Carrier Resume Sample

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Work Experience

Carrier Manager
01/2017 - PRESENT
San Francisco, CA
  • Background in Carrier backhaul technologies including mobile backhaul and/or wholesale wireline access
  • Great organizational and design skills
  • Other vendor training/certifications (Alcatel-Lucent, Juniper, ADVA) would be a benefit
  • Technical and product presentations (network design, consulting, and formal proposal writing)
  • SME for TWC CTBH services and solutions, proof of concept designs to internal TWC engineering and support organizations
  • Develop technical responses and strategy for RFI’s and RFP's as a supporting the account team
  • Develop technical responses and strategy for RFI’s and RFP's as a member of the account team
  • Responsible for the leadership of one or more sub-function(s); implements the sub-function’s strategic direction; recommends & participates in generating company policies
  • Demonstrated ability to clearly, articulately convey ideas, concepts, and status to C-Level personnel both internally and externally
Mgr, Carrier Access Sales
08/2014 - 09/2016
Chicago, IL
  • Assist CAE’s with developing and penetrating named carrier accounts
  • Manage CAE’s through coaching, counseling and training to achieve sales quotas
  • Manage team headcount including all hiring and termination of CAE’s
  • Manage performance of CAE’s including the implementation and execution of Performance Improvement Plans (PIP)
  • Negotiate and close carrier service contracts along with CAE’s
  • Develop and maintain a hiring funnel for new CAE’s as required to keep up with prospect demand or CAE turnover
  • Ensure that CAE’s are adequately trained in all phases of fiber-based services and internal pre-sales and post-sales processes
  • Analyze, evaluate, plan and negotiate Carrier contract rates, lane coverage, small package rates, and the development of Ashley Distribution Services (ADS) Brokerage Division
Summer Intern, Carrier Procurement
04/2011 - 06/2014
Houston, TX
  • Ocean industry experience (preferably with a mix of Liner & NVOCC/ Ocean forwarding experience)
  • Manage all posting boards i.e. DAT and
  • Tender brokerage loads to non-core carriers
  • Obtain and enter load updates into TPS
  • Provide spot quote pricing
  • Prioritization management of loads not managed by core carriers
  • Develop spot and long term strategies with carriers to identify their capacity needs on a regular basis and match those needs with consistent opportunities
  • Function as part of a team of professional multi-modal transportation experts
  • Proactively generate reports measuring KPI’s


Strayer University - Center City Campus
2005 - 2010
Bachelor's Degree in Business

Professional Skills

  • Excellent interpersonal skills, including: listening, probing, questioning, negotiating and conflict resolution skills
  • Excellent oral and written communication skills, organizational skills, and analytical abilities
  • Office Skills: Average typing, filing and ten key skills
  • Strong project management skills and experience with superb attention to detail
  • Work independently with proven problem solving and decision making skills
  • Excellent relationship building and interpersonal communication skills both in person and on the phone
  • Strong problem solving, negotiation, and follow-up skills

How to write Carrier Resume

Carrier role is responsible for organizational, business, planning, database, microsoft, analytical, excel, multimedia, training, printing.
To write great resume for carrier job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Carrier Resume

The section contact information is important in your carrier resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Carrier Resume

The section work experience is an essential part of your carrier resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous carrier responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular carrier position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Carrier resume experience can include:

  • Create, monitor, adjust and improve carrier scorecards including on-time performance of all carriers/modes and accuracy of data in key Over the Road (OTR) carrier intermodal lanes to support inbound, transfer and billable volume
  • Strong networking and people skills
  • Strong attention to detail, organization, and multi-tasking skills
  • Excellent written and oral communication, presentation, and project management skills
  • Good communication skills in Vietnamese & English
  • Strong business judgement and superb communication skills

Education on a Carrier Resume

Make sure to make education a priority on your carrier resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your carrier experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Carrier Resume

When listing skills on your carrier resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical carrier skills:

  • Strong keyboarding skills and skills in the use of a personal computer and automated information systems
  • Strong written and verbal communication skills – an ability to write effective reports
  • Well-developed interpersonal skills. Ability to meet and deal effectively with the customers, executives and the general public
  • Own a critical part of the customer experience by ensuring customer packages are being delivered within promise whilst using resources more effectively
  • Strong keyboarding skills and working knowledge of Word, Excel, and Outlook
  • Demonstrated initiative, analytical, problem solving, and decision-making skills

