Communications Lead Resume Sample
Frederique Bashirian
43018 Bins Estates,
Phoenix,
AZ
+1 (555) 244 3524
Work Experience
Communications Lead
07/2016
-
PRESENT
Chicago, IL
- Effectively and efficiently use communications to support Cargill’s brand, image and reputation in the SEA region
- Assist with enterprise Corporate Social Responsbility strategy and communication projects in close co-ordination with CAN’s Global Communications team and Corporate Affairs
- Participate in pre-CMLR meetings
- Ensure review and approval of promotional and non-promotional materials, according to CMLR standards, so that medical data is communicated in an ethical, compliant and accurate manner
- Liaise with the GMA team for scientific discussion on specific materials, as needed
- Build the Compass brand as an employer of choice for top talent and support the continued growth of the company as it expands to new markets
- Hire and manage an Internal Communications Associate and continue to grow the team in line with the business
Internal Communications Lead
04/2012
-
05/2016
Chicago, IL
- Evaluate the efficacy of existing communications content and channels, and build the right communications frameworks and tools as a foundation for the function
- Partner with senior leaders and the People & Culture team to develop and drive employee engagement initiatives
- Partner with executives to develop and distribute communications strategies and materials regarding organizational changes, new hires, departures and promotions
- Liaise with regional leaders in growth markets to ensure messages are communicated effectively
- Oversee the content and production of monthly all hands meetings
- Writing, editing, presentation skills, critical reasoning, external perspective, strategic/innovative communication, organizational/corporate protocol
- Track record of building communications capability in frontline leaders
- Demonstrated ability to produce significant work volume within tight timeframes
- Independent, self-motivated and driven, operating as a team player
Change Management & Communications Lead
06/2005
-
12/2011
Boston, MA
- Highly developed sense of urgency coupled with a quality mind-set
- A global mind-set and outstanding oral and written English communications skill, including effective writing skills for intranet, executive messaging and presentations
- Demonstrated ability to develop a Communications Plan that addresses a complex matrix of stakeholders with differing communications requirements
- Strong understanding of the different communications channels and their effectiveness for different stakeholders, and ability to use these channels for maximum effect
- Digital asset development: 50%
- Client and peer consultation/meetings: 30%
- Analytics/performance analysis: 10%
- Participate in the CMLR review process and ensure medical accuracy and scientific correctness of promotional and non-promotional materials
- Experience with change management, strategic communications, and stakeholder engagement
Education
University of Wisconsin - Fond du Lac
1999 - 2004
Bachelor's Degree in Communications
Professional Skills
- Conceiving and executing impactful, experience-led brand campaigns that build advocacy and increase awareness, understanding, relevance and preference for the IBM brand amongst clients, IBMers and the wider community
- Strong verbal, written and interpersonal communication skills, including active listening, facilitation and presentation skills
- Demonstrated experience in corporate communications with exceptional written and verbal skills, combined with a strong attention to detail
- Strong writing and editing skills, with experience delivering engaging copy on complex topics
- Critical analysis, project management skills, and problem-solving skills with a penchant for articulating and delivering solutions or alternative approaches
- Strong influencing and stakeholder engagement skills – including experience of business partnering across multiple stakeholders
- Exceptional writing, editing, and oral communications skills as well as experience in communicating effectively
How to write Communications Lead Resume
Communications Lead role is responsible for interpersonal, editing, communications, microsoft, content, training, messaging, organization, powerpoint, analytical.
