Beverage Director Resume Sample
Forest Rohan
6381 Cormier Wells,
San Francisco,
CA
+1 (555) 519 3498
Work Experience
Food & Beverage Director
07/2017
-
PRESENT
Houston, TX
- Oversee all aspects of the daily operation of the hotel’s F&B outlets, banquets, room service, kitchen, and any other Food & Beverage operations
- Manager F&B associates, with emphasis on Outlet Managers, Banquest Managers, and Executive Chef
- Monitor quality of service in F&B
- Ensure compliance with SOP’s in all outlets
- Ensure the training of department heads and employees on SOP’s, report preparation and technical job tasks
- Follow standards for hiring approvals
- Previous experience in banquets or special event planning
- Rewarding and recognizing employees for following control measures, SOP’s and meeting/exceeding standard targets
Assistant Food & Beverage Director
07/2014
-
05/2017
Chicago, IL
- Extensive knowledge of menu development, insight into marketing, cost and wage control
- Believes in and supports the ‘team play’ concepts
- Create, build, handle, and dismantle displays up to 8 feet high,
- Quality and presentation of beverage products
- Assists the General Manager in preparing the yearly Beverage budget
- Conducts such functions as interviewing, hiring, and performance evaluation, coaching, counseling and taking disciplinary actions to ensure the appropriate staff productivity and efficiency
- Develops training material in accordance with IHG guidelines and implements training plans
- Promote teamwork and quality service through daily communication and coordination with key department heads
Franchised Food & Beverage Director
05/2010
-
05/2014
Detroit, MI
- Manages employee management function of Michael Jordan’s Steak House operation to achieve the optimum quality level of service
- Comes up with cutting edge ideas for the menu, beverage list and retail list
- Develop and maintain a unique, multi-faceted restaurant environment that offers a comfortable dining experience
- Maintains the ambiance of Miraval through appropriate symmetry, uniformity, cleanliness and equipment control by daily inspection and notification for correction to appropriate personnel
- Select a caring staff with the highest qualifications to meet and exceed the service standards established by the organization
- Develop service standards, guidelines and procedures to insure that each internal and external guest receives anticipatory service
- Control seating with regard to service standards, guest needs, and dining room and culinary capabilities
- Record all information regarding Food Services Revenue, amounts, covers, challenges and pertinent communications of guest and staff
Education
Johnson & Wales University
2004 - 2009
Bachelor's Degree in Hospitality
Professional Skills
- Strong time-management skills, coupled with excellent oral and written communication skills
- Excellent people-management skills and extensive experience in managing employees at many levels
- Exhibits strong problem solving skills in long term and immediate situations
- Related experience, including management experience, or an equivalent combination of education and experience
- Outstanding member relations/customer service and financial management skills
- Demonstrated strong negotiating, mentoring, influencing, organizational, planning and
- Demonstrated knowledge and passion in providing excellence for Food & Beverage Guest experiences
How to write Beverage Director Resume
Beverage Director role is responsible for leadership, excel, microsoft, design, training, procurement, recruiting, auditing, purchasing, payroll.
To write great resume for beverage director job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Beverage Director Resume
The section contact information is important in your beverage director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Beverage Director Resume
The section work experience is an essential part of your beverage director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous beverage director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular beverage director position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Beverage Director resume experience can include:
- Exceptional communication skills, with the ability to effectively train, coach, evaluate, and correct employee behavior
- Strong organizational, leadership and problem-solving skills
- Effectively monitor and control expenses, allocate financial resources and maintain budget restrictions
- Demonstrate management and leadership ability through building effective relationships with Members, supervisors, staff, and purveyors
- High-volume restaurant management experience with proven track record of increased sales and service excellence
- Experience Managing purchasing programs
Education on a Beverage Director Resume
Make sure to make education a priority on your beverage director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your beverage director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Beverage Director Resume
When listing skills on your beverage director resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical beverage director skills:
- Proven ability to effectively build, foster, and work within a team environment
- Basic Computer skills – Microsoft word, Outlook, and Excel
- Previous experience in budgeting/forecasting
- Previous food and/or beverage management experience working in a similar resort setting
- Possesses budget and forecasting knowledge and ability to create and maintain effective financial accountability to the company and to the ownership
- Previous experience working in a similar resort environment
