Communications Manager Senior Resume Sample

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Flo Zboncak
419 Zboncak Plains,  Dallas, TX
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Work Experience

Senior Manager, HR Communications
09/2016 - PRESENT
San Francisco, CA
  • Align team to refreshed Integrated Communications team vision and accountabilities, with a view to supporting role clarity within the Integrated Strategies team and with key partners (i.e. CAPA, Marketing, Operations)
  • Assist AVP in developing robust governance structure around communications, with a view to designing a robust roadmap to the establishment of a communication “gateway” to optimize distribution and uptake of communication, across wealth
  • Assist AVP in establishing newly formed team as "the unified voice of wealth."
  • Building and reinforcing effective working relationships across Public and Corporate Affairs’ teams
  • Highly-developed strategic capability to develop and implement innovative and relevant communications dealing with diverse issues and subjects to support the Bank’s business objectives
  • Experience in developing innovative digital communications that engage target stakeholders
  • Strong attention to detail, and high-level of accountability for the quality and timely completion of projects
  • Excellent project management skills to oversee execution of complex media relations’ strategies across multiple areas of the business
  • Extensive knowledge of the financial services industry or highly regulated business
Senior Manager, Scientific Communications
06/2010 - 05/2016
Phoenix, AZ
  • Willingness to learn “on the go”
  • Contribute to a high performing team, with excellent quality standards and a collaborative attitude to achieve business objectives
  • Drive Innovation: Drive rapid implementation/ commercialization of value add ideas. Lead continuous improvement by appropriately challenging status quo. Be constructively discontent; Identify and evaluate growth opportunities with a results mindset
  • Act Like an Owner: Set and accomplish ambitious objectives. Make decisions with a focus on increasing company value; manage resources effectively; ensure others act responsibly. Embed sustainability into plans, impacting people, communities and environment. Drive execution of strategic plans to meet and exceed 2020 vision and goals
  • Inspire Others: Communicate a compelling vision and strategy; translate complex strategies into clear, understandable courses of action. Take bold initiative, acting quickly upon opportunities. Express passion for the System, our brands, business and people; role model and build brand ambassadors. Lead a culture that promotes trust and integrity; model effective behaviors
  • Develop Self and Others: Build diverse, inclusive teams and engage all member. Build capabilities through developing people, processes and culture. Ask for and act on feedback; Create an environment of learning from others and sharing knowledge and experience
  • Establishes the strategic direction and oversees initiatives, materials, and staff priorities
  • Develops communication strategies; plans, researches, and develops content for complex communications initiatives
  • Identifies issues and opportunities, serves as trusted advisor to organization on all aspects of communication, and engages other parts of the organization to ensure strategic alignment, clarity, and accuracy of message
Senior Manager, International Communications
12/2002 - 12/2009
Boston, MA
  • Coordinates final review and approval before internal or external communications are released
  • Develop deep understanding of commercial real estate industry and JLL’s businesses, capabilities, clients and results
  • Ensure company vision, values, brand positioning and visual identity are reflected in all communication initiatives
  • Ensures that Department is providing a high level of service to all stakeholder groups and Field Management. Consistently seeks out areas for improvement
  • Provides support for all Field Management as needed. For example, compliance reporting, forming work committees, special projects, research, etc
  • Responsible for managing data collection as needed through task management or other online survey tools
  • Responsible for all Store data entry and maintenance as needed. For example, electronic distribution lists, website information, etc
  • Proactively seeks to understand Abbott’s global internal and external communication goals to recommend and implement appropriate communication tactics


University of Minnesota Rochester
1998 - 2002
Bachelor's Degree in Public Health

Professional Skills

  • Strong reporting, writing, editing and proofreading skills
  • Demonstrated experience in building and maintaining strong working relationships with a variety of stakeholders across the organization
  • Excellent organizational, planning, analytical and problem-solving skills
  • Exceptional organizational and problem solving skills, demonstrated ability to multitask
  • Well-developed written and verbal communication skills with experience writing press releases, pitches, media briefings and by-lined articles
  • Excellent organization skills to manage multiple deliverables at the same time
  • Prior experience working within the pharmaceutical industry or related fields or jobs with a relevant medical/scientific focus

