Change Management / Change Communications Resume Sample

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Seamus Bergstrom
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Work Experience


Director, Change Management & Communications
09/2017 - PRESENT
Phoenix, AZ
  • Develop/further deep understanding of JLL’s businesses, capabilities, clients and business strategies
  • Ensure company vision, values, brand positioning and visual identity are reflected in all communication initiatives
  • Communications and Change Management
  • Experience with internal communications and change management
  • Experience with Microsoft Office applications and communications tools, including Word, Excel, and PowerPoint
  • Possesses solid understanding of Applied Materials’ business and applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions
  • Excellent written, presentation and oral communication skills with a knack for turning complex management information into relevant, engaging, timely and valuable content for a variety of audience
  • Identify communication issues and solve problems using sound judgment and analysis, providing practical, timely and pro-active communications guidance and support
  • Manage multiple projects simultaneously and to work autonomously in a fast-paced, high-growth environment
Communications & Change Management Consultant
09/2013 - 06/2017
Chicago, IL
  • Proven ability to develop and maintain productive relationships with key leaders
  • Experience in the development and delivery of executive level communications
  • Assist in the continuous development and maintenance of the department’s communication and collaboration websites
  • Experience in a communications role
  • Design an actionable set of communication plans
  • Work with Strategy & Planning team to integrate communication plan into overall business transformation plan
  • Coordinate with HR to develop employee communication/content
Internship Communications & Change Management Spain
07/2009 - 05/2013
Houston, TX
  • Work collaboratively on a team and to think, plan, and execute resourcefully
  • Experience in the Tech Sector desirable
  • Deeply passionate about Facebook’s mission to make the world more open and connected and just as passionate about finding great people to join us in this mission
  • Coordinate strategic change management activities, along with a variety of support tools and templates, to manage the development and execution of the change management deliverables
  • Supporting the cultural shift required to align with the strategy and to drive adoption and sustainment
  • Providing project management support to Global IT with respect to the execution of the change management strategy across Global IT
  • IT or related experience

Education


Friends University
2004 - 2009
Bachelor's Degree in Communications

Professional Skills


  • Excellent time management skills, with a high energy level and proactive approach including strong anticipatory skills
  • Strong oral and written communications skills including presentation skills, public speaking ability, and group decision facilitation
  • Excellent written, verbal, and listening skills; listens to others and effectively comprehends information
  • Strong strategic, project management and writing skills to develop impactful change and communications plans and materials
  • Strong communications skills with ability to articulate compelling ideas
  • Excellent verbal and written communication and presentation design skills
  • Excellent written and verbal communication, and editing, skills

How to write Change Management / Change Communications Resume

Change Management / Change Communications role is responsible for communications, design, editing, facilitation, presentation, organization, powerpoint, credit, retail, finance.
To write great resume for change management / change communications job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Change Management / Change Communications Resume

The section contact information is important in your change management / change communications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Change Management / Change Communications Resume

The section work experience is an essential part of your change management / change communications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous change management / change communications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular change management / change communications position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Change Management / Change Communications resume experience can include:

  • Experienced in using multiple tools and channels for creating and deploying communications content and tracking usage and effectiveness by resource
  • Possesses exceptional communications skills – both written and verbal
  • Executes communications plan design and development (both technical and soft skills), delivery, and assessment of value added
  • Collaborates with internal clients to assess change impacts and communications needs and make recommendations to address priority needs
  • Develops detailed project plans, implements projects and evaluates project results (project management experience)
  • Teams collaboratively across the Talent Development and other HR teams in planning, designing and executing talent solutions/programs

Education on a Change Management / Change Communications Resume

Make sure to make education a priority on your change management / change communications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your change management / change communications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Change Management / Change Communications Resume

When listing skills on your change management / change communications resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical change management / change communications skills:

  • Demonstrated global project management experience in organizing, planning and executing large-scale projects from concept through implementation
  • Demonstrated ability to work with various communications tools and channels and experience creating multi-faceted communications plans
  • Demonstrated experience working collaboratively with cross-functional teams
  • Experience managing multiple projects (timelines, budgets, priorities) simultaneously; flexibility is essential
  • Developing and executing communication strategies and key messages to increase understanding of GTB’s strategy and business priorities
  • Experience developing and delivering change management or communication plans

List of Typical Experience For a Change Management / Change Communications Resume

