Business Analyst / Systems Analyst Resume Sample

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Work Experience

Senior Business Analyst R&D Clinical Systems
06/2016 - PRESENT
Boston, MA
  • Build productive relationships with your peers within GIT and in the respective business area. Run regular update meetings with your superior and stakeholders
  • Performs business process workflow, analysis and reengineering
  • Develops and maintains user documentation and instructions for all systems for which he or she is responsible
  • Works throughout the development process to ensure that results conform to defined requirements
  • Demonstrates and shares understanding of department's technology development and support activities
  • Demonstrates ability to understand customer need and perform sound business analysis work
  • Maintains a detailed understanding of assigned business process area(s)
  • Provides training on new systems and/or processes
  • Creation and execution of work plans that involve resources from with MSG IT, MSG business users and vendors
Business Analyst, Venue Systems
05/2012 - 02/2016
Detroit, MI
  • Vendor management of work and issue resolution
  • Identification of appropriate resources and skillsets needed to resolve an issue
  • Able to perform multiple tasks and adjust priorities based on workload or direction from management or customer
  • An experienced Business Analyst, with expertise in a variety of tools, providing value to the business through effective process analysis and requirements development and documentation. Can add value across multiple areas of the business
  • Perform general system administration and maintenance of Workday’s HCM, Onboarding, Absence, Time Tracking, Benefits, Advanced Compensation, Recruiting, Talent and Performance modules
  • Create and/or maintain basic reports
  • Perform Tier 1 helpdesk Workday support
Business Analyst, Information Systems
06/2009 - 11/2011
San Francisco, CA
  • Document and maintain business processes, requirements and policies
  • Assist with gathering requirements, system configuration and testing of new or enhanced functionality
  • Create end-user training materials, including job aids and live demonstrations of changes as needed
  • Generally requires at least 2-5 years related experience
  • Become and grow into an IT/Process Champ for the respective process and related IT system. Respond to and resolve single requirement(s) and RFCs, using internal tools and processes. Continuously identify, analyze and document system/process issues to seek for improvements specifying their solution path forward contributing with theoretical knowledge/practical experience
  • Support application releases in respective system in cooperation with responsible Release Manager whilst ensuring compliance with the Global IT Standards and Procedures throughout the life cycle of a project and provide production support within the respective system
  • Support the respective business unit in defining test conditions for demands as part of functional design and ensure that the detailed functional design reflects and supports the business processes
  • Execute the delivery demands through application customization and configuration. If applicable: Coordinate the demand delivery according to GIT development and testing standards


Arkansas Tech University
2003 - 2008
Bachelor's Degree in Computer Science

Professional Skills

  • Strong experience planning and facilitating workshops
  • Intermediate experience in Use Case diagramming, Business Process Modeling (BPM) and User Stories development
  • Demonstrated ability in identifying and developing strategies to address change management issues
  • Experience in Use Case diagramming, Business Process Modeling (BPM) and User Stories development
  • Experience working in a business role including mergers and acquisitions
  • Experience supporting consumer facing e-commerce websites is required
  • Strong analytical ability related to the analysis of functional business processes and application troubleshooting

How to write Business Analyst / Systems Analyst Resume

Business Analyst / Systems Analyst role is responsible for programming, software, mainframe, finance, training, integration, database, auditing, architecture, design.
To write great resume for business analyst / systems analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Analyst / Systems Analyst Resume

The section contact information is important in your business analyst / systems analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Analyst / Systems Analyst Resume

The section work experience is an essential part of your business analyst / systems analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business analyst / systems analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business analyst / systems analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Business Analyst / Systems Analyst resume experience can include:

  • Experience in implementing enterprise software
  • Experience working with IT systems as administrator, system or business analyst
  • Demonstrates an ability to understand customer need and perform sound business analysis work
  • Ensuring all user stories have clear and measurable success criteria to inform automated testing
  • Drive the planning and execution necessary to keep systems operating in accordance to the business owners’ needs
  • Responsible for end to end implementation including UATs and on-going support of the implemented system/process changes

Education on a Business Analyst / Systems Analyst Resume

Make sure to make education a priority on your business analyst / systems analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business analyst / systems analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Analyst / Systems Analyst Resume

