Chargeback Analyst Resume Sample
Makenzie Kiehn
975 Wilkinson Gateway,
Phoenix,
AZ
+1 (555) 707 9237
Work Experience
Senior Chargeback Analyst
01/2018
-
PRESENT
Detroit, MI
- Performs in-depth analysis of variance lines returned by Supplier; identifies source of issue and decides the appropriate action needed to resolve issue; complex issues could require the coordination of several internal AmerisourceBergen departments and/or representatives from the Supplier
- Reconciles chargebacks in accordance with approved guidelines
- Maintains frequent contact with Supplier in order to address all payment issues
- Effective communicator with the ability to communicate directly with internal and external customers (wholesalers/distributors and state Medicaid/ADAP agencies, and other depts.) to ensure that accurate pricing and discounts are being extended and to coordinate on resolution of customer issues in a timely manner
- Monitor contract requirements to ensure customer and Gilead remain in compliance with contract terms and conditions
- Solve problems independently with little supervision but within departmental guidelines
- Maintain contract parameters within Gilead's contracting operational systems including customer membership/affiliations, products, prices, performance tiers, date ranges, and incentive percentages
- Effectively resolve all claims in an accurate and timely manner. Proactively review, analyze, and establish claim processing standard operating procedures as needed to ensure claims are processed according to company policies and contractual obligations
Chargeback Analyst
05/2014
-
09/2017
Chicago, IL
- Perform thorough analysis of daily workflow and contribute to the workflow on the chargeback team to ensure that individual and department SLAs are met
- Compares performance against service levels to identify and resolve any issues
- Incorporate Cardinal Health’s values and goals into own work process
- Claims Processing (75%) Review and handle multiple queues in support of 200 – 400 clients; conduct analysis and process dispute claims in accordance with network operating regulations and internal SLA timeframes
- Research/ticketing (5%) Research client and/or system issues and document results/findings
- Proven and progressive experience in healthcare membership or chargebacks
- Retrieve copies of claim and documents from systems and files for necessary research
Assistant Chargeback Analyst
06/2008
-
03/2014
Dallas, TX
- Develop reports and analysis to support metric tracking statistics to departmental management as requested in order to keep them advised as to the status, volume, and potential liability of future rebate, fee, and other payments
- Excellent communication skills, strong verbal, written and interpersonal skills with an emphasis on teamwork, time management, follow-through, and issue resolution abilities
- Strong proficiency in Microsoft Excel//Word/PowerPoint and of 3rd party claim processing tools (e.g., Imany, Model N, etc.)
- Ensures that suppliers have a positive experience; commits to meet or exceed customer expectations
- Demonstrates deep supplier expertise; collaborates with appropriate parties to identify the drivers leading to business success
- Prepare financial reports, charts, tables and other supplier exhibits as requested
- Perform special projects to improve process efficiency and supplier performance
- Provide timely, relevant and accurate reporting and analysis of the results of assigned suppliers
Education
University of Washington
2004 - 2008
Bachelor's Degree in Related Field
Professional Skills
- Has demonstrated strong organizational and decision making skills
- Demonstrates strong evaluation skills when working with wholesaler data to provide root cause analysis of chargeback denials and related issues
- Strong customer orientation, excellent customer service and interpersonal skills required
- Strong written and verbal skills, good analytical ability, and demonstrates leadership ability
- Demonstrates strong computer software technical skills
- Basic communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing
- Demonstrates organization and time management skills
How to write Chargeback Analyst Resume
Chargeback Analyst role is responsible for software, interpersonal, microsoft, organization, analytical, excel, training, retail, finance, credit.