1

Experience For Manager, Change Management & Communications Resume

  • Uses innovative communication tools/techniques to ensure appropriate audiences understand key/critical organizational/customer information
  • Execute dynamically compelling communication strategies for the Finance department’s project initiatives, including internal SharePoint site, video, newsletter and email campaigns
  • Assessing, streamlining and supporting Projects’ and Deployment Teams’ change management, stakeholder engagement, and communications activities in a pragmatic manner
  • Work with senior leaders, peers, and project team members to develop and deliver measurable communications aligned with the Company’s strategic objectives, as well as HR Excellence project priorities and change strategy
  • Contribute to the development and execution of change strategy in order to effectively prepare the BMSC function for change and manage change risks
  • Establish relevant and consistent communication channels for BMSC stakeholders
  • Development and execution of a change management strategy in support of all project/programefforts, including consistent and integrated change management, communications and training plans
2

Experience For Director, Change Management & Communications Resume

  • Supports all divisional change management activities and planning, including the development of strategies and tactics, change impact analysis and audience/stakeholder assessments
  • Able to manage a budget, and provide related reporting, as needed, to support project/program needs
  • Defines and measures success metrics and monitors change progress with Program Manager and Program Strategy Leader
  • Coordinates and facilitates focus groups and/or project governance meetings to promote stakeholder engagement and compliance with planned timelines
  • Write and edit various assets in support of all related projects, publications or communications
  • Collaborates with broader Project Team and related BSD Communication, Change and Learning & Development (L&D) functions on various projects to build integrated plans and ensure timely delivery of assets to support business needs
  • Writes and edits content for BSD internal SharePoint sites, newsletter and related publications in support of project work, coordinating with BSD Internal Communications Manager, where needed
  • Utilizes BSD standard communication documentation and templates (e.g. SharePoint and/or shared drive); enabling an ‘ease of use’ framework and common structure for the program and Broader HR team
3

Experience For Organisational Change Management & Communications Manager Resume

  • Ensures all BSD change management, training and communication deliverables are in alignment with AJG Branding guidelines; formats/packages and organizes assets prior to delivery to clients
  • Collaborates with Internal Document Management Team, Marketing, Corporate Communications, and/or other vendors to support assigned projects (with communications/project needs), or to obtain or create new graphics and templates
  • Tailor communications and change management strategies, tools and templates to meet any regional requirements
  • Create specific change management plans to ensure proper assimilation of J&J GS resources in support of J&J GS transitions
  • Excellent written and verbal communications skills are required, as is a high-level of business acumen with an ability to explain complex business strategies in a straightforward and easily understood manner
4

Experience For Change Management & Communications Specialist Resume

  • Supports team in executing activities to maximize performance
  • Manages the budget to ensure that all budget requirements are met. Identifies ways to streamline costs while adding value and efficiencies to the Americas’ communications and recognition programs
  • Ensures funds are being used to address the priorities outlined in the business strategy
  • Experience in a change management & communications role, preferably in the restaurant or retail industry
  • Compares budgeted wages to actual wages, coaching direct reports to address problem areas and hold team accountable for results
  • Develop communications materials for a variety of mediums, using appropriate Telstra’s style, language and tone
  • Help develop strategic internal messaging for issues important to Red Robin’s business objectives
  • Prepare an IT Communications Plan, define timelines and milestones in support of executing the Communications Plan
  • Develop standards and templates aligned with industry best practices leveraging social media and other forms of electronic communications
5

Experience For Director of Change Management & Communications Resume

  • Translate technical content into engaging, user-friendly communications
  • Monitors and reviews reports and financial statements to determine performance against budget
  • Collaborates with broader Project Team and related GGB-US Communication, Change and Learning & Development (L&D) functions on various projects to build integrated plans and ensure timely delivery of assets to support business needs
  • Writes and edits content for GGB-US internal SharePoint sites, newsletter and related publications in support of project work, coordinating with GGB-US Internal Communications Manager, where needed
  • Utilizes GGB-US standard communication documentation and templates (e.g. SharePoint and/or shared drive); enabling an ‘ease of use’ framework and common structure for the program and Broader HR team
  • Ensures all GGB-US change management, training and communication deliverables are in alignment with AJG Branding guidelines; formats/packages and organizes assets prior to delivery to clients
  • Develop and maintain an inventory of user groups/target audiences and define modes and cadence of communications to each group
6

