Channel Management Resume Sample

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Marlene Waters
2980 Ramiro Passage,  Phoenix, AZ
+1 (555) 684 7589

Work Experience

Senior Manager, Channel Management
02/2018 - PRESENT
Phoenix, AZ
  • Develop & Execute channel strategy and anchor strategy with key internal stakeholders
  • Develop business plan and secure stakeholder approval
  • Analyze market segments and determine products to sell through channel
  • Develop and manage channel partners, including selection of new partners and assessment of current ones
  • Deliver the P&L of business: Sales, Orders, Margin. Oversee budget and resource allocation across channel team
  • Develop and manage a sales oriented organization that can expand our channel business including recruiting new talent and developing people within the team (sales coaching, guidance, career planning, mentoring)
  • Select targeted verticals and market segments and develop plans to address market trends, customer needs, primary economic levers, and industry trends
Channel Management
08/2014 - 09/2017
Houston, TX
  • Advises Product Management teams on solutions appropriate for enterprise through channels
  • Marketing, business intelligence and new business development for our solutions
  • Continually acquire and enhance knowledge of the department’s business strategies, methodologies and product offerings in order to recommend effective solutions
  • Experience in telecommunications management
  • Monitor the program across all DMR’s and pinpoint ways to penetrate new markets
  • Meet with partner management to discuss their evolving needs and assess the quality our company’s relationship with them. Make recommendations and take actions to improve where necessary
  • Foster lasting relationships and promote organic growth with distribution intermediaries through value-added strategic analyses and execution of consultative solutions to further Ascensus’ reputation as a premier provider of retirement plan services
  • Maintain proficiency with multiple partner products and Ascensus’ proprietary products to effectively manage key relationships across these platforms
Mgr, Email Channel Management
11/2008 - 02/2014
New York, NY
  • Support ongoing enhancements and optimization of the Advisor Services digital content experience
  • Serve as a marketing and digital resource to team members and internal business partners
  • Develop a good understanding of our advisors’ digital behaviors and content consumption needs
  • Collaborate with business partners, sales and channel owners to develop marketing strategies and programs to support and drive business goals
  • Lead and manage the creative development process from beginning to end-- from synthesizing inputs and authoring assignment briefs, to working with internal business partners and creative agencies
  • Lead site review governance processes
  • Support communications look and feel, while keeping in mind the overall digital client experience, congruent with brand


Ohio State University - Mansfield Campus
2004 - 2008
Bachelor's Degree in Business

Professional Skills

  • Strong analytical and problem solving skills with a demonstrated ability to use data to drive strategy and action
  • Excellent written and oral communication skills, including group presentation experience
  • Strong computer skills with experience in all Microsoft office programs
  • Strong communication skills, including communication with employees, clients, upper management and vendors
  • Excellent stakeholder management skills - diplomatic and customer oriented
  • Excellent verbal and written communication skills, and ability to successfully influence peers and senior leaders in a matrix environment
  • Demonstrated track record developing strategies and strong business acumen, goal setting and team building, people management

How to write Channel Management Resume

Channel Management role is responsible for interpersonal, recruiting, reporting, digital, travel, events, software, customer, microsoft, communications.
To write great resume for channel management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Channel Management Resume

The section contact information is important in your channel management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Channel Management Resume

The section work experience is an essential part of your channel management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous channel management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular channel management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Channel Management resume experience can include:

  • Demonstrated leadership experience in engaging and emplowering a team to deliver improved results
  • Proven change management experience with a leading multinational organization
  • Demonstrated experience of driving high-caliber institutional programs to important channel partners within the RIA marketplace
  • Demonstrated ability working collboratively with employees, leaders, clients and vendors
  • Experience working on Agile methodology desired
  • Good knowledge of alternate channel functionality and transactional banking services

Education on a Channel Management Resume

Make sure to make education a priority on your channel management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your channel management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Channel Management Resume

When listing skills on your channel management resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical channel management skills:

  • Effectively work in highly matrixed environments, with proven success in getting work done through others, outside direct reporting lines
  • 1) Solid influencing and negotiation skills
  • Make sound business judgments while effectively balancing client needs and organizational considerations
  • Prior experience with direct client/client equivalent relationships within a financial services administrative environment
  • Handle competing priorities and a broad variety of tasks simultaneously – multi-tasking
  • Strong commercial awareness and sound business acumen

