Business Intelligence Analytics Resume Sample

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Isac Mills
23517 Mueller Shoals,  Chicago, IL
+1 (555) 720 0129

Work Experience

Business Intelligence & Analytics Manager
11/2017 - PRESENT
Phoenix, AZ
  • Lead design, development and delivery of strategic data-centric applications leveraging the firm’s next generation BI technologies
  • Provide leadership for all stages for the software development /maintenance for the Business Intelligence application project portfolio. This includes oversight for the design, specification, ongoing maintenance and roadmap of Global Services Service Performance BI project portfolio
  • Act as the key thought leader and strategist for Lord’s BI, Analytics, and Datawarehouse Ecosystem
  • Develop and maintain Key metrics for applications in your assigned portfolio (Program delivery, Budget, tool performance, SLA’s, Customer satisfaction, etc.)
  • Provide supporting analytics for production forecasts, P.O. validation, and ad hoc sales-to-forecast variance analyses
  • Develop and maintain reporting to support the commercial and supply chain teams
  • The BRM needs to have subject matter expertise in both the business and technology
  • Process Improvement - Committed to continuous improvement through empowerment and management by data; is willing to re-engineer processes from scratch
Business Intelligence & Analytics Analyst
11/2010 - 06/2017
Boston, MA
  • Plans organizational structure and job content within budgetary limitations, decides the amount of direct report merit increases
  • Create and drive the development/enhancement of WMP’s methodologies and approaches to client delivery for the areas of business intelligence, data analytics and management
  • Analyze project/reporting outcomes to verify concepts are correct and or reasonable based upon statistical analysis and the original request
  • Intuitively understands how the analysis was produced and reported
  • Enforces adherence to the company's framework and internal controls
  • Maintain a general understanding of the technology and architecture that support the business processes
  • Collaborate with the Operations management staff in creating alternatives and recommending solutions by conducting needs assessment and identifying requirements for the processes and reporting goals of the business or to assist in problem resolution
Business Intelligence & Analytics Intern
06/2005 - 10/2010
Detroit, MI
  • Client Management - Understanding client needs and setting and managing appropriate client expectations within system, project, or contract constraints all while providing exceptional and enhanced customer service
  • Open to manage and work with resources from different location (onshore/offshore model)
  • Ensure the efficient management and operation of production BI tools and platforms
  • Adopt and develop a management style of engagement, professionalism and openness
  • Develop and communicate a clear vision of the business goals to drive results
  • Evaluate and develop team members to align capabilities with roles, business needs and career development
  • Actively monitor and improve employee commitment, using the Harte Hanks employee survey tools and insights
  • Supervises work of others, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Is responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff


Trinity University
2000 - 2005
Bachelor's Degree in Computer Science

Professional Skills

  • Possesses good working knowledge, experience and passion for business intelligence (BI), analytics, reporting, analysis and development of Key Performance Indicators (KPI’s), with an ability to handle a large volume of information and accurate management of large data sets
  • Effective communication, presentation and interpersonal skills with prior experience managing relationships at varying levels of the organization
  • Strong, proven critical thinking, writing, presentation and communication skills
  • Overall business, technology and BI/analytics experience/ skills including leadership and management experience
  • Excellent presentation skills (verbal and written), Strong understanding of analytic/statistical concepts with the ability to explain them to others
  • Good judgment with strong problem-solving and decision-making skills
  • Excellent decision making and problem solving skills is required

How to write Business Intelligence Analytics Resume

Business Intelligence Analytics role is responsible for leadership, sql, excel, design, programming, database, oracle, technology, presentation, analytics.
To write great resume for business intelligence analytics job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Intelligence Analytics Resume

The section contact information is important in your business intelligence analytics resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Intelligence Analytics Resume

The section work experience is an essential part of your business intelligence analytics resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business intelligence analytics responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business intelligence analytics position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Business Intelligence Analytics resume experience can include:

  • Proven leadership skills and the ability to work effectively with groups throughout the company
  • Proven skills to work effectively and achieve results in ambiguous situations or when specific goals are not clearly defined
  • Strong project management skills. Demonstrate initiative and ownership of tasks and projects
  • Strong problem-solving skills, ability to understand operational needs and design technology solutions to drive business outcomes
  • Experience effectively communicating with clients, vendors, teams, and senior leadership
  • Good decision-making skills – analysis, decisiveness, innovation, and judgment

Education on a Business Intelligence Analytics Resume

Make sure to make education a priority on your business intelligence analytics resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business intelligence analytics experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Intelligence Analytics Resume