Experience For VP-change Management & Communications Specialist Resume

  • Lead Organizational Change Management efforts including preparing user readiness analyses, developing training materials using various media and assessing the ongoing effectiveness of the organizational change management program
  • Strong interpersonal and verbal communication skills, including a desire to collaborate with immediate team members, cross-functional stakeholders, and influencers at all levels of the organization
  • Effective problem solving and time management skills, with the ability to independently track multiple projects and deadlines
  • Experience with Microsoft Office applications including Word, Excel, Powerpoint and Sharepoint
  • Experience in a lead Communications or Change Management role
7

Experience For Organizational Change Management Communications Specialist Resume

  • Proactive and self-motivated within a deadline-driven environment
  • Responsible for the team’s global Change Management function and lead a team of senior change managers as well as work with a number of other team members to manage a variety of change initiatives
  • Engage with business and HR partners representing different parts of our organization to guide them through a change management process and the development of appropriate strategies to successfully implement change initiatives, keeping employee engagement top of mind
  • Strong MS PowerPoint, Excel and Word skills
  • Demonstrated success in facilitating and resolving issues among stakeholders with competing deadlines and priorities
8

Experience For Senior IT Business Analyst Strategic Change Management & Communications Resume

  • Demonstrated success in effective team management and people development
  • Demonstrates broad and comprehensive understanding of leading systems, theories and practices in communications and change management
  • A Strong attention to detail, but one that does not come at the expense of the big picture
  • Recommend appropriate change, communications and training actions and provide broad support for a large, complex project
  • Engage/partner with multiple constituents while driving time-sensitive solutions
  • Provide detailed analysis, reporting and directional, actionable commentary on stakeholder assessment data
  • Ensure the right amount of process is brought to bear based on the scope of the change, and are flexible in your approach to meet the needs of the business
  • Thrives in an environment of ambiguity and change. Calmly and confidently manages through change
  • Travel internationally and domestically, as needed
9

Experience For Internship Communications & Change Management Spain Resume

  • Sense of humor and flexibility is key
  • Supports ERP system change management efforts for successful deployment and productivity per plan
  • Leads the development of a communications framework, strategy, and operating rhythm for communicating with all internal stakeholders including, but not limited to, executive staff, senior management, project teams, business unit partners and employees
  • Defines branding identity for the organization and scale it globally in partnership with organizations’ leadership team
  • Leads the development of all internal and external high-level messaging, including messaging to our suppliers and customers in partnership with Corporate Communications, Investor Relations and the organizations’ leadership teams
  • Develops and executes effective communications strategies and change management programs
10

Experience For IT Change Management & Communications Specialist Resume

  • Sets and manages budgets to ensure sufficient internal and external resources to support successful strategic communications and change management programs
  • Builds relationships with leaders and stakeholders to understand expectations, identify gaps and introduce plans to address and mitigate issues
  • Maintain documentation on changes and people, process, technology and business impacts; develop and maintain documentation on stakeholder action plans
  • Develop Regional Engagement Events – plan, develop content, coordinate logistics, invites, and execute events that deliver a steady flow of information, setting a consistent tone for Concerto, and serving to engage, align, and build commitment from key stakeholders
  • Plan and coordinate cross company information sharing via quarterly communications forum
  • Develop all change management deliverables as needed
  • Provide Change Network communications support

List of Typical Skills For a Change Management / Change Communications Resume

1

Skills For Manager, Change Management & Communications Resume

  • Expert stakeholder management skills and ability to navigate and promote multiple priorities of senior leaders concurrently
  • Excellent critical thinking, sound judgment and effective decision-making ability
  • Ensure information is effectively cascaded throughout the organization
  • Influence internal customers and business leaders and effectively establish and build partnerships with external customers
  • Demonstrated design experience with creative software tools, environments and new media (video, web development, etc.)
  • Highly developed change management, interpersonal and communications skills
  • Developed interpersonal and communications skills
2

Skills For Director, Change Management & Communications Resume

  • Strong storyboarding and story-telling capability
  • Hospitality/Lodging industry or Sales and Marketing experience
  • Experience managing multiple communications channels and reaching disparate audiences
  • Experience in developing organizational communications and change strategies and plans
  • Experience with working on strategic communications in the US Army or DoD community
  • Relevant work experience related to change management and/or communications consulting
  • Participate in department initiatives around user-experience design and innovation
  • Proven ability to create and develop business strategies that deliver successful results
  • Change management experience driving cultural and technology change for medium scale initiatives across a broad employee base
3