To write great resume for chargeback analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Chargeback Analyst Resume
The section contact information is important in your chargeback analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Chargeback Analyst Resume
The section work experience is an essential part of your chargeback analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous chargeback analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular chargeback analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Chargeback Analyst resume experience can include:
- Experience in accounting, chargebacks, or similar experience
- Responsible for preparing and validating monthly chargeback supplier reports
- Experience in billing/invoicing , preferably related to IT Chargeback
- Experience working with information systems including JD Edwards, Oracle on Demand, ModelN, and Cognos
- Solid understanding of debits and credits
- Demonstrates a curios nature and desire for continuous learning
Education on a Chargeback Analyst Resume
Make sure to make education a priority on your chargeback analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your chargeback analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Chargeback Analyst Resume
When listing skills on your chargeback analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical chargeback analyst skills:
- Effective listening and analytical skills in order to resolve matters to our merchant’s satisfaction
- Skills to analyze information with strong attention to detail
- Exemplary team working skills by maintaining a professional, positive and supportive attitude
- Visual Basic SQL coding experience or similar programming experience
- Graduate with prior experience of chargeback processing in Retail and Travel domain
- Positive relationship and interpersonal skills to ensure proper client interaction in handling dispute resolution and loss recovery
List of Typical Experience For a Chargeback Analyst Resume
1
Experience For Senior Chargeback Analyst Resume
- Deadline oriented and good organization skills
- Data entry and Excel skills required
- Leadership, analytical and organization skills
- Outstanding customer service; strong ability to handle cardholder and client escalations and retain cardholders through positive interactions
- Review retrieved documents to determine validity and course of action to be taken
- Work experience in the Financial industry
2
Experience For Chargeback Analyst, Shared Services Resume
- Dispute invalid deductions within the claim's expiration time-frame, and follow through until resolved
- Charts progress and publishes reporting regarding chargeback metrics & KPI’s, year-end comparisons, etc
- Assist in creating and updating chargeback agreements and processes
- Analyzes, evaluates, and applies critical thinking and business acumen to ensure proper handling of each issue and/or document
- Responsible for the review and evaluation of chargeback errors, as well as working with chargeback analysts determining appropriate action for resolution
- Responsible for running various monthly chargeback related reports, and researching variances
- Responsible for documentation of actions resulting from internal reconciliation reporting
- Research data for use in monitoring and reporting, strategy support, and special projects
3
Experience For Collection / Chargeback Analyst Resume
- Reconcile chargeback amounts; research and analyze discrepancies utilizing customer price agreements, sales data, computer records and invoices
- Uses Model N, SAP and Microsoft Office products including Word, Excel, Access and other tools to help perform the requirements of the position
- Coordinates, hosts and runs meetings while articulating information to peers and management
- Performs frequent ad hoc analysis of customer, pricing, contract eligibility and chargeback issues
- Responsible for the processing wholesaler chargeback resubmissions on a timely basis
- Initiate contract membership inquiries for accurate and timely resolution of outstanding chargeback variances
- Complete monitoring and compliance requirements
- Load contracts (customer, products, pricing, eligibility, dates) into Gilead's contract management system and verify accuracy of all data
4
Experience For Rohq-cti-asia Chargeback Analyst Resume
- Defect resolution for system and trading partners
- Create critical operational reporting tools for supplier segments
- Assist manager in the reporting of chargeback trends
- Analysis of Wholesaler ordering patterns, chargeback submissions and over-all wholesaler relationships
- Monitor Aging report on a regular basis; notify customers of past due invoices in a timely manner
5
Experience For Assistant Chargeback Analyst Resume
- Contact Customer Service, Sales, or Strategic Services for information pertaining to claim to determine validity by requesting information and documentation surrounding the shipment. Work with these departments to understand circumstances surrounding the violation and follow up on corrective action needed
- Maintain account file to keep contact list current and back-up for rebills accessible
- Review and manage multiple queues in support of 200 – 400 clients; conduct analysis and process dispute claims in accordance with network operating regulations and internal SLA timeframes
- Claims Processing (75%) Review and manage multiple queues in support of 200 – 400 clients; conduct analysis and process dispute claims in accordance with network operating regulations and internal SLA timeframes
- ACD Telephone Responsibility (20%) Maintain availability and respond to incoming client inquiries. Research/ticketing (5%) Research client and/or system issues and document results/findings
