Applications Administrator Resume Sample

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Lori Johnson
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Work Experience


Applications Administrator
12/2016 - PRESENT
Chicago, IL
  • Monitors the progression and resolution of issues, and requests updates on these from relevant contacts/responsible persons both within IT as business sponsors/SME’s
  • Coordinate steps with departmental managers to maintain the versions and controls related to all products allowing for APP MANAGEMENT TOOLS and repositories to hold accurate and current information’s related to the “Stack”
  • Command Financial Application (.Net Web)
  • Command Calendar (.Net Web)
  • Security Badge Tracking (.Net Web)
  • Task Management Application (CRM 2016/SharePoint 2016)
  • Provide Level 3 support for the application
Senior Applications Administrator
06/2011 - 07/2016
Boston, MA
  • Assist in the day-to-day operations of development team
  • Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate with cross functional IT groups
  • Demonstrated understanding of the importance of protecting sensitive and private data
  • General knowledge and understanding of relevant legal and regulatory requirements, such as Health Insurance Portability and Accountability Act (HIPAA), Family Educational Rights and Privacy Act (FERPA), Americans with Disabilities Act (ADA), and Payment Card Industry/Data Security Standard (PCI DSS)
  • Knowledge of the following applications: BankTEL, BancIntranets, FIS Prime, and Enterprise Document Management Solutions, FIS Bankway Browser, FIS ImageCentre, FIS Card Management System (CMS) and Custom Card Systems Trism, EllieMae Encompass, Harland DecisionPro, Harland LaserPro & Westborook Fortis
  • Technical knowledge of MS SQL 2000 – 2012
  • Work knowledge with stored procedures, triggers, T-SQL, scripts, and performance issues with client/server database design
  • Knowledge of third party integration
Archer Applications Administrator
08/2007 - 03/2011
Philadelphia, PA
  • Knowledge with NET platform (ASP.NET, C#, VB.NET)
  • Knowledge of telecommunications billing and terminology
  • Knowledge of SDK development and third party integration
  • Knowledge of the Windows operating environments and the Microsoft Office Suite of products
  • Work independently, and be a self-starter
  • Access Control for key data based ERP Systems
  • Administration of Electronic A&D and Physical Security applications
  • Application Administration liaison with Internal Audit for the purpose of coordinating and compiling evidence for external auditors
  • Primary Support for Enterprise level Applications

Education


University of Mount Union
2001 - 2006
Bachelor's Degree in Computer Science

Professional Skills


  • Excellent organizational, analytical, and problem solving skills and cross-cultural or multicultural experience
  • Experience with database creation and administration with MySQL/MongoDB/CouchDB and strong skills in optimization
  • Excellent verbal and written communication and interpersonal skills. Ability to communicate effectively with all levels of the company
  • Outstanding attention to detail with excellent time and project management skills
  • Excellent problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods
  • Strong problem solving/analytical skills, knowledge of analytical tools, and complex troubleshooting methods
  • Strong Excel knowledge and reporting skills

How to write Applications Administrator Resume

Applications Administrator role is responsible for interpersonal, troubleshooting, analytical, technical, software, design, reporting, database, training, collaboration.
To write great resume for applications administrator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Applications Administrator Resume

The section contact information is important in your applications administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Applications Administrator Resume

The section work experience is an essential part of your applications administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous applications administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular applications administrator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Applications Administrator resume experience can include:

  • Solid problem diagnosis, troubleshooting, and problem-solving skills
  • Strong oral and written communication skills and professional manner dealing with faculty, staff, students, and vendors required
  • Excellent verbal, written communication and negotiations skills
  • Possess strong time management and organisation skills
  • Strong communication skills and the ability to work independently
  • Possess excellent analytical, verbal and written communication skills to accurately document, report, and present findings

Education on an Applications Administrator Resume

Make sure to make education a priority on your applications administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your applications administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Applications Administrator Resume

When listing skills on your applications administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical applications administrator skills:

  • Proven ability to effectively operate with flexibility in a fast-paced and evolving team environment, learn quickly, and multi-task on simultaneous initiatives
  • Demonstrate effective oral and written communication skills and proficiency in presentations and training
  • Very good communication skills (spoken and written)
  • Self-motivation with the initiative to see issue resolution through to completion Business focused approach with strong interpersonal skills
  • Capacity to communicate clearly and with presence; strong verbal and written communication skills are mandatory
  • Strong organization and project coordination skills

List of Typical Experience For an Applications Administrator Resume

1

Experience For Senior Applications Administrator Resume

  • Experience with Monitoring/Reporting tools such as Orion, Cacti, performance tracking and routine server maintenance
  • Provides input and recommends alternatives while costing, estimating, or validating solutions, individually and/or through assigned staff
  • Experience administering and configuring Biofortis Labmatrix application
  • Demonstrated ability to work independently using sound judgment in technical knowledge and problem solving required
  • Solid understanding of configuring access control, record permissions, events and notifications in Archer
  • Experience with a scripting language (Perl, PowerShell, Python, PHP, etc.) and their use in automating configuration management for operational tasks
  • Experience administering operating systems (Windows 2000-2012, Red Hat Linux, AIX)
2

Experience For IT Applications Administrator Resume

  • Experience with audio and video streaming technology is an asset
  • Experience writing complex SQL statements
  • Experience with system architecture and performance monitoring
  • Experience supporting Data Warehouse, ETLs, SSRS, and SSIS
  • Experience with current Windows Operating System, SQLServer, LDAP integration
  • Experience with Scripting languages (e.g. powershell, perl)
  • Knowledge and experience in cyber security protection and monitoring of central servers
3

Experience For Archer Applications Administrator Resume

  • Experience providing tier 2 or higher operational support for multiple enterprise level applications
  • Design, install, troubleshoot and tuning experience with Tomcat and Weblogic server
  • At least 3 to 5 experience in administering critical applications
  • Participate in business and issue analysis with business, validation, IT and QA
  • BA/BS in Information Systems, or equivalent combination of education and job experience
  • Experience in a POS environment, ideally specializing in Micros 9700, Simphony or Appetize POS systems
  • Experience with LDAP or similar application protocols
  • Experience as a System Administrator in a heterogeneous, dynamic, customer-focused environment
4

Experience For Enterprise Applications Administrator Resume

  • Identify and evaluate alternatives and present the most efficient and cost effective solution
  • Owner for the effectiveness, quality, simplified implementations, and rapid delivery of project design decisions
  • Strong knowledge of Archer On Demand Application development
  • Application administration, development, database, or system administration experience
  • Relevant experience in application support
5

Experience For IT System / Applications Administrator Resume

  • Software Development experience with Python or Perl
  • Diagnoses and resolves advanced technical issues, conducts root-cause analysis, demonstrates consistent level of accuracy with problem resolution
  • Experience with design, plan, and implementation of program management solutions
  • Experience supporting cloud environments (AWS, Azure, Google, etc.)
  • Be able to quickly prioritize and handle multiple issues
  • Enforcing the use of security templates, generation and monitoring of security controls reports and performing system entitlement reviews to ensure compliance
6

Experience For Servicenow Applications Administrator & Developer Resume

  • Understanding of messaging systems (e.g. MS exchange, sendmail, IronPort devices)
  • Using advanced understanding of the Yardi system to create & modify tables, views and reports as needed
  • Working knowledge of end to end IT software and system solution delivery
  • Working knowledge of microcomputers and office productivity software required
  • Assisting in the management of email aliases, forwards, auto replies and support all mail-based Google G Suite Apps (Gmail, Google Groups, etc.)
  • Tracking and escalation of incidents with Office 365 technical support
  • Providing support for User Service Desk, team members as well as end users
  • Monitoring services and applications as appropriate
7

Experience For Business Applications Administrator Resume

  • Works with end users across campus, providing assistance for using the applications, understanding their needs, and solving problems
  • Support application deployments, building new systems, and upgrading and patching existing systems
  • Create and give training sessions on how to use the tool to the engineering team adhering to engineering policy
  • Day to day management and support for the LogRythm application including – Log gathering, storage and reporting functions
  • Distribute third party Client Advisories and assist Servicing teams with testing, training and implementation of system enhancements
  • Manages applications, installing, configuring, and updating the software
  • Fulfill on-boarding and off-boarding activities (e.g. account provisioning) across all EA systems
8

