Client Development Resume Sample

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Work Experience


Director, Client Development
06/2016 - PRESENT
New York, NY
  • Ensure all account teams are optimally staffed, developed, as well as trained on the associated core competencies of their roles
  • Set and monitor quarterly revenue targets ensuring upside potential is realized, risk mitigated and financial expectations are met
  • Partner with the sales team on contract renewals, pricing and new solution upsell
  • Address complex issues that cannot be addressed by Account Directors and account teams
  • Play a key role in getting clients to engage in CJ's most strategic product rollouts or consider product offerings from other Conversant businesses. Directors also play a key role in supporting new sales efforts
  • Possesses excellent organizational skills. Able to organize tasks; set priorities and develop plans in a fast-paced, multitasking environment
  • Demonstrates adaptability and flexibility. Tolerant of unstructured work, calmness about ambiguity/change; ability to develop a plan to enforce process and structure
Client Development
12/2010 - 03/2016
Los Angeles, CA
  • Strong ability to communicate cohesively and succinctly with clients at all levels
  • Experience in the Beauty Industry, Market Research, Account Management and/or Sales
  • Travel (typically 30-40%)
  • Proven analytical ability with strong attention to detail, with experience managing a budget
  • Demonstrated competence in the core Client Development, Role-Based Competencies – Interpersonal; Analytical; and Achievement Oriented
  • Understand assigned customers’ strategies/roadmaps, organization, operations, shoppers, capabilities and best practices
  • Strong presentation skills and interpersonal skills including ability to conduct presentations and negotiate
  • Prioritize multiple demands (retailer, manufacturer, Acosta) simultaneously and influence Associates for results
AM / Dm-client Development
04/2004 - 07/2010
Philadelphia, PA
  • Lead 3 lines of business – Agency, Point of Contact, Self-Service
  • Enhance client experience through engagement and enablement to drive CJ differentiation as a DIY (SaaS) platform
  • Define short and long-term vision and goals for the overall business as well as each individual line
  • Coach and mentor leaders
  • Drive direction, course-correct, and provide guidance on strategic initiatives
  • Drive thought leadership and product direction
  • Represent the DIY book of business as an internal advocate and champion
  • Learn, assess, and re-assess the industry landscape, competitive pressures, and client needs
  • Evangelize the value of affiliate and CJ, and drive product adoption across a large portfolio of clients

Education


University of the South - Sewanee
1998 - 2003
Bachelor's Degree in Business

Professional Skills


  • Demonstrated consultative and solution-oriented Sales & Business Development Experience; strong negotiation and closing skills
  • Demonstrate strong problem-solving and negotiation skills
  • Strong organizational skills and ability to multi-task projects in a dynamic, fast paced environment with shifting priorities
  • Excellent executive communication skills including ability to summarize, present, and prioritize
  • Excellent interpersonal skills and the ability to develop strong partnerships
  • Strong people and team management skills with a record of hiring, developing, and mentoring a staff
  • Proven consultative selling and problem solving skills; able to identify and diagnose root client issues

How to write Client Development Resume

Client Development role is responsible for presentation, interpersonal, consulting, negotiation, development, retail, groups, presenting, reporting, procurement.
To write great resume for client development job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Client Development Resume

The section contact information is important in your client development resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Client Development Resume

The section work experience is an essential part of your client development resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous client development responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular client development position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Client Development resume experience can include:

  • Strong Computer Skills: Microsoft Office and Sales Management software (ie. Salesforce.com)
  • Demonstrated team leadership skills with teams of 20+ professionals
  • Strong writing and presentation skills, with a high comfort level presenting to large groups and senior audiences
  • Possess strong presentation skills with a high comfort level presenting to large groups and senior audience
  • 1-year of experience Business analysis experience or 1-year data analysis experience
  • Excellent written and verbal communication skills; direct with feedback

Education on a Client Development Resume

Make sure to make education a priority on your client development resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your client development experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Client Development Resume

When listing skills on your client development resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical client development skills:

  • Strong presentation skills with a solid comfort level presenting to large groups and senior audiences
  • Possess excellent interpersonal skills and exhibit confidence interacting with others
  • Exceptional interpersonal communication skills in addition to strong problem solving and analytical abilities
  • Strong probing and negotiation skills
  • Excellent Microsoft office skills specially excel, word and power point
  • Strong Microsoft Office Skills with focus on MS Excel and Power Point