List of Typical Experience For a Carrier Resume


Experience For Carrier Manager Resume

  • Strong problem solving skills: ability to assess and problem and determine an effective course of action
  • Strong oral and written communication skills and the ability to communicate in a courteous, professional and tactful manner, both orally and in writing
  • Proven experience in managing the creation of marketing materials
  • Leadership skills that enable, develop and unify top talent, even where there are no direct reporting lines
  • Oversees assigned accounts and ensures that we continue to maintain a strong working relationship with key carrier decision making stakeholders
  • Reorganize shipping schedules to consolidate loads and maximize trailer utilization while maintaining transit time requirements
  • Experience analyzing Automatic Message Accounting (AMA) and call detail record (CDR)
  • Experience with popular marketing automation and sales automation systems, particularly Pardot and
  • Demonstrated thought leadership in IP & data networking

Experience For Carrier Account Manager Resume

  • Prioritize Sales Engineering deliverables and strategy across the company
  • Experience working in the transportation space
  • Measuring performance of team and providing coaching when necessary
  • Sourcing, qualifying, and adding carriers to the Penske network
  • Developing relationships and educating the carrier community on the overall value of Verizon’s platforms, services, and applications
  • Establishing and launching Managed Service Provider / Hosters with the Key/Top 5 partners within the assigned markets

Experience For Vnc-carrier Management Executive Resume

  • Embracing Burberry’s digital platforms and the growing Burberry chat communities
  • Escalating operational issues to your shift Supervisor and work to resolve them by identifying the root cause
  • Understanding of river system – including grain elevators and barge movement
  • Understanding of basic programming languages / logic (Java, HTML, C++)
  • Managing and Measuring
  • Supervising day to day activities of a team of carrier sales personnel
  • Hiring of additional personnel
  • Setting goals for reps on team
  • Helping resolve issues that arise within team and with customers and carriers

Experience For Mgr, Carrier Access Sales Resume

  • Coaching team on carrier development
  • Regarding Mail Services vehicles, maintain mileage logs and record scratches, dents, and interior cleanliness upon return of the vehicle
  • Strategizing with Penske Brokerage operations and Management team to provide capacity solutions for current and prospective customers
  • Bring new transportation partners onto the platform to Increase active APP users
  • Liaising with other departments as and when required
  • Working knowledge of Visio Software
  • Managing the daily DC’s and third-party carrier requirements from both an inbound and outbound perspective
  • Acting as a brand ambassador and embrace Burberry values and behaviours

Experience For Carrier Alliances Manager Resume

  • Acting responsibly in line with Burberry code of conduct
  • Respecting your colleagues and have pride in your work
  • Pay appointment fees via check request or purchasing card. Responsible for tracking and reallocating fees
  • Dependability regarding arriving for work on time, minimizing unplanned absences, and availability to be on site
  • Responsible for managing all third-party carriers using KPIs, Daily reporting and NPS feedback
  • Drive strategic partnership with customer using a consultative approach for optimizing the Benefitfocus offering
  • Communicate regularly with internal sales and marketing staff regarding cancelled accounts, losses and agency delinquencies
  • Work directly with carriers and multiple internal teams to provide reporting on data status of new and ongoing projects
  • Develop, establish and maintain positive working relationships with multiple internal teams and others while working to meet or exceed delivery goals

Experience For Mail Carrier Resume

  • Assist in packing and creating BOL for deliveries, as needed
  • Support the Sr. Carrier Development Manager- Produce with ad hoc requests, developing & presenting Market Reviews
  • Responsible for Carrier Relationship Management program, which includes conducting and managing formal carrier service performance reviews routinely
  • Provides assistance for contingency deployments, mobilization and planning of unit deploying from the installation
  • Define and build product marketing positioning and collateral for the segment’s suite of product offerings

Experience For Lead Carrier Disputes & Collection Analyst Resume

  • Ensure carrier on-boarding process is followed, engaging all necessary stakeholders maintained efficient timelines and seamless procedures
  • Manages and maintain ongoing operations calls engaging appropriate internal counterparts as necessary
  • An aptitude for analyzing and researching customer issues independently
  • Continual training with our ICS Training Road Map
  • Daily pick up of Bemis mail at applicable P.O. box and street mailbox, including signing for any certified mail
  • Continuously sorting mail during mail route execution to ensure mail addressed to locations gets to the location at the next scheduled delivery
  • Manage existing carrier base with the best service focusing on weekend freight
  • Clear operational understanding including the development of KPI’s
  • Build and strengthen carrier network through existing and new carrier relationships