Skills For Organisational Change Management & Communications Manager Resume

  • Communications experience, communicating moderately complex changes to a broad employee base through a variety of communication vehicles
  • Change management experience working to drive cultural and technology change for large scale initiatives across a broad employee base
  • At least five years’ agency or a consulting firm experience
  • Experienced in, and ability to write and edit communications for varied audiences
  • Experience with communications
  • Previous experience leading communications as part of change management initiatives
  • In partnership with Corporate Communications, advise GTO leaders on consistent and effective messaging to employees and sites
4

Skills For Change Management & Communications Specialist Resume

  • Experience working directly with all levels of an Information Technology team
  • Experience working with business partners in various disciplines
  • Significant experience working in a global and matrixed organization in the technology industry, with insight and sensitivity to cultural influences
  • Demonstrated ability in managing change initiatives
  • Defines specific goals and plans to prioritize, organize, and accomplish work for self and direct reports
  • Experience in a change management & communications leadership role, preferably in the restaurant or retail industry
  • Understanding of general marketing communications practice
  • Managing the development, coordination and implementation of a tiered communication plan to communicate the strategy within GTB and with our strategic partners
  • Ensuring that the communication of GTB’s strategy ties into Scotiabank’s three-pronged strategy
5

Skills For Director of Change Management & Communications Resume

  • Ensure a consistent look, message, and branding across departmental communications
  • Regular overnight travel less than 10% of the time
  • Organized ability to create long-term plans
  • Develop “client-ready” presentation material to communicate effectively to a broad range of stakeholders (including senior leaders and hotel associates)
  • Successfully handle many diverse projects and constituencies simultaneously
  • Change management and communications experience: Excellent consultation and assessment skills, with demonstrated ability to interact with various levels of stakeholders
6

Skills For VP-change Management & Communications Specialist Resume

  • Knowledge of and experience in organizational change, employee transition, organization design, and culture change theories, models, and techniques
  • Communications design experience; Familiar with communications approaches in a retail environment with both stores and corporate audiences
  • Preparing speaking notes and materials for strategy communications on behalf of EVP, as applicable
  • Liaising with communications representatives from other business line areas across the Bank to ensure alignment of strategic communication objectives
  • Developing communications materials including strategy updates, newsletters, web site and intranet content, speeches, presentations etc. to support the advancement of the strategy and ensuring these are communicated in an integrated manner
  • Communications and Change - Partner with Human Resources to create and deliver change strategies and innovative, two-way communication solutions that drive better alignment, understanding, embedment and dialog within the organization. Leverage various technologies, communication vehicles and change management tools
  • Cross Functional and Global Collaboration –Develop necessary partnerships globally to achieve strategy and outcomes. Establish and maintain effective relationships and communication channels with the key teams, Whirlpool stakeholders, and others (vendors, partners, etc.) to ensure successful implementation
7

Skills For Organizational Change Management Communications Specialist Resume

  • Metrics Tracking & Reporting - Measure success of communications developed to drive organizational change strategy across multiple audiences and vehicles, and analyzing and interpreting employee data and feedback
  • Develop change management recommendations, strategies, and plans leveraging structured change management methodology to ensure success in delivery of strategic & financial objectives
  • Intake, evaluate and ensure employee readiness throughout the FIT program, and BAU projects at both a project and broader program level to inform sequencing, and to strengthen likelihood of successful execution, effective risk mitigation and delivery of benefits
  • Ensure successful employee transition to new TOM, and appropriate sustainment activities are in place. Ensure all communications and change activities are reflective of, and support driving the culture of innovation across finance
  • Identify, engage and manage internal/external partners, as applicable, to drive CM
  • Manage integrated change management and communications plans at a program level, and develop and implement change sustainment plans, while ensuring integration into wider project and program plans
  • Proactively manage the consistent application of Change Management discipline throughout an initiative when developing actionable and targeted change management plans – including Stakeholder Impact Analysis, Change Plan, Business Readiness Assessment, Sustainment Plan, and Integrated Change, Communications and Training Implementation Plan
  • Strong ability to design and end to end change, including proven skills in using PowerPoint to tell the story
  • Manage relationships with executives, colleagues and business partners to ensure change communications meet stakeholder needs
8

