Communications Analyst Resume Sample

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Clementina Hand
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Work Experience


Senior Communications Analyst
07/2015 - PRESENT
Houston, TX
  • Effective teamwork and interpersonal skills and ability to communicate with all levels in the organization
  • Microsoft Excel, Word & PowerPoint Expertise
  • Write/edit information contained on FINRA’s IARD Web Site, www.iard.com, ensuring accuracy and appropriateness of content
  • Create professional presentation materials for RAD speakers for conferences and other industry-related venues that adhere to FINRA’s stylistic guidelines by ensuring the formatting and incorporation of branded graphics/design
  • Lead the collaboration of subject matter experts and key stakeholders in Marketing Operations and various functional areas outside Marketing to ensure alignment with work outlined in the Communication and Marketing Plans of the assigned line(s) of business for each project.
  • Support development of communications plans and strategies
  • Support designing and development of communication tools and materials for effective communication and publications
  • Preparation and organization of events e.g. workshops, high level events, conferences, IPs and partners’ meetings
  • On-going liaison, support and facilitation between the UN Women Co and Regional Communication Officers in preparing information-related materials
Communications Analyst
07/2011 - 06/2015
Boston, MA
  • Develop, support, and maintain the Security Awareness Program. Functions include
  • Ensure security awareness information is updated on a regular basis and reflects latest security trends and threats
  • Keep Security Awareness website up-to-date to reflect latest security trends and threats
  • Develop, publish and maintain IT related policies, procedures and standards, including Standard Operating Procedures, and IT Configuration Standards
  • Develop, publish, and maintain the IT Security Services website, ensuring information is up-to-date and reflects latest roles, responsibilities and information related to the ITSS department
  • Assist with enhancing process workflows and support of Archer GRC
  • Ensure ongoing compliance with Information Security policies and procedures
  • Report potential vulnerabilities relating to the protection of company information resources and deviations from Hertz security policies and procedures
  • Direct engineering and administration experience in the telecommunications and/or networking industry using Cisco UC products
IT Communications Analyst Intern
05/2008 - 01/2011
New York, NY
  • Attend to UN Women visibility and work in Sudan the East Africa Region
  • Compile information/content for UN Women Co and partners through outlets such as the online newsletter, and submissions to other appropriate information-sharing tools
  • Ensure that updated documentation and communication on UN Women Co activities and achievements is available and accessible
  • Support in development of content, publishing and dissemination of documents and materials on UN Women in Sudan and East Africa Region
  • Prepare quality materials for presentation, press releases, speeches talking points and concept notes
  • Contribute meaningfully, on behalf of UN Women, to the work of UNCT Communication task forces and thematic groups, as required
  • Demonstrates integrity and fairness by modelling the UN’s values and ethical standards, shows commitment to UN Women’s mission, vision, values and strategic goals of UN Women’s and displays cultural, gender, religion, race, and age sensitivity and adaptability
  • Develop, plan, research, write, edit and deliver vital business and job-related information using electronic media and/or paper (HighWire intranet, micro-websites, animated console ads, launch page headlines/links, electronic memos) to inform employees about our company’s strategies, policies, initiatives, direction and products
  • Ensure that messages support the company’s mission, vision and strategic direction, and that internal messages align with external messages

Education


St. Lawrence University
2002 - 2007
Bachelor's Degree in Communications

Professional Skills


  • Demonstrated communication skills, including strong writing and editing skills
  • Strong presentation and consulting skills and basic influence skills aimed at bringing others to agreement
  • Detail-oriented with strong communication skills; especially written. Superior writing and editing skills are required
  • Demonstrate customer focus, active listening, communication, facilitation, negotiation, presentation skills and inquisitive skills
  • Superior verbal, written and interpersonal skills; strong editing skills; web knowledge/digitally savvy
  • Strong initiative, capacity to think creatively, organizational skills, and oral/written communication skills
  • Strong Marketing skills and experience developing marketing campaigns utilizing all accessible communications vehicles within Citi

How to write Communications Analyst Resume

Communications Analyst role is responsible for communications, organizational, editing, interpersonal, analytical, organization, customer, technical, microsoft, presentation.
To write great resume for communications analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Communications Analyst Resume

The section contact information is important in your communications analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Communications Analyst Resume

The section work experience is an essential part of your communications analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous communications analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular communications analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Communications Analyst resume experience can include:

