Client Solutions Manager Resume Sample

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Wellington Crist
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Work Experience


Client Solutions Manager
01/2017 - PRESENT
Detroit, MI
  • Is result-orientated and collaborative in management style
  • Excellent communication and presentation skills with multi-lingual capabilities
  • Manages and tracks production timelines; creates schedules when needed as it pertains to project proposal development as well as sold programs. Also manages transportation plans
  • Monitors services and activities to ensure they are within budget
  • Ensures timely delivery of all necessary components, properties, and materials for each event
  • Works with vendors and service providers efficiently and respectfully
  • Assists with hotel and/or travel arrangements
  • Provides set-up assistance and on-site support as required
Senior Client Solutions Manager
04/2012 - 11/2016
Detroit, MI
  • Maintains consistent and thorough communication with all involved
  • Assists with signage and décor development, copy, creation and placement
  • Assists in all aspects of live events, including exhibit, AV, scenic, décor, registration, speaker management, graphics, event flow, creative, food and beverage, transportation, parties/evening events, as well as sourcing and interacting with both US and international vendors
  • Works with other departments/agencies in order to produce, ensure quality, and deliver information/data to clients accurately and on time
  • Sources materials required for event production
  • Assists with marketing materials and creative projects
  • Experience in managing vendors, people, equipment, and timelines
  • Quickly recognize or anticipate problem areas and quickly develop solutions
  • Flexible, self-motivated, energetic, and uses time productively and efficiently
Client Solutions Manager, Fmcg
07/2008 - 02/2012
Los Angeles, CA
  • Proven and proficient skills with Microsoft Office tools such as Excel, Word, and PowerPoint
  • Exhibits an outgoing, upbeat personality, enjoys working as part of a team, and is efficient, considerate, and organized, with a keen eye for details
  • Account Volume - $3 million or more annually
  • Produces and reviews orders with branch personal
  • Record activities in company-provided CRM system
  • Develop and maintain strong working relationships with branch operations
  • Ordering equipment using R2 software

Education


Northwood University - Florida Campus
2003 - 2007
Bachelor's Degree in Advertising

Professional Skills


  • Lead the strategic development of marketing programs that merchandise iHeartMedia’s brand and value proposition for marketplace ignition to drive revenues and achieve business objectives
  • Strong communications skills, analytical, with proven time management and organizational skills
  • Analytically minded with strong problem-solving skills; the ability to prioritize multiple responsibilities to meet deadlines
  • Proven relationship building skills with agencies and client direct at various levels of seniority/experience
  • Experience working directly with marketing, media, and/or consulting companies, with demonstrated leadership experience
  • Experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
  • Experience working directly with marketing, media, and/or consulting companies, with demonstrated leadership experience

How to write Client Solutions Manager Resume

Client Solutions Manager role is responsible for excel, advanced, insights, customer, analyzing, microsoft, organization, powerpoint, facebook, analytical.
To write great resume for client solutions manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Client Solutions Manager Resume

The section contact information is important in your client solutions manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Client Solutions Manager Resume

The section work experience is an essential part of your client solutions manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous client solutions manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular client solutions manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Client Solutions Manager resume experience can include:

  • Strong management and coaching skills, excellent collaborative team player
  • Advanced Excel and Powerpoint skills, experience with analyzing data-sets and delivering actionable insights
  • Experience working in consulting and with Digital Natives companies and demonstrated leadership experience required
  • Strong project and program planning and management skills
  • Experience working effectively with XFN teams and all levels of management (internally and externally) Relationships with marketing decision makers in industry
  • Comfortable with presenting and public speaking, and equipped with excellent written and verbal communication skills

Education on a Client Solutions Manager Resume

Make sure to make education a priority on your client solutions manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your client solutions manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Client Solutions Manager Resume

When listing skills on your client solutions manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical client solutions manager skills:

  • Experience working directly with marketing, media, and/or consulting companies, with demonstrated leadership experience
  • Experience working directly with marketing, media and/or consulting companies & demonstrated leadership experience required
  • 3-5yrs’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
  • 3 yrs experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
  • Excel skills, including experience analyzing large data sets and surfacing actionable insights
  • Experience working directly with consulting, marketing and/or Telco companies and demonstrated leadership experience required