- Relevant experience in accounts receivable
- Work to develop, train and enhance chargeback team’s chargeback knowledge
- Flexibility to change and learn new processes quickly and the ability to work in a team environment
- Track and ensure that all requests are fulfilled within specified SLA’s
6
Experience For Chargeback Analyst Resume
- A self-starter and go-getter who has a detective-ish streak and a hunger for answers
- Accurately process chargeback submissions within the Allergan’s Revenue Management System in a timely manner
- Work with field and corporate associates to investigate and determine resolutions for chargeback discrepancies; monitor and resolve open issues and ensure adherence to company chargeback policies
- Negotiate and recommend the final settlement of chargeback submissions and allocate to proper accounts
- Prepare and process debits and credits related to chargebacks as well as product management programs
- Record and analyze metrics to measure supplier response, acceptance and resolution of chargeback submission
7
Experience For Senior Chargeback Analyst Resume
- Prepare monthly chargeback management reports
- Access to assets within area of responsibility is permitted only in accordance with general or specific authorization
- Systems proficiency in ERP and computer related systems
- Processes, monitors, reports, audits and reviews chargeback data and information
- Proactively analyzes chargeback data to uncover issues, identify trends, and to develop and propose potential solutions for approval by management
- Utilizes all available techniques and sources to work with the assigned wholesaler to minimize financial deductions and disputes
8
Experience For Chargeback Analyst, Shared Services Resume
- Monitors all wholesaler deductions and fully documents the entire collections process
- Evaluates assigned accounts, tasks or functions and constantly works to improve processes and services to the business
- Participate/contribute to special projects as needed
- Manage day-to-day contract rebate activities for McKesson Medical-Surgical
- Gather, analyze, prepare and summarize recommendations for financial plans, acquisition activity, trended future requirements, operating forecasts, etc. as pertaining to Contract Administration
- Perform repetitive transactional based tasks
- Participate in departmental process improvement teams and play key role on cross-functional teams
9
Experience For Collection / Chargeback Analyst Resume
- Design and produce reports on a weekly/monthly/quarterly basis and support requests for ad-hoc analysis by business units
- Complete complex data analysis projects to support a variety of initiatives
- Work closely with Directors and Managers within the division and with counterparts in other Sales Divisions on a regular basis for business monitoring in addition to helping to advise on strategic issues
- Assess various sales force strategies throughout the year
- Analyze key competitors and provide business analysis to highlight potential growth areas
- Partner with Division leadership to help build strategies
- Support the Division in the following activities: Schedule monthly meetings, Produce monthly deal highlights, pricing reference books and other related sales materials; Support the production of business plans; not limited to the clearing of free goods and posting of credits; Responsible for printing and distribution of sales related material
- Advanced proficiency with Excel is required, including but not limited to VLOOKUP, Pivot Tables, Match Functions and Macros; Strong proficiency with PowerPoint; Experience with SQL and Queries
- Multi-task, works independently and/or within a team, pay attention to detail and meet deadlines
10
Experience For Rohq-cti-asia Chargeback Analyst Resume
- Perform account reconciliations to match credits to deductions to enable customers to process credits for use and/or make appropriate repayments. Additionally, by requesting further detail and back-up from customers where appropriate, research all transaction types requesting Cash Apps to re-class items as appropriate
- Build and maintain working relationships with customers identifying areas requiring additional support and communicate effectively regarding improvement opportunities and/or violations of Deckers Terms & Conditions
- Analyze updates of existing reporting and development of future reporting and metrics
- Act as a backup for Chargeback Coordinator in maintain reporting and metrics required of the Chargeback Team and AR
- Analyze original, resubmission, deduction claims and resolve pending errors in order to issue accurate and timely payments to the customer according to established GSK policies and procedures and departmental metrics, which adhere to the GSK Authorized Distribution Agreements
- Act as a liaison between Trading Partners, Channel Development and Contract Management & Operations regarding all contract, membership, and chargeback related issues
List of Typical Skills For a Chargeback Analyst Resume
1
Skills For Senior Chargeback Analyst Resume
- Directly applicable experience or the equivalent combination of education and experience
- Intermediate to Advance MS Excel skills (v-lookup, pivot tables, data manipulation, if statements)
- Creative problem-solving skills and a can-do attitude to overcome obstacles
- Basic accounting experience working with a general ledger and balancing numbers
- Review adequacy of validation, processing, and balancing of controls in various applications and systems
- Intermediate experience with Microsoft Excel including vlookups, pivot tables, etc