How to write Communications Manager Senior Resume

Communications Manager Senior role is responsible for media, digital, translation, training, retail, finance, database, design, research, travel.
To write great resume for communications manager senior job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Communications Manager Senior Resume

The section contact information is important in your communications manager senior resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Communications Manager Senior Resume

The section work experience is an essential part of your communications manager senior resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous communications manager senior responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular communications manager senior position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Communications Manager Senior resume experience can include:

  • Strong problem solving, relationship building and influencing skills.
  • Excellent technical writing and proofreading skills and the ability to work under tight time lines
  • Well-developed personal network and strong media relations skills
  • Communicating and writing effectively and with impact, tailoring content to intended audiences
  • Media experience (or relevant marketing or agency experience)
  • Experience in creating and drafting content for social media

Education on a Communications Manager Senior Resume

Make sure to make education a priority on your communications manager senior resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your communications manager senior experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Communications Manager Senior Resume

When listing skills on your communications manager senior resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical communications manager senior skills:

  • Strong written and verbal communication skills; excellent listener
  • Strong executive interface skills and experience working in an executive communications role
  • Effective team and stakeholder management and influence skills
  • Experience as a photographer or with the effective selection and use of photography to complement messaging strategies
  • Monitor daily evidence updates and develop quarterly evidence summaries for internal stakeholders
  • PPT experience and basic web development experience

List of Typical Experience For a Communications Manager Senior Resume


Experience For Senior Manager, HR Communications Resume

  • Demonstrated experience producing audience-appropriate investment communication content
  • Working knowledge and understanding of effective graphic design and branding principles, and the use of the Internet as a medium of communication
  • Proven success in measuring, evaluating and improving communication programs
  • Strong understanding of financial markets and ongoing performance drivers
  • Experience with increasing responsibility in multiple communication roles in corporate or agency setting

Experience For Senior Manager, Scientific Communications Resume

  • Communications experience, preferably in a corporate setting and/or supporting HR function
  • Experience in communications planning for public health programs and issues
  • Experience working in higher education or human resources
  • Experience working with a variety of creative communications, data analytics, e-mail management, and web content management software platforms
  • Experience leading global communication initiatives (direct, remote, matrix, virtual)
  • Establish strong partnership with medical thought leaders, patient advocacy groups, professional societies
  • Experience designing, developing, and delivering online and instructor-led training to technical and end user audiences
  • Experience in a management capacity

Experience For Senior Manager, International Communications Resume

  • Experience in change management
  • Managing and executing communications strategies in a corporate or professional services environment
  • Responsible for generating engagement across 650+ dealer network and 85 Local Marketing associations
  • Produces executive communications in talking points, presentations, speeches and other vehicles
  • Lead planning of annual budget projected to be +200M in 2018

Experience For Senior Manager, IT Communications Resume

  • Lead development and management of LMA websites supporting customizable content, dealer listings based on participation, and current offers and incentives
  • Develop transformation communications affecting HR processes
  • Sound, independent, professional judgment and decision making
  • Mentors and guides development of HR Communication managers and specialists
  • Assists director, HR Communications, with development and oversight of global HR Communications plan to achieve HR long-range plan and enhance the employee experience
  • Oversees contracts and client relationships with internal and external communication partners (Corporate Communications, HR personnel, outside contractors, etc.)

Experience For Senior Manager Public Affairs & Communications Resume

  • Ensures all HR Communications are consistent and aligned with Abbott's corporate brand identity and strategic directions, business philosophies and general practices
  • Post-secondary education, preferably in Business, Economics, Marketing or Communications and or/related work experience. CFA or CIM designation is considered a strong asset
  • Help synthesize and integrate content and key messages coming from the Customer Operations Leadership Team, Marketing, key project teams and the BU’s for the global field organization
  • Works cross-functionally to create monthly, quarterly and annual content and editorial calendars that align with business priorities
  • Advances JLL’s diversity and inclusion priorities
  • Highly collaborative individual who is passionate about teamwork, joint problem solving and engaging with targeted stakeholders