  • Strong time management skills with the ability to simultaneously accomplish multiple projects with competing priorities
  • Excellent organizational skills and the ability to adapt quickly to changing priorities
  • Demonstrated attention to detail & strong organization skills
  • Strong organizational and prioritization skills, customer focused, delivery-oriented person with the ability to manage multiple projects simultaneously
  • With strong content strategy, messaging, writing, editing, and journalistic skills
  • Strong documentation and technical writing skills to maintain systems, configurations, and supporting network documentation

Education on a Communications Analyst Resume

Make sure to make education a priority on your communications analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your communications analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Communications Analyst Resume

When listing skills on your communications analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical communications analyst skills:

  • Possession of excellent oral and written communication skills, including interacting with all company and client levels effectively
  • Strong Excel skills, intermediate PowerPoint skills
  • Proven understanding of and excellence in foundational PR skills gained through at least four years of experience working in the field
  • Five or more years of related experience with at least two years of strong editing, proofing, and project management skills
  • Proven strong problem-solving and troubleshooting skills
  • Excellent documentation writing fundamentals, editing and proofreading skills

List of Typical Experience For a Communications Analyst Resume

1

Experience For Senior Communications Analyst Resume

  • Excellent executive presence, listening and verbal communication skills
  • Developing compelling story lines and driving storytelling efforts to effectively manage brand reputation and foster positive sentiment
  • Communicate effectively and serve in a consultative role with management, co-workers and external audiences
  • Team player who can work effectively in a matrix structure to accomplish The Resource Group’s goals
  • Communicate effectively with clients, both in a sales and a delivery capacity
  • Managing agency partners as appropriate to deliver cost-effective programming
  • Delivering simple, effective and highly informative messages through the most impactful communication vehicles
2

Experience For Internal Communications Analyst Resume

  • Strong understanding of transport protocols, routing protocols, and security/authentication protocols at all layers of the OSI model
  • Experience developing and implementing communication programs or plans
  • Reliably execute on deliverables and meet tight deadlines, while balancing multiple, shifting priorities
  • Participate in PCI compliance activities as required, including providing evidence for quarterly and yearly audits
  • Experience leading process improvements, program establishments, or change initiatives
  • Develop, manage and maintain effective cross-functional working relationships across Hitachi Group companies
  • Specific experience with Cisco Unified Communications Manager, Unity Connection, Unified Presence, and Contact Center Express
3

Experience For Strategic Communications Analyst Resume

  • Experience with network management tools such as SNMP, TACACS+/RADIUS, Wireshark/Ethereal, WinPcap, Cacti/MRTG, Netflow, RANCID, etc
  • Leverage the most effective channel mix , incl. digital channels
  • Experience with strategic communications, social marketing, behavior change, change management, or stakeholder engagement
  • Internal communications: globally consistent and effective across 59 countries
  • Manage day-to-day communications needs of executive; prioritize requests and demands, planning for comms needs and program ownership
  • Strategic Thinking; balance immediate & long-term priorities
4

Experience For Digital Communications Analyst Resume

  • Elevate ACI customers’ experience by communicating content and tone appropriate for the situation and at the ‘right’ time
  • Project manages and consults on syndicated and custom research to assess Chevron’s reputation, advertising and communications effectiveness
  • Past hands on experience related to supporting network infrastructure components
  • Change management experience (beneficial)
  • Experience in an enterprise tech environment on a communications or analyst relations team
5

Experience For Corporate Communications Analyst Resume

  • Excellent writer and synthesizer of dense information
  • Tracks and measures effectiveness of strategies
  • Collaborate with subject matter experts and content specialists to convert information into effective presentations
  • Demonstrate a high level of creativity
  • 1‒3 years similar work experience in a professional environment
  • Strong technical aptitude, attention to detail, ability to problem-solve and learn processes and technology quickly
  • Demonstrates flexibility, adaptability and ability to work under pressure
6

Experience For IT Communications Analyst Resume

  • Leading the planning and logistical execution of strategic internal meetings including Town Halls
  • Working knowledge (including the ability to configure and troubleshoot) Cisco routers, switches, and firewalls
  • Serving as a liaison with PepsiCo corporate communications to keep them informed of ongoing activity
  • Contributing to the development of measurement best practices and tracking program results
  • Assisting in driving improvements to Client Due Diligence content, collateral, etc
7

