Center Project Manager Resume Sample

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Briana Hermiston
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Work Experience

Data Center Project Manager
08/2015 - PRESENT
Houston, TX
  • Be proficient in all aspects, identifying, analyzing, tracking and monitoring, of the Project Management Body of Knowledge: Scope, Time, Risk, Cost, Quality, Human Resources, Communication, Procurement and Integration
  • Proficient in English with exceptional written, verbal and interpersonal communication skills
  • Understand the business and customer needs to introduce innovative solutions that solve complex business problems
  • Create and implement project definitions, schedules, budgets, and objectives for small to large sized projects of varying complexity
  • Track and report on project milestones and provide status reports to CSRA leadership and other project stakeholders
  • Assign work and provide direction with regard to timeliness and completion of project objectives to team members
  • Has in-depth experience with key practices, processes and methodologies applicable to project management and engineering
  • Strong facilitation skills with demonstrated experience leading scoping and design sessions, managing geographically dispersed teams and identifying and resolving team risks and conflicts
Project Manager, Data Center
11/2012 - 06/2015
Los Angeles, CA
  • Hands on project management experience within IT
  • Experience working with Product companies is required
  • Leadership qualities, customer management skills, project management skills are required
  • Use of Microsoft Project / SmartSheet Gant chart is essential
  • Provide leadership across the project in innovation and problem solving
  • Work in close collaboration with program leads and management team to report trends and problems
  • Serve as temporary, ad hoc, and/or long term project manager at the request of the Director and the management team
  • Serve as the primary point of contact for assigned projects and tasks across the Center for States
Project Manager, Mep-oceanwide Center NY LLC
10/2009 - 05/2012
Phoenix, AZ
  • Maintain expert knowledge about tasks overall objectives
  • Work closely with Program Area Managers, Center Leadership and staff, and the Children’s Bureau and its partners in order to monitor progress and assure work plan deliverables are met
  • As needed, act as the primary point of contact for the client and provide prompt, substantive and comprehensive responses to all client needs and requests
  • Oversee the design, delivery, management and evaluation of expert capacity building activities informed by evidence-based practices that provide public child welfare agencies with tools to meet the diverse needs of children, youth, and families involved in the child welfare system
  • Build and maintain strong collaborative relationships with the Children’s Bureau, its partners and stakeholders to ensure a comprehensive and consistent approach to capacity building efforts
  • Contribute to regular Center reporting and support all activities related to the Center’s evaluation including data collection and continuous quality improvement efforts
  • Project management experience
  • Serve as liaison between CIBS team and Arizona Health Sciences Center’s Research Administration team for grant preparation and submission


Kaplan University - Davenport Campus
2003 - 2008
Bachelor's Degree in Business

Professional Skills

  • Excellent verbal, presentation and written communication skills including creating usable documentation and tools
  • Strong analytical, problem-solving and organizational skills, understands what it takes to deliver software with exposure to large-scale systems
  • Excellent teamwork skills with a natural ability to motivate and work well with others
  • Excellent communication skills Bilingual (both oral and written – 90% Spanish, 90% English)
  • Strong understanding of Earned Value Management (EVM) and experience in EVM tools, particularly Primavera P6
  • Highly organized with proven ability to handle multiple, competing priorities simultaneously and make things happen in fast-paced, dynamic environments
  • Experience in project management and/or business operations, and proven ability to drive initiatives to conclusion

How to write Center Project Manager Resume

Center Project Manager role is responsible for design, basic, software, facilitation, leadership, procurement, retail, finance, training, integration.
To write great resume for center project manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Center Project Manager Resume

The section contact information is important in your center project manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Center Project Manager Resume

The section work experience is an essential part of your center project manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous center project manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular center project manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Center Project Manager resume experience can include:

  • Excellent analytical and proven problem-solving skills
  • Demonstrated experience in working in unstructured environments that required designing and implementing creative project management methodologies
  • Uses good business judgment in prioritization of service requests in line with business objectives and contractual commitments
  • Experience leading projects involving managed service providers and working directly with clients
  • Experience managing multidisciplinary projects
  • Establish and enhance strong working relationships with customers

Education on a Center Project Manager Resume

Make sure to make education a priority on your center project manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your center project manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Center Project Manager Resume

When listing skills on your center project manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical center project manager skills:

  • Make quick and rational decisions and communicate them effectively
  • Form strong project team relationships by leading, coaching, and motivating team members, and identifying and resolving blockers or conflicts
  • Experience managing in developing data center focused projects of all sizes
  • Four years of experience in monitoring and maintaining project schedules
  • Proven expertise in: Large scale (enterprise) Project Management utilizing industry recognized PM methods and tools, such as the PMBOK from the PMI.
  • Call Center, Retail Banking or similar work experience