List of Typical Experience For a Beverage Director Resume
1
Experience For Food & Beverage Director Resume
- Prepare budgets and operate under budgetary guidelines; forecast for the future
- Ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems with sales analysis
- Five years or more of restaurant, bar and/or kitchen experience
- Experience as a Beverage Program Manager/Corporate Level Beverage Director
- Possess intellectual curiosity and demonstrate a passion for the industry as well as continued education
- Strong business acumen with ability to build, utilize, and develop/ enhance relationships with external vendors
2
Experience For Assistant Food & Beverage Director Resume
- Food & Beverage financial analysis experience
- Implement effective controls for Beverage products, labor and other expenses
- Starwood/Marriott Brand experience
- 5-year hospitality management experience
- Assists in recruiting F&B Directors and Executive Chefs for existing properties and new acquisitions
3
Experience For Franchised Food & Beverage Director Resume
- Prepare, manage and control financial budgets and forecasting through constant monitoring and evaluation of daily revenues, expenses and fixed costs
- Generate staffing schedules on a weekly basis that are in alignment with current forecasts; Control labor costs and overtime
- Prepare daily and weekly payroll sheets in addition to daily accounting procedures as required
- Review financial transactions and expenses in order to optimize operating efficiency and establish effective cost controls to insure budget limitations are not exceeded. Develop and implement processes and procedures to eliminate and prevent waste
- Estimate Food Services costs, purchase supplies and requisition goods from the Food Services storeroom to insure that the department is always at optimum stock levels
- Schedule and participate in frequent departmental meetings and training sessions. Attend all required organizational meetings
- Meet weekly with Events/Sales/Marketing to review BEO's for future banquets & special events
4
Experience For Corporate Beverage Director Resume
- Thorough understanding of F&B operations and management as applied to the hotel, spa and resort industry
- Familiarization with resort industry success measures and strategies for product positioning and brand management
- Communicate with Members on both group and individual basis to ensure the club is exceeding their expectations
- Provide timely sales reports and flash summaries to the General Manager for all events, including third-party events
- Negotiation contracts with vendors and work with third-party contractors to ensure cutting edge, financially beneficial relationships
- Assist Operations VP’s with issues and concerns involving your respective clubs assigned properties
5
Experience For Corporate Food & Beverage Director Resume
- Creates and executes marketing plan to build sales
- Conduct ongoing evaluations and appraisals of hosts in coordination with HR
- Verifies compliance with food handling and sanitation standards
- Verifies that employees maintain required food handling and sanitation certifications
- Verifies that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, food and beverage team)
- Participates in Public Relations activities, Sales calls or other promotional activities designed at enhancing the Image and profitability of the Resort
- Flexible work schedule - Including nights, weekens, and holidays
6
Experience For Beverage Director Resume
- Flexible work schedule - Including nights, weekends, and holidays
- Flexible work schedule - Including nights, weekens, and holiday
- Develop and implement strategies for food and beverage operations, marketing and sales that support achievement each hotels goals
- Oversee training in all departments of Food and Beverage to ensure total guest satisfaction
- Train staff, and monitor all aspects of food production including size, quality, taste and presentation
7
Experience For Food & Beverage Director Resume
- Ability work flexible and extended hours as required by the operations of the resort
- Broad-based, up-to-date knowledge of hospitality trends, tools and resources
- Evidence of achieved records results, in particular proven track record of achieving Forbes 5-star rating or Leading Quality Assurance scores of 90 or more points
- Maintain exceptional Member Relations and facilities by creating a quality environment through staffing, programming, service operations, and maintenance of Clubhouse Standards
- In supervisory Food & Beverage role
8
Experience For Assistant Food & Beverage Director Resume
- Assist Food and Beverage Director with the management of all food and beverage outlets including, but not limited to convenience carts, snack bar, bar/lounge areas, restaurant(s), catering and banquet facilities by ensuring that product quality and service standards are met
- Design and implement an annual Strategic Plan, including menus and operations efforts, to increase revenues, selection and quality, all while improving customer service and minimizing food and labor costs
- Oversee ordering and inventorying of food and beverage materials and supplies
- Create and promote a synergistic relationship with team members in all departments, service groups, and business entities
- Provide feedback, ideas and recommendations to senior management
- Develop operating tools necessary and incidental to modern management principles, e.g. budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control etc
- Inspect supplies, equipment, or work areas to ensure conformance to established standards
- Meet with sales representatives to build relationships, negotiate prices or order supplies
