Business Process Architect Resume Sample
Darrel Dibbert
90018 Scotty Street,
Houston,
TX
+1 (555) 448 7801
Work Experience
Senior Business Process Architect
04/2018
-
PRESENT
Dallas, TX
- Largely independently execute assignments and deliverables
- Has knowledge of best practices and how own area integrates with others
- Develop detailed understanding of all core business processes
- Analyze, understand, and document current-state and/or similar business process models and business requirements to support design, optimization, and documentation (mapping) of new processes to support business objectives
- Facilitate one-on-one interviews and cross-team process workshops as part of process discovery, improvement, and change management
- Deliver informative and persuasive presentations effectively and present to a broad audience to gain buy-in and acceptance to action
- Provide and communicate understanding of both the technical and programmatic aspects of a project to the project team as well as Executive Management
Business Process Architect
12/2012
-
03/2018
Philadelphia, PA
- Communicate, inform, and educate effectively at all levels of an organization
- Develop and track project cost and schedule, working to meet project milestones
- Assist in the evolution of the department’s supporting infrastructure by evaluating alternative courses of action and recommending adjustments and improvements to methods and tools
- Acts as Trusted advisor for the larger implementation team
- Defines the standard for communication and customer interactions by positive example
- Determine, present, and gain approval from decision makers and stakeholders of all deliverables (e.g., charter, business case, design directions and recommendations, requirements, roadmaps, etc.)
- Provide end-to-end expertise during the implementation of new product offerings and provide analysis of billing and invoicing issues that arise during the NPI cycle
- Conduct process and business analysis and present results and recommendations
- Define project plans, resource requirements, costs and project schedules
Retail Business Process Architect
12/2007
-
10/2012
Los Angeles, CA
- Develop metrics that provide data for process performance assessment to identify difference-making opportunities
- Collect data to identify root cause of problems
- Provide content and deliver required training and communications in support of business readiness activities
- Survey and analyze industry practices for consideration in designing new operational capabilities and processes
- Develop and create communications plans to affected customers and stakeholders
- Actively participates in the Scrum processes used to develop solutions
- Actively participates in design discussions with technical associates and develops service cases using Pega platform for the Customer Service - Communications and Media application employing best practices
Education
University of Phoenix - Utah Campus
2001 - 2006
Bachelor's Degree in Business
Professional Skills
- Excellent relationship building skills and sound interpersonal skills, while maintaining a high level of professionalism
- Exceptional communication skills and the ability to communicate appropriately at all levels of the organization, including exceptional presentation skills
- Strong analytical thinking, organizational and problem solving skills
- Excellent consulting, process optimization and project management skills, is familiar with an international, multi-cultural environment
- Excellent structured problem-solving skills
- Excellent facilitation skills with interactive workshops including 10 or more stakeholders
- Strong leadership skills and a passion for design
How to write Business Process Architect Resume
Business Process Architect role is responsible for facilitation, presentation, design, organization, analytical, research, retail, finance, training, security.
To write great resume for business process architect job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Process Architect Resume
The section contact information is important in your business process architect resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Process Architect Resume
The section work experience is an essential part of your business process architect resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business process architect responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business process architect position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Process Architect resume experience can include:
- Experience communicating and advocating for Lean Six Sigma, RPA, and other relevant trends and movements
- Experience in designing high performing business processes that are cross-functional and support enterprise-wide capabilities
- Extensive experience in applying BPM in a variety of situations
- Experience with setting up and order to cash process specifically
- Experience of process analysis (e.g. Six Sigma, Lean) and process modelling (e.g. BPMN)
- Has excellent understanding of general business processes within Retail/ Fashion Industry
Education on a Business Process Architect Resume
Make sure to make education a priority on your business process architect resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business process architect experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Process Architect Resume
When listing skills on your business process architect resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business process architect skills:
- Masters effective business process improvement skills through active participation in the business effectiveness team’s methods, tools, and standards
- Solid written and verbal communication and presentation skills demonstrating a consistent attention to detail
- Strong oral and written communication, presentation, and facilitation skills
- Effective listening and communication skills across executive, mid-level management, and business area teams
- Data analysis/engineering skills using languages such as SQL, Python, R or SAS
- Works effectively with appropriate customer levels
List of Typical Experience For a Business Process Architect Resume
1
Experience For Senior Business Process Architect Resume
- Creates process maps, SOPs, and training materials to ease transition to new process and maximize end user productivity and effectiveness
- Experience using a Business Process Management tool such as Archimate
- Experience in business process modeling and design
- Possess a valid Secret Clearance
- Training/guiding business partners and project participants on process modeling standards
- Verifying and approving testing and “ready for deployment” of new processes or change requests to existing processes
- Identifying processes that would benefit from automation to meet the business goals
- Responsible for coordinating, rationalizing, and integrating business processes
2
Experience For Principal Business Process Architect for SAP Successfactors Resume
- Adheres to Agile practices by working in short cycles and capturing feedback from stakeholders regularly
- Provide scoping services for enterprise initiatives using the Enterprise Taxonomy
- Align incoming modeling requests to the reference architectures
- Manage intake and tracking of process work and analyze for key specifications to ensure modeling work can begin
- Provides oversight and direction during the design, development and implementation
- Work closely with the Product Owner (PO) to understand Application Roadmap. Define User Stories and facilitate story grooming
3
Experience For Business Process Architect, Manager Resume
- Analyzes and understands complex, multi-tiered business processes within all functional teams (Operations, Supply, Sales, Marketing, Legal, Finance, etc.)
