Associate Training Resume Sample

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Jammie Bashirian
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Work Experience


Associate Training Specialist
06/2015 - PRESENT
Boston, MA
  • Competency-based training curricula
  • Course materials including instructor and participant guides, presentation slides, exercises and data reference guides as needed
  • Training effectiveness assessments
  • Communicate effectively with head coaches and senior administrative staff to assure appropriate health care coverage of team practices and competitions as well as the awareness of the current status of student-athlete injuries/illnesses and the prognosis for each student-athlete’s recovery and return to full participation
  • Collaborate with business managers and project team to outline current and future state processes and implement systems in Global Brands Group
  • Train end users on businesses processes and system functionalities to ensure successful implementations
  • Lead workshops with end users and act as an ongoing system support
Associate Director, Market Access Training
08/2010 - 05/2015
Houston, TX
  • Communicate with global offices during implementations
  • Create time and action calendars to meet goals and streamline business workflow
  • Review and evaluate EAs and EC’s phone conversations
  • Assist in Implementing national Leadership Development curriculum for PAMD Apprenticeship Program and Leadership Academy
  • Assist with managing program development, implementation, and evaluation of training curriculum annually to ensure training methods are effective and meaningful
  • Engage local and national experts as guest trainings and facilitators
  • Work collaboratively with Program Coordinator to design and support training curriculum for Leadership Academy
  • Ensure program implementation is using best practices and most recent and relevant research in the area of community engagement, youth support, social justice, and national service
Coaching & Training Services Associate
12/2005 - 05/2010
Los Angeles, CA
  • Assist creating meaningful opportunities for Public Allies to develop personal growth and learning plans in collaboration with other Program Managers and Partner Supervisors
  • Regularly collaborate with members of the PAMD team for feedback, Ally needs, training topics, and facilitation
  • Assist in training and providing market access/managed markets updates to speakers’ bureau members
  • Understanding of the pharmaceutical / medical device industries’ compliance environment and uphold impeccable ethics and unquestionable integrity
  • Owning seasonal line management to drive efficiencies in forecasting, pricing, flow, SKU count and insure system’s data accuracy
  • Deliver objective-driven training by developing and executing training plan and clinical curricula for existing and emerging hematologic products and disease states to support MA initiatives. Develop annual training plan
  • Identify novel learning approaches, delivery techniques, and repositories for training resources
  • Manage on-boarding plan for new hires by developing and leading train-the-trainer learning opportunities

Education


Wingate University
2000 - 2004
Bachelor's Degree in Management

Professional Skills


  • Strong MS Excel (including experience with VLookup and creating Pivot Tables) and PowerPoint skills
  • Develop training for all aspects of client projects, including soft skills and technical skills
  • Demonstrates strong teamwork and collaboration skills
  • Excellent written and oral communication skills - Excellent ability to build networks within and across functions through proactive communication
  • A strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential
  • Strong computer skills, including tools such as Articulate, Captivate etc
  • Strong analytical and communication skills, both oral and written

How to write Associate Training Resume

Associate Training role is responsible for training, customer, analytical, design, powerpoint, research, oncology, reporting, insurance, travel.
To write great resume for associate training job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Associate Training Resume

The section contact information is important in your associate training resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Associate Training Resume

The section work experience is an essential part of your associate training resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate training responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate training position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Associate Training resume experience can include:

  • Collaborate to leverage resources by partnering with applicable internal cross-functional partners to maximize resources and share best practices. Work in concert with Associate Director, Oncology Training- Solid Tumor
  • Optimize resources to maximize productivity by collaborating with US MA oncology organization, including field-based medical staff, to identify new technologies to enhance effectiveness and partner with IT to implement innovative technologies with broad, company-wide impact
  • Demonstrated multi-tasking, organization, and results oriented skills, ability to make recommendations that effectively resolve problems or issues
  • Customer service centric and possess good interpersonal and communication skills both written and spoken with the ability to interact with people at all levels
  • Possess advanced knowledge and user experience with Adobe Acrobat and Live Cycle– that is having experience creating and editing .pdf binder files, etc
  • Banking experience, or equivalent relevant experience

Education on an Associate Training Resume

Make sure to make education a priority on your associate training resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate training experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Associate Training Resume

When listing skills on your associate training resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical associate training skills:

  • Has good Presentation Skills
  • Excellent communication and presentation skills are also required
  • Good personal computer skills and proficiency in Microsoft Word and PowerPoint
  • Analytical skills, detail oriented, ability to prioritize and meet deadlines
  • Training or Teaching-Related Experience, including experience with distance learning and Learning Management Systems
  • Communicates effectively both verbally and in writing, actively listens, and can facilitate learning and present to groups