List of Typical Experience For a Client Development Resume

1

Experience For Director, Client Development Resume

  • Strong innate sales acumen, including good instincts and a strategic approach to obtaining business
  • Effectively team with practice leadership, directors and SME’s in support of client proposals, presentations and sales follow-up activities
  • Effectively represent Concur’s vision during customer engagments
  • Ideally, demonstrates experience working with POS/consumer panel data to generate analyses
  • Experience in Sales, Sales Management, HQ Account Management within the Consumer Packaged Goods Industry
  • Relationship management: Develop strong relationships with our partners and influence them to reach mutually beneficial outcomes to our joint business problems
  • Professional Sales & Marketing Business Experience
  • Develop and deliver effective presentations with limited assistance
  • Take responsibility for personal development and guide direct staff by seeking training, on-the-job experiences and input from manager
2

Experience For Manager, Client Development Resume

  • Total Experience
  • Product ownership of the new customer acquisitions roadmap of quarterly initiatives, prioritization of work for an agile execution pod, and quality assurance
  • Relevant experience within client services, account management, or marketing
  • Retail or CPG-oriented consultative selling experience
  • Experience within data analysis, client services, or account management
  • Planning accounts – helping internal and external actors see the bigger picture and plan
  • Bring best practices and innovative ideas from within and outside of the client’s industry
  • Fulfilling internal financial and administrative requirements for budgets and forecasts
3

Experience For VP, Client Development Resume

  • Deliver Acosta revenue and profit focusing on growth. Drive the internal financial management processes while focusing on selling incremental client services
  • Consistent prospecting (‘hunting’) using a disciplined, planned approach
  • Make compelling presentations to a variety of audiences including capturing the attention and involvement of the most sophisticated or difficult audiences
  • Resourceful in finding and developing new business
  • Partner with Store Managers to recruit BPC Consultants for their stores; i.e. reviewing CV’s and interviewing to support the growth of the Consultants
4

Experience For Director of Client Development Resume

  • Call on existing clients to identify new hiring managers at client locations to obtain and/or close agreements for services
  • Conducts account planning and proactively seeks to bring innovative ideas and approaches to the account strategy
  • Understand the dynamics of your client’s organizations and be flexible to their changing needs
  • Provide assistance in day-to-day servicing support across the team and the client set
  • Drive new solutions, automation, and processes to enable teams to do more and drive better results
  • Holds self and others to the highest personal and professional standards. Demonstrates ability to effectively deal with highly sensitive, confidential information
5

Experience For Specialist, Client Development Resume

  • Articulate, confident, relationship-oriented, and driven professional with the ability to work well with others
  • Presence, poise, and confidence to work successfully within the high-net-worth community
  • The ability to demystify complicated concepts and present them in a way easily understood by less sophisticated clients
  • Monitor Country/Flagship market performance with the Regional Directors/HoR/Store Managers by reviewing and communicating progress and evaluating results against the country / market’s annual plan
  • Forecast clients’ ticket/revenue contribution to the annual business plan by developing client level business plans, including account strategy, profitability analysis, and program projections
  • Monitor service levels provided by support teams to ensure SLA’s are being met
  • Coach and collaborate with others on the client support, marketing, and account management teams to ensure effective, consistent communication of Ticketmaster’s capabilities, services, and relevant offerings for our clients
  • Assist Business Development Managers in achieving the Company income goals and Client sales objectives by ensuring all Client’s brand marketing and Customer strategies are implemented
6

Experience For Senior Manager, Client Development Resume

  • Assist Business Development Managers in achieving the Company income by ensuring all Client’s brand marketing and Customer strategies are implemented
  • Marketing: Lead marketing efforts in partnership with Capital One’s marketing teams for select partner products. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
  • Credit Risk: Identify step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior
  • Build strategic relationships with senior level client contacts to develop strategic business insights regarding the clients’ most important business issues/needs, both short and long-term
  • Experience in a client servicing capacity with a market research firm, or industry experience within a consumer insights, sales or buying organization
  • Create and deliver customized sales opportunities that address the client’s compelling events and help them meet their goals
  • Partner with account managers to develop enticing client presentations, centered around clients’ business issues
  • Evaluate how NPD’s products and services can address key business issues and introduce new products to clients as needed
  • Negotiate and close contracts with client’s key decision makers
7