List of Typical Experience For a Channel Management Resume


Experience For Senior Manager, Channel Management Resume

  • Project management principles and standards (Project Management Professional – PMP designation is desirable)
  • Good knowledge of project financial management, analysis & modeling, and computer information systems in order to evaluate business opportunities and develop performance measurement benchmarks
  • Experience in building and writing business cases and requirements documents

List of Typical Skills For a Channel Management Resume


Skills For Senior Manager, Channel Management Resume

  • Experience in financial services, preferably with distribution experience in an institutional setting
  • Demonstrated ability to build strong working relationship with organisational decision makers (internal/external) & communicate concepts with key influencers
  • Firm understanding and broad experience of Channel/Distributor Management in emerging markets
  • Respond to deadlines and priorities
  • Proven ability to achieve superior results & successfully execute a complex regional direction at local level

Skills For Senior Manager, ATM Channel Management Resume

  • Demonstrated ability to develop and execute a “go to market” strategy for a broad product portfolio across the value continuum
  • Experience in Supply Chain or Channel Management
  • Senior level project and people management experience
  • Provide strong functional and people leadership to the APAC CHannel Operations team
  • In-depth understanding of customer goals, objectives, strategies, competitive situation and clients’ decision making processes
  • Incorporates thorough understanding of industry trends and client’s key challenges into solving client business problems
  • Expert knowledge of ATMs elements and operating environments (models; technologies; KPI’s/metrics), preferably in a retail sales and service setting
  • Working at an asset manager in institutional marketing roles, or comparable

Skills For Director, Channel Management Resume

  • Applies thorough knowledge of Fiserv’s solutions and client’s financial metrics in solving client business problems
  • Describes Fiserv’s value in the context of emerging market trends and how they affect the client
  • Proficiency with Microsoft Office products including Excel, Word and PowerPoint
  • Identify key brand growth opportunities by digital channel based on Marketing objectives
  • Coordinate regular functional reviews of APAC level such as Annual Operating Plan, Quarterly Business Reviews, strategy reviews with Global Channel
  • Assesses client’s business needs and applies business impact model methodology to justify Fiserv’s solution to solve business problems
  • Adherence to our organizational values of Integrity, Intensity, Innovation and Involvement
  • Demonstrated ability to collaborate and influence effectively in a complex matrix environment (crosses georgraphy's and divisions) and to work effectively with supply chain, BU leaders and other functions
  • Excellent interpersonal skills. Able to communicate with ease at different levels of hierarchy and highly developed communication and influencing skills to target audiences

Skills For Senior Manager Channel Management Resume

  • Work independently as required, but also work within and contribute to maintaining a highly-cohesive team environment
  • Stand firm on policy
  • Solution orientated with a “can do” attitude and proactive nature
  • Process-oriented and self-motivated with a passion for continuous improvement and customer service
  • Work with a high level of independence
  • Coordinate and run meetings attended by senior-level personnel in both internal and external environments
  • 2) Develop ‘Best-In-Class’ ATM Channel capabilities
  • The Channel Management team is the main point of contact for building the partner relationship with SAP; and is the central advisor to the partner, responsible for coordinating all SAP interactions (among executives, solution teams, peers, etc.) in order to drive partner investments and growth in SAP’s solution portfolio
  • Build an overall Channel Strategy with priority focus on South East Asia by optimizing the go to market strategy in each market, recommending an operating model in the respective markets to capture stronger revenue growth

Skills For Director for Channel Management Resume

  • Drive alignment on strategy between functions (commercial teams, supply chain, finance, legal and compliance and regulatory), business units and country/business leaders
  • Continuous development, training and implementation of the channel management Playbook for standardized processes, systems & tools incl. key performance indicators in collaboration with key stakeholders
  • Define clear performance metrics/scorecards for our channel partners, and work with the local teams to institute them by establishing a regular cadence of dialogue and performance reviews
  • Develop and execute a pipeline development plan to meet partner’s pipeline multiplier goals, net new name goals, and revenue commitments including setting goals for establishing customer references
  • +10 years of senior work experience of healthcare industry related business with good knowledge of the APAC region and especially Southeast Asian markets
  • Identify business opportunities that are in line with the organization’s strategic objectives and directs the team’s effort to take advantage of the identified opportunities (e.g., MBA Associate Program)
  • Ensure that the team has a clear understanding of the strategic priorities of the ATM channel and facilitate the team’s effort to deliver appropriate initiatives that work on those priorities