When listing skills on your business intelligence analytics resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical business intelligence analytics skills:

  • Strong people management skills, with strong track record of hiring and developing diverse analytic teams of 10+ employees
  • Strong SQL skills and experience with BI tooling, such as Tableau or Looker
  • Solid written and verbal communication skills and proven ability to work cross functionally at all levels of a matrix environment
  • Proven track record of effectively leading and managing employees, managing performance, setting goals for team/individuals and provide mentoring
  • Excellent organizational, time management, and project planning/strategizing skills
  • Demonstrated team management and mentoring experience with a strong desire to support individuals professional development

List of Typical Experience For a Business Intelligence Analytics Resume


Experience For Business Intelligence & Analytics Manager Resume

  • Proven attentive and active listening skills, with attention to detail
  • Strong personal computer skills, including Microsoft Office
  • Strong SQL and Python skills as well as familiarity with Amazon Redshift
  • Excellent interpersonal skills that fosters a positive and collaborative work environment
  • Strong verbal and visual communication skills, with ability to manage and adapt to multi-cultural environments
  • Work with various team members to develop skills across the web, application and database tiers, including design and program ming

Experience For Director of Business Intelligence & Analytics Resume

  • Experience in advertising operations; agency experience, ideal
  • Experience, with 5+ years of work experience in data analytics
  • Project management skills and an ability to drive multiple initiatives against tight deadlines
  • Work effectively both independently and in cross functional teams
  • Proven experience in successfully running an organization with P&L responsibility
  • Strong Microsoft Office Suite Experience - Word, Excel, Access, SharePoint, PowerPoint
  • Able to coach and lead others effectively
  • , with demonstrated management experience
  • Knowledge and experience writing, editing, and working with SQL queries and Microsoft SQL Server Management Studio

Experience For Director, Business Intelligence & Analytics Resume

  • Experience in integrating complex, cross-corporate processes and data models, and/or designing strategic metrics and scorecards
  • Experience developing dashboards and other tools using the .Net stack
  • Some experience crafting SQL Queries and presenting data in a useful format
  • Expert-level experience with Adobe Analytics (i.e. SiteCatalyst), including ReportBuilder, Data Warehouse, Vista rules, API’s and Admin responsibility
  • Provide technical leadership and mentoring to less experienced analytics team engineers and analysts

Experience For Manager, Business Intelligence & Analytics Resume

  • Experience in software development using Java or similar language (C#, C++ or Scala)
  • Experience with machine learning and data analysis tools (Python, R, or similar)
  • Experience with Big Data platform deployments (i.e. Hadoop) with use-cases running in a production environment
  • Build an effective team of high performing Business Analysts
  • Validate and explore options for dealing with systemic issues and also work with the team to formulate plans/processes to meet those needs

Experience For Business Intelligence & Analytics Analyst Resume

  • Promote good working relationships among staff and between other disciplines and departments
  • Strong interest and intellectual curiosity about data, databases and analytical modeling
  • Solid understanding of SQL, visualization tools (Tableau) as well as statistical packages (R, SAS, Python)
  • Working experience as a BI Developer / Analyst
  • Strong team player; Comfortable working cross function
  • Experience leading highly technical resources, either directly or indirectly

Experience For Manager Business Intelligence & Analytics Resume

  • Experience leading teams of 10+ associates
  • Experience leading remote and offshore development teams
  • In demonstrated leadership roles managing complex Business Intelligence platforms
  • Experience working in BI/Visualization and/or analytics and data analysis
  • Related experience including
  • Experience at a top-tier omni-channel retail, e-commerce provider or in-house analytics department within a manufacturing environment
  • Cloud computing experience – Microsoft Azure or Amazon Web Services (AWS)
  • Strong working knowledge of data visualization tools – Tableau, Power BI

Experience For Director Business Intelligence & Analytics Resume

  • Validates research and analysis to quantify business opportunities and drives proposal creation to make recommendations to the business units
  • Facilitates prioritization of team workload and projects
  • Experience managing staff on an Business Intelligence or Analytics team
  • Effective, personable communicator who can craft stories from the data and provide strategic recommendations
  • Passion for and experience in enterprise solutions / SaaS
  • Highly collaborative with the ability to build strong internal and cross-functional relationships
  • Strong knowledge of GCP, ICH and other regulatory guidelines, including in-depth knowledge of 21 CFR Part 11