Experience For Senior Compliance Communications Manager Resume

  • Creative and innovative thinker with the ability to build a business case around new ideas, build consensus or support, and execute with precision
  • Develop and implement public relations goals and strategies in concert with the resort’s Marketing Director, COO, sales, hospitality, operations and corporate departments
  • Work collaboratively with ICF’s project team and others to leverage capabilities, talent, and knowledge
  • Understands and drives content through the right channels to maximize impact
  • Develops and reports on metrics across channels

Experience For Global Senior Medical Communications Manager Virology Resume

  • Develop and implement CMGt’s internal communication strategies and plans that engage, align, and inspire CMGt’s employees around the organization vision, goals, and initiatives, and keep stakeholders, business partners, and other consumers of CMGt’s services informed
  • Develop and implement CMGt’s training strategies and plans to prepare our internal customers for new and improved technology solutions that help meet their business objectives
  • Develops and implements strategies and programs to communicate the First Republic’s Human Resources business objectives, culture and values to its employees within the context of overall brand tonality and style
  • Guard and enhance First Republic’s culture of service through communication strategies that foster core values, employee unity and ensure a deep-rooted understanding of the Bank’s history
  • Contributes science-focused content to StoryLab team to support enterprise-level storytelling efforts around AbbVie’s discovery and development capabilities

Experience For Senior Manager of Communications Resume

  • Demonstrated ability to lead strategically, drive performance, build alignment, inform, negotiate and collaborate
  • Participate in the development and management of the company’s Industry Relations strategy, operating plan, and budget (10%)
  • Develop instructor-led learning programs geared toward both a technical and an end-user audience
  • Build and maintain schedules for training opportunities on campus
  • Engage with resource team for topic expertise to meet specific training needs
  • Schedule/Coordinate/Host informational webinars to build awareness and adoption

Experience For Senior Manager, Investment Communications Resume

  • Partners with Subject Matter Experts across IT to design and deliver high-impact organizational change training and communication programs for their organization’s needs
  • Develop and contribute to execute the Renew Category Growth (RCG) communications strategies to support Company’s business objectives with key stakeholders (e.g. consumers, customers, bottlers, media, government, community leaders, employees, NGOs and other constituents) (20%)
  • Educates relevant staff about T. Rowe Price’s EMEA Communications procedures and policies, and global advertising regulations. Resolves issues raised by the business units with respect to advertising policies and comments provided on specific materials and coordinates any necessary changes with marketing personnel as appropriate
  • Establishes strong partnership with global medical thought leaders, patient advocacy groups, and professional societies in a proactive manner in order to drive current and future collaborations
  • Develops and reviews manuscripts, abstracts, posters, slide presentations, and other documents to ensure appropriate evaluation and presentation of data, methodology, interpretation, and alliance with business objectives. Deliverables are of high quality with minimal, if any, rework required

Experience For Senior Manager, Retail Communications Resume

  • Demonstrates solid disease state expertise and knowledge of current medical and/or regulatory issues related to company products
  • Support Sports Brand Partnership Team on development of priority account meeting presentations and materials
  • Anticipates and identifies need to develop content for slides and reviews for clarity, accuracy, and interpretation
  • Serves as internal subject matter expert on molecule and/or disease state publications to support cross-functional strategies
  • Identifies and reports any adverse events (AEs) in accordance with Corporate policy and procedures
  • Work in partnership with VP to execute Sales Communication roadmap for assigned sports
  • Design, produce and edit sales materials and documents (presentations, one sheets, sales booklets, email blasts, etc.) with advanced skills in Adobe Creative Cloud, including Photoshop, Illustrator, InDesign and Acrobat
  • Develop with VP SBP communication standards, and ensure all presentations are created against consistent brand guidelines

List of Typical Skills For a Communications Manager Senior Resume


Skills For Senior Manager, HR Communications Resume

  • Cross-cultural adaptability- able to work effectively in a multi-business, multi-country environment
  • Provide innovative ideas on how to package sales/industry research and communicate internally & externally more effectively with technology
  • Demonstrated skill in digital and online channels
  • Deliver interactive, engaging, and highly effective instructor-led training sessions in person and via web conferencing tools
  • Communications experience, preferably in a corporate setting
  • Experience in managing communications campaigns in multiple markets with in-country contacts