Experience For Client Development Hub Manager Resume

  • An individual responsible for significant revenue growth by using general business acumen to uncover business needs and identify how Conversant solutions can help clients achieve their business goals
  • Develop, maintain, and manage client relationships at all levels throughout the clients’ organization, particularly at the “C” levels
  • Responsible for understanding the client’s business issues, strategies, and initiatives in order to recommend the appropriate service offering, and their compelling reasons to act, in order to apply our consulting solutions in support of their business
  • Build exceptional relationships with all internal groups (consulting leadership, practice directors, recruiters and sales team) across the organization to ensure seamless selling of Accretive Solutions’ service offerings and to establish clear expectations for resource alignment and support
  • Proven ability to influence and persuade key decision makers
  • Responsible for learning, understanding, representing and selling all of Accretive Solutions’ service offerings
  • Utilize effective questioning, listening and negotiating techniques in order to fully understand client needs and represent Accretive Solutions’ interests
  • Track progress and results via disciplined pipeline management reporting in order to produce accurate sales forecasts
8

Experience For Client Development Industry Specialist IV Resume

  • Sell the firm’s investment management service to existing clients who have liquid assets outside of the firm’s management
  • Travel, as needed, to client sites
  • Learn about client’s business goals and objectives and recommend and propose research solutions that provide actionable, relevant insight
  • Understand the dynamics of client’s organization and penetrate the account to identify opportunities to sell NPD products, services and solutions
  • Complete extensive phone calls to review clients’ financial profiles, investment objectives and time horizons, including a full review of their objectives for any assets not currently being managed by FI
  • Work with the Regional Sales Director as well as Segment VP’s to communicate company revenue goals, determine appropriate lead generation quotas, communicate expectations to staff and monitor and report on results to senior leadership
9

Experience For Manager Client Development Resume

  • Stay current on competitor product offerings and industry trends to better leverage Concur’s strengths through marketing campaigns
  • Work as a true hunter, with a proven ability to generate and follow up on leads by making contact with prospects and creating interest in Schneider’s offerings
  • Planning and conducting cross-functional business reviews that ties into the client’s key initiatives
  • Evaluate how NPD’s products and services can address key business issues by working with marketing, merchandising senior management, and appropriate internal teams to develop or market products to address these issues
  • Evolving Agile tools and techniques in the execution pod emerging from best practices across the department and the enterprise
  • Establishing and managing client relationships
10

Experience For Insights Specialist, Client Development Resume

  • Support Account Team’s revenue goals by recognizing and exploring opportunities for client to leverage additional services or products
  • Contribute to strategic client development initiatives and assist in liaising with the marketing and product teams
  • Proficiency in using a personal computer, various database management programs and internet browser based applications
  • Collaboration with internal teams including Finance, Ops, Brand and analyst teams
  • Train and enforce training on Miller Heiman methodologies, techniques, internal operations, and service lines
  • Lead and develop a team of Account Managers and Account Specialists who are part of RBG’s Sports Team
  • Initiative leadership, providing intent ownership of strategic initiatives to grow new customer acquisitions and improve customer card usage while deepening the partner relationship
  • Relationship management with the partner to ensure timely delivery of reporting and receipt of inputs as well as manage expectations on campaign execution and project management

List of Typical Skills For a Client Development Resume

1

Skills For Director, Client Development Resume

  • Demonstrate well-developed verbal and written communication skills
  • Strong analytical skills and come up with new ideas and suggestions from these results
  • Developing a strong understanding of our company history, philosophy and business model and effectively articulates our unique positioning
  • Excellent interpersonal, communication, presentation, and client relations skills
  • Winning mentality while maintaining great client relationships; applies knowledge and skills to deliver client insight
  • Consultative B2B selling and client relationship development experience with proven success in structuring and selling solutions to product/service users
  • Experience selling market research or consulting services with a recent or previous background in customer experience
2

