Business Analysis Resume Sample

4.7
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Marlene Bartoletti
8868 Ryan Locks,  San Francisco,  CA
+1 (555) 965 9094

Work Experience


Business Analysis / Reengineering Senior
01/2017 - PRESENT
New York, NY
  • Business Analysis and System Testing
  • Airline Pricing & RM experience background in O&D highly desired
  • Respond to management’s financial requests, and be responsible for work assignments as delegated by management
  • Understanding of architecture, framework and object model that support the business application to be implemented
  • Microsoft Project (working knowledge)
  • Solid understanding of concepts and applications of Microsoft technologies
  • Proven ability to drive complex conceptual discussions and develop system requirements. This includes the ability to generate innovative ideas to resolve problems
  • Related experience in mortgage banking and Mortgage Origination loan operations experience
Business Analysis
02/2014 - 07/2016
Detroit, MI
  • Assist with coordinating and reporting departmental KPI’s
  • Exercise professional judgement and assume responsibility for decisions which have an impact on people, quality of service, and costs
  • Experience of: Business analysis – System analysis - Requirement management - Securing the customer and/or end user needs –
  • Agile development methods - Test Driven Development
  • Experience of working agile
  • Preferably prior experience of telematics
  • Jira – Scrum/Kanban board and CR/bug management
Business Analysis Intern
04/2010 - 01/2014
New York, NY
  • Department Manager experience
  • Research existing policies, procedures, methodologies and systems that support the current state and system and identify changes needed to support revised processes. Work with business and process engineering to identify and build process improvements into design
  • Analyze impact of the complex changes to processes and systems that support Retail Banking operation -specifically frontline facing branch applications that support day-to-day banking, sales & advisory tools
  • Utilize creative thinking to modify or select the most suitable procedure / approach that results in providing CIBC with optimum solutions to business and technology challenges
  • Lead requirement gathering and JAD sessions with Stakeholders, to capture the requirements and specifications. Using negotiating and facilitation skills, resolve issues across competing segments and channels to arrive at solutions that meet the needs of all stakeholders. Actively manage client expectations
  • Work with the User Interface Designer to ensure use cases are supported by required user interfaces, so that use cases and interface documents can be presented to clients as a cohesive unit. Provide input into the deliverables of the user experience team and provide assistance in the completion of UI documentation (as required)
  • Support the Development, Testing and Implementation teams through Construction and Implementation phases of the SDLC, by conducting walkthroughs of requirements, providing clarification and facilitating issue resolution. Provide signed off deliverables for Development, Testing and Implementation (eg Software Design Document, Test Plan / Test Cases / Training Plan / Communications etc.)
  • Strong Capability management of the BA community, and a proven track record of developing and mentoring BA’s

Education


University of Michigan Detroit Center
2005 - 2009
Bachelor's Degree in Computer Science

Professional Skills


  • Effective communication, negotiation, and related skills Strong problem solving skills
  • Results-orientated team player with solid business acumen, proven technology skills, and exceptionally good listening skills
  • Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects
  • Excellent oral and written communication skills, interpersonal skills and organizational abilities
  • Excellent time management, organizational, and prioritization skills, with the ability to balance multiple priorities
  • Excellent attention to detail, and strong organizational, written/verbal communication, and prioritization skills require
  • Excellent teamwork skills with good interpersonal skills

How to write Business Analysis Resume

Business Analysis role is responsible for business, analytical, analysis, interpersonal, technical, software, presentation, advanced, organizational, technology.
To write great resume for business analysis job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Analysis Resume

The section contact information is important in your business analysis resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Analysis Resume

The section work experience is an essential part of your business analysis resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business analysis responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business analysis position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Business Analysis resume experience can include:

  • Strong communication skills and an experienced facilitator with strong presentation skills
  • Listening skills - Using good listening skills to truly hear and try to understand what others on the project are trying to say
  • Innovative problem solving skills and experience in User Experience design
  • Solid analytical skills; strong decision-making capabilities coupled with the ability to analyze situations and provide recommendations
  • Strong interpersonal and communications skills with the ability to develop good working relationships with stakeholders
  • Excellent relationship management, strong influencing and communication skills