List of Typical Experience For an Associate Training Resume

1

Experience For Associate Training Specialist Resume

  • Experience in the student/multi-family housing industry; or equivalent combination of education and experience
  • Contribute to development of global brand and skills curriculum to meet local needs
  • Experience in clinical research and/or supporting training requirements for GxP regulations
  • Experience with learning management systems and distance learning platforms is required
  • Demonstrated track record of success in sales and training roles
  • Experience with Learning Management Systems (e.g. Saba)
  • Evaluate the effectiveness of training system and programs
2

Experience For Associate Director, Market Access Training Resume

  • Product training experience in a SaaS environment
  • Experience with training and video development tools
  • Specialty pharmaceutical/biotechnology sales experience
  • Proven ability to create, develop & lead projects
  • Proven ability to organize complex content into customized workshops for diverse audiences
3

Experience For Associate Director of Training Resume

  • Experience with SAP Financial
  • Experience in Education Services industry
  • Ensure effective delivery standards with measurement, evaluation and communication of training outcomes to the business
  • Localize global & regional training content appropriately; validate translated materials where necessary and adapt programs to meet local needs
  • Training new hire classes (could be as long as 6-12 weeks in duration)
  • Providing regular feedback/status reports to participant’s management
  • Trending evaluation results
  • Creating reports and status
4

Experience For Coaching & Training Services Associate Resume

  • Training days delivered
  • Supports internal training initiatives for new hires and ongoing product training for study teams
  • Provides Training Administrator support to users with curriculum and user group creation, training items and user assignment
  • Manages the GMDA Training Outlook Mailbox and the Training Support Request Form on SharePoint
  • Participates in the development of a learning portal as a platform for relevant learning materials of professional/career interest
  • Coordinates Training and Development logistics for all instructor-led training sessions
5

Experience For CDM Health & Safety Associate Director for Litigation & Training Resume

  • Deliver Client Certification training sessions both Virtually and Onsite, while maintaining a high level of customer service and client satisfaction
  • In training and development
  • In-depth understanding of sales & the sale process
  • Call Down of backlog of sold training yet to be consumed
  • Assist with entry of customer payment information in LMS (learning management system)
  • Presents training content via classroom, virtual or webinar
  • Supports or Leads Training Related projects
  • Works closely with Training and Development Team members to leverage best practices across GMDA
6

Experience For Training & Quality Associate Resume

  • Deliver training in accordance with PS project teams scenarios and identified databases that match client configuration, workflow and specialty
  • Deliver formal onsite, classroom style training sessions, virtual WebEx trainings, and ad hoc 1:1 trainings as needed in support of project goals
  • Track issues and communicate action items and resolutions to project team and client stakeholders, escalating appropriately
  • Follow up on parking lot items
  • Support the delivery of proactive interventions while maintaining a high level of customer service and client satisfaction
  • Support and contribute to team development and culture, participating in team activities
  • Possess ability to learn and guide subject-matter experts through a learning content development process
  • Manage and supervise a team of 2 trainers/Training Specialists (T-Specs)
7

Experience For Associate Training Manager Resume

  • Prepare regular, accurate and meaningful internal and external reports related to training
  • Prepare analysis & action plans to improve trainer/training delivery
  • Lead the development of the Global Rare Diseases medical training strategy
  • Team player able to develop rapport and credibility with key stakeholders
  • Natural ability to flex & adapt in real time based on multiple channels of feedback
  • Interest and aptitude to learn new technical systems
  • Provide front line support for customer inquiries, issues and class registrations
8

Experience For Associate Manager, Readiness & Training Resume

  • Responsible for ensuring all training materials are updated on a timely basis and scrubbed of PHI. Ensure that course is presented using the most current, up-to-date format and content
  • Understand the basic component of developing a training solution. Use sound adult learning techniques and approved templates. Materials include, but are not limited to, manuals, job aids, visual aids, wall charts and Powerpoint presentations
  • Support implementation of training programs at the global, regional and local level, and ensure consistent and comprehensive training provided to the Rare Diseases medical affairs teams on an ongoing basis
  • Continually provide feedback and input on ways to improve training programs, and to proactively analyze, assess and report the impact of the Sanofi Genzyme Medical Affairs training program
  • This role includes responsibility for interfacing with legal and compliance functions in order to implement and refine, as needed, policies and procedures pertaining to internal training
9