When listing skills on your business analyst / systems analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical business analyst / systems analyst skills:

  • Experience in BA or QA roles with strong written and verbal communication skills
  • Present concepts in written form, clearly, precisely and succinctly, good presentation skill
  • Effectively report out and provide status updates on projects to Global and Regional Directors
  • The urge to be part of a team of highly skilled people, all with strong opinions about various technologies, frameworks, and approaches to delivery
  • Effectively applies Company methodology and enforces project and audit standards
  • Understanding of relational databases, especially PostgreSQL, although working experience with other SQL database systems is sufficient

List of Typical Experience For a Business Analyst / Systems Analyst Resume


Experience For Business Analyst, Venue Systems Resume

  • Analytical: strong/advanced trix/excel skills (pivot)
  • Dashboard skills, ability to create dashboards
  • Pivot tables SQL Experience - Develop Dashboards
  • Technical: command line tools experience, ability to run unix/linux based commands/ debug / analyze
  • Nice to have Experience with Python Work with teams Worked in the technical space
  • Work with the technology team to establish and support a data governance process for 2U’s source systems

Experience For Senior Business Analyst R&D Clinical Systems Resume

  • Familiarity with agile software development and deployment processes
  • Coordinates and facilitates cross-application meetings to define business processes and functional requirements
  • GIG/GCD Reconfigs team engagement: Track in-flight decoms/rackmoves with GIG/ GCD Reconfigs team. Collaborate with GIG/ GCD on upcoming decoms. ensure drain dates are updated
  • Escalate any roadblocks to GPI machine/resource planners
  • Track in-flight orders to ensure timely delivery of machines

Experience For Senior Business Analyst Systems Resume

  • Follow up with GIG/ GCD on order changes (date/ qty/ etc)
  • Potentially help in cplan maintenance and management
  • Escalate to GPI machine planners as needed
  • Answer resource tickets and allocate resources to customers
  • Provision and maintain shared resource pools
  • Experience in Business Analyst with System Analyst experience with Linux/Unix environment: Run Command line, execution and output Excel and trix experience

List of Typical Skills For a Business Analyst / Systems Analyst Resume


Skills For Business Analyst, Venue Systems Resume

  • Strong interpersonal skills and ability to work individually and as a member of a team
  • Systems, Business and data analysis skills
  • Experience in business process documentation and re-engineering
  • Demonstrates and shares the understanding of department's technology development and support activities
  • ATS implementation experience. If not VE then another ATS and can learn VE / ADP RM

Skills For Senior Business Analyst R&D Clinical Systems Resume

  • Experience and Knowledge of business processes
  • Kicking off drains/turning down machines -Drains: trigger/ unblock drains, follow up on drains with FDO/ draino teams
  • Regular status reporting, including but not limited to project & support status, to IT leadership and business stakeholders
  • Gathers business requirements through interviews, workshops and/or existing systems documentation or procedures
  • Work in a high-pressure environment solving critical issues with business impact
  • Possesses familiarity with multiple technologies, business analysis tools, development methods and systems, and relevant programming languages
  • Drive system roadmaps for the License Inventory & Reconciliation tools; including LIR Quality Check, Workbench, Partner Recon, Customer Recon, & LIT
  • Maintains a rolling roadmap in various APEX applications and MS formats

Skills For Senior Business Analyst Systems Resume

  • Respond and resolve global bugs supporting the regional and global teams
  • Researchers and collaborates with other project teams tasked with identifying current and future business needs
  • Performs business process workflow, analysis, and re-engineering
  • Defines processing logic and translates high-level business requirements into detailed functional design documents
  • Digital and CRM expert with deep expertise in Digital and CRM systems and processes
  • Provides analysis of business requirements, processes and workflows with suggestions for improvement. Identifies areas where technology, development of new systems or enhancements to existing systems and/or integration solutions can lead to increased efficiency and productivity