Education on a Business Analysis Resume

Make sure to make education a priority on your business analysis resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business analysis experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Analysis Resume

When listing skills on your business analysis resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical business analysis skills:

  • Effective facilitation skills with experience applying effective problem solving methods
  • Strong Communication skills, both oral and written. Ability to synthesize information and present effectively
  • Demonstrated excellent interpersonal and communication skills, including verbal, written, and active listening
  • Demonstrate excellent communication skills, including verbal written and active listening
  • Solid analytical and problem solving skills Strong testing and process discipline
  • Demonstrated experience in working effectively with business users, project manager, and developers in order to ensure high quality and on-time delivery

List of Typical Experience For a Business Analysis Resume

1

Experience For Consultant, Business Analysis Resume

  • Strong oral and written communication skills. Ability to effectively communicate with all levels of management, project stakeholders and external regulators
  • Strong skills to prioritize tasks and work to deadlines
  • Influences based on facts, with strong interpersonal skills with the proven ability to influence and achieve alignment across a range of opinions and interests
  • Excellent verbal skills; effective communication with global workforce
  • Coaching skills to mentor less experienced team members
  • Active Listening - Ability to listen effectively to others, demonstrate understanding, and clarify meaning
  • Strong working relationship and critical thinking skills
  • Strong English skills, both written and verbal. One-on-one interaction with US colleagues for gathering and analyzing their requirements is a necessity
2

Experience For Business Analysis / Reengineering Senior Resume

  • Strong analytical and data manipulation skills, be able to query data according to business requirements
  • Strong problem solving skills, proficient user of Excel, PPT, Word
  • Strong communication, collaboration, and relationship-building skills
  • Strong business analytics skills – Ability to write and edit software requirement as well as being able to support the creation of a Vision and Scope document
  • Strong written and verbal communication, analytical, and problem solving skills
3

Experience For Senior Analyst IT Business Analysis Resume

  • Strong presentation building skills and ability to translate complex business problem and solution into easily consumable content
  • Excellent analytical, written, and verbal communication skills (writing sample required)
  • Experience with basic computer programming skills such as Shell, Python, or a similar language
  • Results/action-orientation; strong project management skills
  • Strong strategic, financial and market analysis skills
  • Strong Written and Verbal Communication Skills, including right-sizing communications depending on audience needs
  • Good presentation skills to communicate the strategy and build consensus through both verbal and written forums
4

Experience For Business Analysis Associate Resume

  • Library, categorization, and/or data skills and experience
  • Leader with executive presence. Strong communication and presentation skills
  • Proactive, solution focused mindset with demonstrated creative, problem-solving skills
  • Demonstrated skills that emphasize collaboration in a complex matrix organization
  • Good literacy and numeric skills
  • Effective communication skills that can be equally applied to the business, vendors and internal technology
5

Experience For Senior Consultant, Business Analysis Resume

  • Excellent collaboration skills and ability to pay close attention to detail
  • Demonstrates knowledge/skills in own function
  • Excellentcommunication skills, both verbally and in writing, to be able to align withvarious stakeholders
  • Displays effective communication skills to all levels of management in both verbal and written forms
  • Excellent communication skills, both verbally and in writing, to be able to align with various stakeholders
  • Excellent interpersonal skills "Customer Focus"
  • Strong proficiency in Excel and Pivot table skills
  • Advanced Excel and PowerPoint user. Strong analytic skills
  • Outstanding relationship building, verbal, written and interpersonal skills
6

Experience For Business Analysis Director Resume

  • Coaching/ Staff development skills
  • Training and documentation skills
  • Strong experience gathering requirements, creating stories, and documenting project details in JIRA
  • A good to experienced understanding of Application Technologies (Operating Systems, Networking Systems, Databases Operations, etc.)
  • Talent for juggling many moving parts while managing time effectively
  • Establish strong working relationships Experience in facilitation (white boarding, brainstorming)
  • Experience in designing and developing use cases and prioritizing daily tasks/responsibilities
7