- Performs detailed studies of existing processes to identify opportunities for improvement and to capture baseline performance before changes are made
- Works closely with PMO leadership to integrate business process modeling activities into overall solution delivery methodology
- Support Transformation – Transition of Low Complex/High Volume transactional processing & Sales enablement ‘back-office’ activities to low cost centres
- Manages large-scale, cross-functional, complex process improvement projects while, often concurrently, scoping other projects in the pipeline
- Oversees and reviews the deliverables of lower level managers and designers to ensure accurate and consistent analysis and reporting
- Envision future state business services/processes and to construct roadmaps representing evolution from current to future state
- Upporting technologies related to; SAP, CAPPM, BI tools and Business Analytics
4
Experience For Retail Business Process Architect for Western Resume
- Act as liaison conveying information needs of the business to delivery teams and data constraints to the business
- Process Mentoring and team Development
- Act as consultant to our Business and technology partners regarding the Enterprise Taxonomy
- Participate in development of process prototype meeting enterprise standards
- Support and coach Process Owners, Process Leaders and Process Users to make sure that Infineon’s Business Processes are executed according to rules
- Diagram, document and help automate those process using robotics
- Knowledge & expertise in business process modeling and central process repositories
- Knowledge of Sales and Marketing in the Communications and Media industry would be an added advantage
- Functional Consulting for Telecom Vendors / Service Providers
5
Experience For Principal Business Process Architect Resume
- Deep understanding of RPA technologies and practices
- Deep expertise in common Business Process Modeling tools
- Support rollout of enterprise process modeling standards
- Support maintenance of enterprise process modeling standards and best practices
- Participate in development of process analysis, prototypes and POCs meeting enterprise standards
- Participate in quality assurance of process models being delivered
6
Experience For Retail Business Process Architect Resume
- Develop project requirements related to process modeling
- Comfortable in team working/interaction
- Assists in the identification of enhancements to Pega platform and Customer Service for Communications and Media applications
- Provides continuous feedback to Product Management and improves implementable features
- Technical experience, with direct experience and advanced knowledge of the business domain and principles, methods, and techniques applied in managing, developing, implementing, and maintaining complex IT business systems
- Provide advice and guidance based on a strong track record of successful process redesign implementation and insightful lessons learned from unsuccessful efforts
- Elicit, understand and document business process flows, business requirements and any new /modified business controls and business policies
- Uses Lean Six Sigma concepts to performs end-to-end redesign of complex business process and incorporates input from diverse stakeholder groups
- Incorporates Robotic Process Automation opportunities into future-state processes
7
Experience For IT Business Process Architect Resume
- Estimates and models potential business value from specific business process improvement activities
- Works with project teams through all stages of project lifecycle to design, build, test, and deploy changes to business process in alignment with other elements of complete solution
- Measures impacts of process improvements, quantifies benefits in alignment with project business cases, and reports to leadership on results
- Works closely with Change Realization Lead to incorporate business process changes into change realization plan
- Facilitates workshops with stakeholders to collaborate on process ideas and devise optimal solutions
- Promotes Lean Six Sigma and RPA concepts throughout the organization and leads informal education sessions
- Provide end-to-end expertise during the implementation of new product offerings and provide analysis and recommend solutions to address issues in the quote to invoice space that might arise during New Product Introduction cycles
8
Experience For Business Process Architect for SAP Migration Resume
- Design operational processes and provide business requirements. Collaborate with IT to define solutions in alignment with IT architecture roadmap, achieving stated goals while balancing technical, timeline or budget constraints
- Review and where applicable create project plans, resource requirements, costs and project schedules
- Assists in the evolution of the department’s supporting infrastructure by evaluating alternative courses of action and recommending adjustments and improvements to methods and tools
- Participates in the organization’s ongoing transformation into a continuous improvement culture
- Is appointed to more than one global business domain
- Develops and implements business cases which have strategic impact on enterprise business processes
- LEAN/SixSigma, BPM Techniques, Process & Enterprise Frameworks ( APQC, Zachman, TOGAF )
- Numerical aptitude to make project estimates and process cost/benefit analysis
- Identify and solve problems, collect data, establish facts and metrics, draw improvements as well as adapt to novel situations
9
Experience For Business Process Architect, Senior Manager Resume
- Manage Project Teams and indirectly supervise stakeholders, impacted users and any other people that are needed to make process improvements successful