Skills For Senior Manager, Scientific Communications Resume

  • Experience in consumer PR, social media and influencer marketing
  • Demonstrated ability to use creative thinking to develop PR opportunities, media stories and social media content
  • HR RM experience
  • Demonstrated commitment to the Virginia Tech Principles of Community
  • Experience with communications governance
  • Experience with website implementation/redesign
  • Experience in a communications team

Skills For Senior Manager, International Communications Resume

  • Five or more years’ experience in an investment management environment, with the majority of this time in the institutional market segment
  • Drug Information Residency or equivalent experience
  • Proven ability to apply FDA, legal, regulatory, and compliance requirements to Medical Affairs activities and drug information delivery
  • Proven ability to work well on a cross-functional team
  • Communications experience
  • Detail- and deadline-oriented and strong ability to multi-task
  • Previous experience in high tech industry
  • Excellent grasp of communications trends and issues

Skills For Senior Manager, IT Communications Resume

  • Experience with Office365, SharePoint and Yammer software
  • Bring to life JLL’s mission of Building a Better Tomorrow
  • Managing funds and resources appropriately
  • Taking a big picture view looking beyond the task at-hand and encouraging the team to do the same
  • Sharing responsibility for driving the adherence to risk management protocols as it relates to internal and external events
  • Advising change management and communication activities with appropriate stakeholders to minimize cultural barriers and resistance to change
  • Partner with IT management in identifying, defining and creating training for solutions that require ongoing refreshment

Skills For Senior Manager Public Affairs & Communications Resume

  • Lead for Benefits communications (including annual enrollment, ongoing well-being, etc.), also working closely with the relevant center of expertise
  • Responsible for on-going leadership of LMA program, growing dealer engagement, incremental contributions, and spending options
  • Manage secondary program for non-LMA dealers, Local Marketing Fund (LMF), and vendor tracking funds and processing reimbursement claims
  • Create and execute campaigns that support the company’s branding, positioning and messaging
  • A deep understanding of financial markets and the key factors driving domestic and foreign market performance across major asset classes

Skills For Senior Compliance Communications Manager Resume

  • Enjoys working in a fast-paced, quickly changing environment and can maintain a cool head in stressful situations
  • Informs research calendar by becoming the go-to expert in the market on current trends affecting the business
  • Create online courses that can be referenced by new hires or existing staff that might need refresher training on a topic
  • Create and deliver course surveys to ensure that learning is meeting all identified needs
  • Assists in the overall training of new Scientific Communications personnel and ensures key activities are incorporated as part of the training
  • Directly responsibility for strategic development and collaborative effort managing the Tier II Local Marketing Associations (LMAs)
  • Oversight and accountable for regional communication and budgeting for 85 Local Marketing Associations
  • Communicate ongoing transformation, including change management around new software and processes

Skills For Global Senior Medical Communications Manager Virology Resume

  • Some project management of multi-channel campaigns, involving close collaboration with marketing teams and external media partners
  • Comprehensive understanding of automotive retail environment (traditional and digital)
  • Collaborate with key stakeholders on congress planning, provide congress intelligence, and create materials to support relevant communications
  • Monitor metrics to weigh the internal and external return on investment (ROI) of First Republic’s Human Resources marketing and communications
  • Lead the IMCR protocol within the region, including communications, bottlers’ alignment and cross functional teamwork (5%)

Skills For Senior Manager of Communications Resume

  • Manage communications around Annual Performance process, working closely with the center of expertise
  • Nurture, promote and bring to life JLL brand across all channels
  • Comfortable taking initiative to drive change
  • Oversees manager responsible for executing communications plans
  • Self starting with the ability to manage projects autonomously as necessary
  • Contributes to therapeutic expertise during protocol design phase
  • Conceptually organize and analyze data, interpret, and synthesize complex clinical and non-clinical statistical reports to derive key outcomes and messages; ability to translate scientific and technical issues for diverse audiences
  • Experience or background in working within the pharmaceutical industry, strong awareness of compliance issues and guidelines around medical education and publications

