Citrix Engineer Resume Sample
Jorge Bode
1663 Haven River,
Boston,
MA
+1 (555) 606 9532
Work Experience
Senior Citrix Engineer
07/2015
-
PRESENT
Chicago, IL
- Researches, recommends and implements new system hardware and software of corporate Citrix farms/sites in anticipation of future growth to ensure continued functionality across all locations
- Employs and manages outside resources as needed. Establishes Citrix support arrangements with resources proactively enabling fast assistance for critical problems
- Publishes and streams applications to Citrix farms/sites
- Monitors and benchmarks system performance and metrics against set standards. Researches best practices and updates standards as needed
- Installs patches and upgrades to Citrix farms/sites in accordance with policies as needed
- Prepares and pushes Citrix server images to support software releases
- Performs maintenance tasks during pre-approved after hours windows, as well as responds to emergency problems and alerts 24x7
Citrix Engineer
06/2011
-
04/2015
Chicago, IL
- Performs day to day administration including setting up new users, rebooting servers, etc
- A self-motivated person who is able to work on multiple projects simultaneously
- Able to prioritize projects with respect to milestones and deadlines
- Able to maintain a positive and cooperative attitude in sometimes stressful situations
- Willing to work as part of a team and share responsibilities when needed
- Demonstrates change agility around environment and technology
- Intrapersonal skills to help negotiate priorities and to resolve conflicts among support and project stakeholders
- Coordinate the activities of others (internal staff, client staff, subcontractors, associates and staff from collaborating and/or competing suppliers) and manage stakeholder expectations and requirements
VDI / Citrix Engineer
08/2005
-
12/2010
Boston, MA
- Track recurring incidents and identify underlying problems
- Escalate problems to other I.T. teams when necessary
- Develop troubleshooting documentation and incident resolution workflow
- Create process documentation, operations guides, and low level design diagrams
- Act as an escalation point for Systems Administrators, other operations teams, and application analysts
- Create reports and analyze reported metrics
- Develop solutions and confirm functionality
- Participate in an after-hours on-call rotation
- Provide engineering resources to platform specific projects
Education
University of Phoenix - Burlington Learning Center
2000 - 2004
Engineer's Degree in Computer Science
Professional Skills
- Strong Microsoft, Citrix, design/implementation, troubleshooting, application packaging and integration, and performance tuning skills
- Strong partnering, negotiation, and communication skills in working with Business Customers and Technology support
- Experienced system administrator with PowerShell scripting (Power CLI) skills on Windows Server 2008R2 or 2016
- Excellent communication, analytical and writing skills; able to conduct training sessions and review work of peers without hesitation
- Excellent organizational, analytical, communication, written and reasoning skills
- Strong self-management skills to drive projects thru completion
- Strong Application Troubleshoot skills associated with system installs, upgrades and replacements
How to write Citrix Engineer Resume
Citrix Engineer role is responsible for technical, analytical, training, organizational, server, troubleshooting, windows, scripting, integration, citrix.
To write great resume for citrix engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Citrix Engineer Resume
The section contact information is important in your citrix engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Citrix Engineer Resume
The section work experience is an essential part of your citrix engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous citrix engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular citrix engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Citrix Engineer resume experience can include:
- Strong communication skills – Ability to communicate with a technical and non-technical audience (orally and written)
- Strong hands-on experience with Citrix - implented bes in class solutions - proven innovative accomplishments
- Basic understanding of Microsoft RDP, Microsoft Active Directory, Citrix Storefront, Citrix PVS and networking skills
- Extensive experience in the virtualization of Citrix based infrastructure and has a strong understanding of capacity management and demand forecasting
- Extensive troubleshooting and problem-solving skills
- Prior experience in leading operation teams (for Tech Lead position)
Education on a Citrix Engineer Resume
Make sure to make education a priority on your citrix engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your citrix engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Citrix Engineer Resume
When listing skills on your citrix engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical citrix engineer skills:
- Strong customer service skills including communication skills and someone that enjoys the customer service side