Skills For Senior IT Business Analyst Strategic Change Management & Communications Resume

  • Proven ability to develop strong business relationships with internal partners and be able to work with minimal supervision in an unstructured and fast-paced environment
  • Use Multimedia messaging to foster understanding and collaboration around HR initiatives to support change management plans
  • Develop and execute change management communications for HR initiatives, like system launches and process re-engineering efforts
  • Partner with HR leaders to support the change and communications efforts of their various initiatives
  • Gather and analyze employee feedback and incorporate into plan to help drive continuous improvement of change management communications efforts
  • Partner with internal communications department on major launches and initiative communications
  • Support the redesign of the HR digital communications strategy (sharepoint intranet and social engagement) in collaboration with other HR stakeholders
  • Analyze technology trends and identify opportunities for HR
9

Skills For Internship Communications & Change Management Spain Resume

  • Develop and deploy HR initiative communications, including but not limited to: newsletter articles, emails, OneMSK (our social intranet) updates, videos, posters, etc
  • Assist with the creation of comprehensive training materials and supplemental documents, included but not limited to instructor-led training courses, facilitator guides, training videos, quick reference cards, computer based trainings, job aids etc. that assures competency in the new HR processes or systems
  • Experience in leveraging social media and other e-based tools highly beneficial
  • Five to seven years’ experience in roles driving complex organizational change
  • Act as a champion and driver of MSK’s culture as we continue to grow
10

Skills For IT Change Management & Communications Specialist Resume

  • Work independently and in teams to interact with senior-level clients
  • Demonstrated business acumen – An understanding of business priorities, challenges, and direction to drive change through effective communications and desired outcomes through a robust strategy
  • Strong leadership, influencing and consultative skills – Ability to demonstrate credibility and diplomacy when managing key stakeholders at various levels, adapt quickly to a changing environment and manage multiple priorities and stakeholders
  • Executive presence and organizational savvy - Ability to interact and connect with individuals at all levels of the organization. Strong understanding of the impact of decisions on various parts of the organization and ability to manage varying dynamics of the organization
  • Exceptional thought leadership - Proven success developing innovative ideas, developing creative approaches to challenges and opportunities, and turning ideas into reality
  • Accountability – Ability to demonstrate ownership, both individual and shared, to achieve results
  • Proficient in developing and following integrated, complex work plan(s) that span multiple projects and stakeholders; ability to manage high load/complex projects

List of Typical Responsibilities For a Change Management / Change Communications Resume

1

Responsibilities For Manager, Change Management & Communications Resume

  • Support facilitation of Change Network calls and meetings – document meeting minutes, action items, and drive progress forward Design templates and tools for evaluating program stakeholders
  • Develops, implements and communicates strategies and key messages in clear and concise language using a variety of communication tactics
  • Manage evolving communication governance approach and process
  • Participates in development, modification and support of core HR processes and tools, such as performance management, succession planning, etc
  • Maintain member database/list and identify opportunities, develop and execute recommendations for participation across stakeholder groups
  • Collaborates with internal and external groups to formulate change management plans and activities to support new projects and releases for HR systems (LMS, My Time, SempraNet and MY Info)
  • Research, write, edit and measure all types of communication materials
  • Ensure internal/external communications are integrated
  • Establish and continually review best practice guidelines for communication and engagement
2

Responsibilities For Director, Change Management & Communications Resume

  • Provides change management services including impact assessments, stakeholder engagement, change plans, business readiness and adoption, to client groups as needed to support large change efforts
  • Ensures that change management and communications objectives are aligned with business strategies and are consistently executed
  • Collaborates with other team members on various projects
  • Provides communications services including developing plans, creating messaging, writing content, and communications deployment through various channels as needed to support large change efforts
  • Identifies communications opportunities, and acts as point of contact for communications within project work streams
  • Administers all communications related activities for change management plans
  • Evaluates change management and communications effectiveness and impact on business (e.g., Measures ROI on business impact through formalized metrics and reporting)
  • Works jointly with cross-functional teams to create, plan, deploy, and manage large scale, enterprise-wide transformational programs and projects
  • Consults, supports, coaches, and facilitates customized continuous improvement, OD, project management and change management strategies and solutions that build leader and organization capability and drive sustainable change
3

Responsibilities For Organisational Change Management & Communications Manager Resume

