Client Architect Resume Sample
Ernie Gleason
785 Schinner Isle,
Phoenix,
AZ
+1 (555) 288 1228
Work Experience
IT Manager Client Architect Operations
03/2016
-
PRESENT
Philadelphia, PA
- Responsible for the development and implementation of the standard client hardware architecture roadmap
- Researches, identifies, develops, and manages Client Services application toolsets
- Participates in the design, packaging, and deployment of client images and applications, ensuring they meet usability, performance and security requirements
- Develops and implements policies and procedures to ensure that systems and applications support the organization's business requirements and meet the needs of end users
- Manages the Windows Security Updates process and third-party application patching for all client machines within the enterprise
- Defines technical standards for client software and develops testing procedures for certification of images, patches, and applications before implementation
- Provides Tier 3 support for escalated incidents for users experiencing technical issues which require research, training or alternative solutions to resolve
Client Architect
02/2012
-
09/2015
Los Angeles, CA
- Completes in-depth diagnostics and root cause analysis for unique or complex issues and recommends preventative measures in order to increase efficiency and reliability of client systems
- Automates service desk and desktop support tasks to improve service delivery
- Communicates application and hardware problems/issues to key stakeholders, including management, development teams, end users, and unit leaders
- Experience with Office 365 administration
- Creative and strategic innovator with strong problem solving skills
- Experience in supporting PCs, applications and peripherals
- Experience in managing or leading moderate to large-scale projects
Client Architect, IS / IT Infrastructure
05/2007
-
01/2012
Detroit, MI
- Experience with software distribution and patch management
- Hands-on knowledge of installing, configuring and troubleshooting a variety of desktop applications and Microsoft Operating Systems, including Windows 10
- Manage multiple projects while maintaining day-to-day support activities
- Sharp analytical abilities and strong documentation skills
- Detailed-oriented and the ability to adapt to changing priorities
- Promote IBM’s software solutions to customers
- Software Solution Design Experience - 2 Yrs required
- Software Technical pre-sales Experience - 2 Years required
Education
Strayer University - Thousand Oaks Campus
2002 - 2007
Bachelor's Degree in Business
Professional Skills
- Experience in designing solutions for your clients applying your broad technical skills, industry knowledge and business acumen expertise
- Possess strong communications skills
- Exceptional professionalism and customer service skills, including the ability to interact with a diverse group of end users and a globally diverse workforce
- Use Written Communication Skills
- At least two years’ experience building and maintaining image task sequences using either SCCM or MDT
- Experience Preparing and presenting client-facing presentations and whiteboard discussions
- At least four years’ experience implementing and supporting on-premises SCCM and client Group Policy
How to write Client Architect Resume
Client Architect role is responsible for leadership, software, training, integration, security, architecture, planning, reporting, design, travel.
To write great resume for client architect job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Client Architect Resume
The section contact information is important in your client architect resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Client Architect Resume
The section work experience is an essential part of your client architect resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous client architect responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular client architect position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Client Architect resume experience can include:
- Demonstrated leadership skills - effective listener and communicator; ability to train, mentor, and coach individuals at various stages of development
- Leadership and strong communication skills, strategic vision
- Experience as a technology architect or 3 years in a customer facing DevOps role working with public cloud
- Practical experience in governance and securing IT infrastructure with familiarity of one or more of the following: SOX, PCI, ITIL, CISSP
- Experience Designing Cognitive, Cloud, Analytics, Security, and Social/Mobile solutions using IBM Capabilities
- Demonstrated proposal and Tender Response writing - 3 Years required
Education on a Client Architect Resume
Make sure to make education a priority on your client architect resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your client architect experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Client Architect Resume
When listing skills on your client architect resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical client architect skills:
- Proven ability and skills in client, project, and problem management
- Experience as a technology architect in a customer facing role working with both on-premise and public cloud infrastructure
- Experience with Private, Public & Hybrid Cloud Architectures using VMWare and one or more of the following: Azure, AWS or Google
- Experience as an Architect designing Enterprise IS/IT Infrastructure solutions
- Experience with some of the following: Git, Docker, CloudFoundry or OpenShift, Jenkins
- Experience with Scripting in Python, Bash or PowerShell
List of Typical Experience For a Client Architect Resume
1
Experience For Software Client Architect Resume
- Have a working and practical knowledge of IBM’s Platform - Bluemix, SaaS, and Cloud integration technologies, be able to lead and demonstrate outcomes
- Experience with Identity Management
- Experience with Databases (SQL, Oracle, Sybase)
- Understanding of the following concepts / solutions
- Working as an integral part of a sales team
- Capable of making complex technological design incorporating all technological aspects
2
Experience For Client Architect, IS / IT Infrastructure Resume
- Some meetings or conference calls outside regular working hours