To write great resume for communications lead job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Communications Lead Resume
The section contact information is important in your communications lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Communications Lead Resume
The section work experience is an essential part of your communications lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous communications lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular communications lead position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Communications Lead resume experience can include:
- Proven track record for superb written and oral communications; excellent proofreading and editing skills; a keen attention to detail
- Strong critical/analytical thinking, creativity and problem-solving skills
- Demonstrates ability to independently apply skills to develop and provide communications and guidance on sales & marketing compliance
- Fluent in English, excellent writing skills are essential
- Solid relationship building and people skills
- Proven experience of delivering effective and impactful Internal Communications and employee engagement
Education on a Communications Lead Resume
Make sure to make education a priority on your communications lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your communications lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Communications Lead Resume
When listing skills on your communications lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical communications lead skills:
- Strong business acumen, strategic skills, focused on solutions and solid judgment in decision making
- Strong listening skills with a keen ability to knit together disparate sources of information into a strong strategic narrative
- Strong issues management, listening, quality-control, research, project management, creative thinking and problem-solving skills
- Demonstrates superior analytical, problem solving, project planning, change management, and implementation skills
- Exceptional writing skills – with experience in executive level communications
- Strong, influential management and relationship building skills
List of Typical Experience For a Communications Lead Resume
1
Experience For Internal Communications Lead Resume
- Experience in high-tech or R&D marketing and communications, or program management with excellent communication skills
- Possess strong skills in project management/leadership, planning, organization, and problem-solving
- Strong interpersonal and influencing skills working across the LOB’s and greater Citi eam
- Technical editing/writing skills and experience
- Possession of excellent oral and written communication skills, including editing, presentation, creative, and promotional expertise
- Excellent communication skills and the ability to work across a broad range of topics and cross-functional teams are essential
2
Experience For Marketing Communications Lead Resume
- Familiarity with Intranet/internet content creation and management (strong social media management skills)
- Strong analytical skills and ability to interpret / aggregate large amounts of information into a consumable, executive level view
- Strong presence, verbal and non-verbal communication skills
- Experience prioritizing and developing marketing plans
- Effective handling of pressure and multiple workstreams with sometimes-competing priorities
- Superior editing and copy writing skills
3
Experience For Change Management & Communications Lead Resume
- Advanced computer and internet skills, including knowledge of Microsoft applications such as Word, PowerPoint, and Excel
- Proficient literature searching skills (OVID, Embase, Pubmed, Micromedex, etc.)
- A total of six (6) years of demonstrated experience in Communications focusing on
- Proven experience in building a change management environment
- Exceptional communication skills and ability to adjust messaging and tailor content for intended audiences to achieve desired results
- Three years’ or more experience in communications, marketing, change management, employee engagement, or related experience
- Advanced MS Office Skills including Excel, Word, Visio and Outlook
- Experience leading effective communications response to emergency or controversial situations
4
Experience For Strategic Communications Lead Resume
- Excellent experience of developing and implementing communications plans across multiple sales forces
- Work effectively with diverse individuals and in a team
- Demonstrates excellent oral and written communications
- Proven experience in various media
- Demonstrated ability to deal with and effective manage change
- Communications experience including writing articles for publication, editing, proofreading, desktop publishing, and/or website development
- Experience with marketing operations (e.g., planning, budgeting, project management)
5
Experience For Marketing & Communications Lead Resume
- Experience managing communications in a higher education development setting, and an understanding of trends in higher education communications
- Experience in marketing communications channels including social media, advertising and brand journalism
- Familiarity in managing staff and vendor 7+ years of marketing and communications experience
- Experience developing and nurturing online audiences
- Seek continuous improvement and good practice in Internal Communications utilising research and external benchmarking information
- Experience with the US Army, including active duty, reserves, or in a consulting or agency environment
- Experience with communications, including energy campaigns, events, and branding
- Experienced in leading and developing a team
- Experience with direct client interfacing, including Army senior leadership in an Army environment
6
Experience For Senior Communications Lead Resume
- Experience with business development and developing whitepapers and RFP responses