  • Drive planning and execution of change & engagement programs, to include: market research, internal and external change, communications and training, ensuring successful implementation, customer satisfaction, integration and understanding across the business
  • Maintain accountability and responsibility for Sinclair IT messaging, and ensure that key messages are delivered in a consistent, effective voice and vision, reflective of the brand promise and integrity of the organization
  • Partner with project teams and key stakeholders to ensure unified business planning, with comprehensive plans to ensure continued growth and relevance to target markets
  • Develop, execute, monitor and communicate program plan and budget and connection to strategy in area of responsibility
  • Ensures that change plans focus on leadership advocacy, engagement of stakeholders, on-going communications, manager coaching, development of training as needed, and reinforcement plans throughout a project with an eye toward decreasing resistance and positively accelerating change to meet short and long term business objectives
  • Creates and advances the “story” within the CFO organization by managing a communication plan that broadens the internal awareness of goals, priorities, imperatives and critical initiatives
  • Simplifies and synthesizes the messaging associated with group priorities and distributes the message via effective channels to ensure alignment within the various CFO functions
  • Manages the various data/knowledge portals that tell the overall CFO story internally, including the narrative, fact sheets, presentations, videos and speeches
  • Partners with IT to create “fit-for-use” communication channels and platforms that maximize impact of communications
4

Responsibilities For Change Management & Communications Specialist Resume

  • Orchestrates internal speaking engagements, partnerships, forums and content that inform and educate diverse audiences within the CFO org on the narrative within the group and how the group is supporting the overall company mission
  • Partners with Corporate Public Affairs group to develop CFO org position and materials (statements, Q&A documents, etc.) on a range of topics including internal organizational announcements, CFO-org specific culture initiatives etc
  • Develops change management plans associated with cross-functional initiatives and projects within the CFO org. Develops targeted communications (eg storyboards, video’s, newsletters) associated with enterprise wide strategies (eg. CFO 2020 initiative)
  • Oversees the functional operating cadence of meetings, by maintaining a central calendar of critical cross functional meetings (workshops, goal setting, GCLT etc); Assists in facilitation of meetings as needed, and works with event leads to create thematic content to maximize value from meetings
  • Proficient in using MS Office applications with key strengths in PowerPoint (Med/high skill level – creating and editing decks, formatting, graphics, etc.), Visio, and Project
  • Knowledge of the Bank’s formal and informal organization structure would be an asset
  • Fluency in Spanish and/or French is an asset
5

Responsibilities For Director of Change Management & Communications Resume

  • Work independently and in teams to interact with senior
  • Work as a self–starter in a fast–paced environment and multitask
  • Winning energy communications team in support of government clients, driving energy efficient behaviors and promoting renewable energy efforts. Write a variety of materials, including behavior change plans, speeches, PowerPoint presentations, official correspondence, fact sheets, and online content. Work independently and lead staff in day
  • Lead the development and implementation of a simplified change management & communications strategy to improve team member engagement ,awareness and adoption of initiatives implemented in the Home Office and the Field
  • Lead development of strategic messaging for issues important to the company’s business objectives to provide better connection between Red Robin business strategy and team member actions
  • Evaluate existing communication channels for effectiveness, including print, media, digital/online, and in-person communication vehicles. Recommend improvements
  • Build trust and gain credibility through collaborative relationships with stakeholders to influence decisions and achieve optimal value delivered for the Red Robin organization through communications and change management strategiesn
  • Lead Change Management & Communications team that manages detailed communications plans to meet the objectives, schedules and budgets for each initiative implementations, organizational strategies and messages, and ongoing internal communication needs
  • Collaborate with Implementation Project Leaders during all stages of the implementation process from development of initiative priorities through full go-live for to ensure consistent and effective communication to various stakeholder groups
6

Responsibilities For VP-change Management & Communications Specialist Resume

  • Provide leadership, mentoring and support to team to ensure they understand their roles and interdependence of other cross-function teams in the delivery of communications
  • Excellent active listening, organization and communication skills
  • Excellent people and management skills to interact with staff, colleagues and cross-functional teams and third parties
  • Problem solve, adjust priorities, tasks and resources to ensure the communication plans s stays on track
  • Project/program management experience
  • Identify, escalate and resolve issues critical to Red Robin’s brand and standards
  • MBA or BS in Business, Technology, General Management
7

Responsibilities For Organizational Change Management Communications Specialist Resume