Experience For Modernize Member Communications Analyst Resume

  • Consulting and collaborating, strategically and tactically, with business and communication partners across the enterprise
  • Planning and developing intentional, audience-driven communication strategies
  • Working knowledge of CER, SRST, Cisco IP phones, and Cisco voice gateway routers
  • Contributing to the development and execution of strategic communications plans which deliver earned media impressions and /or employee engagement
  • Providing thoughtful, best-in-class counsel for the business on communications inquiries and issues
  • Reporting is key to our success. This role requires precision attention to detail to ensure the consistently
  • Working knowledge of telecommunications (ISDN, POTS) and PSTN architectures
8

Experience For Communications Analyst Senior Resume

  • Tracking of key industry and competitor news / events that impact CA programs and activities
  • Planning, communications through various methods/tools
  • During a larger crisis, ensure ongoing monitoring and the use of findings to help develop an aggressive response plan
  • Writing and/or journalistic background and ability
  • Innate sense of accountability; whether a project owner or playing a contributing role, having the drive to ensure completion of a quality deliverable
  • Familiarity with TCP/IP, IP configuration, peer-to-peer networking and IP addressing and subnetting
  • Responsible for ongoing training / development of entry level personnel by reviewing procedural guideline and processes daily
  • Coordinates and manages participation in marketing events, speaking engagements, conferences and other marketing related engagements
9

Experience For Senior IT Communications Analyst Resume

  • Assist with gathering, analyzing and interpreting communications metrics
  • Assist with Inspection, testing, and maintenance of telephone lines, circuits, trunks, and associated wiring and cabling
  • Adjusts schedule as needed to meet admissions goals and deadlines, particularly during peak admissions processing seasons
  • Responsible for the formatting and incorporation of graphics/design (desktop publishing) of departmental presentations as well as some instructional materials
  • Creativity and fresh thinking; knowing what’s hot, what’s cool, and how to incorporate those concepts into executive communications
10

Experience For Employee Communications Analyst Resume

  • Support tactics to measure and analyze marketing/advertising and communication campaign metrics
  • Responsible for reviewing departmental standard operating procedures
  • Provide editorial content development support, inclusive of writing, editing, idea generation, as well as photography, intranet content management and layout
  • Partner with CIB Internal Communications colleagues to understand goals and assist in implementing communications tactics and internal marketing strategies
  • Responsible for developing new marketing and communication templates for BT initiatives
  • Comfortable working with ambiguity and transforming rough ideas into client-ready deliverables
  • Test, train, maintain deployable tactical intelligence collection processing, and reporting systems for military operational evaluations
  • Development of internal communications, including blogs, memos, talking points, internal social media posts, and presentations
  • Perform mid-level advisory consulting work as an authority in the management consulting area

List of Typical Skills For a Communications Analyst Resume

1

Skills For Senior Communications Analyst Resume

  • Strong organizational and project management skills; ability to juggle competing priorities and support multiple stakeholders / partners
  • Who is a skilled navigator of complex organizations with proven experience working with cross-cutting teams
  • Excellent marketing and communications technology skills and quick learner/utilizer of new communications tools, methods and ways of working
  • Strong problem-solving skills and ability to multitask
  • Excellent problem solving skills, especially in a technical environment
  • Excellent PC skills including knowledge of Microsoft products suite (Word, PowerPoint, Excel)
  • Strong analytical, data interpretation, and critical thinking skills
  • Excellent interpersonal skills; comfortable working with multiple levels of the organization
2

Skills For Internal Communications Analyst Resume

  • Demonstrated ability to work effectively in a team and in a matrixed environment, including the ability to work independently with senior leadership
  • Knowledge of AP style, excellent news/business/feature writing skills
  • Proficiency in Microsoft Suite and experience/skills in designing communication products
  • Strong project management, coordination and tracking skills
  • Excellent copywriting skills in English
3

Skills For Strategic Communications Analyst Resume

  • Strong project management and organizational skills with aptitude for managing simultaneous projects in a fast-paced, deadline-driven work environment
  • Excellent time-management, multi-tasking, interpersonal and organisation skills
  • Proficiency in project management, attention to detail, prioritization of work and organizational skills required
  • Exceptionally detail-oriented, with strong organizational skills
  • Very strong presentation skills in all widespread tools such as Microsoft Office, SharePoint, WordPress and similar
4