- Experience with developing service offerings and intellectual capital
- Experience with leading the preparation and delivery of client briefings
- Experience with social media platforms, including Twitter, Facebook, and LinkedIn
- Experience in product marketing communications
- Experience with standardized publication planning and inquiry response management software and (i.e., Datavision, IRMS)
7
Experience For Executive Communications Lead Resume
- Contract with key stakeholders to ensure work is appropriately prioritized and resourced as needed, utilizing external partnership where applicable
- Conduct ongoing usability tests to gauge content effectiveness and make recommendations based on those results
- Evaluate and measure the effectiveness of internal communications programs and use results to strengthen the planning and execution of future programs
- Experience with directly supporting senior government level staff
- Effective management of all internal & external programme comms channels including digital
- Write engaging and impactful articles, speeches and key messages in support of key business priorities
8
Experience For Product Marketing Communications Lead Resume
- Continually examine emerging trends and technology to enhance effectiveness of the communications team
- Experience in a corporate communications, marketing or journalist role
- Experience in communications, PR, online PR strategy in technology company, managing a region
- Ideally: Agency experience, and Design Thinking approach
- Experience in communications, PR, online PR strategy for a global technology company, managing a region
- Experience with using various media outlets and tools
- Proven track record in interacting with executives/top management
- Demonstrates ability to articulate complex thoughts and ideas accurately and clearly, being able to quickly detect and correct instances of miscommunication
- Experience working in internal, executive and external communications
9
Experience For Internal Engagement & Customer Communications Lead Resume
- Experience in a government environment
- Experience with developing and implementing external branding and strategic marketing plans with a focus on the use of social media platforms
- Experience with managing and coordinating the ongoing production of communication products
- Experience with implementing a communication strategy and delivering communication objectives
- Experience with strategic communications and marketing
- Experience in content strategy, Marketing Communications, strategy consulting, public relations, speechwriting, or a related field
- Experience with digital marketing also critical
10
Experience For Digital Communications Lead Resume
- Plan and/or manage the measurement of the effectiveness of communication support and/or return on communication investment
- Project/ Program Management and Communications Experience
- Strong knowledge of MS Office, specifically Word and PowerPoint
- Prioritize and process day-to-day email campaign projects and tasks
- Work experience in an IT department with communications responsibilities
List of Typical Skills For a Communications Lead Resume
1
Skills For Internal Communications Lead Resume
- Executive Maturity/Strong Communication Skills - highly effective executive verbal and written communication skills
- Strong personal "soft" skills such as empathy, listening, mirroring and communicating in different methods dependent on individual preferences
- Strong interpersonal skills and ability to translate complex technical information into clear messaging
- Strong interpersonal skills, team-oriented approach, and ability to interact with all levels within the organization
- Strong verbal and written communications skills, including fluency in English language
- Excellent written, verbal, interpersonal communications, active listening and political acumen skills
2
Skills For Marketing Communications Lead Resume
- Excellent analytical, critical thinking, project management, and problem recognition, avoidance, and resolution skills
- Excellent written and verbal communication, and customer service skills
- Excellent communication skills - articulate with the written and spoken word and ability to “tell a story”
- Strong negotiation skills as both a strategic advisor and direct negotiator for a broad variety of communication issues
- Strong strategic skills and ability to deliver business objectives
3
Skills For Change Management & Communications Lead Resume
- Storytelling, multi-tasking, strategic planning skills and ability to create narratives to persuade target audience and stakeholder
- Networking and influencing skills at a senior and executive level
- Outstanding written and oral communication skills. Ability to translate technical information for a wide range of audiences
- Proven experience developing, implementing and managing strategic employee communication plans
- Exceptional skills in communication planning, writing and message development
- Proven ability to deliver high quality work with tight deadlines while managing multiple and competing priorities
4
Skills For Strategic Communications Lead Resume
- Demonstrated professional experience in creating and launching internal communications strategy
- Demonstrated professional experience managing projects or leading teams
- Proficient SharePoint skills with ability to stand up sites, manage permissions, lists, forms, ongoing maintenance, etc
- Strong experience identifying what information really needs to be transmitted and what information is superfluous, in order to avoid communication noise
- A strong understanding of the bank or segment's strategic priorities, able to contribute to business discussions that drive decisions
- Provides communications support to all internal departments to effectively communicate key messages and build internal branding
