Client Technical Specialist Resume Sample
Leonor Breitenberg
13097 Darrell Court,
Chicago,
IL
+1 (555) 272 9370
Work Experience
Client Technical Specialist
09/2017
-
PRESENT
Philadelphia, PA
- Presales experience in IT industry
- Environment: Professional knowledge related to incumbent's function/business unit and its processes
- Problem Solving: Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes. Creativity and judgment applied to developmental work on different projects within the business environment
- Impact on Business/Scope: Accountable for department results and for activities and/or projects involving multi-functional teams. Regularly participates in overall functional program planning. Activities are subject to business measurements, impact customer satisfaction, and impact project costs or expenses
- Engage with banks to initiate or enrich conversations around value based risk management IBM’s risk suite
- Engage in deep technical discussion with developers and engineers
- Identifying client’s business and technical requirements
- Self starter, comfortable working independently and remotely from clients and actively engaged in social media to drive technical awareness
Power Client Technical Specialist
10/2010
-
05/2017
Phoenix, AZ
- Articulate and confident in communication skills
- Build and deliver technical solutions to clients business needs
- Commitment to stay current with SaaS, cloud data services, and industry/sector trends
- Articulate, define and execute creative strategies to grow the Cloud Data Services business and reach new markets to include developer communities
- Have responsibility to ensure the IBM Power Systems solution is aligned to the clients’ requirements and is fit for purpose
- Define, scope and run PoT & PoC’s
- Working closely with IBM hardware sales, Business Partners, ISVs and other third-parties in identifying and developing sales opportunities for IBM Z solutions on a technical sales incentive plan
- Selling the technical benefits of an IBM Z solution for new workloads including Blockchain, Security Solutions, Cloud and Mobile applications to clients and prospects
Client Technical Specialist Trainee
03/2007
-
08/2010
Dallas, TX
- Presenting technical details of IBM Z solutions (hardware and software) to clients and prospects
- Positioning IBM Z solutions vs competitive alternatives
- Answering technical questions, overcoming technical objections and finding solutions for client issues for IBM Z
- Running technical marketing events, webinars, hackathons, attending trade shows etc to identify new prospects for IBM Z
- Working with IBM labs and development to identify and develop new solution areas for IBM Z and help bring them to market
- Architecting, designing and sizing detailed technical solutions on IBM Z (hardware and operating software) for clients and prospects
- Working with IBM Lab Services to define and scope implementation and services opportunities
- Running Proofs-of-Technology, Proofs-of-Concept and Benchmarks for potential solutions for clients
Education
University of Phoenix - Rockville Learning Center
2002 - 2007
Bachelor's Degree in Business
Professional Skills
- Strong Modeling skills in Linear Programming (LP) / Mixed Integer Programming (MIP)
- Strong communication, business process, industry solution, problem solving and project management skills
- Programming skills - Python, Scala, Java, Unix/Linux skill
- Technical Leadership and Teaming skills
- Experience in At least 1 year experience in Client Facing (presentation, demo, proposal, deployment etc)
- Experience in At least 4 years experience in in following domains – Network Management, Application Management, ITIL process management
- Experience in At least 5 years experience in BI relative area
How to write Client Technical Specialist Resume
Client Technical Specialist role is responsible for software, travel, design, security, integration, training, finance, ibm, spss, articulate.
To write great resume for client technical specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Client Technical Specialist Resume
The section contact information is important in your client technical specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Client Technical Specialist Resume
The section work experience is an essential part of your client technical specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous client technical specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular client technical specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Client Technical Specialist resume experience can include:
- Successful client-facing technical sales experience, within the Banking and Finance Industry
- Experience running client events, workshops, hackathons etc
- Successful track record of Selling BigFix AND/OR extensive POC/POT/IMPLEMENTATION experience in all markets
- Experience in a position involving extensive direct contact with customers and/or technical contacts
- Experience working with web-based products and services
- A demonstrated passion for pleasing the customer, continual self-improvement, and the belief that there’s a better way
Education on a Client Technical Specialist Resume
Make sure to make education a priority on your client technical specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your client technical specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Client Technical Specialist Resume
When listing skills on your client technical specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical client technical specialist skills:
- Good articulation and presentation skills
- Demonstrated presentation and communication skills a requirement
- 3-5 Yrs in SW Technical sales skills
- Technical Pre Sales Skills - At least 4 years
- Demonstrated ability to problem-solve and self teach new cutting edge technologies
- Good knowledge in the area of presales for server, operating systems and storage
List of Typical Experience For a Client Technical Specialist Resume
1
Experience For Power Client Technical Specialist Resume
- Working with third-parties and ISVs to develop solutions, Business Partners, Academia, new business start-ups
- Blockchain on IBM Z
- Encryption/Security solutions on Z
- Other responsibilities include coordination of activities with internal and external service partners, presentations on marketing and enablement events, leading local [Analytics] community, writing technical papers, brochures and articles, etc
- Understand competitive solutions
- IT Security Knowledge, BigFix
- English - Advanced/Fluent
- Certified in MongoDB
List of Typical Skills For a Client Technical Specialist Resume
1