Skills For Manager, Client Development Resume

  • Proven experience building an account and an entrepreneurial spirit
  • Able to work effectively with subject matter experts in defining the right proposition for a specific client's needs
  • Proven experience of working in a highly customer and business focused environment
  • Excellent client service experience and acumen
  • Excellent ability to motivate and influence both internally and externally; demonstrates excitement and passion
  • Leadership: proven track record of effective leadership in a sales role
  • Consumer packaged goods industry experience (Sales, Insights or Mktg)
  • Demonstrate strong commitment to exceptional service and leadership among peers
  • Demonstrate strong commitment to a team environment and a client focus
3

Skills For VP, Client Development Resume

  • Display exceptional presentation skills
  • Native level Japanese language skill and business level English language skill
  • Proven experience building an account ---Entrepreneurial spirit
  • Experience in product ownership or at least 1 year of experience in product management
  • Tableau experience or data visualization experience
  • Apply analytical skills to new industries quickly
  • Technical experience with strong interest in business development
  • Prior experience in a luxury hospitality or retail
4

Skills For Director of Client Development Resume

  • Communicate effectively with client up to C-suite
  • Effectively facilitate management of accounts both internally and externally
  • Consulting/Professional Services business development experience is required
  • Consulting/Professional Services business development experience
  • Strong capacity for networking and generating lasting business relationships
  • Experience writing full proposals, including methodology and analysis plans
5

Skills For Specialist, Client Development Resume

  • Experience of managing and coaching remote teams
  • Experience in networking and building relationships across a range of levels and VIC bases
  • Experience in the strategic planning of marketing campaigns
  • Proven success in creating revenue and managing accounts
  • Excellent ability to build new business relationships as well generates new revenue within existing clients
  • Experience selling market research with a recent or previous background in new products or product innovation research
  • Develop and maintain relationships with key business partners by building personal credibility and solid trust
6

Skills For Senior Manager, Client Development Resume

  • Maintain courteous, professional, and effective working relationships with employees at all levels of the organization
  • Demonstrates a proactive approach to servicing Client accounts
  • Professional Sales & Marketing Business Experience
  • Develop effective negotiation strategy on pricing and contractual terms like Statements of Work and Master Service Agreements to maximize profit
  • Extensive commercial experience and a demonstrable track record of achieving targets in solutions sales
  • CPG-oriented consultative selling experience
  • Experience with survey design for a variety of different methodologies
7

Skills For Client Development Hub Manager Resume

  • Give effective presentations to internal and external stakeholders, at all levels
  • Executive presence with a strong ability to interact with senior/C-level leaders
  • Demonstrates exceptional business acumen in either technology; financial services, CPG’s or telecommunications
  • Experience in data analysis, custom analytics, or statistical applications
  • Business development and/or technical experience with Fortune 500 (global) type organizations
  • Proven ability to engage prospective clients confidently; determine interests and motivators of key decision-makers
  • Client development experience
  • Create new processes and capabilities to enhance sales and service effectiveness for client facing representatives
8

Skills For Client Development Industry Specialist IV Resume

  • Demonstrates the highest levels of ethics, values and integrity; be respected within previous organizations as being a trusted professional
  • Strong work ethic combined with hunger to succeed
  • Experience utilizing value based selling methodologies such as Miller Heiman
  • Experience managing multiple sales teams defined by client spend segmentation
  • Desired 2+ years of information services or software industry related sales experience focused on account management and business development
  • Relevant sales experience in digital advertising and/or enterprise SaaS technology
9

Skills For Manager Client Development Resume

  • Experience in market research or equivalent
  • Ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding and renewing existing accounts
  • Integrity: demonstrates this in all interactions
  • Strong competence in Microsoft Word, Excel, PowerPoint & Salesforce
  • Proven success in generating revenue and managing an account
10

Skills For Insights Specialist, Client Development Resume

  • Experience performing Quantitative and Qualitative Business Analysis
  • 1-year Process Engineering experience
  • Demonstrate fearlessness and stability both internally and with clients in a quickly evolving environment
  • Proven leadership record in leading small to mid-sized teams
  • Demonstrated track record of exceeding sales objectives
  • Trusted Business Partner to the Account/Client; Excellent problem solving and negotiation abilities
  • Strong ability to generate new revenue within existing clients