- Technical Leadership - 1 Year required
- IBM Software Product Knowledge (at least 2 brands) - 1 Year required
- Strategise with the client’s IT and lines-of-business /departments to lead the design and help implement IT solutions to assist the client optimise their IBM contract
- Technology Advisor – engage with SI decision makers (internal and market facing) to understand business requirements, map to IBM offerings and present a point of view to influence buying and partnering decisions
- Business Development – Build trusted advisor relationships with key sponsors within SI organization to identify opportunities and position IBM as a strategic partner to deliver on SI business objectives
- Designing Cloud, Analytics, Mobile, Social and Security (CAMSS) solutions using IBM Capabilities
- Drive one or more areas’ of growth missions with the aligned GSI accounts
3
Experience For Ibm Systems Software Software Client Architect Resume
- Support the client’s entire lifecycle
- Manager, Client Architects as the supervisor
- Product Architects who drive the end to end product lifecycle
- Quality Assurance teams in the US, UK, and India
- Federal sales team, technical sales team, system integrators
- Ensures quality, up-to-date documentation and OLA’s/SLA’s exists for all supported services
- Experience as a IT Manager/Supervisor of geographically dispersed team in a cross-cultural, multi-national environment (through projects or an operational role)
- Understand and articulate how IBM’s offerings can be integrated with the client’s existing architecture and how they are differentiated from the competition
4
Experience For Software Client Architect Industrial Market Chicago Resume
- Set the technical strategy for sales opportunities and consult on the development of implementation plans for client’s IBM investments
- Apply an understanding of the Market, industry trends, KPIs, financial measurements, key industry players and competitors to deliver solutions that address client needs
- Work in complex, matrix-managed organizational environment
- Understand how IBM’s offerings compare, contrast, and integrate with the customer’s existing and proposed software investment from IBM, business partners, and the competition
- Apply an understanding of the FSS, industry trends, KPIs, financial measurements, key industry players and competitors to deliver solutions that address client needs
- Apply an understanding of the Industrial Market, industry trends, KPIs, financial measurements, key industry players and competitors to deliver solutions that address client needs
- Apply an understanding of the Public Market, industry trends, KPIs, financial measurements, key industry players and competitors to deliver solutions that address client needs
- Advise on implementation strategy
- Production of architecture documentation necessary for detailed design and implementation
5
Experience For Eoi-software Client Architect Resume
- Define and create new client service offerings
- Design and develop systems to automate infrastructure and platform services
- Serve as a senior technical escalation point for critical issues and assist with resolution of problems
- Adopt, implement and evangelize Agile and DevOps methodologies
- Detail oriented with high standards for quality of work
- Write clear and concise documentation
6
Experience For Software Client Architect FSS West Resume
- Negotiate and resolve conflicts in client sensitive situations
- Communicate with customers, executives and IT technical specialists
- Knowledge of Agile, and core Dev Ops practises such as CI / CD
- Configuration Management – Puppet or Ansible is ideal, but Chef or Salt is ok
- HTML, Javascript, RESTapi’s and other web-focused technologies
- Storage (SAN and NAS) and Backup technologies
- Network Security Technologies such as (Firewalls, SecurID, ESM/VA Tools, LOG ANALYSIS, NIDS, HIDS, VPN, Authentification)
- Databases (SQL, Oracle, Sybase)
- Techniques and technologies required for High Availability
7
Experience For IT Manager Client Architect Operations Resume
- Work with partners and internal business development teams to grow CGI accounts and win new business
- Work with customers to help them achieve their business goals through the use of technology solutions that help them be more competitive
- Advise on implementation strategies
- Produce architecture documentation necessary for detailed design and implementation
- Quickly assess and understand a client’s systems environment
- Knowledge of Agile, and core Dev Ops practises such as CI/CD
- Experience with Datacenter networking, Storage (SAN and NAS) and Backup technologies, Physical server hardware, Monitoring solutions and Techniques and technologies required for High Availability
- Experience with Network Security Technologies such as (Firewalls, SecurID, ESM/VA Tools, LOG ANALYSIS, NIDS, HIDS, VPN & Authentication)
8
Experience For Industry Analytics Client Architect Resume
- Personable and presentable; Self-starter with a drive to achieve and hunger for success; Pride in success and performance
- Understand traditional image processes and the concepts of Windows as a Service, build and maintain the Williams desktop images. Understand, recommend, and implement deployment methods across a geographically diverse network
- Work with outsourced provider to maintain on-premises SCCM infrastructure. Recommended upgrades, changes, decoms as necessary to operate in a high-performing environment at lowest cost
- Understand, evaluate, and test the Microsoft 365 offering and recommend any existing on-prem client workloads to be migrated to the cloud (including patching, deployment, Intune, Auto Pilot, etc)
- Maintain strong relationships with internal partners including Security, Network, Core Hosting services and offshore outsourced provider
9
Experience For Software Client Architect GSI Resume
- Experience in Technical Sales
- Experience in Architectural Solution
- Maintain a relationship with software and hardware vendors and keep abreast of product roadmaps
- Understand Office ProPlus deployment methodologies
- Tertiary qualifications preferable (Technical or Business)
- Client Specific (needs to understand client and IT industry)
10
Experience For Software Client Architect FSS Chicago Resume
- Senior Client Architects
- Physical server hardware