- Experience in marketing communications in healthcare services, preferably with B2C experience
5
Skills For Marketing & Communications Lead Resume
- Excellent agency briefing and management experience, has worked with entire breadth of strategic and operations agencies
- Proficient Excel skills with ability to distill data and extract insights
- Intermediate level Excel and PowerPoint Skills required
- Can effectively define a value proposition and key benefits to influence key customer segments/targets
- Demonstrated experience making presentations
- Strong experience in media relations (Social and traditional media), internal communications and issues management
- Unparalleled interpersonal skills, with ability to influence and engage direct/indirect reports and peers
- Experience in marketing strategy with a strong emphasis on creative development
- Demonstrates the ability to mentor others on effective communication and active listening techniques
6
Skills For Senior Communications Lead Resume
- Demonstrates ability to deliver effective and influential presentations that are tailored to the target audience
- Secondary or multiple language skills preferable
- Exceptional written and spoken communications skills in both French and English and an ability to convey complex messages with clarity and simplicity
- Building experience in complex matrix management
- Experience in interviewing, communicating with, and negotiating with all staff levels including senior managers
- Experience developing marketing plans and implementing marketing programs
- Experience managing external agencies to design marketing concepts including advertisements, collateral, and other marketing pieces
- Strong understanding of desktop publishing (Photoshop, Illustrator) and Microsoft products (including Excel)
- Experience of innovating and being creative in a business environment
7
Skills For Executive Communications Lead Resume
- Experience in enterprise learning and enterprise social networking platforms
- Proven ability in bringing marketing ideas and strategy to life
- Demonstrates understanding of financial data and business facts and is able to use this data when making decisions
- Demonstrates an understanding of changing industry trends, economic drivers and their implications for MSD’s business
- Balance changing requirements and competing priorities
- Demonstrated understanding and implementation of eLearning courses that are SCORM, Tin Can API, or AICC compliant
- Experience in developing communication strategies aimed at head office and field-based personnel, and understanding of the local business is an asset
8
Skills For Product Marketing Communications Lead Resume
- Demonstrated understanding of marketing principles, tools and vehicles
- Previous copy-writing or editing experience
- Experience managing communications among teams across multiple geographic locations including virtual staff
- Strong writer for various forms (i.e., email, speeches, media talking points)
- Organized and able to balance multiple competing priorities on a daily basis
- Team player and effective at keeping channel experts aware of any pertinent business updates
- Establish strong business relationships, influence decision making, manage expectations
9
Skills For Internal Engagement & Customer Communications Lead Resume
- Experience working collaboratively with diverse individuals and teams
- Experience using Confluence or SharePoint
- Progressive communications experience, operating within a large company and/or unit of a highly matrixed organization
- Diverse communications experience, working with various functions and businesses within an organization
- Experience with managing change effort for HR service functions
- Experience working for the University of California
- Experience in animal nutrition, food production, and/or strategic marketing
10
Skills For Digital Communications Lead Resume
- Previous media relations, PR, or media buying experience
- Experience using Adobe InDesign & Photoshop
- Experience marketing to the publisher or developer audience
- Experience working on major implementation / integration programs ($1B and above)
- Experience working with technical and non-technical functional leads to build and lead internal project communications plan
- Experience of working with top and senior management
- A proven ability to build relationships and work collaboratively on complex marketing and communications initiatives
List of Typical Responsibilities For a Communications Lead Resume
1
Responsibilities For Internal Communications Lead Resume
- Develop an effective Communication Strategy for both internal and external stakeholders. Maintain a comprehensive and regular cycle of communication at site level
- Manage regular employee information sessions including site wide Town Halls that covers Citi performance, site updates, Rewards and Recognition, VOE and Community engagement accomplishments; Seniors meet-and-greet
- Knowledge of and demonstrated skills in adult learning principles, end-user training development, delivery, and management
- Effectively communicate with customers and store/DC employees by composing accurate, prompt and effective responses
- Superior problem-solving skills and ability to operate autonomously in a fast-paced environment
- Proven experience in either light rail, mass transit and urban rail signalling and control systems
- Proficient skills with enabling technology
- Create a process to more effectively track and communicate PNC’s sustainable financing
2
Responsibilities For Marketing Communications Lead Resume
- Proven Light rail experience a major asset
- Exceptional oral and written communication skills across various channels and for internal and external audiences
- Previous work experience developing and executing internal communications plans for complex organizations
- Experience defining and developing internal program communications and the tools to track them