Experience For Director of Business Intelligence Analytics Resume

  • Actively partner in managing projects involving others and continue to develop a solid foundation in business intelligence and operations
  • Experience with data warehouse/lake, data virtualization architecture, and data modeling concepts
  • Experience with BI and visualization technology, including MicroStrategy, Looker, Tableau, and D3.js
  • Experience leading company-wide BI programs, business-acumen, and technical expertise in data space, self-service analytics, and data governance processes
  • Direct experience with Hadoop distributions, including Cloudera and Hortonworks is highly desirable

Experience For Director of Business Intelligence / Analytics Resume

  • Full-stack BI implementation experience
  • An excellent knowledge of data warehouse principles and reporting
  • Some experience working with data in Excel, databases, or statistical packages
  • Experience with either SQL or a statistical tool such as Python, R, SAS, Statistica, or Matlab
  • Experience with enterprise Business Intelligence
  • Direct management/supervisory experience
  • Experience an Agile software/solution/application development lifecycle

Experience For Business Intelligence Analytics Developer Resume

  • Gain exposure to numerous automations, digital transformation and Customer Experience technologies
  • Expert knowledge of data visualization tools (Looker, Tableau, etc.), and experience of building large scale and high performance BI platforms.​
  • Perform data validation and mapping
  • Hands-on experience with business intelligence and analytics
  • Experience with digital analytics tools (Adobe Analytics and Omniture Suite)
  • Demonstrated proficiency in Tableau or business intelligence tools
  • Forge strong partnerships with vendors, business partners and internal customers
  • Previous experience with Digital marketing, Google Analytics or related digital marketing outlets
  • Experience with Tableau and SQL

List of Typical Skills For a Business Intelligence Analytics Resume


Skills For Business Intelligence & Analytics Manager Resume

  • Excellent organizational, communication, collaborative and interpersonal skills – is able to work well in a dynamic and collaborative Global work environment
  • Change leadership skills; setting a compelling vision, inspiring and motivating through change
  • Work experience in the Pharmaceutical Industry or Healthcare Consulting and/or demonstrate thorough understanding of specialty care
  • Progressively responsible experience in managing BI teams demonstrating strong professional and managerial capabilities
  • Demonstrated experience developing and influencing business/technology strategies around BI/analytics

Skills For Director of Business Intelligence & Analytics Resume

  • Prior B2B SaaS experience including Sales Analytics and User Growth Accounting is desirable although not essential
  • Demonstrated ability to lead complex, cross-departmental business intelligence projects, including experience leading software/systems development efforts
  • Strong data engineering and ETL experience
  • Proven experience leading data driven projects and teams from definition through interpretation and execution
  • Advanced Excel skills required – financial, logical and data related formulas (Pivot tables, VLookup, data cleansing, etc.)
  • Prior BIA experience considered an asset
  • Exceptional communication, leadership, and people management skills

Skills For Director, Business Intelligence & Analytics Resume

  • Well organized with good work management/prioritization abilities
  • Understanding and experience in Analytics / BI storage architecture including data warehousing, data lake, OLAP design, machine learning and augmented BI
  • Consolidating and interpreting multiple data sources (e.g., financials, market research, local country data, brand KPIs) to provide insightful summaries
  • Experience with data science, statistical analysis, data mining and predictive algorithms, forecasting and pricing analytics
  • Experience in multidimensional data modeling, such as star schemas, snowflakes, denormalized models, handling “slow-changing” dimensions/attributes
  • Significant experience using BI Analytics Data Warehousing & Reporting technologies Ideally

Skills For Manager, Business Intelligence & Analytics Resume

  • Proven track record of success at building innovative reporting and analytics solutions and driving enterprise-wide adoption
  • Demonstrated record of hands-on engineering leadership designing and implementing analytics solutions
  • Experience leading diverse cross-functional teams, mentoring, and managing stakeholdersacross business units and Technology
  • Experience of data quality requirements and cleansing / blending techniques
  • Experience with industry-leading business intelligence platforms, including Qlik, Tableau, Cognos BI, and Microsoft BI

Skills For Business Intelligence & Analytics Analyst Resume

  • Experience in building enterprise-wide reporting and analytics platforms
  • A hands-on technology leader with a proven track record of using engineering and analytics to drive the success and adoption of a product or service
  • Experience with SQL for use in handling preparation and processing of large datasets
  • Relevant working experience (in a similar role), preferably for an online news/media/publishing company
  • Conduct data queries, text mining, and consolidation of numerous data sources for analysis and reporting
  • A solid understanding of the BI vendor landscape
  • A solid understanding of data security and privacy laws
  • A solid understanding of CX best practices