Skills For Senior Business Analyst Homebuilding Systems Resume

  • Understands the functions and processes provided by the current systems. Understands and accommodates the requirement constraints imposed by the current systems
  • Provides detailed analysis resulting in clear, concise and unambiguous system requirements. Documents detailed use cases that cover all alternate and exception flows. Supplements use cases with real world scenarios
  • Develops test schedules, reviews testing plans, tracks and documents the development and results of these plans
  • Provides mock-ups of user interface. Leads design discussions and identifies design options
  • Communicates effectively, openly, and candidly with manager, business users, and IT team as it relates to all events associated with any given project including issues, roadblocks, end-user support, tech limitations, etc
  • Experience with the software development lifecycle is required, preferably Agile and Waterfall methodologies
  • Ensures that programs, initiatives & projects are delivered on-time. Manages risks appropriately & plan proactive mitigation
  • Capture, understand, challenge and deliver Demands/RFC’s for your business partners

Skills For Business Analyst, Electronic Systems Resume

  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user/stakeholder requests from underlying “value add” needs
  • Clarify, update, and improve the business processes impacted by the technology changes that are part of assigned projects
  • Participate in the evaluation of system changes for downstream system and/or organizational impacts
  • Provide subject matter expertise in multiple business process areas
  • Elicit functional and non-functional (performance, availability, security, accessibility, cross-browser compliance) requirements using a methodology most appropriate for the context of each project, such as Joint Requirements Planning (JRP), Joint Application Development (JAD)

Skills For Senior Business Analyst Ad Sales Systems Resume

  • Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements and deliver the following artifacts as needed: Business Requirements Document, Use Cases, Screen and Interface Designs
  • Communicate and clarify the requirements to the design and development resources. Assist in translating business requirements into functional design specifications
  • Clarify and improve the business processes impacted by the technology changes that are part of assigned projects
  • Evaluate system changes for downstream system and/or organizational impacts
  • Provide subject matter expertise in assigned business process areas
  • Follow manager’s and/or stakeholders art direction
  • Intermediate general business analysis experience, across various businesses and project types (including custom software development, COTS and SAAS implementation, O&M support)

Skills For Senior Business Analyst Human Capital Systems Resume

  • Familiarity with Cargill’s Project Delivery Process (PDP) Methodolog
  • Understand business needs, troubleshoot issues, diagnose root cause and provide potential solutions to problems
  • Detail oriented, self-driven team-player
  • Professional individual who understands and respects the sensitivity of HR information
  • The ability to become proficient with the Harvard Development Systems
  • Experience of BA artifacts, requirements gathering, experience interpreting and documenting business requirements, recognizing impact on business processes, and making recommendations
  • Experience in project coordination on P3 infrastructure projects or similar

Skills For Business Analyst, Information Systems Resume

  • Experience in large P3 projects is an asset
  • Exposure to global operating models
  • Possesses familiarity with a variety of software development methodologies, and how that applies to own area of work
  • Leads projects to improve operational efficiency, consistency, and compliance in support of the organization’s financial and tactical business objective
  • Participate and Lead conference calls and meetings as a Global Deal Management Operations representative, while being able to speak to existing systems, offer recommendations on changes to support business issues and new business processes
  • Serve as a liaison with other divisions such as Development, Finance, Contracts, InfoPrice, Support, Sales, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing
  • Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives

Skills For Business Analyst Systems Excellence Resume

  • Participate in all aspects of production support, upgrades, and new projects implementation. Review/update specifications, write and execute test plans, collaborate with the Practice team, and assist training team with drafting policies and procedures. Perform work within a set release schedule
  • Provide end-user support across all supported products
  • Interest in enterprise software
  • Drive the requirements gathering process, determine needs and clearly articulate as simple use cases and acceptance criteria for feature enhancements and new products
  • Assists with reviewing and writing test scripts for integration, enhancements and system maintenance items for finance systems
  • Ensure traceability from business requirements through application testing and work with offshore development and QA teams clarifying requirements

Skills For Business Analyst / Module Owner LIR Systems Resume

  • Participates in after business hours testing and/or project support when required
  • Awareness of Agile software development and deployment processes
  • Grasp new concepts and technologies quickly in a fast-paced environment
  • Ensures management and users are well informed via socialization communications for system and project changes
  • Prepares business requirements documentation, test application changes and perform quality assurance across impacted financial systems
  • Improves business process efficiency and controls
  • Coordinate and Manage Releases including deployment of approved features and maintaining evidence of proper production release protocols to ensure compliance with auditing requirements

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