Experience For Team Lead Business Analysis Resume

  • Experience with Java Programming language with a very strong emphasis on automated testing using Selenium/Cucumber
  • Experience Long Term Disability/Short Term Disability Claim processing and reporting experience
  • A good understanding and experience with working with commodities data (specific Oil exposure is highly desirable)
  • 7+ yrs. total experience with at least 2+ year experience architecting and building BI applications extensively
  • MS Excel, Macros, Programming skills, Matlab, analytical thinking
  • Good understanding of the regulatory environment the banking business operates
8

Experience For Business Analysis Supervisor Resume

  • Good understanding of the regulatory environment the banking business operates within - exposure to UK regulatory environment is ideal
  • Proven / demonstrable experience of working with clients and eliciting requirements
  • Proven / demonstrable experience of working with and managing stakeholders
  • Proven / demonstrable experience of working alongside a project team; delivering projects or implementation of new processes to a high standard
  • Strategic business interviewing skills
  • Proven experience in leading business analysts teams
9

Experience For Associate Director of Business Analysis Resume

  • A strong technical background with a solid understanding of the Software Development Life Cycle (either an ex-developer or ex-QA would be highly desirable)
  • 6-8 yrs. of experience, including 4+ yrs. of Managerial experience
  • Superior execution skills, critical thinking abilities and team orientation
  • Deep practical experience in the role, with repeated experience performing business analysis in a variety of complex situations
  • Develops a strong knowledge of tools, with an emphasis on providing hands-on expertise to identify and validate solution alternatives
  • Experience in a fast-paced environment with changing priorities and client conditions
10

Experience For Manager of Business Analysis Resume

  • Two to three years of prior experience in requirements gathering; define business processes and monitor scope and delivery
  • Knowledge of and experience with online credit or debit card payments processing, with significant payments network experience
  • BA, with 12 or more years of experience in IT project based environment, or any equivalent combination of experience, education, and/or training
  • Strong critical thinking that demonstrates a breadth of analytical capabilities across a diverse set of situations
  • Communicate effectively with clients and technical teams to create common understanding and manage expectations
  • Effectively facilitate requirements gathering sessions
  • Experience as Business Analysis - Practical experience in working with

List of Typical Skills For a Business Analysis Resume

1

Skills For Consultant, Business Analysis Resume

  • Excellent client and interpersonal skills and ability to work effectively with clients and IT staff
  • Demonstrated and highly proficient written communication skills and inter/intra personal skills with an emphasis on project management
  • Exceptional interpersonal and communication skills - proven ability to interface effectively with all levels of the organization
  • Excellent communication skills with the ability to communicate effectively in writing and verbally across cultures and corporate career levels
  • Excellent organizational and project management skills; analytical skills
2

Skills For Business Analysis / Reengineering Senior Resume

  • Strong communication and interpersonal skills Experienced in designing integrations for ERP/COTS products
  • Strong project management skills with experience taking project from concept to launch in a cross-functional manner
  • Excellent interpersonal and communications skills with the ability to develop good working relationships with stakeholders
  • Good organization and time management skills, demonstrated by planning of projects and activities
  • Strong organization and motivation skills to manage a solid team (2 direct reports, a global team of 11),
  • Business analysis experience Strong communication skills
  • Strong strategic mindset with proven analytical and quantitative skills
3

Skills For Senior Analyst IT Business Analysis Resume

  • Data analysis skills such as SQL or prior experience in a database environment
  • Possess good excel and access skills, preferably with heavy data analysis experience
  • Demonstrates strong written and oral communication skills with a diverse group of associates and senior business leaders
  • Demonstrate strong interpersonal, negotiation and communication (verbal and written) skills
  • Strong data analysis skills and experience ? able to use tools such as Excel to analyse large volumes of data to find correlations, variations and anomalies
  • Strong business administration, operational efficiency and prioritization skills
  • Plan, prioritize and support multiple concurrent Projects Project Management skills Strong testing discipline
4

Skills For Business Analysis Associate Resume

  • Excellent communication, influencing, problem solving, critical thinking, and relationship skills with high personal integrity, credibility, and energy
  • Advanced Excel skills including Macros and Pivot Tables. Experience in developing dashboards
  • Good Corporate Banking experience ideally including experience with Banks
  • Excellent interpersonal and communication skills, including verbal, written and listening
  • Demonstrated work experience in long-term (S1) and short-term(S2) planning, risk-based prioritization (RIBA), rate case support (GRC / GT&S data requests)
5