Skills For Manager Business Intelligence & Analytics Resume

  • Report development experience using Microsoft Power BI, Qlikview, Tableau, or Business Objects
  • Good understanding of corporate policies, practices, and organizations
  • Experience working with SAP ERP/ECC data to SAP BW workflows
  • Experience in the chemical/manufacturing Industry
  • Experience creating dashboards in QlikView, PowerBI or other BI visualization tool
  • Experience in Sales Forecasting, Market Share Analysis for Pharmaceutical Products

Skills For Director Business Intelligence & Analytics Resume

  • Data blending experience – Alteryx or other similar tools
  • Meet deadlines and solve problems in a fast-paced environment with shifting priorities, demands and timelines
  • Intellectually curious, analytically rigorous, hard-working and a good business intuition are musts
  • Management experience and managing team size of 10-15 analysts, developers, report writers, etc
  • Experience with advanced analytics techniques such as Machine Learning, Neural Networks, Pattern Recognition is desired but not required
  • Previous management experience and successfully leading a team of direct reports
  • Demonstrated expertise in the related IT technical domains including DB2 BLU, Informatica, SQL Server
  • Experience in integrating Salesforce with other tools and data sources
  • Experience overseeing analytics or business intelligence function

Skills For Director of Business Intelligence Analytics Resume

  • Extensive experience with data exploration, data cleansing, or implementation of advanced statistics
  • Strong leadership and vision for how to drive a Business Intelligence team to create changes in business partnerships, analytics, and metrics/reporting
  • Experience with managing relationships and deliverables across global IT and business organizations
  • Extensive experience in ETL (Extract, Transform, Load) tools and strategy
  • Experience with business driven / self-service BI / data visualization

Skills For Director of Business Intelligence / Analytics Resume

  • Proven ability to manage complex vendor, supplier, sub-contractor relationships
  • Is a strategic thinker and demonstrates a sense of urgency and a bias towards action
  • Progressive experience in business intelligence, finance or analytics
  • Skilled independent problem solver
  • Excellent strategic vision and a global, enterprise mindset
  • Advocate for the effective use of data and drive a culture of data-informed decision making across the company
  • Builds strong relationships with business owners
  • Lead the Business Intelligence and Analytics (BIA) team and related activities. Manage, mentor and grow the talent of a highly skilled team

Skills For Business Intelligence Analytics Developer Resume

  • Using software such as SAS, SQL, MS Access and Excel to produce analyses and reporting
  • Leading ongoing research and analysis of latest market developments and competitor’s strategy and plays
  • Developing automated tools and dashboards using ASP.Net or other development tools to provide actionable information to decision makers
  • Understanding of technical and business aspects of SFDC/SAP
  • Buying Audiences via an exchange or direct
  • Working with actuarial colleagues from other business areas
  • Supporting implementation of IT projects and business initiatives
  • Formulates and defines systems scope and objectives through research and fact finding combined with an understanding of applicable reporting/tracking systems

List of Typical Responsibilities For a Business Intelligence Analytics Resume


Responsibilities For Business Intelligence & Analytics Manager Resume

  • Executing business intelligence and data analysis to help drive a more effective and efficient client services teams
  • Provide ongoing metrics and reports to support marketing program/ campaign effectiveness and ROI
  • Technical strength - demonstrate technical depth, problem solving, adaptability and curiosity
  • Experience with HIVE, Spark and Kafka
  • Demonstrated ability to confidently lead a team of reporting and analytics professionals
  • Prioritize and execute multiple deadlines in a high-pressure environment
  • Owns the data management and analytics roadmap of the SP COE team and provides prioritization feedback to our technology team and senior management

Responsibilities For Director of Business Intelligence & Analytics Resume

  • Debugging, monitoring and troubleshooting existing BI solutions and visualizations
  • Designing and implementing data integration from multiple systems resulting in advanced analytic capabilities
  • Developing an understanding of all functional aspects of JLL client service offerings and its underlying data
  • Devising and promoting creative data visualizations to derive actionable intelligence
  • Developing automated tools and dashboards using MS SQL Server and BI Visualizations tools such as Tableau to provide real-time insights to business data
  • Training, mentoring and knowledge transfer with team members
  • Working with the divisional Internal Audit Director to develop the division’s analytics strategy and project plan
  • Understanding ecosystems, company behaviors, and long-term trends
  • Writing relational and multidimensional database SQL queries

Responsibilities For Director, Business Intelligence & Analytics Resume

  • Working knowledge of one of more major ERP’s (SAP / PeopleSoft / Oracle EBS)
  • Working knowledge of BI tools (e.g., Microsoft Power BI, Business Objects, Tableau, SAS Visual Analytics)
  • Developing product knowledge
  • Promoting success powerfully, such that our client recognizes the value of your work
  • Using advanced statistical concepts to determine significant sources of process or business function variability