Experience For Associate, Training Deployment Resume

  • Work with management in implementing leadership development and medical excellence programs in concert with corporate initiatives
  • Contribute to the development of the Immunology and Oncology medical training strategies
  • Support implementation of training programs at the global, regional and local level, and ensure consistent and comprehensive training provided to the Immunology and Oncology medical affairs teams on an ongoing basis
  • Contribute to the development of the Immunology medical training strategy
  • Support implementation of training programs at the global, regional and local level, and ensure consistent and comprehensive training provided to the Immunology medical affairs team on an ongoing basis
  • Contribute to the development of the MS medical training strategy
  • Support implementation of training programs at the global, regional and local level, and ensure consistent and comprehensive training provided to the MS medical affairs team on an ongoing basis
10

Experience For Associate Director, Oncology Training Resume

  • Understand technology and independently run training courses using available GCO training delivery systems
  • Have clear understanding of local business needs and requirements
  • Manage, deliver and sustain training programs locally – in partnership with the local business
  • Partner, as necessary, with local Pfizer colleagues/vendors to execute agreed upon SLAs
  • Be the point person to evaluate the impact of learning technologies and other modes of training. Adjust and adapt the training programs based on feedback from these evaluations

List of Typical Skills For an Associate Training Resume

1

Skills For Associate Training Specialist Resume

  • Design learning interventions to meet needs, analyzing the right solution, methodologies and technologies to maximize the learning experience
  • Experience using Learning Management Systems and SharePoint
  • Possess common knowledge and user experience with MS Excel – that is creating tabs and entering data into cells, etc
  • Experience working as a teacher’s aide, educational support professional, or better in a formal classroom setting
  • Experience in developing lesson plans that bring structure and portability to course content and delivery
  • Good understandings for the Malaysian Code of Ethics on the marketing & sales of infant formulas & the regulatory landscape of Malaysia, Singapore & Brunei
2

Skills For Associate Director, Market Access Training Resume

  • Experience in similar setting
  • Work experience as an educator, teacher or in a training role
  • Good communication is essential – both verbal & written
  • Delivering training on variety of topics (business processes, systems, orientation, boot camps) to all levels of staff
  • Mentoring and coaching to bridge performance gaps (a new hire on application of the processes)
  • Creating training assessment surveys
  • Gathering and summarizing subject matter research
  • Training outcomes of programs delivered successfully
3

Skills For Associate Director of Training Resume

  • Seeking guidance, clarification, and feedback when necessaryThis role supports client work contractually requiring US Citizenship and a Public Trust Clearance
  • Deliver objective-driven training programs for existing and emerging oncology products and disease states to support MA initiatives
  • Assumes primary responsibility for ongoing maintenance of the training content of the learning portal and calendar for ILT session offerings
  • Possess ability to collaborate with others to write and produce learning materials and learning exercises
  • Assess, analyze and monitor participant and class performance (as measured by KPIs during Nesting/Classroom)
4

Skills For Coaching & Training Services Associate Resume

  • Deliver training programs as and when required and deliver demo for trainers as per coaching plans
  • Assists with development of training materials that meet identified training objectives and comply with established development standards
  • Once technology is available, provide virtual training across the region based on business requirements defined by Training Lead
  • Client satisfaction with delivery of training and meeting of SLAs
  • Purchases training materials on behalf of the Training and Development Team and collaborates with Library Services, as appropriate
5

Skills For CDM Health & Safety Associate Director for Litigation & Training Resume

  • Assumes primary responsibility for ongoing maintenance of the GMDA component of the learning portal
  • Proficiency using Microsoft Office applications required (including MS Visio, Excel, MS Project, SharePoint)
  • Contribute to team training materials, including agendas and templates
  • Aid in training and onboarding new team members
  • Basic knowledge of social selling, social marketing, and/or social customer service
  • Create and provide innovative training solutions across the GMA group
6

Skills For Training & Quality Associate Resume

  • An unwavering belief in young people’s ability to lead
  • Adult education and/or training
  • Lead the development of an annual training plan aligned with the needs of the US Medical Affairs Oncology organization
  • Proactively contribute to the development of cross-functional Janssen MA training team strategy
  • Collaborate to leverage knowledge and resources by partnering with applicable internal cross-functional partners to be efficient and share best practices
7