- Other Client Architects
- Act as architect Client
- Production and management of the life cycle of the annual Technology Plan
- Provides comprehensive solutions in a specific business domain
- Evaluates new tools and methodologies
List of Typical Skills For a Client Architect Resume
1
Skills For Software Client Architect Resume
- Extensive and successful business and problem solving experience in complex environment
- Operations experience supporting customer environments
- Personal skill such as team leadership, problem solving and observation
- Experience in solution/sales within a large scale (preferably a multi- national) technology services
- Progressive experience in Enterprise IS/IT Infrastructure positions throughout various domains and in a variety of industries
2
Skills For Client Architect, IS / IT Infrastructure Resume
- Experience in complex design for large scale infrastructure projects
- Experience with Configuration Management – Puppet or Ansible is ideal, but Chef or Salt is also ok
- Experience with HTML, Javascript, REST APIs and other web-focused technologies
- Experience complex design for large scale infrastructure projects
- Experience in architectural methods such as Team Solution Design and others
- Experience in Architect
- Distribution Industry experience
3
Skills For Ibm Systems Software Software Client Architect Resume
- Financial Services Industry experience
- Communications Industry experience
- Regional General Manager to prioritize work, set client expectations
- Relevant industry experience in IT
- Experience as architect
4
Skills For Software Client Architect Industrial Market Chicago Resume
- ServiceNow experience helpful
- Preparing and presenting client-facing presentations and whiteboard discussions
- Leading requirements gathering and analysis
- Engineering teams in the US, UK, and India
- Engineering Project Management in the US and UK
- Scripting in Python, Bash or PowerShell
5
Skills For Eoi-software Client Architect Resume
- Working on proposals and projects
- Assist in solving client’s problems, executing on their vehicle portfolio management strategies, and providing innovative solutions
- Ensure an understanding of the client’s requirements and the solutions, supporting the development of a transition plan for Services
- In a customer facing DevOps role working with public cloud
- Assist with developing and defining processes and procedures
- Drive incremental repeatable deals combining CAMSS with Middleware
- Solution architecture design – including creation of solution design documents in TeamSD or similar
- Technical Delivery Assurance (TDA) and Readiness Planning
6
Skills For Software Client Architect FSS West Resume
- Capacity to lead an architecture project from beginning to end and provide support to solve problems when needed
- Senior individual contributor opportunity working in a team environment
- Working as an integral part of a sales team
- Business and Problem solving in complex environment - 2 years required
- Operations team, including support handover and transactional/dealer support where applicable
- Create complex business solutions incorporating both technical and financial aspects
- Build financial pricing models
- Private, Public & Hybrid Cloud Architectures using
7
Skills For IT Manager Client Architect Operations Resume
- VMWare and one of the following: Azure, AWS or Google
- Use Consulting Techniques
- Production of high-level guidance, approaches and technological solutions including high- level effort estimates
- Promotes and follows best practices, provides advice on technical training and curriculum
- Capable of developing a 3-5 years strategic plan in line with the client's business objectives and available technologies
- Eagerness to adapt to new technologies as introduced but keep the non-technical user in mind
- Recognize and propose improvement opportunities: technological & process
- Navigate organizational channels to accomplish tasks with minimal supervision
8
Skills For Industry Analytics Client Architect Resume
- Define and build Solutions that align with the client’s business and technology objectives
- Engagement with Clients at Executive Level for major target opportunities
- Development of IBM Systems Software “Point of View” for clients and IBM teams
- Drive revenue and create opportunities - Engagement and management of the technical aspects of product sales
- Develop and Execute Creative, Scalable, and Repeatable Programs/Materials to Accelerate IBM Systems Middleware Sales in your territory
- Development of technical sales strategies to key clients or opportunities in cooperation with sales team and technical specialists
9
Skills For Software Client Architect GSI Resume
- Drive actions to assure Deployment (client use) of the middleware software available to them
- Presentations of solution proposals and architectures at business and technical levels
- Provide technical sales ‘accelerators’ such as architecture workshops, demonstrations, Proof of Concept/Technology exercises
- Business value studies such as Return on Investment analysis
- Prepare technical assessments and software configurations
10
Skills For Software Client Architect FSS Chicago Resume
- Post-Sales Support and/or Critical Situation Management
- Create architectural assets that are reused by others and result in a closed deals
- The Role requires collaboration with the Sales, Solutions and Services team in order to build innovative complete Solutions
- A focus on usability and end user satisfaction while satisfying supportability and security requirements. Understand barriers to how non-technical users consume technology
- An understanding of client-related cloud and SaaS deployment and management technologies, specifically the Microsoft EMS suite
List of Typical Responsibilities For a Client Architect Resume
1
Responsibilities For Software Client Architect Resume
- Liaises with other CGI groups
- Translate customer needs into technological vision
- Establish relationships with customer contacts, the architecture team and designer groups to analyze requirements and agree on outcomes
- Translate requirements into architecture that can be implemented and supported by operations
- Create technology plans and roadmaps tailored to customer requirements
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