Care Delivery Resume Sample

19 votes

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Kennedi Kutch
14377 Ruth Island,  Houston, TX
+1 (555) 885 9790

Work Experience

Director, Care Delivery
04/2016 - PRESENT
New York, NY
  • Along with the Quality department, partners with contracted hospitals on various hospital quality programs, initiatives, and hospital quality dashboards to include, but not limited to: National and State quality reporting programs, patient flow processes, unique quality metrics related to the hospitals’ patient populations served
  • Identify and track key performance indicators (e.g., financial metrics, adoption, usage and customer satisfaction) for each digital product and utilizing each product’s metrics to
  • Provide health screenings as indicated by a Focus on Care Screening
  • Recommendation report that is provided for each patient
  • Conduct annual physical exam & wellness assessments within a home setting
  • Assures personal compliance with licensing, certification, and accrediting bodies
  • Evaluates and treats center patients in accordance with standards of care
  • Follows level of medical care and quality for patients and monitors care using available data and chart reviews
Enterprise Clinical Performance Care Delivery Aprn
09/2011 - 12/2015
Philadelphia, PA
  • Completes all medical record documentation appropriately after each patient encounter or prior to end of shift
  • Follows policy and protocol defined by VP Medical, Medical Advisory Committee and Chief Medical Officer
  • Meets with CMD to review outcome data, quality management metrics and other metrics, and assure proficiency in the policies, procedures and care protocols in accordance with PIPC population health model
  • Participates in potential growth opportunities for new or existing services within the Center
  • Participates in the local primary care “on-call” program of Partners in Primary Care and Physician Association
  • Assists in the coordination of patient services, including but not limited to specialty referrals, hospital and SNF coordination, durable medical equipment and home health care
  • Experience with MS Office Outlook and Word
  • Understanding of various data sources including Service Fund, EDW, claims data, etc..
  • Provide hands-on management of all billing programs, systems, processes and third-party vendors to ensure accurate, timely and well-controlled activities related to billing, collections, claims submission, and support
Home Care Delivery Tech CDL
10/2007 - 03/2011
New York, NY
  • Develop detailed controls and processes for end-to-end claims submission and billing/collection activities
  • Work with Care Delivery personnel on issue resolution and EMR deployment
  • Participate in variance projects surrounding Medicare Advantage payment initiatives and CMS payment models
  • Utilize database tools (SQL Server, SAS, PL/SQL Developer) to extract data and manipulate large, complex datasets from various sources
  • Assist in the development of monthly reporting to support all of the Care Delivery Segment
  • Apply statistical concepts to data so that findings would hold up to independent peer review
  • Produce reports utilizing MS Excel, PowerPoint, and SQL Server/SAS
  • Interpersonal skills necessary to interact successfully with a wide range
  • Strong working knowledge of Microsoft Office, Web-based and project management tools


Strayer University - Chesterfield Campus
2001 - 2006
Bachelor's Degree in Business

Professional Skills

  • Clear oral and written communication skills. Demonstrates interpersonal skills to establish and maintain good working relationships with colleagues. Uses correct grammar, syntax, and format
  • Communicate effectively and have excellent organization skills
  • Prior experience working in a physician’s office
  • Experience working with physicians and other clinical practice employees
  • Demonstrated ability to work collaboratively across multiple teams within the company as well as outside the company
  • Pay for Performance with strong merit-based pay increases
  • Possession of valid state driver’s license, current auto insurance and access to an automobile

How to write Care Delivery Resume

Care Delivery role is responsible for insurance, digital, design, reporting, database, finance, software, administrative, health, compliance.
To write great resume for care delivery job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Care Delivery Resume

The section contact information is important in your care delivery resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Care Delivery Resume

The section work experience is an essential part of your care delivery resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous care delivery responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular care delivery position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Care Delivery resume experience can include:

  • Look up patient information in internal computer system
  • Use fax and copier
  • Respect and maintain patient confidentiality at all times
  • Displays a professional, approachable and selfless demeanor
  • Ochsner offers a comprehensive benefits package designed to accommodate the diverse needs of its employees. Want to learn more?
  • Masters in Public Health or related clinical field

Education on a Care Delivery Resume

Make sure to make education a priority on your care delivery resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your care delivery experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Care Delivery Resume

When listing skills on your care delivery resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical care delivery skills:

  • Develop a strong relationship with medical staff, peers, managers, patients and employees
  • Participates in the interviewing selection and upgrading of nursing personnel in conjunction with the Director of Nursing and center’s Administrator
  • Counsel’s staff in matters pertaining to clinic facility policy and procedure and disciplines when necessary according to facility rules and regulations
  • Attends to monthly nurse’s supervisor meeting and other meetings as required
  • Large percent of time performing computer based work is required
  • Attention to detail, demonstration of initiative, and a self-starter

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