Skills For Associate Training Manager Resume

  • Adopts company health, safety and environmental programs and ensires implementation
  • Ensures that company objectives,policies,programs, and procedures are consistently adhered to
  • In collaboration with the Director, Instructional Support Services, designs, develops, coordinates and implements programs, workshops and seminars for instructors, instructional support staff and graduate students to promote best instructional practices in teaching and learning with technology (TLT) at NC State
  • Leverages specialized expertise across DELTA (and the university) for instructional training efforts, calling on colleagues to provide content and/or teach seminars/workshops as part of our training efforts
  • Conducts needs assessments and implements appropriate evaluations (formal and informal) of training events, programs, workshops, seminars, etc
8

Skills For Associate Manager, Readiness & Training Resume

  • Ensures coordination with communications/marketing support colleagues and DELTA’s workshop coordinator to coordinate marketing/communication efforts for training events, programs, etc
  • As part of the training team, teaches workshops and seminars, and develops training materials, in areas of expertise (e.g., effective pedagogy using instructional technologies, evidence-based teaching practices, etc.)
  • Participates in Learning Management Systems/Learning Technologies committee and governance meetings as assigned in order to keep abreast of training needs and opportunities
  • Advises and assists faculty in the use of learning technology to enhance instruction and create new learning environments
  • Serves as proxy for, and/or attends designated meetings for the Director, Instructional Support Services, upon request
  • Actively researches and keeps abreast of trends, research and opportunities in the area of instructional technology, instructional tools and instructional support practices
9

Skills For Associate, Training Deployment Resume

  • Facilitates teamwork and maintains collegial relationships with colleagues, faculty, staff and students
  • Ensure uptake and usage of solutions provided
  • Identify issues and course correct in a timely manner
  • Relate with different types of people in all levels
  • Work on extended hours
  • Fast - paced work environment
  • Building effective relationships to work collaboratively with Senior Commercial Leaders, Cross-functional partners, Sales Excellence and other groups leading AbbVie learning initiatives, to drive performance through consistent development and delivery of effective commercial training
10

Skills For Associate Director, Oncology Training Resume

  • Responsible for implementing training curriculum to elevate the field base team efficacy in the areas of product and therapeutic knowledge, selling skills & objection handling as well as the competitive landscape
  • Effectively represent the Field Training leadership team
  • Responsible for implementing training curriculum to elevate the Nurse Ambassador Team
  • Build and lead a team of highly effective trainers that build curriculum that fosters development of AbbVie Leadership Attributes and advances selling capabilities to drive performance within assigned sales franchises
  • Demonstrates a passion for driving excellence, with a focus on performance results that fosters accountability within self, direct reports, the Field Training department, commercial stakeholders, nurse ambassadors and training participants
  • Excellent verbal communication & written skill, high self-confidence & be able to present to large group of people
  • Exceptional customer service skills and ability to manage a client’s expectations
  • Possess proofreading skills with knowledge of and ability to identify and correct standard U.S. English grammar and punctuation errors

List of Typical Responsibilities For an Associate Training Resume

1

Responsibilities For Associate Training Specialist Resume

  • Manage multiple curricula and resources, and work in close collaboration with other training functions (regional MSL teams, Sanofi Medical Capabilities group, HR) to ensure best in class training programs are in place for onboarding in medical affairs
  • Incorporate multiple instructional design techniques and principles to support GMP, job skills, and procedural training
  • Business experience required
  • Develop, deliver and evaluate training programs, curricula, and training materials for field representatives and field management
  • Deliver Onboarding CareCheck calls while maintaining a high level of customer service and client satisfaction
  • Support Specialty landing pages in The Commons
2

Responsibilities For Associate Director, Market Access Training Resume

  • [Virtual Coaching & Support]
  • Assess client performance and adoption through analysis of provider and practice performance metrics and coaching to identified opportunities
  • Diagnose and address client problems, and develop innovative solutions to issues that arise during the CareCheck support process
  • Assess client EHR workflows and recommend improvements as needed during CareChecks and/or contracted engagements
  • Execute contracted engagements as scoped with all corresponding deliverables
  • As Learning Technology Subject Matter Expert, manages the process for recording of all training materials, selects the appropriate learning technology for eLearning and video learning development, and ensures the output meets SCORM and team quality standards
  • Coordinates tracking of external training activities
  • Manages the collection and retention of training signature logs
3

Responsibilities For Associate Director of Training Resume

  • Assists the Training and Development team in the on-going re-evaluation to ensure that training needs for GMDA new hires are assessed and that an onboarding plan is put in place and completed
  • Assists in the development and analysis of surveys to evaluate training sessions and initiatives
  • Executes initiatives related to curricula development and assignment within the Vertex Learning Management System (V-Learn and Cornerstone on Demand) and loads courses to the LMS
  • Supporting the output from Process Owner Network (PON) documents to include the Needs Assessment, content creation, communication of training impact to non-CDE groups, and quiz development
  • Generates reports from LMS or other identified systems, when requested
4