- Develops and recommends all menus, promotions and programs in accordance with Levy Restaurants standards
9
Experience For Franchised Food & Beverage Director Resume
- Ensures all operations comply with concept clarity statement
- Creates and oversee completion of location business (MAP) objectives
- Assist managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion
- Responsible for ensuring that purchasing standards are maintained and that appropriate vendors are used at all times. Maintain strong and positive relationships with all vendors
- Responsible for planning, preparation and execution of Engage Life events, special events, banquets, and theme meals
- Work closely with the Community Sales Director and community staff to market the community via “Taste of Atria – Road Shows” and “Signature Items”
- Establishes accountability processes for all food and beverage outlets; ensuring compliance with the company’s standards, philosophies, policies, legal requirements and collective bargaining agreements
- Support the Vice President of Food & Beverage in the development and implementation of the Strategic Plan and Vision for the Division consistent with the Company’s Objectives
- Forecast and budget pertaining to F&B operation
10
Experience For Corporate Beverage Director Resume
- Delegate responsibilities to management to ensure supervision of tasks to completion, correctly and on time
- Support the Vice President and Director of Food and Beverage in the development and implementation of the strategic plan and vision for the beverage department consistent with the company’s objectives
- Ensure all policies, procedures and practices are consistent with the company’s core service standards and brand attributes
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and maintain positive guest relations at all times
- Manages 5-6 subordinate managers and supervisors who supervise a total of 100-125 employees in the Hotel’s outlets and banquets. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Inspect and assist with banquet set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
- Hire, supervise and develop bartender, beverage cart driver, host/hostess, snack bar attendant and other employees in the department
- Maintain cost controls and conduct a monthly inventory
- Coordinate between all departments
List of Typical Skills For a Beverage Director Resume
1
Skills For Food & Beverage Director Resume
- Effectively communicate both orally and in writing in English
- Two years experience in Food & Beverage management experience
- Proven systems knowledge and experience with Aloha/Avero, Micros and ADP/eTime payroll or combination of these systems required
- Exercise confidentiality, effectively solve problems, work under stress and handle constant interruptions
- Effectively train and instruct employees
- Experience implementing branded programming
2
Skills For Assistant Food & Beverage Director Resume
- Experience in working in an international enviroment
- Responsible for guest experience in the building
- Pre-opening experience is an advantage
- Demonstrates complete understanding of departmental requirements and interprets their intent accurately to management team
- Write effective business communications, summaries and reports using both prescribed and creative formats
- Foreigner with China experience perferred
- Strong communication, organization, problem-solving, and follow-up
- Current or previous Food and Beverage experience in Hawaii
3
Skills For Franchised Food & Beverage Director Resume
- Five (5) or more years Culinary Experience in the hospitality industry
- Display strong customer and owner relations
- Demonstrates organizational development abilities
- Experience in Vendor relations and associated procurement systems
- Two years of F&B management experience
- Or more of progressive hotel Food and Beverage experience
- Two years experience in Food & Beverage management
- Food and beverage management experience in a restaurant or hotel environment is required
4
Skills For Corporate Beverage Director Resume
- Experience of personnel management, preferably in golf/hospitality/service industry required
- Lead the development and charge of Equinox’s point-of-view on nutrition and how it’s integrated into the member experience
- Builds and maintains strong relationships with guests, subcontractors, not-for-profits and Levy Restaurants team members
- Excellent communicator with the ability to multitask
- Five years or more of resort operational experience at senior manager level
- Valid California driver’s license and proof of current automobile insurance
- Recruiting, interviewing, hiring, and training all F&B employees
- Hiring, training, and reviewing staff members
5
Skills For Corporate Food & Beverage Director Resume
- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
- Planning and implementing programs, policies and procedures to ensure that Madinat Jumeirah standards are met
- Working with Concessions Manager, create standard operating procedures for all locations
- Forecasting and budgets pertaining to the entire F&B operation
- Following established policies for and coordinates the acquisition of food, supplies, etc. and the receiving process
- Ongoing communication with staff through regular meetings (document agenda and attendance)
- Leading a service staff of approximately 40 employees
- Maintaining beverage inventory & wine list
6
Skills For Beverage Director Resume
- Collaborating with the Executive Chef on menu development for Club events
- Willing to work in the positions of subordinate employees in the F&B operation when the need arises (cook, server, busser, etc.)