- Solid troubleshooting experience/skills
- In-depth exposure and experience in IT infrastructure/systems experience with good experience in Windows technologies
- Highly Effective writing/verbal communication skills
- Organizational skills needed to prioritize assignments and provide feedback to staff
- MCSE and or MCITP Desired Experience/Skills/Attributes
List of Typical Experience For a Citrix Engineer Resume
1
Experience For Senior Citrix Engineer Resume
- Effectively create and maintain relevant systems documentation and user guides
- Senior level experience in installing, deploying, and managing both Citrix Host Servers and Citrix XenApp
- Experience administering and supporting a Citrix environment
- Proven track record of designing and engineering Citrix based solutions
- Experience working with Citrix from an Architect or Engineer level
2
Experience For Citrix Engineer / Architect Resume
- Experience implementing Citrix technologies such as XenServer, XenDesktop and NetScaler appliances, to include XenApp 6.5 and XenDesktop 6.5 or newer
- Takes escalations from less experienced team members, seeing through to a successful outcome
- Experience/working knowledge of VLANS, DNS, Active Directory, GPO’s, DHCP, TFTP, and PKI Certificates
- Strong knowledge of Citrix Provisioning Services, Machine Creation Services, StoreFront and Netscalers
- Experience with Citrix XenApp, XenDesktop, Windows Server and Desktop Operating Systems and infrastructure
- Experience with Server and Desktop Virtualisation, Application Delivery Techniques (Packaging/Virtualisation)
- Experience and knowledge of Citrix Provisioning Server are required
3
Experience For VDI / Citrix Engineer Resume
- Experience managing apple products
- Experience with enterprise mobile device management, encrypted mobile device configurations, and application publishing on mobile devices
- Experience working with remote users, administrators, and systems
- Experience with Xendesktop, application layering design, and License server
- Experience supporting Citrix
- Previous experience supporting users in the finance industry (about 5+ years)
- Experience managing a Citrix environment of over 75 xenAPP member servers and over 1,000 users
- Experience deploying system and security patches to a Windows environment
4
Experience For Citrix Engineer Principal Resume
- Advanced Ivanti DesktopNowAppsense Desktop Now experience including Personalisation, EM, AM and PM
- Experience with Microsoft App-V Packaging 4.x/5.x and deployment of packages in App-V
- Experience delivering global change in an ITIL managed environment
- Citrix NetScaler experience, including configuration of Smart Access, authentication policies
- Experience with Service Desk software (ticket and call tracking systems)
- Experience and knowledge ins PowerShell Scripting
- Overall experience in software engineering, infrastructure solutions, or similar technical roles
5
Experience For DOD Clearanced Citrix Engineer Resume
- Experience with Web Services/Service Oriented Architecture (SOA) and Messaging approaches and concepts
- At least ten (10) years’ experience in Citrix Engineering technologies
- Experience as a Citrix Administrator or Engineer including XenApp
- Experience working in mid to large sized companies
- Experience required; preference toward large enterprise environments
- Ensure that post-production operational processes/deliverables are well designed and implemented prior to the project moving into the solution support phase
- Incident, Problem, Change, Request Management: Excellent working knowledge of IT Service Management in an enterprise IT environment
- Experience with both VMware Hosts and Citrix VDI managment and Administration consoles
- Hands on experience with Citrix XenApp and XenDeskto in a highly available service
6
Experience For Manager, Citrix Engineer Resume
- Strong knowledge of VMware 6.x and Hyper-V
- BS/BA in Computer Science or MIS is desired or equivalent work experience
- Experience and knowledge of Citrix XenDesktop and XenApp 6.5 / 7.1X are required
- Experience and knowledge of Citrix Workspace Environment Management are required
- Strong knowledge of Active Directory and Citrix group policy is required
- Experience with large-scale Citrix upgrades and environment migrations is desired
- Experience and knowledge of VMware ESX and AppVolumes are desired
- Experience and knowledge of AirWatch MDM and Workspace One are desired
7
Experience For Senior Technical Specialist Citrix Engineer Resume
- Experience with Citrix XenApp and XenDesktop
- Skilled in O365 on Citrix Xen Desktop
- German language skill is an added advantage
- Good knowledge in Nvidia grid card technology (K2, M60, P4)
- Citrix experience
- In depth experience with Citrix 7.X and 6.5 infrastructure, administration and design
- In depth experience with Citrix NetScaler infrastructure, administration and design
8
Experience For Citrix Engineer, Senior Resume
- Experience with Windows Server 2012, 2008, VMware 5.5 and 5.1, system administration, design, build, VM/server creation
- Experience in Windows, Mainframe or UNIX systems administration
- Relevant Citrix development/operations experience