List of Typical Experience For a Center Project Manager Resume


Experience For Data Center Project Manager Resume

  • Customer Service experience, call center experience or management
  • Attains a solid understanding of the client contract
  • Two (2) years experience in Adult Learning technologies, analytics, IT, or related field
  • Two (2) years experience managing projects or client relationships in retail, contact centers, or related industry
  • Experience managing vendor projects

Experience For Project Manager, Data Center Resume

  • Experience managing systems implementation projects
  • Related work experience in project management
  • Implements and operates DXC Technology best practice in terms of standards and process within NSSR
  • Identifies and leverages appropriately skilled resources for the completion of service request proposals
  • Builds effective linkages within the DXC Technology organizations and other accounts
  • Project Management Experience; Understand project management methodologies- full project life cycle
  • Experience in risk management or compliance
  • Experience in Construction Management

Experience For Service Center Project Manager Resume

  • Experience as a PM in a production, mission-critical, 24x7x365 operations environment
  • Working closely with technical teams to develop and track release milestones and schedules
  • Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project funding (budget, actuals and forecasts)
  • Manages focused project recovery activities including quick situational analysis, needs assessment, and hands-on collaboration
  • Establishes and ensures that appropriate Quality Assurance processes are maintained during NSSR fulfillment
  • Collaborates with the contact center engineering group on contact center technology needs
  • Familiar with a variety of the IT concepts, practices, and procedures
  • Fluent in SDLC tasks and methodologies
  • Builds and maintains working relationships with team members, vendors, and other departments involved in the projects. Prepares reports for upper management regarding status of project

Experience For Project Manager, Mep-oceanwide Center NY LLC Resume

  • Builds relationships with business and technology executives and user/customer base
  • Contributes to a culture of innovation, collaboration, and partnership with a willingness to proactively coach, facilitate, share knowledge, and be the role model and advocate for a changing technology organization
  • Issue, risk and change management
  • Works with client manager(s) to scope and qualify new service requests, prepare proposals and to sell DXC Technology capabilities
  • Mentor and manage the delivery and execution of data center project through a balance of best-in-class and pragmatic project methodologies and practices that achieve KPIs and meet or exceed business results, client satisfaction and SLAs
  • Direct all phases of project from inception through completion

Experience For Project Manager, Global Data Center Systems Resume

  • Develop and administer the budgets, schedules, and technical performance standards
  • Oversee the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract
  • Act as primary customer contact for project activities, leading project review sessions with clients to discuss overall performance
  • Establish milestones and monitor adherence to master plans and schedules, identify problems and obtain solutions, such as allocation of resources or changing contractual specifications
  • Onboard team members to the program, facilitating orientation and training on key processes and tools
  • Issue and communicate project status to leadership, steering committee and other stakeholders as appropriate
  • Manage project issues/risks in a timely manner, escalating when necessary
  • Direct the work of employees assigned to the project from technical, professional, or administrative areas

Experience For Wescam Service Center Project Manager Resume

  • Foster collaborative working relationships within NACS operations and across all levels and departments of the organization to execute program management activities and company priorities
  • Promote continuous growth of project management practices within the PMO and organization to achieve client and organizational objectives
  • Act as point-of-escalation for the project
  • Manage change control process and scope in accordance with mutually agreed Change Management process
  • Strong working knowledge of large-scale (i.e. > 500,000 sq. ft.) data center infrastructure (i.e. structured cabling, networking, rack-and-stack, etc.), gained from prior experience as Project Manager working in the data center environment
  • Strong working knowledge of both Waterfal and Agile project management philosophies and the ability to incorporate both into the project as needed
  • Strong decision making and delegation skills. Need to be able to make key decisions on the fly and delegate work appropriately when faced with time constraint challenges and changes to the project schedule

Experience For Project Manager With Cisco Data Center Experience Resume

  • Superior collaboration and communication skills: team building, conflict resolution, stakeholder management, risk management, product management, negotiation & decision making, ability to work and motivate in a team environment and overall change management
  • Self-motivated with a strong ability to plan/organize workloads
  • Excellent professional service philosophy and understanding the challenges in providing superior customer experience at a national level while controlling costs
  • Manage all aspects of various projects of a moderately complex nature and/or small size initiatives
  • Identify critical capabilities, project resources, budgets and critical path issues and reports to project sponsors/project team. Ensure project activities and timelines as well as budgets are met
  • Liaise with project sponsors and key stakeholders to ensure project is completed and meets business requirements
  • Empower a culture of safety, security, and compliance in all aspect of datacenter activities
  • Create and manage end-to-end project plans and ensure on time delivery