Responsibilities For Coaching & Training Services Associate Resume

  • Provide onsite support for classroom deliveries, including interacting with KBS Audit team, facilitators and learners, Events & Meetings, Learning Operations and other cross-functional groups
  • Provide support for mailbox inquiries and pursue timely resolutions
  • Serve as the onsite point of contact for instructors and staff; prepare and lead various deployment related meetings and activities
  • Organize facilitator’s schedules and manage logistical questions from instructors, staff and participants
  • Travel up to ten percent
5

Responsibilities For CDM Health & Safety Associate Director for Litigation & Training Resume

  • Provide onsite support to client end users, delivering in-the-moment training, best practices, and problem solving to make the go live experience as smooth as possible
  • Consolidate learnings into actionable items and recommendations to enhance prevention of client issues
  • Proven Subject Matter Expertise (SME) on athenaOne, and as an SME, serve as a resource to others in the organization
  • Establish strong relationships with clients and key decision makers
  • Coordinate with other onsite support resources to communicate unique workflow designs, client needs, and travel arrangements
6

Responsibilities For Training & Quality Associate Resume

  • Follow designated Pre and Post Feedback loops with clients and internal stakeholders
  • Utilize and distribute findings from indicated objective processes such as Confidence and Satisfaction Surveys, as well as subjective information to internal stakeholders and document in Open Air, SalesForce, athenaNet 9484, as instructed
  • Participate and demonstrate competency in product knowledge via athenahealth training (new releases, new processes) sessions, and programs for advanced certification
  • Endeavor to deliver when possible based on major / minor or specialty orientation
  • Provide relevant and timely feedback to colleagues via the project “Give/Get” feedback process and post-project debrief sessions
7

Responsibilities For Associate Training Manager Resume

  • Create and maintain collateral and content for athenaClassroom utilization
  • Collect, analyze, and interpret qualitative and/or quantitative data in an effort to diagnose root causes of client issues
  • Project manage multiple, simultaneous client engagements, ensuring expectations and deliverables are documented and met, key stakeholders are informed and client satisfaction is achieved
  • Support Coaching and Training Services Managers with team projects and initiatives
  • Observation, consulting, training of clients to ensure optimization of athena products and services and/or working with other athena groups to ensure top performers in the program
  • Partner with Training and Quality to develop, implement and lead site training system and procedures to assure compliance with regulatory requirements and internal policies
  • Partner with Team Leaders to develop and assure job function curricula are in place for all colleagues
  • Ensure documentation practices are in place and the learning management system is implemented to monitor and maintain training requirements, history and qualifications
  • Ensure ongoing GMP education programs are delivered to all employees, complaint with global regulatory requirements. Partner with the LT to ensure the proper concepts are being taught to site colleagues
8

Responsibilities For Associate Manager, Readiness & Training Resume

  • Work with management teams to ensure programs are in place to support and measure technical skill development
  • Lead orientation programs and review the effectiveness of the programs that are in place. Gather feedback from LT and other site colleagues
  • Partner with site management and Center Technical Learning and Capability team to effectively assess needs, design, develop, implement and measure performance improvement programs and learning solutions, aligned with business goals and strategies
  • Work with other Zoetis groups to support other learning initiatives, as needed
  • Deliver learning solutions in a manner that engages the learner and produces desired outcomes
9

Responsibilities For Associate, Training Deployment Resume

  • Provide administration of the site’s Learning Management System. Ensures the training system complies with Zoetis Quality standards and regulatory requirements
  • Customer oriented communication and analytical skills
  • Learn new skills and processes quickly
  • Public Health experience to include the planning, response and implementing of medical countermeasures, for local, state, and/or federal agencies
  • Recommends design revisions of training curriculum and methods to improve effectiveness
  • Experience leading onsite and virtual employees
  • Strong customer service orientation, demonstrating a constant aim to satisfy one’s external and/or internal customers
  • Demonstrated proficiency in the application of standard business procedures (SOP’s)
10

Responsibilities For Associate Director, Oncology Training Resume

  • Relevant pharma/biotech industry experience
  • Medical background or experience with rare diseases
  • Medical background or experience with oncology or immunology
  • Medical background or experience with immunology, dermatology or asthma
  • Medical background or experience with MS
  • Network and build strong partnerships is required
  • A demonstrated ability to use MS Office applications: Excel, Power Point, Word, and Outlook

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