List of Typical Responsibilities For a Client Development Resume

1

Responsibilities For Director, Client Development Resume

  • Strong communication and influencing skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
  • Complete strategic data analyses to create insight driven reports and presentations to help clients identify market opportunities, competive threats and ways to grow their busienss
  • Experience and success in identifying opportunities with clients, networking and generating leads
  • Proven success in creating revenue and managing an account
  • Experience of working within a primary market research and/ or professional services environment
  • Experience in market research or equivalent
  • Understanding of commercial and risk management in a solution environment
2

Responsibilities For Manager, Client Development Resume

  • Growing the Technology business units’ business in Japan, Taiwan, and China
  • Able to manage sales campaigns, and engaging, building and maintaining relationships at a senior level
  • Executes and supports account planning and forecasting activities, as appropriate, in support of enterprise and regional objectives
  • Possesses intellectual curiosity, constantly seeking new knowledge and a approaches for achieving goals as well as the tenacity to try them
  • Drive progress by providing coaching and guidance in stores to meet results; share best practices
  • Maintain accurate sales data and activities for big data analytics in sales forecasting
  • Knowledgeable in overall finance and accounting, risk and compliance function
  • Develop value-driven presentations for delivery during the client visit
  • Complete required reporting and paperwork on a timely basis
3

Responsibilities For VP, Client Development Resume

  • Create and deliver customized investment opportunities that address the client’s compelling events and help them meet their goals
  • Assesses client objectives and formulate communications strategy directly to those client objectives within display and video advertising
  • Highly analytical with a keen understanding of Syndicated Data (Nielsen/IRI)
  • Work in an unstructured and rapidly changing work environment
  • Working across multiple functional areas
4

Responsibilities For Director of Client Development Resume

  • Proficient at handling difficult client negotiations with professionalism and respect
  • Possess sound judgment and reasoning abilities
  • Generate revenue through your business development efforts with a goal of $1.5 million+ by the 3rd year
  • Ensure broad development with client’s senior management in order to strengthen and deepen the partnerships between Marketing Werks and the client. Ensure client’s approval of Marketing Werks performance and value with agreed upon measures
  • Work directly and collaborate with Senior Management and Division Managers in managing and growing the client’s business
  • Work with the Regional Sales Director as well as Segment VP’s to communicate company revenue goals, determine appropriate lead generation quotas, communicate expectations to team and monitor and report on results to senior leadership
  • Market experience working in student lending with credit union or bank clients. Ability to form effective relationships with each client that leads to additional business opportunities
  • Train assigned clients on effective utilization of online reporting tools as well as self service through various software such as basecamp and zendesk
  • Prepare monthly reports detailing activities for each client demonstrating value for the growth services fees each client is paying as well as updates on any outstanding projects or service resolution issues
5

Responsibilities For Specialist, Client Development Resume

  • Coordinate an annual client business review details; product growth, market activities and results, etc…
  • Be a strong CUSO team player, coordinating directly with Marketing, Ops, IT and Market Development resources. Help coordinate competitive market insight, share with the client, and implement approved changes to enhance the competitiveness of clients products and features
  • Coordinate client account plan with US colleagues
  • Ensuring overall client satisfaction with service, data application, and deliverables by managing client relationships to build a reputation for excellent service and generate repeat business
  • Evaluating how NPD’s products and services can address client’s key business issues by working with the client contact, senior management, and appropriate internal teams to develop or market products to address these issues
  • Uncovering new product development opportunities by identifying and addressing client needs and maintaining role as internal liaison with operations and technology product team
  • Build and enhance national programs that leverage Acosta’s client and customer portfolio
  • Leverage Acosta’s extensive resources to influence and develop strategies to address defined opportunities, scope and manage solutions that have a significant impact on our clients’ success
  • Understand the dynamics of your client’s organization and be flexible to their changing needs
6

Responsibilities For Senior Manager, Client Development Resume

  • Develop the panel analytics portfolio of solutions to address client issues and develop necessary techniques for analyzing and presenting data, working with product to standardize these solutions for scaled delivery
  • Advise and produce insights for Client Development and Sales teams across practices with on time and accurate reporting that results in achieving revenue targets
  • Demonstrate a strong comprehension of effective manufacturer/retailer relationships in order to assist clients in obtaining market share and growing profitability while also advancing NPD’s reputation, positioning and growth
  • Experience in market research or equivalent, with deep experience in panel-based longitudinal expertise
  • Demonstrated track record of successful growth with strategic clients at senior levels
  • Direct the efforts of the Client Development sales teams within given territory
7

