rehabilitation, small and minority business development, and industrial development
  • Organizational, project management, and cross-functional coordination skills
  • Build strong working relationships internally and with external constituents

Skills For Program Manager, Media Community Development Resume

  • Proven capabilities with CRA and Fair Lending compliance practices
  • Monitoring and evaluating lending performance in local markets and recommends appropriate action
  • Working in a collaborative manner with Residential Mortgage Loan Originators, Production Managers, Business Banking Relationship Managers, Marketing Managers and other appropriate business partners
  • Keeping abreast of changes in federal and state banking regulations relating to community development and ensuring that changes are implemented in a timely fashion
  • Experience with administration of policies and procedures necessary to ensure company compliance with CRA regulation for the Memphis, TN, Nashville, TN and Florence, AL region

Skills For Citi Community Development Program Manager Resume

  • Experience with state and federal lending programs
  • Administers policies and procedures necessary to ensure company compliance with CRA regulations for a Group of Regions
  • Administers policies and procedures necessary to ensure company compliance with CRA regulation for one of the largest Regions (Atlanta, GWR, Central Florida, or South Florida)
  • Capable of interpreting and detecting issues with property, guarantor and sponsor financial performance and can put them into the context of the client’s history articulating possible impacts of such changes to the risk profile of the credit
  • Track record of building relationships and consensus while navigating complex, multi-national/cultural organizational structures
  • Communicate persuasively and confidently, both orally and in writing
  • Able to work under pressure and meet frequent and changing deadlines
  • Perform accurate, detailed work
  • Produce accurate, thorough and timely work product

Skills For Community Development Outreach Project Manager Resume

  • Work with a variety of personalities with diplomacy, tact, and poise
  • In-depth knowledge and understanding of content management systems and social media channels/platforms/services, mechanics, and trends, especially Facebook, Twitter, YouTube, and Twitch
  • Manage compliance and control routines related to the credits contained in the assigned portfolio
  • Effective verbal and written communication skills, able to multi task and function under pressure to meet deadlines, organizational skills and customer service skills
  • Experience and exhibited competency in financial analysis and credit structuring, understanding and applying credit policy, and credit monitoring and risk administration practices

Skills For Community Development Manager, St Louis, MO Resume

  • Competency with critical and analytical thinking and is able to identify connections between issues and actions needed to resolve issues for credits contained within the portfolio to ensure continued compliance with credit and risk policies and practices
  • Experience in the tech and media industry
  • Develop, plan, and implement strategic short and long-range goals, establish priorities, organize resources, and interpret needs
  • Strong project management skills using data-driven metrics in the public sector, especially related to human resources, reorganizations, and/or leadership development
  • Proactively identify key issues and risks and develop recommendations for integrated, creative solutions
  • Experience with processes related to identification, development and implementation of community development strategy in collaboration with line of business management as related to CRA and Fair Lending compliance

Skills For Community Development Manager, DC Resume

  • Knowledge of contemporary community and economic development principals as related to CRA compliance
  • Experience interacting effectively with banking industry. Ideally 7 years banking experience related to Retail, Small Business and Commercial lending as aligned with regulatory defined community development qualification
  • The ability and flexibility to travel throughout the Bank’s assessment area geography, as needed
  • Responsible for overall management of CS Risk including insuring strong enterprise risk management , full compliance with Sustainable Risk policy, compliance with CRA regulatory obligations and all other operational/business risks
  • Someone with a background in sponsorships, marketing, or community development
  • Excited by the intersection between brand building, business growth, community engagement, and corporate social responsibility

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