Business Solution Analyst Resume Sample

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Eldora Kling
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Work Experience


Senior Business Solution Analyst
08/2017 - PRESENT
Philadelphia, PA
  • Assist in GIT Projects and any small local initiatives
  • Serve as a Backup to local IT Manager –BS
  • Identify functional work packages, planning in terms of deliverables, work assignment and dependency, etc. Overall in charge of the solution design and system configuration to meet the business requirements
  • Provide functional quality checks to ensure specifications adhere to standards, content rich and consistent. Functional team management in terms of monitoring deliverables, progress, reporting status, action item management etc
  • Develop Functional Specification review plan in terms of peer/business review, coordinate with business to ensure their availability etc. Validate the Change requests in order to analyze, assess impacts, work with business to get approvals
  • Act as single point of contact for input of Change requests, Risks, Issues and Key decision, status update to IT Project Manager. Support IT Project Manager in terms of planning for future phases such as Test, Transition and Deploy at the appropriate time before the start of those phases
  • Apply procedures and defined standards to meet current business, customer and technical requirements and leads others in resolution of problems. Innovates and optimizes processes and methods within the domain to meet system or user requirements and develop new functionality
  • Understands business strategy and objectives by studying the business function, gathering information, and evaluating output requirements and formats
Business Solution Analyst
08/2013 - 03/2017
Phoenix, AZ
  • Creates documentation including requirements, user stories, acceptance criteria, feature description PowerPoint decks, user guides, process flows, and wireframes
  • Understands module dependencies within applications
  • Assist with developing business test cases and testing procedures for iOS and Android applications
  • Executes test scripts and analyzes results to confirm product solutions match the documented business needs
  • Provides testing updates and documents defects and issues
  • Ensures traceability to requirements
  • Collaborates with application developers, designers, and architects to ensure a shared understanding of the business model and the detailed function requirements
  • Contributes insight into how mobile applications can be used to meet business objectives
  • Reviews estimates, requirements documentation and testing efforts for various projects and initiatives
Business Solution Analyst BPM
02/2011 - 07/2013
Houston, TX
  • Monitors progress of projects by tracking activity, resolving issues, and recommending actions
  • Provides project management with regular updates on deliverable timeline and project status
  • Assists with developing business test cases and testing procedures
  • Contributes insight into how reporting applications can be used to meet business objectives
  • Assists with developing business test cases and testing procedures for iOS and Android applications
  • Reviews estimates, requirements documentation, and testing efforts for various projects and initiatives
  • Have ownership for a Support product line or multiple products, including feature prioritization and overseeing its roadmap

Education


George Fox University - Boise Center
2005 - 2010
Bachelor's Degree in Business

Professional Skills


  • Very good command of English language (speaking & writing) and work experience in a multi- national environment
  • Very good command of English language (speaking & writing) and work experience in a multi-national environment
  • Experience in reporting analysis and working with large data sets
  • Experience business analysis and application support in multi-national companies
  • More than 7 years of experience in IT industry
  • Experience as business solution analyst
  • Creating complex conceptual designs (including application interfaces and interactions) and dashboards

How to write Business Solution Analyst Resume

Business Solution Analyst role is responsible for travel, software, retail, finance, training, integration, database, procurement, security, analysis.
To write great resume for business solution analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Solution Analyst Resume

The section contact information is important in your business solution analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Solution Analyst Resume

The section work experience is an essential part of your business solution analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business solution analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business solution analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Business Solution Analyst resume experience can include:

  • Act as a SCRUM Product Owner, and develop detailed requirements and stories for worldwide delivery teams -- from the high level requirements to detailed story level
  • Work closely with Operations and Support team to ensure that their requirements are met to allow for High Uptime and excellent customer experience
  • Computer Literacy in Microsoft Office programs with Advanced Excel skills
  • Exemplary presentation & negotiation skills
  • Act as a SCRUM Product Owner and maintain the Support applications & APIs backlog, including grooming, prioritization and value definition
  • Experience in database software including running queries

Education on a Business Solution Analyst Resume

Make sure to make education a priority on your business solution analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business solution analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Solution Analyst Resume