Experience For Business Intelligence Center Project Manager Resume

  • Plan, manage, and communicate end-to-end project plans with stakeholders and teams
  • Perform day to day project check-in and update to manage project delivery and quality
  • Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution
  • Gather and provide feedback on lessons learned, best practices, and innovations on process/procedures and tools to improve efficiencies and productivity
  • Work with various Engineering, Operations, Electrical and Mechanical Engineers, DC Build Managers, and Regional Technical Infrastructure Managers during project planning and execution
  • Perform and execute organization’s safety programs and policies, as well as compliance knowledge assessments
  • Collaborates cross-functionally on assignments with internal and external stakeholders to understand the results of data analyses/research

Experience For Project Manager, Customer Care Center WeC WMT Resume

  • Develops and directs contact center initiatives to achieve desired results
  • Six Sigma certification as a Green Belt
  • Strong facilitation skills with demonstrated experience leading scoping and design sessions, managing geographically dispersed teams and identifying and resolving client and team risks and conflicts
  • Travel occasionally as projects require
  • Portfolio Management Professional (PfMP)
  • Resolve issues; manage resources; interface with client representatives regarding contract objectives; oversight of day-to-day operations; maintaining quality assurance; training; mentoring and coaching
  • Identify and implement continuous process improvement

Experience For Contact Center Project Manager Resume

  • Competent understanding of project management methodology including the ability to manage risk, develop detailed work plans and specifications, and run team meetings
  • Experience working in an Agile and Waterfall environment. They tend to use both in their environment
  • Ten years’ experience in the in design and construction of MEP systems in high-rise buildings
  • Experience in investments, financial services industries
  • Agile/Lean familiarity or experience
  • Working knowledge of physical IT infrastructures (e.g. Servers, SANs, Networking, etc.)

List of Typical Skills For a Center Project Manager Resume


Skills For Data Center Project Manager Resume

  • Experience in Data Center Engineering or Data Center Operations
  • Experience in managing a team of 4 or more company employees
  • Proven success oriented professional attitude
  • At least five years in proposal preparation experience
  • Professional Project Management experience

Skills For Project Manager, Data Center Resume

  • Experience with Executive Management level stakeholder management
  • Demonstrates adaptability when change is required
  • Experience in a production, mission-critical, 24x7x365 operations environment
  • Valid license to drive standard street-legal automatic transmission vehicles within your DC’s local jurisdiction
  • Has in-depth experience with key practices, processes and methodologies applicable to project management
  • Five years’ experience in applications software development projects
  • Producing a high percentage of cash revenue in the shortest period, while resolving at least 95% of the assigned accounts receivable
  • Willing to travel 5% of the time
  • Support frequent standing, walking, pushing, pulling, bending, reaching, lifting up to 50lbs, and working at heights

Skills For Service Center Project Manager Resume

  • Manages all financial elements of assigned projects; including cost planning, budget management, forecasting and accuracy
  • Contributes to increasing Project Management practice maturity through improving knowledge assets, processes, methods and techniques
  • Proactively identify project issues and risks and create successful action plans for resolving issues and mitigating risks
  • Agile approach in personal work style, with ability to be flexible and adept in dealing with and resolving ambiguity
  • Ensures solution quality through comprehensive testing and formal quality control methods
  • Broad knowledge of infrastructure services and related technologies including SAP’s infrastructure technologies
  • Ensures that all cash is accurately accounted for with supporting documentation and is reported on a timely basis
  • Ensures that all standard weekly and monthly reporting is correctly completed and forwarded to the Director by established deadlines
  • Assist in identifying individuals to mentor for new roles and responsibilities within the company

Skills For Project Manager, Mep-oceanwide Center NY LLC Resume

  • Attend client meetings concerning issues, programs or projects
  • Attend client meetings concerning issues, programs or project.s
  • Define long term Data Center hosting platforms and develop migration plans to relocate services to updated platforms
  • Manage project scope by ensuring any changes are documented and approved through a change control process
  • Track record of building successful relationships, internally and externally

Skills For Project Manager, Global Data Center Systems Resume

  • Detailed oriented with a flair for problem solving
  • Team player who is willing to roll up their sleeves to get the job done when needed
  • Adept at working with distributed, global teams
  • Provides leadership and/or direction and/or supervision to lower level employees and teams
  • Accountable to lead and guide the completion of major programs and projects
  • Participates as a Subject Matter Expert in technical and business discussions with clients, teammates, vendors, partners and /or upper level managers