List of Typical Experience For a Client Solutions Manager Resume

1

Experience For Senior Client Solutions Manager Resume

  • Experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
  • Experience working directly with marketing, gaming, mobile, media and/or consulting companies and demonstrated leadership experience required
  • Experience working directly with marketing, media and/or consulting companies and demonstrated leadership abilities required
  • Demonstrate strong industry knowledge, and in-depth understanding of the UK Retail Banking and Consumer Finance industries
  • Strong, organized presenter and public speaker experienced presenting to senior level clients and partners
  • Prior experience working directly with Fortune 1000 marketers and/or traditional and new media companies
2

Experience For Client Solutions Manager, Agency Resume

  • Strong Experience inspiring action through data driven insights
  • Experience in client facing, advertising sales, marketing, consulting, or media
  • Fluent English and good understanding of SEA emerging markets and gaming industry is desirable
  • Proven strategic thinking & problem solving mindset
  • Proven ability building and managing client relationships at all levels
  • Experience analysing data sets, providing insights and campaign optimisations/recommendations
  • Experience with the industry or business trends in the industry (Brand & Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
3

Experience For Client Solutions Manager, Fmcg Resume

  • Work experience related to data analysis, online advertising or equivalent
  • Experience presenting key client issues in an effort to be the customer advocate
  • Experience identifying and leverage trends within industry of expertise/focus
  • Experience in an analytical and/or client-facing role
  • Demonstrated drive for personal growth and commitment to succeed
  • Experience within the industry (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
  • Manage advertiser Page education, questions and related issues in order to build a strong foundation for client’s Facebook presence
4

Experience For Client Solutions Manager, Atlas Resume

  • Strong passion for Facebook and our mission and familiarity with Facebook’s ad products
  • B.A./B.S. or equivalent professional experience
  • Organized and methodical with excellent follow-up to ensure client expectations and
  • Experience working with SQL or statistics packages such as Stata/R/SPSS/Matlab is a nice to have
  • Demonstrated understanding of FMCG industry, and key clients within it
  • Experience with the industry or business trends in the industry (Direct Response marketing, data and technology solutions, ad tech, partnerships, CRM)
  • Demonstrated understanding of Telco industry, and key clients within it
  • Broad experience with the Telco industry and business trends in the industry (CRM, Direct Response marketing, data and technology solutions, ad-tech)
  • Strong product knowledge (or ability to ramp up quickly on FB products) required
5

Experience For Client Solutions Manager, Agency, Benelux Resume

  • Experience as a Facebook user and with Facebook’s ad tech products
  • Extensive experience as a Facebook user and familiarity with Facebook’s ad tech products
  • Experience in analytical or commercial field instead
  • Support customer communication and education including a best-in-class onboarding experience and ad hoc education needs
  • Marketing & Advertising Strategies and Solution Consultancy
  • Consult and own all aspects of the client’s media campaigns including targeting, implementation, optimization, and reporting
6

Experience For Client Solutions Manager, Southern Europe Resume

  • Develop a deep knowledge of Digital Marketing accompanying Facebook solutions
  • Partner with the Agency Partners in the education of agencies on Facebook’s advertising processes, tools, products, media planning and strategy
  • Cultivate relationships that foster new business as well as building existing account
  • In partnership with local sales teams, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
  • Navigate a multi-layered leadership organization, successfully working with technical team, operations, finance, legal and marketing
7

Experience For Client Solutions Manager MBA Intern Resume

  • Manage Floor plan/booth layout development, designs/renderings, graphics coordination and organization of archiving process
  • Manage and maintain travel requests and per diem information with traveling show site supervisors, as necessary
  • Arrange for all necessary communications, including telephone, radios and other communications services as required on show site if necessary
  • Meet with on site personnel including, facility representatives, general foremen and other service contractors
  • Develop the team player list and communicate with the client and producing branch as required by the Account Executive
  • Comfort in delivering presentations to a variety of internal and external audiences
  • Media Planning, Strategy & Measurement, and Optimization: Outline measurement solutions and appropriate campaign structures based upon key KPI’s
8

Experience For Client Solutions Manager, CPG, Warsaw Resume

  • Willingness to accept and give constructive criticism to all levels of contributors, including senior and executive staff
  • Media Planning, Strategy & Measurement, and Optimization - Outlines measurement solutions and appropriate campaign structures based upon key KPI’s
  • Continue on a path to personal education in order to stay on the cutting edge of our industry
  • Lead a portfolio of Facebook’s top brand and agency partners through all advertising related aspects of their presence on the Facebook platform
  • Develop strategic frameworks for account growth thinking short & long term
  • Staff career development and planning
  • Present solutions based on understanding of client’s business issues
  • Provide leadership and support in crafting client proposals
  • Develop responses & external materials that help win new business, optimize and retain existing business
9