When listing skills on your business solution analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical business solution analyst skills:

  • Strong relationship building and maintaining skills
  • Strong analysis skills and able to quickly learn new concepts and systems
  • Strong knowledge of the iOS or Android mobile platforms, and a strong understanding of its capability
  • Strong knowledge of the iOS or Android mobile platforms, and a strong understanding of mobile device capability
  • Advanced written, verbal, analytical, and communications skills required
  • Able to read and understand ABAP codes to be able to effectively work with developers

List of Typical Experience For a Business Solution Analyst Resume

1

Experience For Senior Business Solution Analyst Resume

  • Remain flexible and change priorities in a challenging and fast-paced environment
  • Plan in effort estimation (sprint planning) and roadmap development sessions to define sprints based on business priority and impact
  • Operate as key contact to business and operations teams in support of defining application enhancement requests
  • Good understanding of different components of Hadoop ecosystem (Hive, HDFS, Hbase, Spark)
  • Experience in business and process analysis
2

Experience For Senior Enterprise Business Solution Analyst Resume

  • Experience as a team member of successful software project implementations related to Quote-to-Cash
  • Experience in a Business Architect type role
  • Manage and oversee user acceptance and business validation cycles with SMEs
  • Working knowledge about cloud computing services on AWS/Azure
  • Supports security patching and upgrades by working closely with Solution Architect and strategic partner if required
  • Responsible for collecting high level business requirements and driving the requirements into business solutions
  • Support and maintain WND EDI interfaces, including assistance to customers for improving EDI performance
3

Experience For Business Solution Analyst RPA Resume

  • Facilitate the gathering of requirements by working with the cross functional team to understand their business and technical needs
  • Participate in planning and scoping sessions for a technology product or platform
  • Partner with UX team to deliver intuitive and efficient internal and external-facing applications
  • Assist the company in maintaining robust, reliable, efficient and flexible computer-based systems
  • Serve as a consultant to customers, providing insight on product features and benefits
  • Knowledge about batch and stream processing in distributed and scalable systems (Sqoop, Kafka, Oozie)
  • Be the project coordinator for various business projects in a range of logistics and warehousing activities
  • To ensure the company's IT assets, software and licenses are identifiable and reasonably safeguarded at all times and timely deployed
4

Experience For Business Solution Analyst BPM Resume

  • Work closely with colleagues on the University Information Systems team as well as with business users (administrators for all University’s schools/divisions, deans, departmental leaders, etc. as well as President and Provosts Office and departmental users) that the team supports
  • Gather information from project sponsors, application stakeholders and applicable IT subject matter experts to derive solution options and proposed solution approach
  • Supports applications and systems and ensures integrity and validated state during their lifetime either within ERP or through strategic partner
  • Ensure that detailed designs align with original intent of sponsoring business team
  • Documentation of solution approach
  • Research industry trends, and ensure flexibility of solution design to anticipate future needs/challenges
  • Takes on coordination activities related to smaller changes for systems within area of responsibility either within ERP or through strategic partner
  • Follows incident and change control procedures and release governance procedures
5

Experience For Consumer Banking BIO Business Solution Analyst Resume

  • Delivers on call services where needed
  • Work collaboratively with stakeholders to identify project objectives, scope, dependencies and risks for
  • Design, build, test, deploy, maintain, and enhance existing system functionality; develop new features per business requirements and create system documentation, including functional and technical specifications, test plans, and scripts
  • Ensure validation, audit, and legal compliance of system throughout lifecycle
  • Provide content knowledge on Incident, Problem, and Change management processes to appropriate IT teams and collaborate with other IT teams to implement solutions that optimize operational performance of system
  • Responsible for answering customer's data related queries by running SQL queries on RDBMS/No SQL/Hadoop
6

Experience For Business Solution Analyst Business Intelligence Resume

  • Responsible for provide consulting support to solve business problems in the area of customer analytics in big data
  • Facilitate the definition and agreement with business on requirements of scope and business objectives
  • Act as the team subject matter expert and coordinates with business partners when additional external information is required; Impart training in relevant product/business areas
  • Be the project manager for various projects, analyze processes and create a business plan for each project
  • Full ownership of all support and maintenance for all WHS related applications
  • Project management for WMS and operationally related applications
  • Builds and maintain relationships with the project team and business stakeholders
7