Skills For Power Client Technical Specialist Resume
- Relevant experience in producing architectures or application design Or system integration in full life cycle
- Hands-on experience with z/OS, Linux on zSystem or z/VM (or zVSE)
- Has the experience of big data project in GPFS-FPO + Symphony + Hbase
- End Point Security (BigFix) experience
- Experience in Javascript, HTTP, JSON, JQuery, NoSQL, XML, Ajax or related
- Experience in Java, Python or Ruby
- Experience in technical knowlege of IBM Information Management products
- Experience with IBM Information Server or Information Integration technologies
2
Skills For Cognitive System Client Technical Specialist Resume
- Experience in Storage systems and SAN/NAS technology
- Experience in Storage systems and SAN/NAS technologie
- Experience in technical IT sales or pre-sales
- Experience in development, QA/Testing, and technical support
- Experience in Technical Sales Consultancy
- Strong ability to collaborate across boundaries and solve problems in a fast-paced environment
3
Skills For Client Technical Specialist Trainee Resume
- Providing fantastic service and building great relationships with customers and internal partners
- Troubleshooting of technical and non-technical issues for customers
- Consulting customers on their [Analytics] strategies and initiatives
- Providing technical sales leadership to key accounts to promote IBM [Analytics] software usage and development of new opportunities
- Managing on-going client and prospect technical relationships
- Knowledgeable in database architectures, analysing and finetuning databases, OS and hardware parameters for performance and availability
- IT system problem solving and troubleshooting techniques
- Domain and DNS administration, including repoints, redirects, procuring new domains, and ownership transfers
- Knowledgeable in the areas of parallel file systems, server and storage configuration and monitoring
4
Skills For Client Technical Specialist Mobility & Managed Services Resume
- Clear understanding of applications deployed in large telecom, Banks and other BFSI customers
- Graduate in engineering or computer science (Technologists)
- Knowledge of networking and Security system
- Knowledge of zSystem strategic initiatives including Hybrid Cloud, Analytic and Security
- Design of End-to-end infrastructure architectures with focus on sizing and performance
- Industry knowledge in at least one of the following industries: CPG, Industrial, Transportation/Logistics, Automotive
- Involves developing solutions for large, complex deals with top clients in the telecom/BFSI segment
5
Skills For Senior Client Technical Specialist Resume
- Project Management (Delivery models, On-boarding & transition and Operations management)
- Administration of Operating Systems and virtualization techniques (virtual machines)
- Email setup and administration, including email software and mobile device setup
- Convey the value in complex Big Data solutions to a wide variety of technical and non-technical audiences
- Agile Methodology and DevOps
- Development of mobile systems
- German and English : Fluent
- Knowledge of supply chain concepts like Inventory Optimization, Network and Transportation Optimization
6
Skills For Client Technical Specialist for Analytic Resume
- Customer Engagements –Provides leadership and subject matter expertise to the customers in South Africa on App Infra opportunities. Successfully conducts Proofs-of-Concepts, Proofs-of-Technology, Demos, Design/Discovery Workshops, etc. that drive M&P revenues
- Business Partner Engagement –Develops innovative WebSphere enablement Programs for the M&P BP community that highlights important new product features, capabilities, and deployment patterns. Support BP in a way to make them independent from a sales stand point
- Python/Power shell/Scripting/shell, programming experience
- Customer facing technical sales support experience
- Experience in developing Technical Advisor relationships
- Experience in Software Presales or Consulting
- Identity and Access Management experience
7
Skills For Bluemix Client Technical Specialist Resume
- Capable to plan, install and customize System z operating system, Parallel Sysplex and GDPS
- Capability of capacity sizing, performance analysis, and problem determination for System z
- Knowledge of networking (firewalls/routes/proxies/protocols)
- Professional certifications in presales for server/ storage/ operating systems
- Well knowledge of IBM System Z series
8
Skills For Openpower Client Technical Specialist Resume
- Capable to quickly catch up the new technology updates on System z
- POC, Demos, Workshops execution - At least 4 years
- Customer relationships - At least 4 years
- Teamwork with partners - At least 4 years
- Security and Operational domain expertise. Requires extensive experience with BigFix product family, including configuration, deployment, troubleshooting, demonstration system setup. Experience in operating systems, networks, and virtualization and cloud environments are a key requirement
- Experience in one or all of these areas [Data Integration - ETL/Data Quality/Data Preparation, Data Warehouse, Business Intelligence, Machine Learning]
- IBM Z technical hardware and operating software (eg Linux or z/OS) architecture, design and sizing
9
Skills For Client Technical Specialist Resume
- Ability and willingness to travel to clients and prospects across the UK is essential
- Sufficiently motivated or ambitious with the ability to pursue further activity that benefits the BigFix segment without direction of others
- Understanding of the operation and usage of all Bigfix Solutions, Bigfix Action Script, BigFix Fixlet creation, Session and Client Relevance, Web Reporting, BigFix API's and other related technology
- System setups for delivery of technical enablement for internal and partners
- Manage relationships with 3rd party technology providers
- Actively promote program and recruit new partner interest and sales opportunities
10
Skills For Power Client Technical Specialist Resume
- Understand and support broader Ready for IBM Security Ecosystem integration and partners as part of team
- Explanation of complex, technical concepts to non-technical audiences
- Management of multiple, simultaneous projects
- Excellent written and verbal communication skills, time and priority management skills, project management skills, customer service skills, and attention to detail
- Familiarity with current and emerging internet and web infrastructure technologies, including domains, DNS, HTTPS, email, and content delivery networks (CDNs)
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