Experience For Client Solutions Manager Intern Resume

  • Close collaboration with local telco sales teams and XFN including product team, partnerships and measurement to find scalable solutions
  • Program and help shaping success cases across the organization
  • Provide Telco thought leadership internally and externally by bringing new ideas into life
  • Industry, with track record of problem solving and thought leadership
  • Manage and consistently deliver on projects/requests requiring cross-functional alignment
  • Proactively resolve client issues by engaging other Nielsen support groups as needed
  • Align with Nielsen Music vision for overall revenue targets including renewal and fulfillment of contracted revenue
  • Friendly, dynamic, great networker and comfortable operating at all levels
10

Experience For Client Solutions Manager, Telco, Dach Resume

  • Self-directed, motivated, and able to handle multiple responsibilities and work flexibly and fast in a changing environment
  • Ensure production information is communicated effectively to all producing branches involved with the event or project and follow through to completion, including invoicing
  • Develop, monitor and distribute timelines and schedules
  • Work closely with account executives on assigned jobs in advance and at show site, as required
  • Function in role of client liaison as required
  • Work closely with the Account Executive to fulfill all of the client's requirements

List of Typical Skills For a Client Solutions Manager Resume

1

Skills For Senior Client Solutions Manager Resume

  • Effective and creative problem solving and decision making skills Experience working effectively with XFN teams and ability to influence key stakeholders
  • Effective time management skills -- ability to prioritize, drive and execute
  • Experience working in consulting and with Digital Natives companies and demonstrated leadership experience required
  • Advanced Excel skills and experience with analyzing datasets
  • Experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required
  • Strong consultative and analytical skills
2

Skills For Client Solutions Manager, Agency Resume

  • Generally 10 years of experience with at least 3 years’ experience in a management/leadership role with a proven track record of success
  • Use Internet and MS Office effectively with strong knowledge of Microsoft Excel
  • Experience working effectively with cross-functional teams and all levels of management
  • Working knowledge of HTML and CSS. Strong UX/UI design experience
  • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics
  • Passion for learning and building skills to become an elite account manager
3

Skills For Client Solutions Manager, Fmcg Resume

  • Demonstrated analytical background and experience with statistical analysis, return on investment modelling, and advertising / media analytics
  • Experience building multi-media digital products or related relevant experience
  • Skilled in analytical and consultative traits, with a proven track record of delivering value-added analytical insights to a client
  • Advanced communication, presentation, organization, sales and client relationship skills
  • Practice advanced customer service, communication and interpersonal and sales skills
  • Communicate, collaborate & work effectively on a diverse team
  • Exceptional client management, communication and presentation skills at all levels of an organization
  • Advanced English and Spanish language skills
4

Skills For Client Solutions Manager, Atlas Resume

  • Understanding and experience in the digital marketing space in Southeast Asia an advantage
  • Understanding and experience in the digital marketing space in Korea is an advantage
  • Experience assisting or leading projects requiring regular status reporting and meeting strict deadlines
  • Experience working directly with marketing, media, finance, consulting, and/or companies with track record of problem solving and thought leadership
  • Demonstrated understanding of internet advertising technology and marketing automation and/or performance marketing
  • Experience working directly with marketing, media, finance, consulting, with track record of problem solving and thought leadership
  • Professional experience in client facing advertising sales, marketing, consulting, or media
  • Experience in client facing, advertising sales, marketing, consulting, or media
5

Skills For Client Solutions Manager, Agency, Benelux Resume

  • Experience in client facing, advertising sales, marketing, consulting, or media
  • Build and cultivate relationships with existing clients by providing best-in-class customer experience by proactively identifying and solving customer problems
  • Experience working for a media agency and/or directly with marketing, media and/or consulting companies
  • Demonstrated understanding of internet advertising technology and marketing automation
  • Experience in Digital advertising, marketing, consulting, PR/communication
6