Skills For Senior Manager, Investment Communications Resume

  • Work with multidisciplinary teams to ensure execution of deliverable successfully
  • Flexible, with positive attitude, strong ability to multi task, prioritize projects effectively and proactively collaborate and communicate at all levels within the company
  • Region and direct dealer experience in OEM field organization or agency
  • Advising the coordination of standardized communications across the firm or business, while eliminating non-strategic communications and driving use of the communications cascade
  • Collaborating with all levels of leadership and stakeholder groups to drive strategic direction and account for critical dependencies with other projects, programs, and initiatives
  • Leveraging technology and tools that enable communications, including Microsoft Office Suite (Word, Excel, PowerPoint); Google platforms and tools; and, web-based publishing, webcasts, videos, and social media platforms

Skills For Senior Manager, Retail Communications Resume

  • This is a temporary (18 month) contract with a schedule of 37.5 hours/week
  • Assist in the development and maintenance of scientific communications materials including materials and tools for medical field force, including medical education
  • Create, review and maintain: Medical Information Standard Responses, Scientific Communications documents e.g. slide decks, medical training documents, and materials related to medical congress planning
  • Prior experience working in or directly with financial advisory teams
  • Communication Planning - Develop and execute a large-scale, enterprise-wide measurable communications plan in alignment with Program Elevate goals

List of Typical Responsibilities For a Communications Manager Senior Resume


Responsibilities For Senior Manager, HR Communications Resume

  • Create layouts, templates and manage presentations on all software platforms (PowerPoint, Keynote), and all hardware platforms including Tablets, Laptops and Cloud Sharing
  • Effectively manages client relationships with internal and external partners (Public Affairs, senior HR management, vendors, contractors, etc.)
  • Deep experience in change communications, social media platforms, event planning, storytelling
  • Demonstrated understanding of the information needs for various customer segments
  • Suite of Publishing Tools: Illustrator, Photoshop, Dreamweaver, etc.,
  • Asset: Understanding of Project Management, Process Improvement, Business Analysis, Software Development (Agile) methodologies

Responsibilities For Senior Manager, Scientific Communications Resume

  • Research trade publications, images, paper stock, and special software tools to enhance sales communication
  • Project manage multiple assignments from design stage to finished product
  • Maintain a database of files, images, logos and other assets used in sales materials
  • Able to develop and maintain strong relationships within FOX Network Group’s Marketing, Publicity, Research and Sales teams in order to increase internal and external sales communication
  • Management of planning and messaging alignment. Ensure creative assets and support for local marketing plans are aligned strategically with the brand and available to support the plan
  • Drive optimization of incremental targeted Tier II Digital in Endemic Retention and Search
  • Produce regular HR newsletter
  • Draft and distribute HR Leadership Team (HRLT) announcements

Responsibilities For Senior Manager, International Communications Resume

  • Serve as member of HRLT
  • Help support communication activities around HR’s move to Workday, as part of our JLL Now transformation
  • Plan and execute annual HR Summit
  • Raise awareness and adoption of Employee Value Proposition
  • Oversee Diversity & Inclusion and Employee Resource Groups communications efforts

Responsibilities For Senior Manager, IT Communications Resume

  • Support Americas Chief Human Resources Officer communications
  • Develop compelling content – written, video and graphical – across multiple channels, ensuring that it’s purposeful, compelling and tailored for intended audiences
  • Ensure that JLL brand is reflected in all communication initiatives
  • Introduce and implement new ideas and best practices in employee communications to ensure channels and content stay relevant and approachable
  • Support measurement of engagement for various programs
  • Contribute to JLL America’s Communications team initiatives
  • Knowledge and application of metrics to internal communications
  • Savvy with Microsoft Word, PowerPoint, and other Office Suite programs

