Associate Operations Resume Sample

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Devon Stamm
196 Electa View,  Phoenix, AZ
+1 (555) 663 3621

Work Experience


Associate Operations Analyst
02/2017 - PRESENT
New York, NY
  • Candidates in this role need to have 3-5 years of experience in event and incident management along with problem trending
  • Experience with industry standard web application servers such as JBOSS
  • Accurately and efficiently book incoming wire transfer credits to both client accounts and company general ledger accounts for both domestic and international wire transfers. Accurately and efficiently process and approve outgoing domestic wire transfers from both client accounts and company general ledger accounts via Workflow, BPS and various banking websites
  • Precisely and efficiently process outgoing international wire transfers from both client accounts and company general ledger accounts via our banking website
  • Collaborate with the asset management and underwriting teams to ensure that Fund goals and business plan objectives align with the organization’s overall strategy from an operations perspective
  • Strong knowledge with Visual Basic, Script, C
  • One year of processing or mortgage experience
  • Demonstrated skill in the use of personal computers and related software applications
  • Good customer service skills, attention to detail, and reliable
Associate Operations Manager
06/2014 - 12/2016
Phoenix, AZ
  • Basic computer skills including proficiency in Microsoft Outlook, Word and Excel
  • Develops and maintains automated job schedules in support of multiple clients to ensure completion and timely production of work. Works with the development staff to establish processing priorities to meet service level agreements. Sets up special production and on-request jobs, altering daily schedule as necessary to accommodate special requests
  • Troubleshoots non-routine errors related to batch processing, late critical batch, and SRTs. Works to improve productivity
  • Develops and tests new batch processes to ensure productivity is not adversely affected. Escalates matters of significance as appropriate
  • Creates, recommends and implements scheduling procedures and timely documentation of procedures; ensures implementation is in accordance with standard scheduling procedures; escalates errors as appropriate
  • Works to minimize operator interventions by automating schedules to reduce errors
  • Analyzes the planning, developing, and coordinating of scheduling techniques to improve operations productivity. Generates and analyzes output of forecasts of job schedules in support of monitoring and tracking of batch processes
Associate Operations Specialist
04/2008 - 03/2014
Phoenix, AZ
  • Prepares for and participates in daily service reviews. Forwards status reports to clients and management
  • Participate in departmental projects as needed
  • Understanding of business and financial analysis including budgeting and forecasting process
  • Advanced proficiency in MS Office and corporate reporting software
  • Support Director in driving departmental and deal level revenue/expense management, controls and budgeting process
  • Prepare and maintain Hudson Americas global revenue budget
  • Create and manage Excel based models used for fee/expense management and budgeting

Education


Western International University
2004 - 2008
Bachelor's Degree in Marketing

Professional Skills


  • Organisation/Planning: Has personal drive and takes responsibility for their actions. Logically works through activities, choosing the best approach to meet the necessary deadlines. Delivers results to schedule
  • Demonstrated experience with Continuous Improvement Processes and/or Lean Six Sigma Greenbelt Budget and cost control skills
  • Strong mathematical analytical skills & attention to detail
  • Strong presentation and interpersonal skills with customers (internal/external)
  • Excellent interpersonal skills – professional and mature manner when interacting with our internal clients, the department staff, and our vendors
  • Good analytical and problem-solving skills to identify and resolve batch processing errors
  • Demonstrated ability to drive efficient change management, implementing new policies and procedures effectively

How to write Associate Operations Resume

Associate Operations role is responsible for analytical, interpersonal, business, excel, customer, microsoft, basic, analysis, advanced, computer.
To write great resume for associate operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Associate Operations Resume

The section contact information is important in your associate operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Associate Operations Resume

The section work experience is an essential part of your associate operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Associate Operations resume experience can include:

  • Excellent verbal and written communication skills as well as project management and problem solving skills
  • Detailed, thorough, and efficient with good analytical skills, a customer service mindset and time management skills
  • Strong customer service orientation and prioritization/organizational skills
  • Strong financial modeling, data analysis and quantitative reasoning skills
  • Effective computer skills utilizing Advent/APX, Bloomberg, MS Products especially Excel
  • Excellent functional/technical skills and the ability to work under tight deadlines

Education on an Associate Operations Resume

Make sure to make education a priority on your associate operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Associate Operations Resume

When listing skills on your associate operations resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical associate operations skills:

  • Team player with excellent communication skills, a sense of humor and a positive attitude
  • Excellent communications skills in verbal and written English
  • Communicating effectively and expertly across departments and clients
  • Proficient computer skills, including usage of Microsoft Office: Word, Excel, Outlook, and PowerPoint
  • Proven history of delivering sustainable results with demonstrated success in LEAN/Six Sigma/TMM and Employee Relations
  • Multitask and take ownership of complex issues, as well as adhering to deadlines and be able to work effectively independently and as part of a team

List of Typical Experience For an Associate Operations Resume

1

Experience For Associate Operations Analyst Resume

  • Able to interact effectively with both gamer and business partners
  • Experience working with and adhering to budgets, an ability to understand budgetary concerns, and vocalize risks and concerns in a timely manner
  • Focus on internal customers (Quality, Engineering, Business Planning) and external customers (Clients, Regulatory Bodies, Contractors, Suppliers) priorities
  • Assesses client profile to ensure accurate information and effective use of Visa’s numeric resources
  • Provide support for vendor management, purchase order, invoice consolidation and financial approval processes
  • Preference would be Science Graduate with general systems knowledge and good
2

Experience For Associate Operations Manager Resume

  • Ad hoc modeling, high-volume data analysis and reporting as required on a global level
  • Hard-working and committed to producing great end results
  • Provide pacing analytics and solutions for ad delivery improvements to business ops and marketing partners
  • Work closely with QA, Engineering, Product, and Marketing teams to provide ad tech support
  • Perform training/‘buddy system’ functions as requested with new staff or those taking new responsibilities
  • Assist with financial data prep, data cleansing and monthly financial forecasting procedures
  • Maintain Marketing Financial Dashboards to track key success metrics for Marketing team
  • Work closely with internal and external business groups to facilitate processing and review of MSCS ETF trading operations
3

Experience For Associate, Operations Resume

  • Coordination and development of monthly and quarterly operations reporting and board packages
  • Provide project management and coordination to North America Fund Financial and Valuation audits for Opportunity Funds and Real Estate Funds Asset Management team; act as liaison and first line of communication with auditors for Provided by Client (PBC) requests
  • Where required, help to maintain metrics reports on marketing and sales activities, effectiveness, and business impact
  • Experience using statistical tools like R, Python or SQL
  • High proficiency in the Microsoft office suite including Excel, PowerPoint, Viso and word
  • Reconcile data quality and analyze data flows within the Marketing financial system
  • Produce reports and analysis using various analytics software (Allocadia, Oracle, SFDC, etc.)
  • Support the build of the annual marketing plan and budget
4

Experience For Associate Operations Specialist Resume

  • Is beginning to acquire knowledge of the organization, the business functions supported, and QVC’s services
  • Assists Director and Team Leaders in meeting established CTQ’s in the areas of production and/or audit metrics
  • Maintain monitoring of a complex and distributed application stack
  • Embrace and support process improvement utilizing PPI/Lean tools
  • Literacy-Documentation interpretation and understanding
  • Spatial Awareness-Diagram interpretation and understanding
  • Proactive feedback on delivery issues and wherever applicable escalating to appropriate escalation channels across the organization
  • Responsible for right forecasting/management for all workflow across the team
5