Experience For Business Solution Analyst, Global IT Resume

  • Collaborate with global cross-functional teams, such as finance, operations and IT to research and develop effective process solutions with a focus on scaling the business to higher volumes and minimizing manual workarounds
  • Work closely with the IT teams ensuring that needed business capabilities are met by the most efficient, effective use of IT processes, technology and data management
  • Ensure projects and proposals are well formed and align with corporate strategic goals
  • Function as an expert resource to the business to answer or facilitate responses to business related technology questions
  • Proactively communicate project status to Project Manager, Business stakeholders, as appropriate
  • Identify opportunities to improve reporting and technology solutions to make us a more efficient organization through discussions with other businesses, online research, trade journals and other relevant sources
  • Be the ‘go to’ person for technical queries around systems
  • Oversee and perform all analytical and conceptual activities to an accountable solution portfolio in direct partnership with internal business customers (mainly Supply Chain, Manufacturing, Site Services, Logistics & Distribution)
8

Experience For FX / Derivatives Business Solution Analyst Resume

  • Take an active part in the solution’s lifecycle management (of SAP MM, IM, WM)
  • The prime focus is to make sure that the solution is chosen to fulfill known and understood business requirements, fitting into the IT roadmap definitions and continuously providing business value over its lifecycle
  • Oversee and perform all analytical and conceptual activities to an accountable solution portfolio in direct partnership with internal business customers (mainly Commercial, Logistics &Distribution)
  • Take an active part in the solution’s lifecycle management (mainly SAP SD)
  • Help drive/support enterprise-scalable product design, development and deployment in an agile environment
  • Coordinate with business subject matter experts (SMEs) and stakeholders to capture key solution features and capabilities for solution design
  • Author detailed functional and non-functional business requirements / user stories for each solution
  • Interface with clients to define and document requirements for a named set of custom developed or vendor software products. Creates documentation including requirements, user stories, acceptance criteria, feature description PowerPoint decks, user guides, process flows, wireframes, and newsletters
9

Experience For Market Bat-business Solution Analyst Resume

  • Leads and is responsible all Testing and QA activities within the project lifecycle. Partners with and manages offshore QA resources to develop and execute Test Plans, Test Scripts and all other deliverables and activities related to Quality Assurance of the Products
  • Provides feedback to offshore QA resources
  • Works closely with user representatives (Marketing, Manufacturing, Finance, Customer Support, Sales, etc.) and the software development teams (Application Development, IT, Architecture) during the Requirements and Planning, Design, Development, and Verification / Validation phases of a project
  • Involve understanding, structuring, detailing, and validating the requirements to ensure a suitable end-to-end solution
  • Partners with business functions to define, determine, analyze, document and communicate the objectives, business requirements
  • Leads or conducts requirements management activities, as necessary, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders within the organization
10

Experience For Business Solution Analyst Resume

  • Work closely with Finance Analysts, Product Management, Software Development, System Architecture, SQA, User Interface and other key stakeholders to translate requirements into effective solutions
  • Experience in requirements analysis required
  • Systems Integration experience
  • Experience in a variety of processes – Order To Cash; Lead to Order, Plan to Make
  • Analyze and design processes that support integration between different functional areas (finance/marketing/manufacturing etc.)
  • Ensures alignment between requirements and solution design
  • Perform current state analysis to identify gaps between existing capabilities and future state business need, and provide feasibility assessments and options to determine the optimal solution

List of Typical Skills For a Business Solution Analyst Resume

1

Skills For Senior Business Solution Analyst Resume

  • Strong hands-on technical skills, operational background, and working experience with infrastructure technologies and business applications
  • Good understanding of Logistics and Distribution business processes
  • Good understanding of Sales, Logistics and Distribution business processes
  • Drive and optimize a new request intake process, working with stakeholders and multiple scrum teams to prioritize and define an actionable roadmap
  • Excellent analytical & problem-solving ability
  • Progressive business analysis experience
  • Or equivalent experience in various roles
  • Domain knowledge and hands-on configuration experience of SAP MM, IM &; WM modules
  • Domain knowledge and hands-on configuration experience of SAP Sales & Distribution module
2