- Establishing standards of performance and job descriptions of service colleagues
- Responsible for communicating, practicing and demonstrating Boyd Style
- Responsible for implementing, tracking and auditing of all price points into the POS system
- Responsible for the hiring, firing, discipline, training and professional development of F&B management and employees
- Coordinate planning, budgeting, or purchasing for all the food operations within hotel outlets
- Assists with creating menu concepts, staffing guides and operational hours for both new and existing clubs assigned by VP of F&B Operations
7
Skills For Food & Beverage Director Resume
- Responsible for executing of training programs to include training of key personnel in Troon Golf operations standards
- Implement and monitor ordering and receiving program to ensure proper quantity and prices on all F&B purchases
- Helps plan and approve the organizational chart staffing and scheduling procedures and job description/specifications for all department staff
- Ensures that all legal requirements are consistently adhered to including wage and hour and federal, state and/or local laws pertaining to alcoholic beverages
- Monitors purchasing and receiving procedures for products and supplies to ensure proper quantity, quality and price for all purchases
8
Skills For Assistant Food & Beverage Director Resume
- Work with EVP’s and VP of Food & Beverage to control beverage pricing, COG’s and purchasing nationwide
- Partner with EVP’s and VP of Food & Beverage on Training and development programs, driving change at the venue and divisional level
- Develop and implement operating procedures and standards that support employees in their effort to deliver outstanding service
- Schedule all employees under direct supervision and monitor scheduling of indirect subordinates to ensure proper levels of staffing and expertise
- Oversee hiring and training process of all seasonal employees
- Responsible for correct closing procedures and appropriate cash handling practices
9
Skills For Franchised Food & Beverage Director Resume
- Ensure all hosts maintain training by HR and departmental heads and that internal department training follow-ups occur
- Control loss, abuse or breakage of all operating equipment and to ensure correct handling and storage of such items
- Evaluates employee performance and makes recommendations to the Executive Director concerning wage and salary adjustments, hiring, terminations and transfers
- Oversee and develop corporate-wide bar department-training, quality/recipe control, steps of service, inventory and ordering processes, etc
- Coordinates employee scheduling and personnel utilization insuring budgetary guidelines are met
10
Skills For Corporate Beverage Director Resume
- Assist the property teams in achieving budgeted profit and cost objectives
- Responsible for carrying only pre-approved product lines
- Ensures consistent application of policies and procedures regarding disciplinary matters and recommends changes to policies and/or procedures as appropriate
- Establish price categories based on cost of product to guide pricing decisions
- Monitor efficiencies on the gaming floors (drinks per trip, rounds per hour, etc.)
- Monitor the flow of product; ordering, requisitions, transfers, spills checks and breakage
- Assist in writing comprehensive beverage operations manual
- Assist in developing companywide promotions, offers and events to leverage the Boyd brand
List of Typical Responsibilities For a Beverage Director Resume
1
Responsibilities For Food & Beverage Director Resume
- Lead and drive food & beverage execution in stores through detailed training and education on managing inventory and other store controlled processes. Educate at all levels to develop food & beverage acumen and business ownership that drives sales and increases profit
- Execute Food Safety strategy, consistently train and drive Group VPs and District Team Leaders to hold teams accountable to consistently producing and handling safe food, and follow up with urgency on identified issues
- Utilize market and localization expertise to influence assortment upstream with HQ merchandising teams as well as assess competitive costing from vendors and price points vs. competitors
- Utilize innovation, critical thinking, strategy, research, issue framing, communications, and store partnerships to understand and influence food strategy, food process, and organizational change management aspects of food operations business opportunities
- Represent Stores and Food & Beverage Operations on food localization initiatives, such as new items, localized food & beverage offerings, holiday merchandising, and competitor merchandising
- Support and train stores leadership team and grocery team members on food & beverage merchandising, food compliance/safety/quality, and ensure that team members are supporting the overall strategy to ensure key market sales growth is maximized
- Support and supervise perishable food remodels and new stores, implementing programs and objective, and training stores grocery team members
- Define and communicate the strategic vision for new/emerging food & beverage operations initiatives in key markets
2
Responsibilities For Assistant Food & Beverage Director Resume
- Monitor Service Delivery by implementing LQA mystery shopper action plans to meet and exceed our guests’ expectations
- Ensures proper execution of all American Golf Standard Operating Procedures
- To achieve the goals of the business by providing direction to the overall food and beverage operation
- Actively support Operational Innovation by developing an attitude of continuous improvement through staff involvement
- Is present and available in the main dining area in order to to greet and interact regularly with members and to assist subordinate employees when needed
- Assist in the Food and Beverage budget for existing and new hotels as required
3
Responsibilities For Franchised Food & Beverage Director Resume
- Abide by all state, local and municipal laws and regulations pertaining to liquor and food safety
- Oversee compliance with policies and procedures defined by Food & Beverage Operations and appropriate regulatory agencies
- Create and execute strategies in produce, deli, bakery, and beverage designed to increase sales and profits and achieve planned results