Experience For Associate Operations Director Resume

  • Work with high volumes of detailed financial or other data and to understand and communicate macro implications
  • Provision accounts and adunits for App teams based on monetization strategies
  • Receive, triage and process Insertion Orders (IO’s) from relevant sales systems and stakeholders
  • Traffic internal and external campaigns using various mobile ad-serving tools becoming a subject matter expert for mobile advertising (both functional and technical knowledge of relevant industry solutions and owned products & services)
  • A passion for esports, the esports community and Blizzard games
  • Organized, extremely detail-focused and driven to consistently meet project deadlines
  • Defines reasonable commitments to meet customers’ expectations based on established processes and SLA’s
  • Motivate others for a common goal
  • Series 66 within 1 year of hire
6

Experience For Senior Associate, Operations Resume

  • Operate within Stryker’s quality system to produce documentation such as, inspection plans, equipment maintenance logs and standard operating procedures (SOPs)
  • Manage all corps member testing and certification requirements
  • Produce monthly and quarterly compliance reports for senior management
  • Creating excel spreadsheets to coordinate the maintenance and data integrity of the company’s account, goal, and territory information, housed in the Salesforce.com CRM system
  • General awareness of the practical side of Operations
7

Experience For Associate Operations Engineer Resume

  • Resolve internal and external client issues or inquiries related to invoicing, collections, permissioning, sales credit and recognition. Coordinate with Finance, Collections, Sales Administration and Client Services as needed to ensure client queries are resolved completely and promptly
  • Analyze data and make business recommendations with broader org impact
  • Maintain safe and clean work environment by following current good manufacturing practices (GMP) and Standard Operating Procedures (SOPs); complying with legal regulations
  • Works closely with internal partners to identify trends in incoming volume, processed volume and inventory
  • Assist in the identification and correction of problems to prevent down-time
  • Interprets business needs and presents data in a user friendly fashion
  • Forecasts multiple data sets to support our finance and operation partners
8

Experience For B-associate Operations Analyst Resume

  • Acts as the conduit between the line of business and IT
  • Maintain process efficiencies to achieve business objectives
  • Competent in use of electronic and automated equipment
  • Monitor ETF trade files and process flow daily to ensure successful trade execution
  • Research inquiries from customers/clients to resolve any problems and ensure customer satisfaction
  • Extensive use of PC and software applications is required, specifically Microsoft excel
9

Experience For Associate, Operations Specialist Resume

  • Keen attention to detail with the ability to multi-task
  • Lead continuous improvement efforts for the effective and efficient delivery of operations tasks; support other Business Consulting operations-related and contribution activities as needed (e.g. internal audits, offsite planning)
  • Oversee Business Consulting recruiting strategy and approach, aligning with Business Consulting North America team (especially Directors and VP), Bayer HR Recruiting, Business Consulting global and regions, and external parties as needed (e.g. external recruiters, campus recruiters)
  • Represent and deliver Business Consulting North America operations with respect to internal Bayer clients, Bayer platform functions, Business Consulting global, other Business Consulting regions and external parties as needed (e.g. external recruiters), ensuring alignment and efficiency
  • Support the Business Consulting North America extended leadership team with regard to operational analyses as needed (e.g. utilization), and with Controlling on contracting, WIP management and expenses
  • Continue to focus on service initiatives and service improvement plans (as applicable) to improve service quality and implement cost reductions
  • Promote new service propositions and to improve or extend the services to the other teams
10

Experience For Associate Operations Process Analyst Resume

  • Roll out and collect customer satisfaction survey results and provide appropriate feedback to delivery operations and coordinate the closure
  • Maintain employee work schedules including assignments, job rotation, training, vacations and paid time off, telecommuting, cover for absenteeism, and shift management
  • Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization
  • Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication
  • Excellent in making detailed performance
  • Presentation & having good hands on in excel & MS office
  • B.S./B.A. finance/accounting/business administration
  • Proactively follow up on long-pending approvals