  • Clearly articulate messages to a variety of stakeholders and audiences
  • Create implementable strategies and plans that address cultural and language nuances in order to build and enhance the SMARTransformation program and Ingersoll Rand’s internal and external identity and image
  • Develop and implement communication strategies to increase employees’ awareness, understanding and acceptance of key Business Transformation and IT Enterprise initiatives, programs and objectives
  • Strong oral, written and editing capabilities, along with excellent project management, problem solving, and listening skills
  • A self-starter who is comfortable in a fast-paced environment where multitasking is the daily norm
  • Promotes Excellence and Quality
8

Responsibilities For Senior IT Business Analyst Strategic Change Management & Communications Resume

  • Professional experience in developing organizational communications and change management strategies/plans, preferably within an internal communication role for a global, public company
  • Provides direction and assistance to team regarding strategic priorities and consultancy projects for the Americas SMR teams. Determines priorities and identifies timelines and necessary resources to ensure active engagement and on-time completion of all business transformation projects
  • Supports achievement of performance goals, budget goals, team goals, etc
  • Delivers presentations related to the strategic roadmap development and execution to senior management and other key stakeholders (e.g., owners, associates, customers)
  • Actively engages internal partners (e.g., finance, human resources, legal) to prepare content for communication materials that include locally appropriate change management plans associated with deployment of transformation efforts
  • Develops a comprehensive and cohesive recognition strategy for the continent, incorporating social media forums and inclusive of all top line disciplines
  • Supervises all aspects of department performance. Determines the priorities, goals, plans and resources to ensure on-schedule delivery of customer and associate programs, support services, and tools that support continent-wide initiatives; conducts needs assessments through new program development, and on-going monitoring
  • Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results. Provides targeted and timely communication of results, achievements and challenges to direct reports, peers, and leaders
9

Responsibilities For Internship Communications & Change Management Spain Resume

  • Directs the planning and execution of all major Americas’ SMR (e.g., town halls, alignment meetings, summits) and customer events (e.g., Customer Forums)
  • Leads the creation of executive presentations and speaker talking points for Americas’ high profile, internal and external events (e.g., CEO Quarterly Business Reviews, President Meetings, Advisory Meetings, customer events)
  • Thinks creatively and practically to develop, execute and implement recognition and event programs and communication strategies across brand, sales, marketing, eCommerce, revenue management and event management disciplines of all brands and channels
  • Proactively works with corporate, continent, regional and property teams to ensure communications, events and recognition is focused on the appropriate elements and are in alignment with the needs of Americas’ associates across all channels/engines
  • Sets goals and expectations for direct reports using the performance review process. Supports achievement of performance goals, budget goals, team goals to align the team’s activities with Americas’ strategies and objectives
  • Experience with project management, process improvement, or organizational design
  • Intermediate to advanced Excel and PowerPoint design experience
  • Demonstrated creativity, bias toward innovation and ability to drive organizational change
10

Responsibilities For IT Change Management & Communications Specialist Resume

  • Makes and executes the necessary decisions to keep team moving forward toward achievement of goals
  • Inspires and motivates team to achieve operational excellence. Communicates a clear and consistent message regarding goals to produce desired results
  • Provides targeted and timely communication of results, achievements and challenges to direct reports, peers, and leaders
  • Develop and manage global change management strategy to support all GTO operating groups including technology, operations, customer service, corporate services and innovation
  • Manage the GTO Rewards and Recognition program across 22K associates and 43 countries in alignment with MetLife’s core values
  • Engage GTO leaders to understand needs of organization in structured manner
  • Develop, manage and implement internal events for EVP and Head of Global Technology & Operations including GTO annual executive leadership conference, quarterly town hall meetings and quarterly leadership calls
  • Internal communications and corporate communications experience, preferably within the travel / hospitality sector
  • Experience and ability to manage the interests and demands of multiple stakeholders

Related to Change Management / Change Communications Resume Samples

Associate, Communications Resume Sample

Work Experience

  •  Pitch in on other Communications Team projects, including but not limited to: social media and community outreach initiatives, promotional or instructional videos or streaming, and event coordination or coverage   •  Driving force behind Arity’s media relations program by ensuring communications strat...
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  •  Knowledge of Spirits, Wines Beer and Liqueurs   •  Mixology/bartending courses a definite asset   •  Superior customer skills   •  Analyse problems and to formulate plans to overcome challenges and make sound, logical decisions   •  Outgoing,...
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