- Experience in handling EDI accounts
2
Skills For Chargeback Analyst, Shared Services Resume
- Reconcile on a daily basis all chargeback system and manual edit errors resulting from wholesaler/distributor claims that fail system validation checks
- Demonstrates ability to work in team environment
- Chargeback and Disputes investigative experience
- Project Management: Ability to analyze and manage projects, MS Project experience
- Experience with Microsoft Access or other database applications
- Complaint resolution and customer service experience
- Experience in Chargeback or Settlement or fraud
3
Skills For Collection / Chargeback Analyst Resume
- Independently handle a variety of responsibilities at a time and be able to prioritize those tasks
- Proven ability to drive and manage projects in a fast-paced environment
- Strong sense of ownership and accountability for deliverables
- Demonstrates detail consciousness and ability to audit analytics and processes
- Accounts payable experience or finance within a medium to large company; preferably in the Pharmaceutical and or Healthcare Industry
- Working knowledge of accounting (debits and credits)
- Maintaining coding and collection process for chargebacks
4
Skills For Rohq-cti-asia Chargeback Analyst Resume
- Investigating and completing ACH dispute cases
- Training, Coaching and business process support for the off shore Team
- Monitoring and reviewing E-Commerce sales orders and accounts to identify any suspicious activity for potential fraud
- Gaining Consensus and ability to influence
- Working knowledge of class of trade and customer identifiers
- Understanding of pharmaceutical product discount contracts with various healthcare providers
5
Skills For Assistant Chargeback Analyst Resume
- Returning ACH transactions through the PEP system
- Calling members when needed to discuss their case and obtain a WSUD
- Focused heavily on reviewing/investigating and processing chargebacks
- Intermediate knowledge of Windows operating system environment and Microsoft Office tools, including MS Excel
- Develops and maintains ongoing partner relationships with distributors and sales leaders to resolve any ongoing issues and proactively mitigate issues
- Report data using Excel and develop presentations using PowerPoint
6
Skills For Chargeback Analyst Resume
- Perform administrative and clerical tasks upon request such as filing, following up on email correspondences and data entry
- Map processes and use mapping tools
- Process chargeback submissions received from trading partners and ensure issues are resolved in a timely manner
- Provide reports to distributors regarding the status of requested chargebacks; customize reports to meet stakeholder needs
- Owns establishing process and resolution of denied chargebacks with Coloplast partners on monthly basis
7
Skills For Senior Chargeback Analyst Resume
- Knowledge of Network Chargeback Operating Rules and Regulations for Visa, Discover and Mastercard
- Adapt to differing cultural and business environments, flexible to change
- Work under own initiative, exercising sound judgment in line with company objectives and values
- Familiar with obtaining payment information and necessary documentation from Vendor Portals
- Business Acumen (Forward thinking)
- Proficiency in computer applications, including Microsoft Office and Outlook
- Assists in relationship management activities of a large business process outsource provider including financial, compliance and operational oversight
- Research and analyze outstanding entries in a General Ledger
- Serve as a Subject Matter Expert in all rebate/chargeback processing for the large business process outsource provider
8
Skills For Chargeback Analyst, Shared Services Resume
- Handle customer inquiries or issues using multiple programs
- Maintain productivity reporting on a daily basis and timely
- Work with internal and external business partners including but not limited to
- Knowledge of payment network Operating Regulations (ie: Visa, MasterCard, Pulse, NYCE)
- Drive tasks to completion within set parameters
9
Skills For Collection / Chargeback Analyst Resume
- Higher level supplier communication
- Knowledge of Debit and Credit Card disputes, and Regulation Z and E
- SQL Server database, stored procedure, SSIS, SSRS, SSAS package creation and maintenance
- MS Access database, macro, query,
- MS Excel advanced macro, pivot table, pivot chart creation
- Practiced facilitator: MS Power Point preparation and presentation
- Analyze and manage projects
- Track monthly data submissions from distributors and proactively manage submission deadlines
- Research and resolve complex issues with distributors surrounding the chargeback process; work through ambiguity to collect facts from multiple departments and make financial determinations on payments that can have serious financial impacts
10
Skills For Rohq-cti-asia Chargeback Analyst Resume
- Share key performance metrics with leaders monthly
- Identifies and recognizes trends and patters that indicate need for process improvement or relationship improvement
- Collaborate, train, and mentor team members as needed
- Analyze data and identifying root cause of discrepancies in internal systems (ModelN, , JD Edwards), and working cross-functionally with other teams to source the truth
- Work independently with occasional consult with management as appropriate to make recommendations and receive decision sign-off
- Pay rate is 18-20.70 per hour W2
- Familiarity with SAP, Model N, and/or Revitas
- Fraud prevention and/or chargebacks related to online credit card fraud / finance or bank related experience is required. Experience and working knowledge of credit card and chargeback processing as well as Visa/MasterCard regulations. Knowledge of pre-arbitration and compliance helpful