Skills For VP, Channel Management Resume

  • Thorough knowledge of the IB financial services marketplace, customer segments, and the Bank’s relative competitive position within those market areas
  • Have deep understanding of the distributor’s business model and their challenges and use that understanding to design and implement innovative solutions that create competitive advantage for the company
  • Lead the collaborative efforts between Marketing, Technology Operations and Merchandising teams to develop and deliver annual channel plan
  • Work as main point of contact with Marketing leaders to define a go-to-market plan, create presentations and assist with sell-in and tracking as necessary
  • Develop best practices and processes for to track and ensure compliance with channel strategies at a customer level
  • Lead the development and delivery of New Item presentations
  • Tertiary qualication in business administration or operations management
  • Set clear goals and objectives at an individual and team level for direct area of responsibility. Provide timely feedback and coaching to monitor performance against targets and hold people accountable for delivery of their goals

Skills For Dir., Channel Management Resume

  • Manager proactive and effective communications with intenral and external customers
  • Provide leadership, facilitation support and coordination to the Channel management teams across the APAC sub-regions, helping drive standardization and best practices across channel management operations in each country
  • Contribute to the development of the APAC Channel strategy, translating the strategic plan into tactical programs to develop and optimize the Chanlle Management function in APAC
  • Manage a portfolio of programs supporting execution of the APAC Channel Management strategy whilst also managing operational performance of key processes associate with Channel Partner Life Cycle Management
  • Develop and implement robust and harmonized governance processes across APAC for distributor applications, including appointment of new distributors, renewal, amendment and termination of existing distributors
  • Operate the distributor applications process to ensure timely processing of new applications within agreed service levels, and ensuring full compliance with Medtronic Channel Management policies and procedures
  • Develop and implment a holistic and harmonised framework for the management of distributor performance, implementing consistent process and tolls across the APAC distributor base

Skills For Head of Channel Management Resume

  • Lead the Sales Out Visibility program across APAC, deploying global standard systems with our channel partners to ensure visibility of secondary sales and channel inventory
  • Contrbute to the design, development and roll out of global standard systems for inventory management of solid and/or consignment inventory at Channel Partners and for Sales Out Visibility
  • Provide consistent and robust programme management support to the Channel Management teams at a sub-region level, facilitating success of channel management transition initiatives across APAC
  • Develop and apply a comprehensive set of leaving and lagging indicators for the APAC Channel Management function and maintain a dashaboard for APAC LT by country/BU and APAC level for monitoring progress and performance of local teams in Channel Strategy adherence and execution
  • Exceptional written and verbal communication skills; ability to develop concise and effective communications tailored to specific audiences

Skills For Manager, DMR Channel Management Resume

  • Demonstrated ability to build strong customer (internal and external) relationships throughout a customer organization, at all levels
  • Working experience in APAC markets and cultures
  • Effective and seasoned leader, adept at working in a matrix organiation and multi-level stakeholder management
  • Change Management Agent and experience in complex program management, process and system development
  • Strong communication with fluent English
  • Passion for serving clients and for the investment management industry
  • Natural ability to build relationships with partners in Schwab’s business units, across groups within CSIM, and with industry participants and consultants outside of Schwab

Skills For VP Channel Management Resume

  • Work effectively on a variety of projects simultaneously
  • Strong knowledge of the investment management industry and major trends around products, managers and distributors – especially within the RIA marketplace
  • Confidence to work with senior leadership inside CSIM and across your assigned channel(s)
  • Collaborate with, and effectively maneuver through, the various levels in the organization to influence, engage and inspire other business partners to keep up with CSIM’s growth
  • Desire and ability to execute on projects & events from ideation through implementation

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