- Understand industry-wide food & beverage operations landscape and best practices
- Build and maintain a central repository for Food & Beverage Operations processes and capabilities in key markets and initiatives
4
Responsibilities For Corporate Beverage Director Resume
- Manages all food and beverage staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed
- Prepares and monitors annual budget, revenue goals and the expenses for the Food and Beverage department as well as generating various (weekly, monthly) business volume forecasts and planning accordingly
- Monitor food and beverage hosts and ensure that all related matters are handled according to Six Senses and HR Company policies
- Ensure all food and beverage hosts are correctly uniformed and are of high grooming
- Provide training to subordinates and report the progress of their performance
- Provide, recommend and implement improvements for food and beverage
- Ensure all food and beverage outlets are clean and maintained
- Ensure that all hosts provide courteous and professional service in a friendly manner
5
Responsibilities For Corporate Food & Beverage Director Resume
- Ensure that all food and beverage consumable and non-consumable products are ordered, inventoried and issued correctly
- Personally handle VIP guests so that their F&B expectations are met
- Ensure that the restaurants and bars are prepared for service at the designated times and that all pre service activities by restaurant management have been carried out
- Ensure all food and beverage outlets are adequately supplied with linen, stationary and any other
- Diploma of college or university completion and achievements of food and beverage / hotel management
- Advanced MS Office and Outlook platforms
- Ensures successful operation of special events, banquets and room rentals through regular communication, including but not limited to weekly BEO meetings with the Catering Director, Executive Chef/Chef and Food & Beverage Service Manager and/or Banquet Captain where applicable
6
Responsibilities For Beverage Director Resume
- Assists Operations VP’s with issues and concerns involving your respective clubs assigned properties
- Assists with the budget and purchase of all small wares items for assigned new and existing clubs
- Assists with aligning the goals of our owners with the goals of our F&B operations
- Daily management of all front-of-house and back-of-house F&B operations including oversight of the Restaurant Manager and Executive Chef
- Ensure compliance with all laws, legal codes, government regulations regarding the food service industry, local liquor laws, health and safety standards
- Performs detailed evaluation reports on assigned properties to ensure our clubs are in compliance with FB standards as assigned by VP FB Operations
- Reviews F&B budgets for assigned properties
- Assesses and evaluates new properties and fills out an F&B transition checklist
7
Responsibilities For Food & Beverage Director Resume
- Researches, develops, and updates table service standards for assigned properties
- Provides all levels of F&B support for both domestic and international properties as assigned by VP of F&B Operations
- Regularly performs company based F&B curriculum to field associates
- Aligns clubs with our corporate strategic partnerships
- Coordination between the sales department, front-of-house and back-of-house departments
- Ensuring consistent and high levels of guest and patron service levels; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction
- Schedule and facilitate supervision of all food and beverage personnel with optimal management coverage from opening to close of daily operations
- Promote the club’s dining facilities for weddings, private banquets, business and social meetings
- Prepares the training plans in conjunction with the managers under his/her responsibility
8
Responsibilities For Assistant Food & Beverage Director Resume
- Leads working and information meetings and team discussions
- Monitor and report labor and expenses in an efficient, productive and profitable manner
- We offer a competitive salary and excellent benefits, and industry discounts. Potential for promotional opportunities to other THG properties including Marriott & Hilton brands
- Supervises recruitment in conjunction with the Points of Sale Managers
- Organised the welcome of new employees
- Carries out annual performance appraisals on managers under his/her responsibility, sets targets and ensures that appraisals are conducted for employees
9
Responsibilities For Franchised Food & Beverage Director Resume
- Ensures that work schedules are consistent with activity forecasts for the hotel
- Involves and motivates the managers and employees under his/her responsibility to meet the department's quantitative targets
- Ensures compliance with labor legislation in the F&B department
- Trains and motivates the team to use the sales pitches and ensures they are put into practice"
- Proper guest service requires and employee staff that is thoroughly trained in service sequence, product knowledge, and makes every effort to meet the needs of each and every guest. It is the General Manager's responsibility to lead service education through
10
Responsibilities For Corporate Beverage Director Resume
- Monitor and maintain highest standards of service in every service outlet throughout the property ensuring complete guest satisfaction
- Oversee smooth operations of the food and beverage department by constant supervision, observation and monitoring performance of all outlet managers, thereby ensuring flawless operation and service delivery
- Participate actively in events and activities related to social responsibility and sustainability practices
- Maintain and improve the company’s brand standards and service scores
- As a senior manager participate in and provide active leadership to various host forums such as Host Welfare Committee; Host Meetings, and other events
- Specialisation in Rooms Division
- Exercises administrative control and coordination of all F&B operations including staffing, training, scheduling, ordering, inventory control, meal and beverage pricing and equipment and facility maintenance and cleaning
- Plans and oversees F&B services for special events and banquets
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