Skills For Digital Communications Analyst Resume

  • Strong leadership skills, with the ability to work with global teams
  • Delivering effectively within a fast paced, high pressure environment and a complex organisational structure
  • Exceptional business and technical writing, editing, and proofreading skills
  • Proven superior writing, editing, and verbal communication, and a firm understanding of the effective use of social media
  • Good writing, editing and proofing capabilities, with strong attention to detail, as well as ability to multi-task
  • Exceptional writing and editing skills and the ability to develop engaging materials for different audiences and communication channels
  • Skills such as multitasking, managing information and problem-solving, creativity, ability to work across functions and eager to contribute to team success
5

Skills For Corporate Communications Analyst Resume

  • Exceptional writing skills including copyediting and familiarity with AP style; ability to write quickly and accurately
  • Online publishing/editing skills consistent with the current state of the Web; regular content creation and categorization
  • Demonstrated writing and editing experience
  • Demonstrated experience in developing and implementing creative ideas
  • Keen attention to detail and accuracy; exceptional proofreading skills
  • Proven ability to manage multiple priorities at a time while paying strict attention to detail
  • Exceptional time management and organizational skills; ability to meet tight deadlines and changing demands
  • Analyze data and present data and conclusions using charts, graphs and other visuals to most effectively communicate to the target audience
6

Skills For IT Communications Analyst Resume

  • PPTX and / or Keynote expertise; more than builds and animations, visual storytelling skills
  • Good understanding of financial markets, ideally with industry experience
  • Respond to and effectively manage communication requests and operational alerts to address both planned and unplanned technical messages
  • Work well under tight deadlines in a changing environment and perform multiple tasks effectively and concurrently
  • Administers, customizes, consolidates, analyzes and reports on communication, community building and online training effectiveness
  • Proven experience as a content manager able to articulate technology terminology in a way that makes business sense
7

Skills For Modernize Member Communications Analyst Resume

  • Communicate effectively with end users regarding the status of their requests
  • Working experience with network monitoring and alerting tools such as CA Spectrum
  • Reporting effectiveness through metrics reporting
  • Working autonomously and exercising good judgment
  • Understanding and experience of Inside Dell and intranet sites/pages
  • Working knowledge of another UN official language is a strong asset
8

Skills For Communications Analyst Senior Resume

  • Experience with recording and producing 4K video, setting up green screens, recording video, and producing products with green screens
  • Skilled in writing, editing and graphic design for publications targeting diverse audiences
  • Experience in working with audio products or producing audio pieces and exporting them to SoundCloud
  • Demonstrated ability in applying business analysis on projects (scoping, requirements elicitation, document writing)
  • Experience developing and maintaining Standard Operating Instructions and Disaster Recovery Plans
  • Previous experience writing engaging employee communications, writing for financial companies is an asset
  • Experience writing and designing business communications and corporate training materials (web, live, etc..)
9

Skills For Senior IT Communications Analyst Resume

  • Experience developing and executing communications and outreach strategies
  • Operational experience in supporting and configuring
  • Experience with using lav mics and lighting
  • Experience with preparing questions and interviewing subjects on camera
  • Experience with media relations strategy and aligning internal and external messaging
  • Experience with developing and evaluating security documentation related to communication systems
  • Experience in assessing organizational risk associated with security threats and recommending mitigation strategies
  • Experience with or passion for nutrition marketing including ability to identify trends
  • Experience building and maintaining relationships across functional teams
10

Skills For Employee Communications Analyst Resume

  • Experience in stakeholder engagement, including delivering though messages
  • Experience writing content for a variety of channels including email distributions, websites, and other collateral materials
  • Experience bringing contracts and agreements to execution by establishing mutually agreeable contract terms and conditions with internal/external stakeholders
  • Able to create strong, compelling story arcs, and adapt writing style to meet needs of varied audiences/communications vehicles
  • Experience managing and fielding calls to and from vendors outside of the organization

List of Typical Responsibilities For a Communications Analyst Resume

1

Responsibilities For Senior Communications Analyst Resume

  • Excellent grammar, wordsmithing and editing skills
  • Strong critical and analytical skills; able to think broadly, ask questions, seek answers and respond to the changing business needs
  • Analytical skills and data-driven thinking
  • Corporate communications skills including
  • Sourcing stories that demonstrate progress towards meeting PwP goals and showcase examples of PepsiCo's success in sustainability
  • Marketing-oriented writing experience, including 2+ years managing and editing other writers
  • Experience in project management; developing and promoting creative messaging
2