- Previous thin app experience
- XenDesktop 7.x Experience
- Experience in an enterprise shop in server management and VDI (xenDesktop) environment of 500+
- Experience as a Lead Engineer/Architect LI-KM1
- Related experience as a Tier 3 support technician in an enterprise Citrix (XenDesktop/XenAPP) environment
- Experience in Citrix, VMware, and Windows environment
9
Experience For Citrix Engineer Resume
- Skilled in documentation creation – both of a technical nature and for end user
- 1) Experience with Citrix environment
- Citrix XenDesktop experience 5-7 years
- Citrix XenApp experience 5-7 years
- Citrix Published Desktop experience 2-5 years
- VMware Horizon experience 2-5 years
- Extensive experience with Citrix technologies; XenApp, Netscaler, XenDesktop, PVS, Web Interface, VMWare Horizon View
10
Experience For Senior Citrix Engineer Resume
- Experience of Microsoft technologies; Server OS, Desktop OS, Active Directory, Office365, Group Policy, Exchange
- Experience with VMware technologies; vSphere, vCenter, vMotion, Storage vMotion, SRM
- AD experience and Workstation Policies
- Current experience with Citrix XenApp/XenDesktop 7.6 (7.X acceptable substitute)
- Current experience with Citrix StoreFront 3.x or newer
- Strong Business Continuity/Disaster Recovery/High Availability knowledge (specifically around Citrix technologies but in general also applies)
- Relevant experience required with expert level depth of knowledge in profession
List of Typical Skills For a Citrix Engineer Resume
1
Skills For Senior Citrix Engineer Resume
- Strong and consistent customer service and communication skills
- Communicate information to customers and associates at all levels within the organization through effective communication and presentation skills
- Strong experience in implementing NetScaler solutions including Citrix Access gateway, traditional load balancing and GSLB
- Communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees
- Three to five years of demonstrated technical management experience in systems operations, where most of the following occurred
- Foster a learning environment where skills and knowledge are shared to build the Team’s capacity and capabilities
- Advanced skills and knowledge with Networking, TCPIP, Firewalls, DNS, WINS, DHCP Active Directory & DMZ's
2
Skills For Citrix Engineer / Architect Resume
- Good Experience of Citrix Security, Citrix policy printer management through Citrix, Windows profile management and group policy management and configuration
- Recent Citrix and Microsoft Certifications or equivalent proven industry experience
- System support/implementation experience in Citrix (6.5 and 7.7) and Windows technologies with 24 7 operational experience
- Experience; or a combination of years of equivalent relevant experience, education and training
- Application integration skills in a Citrix Multi-user environment expertise
3
Skills For VDI / Citrix Engineer Resume
- Positive attitude and passion for good customer service and user experience
- Seeking 7+ years of experience with End User Computing
- Scripting experience (AutoIT, etc
- Extensive and in-depth knowledge of Citrix technologies/products and recent experience installing, configuring, managing, optimizing, and troubleshooting
- Experience designing, implementing, managing, and migrating VDI environments using Citrix Xen Desktop
- Experience planning, deploying and maintaining operating system images in a VDI environment
- 2)Experience working as a System Administrator (Performing daily system maintenance, repair, patching and monitoring)
4
Skills For Citrix Engineer Principal Resume
- Experience with a Citrix monitoring/alerting solution using SCOM with Citrix Management packs
- Hands on experience planning, designing, implementing and optimization of Microsoft technologies
- Experienced in managing GPU profile using VMware for virtual desktop, VMware hypervisor, vROPS monitoring tools, GPO Admin tool
- Advanced experience designing and administering XenApp/XenDesktop implementations utilizing vendor best practices
- Five years of relevant experience installing, configuring and maintaining Citrix XenApp, XenDesktop in thin or zero environments
- Five years of relevant experience installing, configuring and maintaining VMWare vSphere and ESXi
- Extensive experience defining, creating and testing Group Policy updates for desktop OS
- Experience in managing Windows systems, including Windows Server 2008, 2012 and Windows 7 and 10
- Three or more years of experience working with Citrix infrastructure including design, implementation and support responsibilities
5
Skills For DOD Clearanced Citrix Engineer Resume
- Experience working with complex database driven systems, Active Directory principles, troubleshooting complex systems
- Hands on experience in managing and deploying Citrix XenApp and XenDesktop
- Strong architecture, administration, and troubleshooting expertise of Citrix offerings including
- Five years of relevant experience configuring and maintaining Group Policies
- Experience deploying and managing a global thin client environment
- Experience in deploying monitoring tools like ControlUp or similar