- Develop a business process architecture based on a situational awareness of various business scenarios and motivations
- Capture the tactical and strategic enterprise processes that provide traceability through the organization and are mapped to metrics and business requirements that feed into ongoing governance
- Contribute to the definition of the set of strategic, core and support processes that cross functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources, and controls are involved in the processes
- Provide business process analysis for large-scale business and technology design activities
10
Experience For Senior Finance Business Process Architect Resume
- Work with Process Owner, Business Architect, Solutions Architect and other subject matter experts to identify scope of processes pertinent to the initiative/project
- Conduct interviews with stakeholders to define current and future state of business processes
- Familiarity with business process management tools and frameworks
- Partner with project sponsors and company management to plan, prioritize, and manage process improvement projects while adhering to the company’s project methodology and quality assurance guidelines
- Analyzes and develops solutions that facilitate continuous productivity, capacity, and quality improvement across all dimensions
- Conducts proactive and consistent research to identify process improvement opportunities including areas of focus, scoping of the project, prioritization, key deliverables, and successful outcomes
List of Typical Skills For a Business Process Architect Resume
1
Skills For Senior Business Process Architect Resume
- Skilled interpersonally, exhibiting solid experience with collaboration, candor, openness, diplomacy, discretion, and integrity; easily establishing rapport and trust
- Proven experience in transformation and process improvement methods
- Work effectively on multiple concurrent initiatives
- C level communication skills
- Expert level analytical skills, with the ability to analyze complex situations, learn quickly and synthesize corresponding solutions, options and action plans
- Assess and decides which methodology to apply and the tools and techniques to utilize to effectively lead each process improvement project
- Prioritizing the team’s deliverables to drive the delivery of most value to the company
- Experience of re-engineering and implementing value chain, end to end processes
- Experience of process architecture and modelling methodologies and frameworks eg APQC, eTOM, ITIL, modelling methods, BPM
2
Skills For Principal Business Process Architect for SAP Successfactors Resume
- Experience using model-based representations that can be adjusted as required to collect, aggregate or dis-aggregate complex and conflicting information
- Proven track record in providing thought leadership to define and implement business/process architecture
- Experience of working within a Quality Management System that meet external audit requirements – ISO27001 and ISO 9001 in particular
- Experience mapping processes back to an enterprise
- Knowledge of, and preferably experienced with Agile/SCRUM methodology
3
Skills For Business Process Architect, Manager Resume
- Experience ofrecognised techniques and methodologies associated with process improvement g. Kaizen, Lean Six Sigma
- Strong user of Microsoft Project, Excel and Visio
- Deliver solid findings and recommendations for improvement opportunities
- Proven ability to work as a liaison and “go-between specialists” to translate EA requirements to product and vice versa
- Experience with the ARGO development toolset
- Experience development in Branch Teller development
4
Skills For Retail Business Process Architect for Western Resume
- Experience in SAP ECC SD
- Experience in retail or supply chain operations
- Strong situational analysis and decision-making abilities. Ability to think creatively and to drive innovation
- Years of project management experience or ERP deployment
- More than 8 years of experience with different business environments and IT related systems
- Deliver solid findings and recommendations for process improvement opportunities based on process analysis techniques
- Assure the quality of process collateral prior to release of process models to the central process library through a process change board
5
Skills For Principal Business Process Architect Resume
- Excellent negotiation abilities with customers, suppliers, peers and all levels of leadership
- Define, analyze and validate detailed system architecture, requirements and design
- Training/guiding business partners and project participants on process modeling standards and best practices
- Working with all impacted parties to plan for the deployment of changes to existing automated process
- Providing the team official sizing and work commitment to agile user stories
6
Skills For Retail Business Process Architect Resume
- Partnering with various IT teams to create a collaborative working environment
- Participating in Agile development scrum for the Process automation platform by providing team’s development impacts
- Overseeing the designers’ adherence of acceptable best practices to create and optimize business process flows and logic
- Partnering with the IT team to drive the creation and development of a Baseline Code package to be used for Business Automation
- Understanding of Deposit Systems
- Structured approach to planning/scheduling of deliverables (project management)
7
Skills For IT Business Process Architect Resume
- Adheres to project management methodology by utilizing internal procedures and tools and identifying areas for methodology improvement