List of Typical Skills For an Associate Operations Resume

1

Skills For Associate Operations Analyst Resume

  • Business process or business analysis experience with strong analytical and problem solving skills
  • Work experience in a job requiring general analytical skills
  • Impeccable interpersonal and diplomacy skills, with strong ability to negotiate toward positive results for multiple stakeholders
  • Supervisory Skills: This person is responsible for learning to manage groups who perform similar and/or interrelated tasks and activities
  • Expert data entry and word processing skills
  • Able to interact effectively with community influencers, professional gamers, support staff and business partners
2

Skills For Associate Operations Manager Resume

  • Prior experience
  • Analytical skills to be able to identify, assess and easily communicate risk from various sources of data
  • Managing freight forwarding and consolidation
  • Understanding/experience of the Digital Marketing world
  • Prioritizing deliverables and responsibilities where necessary
  • Gathering evidences that the “know your customer” requirements are fulfilled
  • Shopping center industry experience desired
3

Skills For Associate, Operations Resume

  • Issues Operating Experience Program (OEP) lessons learned training materials. Assists in the development and implementation of OEP training materials
  • This opening can be hired at a Grade Level 53 - Senior Administrator or a Grade Level 54 - Associate; depending on background, education and experience
  • Experience managing a 24/7 Manufacturing Operations
  • Capability to deliver results and make decisions while juggling multiple and changing priorities in a fast-paced environment
  • Corporate finance/accounting, fund operations or other strategic financial consulting experience desired
  • Experience in a dairy and drying facility
  • Experience in the field of administration, data processing, back office
  • Assist in training less experienced personnel
4

Skills For Associate Operations Specialist Resume

  • Related experience supporting military operations
  • Previous experience in server maintenance and troubleshooting roles
  • Preference given to employees with experience and/or certifications in Lean Manufacturing, Six Sigma and/or PPI (Practical Process Improvements)
  • Experience with automated monitoring and escalation tools (e.g. Graphite, Nagios, PagerDuty)
  • Experience working in agile organization
  • Four or more years of operations scheduling experience
  • Commercial Banking or the equivalent experience
  • A strong Intranet presence and process to manage this, for Products Engineering
  • GCSE or equivalent experience / qualification (including English & Mathematics)
5

Skills For Associate Operations Director Resume

  • Experience with the delivery/management of training through
  • Comfortable in a dynamic, complex, fast-paced environment - can adapt quickly to changing priorities
  • Financial accounting & analysis, business management or equivalent / related industry experience
  • Reinforce Good Manufacturing Practices and adherence to SOPs, Batch Records, Safety Procedures, etc
  • Demonstrates aptitude in technical writing and document review
  • Ability and desire to be a highly effective team player
  • Professional work experience - Open to recent graduates
  • Demonstrates and promotes the company vision of the 4 I’s: Integrity, Intensity, Innovation, and Involvement
6

Skills For Senior Associate, Operations Resume

  • Proficient knowledge and experience of Microsoft applications and supporting programs including (Outlook, Word, Excel, Powerpoint)
  • Proficient knowledge and experience with GPM - the Fisher Global Project Management system and Trackwise (deviations, CAPAs, observations and change controls)
  • Experience in dividend or relevant brokerage operations roles
  • Work independently as well as within a team, and prioritize daily work flow with little direction
  • Administrative/technical experience and knowledge of property physical systems
  • Proven ability to assist with all daily tasks associated with the department
7

Skills For Associate Operations Engineer Resume

  • Identify and advance the key risk priorities of the Infrastructure Group, in partnership with leadership
  • At least three (3) years of relevant work experience in the areas of: audit, enterprise risk management, advisory services
  • Self-motivated, proactive and demonstrates initiative, ability to work without a lot of structure
  • Interacting with systems professionals in analyzing, designing and developing solutions to the challenges presented above
  • Maintaining and communicating platform checks during event testing and event operations Support sponsorship operations
  • Maintaining scheduling, trafficking, distributing materials and overall quality control
  • Coordinating and monitoring live scoring
  • Creating, issuing, and monitoring production schedules
8