Responsibilities For Senior Manager Public Affairs & Communications Resume

  • Proactively seeks to understand both the company’s and HR’s strategy and priorities to develop global communications plans and strategies that align to it
  • Develops and provides oversight on the delivery of complex global communications plans to achieve the HR strategy and enhance the employee experience
  • Recommends innovative approaches to delivering communications that effectively tell the AbbVie story and provide the overview, framework and “voice” for communications across all channels
  • Provides expertise and experience to produce interesting, timely and quality content in the different styles required to support the full spectrum of subject matter and the various communications channels utilized by communications
  • Ensures all communications are consistent and aligned with the company’s corporate brand identity, strategic direction, business philosophies and general practices
  • Develop and execute the communications strategy to support the company’s objectives in Australia, New Zealand and Canada (including PR, influencer marketing)

Responsibilities For Senior Compliance Communications Manager Resume

  • Develop and execute the social media strategy, in line with business and communications objectives in Canada
  • Key point of contact and management of multiple PR agencies (based in Sydney, Auckland and Toronto)
  • Implement and manage relationships with external spokespeople and other external business partners in multiple countries
  • Coordinate and direct PR activities by country such as media programs, product reviews, press releases and press kits for national, regional, broadcast, online and trade media
  • Manage and optimise the company’s international PR budget

Responsibilities For Global Senior Medical Communications Manager Virology Resume

  • Commercially-minded and results focused
  • Strict attention to detail and the ability to work to tight deadlines
  • Develop, maintain, and deliver scientific communications strategy and plans and manage relationships with both internal and external groups
  • Reviews and approves manuscripts, abstracts, posters, slide presentations, and other documents to ensure appropriate evaluation and presentation of data, methodology, interpretation, and alliance with business objectives
  • Develops content for and reviews slides for clarity, accuracy of content, and interpretation
  • Gains a progressively deepening understanding of disease state and current medical and/or regulatory issues related to Celgene products, and serves as a technical resource on molecule and/or disease state; uses this expertise to interpret and present scientific and statistical data in publications
  • Overnight travel (40%) to scientific meetings within and outside the U.S
  • Experience working with Public Affairs / External Affairs / Corporate Affairs function in Multinational Companies with exposure in media communications, marketing communications, internal and leadership communications and stakeholder/community engagement
  • Identify and take advantage of new opportunities, best practices and potential partnerships taking into consideration business objectives and key stakeholders’ expectations

Responsibilities For Senior Manager of Communications Resume

  • Work experience in integrated marketing, advertising, marketing communications
  • Solid understanding of media planning
  • Direct national retail tier II and tier III marketing initiatives inclusive of long-term strategy; competitive analysis and positioning of core products
  • Proficiency with Microsoft Office products including Word, PowerPoint, Excel, Outlook
  • Departmental lead for Tier II Local Marketing Associations (LMAs) and Tier III Volkswagen Dealer Digital Program (VWDDP)

Responsibilities For Senior Manager, Investment Communications Resume

  • Approximately 50-60% of time each year requires overnight travel or day trips within Central America
  • Accreditation in Public Relations (APR) certification
  • Demonstrated ability to deliver strategic counsel as well as tactical excellence in internal communications, executive communications and relationship management
  • University education, preferably in Business
  • MBA, Canadian Securities Course, Chartered Accountant or CFA an asset

Responsibilities For Senior Manager, Retail Communications Resume

  • Completion of Canadian Securities Course (CSC) required; completion of one or more professional designations such as Personal Financial Planner (PFP) or Chartered Financial Planner (CFP) and/or Chartered Financial Analyst (CFA) or Chartered Investment Manager (CIM) an asset
  • Oversee $200M+ budget. 2-person staff, 5 regional marketing teams (dotted line accountability), and 4 agencies and responsible for creating and leading a collaborative working team that interfaces cross functionally with Retail and all other Marketing groups
  • Accountable for traditional and progressive media strategy, and for Tier II and Tier III websites
  • Financial Services and Technology acumen
  • Scotiabank Live Platform & HTML
  • Select/design appropriate diagnostic tools (surveys, interviews, groups) and identify change implications
  • Results orientation; is committed to delivery and executes with excellence
  • Advanced level expertise in MS Office, especially PowerPoint
  • Proficiency in graphic design applications desired, but not required

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