- General clerical experience
List of Typical Responsibilities For a Chargeback Analyst Resume
1
Responsibilities For Senior Chargeback Analyst Resume
- Collaborate with assigned distributors to minimize financial deductions and disputes; Provide chargeback discrepancy files to distributors in a timely manner and provide updates while adhering to distributor deadlines
- Develop a solid understanding of contracting principles and be able to review contracts to determine customer eligibility; Adhere to guidelines for all contracts when adding or denying customers for contract pricing
- Develop a strong understanding of AS400 and business processes in order to identify and rectify internal discrepancies
- Experience working in Model N (Revitas CARS)
- Previous contracting, managed markets, legal or financial experience
- Extremely reliable with solid overall attendance record and performance reviews
- Demonstrated leadership, analytical and organization
- Manage multiple priorities successfully and work independently
2
Responsibilities For Chargeback Analyst, Shared Services Resume
- Interact with internal departments during the process of validating deductions
- Strong knowledge of prepaid card fraud
- Business experience
- Green Screen experience
- Negotiate with distributors to determine appropriate settlements for outstanding balances; Ensure paybacks are received in a timely manner
- Update internal management on the status of chargeback discrepancies and assist in the development of appropriate action plans for each distributor
- Support the identification and implementation of improvements to minimize future discrepancies and improve ongoing distributor communications and data synchronization
- Identify incorrect customer cross references and send to internal data team for correction
- Research and identify incorrect names, addresses, and classes of trade of customer accounts and send to internal data team for correction
3
Responsibilities For Collection / Chargeback Analyst Resume
- Develop a thorough understanding of distributor systems, processes, and terminology to assist in the resolution of various types of issues, membership, pricing, reporting, etc
- Provide support to sales force to resolve customer pricing issues; Advise sales force on what actions are needed to resolve the situation
- Assist in the creation of new procedures as new strategies are developed
- Process manual chargeback files as needed; Request approval for manual credits that need to be posted to Accounts Receivable; notify distributor of manual credits available
- Effectively resolve chargeback submissions timely and accurately, including the research and reconciliation of exceptions/errors
4
Responsibilities For Rohq-cti-asia Chargeback Analyst Resume
- Provide project support to other departments and management as needed
- Assist with customer eligibility requests as needed
- Participate actively as a team member in meetings and special projects
- Internal –Contracts, Membership, Finance, ConvaTec sales team
- Communicate with wholesalers and end customers in the reconciliation process
- Responsible for the maintenance of contract data and eligibility to be fully compliant with contract agreements
- Minimize the volume and amount of wholesaler chargeback deductions
5
Responsibilities For Assistant Chargeback Analyst Resume
- Effectively collaborate with internal business teams (Government Pricing, Accounting, Finance, IT) to ensure transaction, exceptions/errors, and deductions are processed and resolved accurately and timely
- Work with Gilead IT, systems vendors and consultants to design and implement system fixes/enhancements
- Process refunds to credit cards for returns and cancellations
- Resolves member disputes related to debit and credit card transactions
- Work manual reports (research, analyze, and post entries)
6
Responsibilities For Chargeback Analyst Resume
- Performs in-depth analysis of variance lines returned by Supplier; identifies source of issue and decides the appropriate action needed to resolve issue; complex issues could require the coordination of several internal departments and/or representatives from the Supplier
- Own development and execution of Rebate/Chargeback reconciliation tool
- Support and generate quality assurance metrics and benchmarks
- Trainer and Continuous business support of the off shore team
- Ensure that defects are reviewed by necessary business units and team members
- Assist operations with requirement, defect clarification, and application questions
- Change processes to correct or eliminate errors and reduce costs at the root cause based on analysis of data relevant to the current process
7
Responsibilities For Senior Chargeback Analyst Resume
- Perform routine departmental quality assurance testing, to include sampling of completed work by the various functional teams. Communicate results to management in professional and organized manner
- Apply Six Sigma theory to various elements of the business to ensure quality standards
- Assertively seek solutions at the root level of problem
- Process chargebacks to recover funds
- Make outbound calls/emails as needed
- Complete chargeback responsibilities within the specified timeframes
- Manage workflow of tickets at multiple stages of the ticket from start to finish
- Work on special chargeback assignments as needed
8
Responsibilities For Chargeback Analyst, Shared Services Resume
- Knowledge of Electronic Funds Transfer (EFT) industry and Regulation E