Experience For Systems / Applications Administrator Resume

  • Aid in the development of training initiatives in order to ensure an understanding of the system's procedures and output
  • Develop and facilitate ad-hoc reporting, data queries, and dashboard performance reporting
  • Interfaces with IT as a liaison for the EVMS team to address troubleshooting, COTS updates, and system tracking
  • Responsible for implementing and maintaining all application security aspects
  • Serve as on-call weekend/evening support for application operations and troubleshooting
  • Proactive maintenance, monitoring of various reports and alerts for all the applications we are supporting
  • Leverage scripting to support the day-to-day operations for job processing, log analysis, and application automation on an ad hoc basis
  • Keep application updated and error free by organizing/scheduling upgrades and patches
  • Perform installation and testing for vendor applications/patches
9

Experience For Systems & Applications Administrator Resume

  • Day to day management and support for the CyberArk application including - Password management and remote access modules
  • Day to day management and support for the Symantec End Point Manager application including – Central server functions and policies and client management
  • Day to day management and support for the Go Anywhere SFTP application including – configuration of servers, directors and scripts
  • Installs and maintains enterprise application software (including dedicated hardware), application code deployments and configuration changes
  • Extensive knowledge of server management tools and monitoring tools (e.g. Puppet/MCollective, icinga/ganglia, LDAP et GLPI)
10

Experience For Fusion Applications Administrator Resume

  • Stay informed of best practices and develop leading expertise in the firm’s technologies
  • Develop Archer applications based on technical requirements using SDLC concepts and agile methodology
  • Comprehensive understanding of relational database design as well as various Extract, Transform and Load (ETL) methodologies and tools
  • Knowledge of Relational Databases including Oracle and SQL Server
  • Knowledge of Visual Basic or Powershell scripting
  • Configure and administer multi-tier applications, including relevant database backends

List of Typical Skills For an Applications Administrator Resume

1

Skills For Senior Applications Administrator Resume

  • Technical support skills to effectively support senior executives, middle level managers and operational level staff
  • Excellent communication, collaboration and customer service skills to work across Academic Technologies and other technical support units
  • Strong experience with WFE and DB servers and hands on experience with IIS webserver
  • Demonstrated competency to learn new technical skills
  • Moderate analytical and project management skills and demonstrated attention to detail
  • Scripting language skills for administration tasks
  • Creative troubleshooting and problem solving skills
  • Strong experience in SQL (Oracle), Data Mapping, Data Modeling, related to the Costpoint Systems
2

Skills For IT Applications Administrator Resume

  • Demonstrated ability to provide didactic presentations and training, including preparation of educational materials and hands-on skill development
  • Demonstrated ability to provide outstanding customer service, be a good listener and work well with a diverse group of customers and IT
  • Work experience or equivalent experience to include the following areas
  • Experience of CRO regiments along with specific knowledge of software packages or equivalent combination of education, training, and experience
  • Strong attention to detail, design, layout, and customer experience
  • Anticipate and react effectively to potential risks
3

Skills For Archer Applications Administrator Resume

  • Collaborate effectively across internal and external boundaries and cultures to achieve common goals
  • Use in-depth knowledge and skills in Microsoft SQL, Yardi, and relative systems to perform a full range of SQL queries
  • Knowledge or basic skills of SQL
  • Experience and a proven track record in an administrative environment essential
  • Effectively present information and respond to questions from groups of managers, researchers, and the general public
  • Proven experience in implementing changes in a complex, fast-paced, changing environment
  • Experience working in multi disciplinary teams consisting of business, validation, IT and QA
  • Very solid experience with Linux operating system, mainly CentOS and Ubuntu Server
4