Experience For Carrier Sales Engineer Resume

  • Oversee and manage the carrier database within existing transportation management system
  • Schedule routine maintenance and repair of mail van and equipment to maintain a safe and operable working condition
  • Review and make decisions on handling of assigned accounts once initial carrier collections activities have been completed
  • Provide expert instruction to offices/centers regarding Carrier Appointments
  • Responsible for managing carrier base of 50 to 100 carriers

Experience For Consultant, Motor Carrier Filings Resume

  • Responsible for supporting 2 to 4 Sysco Markets and all OPCO’s within those markets
  • Work closely with SMS and Marketing Directors, Market Logistics Teams, and other internal teams on Supply Chain activities & initiatives
  • Foster long term strategic relationships with selected Carrier’s by understanding their short and long terms needs
  • Develop new and existing customers
  • Manage and improve delivery performance by utilizing data analysis

Experience For Senior Manager Carrier SD Resume

  • Update and maintain the carriers routing configuration; which include transit times and volumes changes
  • Support the Operations Planning (OP) cycle for performance and costs
  • Manage shipping related escalations
  • Drive root-cause analysis and the successful implementation of corrective actions with causing parties to improve service or cost, or to resolve problems
  • Promote safe working practice, achieve and maintain high standards of health and safety
  • Own the manifest and pre-shipping advice processes
  • Ensure that carrier billing processes are managed and that invoice information has been reconciled with known usage

List of Typical Skills For a Carrier Resume


Skills For Carrier Manager Resume

  • Excellent communication skills and the ability to work well in a diverse multi-site team
  • Possesses strong interpersonal skills and builds relationships within both internal and external customers
  • Excellent computer skills – in-house systems Microsoft Office (Word, Excel, Access)
  • Strong stakeholder management skills and ability to work cross functionally
  • Demonstrated analytical ability, specifically around program measurement and ROI, and program execution skills
  • Proficient personal computer skills including email, record keeping, routine database activity, word processing, spreadsheet, graphics, etc
  • Sound problem-solving and decision-making skills
  • Ensure logistics providers effectively plan and execute operational peaks including key promotional events and Christmas
  • Computer literacy – possess the skills necessary to use the PC based package, email, and mail forwarding programs

Skills For Carrier Account Manager Resume

  • Extensive Management experience in Freight Forwarding and or a logistics environment experience
  • Management experience in Freight Forwarding and or a logistics environment experience
  • Build and maintain a strong working relationship with internal call centre to ensure a great customer experience is at the front of what we do
  • Maintain an effective working relationship with all third-party carriers to provide an efficient and effective service to the Dunelm customer always
  • Continuous improvement of negotiation skills
  • Enhance verbal and written communication skills
  • Present effectively and persuasively in front of large audiences, both technically and non-technically oriented
  • Effective and proven ability to lead change
  • Work independently with minimal direction and work effectively as a team member

Skills For Vnc-carrier Management Executive Resume

  • Demonstrate experience in a similar, pressurized position
  • Proven work experience in carrier management
  • Develop carrier relationships in order to effectively support our customers
  • Do consolidation, planning booking in most effective concept to commit Customer’s KPI maximize capacity & profit margin
  • Proven customer service experience or successful account management
  • A performance-proven sales professional with 10+ years of management and/or account management experience
  • Working knowledge of GD&T and experience reading and creating engineering drawings and specifications
  • Developing Cost Effective Capacity for Produce Loads– negotiating rates, ensure capacity to support buyers in Salinas

Skills For Mgr, Carrier Access Sales Resume

  • Working experience of Word, Excel, and Outlook
  • Working experience in Microsoft Office applications (Excel and Outlook)
  • Networking Experience with Telecom/Service Provider vertical, Systems Integrator 5
  • Ensuring a strong NPS is maintained from a carrier perspective
  • Working knowledge of accounting principles & practices & demonstrated ability to apply mathematical concepts to calculate & verify tax computations
  • Good understanding of all carrier delivery types from one man delivering to a front door to taking a sofa to a living room
  • Experience developing and/or managing programs including cost/benefit of programs