- Experience working in a P3 environment a major asset
- A proactive can do approach – with strong problem solving techniques
- Collaborative and willing to cooperate and listen to others’ input
- Define the AP DCG PR strategy to support territories’ business/marketing objectives in line with AP corporate priorities
- Experience of managing and internal intranet via drupal content management
3
Responsibilities For Change Management & Communications Lead Resume
- Good knowledge of AP writing style
- Relevant experience in PR and/or marketing communications
- Agricultural sales, marketing or communications experience
- Experience with global headquarters and an understanding of global market dynamics is an asset
- Communications strategist and an agent of change with experience in transforming corporate culture
4
Responsibilities For Strategic Communications Lead Resume
- Proven track record of pushing the limits of creative development
- Track record of successfully running effective communications programs
- Passion for the employee experience and fostering a positive work place
- Experience in a high paced team delivering critical content to large audiences
- Experience in an agency, corporate communications and/or marketing role
- Experience working on complex change management initiatives
5
Responsibilities For Marketing & Communications Lead Resume
- Proven capabilities supporting C-Suite leadership
- Knowledge and experience (typically 4 to 5 years) in internal communications in an international environment
- Set and track metrics that demonstrate positive impact of field communications
- Capture the measurable results that depict engagement with—and success of—communications that is owned by Talent and influences the people experience
- Developing and managing a programme of sponsorships that leverage IBM’s capabilities to create lasting value for the partner organisation
- Working with Uber India’s global safety and community operations teams to tell our safety story, and highlight our existing technology
- Promoting UberEATS products and establishing the UberEATS’s brand and profile with the media; and
- Working with Uber global safety and community operations teams to tell our safety story, and highlight our existing technology
6
Responsibilities For Senior Communications Lead Resume
- Promoting UberEATS products and establishing the UberEATS’s brand and profile with the media across Asia; and
- Promoting UberEATS products and establishing the UberEATS’s brand and profile with the media across ANZ; and
- Developing the right internal channels to ensure that people get the information they need, when they need it in ways that are fun and inspiring
- Establishing Uber’s brand and and increasing the profile of Uber leadership with the media and third parties in New Zealand
- Supporting planning, execution and coordination of communications programs across online or print channels
- Reviewing drafts with stakeholders and securing approval
7
Responsibilities For Executive Communications Lead Resume
- Drafting learning newsletter articles to be distributed to channel audiences in a monthly frequency
- Managing OCIO self-initiated reporting to customer/stakeholders
- Facilitating OCIO customer/stakeholders engagements (e.g. meeting, event, surveys, focus groups, etc.)
- Consulting and coaching
- Messaging development, channel implementation
- Invoicing and budget reconciliation
- Championing Uber’s unique growth story in India
- Leading media relations on safety issues
8
Responsibilities For Product Marketing Communications Lead Resume
- Partnering with global and regional teams to build communications strategies, and campaigns, that promote and enhance the overall reputation of Uber
- Learning, Growth, Leadership and Development of our Talent
- Scaling our internal communications efforts in the US
- Working with Uber executives to communicate our values, strategy, products and technology to Uber employees across the globe; and
- Supporting content and message development, production, promotion and measurement across a variety of channels
- Managing communications for new courseware, curricula, and certifications
9
Responsibilities For Internal Engagement & Customer Communications Lead Resume
- Coordinating with Business Interlock, Development, and Certification on the creation of new assets available
- Drafting monthly quarterly reports to leadership, with input from respective Accenture work streams
- Managing the development and maintenance of the program web page
- Compiling the weekly OCIO playbook report
- Training needs analysis, plan and schedule
- Partnering with global and regional teams to build communications strategies, and campaigns, that make our cities safer
- Leading communications on safety issues across EMEA
- Driving Impact – ability to show business impact and relevancy for marketing investments (ROI) via an external partner channel
10
Responsibilities For Digital Communications Lead Resume
- Translating abstract theory and concepts into practical and simple solutions
- Lead relationships with cross-functional teams in product marketing, business marketing, partner marketing, marketing science and sales
- Assist in providing oversight, guidance, and answering questions to staff regarding communications planning and execution
- Research and write compelling stories highlighting high-performing field employees, channel partners, and key customer wins for the global employee audience
- Provide messaging support for the Americas Marketing Team including review of critical communications
- Manage direct response product marketing communications team, who develop product messaging, content and marketing programs
- Conduct ongoing, intentional learning and benchmarking on content management and channel usage
- Clear track record of defining and deploying customer messaging houses
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