Skills For Senior Enterprise Business Solution Analyst Resume

  • Recent experience in SAP HANA
  • Being recognized as an expert on one or more applications vendors/products within the AIM portfolio
  • To enable delivery of business improvement that requires technology change by identifying, defining and documenting the opportunity and potential benefits
  • Responsible for actively participating Design thinking sessions to gain insights into end user and customer needs
  • Collaboratively get work done by working with high performing teams across multiple geographies
  • Design innovative and forward-thinking approaches to solving business problems
  • Ensure each project team has same level of understanding on client requirements. Responsible for Quality of requirements and customer satisfaction
3

Skills For Business Solution Analyst RPA Resume

  • Collaborates with the Engagement Manager, onsite BSA and TDM in creating and presenting the appropriate project on-boarding processes and materials (Charter/SOW/High-level Requirements)
  • Creates documentation including requirement User Stories, Acceptance Criteria, Feature Description PowerPoint decks, Process Flows and Analysis Models, Journey Maps, Wireframes and User Guides
  • Manages the Product Backlog for a Product, working with the onsite BSA and Engagement Manager to prioritize requirements
  • Leads and is responsible for all Testing and QA activities within the project lifecycle. Works with and manages US India (USI) QA resources to develop and execute Test Plans, Test Scripts and all other deliverables and activities related to Quality Assurance of the Products
  • Have a good understanding of industry standard Order to Cash and Procure to Pay processes
4

Skills For Business Solution Analyst BPM Resume

  • Working experience
  • Good understanding and application of tools, principles, concepts, and techniques related to requirements, data, usability and process analysis
  • Assists Engagement Manager, TDM with status reporting
  • In-depth knowledge of at least one full module of the market leading ERP, CRM, Retail or SCM systems
  • Work with Enterprise Application Support Management to coordinate the handling/escalation of daily production support issues in a timely and efficient manner
  • Responsible for driving adoption of AIM delivered solutions
  • Knowledge/Understanding of 1 or 2 other SAP Modules
  • Able to manage ambiguity and conduct rapid prototyping to mature requirements
  • Support the full project lifecycle from requirements analysis, design, build, test and deployment working with internal, external and third party suppliers
5

Skills For Consumer Banking BIO Business Solution Analyst Resume

  • Own the collaboration and preparation of work needed for new project requests, including the definition of scope, resource need, and estimates
  • Look across the various enterprise-wide initiatives (underway and upcoming), and be able to ascertain system and process impacts
  • Provides functional support to practitioners and firm clients. Engages with various ITS organizations to resolve problems as they arise
  • Identify functional work packages, planning in terms of deliverables, work assignment and dependency, etc. Be overall in charge of the solution design and system configuration to meet business requirements
  • Provide functional quality checks to ensure specifications adhere to standards, are content rich and consistent. Functional team management in terms of monitoring deliverables, progress, reporting status, action item management, etc
  • Develop Functional Specification review plans in terms of peer and business reviews. Validate Change Requests to analyze, assess impacts and work with business to get approvals
6

Skills For Business Solution Analyst Business Intelligence Resume

  • Apply procedures and defined standards to meet current business, customer and technical requirements and leads others in resolution of problems. Innovate and optimise processes and methods within the domain to meet system or user requirements and develop new functionality
  • Regular interaction with business communicating the project portfolio, technology roadmap, and planning on future business objectives
  • Identification of high-value business improvement opportunities for programmes with measurable benefits
  • Accuracy and completeness of specifications is critical to minimise programme changes and associated costs
  • Provide thought leadership to the Adobe Information Management (AIM) organization and to business on how to achieve results
  • Serve as an intake funnel for the AIM delivery teams
  • Plan and manage Application Assessment and Requirements activities for projects and enhancements
  • Prototype the solution to our business partners
  • Work with Enterprise Application Architecture, Project Management, and Development to plan, design and delivery of solutions
7