Responsibilities For Internal Communications Analyst Resume

  • Experience working in a matrixed environment interacting with multiple stakeholders
  • Experience with writing and editing internal and external communications materials
  • Preference for candidates with experience working in a marketing / communications position either in-house or with an agency
  • Creative thinker with ability to translate marketing objectives into effective and compelling copy/content for a variety of audiences
  • Experience of creating dashboards showing service metrics
  • Develop strong working relationships with individuals with varying backgrounds, roles, and levels
  • Experience within Marketing, Communications, Media, Journalism or other related fields
  • Present and facilitate calls and working sessions to gather content, understand audiences, and solidify goals and objectives for communications
3

Responsibilities For Strategic Communications Analyst Resume

  • Experience with using DoD ACAS and eMASS systems
  • Experience developing dashboards for metrics performance presentation and interpretation
  • Experience supporting projects or operations of a large IT organization
  • Previous work experience supporting Lockheed Martin Infrastructure components
  • Experience supporting Cisco switches and Juniper firewalls
  • Experience in creating a wide variety of communications materials (e.g. videos, blogs, intranet content, presentations)
4

Responsibilities For Digital Communications Analyst Resume

  • Related communications, public relations and/or consumer marketing experience
  • Strong understanding of Chicago Manual and AP Style
  • Experience as a consultant or practitioner in developing communications
  • Experience in engaging with executive or senior-level stakeholders
  • Experience with IT health organizations, including HIMSS
5

Responsibilities For Corporate Communications Analyst Resume

  • Experience in PBM setting
  • Experience working with organizational budget
  • Demonstrable knowledge and experience of all aspects of internal/external communication mix, including channel management, research and measurement
  • Experience in marketing and communications
  • Experience with supporting DoD or service SAPR programs, or any program related to public health
  • Experience with working at OPNAV or subordinate echelon
  • Experience with Scrum/Agile methodologies (including Scaled Agile Framework (SAFe))
  • Experience with supporting VA communications for OIT programs
  • Experience working with senior business and functional leaders
6

Responsibilities For IT Communications Analyst Resume

  • Experience using AP Style guidelines
  • Three or more years’ experience in marketing, communications or information technology
  • Experience with Adobe Creative Cloud (CC) video production software, including Adobe Premiere Pro, AfterEffects, Audition, and Bryce 3D
  • Experience with working in a SharePoint environment
  • Experience writing for multiple formats
7

Responsibilities For Modernize Member Communications Analyst Resume

  • Proven team working capabilities
  • Experience working across cultures and regions
  • Experience partnering with external audiences, such as communities, trade associations, environmental groups and not-for-profit organizations
  • Extremely strong British English grammar and spelling capabilities
  • Experience in the following areas
  • Experience supporting small to medium sized projects in a corporate environment
  • Experience in creating internal communications previously
  • Relevant communications experience working in large complex organizations
  • Experience with SharePoint, Microsoft Office (Excel, Word, PowerPoint and Outlook), Connections and intranet publishing
8

Responsibilities For Communications Analyst Senior Resume

  • Experience developing public relation’s strategies
  • Experience of using email metric tools
  • Analyzes complex issues, and develops effective messaging to support other Client communications efforts, as needed
  • Lead effective campaigns focused on improving performance, organizational alignment, and morale
  • Who is highly organized and able to manage multiple projects and understand and adjust to changing priorities, circumstances, and personal styles
  • Excellent capability in the development, modification, and use of various mediums including presentations
  • Supporting and managing team communication needs, including delivering training and ad-hoc support when needed
9

Responsibilities For Senior IT Communications Analyst Resume

  • Creating presentations, communicating plans, communicating materials, and providing event assistance
  • Maintaining and monitoring project plans and project schedules, including ensuring that deadlines are met
  • Brainstorming, drafting, proof-reading and managing email distribution to make sure the right message reaches the right audience
  • Writing, editing, and distributing draft internal communications
  • Developing and implementing internal communications via the website and supporting mass communications efforts
  • Establishing and maintaining cooperative working relationships
10

Responsibilities For Employee Communications Analyst Resume

  • Assisting the team with proofreading communications and presentations
  • Contributing to ongoing process improvement initiatives
  • Managing and coordinating a communications calendar across multiple channels
  • Maintaining an editorial calendar and updating websites
  • Documenting processes and improving templates to maintain and continuously improve high quality communications
  • Coordinating assignments and reviewing the work of vendors and free lancers
  • Understanding of TT Network
  • Willing to work on a mid shift schedule
  • Marketing performance and client value stories to firm broader leadership and the Austin community

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