Responsibilities For Client Development Hub Manager Resume

  • Provide coaching to team through weekly one on one meetings, call shadowing, and call coaching focusing on improving quality of calls, activities, and forecasting
  • Maintain and expand positive interdepartmental communication and teamwork, also ensuring that the client experience is seamless. Assist with outreach to clients as needed
  • Recruiting, hiring, and development of sales team
  • Monitor client relationship health, deliver on client expectations and specific client Service Level Agreements (SLAs.) Develop and maintain scoreboard methodology to ensure quality service delivery to clients
  • Research service delivery escalations and works with appropriate parties to resolve issues to the client's satisfaction, identify root cause, develop solutions to prevent reoccurrence
  • Monitors account profitability. Makes recommendations and develops creative solutions while evaluating pricing in relationship to profitability to achieve goals. Pursue additional up sell and cross sell opportunities within assigned region
  • Develop client business review agendas, involving client and ensuring accuracy of reports and inclusion of trends and recommendations. Presents the value of Graebel servicing their assignees and supports client’s goals and initiatives. Develop and execute an action plans to address goals and any required improvement strategies
  • Business Development support for opportunities. Partner with BD colleagues acting as SME for operations and client management. Develop relationships with prospects to support the sales process. 7. Coordinates new Client implementation process by assembling the appropriate Graebel and client personnel and providing supporting documentation
8

Responsibilities For Client Development Industry Specialist IV Resume

  • Accountable for the sales activity and results for a defined portfolio of business (territory or assigned accounts) / Develops and implements tactical plans to achieve portfolio sales goals and objectives
  • Conducts account planning to achieve portfolio sales goals and objectives; implements tactical sales plans and initiatives; proactively seeks to bring innovative ideas and approaches to the account strategy
  • Owns and drives key strategic pursuits, leveraging the full range of RGP resources and internal partners (including Technical Sales, Sales Support and National BD), as appropriate
  • Develops and maintains effective relationships and communicates effectively with key client leaders and staff in order to drive account penetration & sales growth; continually develops new business by pursuing account penetration with existing clients
  • Contribute to strategic client development initiatives and assist in liaising with the marketing, finance, and product teams
  • Develop strategies for increasing sales growth and client renewal rates
9

Responsibilities For Manager Client Development Resume

  • Foster a winning culture based on merit and our values
  • Establish KPIs and monitor achievement, taking necessary action as needed to ensure sales targets are achieved
  • Support and reinforce training on Miller Heiman methodologies, techniques, and internal operations
  • Serves as the client’s expert on the RGP business model, risk management, client specific value-proposition and business impacts
  • Monitors and coaches’ consultants and account team members on best practices in generating leads, identifying opportunities and leveraging available RGP resources to enhance account penetration
  • Fosters cross-functional collaboration to deliver the best of RGP to clients and drive continuous improvement in the services and solutions that RGP delivers to the marketplace
10

Responsibilities For Insights Specialist, Client Development Resume

  • Monitors and manages delivery performance, project risk and new opportunities within assigned accounts; nurtures a strong partnership with Talent Management and Delivery Management leads
  • Responsible to execute and deliver against established KPIs and performance metrics
  • Monitors and coaches consultants and account team members on best practices in generating leads, identifying opportunities and leveraging available RGP resources to enhance account penetration
  • Creating market opportunities through prospecting, the identification and development of new target clients as well as management of existing client relationships. Consistently and actively participating in networking organizations and events solidifying the RGP brand and presence as a market leader
  • Cultivating and expanding business relationships through frequent communication and regular client visits, taking a consultative approach to defining the scope of projects, identifying business solutions, presenting appropriate solutions/qualified Consultants to the client, and negotiating billing arrangements
  • Utilizing exceptional client relationship and communication skills to deliver optimal service, identify future project needs, and achieve high client satisfaction
  • Managing Consultant engagement schedules, minimizing consultant down time, and communicating regularly with Consultants regarding additional client needs and/or other appropriate engagements in the pipelines
  • Ensuring approved business contracts are executed by taking responsibility for the completion of all engagement paperwork, including the timely receipt of signed engagement letters and collection of receivables

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