Skills For Client Solutions Manager, Southern Europe Resume

  • Experience working in highly analytical business roles (marketing, finance, consulting, supply chain)
  • Experience working directly with marketing, media and/or consulting companies
  • Several years previous experience working directly with marketing, media and/or consulting companies
  • Demonstrated understanding of UK and Ireland telco client landscape and operations, with existing relationships with marketing decision makers within these
  • Experience with marketing, media, finance, consulting, and/or companies with track record of problem solving and thought leadership
  • Experience structuring, negotiating, and maintaining significant and complex strategic relationships
  • Build and cultivate relationships with clients by providing best-in-class customer experience by proactively identifying and solving customer problems
7

Skills For Client Solutions Manager MBA Intern Resume

  • Experience working directly with marketing, media and/or consulting companies
  • Experience in advertising sales, marketing, consulting, or media
  • Experience working directly with marketing, media, finance, consulting, and/or companies in the telecom
  • Min 8-10 years’ previous experience in marketing, media and/or consulting companies
  • Experience with exchange listed products, derivatives, or capital markets trading, operations, execution, or trade processing
  • Demonstrate consistent track record of managing media campaigns and providing data driven solutions
  • Strong track record of working both independently and collaborating on diverse teams
  • Experience with content marketing, branding and direct response/lead generation campaigns
8

Skills For Client Solutions Manager, CPG, Warsaw Resume

  • Strong understanding of traditional and non-traditional banking products and solutions
  • Demonstrated creativity in analyzing and identifying solutions
  • High proficiency in Excel with experience analyzing datasets and delivering insights
  • Working experience in gaming, digital media, sales and/or partnership development
  • At least three (3) years directly applicable experience in Integrated Media Sales Marketing working at a world class media company or agency
  • Proven knowledge of the (online) media landscape gained through marketing, media and/or consulting companies or advertiser side
  • Comfortable dealing with conflict and compromise in achieving effective resolutions that meet the best interest of client and company objectives
  • Demonstrated knowt consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
  • Proven knowledge of the media landscape gained through marketing, media and/or consulting companies or advertiser side
9

Skills For Client Solutions Manager Intern Resume

  • Experience with building and delivering presentations
  • Previous experience in marketing, media and/or consulting companies
  • Demonstrated ability to influence internal and external stakeholders - anticipating challenges and objections, -
  • Experience in digital media and/or brand marketing space
  • Experience in client services, solutions, or relationship building and management
  • Auction based or programmatic campaign management and optimization experience (i.e. Google Adwords, SEO/PPC, ad exchange/trading desks)
  • Experience in advertising sales and media account management
  • Think strategically with a proven track record of providing consultative and data driven solutions
10

Skills For Client Solutions Manager, Telco, Dach Resume

  • Previous experience in a consulting role
  • Hands on experience of managing programmatic channels
  • Creative thinker with good writing ability
  • Client-facing professional experience
  • Experience in the commercial digital marketing/digital media space
  • Previous experience being responsible for highly complex, high impact projects within a line of business at the corporate level
  • Experience working across different lines of business to get to a common goal
  • Experience working with cross functional teams with the ability to influence various levels of management
  • Flexible and able to easily adapt to rapidly changing priorities and responsibilities

List of Typical Responsibilities For a Client Solutions Manager Resume

1

Responsibilities For Senior Client Solutions Manager Resume

  • Build strong relationships with clients by providing best-in-class customer experience by proactively identifying and solving customer problems
  • Good customer and industry knowledge solid understanding of (Digital) Marketing, Technology, and accompanying Facebook solutions
  • Work effectively in a cross-functional capacity including key partnerships with sales, marketing, finance, ad-ops, product, solutions and insights
  • Experience in ad tech/online marketing technologies and understands how to implement them for an effective and efficient marketing strategy
  • Knowledgeable in analyzing datasets delivering upon actionable insights required, highly advanced Excel skills
  • Demonstrate strong industry knowledge, and in-depth understanding of the Swedish retail, e-commerce and grocery markets
  • Profound online campaign management and optimization skills
  • Collaborate and work effectively on a team and confidently present to external clients
  • Effectively present information to and respond to questions from groups of managers, clients, customers and the general public
2

Responsibilities For Client Solutions Manager, Agency Resume

  • Experience in client facing, advertising sales, marketing, consulting, or media
  • Several years’ experience working directly with marketing, media, management and/or consulting companies
  • Experience in advertising sales, marketing, consulting, or media
  • Experience working in highly analytical business roles (marketing, finance, consulting, supply chain)
3

Responsibilities For Client Solutions Manager, Fmcg Resume

  • Experience with Excel and analyzing datasets and delivering actionable insights
  • Fluent English and good understanding of SEA emerging marketings
  • Experience working with CPG brands
  • Experience working with large, complex, multi-divisional organizations
  • Experience working with cross functional teams and key stakeholders
4