Skills For Senior Consultant, Business Analysis Resume

  • Experience in Engineering or Project Management, prior utility experience, particularly in Gas operations
  • Strong skills at producing concise written documentation
  • Related experience, including 3+ years’ experience as a Manager, or 3+ years’ experience in a senior managerial role
  • Strong research skills with the ability to be hands-on working with process, workflows and data
  • Strong Active listening skills to fully understand customer requirements
6

Skills For Business Analysis Director Resume

  • Strong negotiation skills to navigate through competing requirements
  • Strong analytical skills using various techniques such as root cause and business process
  • Strong collaboration and relationship building skills cross organizational
  • Prior basic experience or a strong desire to learn AI, Predictive Analytics and Machine Learning concepts
  • Self-motivated, Detail oriented, Critical thinking skills, Ability to multi-task and Strong customer focus
7

Skills For Team Lead Business Analysis Resume

  • Business Analysis: Demonstrated practical application of complex financial and quantitative analytical skills
  • Proven practice of PPM and/or related PM skills
  • Relevant skills and experience intrinsic to role
  • Strong communication skills with an ability to support analysis to senior management
  • Sharp business sense, a strategic mind and strong analytical skills
  • Good command in English and communication skills is an advantage
  • Strong communication skills and able to understand financial process
  • Strong project management skills preferably within IT and business process management
  • Excellent written and verbal communication skills with the ability to communicate across all levels of business
8

Skills For Business Analysis Supervisor Resume

  • Good collaboration and relationship skills -Interfaces with middle level management (business and IT)
  • Strong analytical and quantitative skills with the ability to use hard data and metrics, which lead to actionable results
  • Excellent oral and written communication skills with an emphasis on customer service. Advanced knowledge of a variety of software applications required
  • At least five, typically seven years of solid, diverse work experience in IT, or an equivalent combination of education and work experience
  • Strong communication, analytical, and presentation skills
9

Skills For Associate Director of Business Analysis Resume

  • Well organised & disciplined, with the ability to prioritise workloads & use time effectively
  • Demonstrates knowledge / skills in own function
  • Excellent Problem Solving and Documentation Skills (Reading and Analyzing System Log Files, Issue Replication, etc.)
  • Autonomous and self-driven in finding opportunities within a fast paced environment. Strong entrepreneurial skills
  • Good database/SQL skills - much of the work is focused on databases
  • Excellent interpersonal skills and ability to influence business and technical partners
  • Strong data analytics skills and knowledge of query languages (SQL, PL/SQL)
10

Skills For Manager of Business Analysis Resume

  • Strong personal skills are critical in order to work with many different internal teams and external vendors
  • Excellent organizational skills and ability to juggle multiple activities within tight timelines
  • Strong verbal and written communication, interpersonal and facilitation skills, ability to identify and resolve conflicts, and ability to influence others
  • Exhibit good leadership and communication skills to help the scrum team clearly understand the requirements
  • Good documentation skills with the ability to articulate complex topics in a concise and articulate manner

List of Typical Responsibilities For a Business Analysis Resume

1

Responsibilities For Consultant, Business Analysis Resume

  • Strong project management skills; experience managing multiple projects across multiple partners
  • Uses leadership and soft skills to effectively communicate with clients in all levels of the business
  • Strong technical writing skills: the ability to write documents and other communications that are clear, concise and complete
  • Strong skill and experience analyzing data sets of all sizes
  • The ability to work effectively in a team and collaborate for maximum effectiveness
  • Excellent written and verbal communications skills, to serve as lead conduit between developers, architects, designers and customers
  • Excellent written and verbal communications skills, to serve as lead conduit between internal stakeholders and developers, architects, designers
2

Responsibilities For Business Analysis / Reengineering Senior Resume

  • Excellent communication skills, both written and verbal and able to communicate at all levels
  • Highly organized with strong documentation skills, ability to translate non-technical/ business concepts to technical requirements and design
  • Excellent communication skills and ability to convey analysis findings clearly both in written and verbal formats
  • Have strong business acumen as well as customer focused influencing skills
  • Prior experience in supporting compliance reporting solutions, business meeting technology platforms and global workplace solutions
3