Skills For Enterprise Applications Administrator Resume

  • Clearly and effectively express ideas verbally and in writing
  • Experience translating user provided requirements into effective, efficient solutions
  • Experience administering applications operated by the IT department
  • Extensive experience administering applications operated by the IT department
  • Hands-on experience in process automation, best practice approach, technology efficiency, and effectiveness
  • Good experience with Storage Area Networks
  • Trouble shooting skills for complex software problems step by step
  • Attention to detail and timely follow up skills required
  • Working knowledge of and experience supporting email implementations for organizations using the Outlook client, Outlook for Mac and Outlook Web Access
5

Skills For IT System / Applications Administrator Resume

  • Working experience in a SaaS or Hosting environment supporting a multi-tenanted service
  • Experience implementing, configuring, deploying and managing applications
  • Experience deploying, managing and troubleshooting Windows operating systems
  • Experience administering applications in a Windows environment (IIS and Windows Servers) including client-facing responsibilities
  • Experience providing high-availability services to enterprise clients via load balancing and/or server clustering technologies
  • Demonstrated ability in supporting, maintaining, and administering complex applications
6

Skills For Servicenow Applications Administrator & Developer Resume

  • Experience deploying, configuring, and administering Linux/Unix servers
  • Experience deploying, managing and troubleshooting Siebel Industry Applications
  • Experience deploying, managing, and troubleshooting J2EE platforms (e.g. WebLogic)
  • Using SQL to query complex relational databases and validate reporting results
  • Very good knowledge in coding, debugging and automation with python and bash
  • Previous experience (3-5 years) in diagnosing problems and coordinating the implementation of solutions with other groups
  • Previous experience (1-2 years) in diagnosing problems and coordinating the implementation of solutions with other groups
7

Skills For Business Applications Administrator Resume

  • Experience in administering systems (Linux); supporting source control systems
  • Experience managing instant messaging services (XMPP - Jabber/OpenFire/Skype For Business, etc)
  • Experience identifying a broad range of networking-, software-, and hardware-related system issues
  • Technical experience using Rhapsody messaging from Orion Health
  • 2) At least 1 year experience in the past 5 years supporting or using any of ACO’s current HRDS systems
  • 5) At least 1 year experience using a formal trouble ticketing system
  • Three (3) years’ experience administering the following
8

Skills For Systems / Applications Administrator Resume

  • Strong understanding and knowledge of various databases, operating systems, middleware, business applications and web servers
  • Experience in providing strategic planning and oversight
  • Experience using Crystal Reports
  • Very good knowledge of Linux and Networking
  • A strong understanding of both Windows IIS and Apache web servers
  • Systems implementation experience including create and modify Costpoint interfaces
9

Skills For Systems & Applications Administrator Resume

  • Experience maintaining systems in a STIG’d environment
  • Experience managing open source based mail list services (GNU Mailman)
  • Experience with systems automation, change management, capacity planning, documentation
  • Experience working in a large environment with a distributed administration model
  • Experience packaging software applications with Microsoft
  • Experience with software asset management and licensing compliance
  • Experience using an ITSM based service desk tool such as HP Service Manager or Remedy
  • Knowledge and experience with Cloud Computing Services such as Amazon Web Services (AWS)
10

Skills For Fusion Applications Administrator Resume

  • 5) At least 1 year experience in the past 5 years as a helpdesk technician (or similar) working with users deskside and remotely
  • 7) At least 1 year related professional experience supervising personnel
  • 1) At least 3 years’ experience in the past 5 years as a database developer using Microsoft SQL 2012 (or later)
  • 6) At least 1 year experience administering a Human Resources database system
  • Experience with an ITSM ticketing tool such as Cherwell, ServiceNow or Jira
  • Experience in supporting users and information systems
  • With 1-2 years of experience in a Contract Research Organization (CRO), lab, regulatory or similar working environment
  • Experience in supporting Siebel Industry Applications