Skills For Carrier Alliances Manager Resume

  • Experience developing and/or managing programs including cost/benefit of programs
  • Experience coordinating tasks and "fitting the pieces together"
  • Proven track record in cold calling and carrier prospecting
  • ECommerce delivery experience including management of 3PL contracts and day to day carrier and warehousing operations in the UK and Internationally
  • 6 months to 1 year experience in mailing and package handling
  • Experience solution selling into large Accounts
  • Experience in logistics, transportation or grain merchandising
  • Five (5) or more years of professional experience with aluminum and iron axle carrier (housing) design as a component or systems design and release engineer

Skills For Mail Carrier Resume

  • Work independently and a demonstrated track record of delivering results in a dynamic technical environment
  • Networking experience with Telecom/Service Provider vertical, Systems Integrator or Cable company
  • Experience or education in statistics and/or financial reporting
  • Experience with Flatbed transportation operations including DOT and safety regulations
  • Excellent understanding of what is required for best in class direct to customer delivery operations
  • Good understanding of eCommerce retail and delivery market
  • Ensure Carrier W-9 validation for all newly registered carriers on an ongoing basis
  • Previous Carrier experience selling to tier 1 and Tier 2 providers
  • Experience of using Microsoft Project and Visio

Skills For Lead Carrier Disputes & Collection Analyst Resume

  • Experience working in the transportation space
  • Experience in driving continuous improvement
  • Experience in working on or with different countries
  • Active freight forwarding experience
  • Good understanding of the dynamics in freight procurement
  • Maintain and improve communication flows with main stakeholders ensuring full visibility for downstream supply chain and customer delivery experience
  • Experience working with cross functional teams across multiple business lanes
  • Experience managing major accounts (>$5MM)

Skills For Carrier Sales Engineer Resume

  • Basic knowledge with Adobe and Microsoft office: Word, Excel, and OutlookEducation and Experience
  • Sales experience is not necessary but helpful
  • Auction or transportation experience extremely helpful
  • Experience with VxWorks or Embedded Linux
  • Field Experience in Pre-Sales in Telecommunications/cable industry 5
  • Fun, upbeat atmosphere with good work life balance
  • Logistics, Transportation, and or Carrier Procurement experience
  • Relevant experience in either health insurance, revenue cycle, account management with high level of compliance (i.e. Finance)
  • Multi-task and understand how to prioritize workload in order of importance

Skills For Consultant, Motor Carrier Filings Resume

  • Excellent growth and advancement opportunities
  • Handle difficult situations, resolve conflicts and operate in an intensely competitive environment
  • Flexibility to adapt to changing priorities that are customary in a startup environment
  • Develop and execute on Vertafore sales strategy for the field accounts with a solid understanding of the marketplace and customer’s strategic directions
  • Working experience preferably in ocean freight

Skills For Senior Manager Carrier SD Resume

  • Executes daily mail and delivery pickup and distribution activities to ensure efficient and effective internal customer service through
  • Delegate operational tasks to appropriate teams to provide quick and effective solutions
  • Develop & implement improvement measures for cost, performance & customer experience
  • Work with limited supervision, multitask and possess strong initiative
  • Continually monitor and enhance the customer proposition and experience
  • Demonstrate understanding of basic principles of Logistics and Distribution
  • Experience working with Software as a Service (SaaS) / web-based applications
  • Demonstrate knowledge of relational database design / functionality

List of Typical Responsibilities For a Carrier Resume


Responsibilities For Carrier Manager Resume

  • Excellent verbal and written communication skills; high attention to detail; ability to clearly and confidently explain new concepts to audiences
  • Excellent time management skills: able to manage project timelines and deliverables
  • Work independently with minimal direction and work effectively as a team
  • Five to seven years’ experience selling and managing large wholesale or national customers
  • Five or more years’ experience in B2B marketing and lead generation activities

Responsibilities For Carrier Account Manager Resume

  • Experience managing major accounts (>$5MM)
  • Experience inInformation Technology and Telecommunications sourcing
  • Preferably experienced in logistic and supply chain industry as well as supplier managment
  • Review the prior week’s service call activity
  • Excellent verbal and written communication with ability to explain technical concepts in simple and understandable terms
  • Demonstrated ability to lead large, cross-functional initiatives and projects

Responsibilities For Vnc-carrier Management Executive Resume

  • Experience in project management or customer/account management; ability to concurrently manage multiple projects
  • Responsible for Cost Management program, which includes securing capacity and managing cost effective carrier base in support of Supply Chain
  • To ensure through the team that all aspects of the business operate within defined corporate; legislative and LLP compliance requirements
  • Work with the customer and internal resources to prioritize tasks, defects, and change requests
  • Proven ability to work with and implement process development and improvement initiatives
  • Experience in NetworkArchitecture design and implementation
  • Experience in aSenior Manager Director level position