Skills For Business Solution Analyst, Global IT Resume

  • Understand capability of applications (SAP and non-SAP) in environment and provide guidelines to business partners on current capabilities vs. offers that require development work
  • Participate in and/or manage various process improvement projects to increase operational efficiency
  • Mandarin language is an advantage
  • Able to work in an agile environment and often on multiple initiatives in parallel
  • Professional IT or other experience preferably within multiple technology or business domains and 6-7 years of experience in SAP BW as well as 2-3 years of experience SAP BO, Tableau
  • Strong experience in global projects as an Analyst – understanding the functional side of business and translating into IT language to get the deliverables completed on time and within budget
  • Very good command of English language (speaking and writing) and work experience in a multi-national environment
8

Skills For FX / Derivatives Business Solution Analyst Resume

  • Self-starting and team-oriented, with the ability to mentor others
  • Master’s in Business Administration or equivalent educational qualification
  • To support the International Business area with key projects
  • Develop expertise in the business processes (Concept to Market, Lead to Quote, Order to Cash), IT systems, data and functional/industry domain knowledge to support the Commercial business units of RMG
  • Project Planning and Management – Ability to take a concept and turn it into a proposed project. Define project scope and schedule while focusing on timely delivery of value; organize and lead project status and working meetings; manage risks and issues; stakeholder expectation management; and overall solution delivery
  • Communication – Proven ability to be an interface between business users and IT teams to facilitate large and small scale changes and complex problem solving. Ability to perform stakeholder analysis and communicate effectively with both business and technical teams
  • Technical – Sufficient level of technical background to provide highly-credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues
  • Problem Solver – Proven experience using structured, disciplined approaches to solving technical, data, and logical problems. Ability to focus on details while maintaining the “big picture” view
9

Skills For Market Bat-business Solution Analyst Resume

  • Previous experience with development of commercial software applications and agile development methodologies is highly desired
  • Previous experience with business process improvement/automation is highly desired
  • Drive and monitor overall portfolio health through metrics, dashboards, and status reports
  • Be a visionary for the next generation portfolio metrics dashboard
  • Collaborate across multiple scrum teams to produce a leadership level portfolio roadmap
10

Skills For Business Solution Analyst Resume

  • Own the capability roadmap for Adobe’s custom web lead form platform
  • Own the SaaS Event Management vendor relationship and capability roadmap
  • Manage projects within the team portfolio, as needed
  • Compile and present project status updates for major leadership reviews
  • A natural curiosity and passion for technology
  • Play an active role working closely with the development & Quality Assurance teams in the definition of the requirements, carrying it through development, testing, and production launches
  • Closely monitor development progress during each sprint, reporting out on value and quality metrics regularly to IT & Business stakeholders

List of Typical Responsibilities For a Business Solution Analyst Resume

1

Responsibilities For Senior Business Solution Analyst Resume

  • Reviews test plans and testing methodology to mitigate risks and participates in testing the solution to ensure the solution meets functional and non-functional requirements within the organization
  • Approach projects strategically, anticipate problems before they occur, and take proactive measures
  • Proactively identify, resolve, document, and communicate issues
  • Identify opportunities to increase efficiency and productivity within the context of the overall business strategy
  • Systems analysis and solutions required
2

Responsibilities For Senior Enterprise Business Solution Analyst Resume

  • Applies know-how to specific defined processes within ERP
  • Develops own business / technical critical know-how within area of expertise in ERP and learns from others with expert knowledge in the field
  • Supports strategic partner in the day to day operations
  • Supports the implementation of projects and execution of release tasks within area of technical expertise in ERP
  • Develop and mature relationships with the business stakeholders across a business area
  • Mentor and train others on the use and application of the tools and core techniques
  • Contribute to development of business analysis tools, templates, methods
  • Leadership – Proven ability to work independently and drive an initiative by translating the business strategy and scope to a solution. Demonstrate understanding of customers' business processes, technologies, and challenges. Serve as a technology thought leader for assigned business function by implementing capabilities that fit into the overall technical strategy of Adobe

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