Responsibilities For Senior Analyst IT Business Analysis Resume

  • Advanced skill level experience using the following software tools
  • 3+years of relevant work experience with demonstrated expertise working with and deploying Information Technology solutions to a global audience
  • Relevant experience with demonstrated thought-leadership and relationship building across large-scale organizations
  • Drives integration of RS technology platform roadmaps at Partners through influencing skills
  • Problem-solving skills and an analytical thought process
  • Solid knowledge and experience in financial services (mortgage, banking, insurance)
4

Responsibilities For Business Analysis Associate Resume

  • Knowledge and experience with leading delivery methodologies, with experience in Agile
  • Project Management experience o Process mapping experience
  • Relevant demonstrated experience in relationship building across large-scale organizations
  • Good Corporate Banking experience
  • Strong experience presenting to senior management
  • Experience with Agile (i.e. Scrum or Kanban) Experience facilitating large meetings (in person and WebEx)
5

Responsibilities For Senior Consultant, Business Analysis Resume

  • Experience with project management or testing, or equivalent, experience
  • Strong experience working with SQL 2008/2012 and SSMS, SSIS, SSRS, SSAS, ETL, T-SQL
  • Experience with data center management or migrations; knowledge of server hosting environments/ technologies. Experience with SharePoint lists
  • Strong experience in business requirements analysis and business process analysis in a client facing role
  • Experience in Utility sector particularly experience in Smart Metering would be advantageous
  • 6 -- 10 yrs. experience with project management or testing, or equivalent, experience
6

Responsibilities For Business Analysis Director Resume

  • Strong diagram description, writing skill ability
  • 10 -- 12 yrs experience with project management or testing, or equivalent, experience
  • Prior experience presenting insights to peers, managers and/or executives
  • Prior experience in data analytics, data visualization and data prep using agile tools such as Tableau, Alteryx, Qlik, PowerBI, R, or Python
  • Superior research and problem-solving skills; ability to translate analysis into clear and comprehensive requirements and recommendations
7

Responsibilities For Team Lead Business Analysis Resume

  • Experience in an IT role with a global application Experience working with Vendors, cross-functional teams
  • Prior experience with Cash Management products and Electronic Banking
  • Strong data orientation and experienced in data analysis and data mining
  • Possess a mix of creative and analytical skills
  • Able to use reports to effectively analyze, forecast, and schedule hours
  • Experience with REST APIs (experience with websockets would be a very nice to have)
8

Responsibilities For Business Analysis Supervisor Resume

  • Strong SQL experience and ability to provide SQL data analysis as requested by business clients
  • Juggle multiple priorities simultaneously and to drive results through prioritization
  • Effectively multi-task and work on multiple projects that could be in various stages of implementation
  • Use interpersonal skills to influence without authority
  • Collaborates effectively with colleagues, users, and other business partners
  • 6) Able to translate effectively between clients and Developers
  • Strong knowledge and practical experience with SQL and MS Excel. Analysis and reconciliation of large data sets
  • Strong communication experience required
  • Product Owner skills and Basic knowledge of Natural / ADABAS / COBOL / CICS are an added advantage
9

Responsibilities For Associate Director of Business Analysis Resume

  • Experience in systems analysis experience within the Financial Services
  • Team Player: Effectively work as a member of a team or independently
  • Relationship management skills and an ability to engage with and gain confidence of others
  • Communicate effectively in addition interface with global counterparts if necessary
  • Strong project management and enterprise analysis experience
  • Advanced skills with Microsoft Office tools (Excel, Word, Power Point)
  • Related experience and 2+ years management experience
10

Responsibilities For Manager of Business Analysis Resume

  • Work independently and as part of a team Negotiation skills to accept or reject changes and requests
  • Customer interface and communication skills
  • Experience in IT industry or equivalent technical and/or operational management experience
  • Strong business and financial acumen; strong operational orientation
  • Prior Business Analyst or Systems Analyst experience required

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