Skills For B-associate Operations Analyst Resume

  • Understanding of building systems, HVAC, plumbing and electrical systems
  • Building, maintaining, and adhering to all client-related Detailed Function Lists and Service Level Agreements
  • Ensuring all functions and teams delivers the services according to SLA while in parallel managing the delivery of non-standard / team specific services
  • Working Knowledge of one or more of the following, Citrix, Microsoft SQL, Exchange, ISA, Netbackup, SCCM
  • Maintaining master calendar for all championships and live web streaming
  • Establishing technical guidelines and publishing policies / procedures for internal and external resources
  • Establishing a working relationship with domestic and foreign suppliers
  • Establishing and maintaining inventory and distributions pipeline to ensure timely delivery of books
  • Overseeing any pre-press procedures, production, manufacturing, and distribution quality control
9

Skills For Associate, Operations Specialist Resume

  • Managing stock transactions at our distributor including stock transfers, refurbs, hurts, etc
  • Processing Voluntary events, Mandatory events, Fixed Income, Class Actions, Bankruptcy, Proxy and physical securities processing
  • Performing various reorg events ensuring payments are made timely and accurately, as well as mitigate risk and exposure to the firm
  • Working Knowledge of one or more of the following: Active Directory, DNS, Microsoft SQL, IIS, Netbackup, McAfee
  • Working knowledge of identifying Fixed Income/Equity products
  • Assisting in annual review of team procedures
  • Processing Investment Advisor Trade Instructions for Allocation Changes and Rebalances
  • Working knowledge of FDA and OSHA regulations, GMP’s Sanitation, HACCP and Food safety & Regulatory compliance
10

Skills For Associate Operations Process Analyst Resume

  • Ensuring accurate event information for all 90 NCAA championships is reflected on website and mobile apps
  • Ensuring that sponsorship and ad units follow league standards
  • Taking responsibility for project management and frequent communication with project teams
  • Maintaining departmental databases to ensure information is correct and current
  • Working knowledge of industrial waste water treatment, hazardous materials management and transportation
  • Providing exceptional client service to our managed service clients

List of Typical Responsibilities For an Associate Operations Resume

1

Responsibilities For Associate Operations Analyst Resume

  • Demonstrates good judgment in problem-solving and issue escalation
  • Experience working with Salesforce CRM and/or Apttus is strongly desired
  • Experience working in a professional environment in a product company
  • Establishes a solid focus on long-term continuous improvement activities through interaction with the entire Packaging Team staff
  • Experience operating on Broadridge - BPS system
  • A self-starter with experience utilizing the Microsoft Office tools
2

Responsibilities For Associate Operations Manager Resume

  • Past experiences of both contributing individually as well as part of a team
  • Ideally 2 or more years’ experience working in multidisciplinary teams within the global commercial insurance brokerage industry required
  • Good knowledge of Liner Operations systems and GCSS
  • Graduate in any discipline with 1-2 years of experience
  • Strong familiarity with PowerPoint, Excel and ideally SFDC
  • Financial services experience, preferably in the brokerage or mutual fund industry
  • Investigating and resolving queries using internal management tools
  • Testing and implementation of the changes in the existing data exchange connections
3

Responsibilities For Associate, Operations Resume

  • Processing customer delivery requests
  • Drafting of loan and securities documentation
  • Evening and weekend work required to support events
  • Engineering and Senior Management are kept abreast of appropriate escalations
  • Archiving of all original documents
  • Manage the hiring process, including posting jobs, tracking applicants, coordinating interviews, and onboarding new employees
  • Bachelors in Biology, Chemistry, Chemical engineering, Biomechanical engineering, Bioengineering, Biomedical engineering, Biochemistry or related field
4

Responsibilities For Associate Operations Specialist Resume

  • Supports recruiting process by facilitating new hire training and supporting job fairs
  • Help run the DC intern program, including hiring, training, management and programming
  • Delivers continuously improving year-on-year expense results by improving processes and increasing productivity
  • Analyzes licensing eligibility and requirements per Visa Rules including cross border and foreign branch licensing
  • Manages requests for assigning and updating numeric IDs such as BINs, Routing ID, and PCR/Stations
  • Follows control procedures in opening and closing transaction processing
  • Instruct and train material handlers regarding day-to-day shipping and receiving activities, inventory control, safety and maintenance matters
  • Monthly Archiving; monitoring of library levels and archiving older data when needed
5