Skills For Wescam Service Center Project Manager Resume

  • Manage and/or lead cross-functional teams for Customer engagements
  • Team and personnel leadership
  • Lead team of PM and Management professionals on large scale, enterprise wide projects
  • Experience in IT Project Management role, with successful track record of managing IT Infrastructure projects (Data Center, Network technology, migrations, etc.)
  • Global IT Project Management

Skills For Project Manager With Cisco Data Center Experience Resume

  • Manages complete project life-cycle; Initiating through Closing – manage requirements & scope development, planning & plan integration, communications & reporting; monitor, control and manage execution, cost, resources, risk and quality
  • Supports development of project proposals for the portfolio; assists unit managers or other entities in project estimations
  • Assists or directly drives strategic and tactical Project Management topics related to Portfolio Management and PMO functions
  • Monitors and resolves the initial inventory and additional placements
  • Promotes a team approach in the development of staff and Team Leads
  • Monitors staff performance, daily productivity, daily work assignments, daily cash and resolution
  • Develops and maintains an accurate Crosswalk with client specific instructions on all projects managed
  • Maintains and accurate payroll system for employee time and attendance
  • Evaluates strengths and deficiencies and provides necessary development in third-party collection procedure

Skills For Business Intelligence Center Project Manager Resume

  • Creates a motivated team that succeeds in the accomplishment of both individual and company goals
  • Coordinates with off-site component (Xtend Manager/Director or Client) of project, when applicable
  • Serves as a role model of the overall Xtend Healthcare image
  • Verbally expresses ideas, instructions and information so they are clearly understood by others
  • Writes concise and grammatically correct memos, letters, and reports which clearly state the intended message
  • Consistently upholds the Xtend Healthcare Principles and Values

Skills For Project Manager, Customer Care Center WeC WMT Resume

  • Understand the business and customer needs to introduce solutions that solve business problems
  • Stay abreast of technical trends and potential Lear applicability; promote opportunities
  • Document and promote designated technical standards and pilot the technology
  • Lead the evaluation and selection of Data Center products
  • Work closely with enterprise architecture to ensure alignment plans
  • Ensure that industry best practices are incorporated into standard solutions delivered

Skills For Contact Center Project Manager Resume

  • Collaborates across IT and business teams to ensure client satisfaction
  • Manages service delivery performance through SLAs and other key performance metrics
  • Possess advanced technical knowledge of the assigned technologies, and transferring this knowledge to IT Operations either by identifying required training, or transferring knowledge via person-to-person instruction
  • Create and execute project backlog and work plans and revise as appropriate to meet changing needs and project demands
  • Track and report on project milestones and provide status reports to client, project teams, and other project stakeholders

List of Typical Responsibilities For a Center Project Manager Resume


Responsibilities For Data Center Project Manager Resume

  • Experience working with General Contractors and other trades
  • Experience in Client Engagement
  • BA, Project Management, Engineering, IT or business is desired but not required
  • PMP or any Certificate in Project Management
  • Understanding of basic Project Management terms and concepts, especially as they relate to skills (organization, control, leadership, negotiation, communication, multi-tasking)
  • Understanding of basic financial knowledge terms and concepts, especially as they relate to basic but enough to understand cost, price, margin, taxes, leasing, depreciation, etc

Responsibilities For Project Manager, Data Center Resume

  • Understanding of basic IT terms and concepts, especially as they relate to IT technical knowledge (basic knowledge about servers, network, database, storage, backup, datacenter infrastructure, etc.)
  • Proficiency on basic Microsoft office tools, Microsoft Excel (Strong Excel skills); Microsoft Internet Explorer (Intermediate); Microsoft Outlook (Intermediate); Microsoft Power Point (Intermediate)
  • Experience managing large-scale data center implementations
  • Expert knowledge and understanding of the physician revenue cycle billing process
  • Coordinate the efforts of team members with client teams into a coordinated project effort

Responsibilities For Service Center Project Manager Resume

  • PMP, RCDD, DCDC desired but not required
  • Project Management tool
  • ITIL v3 Intermediate
  • Execute North America Commercial Services (NACS) PMO standards, processes and methodologies in a consistent manner for project planning and execution activities including: scope definition and management; task and resource scheduling; cost and price budgeting; quality review and assurance; client relationship management; project team management; and overall change management
  • Manage Project control fundamentals: monitoring, anticipating potential problems, identifying project conflicts, taking corrective action, resolving issues, managing scope, schedule, cost, profit and budget, project reporting, quality review and assurance. Issue and communicate program status to leadership, steering committee and other stakeholders as appropriate

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