- Analyze dispute claims and chargeback inputs in a timely and effective manner; work closely with our call center representatives, other dispute processing analyst, clients, and cardholders while maintaining awareness of the network processing time frames, regulations, and processing changes
- Responsible for the timely and accurate reconciliation of Supplier chargeback submissions
- Perform in-depth analysis of variance lines returned by Supplier; identifies source of issue and decides the appropriate action needed to resolve issue; complex issues could require the coordination of several internal departments and/or representatives from the Supplier
- Process daily chargebacks via EDI
- Process and review error reports for accuracy
- Process debits for denied hospital chargebacks
- Research bill-backs related to chargebacks
9
Responsibilities For Collection / Chargeback Analyst Resume
- Process and calculate quarterly rebates and administrative fee payments
- Process and research re-submitted chargebacks
- Prepare account reviews for past due and denied chargebacks
- Process HCFA submissions and payments
- Ensures timely and accurate wholesaler notification regarding contract terms for accurate customer billing. This includes sending non electronic Bid Awards daily to wholesalers
10
Responsibilities For Rohq-cti-asia Chargeback Analyst Resume
- Partner with Accounts Receivable department to identify and analyze chargeback deductions and work directly with wholesaler trading partners to reconcile and resolve all outstanding deductions/accounts receivables
- Ensure contract membership eligibility requirements are met per terms of contract. Allowing ineligible members (based on class of trade) to participate in group purchasing contracts could violate fair trade practices and possible violation of Best Price
- Review, evaluate and respond to all chargeback e-mail inbox resubmissions on a daily basis as required by the Wholesaler Service Agreement. These e-mails include chargeback resubmissions, membership eligibility questions and other miscellaneous queries requiring additional detailed analysis and follow-up
- Interface with Channel Strategy and Emerging Technology Managers and Corporate Account Directors on relevant chargeback and membership issues
- Execution of specialty contract strategies. This includes contract set-up in contract management system, membership maintenance and Specialty Distributor communication. Accuracy is imperative to ensure providers are able to secure product and pricing timely
- Advanced proficiency with MS Excel (specifically vLookups and pivot tables) required
- Responsible for an assigned Accounts Receivable portfolio of major distributors accounts
Related to Chargeback Analyst Resume Samples
Markets Analyst Resume Sample
Work Experience
• Attained relevant T&C category exams or exempt due to being ‘grandfathered’
• To analyse emerging market sovereign bond and FX markets with the aim of recommending interest rate, FX and country investment ideas to the team’s fund managers
• Monitor emerging market soverei...
Professional Skills
• Strong computing skills including Excel, V...
• Investment banking and/or alternative inve...
• Transaction modeling experience highly des...
Quant Analyst Resume Sample
Work Experience
• Develop custom risk reports and ad hoc queries and reports from senior managements using the firm’s market risk database and applications and third-party market data sources
• Lead in efforts to critically evaluate model development in capital market and market risk area, including the validation o...
Professional Skills
• Strong computer science background with st...
• Strong interpersonal skills; ability to ef...
• Excellent problem solving and analysis ski...
Workflow Analyst Resume Sample
Work Experience
• The ability to analyse and interpret data
• Excellent IT systems experience - including advanced Excel capabilities
• Demonstrable experience and understanding of workforce planning methodology and systems
• Prioritizes and responds to incoming calls an...
Professional Skills
• Strong organizational skills with the abil...
• Experience of telephony routing management...
• Strong programming skills: R, Python, Java...
Analyst, Capital Resume Sample
Work Experience
• Consolidating and executing aggregation process for CCAR
• Following up with stakeholders to ensure timely delivery of inputs for CCAR process
• Supporting external reporting (FR Y14A/Q/M)
• BU/portfolio level, board, and FR reporting
• ...
Professional Skills
• Adaptability - Exhibits the capacity to su...
• At least one (1) to three (3) years of pri...
• Analytical and proactive problem-solving s...
Analyst, AML Resume Sample
Work Experience
• Uses analysis and internal peer reviews to identify significant trends requiring further investigation, root causes; predicts potential impact; improves the quality and consistency of SARs reported to the U.S. Government; and provides reporting to various levels of senior management, monitoring teams and other Compliance...
Professional Skills
• Have excellent interpersonal skills and ab...
• Supervise others’ work (in particular, rev...
• Strong communication skills: oral and written
Analytics Manager / Senior Analytics Manager Resume Sample
Work Experience
• Lead a global team of analysts to integrate market data, spend analytics and quantitative modeling into a cohesive package, which meets the analytical needs of procurement by providing insights that empowers better business decision making
• Collaborate with the Shared Service Centers to get the an...
Professional Skills
• Excellent communication skills and executi...
• Strong Skills- Microsoft Excel, Access, Po...
• Demonstrated experience managing a high pe...