Responsibilities For Associate Operations Director Resume

  • Second-tier support identifying, resolving and/or escalating internal client reported data issues
  • Support operations strategy including scheduling, budgeting, and expenses for large scale and cross-team projects
  • Do not cost audit during draft billing lockout period
  • Assist with preparation and delivering documents and reports that support decision making for distribution across the Product Leadership team
  • Examination and processing of physical certificates, consisting of legal, restricted and foreign certificates
  • Flexibility in a challenging and dynamic atmosphere in which multi-tasking with numerous clients is needed
  • Insure all loan files following the Post Closing Process Manual
  • Monitor and assist in answering phone calls and emails delivered to Post Closing Department
  • Assists in problem solving for the operations team related to resolving second level rooms on hold and/or GPM issues
6

Responsibilities For Senior Associate, Operations Resume

  • Administers basic licensing additions and updates including termination process
  • Ensure that the Front Desk is aware of all corporate actions reported by the clearing agent, keeping track of all responses and follow-thru by the agent
  • Oversee BAU functions, ensuring support teams meet accuracy standards in line with key performance indicators and standard operating procedures
  • Can manage projects and various ongoing or reoccurring deadlines
  • Direct team members to assignments according to production needs, performing time and attendance procedures to make sure people are paid
7

Responsibilities For Associate Operations Engineer Resume

  • Lead shipping and receiving activities for the production operation
  • Assists in information gathering and sourcing candidates for new and current contracts
  • Responsible for regulatory reporting, monitoring and issue resolution across all impacted jurisdictions
  • Plan and execute logistics including travel, venues, materials, and food, partnering with external vendors
  • Basic knowledge of trust business and its particular accounting and tax reporting requirements
8

Responsibilities For B-associate Operations Analyst Resume

  • Drive safety & safe behaviors while maintaining the plant goals of preventing all injuries
  • Drive safety & safe behaviors while maintaining the goal of preventing all injuries
  • Ensure proper staffing, technical direction and training for all sanitation associates
  • Desire for growth opportunities, ongoing training , and further knowledge in the Financial Services industry
  • Maintain 60/90-day clearing deadline (or 45-day for Google/Doubleclick)
  • Assist Head of Product in driving a communication plan across the Product organization globally
  • Adaptability to different working styles
  • Manage multiple client concerns and inquiries in a rapidly changing environment
  • Copy/Scan all necessary documentation as directed by the Post Closing Process Manual
9

Responsibilities For Associate, Operations Specialist Resume

  • Develop reports and status logs as needed or directed for tracking purposes
  • Work closely with Secondary Department, Document Custodian, and Warehouse Bank in fulfilling GNMA pools
  • Develop additional Operation specific training modules to meet the needs of the department
  • Collaborate with North American Training team to update operational SOP’s that meet the needs of all sites
  • Reconcile open items and ensure timely action on receivables, including claims and agent related payments
  • Respond to customer email inquiries and assist with answering customer phone calls
  • In the upcoming months, assist staff in the conversion to Bank of NY
  • Daily interaction with the repo & sales desk, affiliates, various clearing banks, and clients to ensure all trades settle
10

Responsibilities For Associate Operations Process Analyst Resume

  • Settle Fixed Income Securities and TriParty transactions, knowledge of Fixed Income Clearing Corp.(FICC)
  • Address and resolve analyst enquiries relating to regulatory and operational control processes and content. Coordinate input from key stakeholders as necessary
  • Conduct assessments of key enterprise risks and emerging risks
  • Support the Director, Operations in overseeing asset management operations
  • Support business partners in executing the business’ portfolio governance processes

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