- Experience with SCCM architecture in a global setting, configuration including deployment of applications and images and management of systems
- Strong understanding of scripting languages such as VBScript or PowerShell
- Experience with Citrix virtualization; designing and implementing virtualization architecture solutions
6
Skills For Manager, Citrix Engineer Resume
- Experience in an engineering capacity supporting an enterprise Windows desktop environment within the Finance Industry
- Strong understanding of Citrix Policies and Profile Management using UPM
- At least five (5) years’ experience supporting and implementing technology environments
- Expert knowledge of, and hands on experience designing and deploying Citrix XenApp and XenDesktop environments
- Extensive Experience providing preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability
7
Skills For Senior Technical Specialist Citrix Engineer Resume
- Solid verbal and writing abilities
- Experience in creating Powershell scripts to maintain and monitor a XenApp/XenDesktop environment and automate support tasks
- Experience in the evaluation and integration of new technologies into existing environments
- Similar work experience in a client facing role
- Trouble shooting Citrix based problems with Root cause analysis and strong fundamentals
- Experience supporting a Citrix XenApp 7.X and XenDesktop 7.X environment
8
Skills For Citrix Engineer, Senior Resume
- Experience supporting Citrix MCS and/or Citrix PVS
- Experience supporting Citrix Xenserver
- Practical experience in an enterprise level role related to operating large Citrix production environments
- Strong knowledge of Citrix XenApp, including most current versions
- Solid understanding and proficiency with VMware ESXi
- Solid understanding of all aspects of Active Directory Group Polices for purpose of user/server management
- Hands on experience working with VMWare vSphere, Active Directory, Storage Area Networks, backup technologies, DNS, DHCP, desktop technologies, etc
- Strong understanding of Active Directory, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), and Group Policy Objects (GPOs)
- Strong knowledge in implementation and troubleshooting of Citrix XenApp (Windows 2008R2, 2012 R2 and 2016) and XenDesktop (Windows 7 and 10)
9
Skills For Citrix Engineer Resume
- Strong working knowledge with VMware (6.x)
- Some experience in packaging applications
- Some experience supporting Windows Server 2008/2012
- Experience with Citrix Provisioning Services
- Previous experience working in complex infrastructure projects
- Experience deploying systems and security patches to a Windows environment
- Proven history of influencing architecture guidelines
- Windows Operating System experience (Windows 7, 10, Server 2008, Server 2012)
10
Skills For Senior Citrix Engineer Resume
- Trong background in application virtualization, server virtualization, application networking and network Storage, VMWare
- Experience deploying applications on Microsoft Server 2008 through 2016 and/or Win 72-10 (32 and 64-bit platforms)
- Experience working with Citrix XenApp and XenDesktop technologies
- Strong workling knowledge of Citrix NetScaler and Citrix StoreFront
- Experience supporting multi-factor technologies (e.g. RSA)
- Strong Scripting Knowledge (PowerShell, VBScript, etc.)
List of Typical Responsibilities For a Citrix Engineer Resume
1
Responsibilities For Senior Citrix Engineer Resume
- Works closely with the engineering team, operations team, vendors, and overall FOX Infrastructure Architects in designing and managing the FOX Citrix Services Environment
- Effectively support all DCI Citrix and Windows infrastructure 24 7 by maintaining the Citrix environments at appropriate patch level, responding to and resolving all trouble tickets within the stipulated SLA time
- Demonstrate experience in the following Citrix technologies: Citrix XenApp, Citrix Provisioning Services, Citrix Receiver Storefront (Cloud Gateway Express), Citrix Merchandising Server, Presentation Services, and EdgeSight
- Hands-on experience in both using and configuring Citrix EdgeSight to provide real time visibility of both performance and availability of large Citrix farms that span multiple geographical locations around the globe
- Good working knowledge of administering Windows 2003/2008/XP/Win7/Win10 systems and Windows Active Directory advantageous
- Demonstrated ability in managing virtualization infrastructure on an enterprise scale including
- Experience in process/administration automation including scripting with PowerShell
2
Responsibilities For Citrix Engineer / Architect Resume
- Experience with Citrix technologies: XenApp, XenDesktop 7.x, Provisioning Services, and Citrix Storefront
- Able to prioritize tasks and perform multiple tasks simultaneously
- Strong team member with self-motivation and desires to improve the infrastructure
- Experience with NetScaler ADC and NetScaler Gateway
- Experience with Citrix NetScaler Application Delivery Controller
- Experience with GE Centricity, CPS- GE Product
3
Responsibilities For VDI / Citrix Engineer Resume