- Apply a structured business process architecture approach and methodology when capturing and analyzing the business processes
- Augments the team’s industry knowledge by sharing best practices in making target solution achieve ease of use
- The ability to test/challenge current thinking and formulate new practices/policies with regard to Process Excellence
- Applies various problem solving and process analysis techniques to evaluate the improvement of processes, strategies and programs
- Understands the various Data Modeling Deliverables, Data Governance and Data Quality
8
Skills For Business Process Architect for SAP Migration Resume
- Conducts impact analysis of technology changes on business processes and existing technology
- Supports client in developing business workflow diagrams
- Knowledge of business process modeling and central process repositories
- MCSE Business Intelligence Solutions Expert
- Experience using Federal Information Security Management Act (FISMA), Web Application Security Assessment (WASA), and/or National Institute of Standards and Technology (NIST) protocols and standards
9
Skills For Business Process Architect, Senior Manager Resume
- Knowledge of VBMS, NCA, and/or VBA technology platforms
- Familiar with several BPM Frameworks
- Understands and can communicate the importance of BPM
- Adapts personal delivery style to the audience and type of presentation
- Work with the Data Architects
- Applies specific functional and/or health insurance business expertise to perform assigned tasks and contributes to specific project deliverables
- Assists in the development of data models and interface design specifications
10
Skills For Senior Finance Business Process Architect Resume
- Documents, tracks, and advises on issues related to data quality
- Participates in collaborative system and data design sessions with the user community, technical architecture resources, and development resources
- Advises on and reviews product documentation, system training material, and system user documentation to support implementation activities (e.g. operating procedures)
- Conducts interviews, fact-finding, and independent research to design creative, progressive solution suggestions for business problems
- Creates appropriate communication materials that are documented and distributed appropriately
- Responsible for structuring, negotiating, and implementing a variety of transactions with clients to realize the company’s business development objectives
- Experience in business Analysis, business process management, engineering, quality management, and software development
List of Typical Responsibilities For a Business Process Architect Resume
1
Responsibilities For Senior Business Process Architect Resume
- Progressive experience managing business process architecture initiatives
- Experience with multiple business process modeling tools and vendors (IBM, Bizagi, etc.)
- 1 to 5years of strong and in-depth knowledge of the Communications and Media industry with a particular focus in the areas of Customer Service, OSS and BSS
- Experience of RPA software (e.g. Automation Anywhere, Blue Prism)
- Experience in business process methodology, governance, frameworks, or project management
- Experience in applying business process architectural principles to business solutions
- Maintain Inmarsat’s Process Architecture ensuring the needs of different stakeholders are met (eg change programme leads, process owners, IT developers)
- Involvement with multiple process modeling techniques (IDEF0, BPMN, etc.)
- Looks broadly across the organization to understand where opportunities are best fit and translates findings to project cost and customer impact
2
Responsibilities For Principal Business Process Architect for SAP Successfactors Resume
- Leads charter development, stakeholder analysis, process design, improvement solutions, testing, and implementation plans through successful application of methodologies for each the project
- Designs and collaborates (with Finance) to track metrics and key performance indicators for each process improvement project
- Develops and coaches internal project team members to understand methodologies, project requirements, timeline, etc. through clear and consistent communication
- Manages relationships with executive business partners and sponsors to help them understand business cases and to foster a culture of continuous improvement across the enterprise
- Maintain Inmarsat’s Component Business Model and ensure alignment between the Process Architecture and the IT architecture
- Ensure that the Process Architecture supports Inmarsat’s Quality Management System and acts as the golden source of truth for external accreditation such as ISO9001/ISO27001
- Maintain and communicate process modelling standards in line with Process Excellence framework
- Create a roadmap for the delivery and development of the value chains that define the process architecture
3
Responsibilities For Business Process Architect, Manager Resume
- Provide regular updates on the health of the process architecture including the creation of an Inmarsat-wide dashboard to track and report the status of process models in the process architecture and the central process library
- Participate in development of operational workflow of the project
- Map processes to an enterprise taxonomy
- Analyze and normalize process level of the taxonomy
- Develops a business architecture strategy based on a situational awareness of various business scenarios, tools, processes and motivations
- Partners with key business stakeholders to develops future state vision, architectural roadmap (process and technology)