Responsibilities For Mgr, Carrier Access Sales Resume

  • Commercial HVAC service experience required
  • Have strong motivation to work on a sliding scale, commission based pay structure. Be driven and paid by results
  • Insurance industry experience required
  • Experience in telecommunications support, maintenance and accountability
  • Carrier operations management experience, Required

Responsibilities For Carrier Alliances Manager Resume

  • Experience in Customer Success, Account Management or Back-to-base Sales roles
  • Coordinates with regional and global account teams to ensure excellent service levels to assigned customers
  • Develop programs to measure the effectiveness of the technical sales teams
  • Maintaining and expanding BlackBerry’s existing customer base in the Enterprise Software space
  • Releasing barges over the weekend. This requires TowWorks review of loadings, inputting Releases in TowWorks and notifying barge line of release by 11 am
  • Working closely with customer service
  • Networking Protocols (with an emphasis on Layers 1,2, & 3)
  • Mentoring and responsibility of carrier related costs

Responsibilities For Mail Carrier Resume

  • Educate carriers on all relevant processes including, but not limited to, on-boarding requirements, freight operations, invoicing and technology usage
  • Supplier Conversions - work with GL CoE to convert delivered produce supplier to FOB utilizing the TMS creating cost savings resulting in increased LEI
  • Adept at developing and delivering technical presentations
  • Determines customer’s technical requirements and develops technical solution, interfacing with customer and internal Engineering resources
  • Keep continuous improvement by job-learning to adapt with ad-hoc challenges and market changing
  • Develop plans and strategies for developing business and achieving the company’s sales goals
  • Technical and product presentations, network design, consulting, and formal proposal writing
  • Prepare all weekly carrier reporting utilizing a variety of metrics
  • Frequently assess based on performance appraisals to ensure the best service in class. fully engaged in serving the company and our customers with passion

Responsibilities For Lead Carrier Disputes & Collection Analyst Resume

  • LAN/MAN/WAN technologies & designs including DS-x, OC-x, WDM
  • Voice Network Technologies (including VoIP, SIP and Managed PBX)
  • Data Networking Technologies, Functionality & Services (MPLS, VPLS, L2VPN, L3VPN, IPv4, IPv6)
  • Write-off’s / GL outages / Stale Date Check handling
  • Ensure registration information is inputted into the appropriate operating system for Carrier activation and troubleshoot any issues with activation
  • Self-motivated and fully capable of managing multiple projects simultaneously
  • Follow up the booking status/ track & trace shipment from delivery at origin till arrival destination completely
  • Keep updating market tariff to related parties (local and oversea commercial offices)
  • Assist in maintaining the confidentiality of customer and business data at all times

Responsibilities For Carrier Sales Engineer Resume

  • Ensures customer's freight is picked up and delivered using safe, reliable carriers
  • Serve as primary contact and communication channel for a deck of carriers; ensure other groups within Carrier team is performing as required
  • Serve as carrier's advocate within Ryder to resolve issues including projects and tasks
  • Work toward goal of improving carrier ability to do business with Ryder more efficiently
  • Assist tracing efforts of all shipments to ensure pickup and delivery requirements are achieved
  • Work with department management to develop and maintain standard operating procedures for all processes
  • Help the team in resolving technical concerns with WorkFront and access databases and servers
  • Monitor and respond to all team and multiple internal team inquiries regarding data input into the WorkFront system

Responsibilities For Consultant, Motor Carrier Filings Resume

  • Responsible for WorkFront reporting to executives
  • Abide by all University rights, rules, and responsibilities, as well as collective bargaining agreements – this is an SEIU union position
  • Provides assistance to the Manager of Mail Operations and Services in completing critical tasks and projects
  • Confidentiality and sensitivity in handling personnel and confidential mail matters is of importance
  • Negotiate price and capacity with a goal of creating benefit and overall increase in company profit, efficiency and service levels to support divisional needs
  • Process loads for payment using TMW software

Responsibilities For Senior Manager Carrier SD Resume

  • Index paperwork using Pegasus software
  • Answer occasional phone calls regarding load payment status
  • Identify potential new transportation partners or opportunties with existing carrier accounts to implement the MFN strategy for Amazon
  • Negotiating multi-million dollar agreements
  • Identify gaps in lane coverage, partnering with core & strategic carriers to ensure service on produce lanes

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