- Competitive pay; excellent benefits; a performance-based incentive program; opportunity for company advancement
- Experience with configuration and management of Citrix and terminal serve
- Strong knowledge on VDI permission and access related task
- Experience in a professional IT environment
- Experience with VMWARE 5.x
- Experience with Microsoft 2012 server, Microsoft Hyper-V, Microsoft Virtual Machine Manager and Microsoft SCCM
- Experience in enterprise environments
- Experience in the operations of a company's internal data communications systems
- Experience with clustered environments for database and application servers
4
Responsibilities For Citrix Engineer Principal Resume
- High level experience in written and verbal communications on technical issues to all Technical levels of the organization
- Three years experience in Technical Operational or Service Level Management roles
- Strong ability to translate customer requirements to implementable solutions
- Experience with Citrix Xen Desktop, Xen App and NetScaler technologies
- Equivalent experience with 1000+ Citrix session environment
5
Responsibilities For DOD Clearanced Citrix Engineer Resume
- Identifying, assessing, and presenting options for meeting the functional and technical requirements including hardware and software updates or upgrades
- Analyzing and monitoring the server performance and making recommendations or adjustments to gain maximum efficiency
- Conducting system tests, monitoring results, and recommending required corrective action through strict change control procedures
- Monitoring data storage and capacities across the organization as well as ensuring all backup systems, process, and procedures are running properly
- Managing development of scripts to automate manual administrative works using scripting languages Python, Perl, Java, HTML, Powershell etc
- Determining appropriate system configuration and sizing requirements, which address server, network, and security considerations
- Investigating and testing new technologies to meet or exceed member expectations
- Providing systems metrics, root cause analysis, and proactive monitoring
6
Responsibilities For Manager, Citrix Engineer Resume
- Investigating and testing new technologies to meet or exceed expectations
- Networking, Firewalls, Ports, Networking concepts
- Maintaining a highly available Citrix environment including optimization of user profiles and applications
- Managing the security of the Citrix Xenapp systems by following best practices methods for the applications and users
- Analyzing Citrix system performance, root cause problem determinations, capacity planning and preparation of reports as needed
- Managing and implementing redundant systems and policies for Citrix disaster recovery
7
Responsibilities For Senior Technical Specialist Citrix Engineer Resume
- Working knowledge of routed and routing protocols, network topologies, and technical flow and impact of Citrix traffic throughout a network over a WAN
- Supporting clinical review, work from home & offshore (existing virtual use cases)
- Understanding of Citrix Profile Management
- Understanding of Citrix Storefront/Web interface
- Documenting clearly all required procedures and configurations changes to production systems
8
Responsibilities For Citrix Engineer, Senior Resume
- Working with vendors to implement, address, coordinate new releases, patches, and fixes, etc
- Scripting PowerShell, VBScript, Perl, VB.Net, C#
- Providing technical guidance and ensure trainings of Level 1/2 Support and other Team members on new implementations
- Provisioning of users into application groups
- Provisioning and image management
- Supporting Hypervisor knowledge highly advantageous VMware 6.0 and above
- Engineering service to accommodate DR requirements
- Scripting knowledge of Powershell and or similar
- Understanding of Active Directory, Group policies are essential
9
Responsibilities For Citrix Engineer Resume
- Monitoring of the production environment (Citrix Director, AppCenter & MAS)
- Working knowledge of Internet security, firewalls and protocols
- Operating Systems: Server 2008, 2012, 2016, Windows 7 and Windows 10
- Working knowledge of Image & Application Integration (SCCM 2012)
- Operating systems administration (i.e., AIX P-Series, Windows)
- Manage the day-to-day administration of XenApp and XenDesktop environment including systems monitoring, maintenance, troubleshooting and OS Provisioning
10
Responsibilities For Senior Citrix Engineer Resume
- Conducts moderately complex analysis including planning, designing, and evaluating a variety of information technology tools
- Interact and communicate with differing levels of management including meetings, presentations, and authorizing detailed technical documentation
- Provide engineering design, technical guidance and support to application developer teams building custom in-house trading systems
- Maintenance of components of Citrix farms and clustered services (Licensing, Testing, Operating Systems)
- Performs day to day administration including setting up new users, setup new applications, rebooting servers, etc
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