- Experience leveraging industry standard methodologies in the areas of Business Architecture, Business Process Management, Continuous Improvement, Business Process Outsourcing and/or Change Management
4
Responsibilities For Retail Business Process Architect for Western Resume
- Expertise in a variety of modeling techniques to capture process, business rules, requirements, information flow, etc. Examples include BPMN process models, use cases, class diagrams, state diagrams, fishbone diagrams, etc
- Present and communicate complex problems and recommended solutions to diverse audiences and executives
- Assesses current technology environment to detect critical deficiencies and recommend solutions for improvement
- Serves as a futurist and a consultant as it relates to platform technologies and industry market trends
- Engages with selected technology vendors to gain insight into new technologies, services and solutions
5
Responsibilities For Principal Business Process Architect Resume
- Leads evaluation and selection of technology, establishes standards and collaborates with departments to boost adopt
- Assesses technology industry and market trends, and determine their potential impact on the enterprise
- The ability to recognize structural issues within the organization, functional inter-dependencies and cross-silo redundancies
- Make recommendations on how to replace customized functionality with out-of-the box solutions
- Provide knowledge with a broad range of old and new technologies to recognize and exploit the advantages of all
6
Responsibilities For Retail Business Process Architect Resume
- Mentor architects, developers, and other resources (technical and non-technical) in aspects of architecture
- Advanced technical expertise in a variety of technologies and technical/architecture areas to include
- Business Process Architecture Development
- Process Metrics and Measurements
- Process Analysis & Redesign
- Facilitation of Process related sessions
- Analyze and validate the client’s business and IT requirements, considering where applicable his business strategy and business drivers, relevant industry trends, key pain points, challenges and priorities
- Drive business development and support license and services sales cycle by providing architectural, solution and industry expertise, in alignment with SAP’s service strategy
7
Responsibilities For IT Business Process Architect Resume
- Design and document the customer’s specific Solution Architecture Scope, Design and Deployment Approach for use by sales, business transformation and professional services and the customer e.g. design authority, customer architects etc
- Scope requirements and develop detailed project plans to meet customer’s business requirements
- Stay informed of the SAP roadmap, solutions, service offerings and market trends
- SAP Product Expertise across multiple key areas for the O&G Industry: Commodity Management/Trading, Treasury/Risk Management, Traders and Scheduler’s Workbench (TSW), Hydrocarbon Product Management, Quantity Conversion, Mergers and Acquisitions)
- Analyze and document dependencies between new business processes and already customized business processes
- Can negotiate away channel and product variances when necessary to increase reusability of the solution
- Work with Enterprise Process Architecture lead to establish and participate in process governance
- Understands and drives asset reuse
8
Responsibilities For Business Process Architect for SAP Migration Resume
- Develop dashboards and metrics
- Support Taxonomy to drive adoption across the firm
- Once requirements and rules have been elicited, document traceability to our reference frameworks
- Analyze and facilitate taxonomy alignment to technology and business assets
- Identify and provide process taxonomy expertise to normalize the process levels in the taxonomy
- Support Enterprise Taxonomy initiatives
9
Responsibilities For Business Process Architect, Senior Manager Resume
- Knowledge and expertise in Tech system projects
- Facilitate cross functional team to meet goals
- Process improvement certification (e.g. Six Sigma, BPM)
- Analyze against taxonomy to understand gaps based on scope
- Experience leading business process and/or technology projects with demonstrated increase in skills and responsibilities across the organization; demonstrating creative, out-of-box thinking and solid project management principles to drive projects to completion
- Design process architectures through collaboration and partnership with various SMEs across the organization
- Quality Management Systems – ISO9001
10
Responsibilities For Senior Finance Business Process Architect Resume
- Familiarity with Visio to create standard business artifacts
- Has excellent command of Centers of Excellence-related processes and tools for all three analyst-related disciplines (i.e., PMO, Requirements Analysis, Change Management, or Quality Assurance)
- Extensive experience in business process architecture best practices
- Lead the organization into a process-driven, team-oriented culture that embraces continuous improvement
- Provide approach and methodologyfor Business Process mapping, respective Business process improvement including modeling of Businesses Processes in respective IT tool and integrating into Infineon’s Process Framework
- Work with teams across Compliance and Operational Risk to identify processes that could be automated
- Analyse and assess those processes against different methods of automation
- Help drive the automation agenda across Robotics, Analytics and IT
- Key member of the SAP Oil and Gas Practice that helps define our client’s core strategic road map and provides leadership in their transformation journey
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