Associate Mgr Resume Sample

21 votes
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Paolo Mueller
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Work Experience

Gwim Associate Team Ops Mgr
07/2016 - PRESENT
Houston, TX
  • One year of previous Branch Associate experience
  • To lean and understand, all processing functions within the unit, ensuring all relevant deadlines and stipulated controls are met
  • To be able to identify opportunities for improving process flow and quality as seen by the customer
  • To ensure transactions are processed in accordance with document procedures ,
  • To assist in the training/education of junior staff in job functions/procedures relating to the unit
  • To process any required back-up tasks relating to production, identifying ways to improve current working practices
  • Posses end-to-end fx process knowledge
Cib-transaction Processing Mgr-associate
07/2013 - 01/2016
Los Angeles, CA
  • Pre UAT Readiness
  • Prepare and present MIS to senior management
  • Get things done by leveraging organization resources
  • Handle pressure and lead from the front
  • Graduates (BCOM/BMS) with Nil to 8 years of experience
  • A global business aligned team that is instrumental in putting the client front and center throughout our cohesive and consistent model
  • An organization that enables thought leadership and team members who are risk aware, flexible, empowered, and feel accountable to drive a best in class service
  • Driving to be best in class through transformational change and technology innovation
Practice Mgr Associate
06/2006 - 04/2013
Dallas, TX
  • Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one’s own work to achieve them
  • Contributes to and performs automation test planning, preparation, scripting and execution according to defined best practices, standards and procedures
  • Co-own and extend our current automation solutions
  • Analyze the functional scenarios and define the scope for automation
  • A strategic problem solver, but a practical/tactical executor
  • Preparation of statistics and reports on testing results for automated test
  • Identify root cause of issues in automated scripts developed by team


Troy University - Colorado Springs/Ft. Carson
2000 - 2005
Master's Degree in Business

Professional Skills

  • This role typically requires 3-5 years’ experience in operations functions and a thorough working knowledge of the operational aspects of transactions and products
  • Proven decision-making skills, and the ability to effectively manage risk
  • Excellent written and oral communication skills in both informal and formal presentation settings to varying audiences
  • Strong interpersonal/leadership and oral/written communication skills
  • Prior experience leading, managing, motivating, and developing a team
  • Well organized individual with good written and phone communication skills
  • Effective PC skills particularly MS Word, Excel, PowerPoint, project management, and flowchart packages

How to write Associate Mgr Resume

Associate Mgr role is responsible for reporting, trading, integration, securities, automation, microsoft, word, powerpoint, risk, benefits.
To write great resume for associate mgr job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Associate Mgr Resume

The section contact information is important in your associate mgr resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Associate Mgr Resume

The section work experience is an essential part of your associate mgr resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous associate mgr responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular associate mgr position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Associate Mgr resume experience can include:

  • Experience in product development
  • Excellent leadership and ability to drive results
  • Business process and management experience
  • Developing and maintaining qualitative and quantitative measures to ensure compliance with Service Level requirements and ongoing process improvements
  • Handling of escalated inquiries
  • Coaching and development of Associates

Education on an Associate Mgr Resume

Make sure to make education a priority on your associate mgr resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your associate mgr experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Associate Mgr Resume

When listing skills on your associate mgr resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical associate mgr skills:

  • Work effectively with financial advisors and sales specialists for the resolution of identified problems
  • Effectively communicate automation scope and benefits in oral and written formats
  • Strong knowledge of the securities industry and banking products
  • Previous experience of team development
  • A good understanding of Global Custody, Cash Clearing and Treasury/Finance functions
  • Good understanding of project management basics

List of Typical Skills For an Associate Mgr Resume


Skills For Gwim Associate Team Ops Mgr Resume

  • Adopt best practices by partnering with other transaction processing teams
  • To provide timely information to stakeholders and clients on pending requests and possible impacts to other processes
  • Work extremely well across functions, successfully bringing people together toward common goals
  • Centralised point of contact for all complex and technical tax issues to support our client’s tax servicing needs
  • Create campaign briefs detailing creative direction for batch & blast emails
  • Track & manage creative development of store opening & store event emails

Skills For Cib-transaction Processing Mgr-associate Resume

  • Route emails to merchandising & cross-functional teams
  • Ad hoc email & eMarketing projects
  • Responsible for coordinating Physician’s daily activities/schedules
  • Analyze facts, make sound judgments & decisions quickly with confidence under tight deadlines
  • Foster collaborative relationships within section and with business partners in other areas

Skills For Associate Mgr., Product Development Resume

  • Experience in operational areas within financial institutions; High level of operational excellence for the team (measured in terms of timeliness and accuracy of service delivery)
  • Respond to client services//internal queries in a timely fashion to ensure all queries are logged and resolved within the appropriate time frame
  • Takes ownership and accountability to ensure service to the clients/brokers/internal hubs remains as per expectations
  • Leverage technology by means of system enhancements
  • Escalate issues and challenges on time

Skills For Practice Mgr Associate Resume

  • Active participation in new projects
  • Works with CaseMap contacts and within Lexis to ensure customer concerns get addressed and overall renewal lifecycle, from pricing, to contracting and invoicing is done correctly and efficiently
  • Primary Coverage- 1:30 pm to 10:30 pm IST. Cross regional coverage to be provided. Ability to work stretch hours in case of business requirement
  • PeopleSoft literate with knowledge of MS Excel, Word, PowerPoint and Outlook
  • Ensure that procedures are documented and that the documentation is updated periodically

Skills For Cib-transaction Processing Mgr Associate Mumbai Resume

  • Daily investigation and escalation of any issues
  • IOC or other industry related benchmark qualification
  • Analyze and share out learnings weekly & provide recommendations for future email programs
  • Resource allocation across processes and call center gates
  • One on one meetings and performance reviews with Associates
  • Ownership and involvement in team and department projects

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