Responsibilities For Client Solutions Manager, Atlas Resume

  • Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct
  • Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Facebook solutions
  • Provide clients with a best-in-class campaign onboarding experience
  • Account management experience with 3+ years in online advertising
  • Experience managing teams directly and cross functionally
  • Extensive experience of contributing to the management of a financial services business at a senior level
  • Experience in working with cross functional teams and across different levels of senior management (internally and externally)
  • Provide our newly acquired clients with a best-in-class first campaign onboarding experience
  • Experience with the industry or business trends in the industry (brand marketing, data and technology solutions, ad-tech, partnerships, CRM)
5

Responsibilities For Client Solutions Manager, Agency, Benelux Resume

  • Experience in branding and business development
  • Experience with the industry or business trends in the industry (Direct Response
  • Analyze, identify and strategically prioritize and focus on key growth accounts in the portfolio
  • Fluent in Mandarin and English, 6+ years of experience is ideal for this role
  • Knowledge of SQL, relational databases and experience with statistical packages such as R, SAS, SPSS a + is an advantage but not required
6

Responsibilities For Client Solutions Manager, Southern Europe Resume

  • Experience working directly with marketing, media and/or consulting companies
  • Build solid customer relationships and act as an important point of contact for customers’ day-to-day needs
  • Take ownership of the customer experience post-sales
  • Client-facing professional experience. 1+ years in the commercial digital marketing/advertising/social space
  • Develops and maintains strong working relationship with all branch operations
  • Relative experience with and passion for the Financial Services industry
  • Experience in an account management and/or data analysis role
  • Related sales experience
  • Working experience in gaming, digital media, sales and/or partnership development
7

Responsibilities For Client Solutions Manager MBA Intern Resume

  • Previous client management and/or combination of client management and call center experience required
  • Experience in the pharmaceutical industry is beneficial
  • Use Company’s custom written proposal/database system to effective and accurately communicate necessary information to customer and internal operations
  • Demonstrated capabilities to sell, service and manage events with extensive requirements on both a local and a national basis
  • Basic to intermediate knowledge and experience of Microsoft Word, Excel and PowerPoint
  • Collaborating then making recommendations related to product packaging , positioning, features, functionality, pricing, etc
  • Working collaboratively with Product, Marketing, Data & Analytics, and Strategy to create industry leading product offerings for business owners
  • Leading an engagement strategy for chosen existing & new clients encompassing all elements of the QBE proposition
  • Understanding of (online) (performance) marketing and major advertising success metrics
8

Responsibilities For Client Solutions Manager, CPG, Warsaw Resume

  • Being comfortable with using data sets and analytics to detect performance patterns and translating them into comprehensive solutions and actionable insights
  • Working knowledge of the online media business and underlying technology
  • Being confident in presenting these insights and solutions to external clients
  • Translating the value proposition of “advice driven” into a set of offerings for our clients across all channels
  • Considering the role and placement of traditional bank products , non-traditional bank products, and FinTech solutions as a part of our offerings
9

Responsibilities For Client Solutions Manager Intern Resume

  • Willing to assume responsibility and take ownership of tasks assigned
  • Ensuring delivery of holistic investment outcomes that meet specific client portfolio objectives
  • Making strategy and mandate recommendations to clients
  • Understanding of mobile and an indepth knowledge of our platforms Creative practices for the platform Service mindset
  • Managing a cohesive pipeline of new opportunities
  • Understanding of how to move in matrix organizations, ability to orchestrate project and initiatives throughout multiple stakeholders
10

Responsibilities For Client Solutions Manager, Telco, Dach Resume

  • Being able to figure out creative solutions for complex problems
  • Helping to promote the value proposition of P&C client solutions so that it becomes embedded within the P&C Asia DNA and messaging
  • Plan/Allocate marketing campaign spends to maximize ROI using a mix of content optimization, targeting/retargeting and the right product
  • Execute client on boarding engagements with leading marketers and media companies from data strategy definition to solution design, and training
  • Advise on creative and content quality and development, leveraging marketing expertise to maximize performance and delivery
  • Analyze, track and optimize customers’ advertising campaigns and marketing programs
  • Coordinate with buying team to design and optimize for cost efficiencies, deliver to KPIs, and review reporting
  • In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving

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