Responsibilities For Manager, Business Intelligence & Analytics Resume

  • Develop a governance model for analytics and reporting to drive standards and standardization in decision making tools and reporting
  • Work-force modelling and organizational sizing & modelling
  • Support annual operating planning (i.e. business planning) with data and insights
  • Manage the full life cycle of development/reporting/integration projects: planning, design, develop, testing and rollout
  • Provide customer support functions as needed, including hands-on technical problem solving, ticketing, and customer follow up
  • Construct key marketing reporting mechanisms, including dashboards, reports and funnel metrics
  • Assist with gathering and summarizing application operational data and providing analysis/recommendations on potential improvements

Responsibilities For Business Intelligence & Analytics Analyst Resume

  • Serve as a key point of contact for special Corporate Banking projects by taking a consultative approach and serving as a project manager where applicable
  • Knowledge in conducting statistical analytics (statistical modeling, clustering, predictive analytics)
  • Utilizes a thorough understanding of the business to proactively drive report development & the development of complex modeling tools
  • Drives understanding of reporting and analysis outcomes with business owners
  • Qlikview: Data modeling/ Qlikview N-Printing

Responsibilities For Manager Business Intelligence & Analytics Resume

  • Design and implement a forward thinking, flexible, and scalable analytics architecture roadmap including a long term Big Data and Cloud strategy
  • Support the Workplace Team with setting goals/KPIs and with key planning and operational asks
  • Build and manage data sets for reporting integration, dashboards, data visualization, data mining, and predictive analytics
  • Constantly monitor data science trends, emerging tools and technologies to continually improving frameworks, processes and best practices for predictive models
  • Advise global data-warehousing teams on regional needs with regards to data preparation (sourcing, acquisition, integration)
  • Ensure transparency of information, by properly documenting and storing on Share Point the information of public interest
  • Coordinate measurement and reporting of all key business metrics and goals across all marketing stakeholders
  • Committed to improving quality and service and maintaining a spirit of cooperation and respect

Responsibilities For Director Business Intelligence & Analytics Resume

  • Passion to deliver the benefits that data driven decision-making can bring to organizations
  • Assemble organizational requirements for Business Intelligence by meeting with existing departments who are
  • Finance, Accounting or Banking Required
  • Finance, Accounting or Banking - Required
  • Identify intelligence needs of Corporate Banking through one-on-one interactions with Corporate Leadership and develop reporting to meet the identified needs

Responsibilities For Director of Business Intelligence Analytics Resume

  • Provide end-user training for Business Intelligence tools
  • Design and implement the methodology by which existing disparate data sources across the organization can accurately be integrated and stored
  • Architect a data and tool infrastructure that supports the scaling of Workplace through insight into best in class SaaS providers, API mgmt and data security
  • Conduct insightful analysis using internal and external data (e.g. customer, user, revenue, product, market, industry)
  • Improve reporting efficiency and standardization
  • Develop automated and reusable routines for extracting information from various source applications
  • BI competency center or center of excellence (BICC or BI COE) for special projects like forecasting improvement

Responsibilities For Director of Business Intelligence / Analytics Resume

  • Regional reporting, analytics, data exploration. Management and governance of strategies, goals, objectives, metrics, KPIs/KPMs
  • Clear understanding and a buy in into Align Technology business strategy
  • Drive development of tools, reporting improvement and automation worldwide, and create new innovative and insightful reports in a timely manner
  • Respond to assigned day-to-day reporting & ad-hoc analysis requests from functional areas
  • Plan, execute, and present results of an R&D project related to data discovery, analysis, or machine learning in order to further BI & Analytics capabilities
  • Analyze and evaluate existing configurations and strategy
  • Analytics for SAP environment as well as non-SAP environments, primarily using SAP tools and Microsoft Power BI
  • Participate in requirements gathering and refinement sessions
  • Budgetary responsibility for BI COE, including forecast and roadmap

Responsibilities For Business Intelligence Analytics Developer Resume

  • Develop regression algorithms using python or other tools to present correlated data, and predictive analysis
  • Support various reporting and BI solutions (Tableau, Cognos Analytics etc )
  • Lead product enhancement efforts, including documentation and design
  • Communicate status to all stakeholders, Provide user training
  • Regularly communicating with other BI Team members, JLL Management, and client Management
  • Assess personal and learning development needs
  • Attend all required trainings and provide feedback, information and recommendations in support of training improvements

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