List of Typical Responsibilities For an Applications Administrator Resume

1

Responsibilities For Senior Applications Administrator Resume

  • Experience deploying, managing and troubleshooting IT Service Management tools
  • Experience with automated project planning and reporting tools such as MS Project Online, and Encore Analytics
  • Experience working with a wide variety of enterprise application platforms running on Windows Server (2012 & up) and RedHat Enterprise Linux (6 & up)
  • Experience gathering and analyzing metrics to benchmark workload/performance and identify trends
  • Experience with creating and maintaining templates
  • Experience working in a regulated healthcare setting
  • Experience supporting packaged applications
  • Experience with one of the following: Python/Ruby/Bash/PERL/C#/VBA
  • Experience with Unix Systems, and familiar with Unix/Linux command line interface and accessing log files
2

Responsibilities For IT Applications Administrator Resume

  • Cyber security experience including firewall configuration, log and end point security management. (Desirable)
  • Good knowledge of major operating systems
  • Experience providing Windows Server administration
  • Superior experience using Excel and PowerPoint to generate the process flow diagrams and/or technical process flows
  • Experience performing complex software upgrades and configurations
  • Knowledge of or experience working with an Enterprise Content Management product
  • Experience with managing databases platforms ( MySQL, MSSQL, or Oracle)
  • Good knowledge of application security, platform hardening against intrusions, vulnerability assessment, and source code analysis techniques
3

Responsibilities For Archer Applications Administrator Resume

  • Demonstrates competence with programming concepts such as algorithms and IF/THEN statements
  • Containers, Kubernetes, Cloud Foundry and micro services experience
  • Coordinating and liaising with IT groups and other relevant business units regarding system changes
  • Working knowledge of load balancing and load testing
  • Working knowledge of monitoring tools
  • Working knowledge of middleware and messaging tools
4

Responsibilities For Enterprise Applications Administrator Resume

  • Suggesting architecture improvements, recommending process improvements
  • Understanding of telecommunications billing and terminology
  • Resolving support tickets and providing technical assistance in the operational use of software applications and systems
  • Understanding network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP)
  • Understanding of NET platform (ASP.NET, C#, VB.NET)
  • Understanding of SDK development and third-party integration
  • Working knowledge of the PPD ConneXion or Assist LIMS, or other LIMS systems
  • Interfacing with the business analysts, project managers, technical operations personnel, vendors, and clients on various projects
5

Responsibilities For IT System / Applications Administrator Resume

  • Assisting in the development of junior staff
  • Being eligible to obtain Secret security clearance is required
  • Being eligible to obtain Secret SSBI security clearance is required
  • Data mapping, field mapping, compliance updates, product and pricing updates/changes, and monitoring,
  • Responsible for middleware environment installation, upgrades, patching, monitoring, reporting and troubleshooting
  • Lead contact for troubleshooting with software vendors by coordinating ticket tracking in vendor support portals to minimize time to resolution
  • Responsible for running backups, jobs and processes, as well as content and timing of processes
  • Administer and optimize the ITSM platform, including server configuration, monitoring and maintenance
6

Responsibilities For Servicenow Applications Administrator & Developer Resume

  • Comfortable supporting a dynamic and constantly changing environment
  • Familiarity with writing and editing HTML web‐pages
  • Assist team members with issues needing technical expertise or systems and/or programming knowledge
  • Designing and delivering Microsoft cloud-based technologies
  • A working understanding of code and script (.Net. HTML, PHP, etc)
7

Responsibilities For Business Applications Administrator Resume

  • Installation, configuration, upgrading and monitoring of Enterprise applications on both Windows Server and RedHat Linux platforms
  • Desire to work together with an IT team that cares about helping each other and providing real value to our business
  • Is primarily responsible for working with internal customers on application and existing work process issues, along with new process development initiatives
  • Configure defect tracking system and user acceptance testing environment
  • Develop deep understanding of our applications, supporting infrastructure and system integrations
8

Responsibilities For Systems / Applications Administrator Resume

  • Communicate with and providing upper tier troubleshooting and support to other layers of an organization
  • Successfully complete vendor provided training. This duty is performed annually, about 10% of the time
  • Provides educational outreach and training to the GW community on the electronic compliance system and trains OHR staff on the use of the system
  • Support all G Suite Apps and manage the lbl.gov domain using the G Suite Admin console
  • Support all third-party Google Marketplace apps such as Spanning Backup, Lucidchart, AODocs, etc
  • Serve as systems administrator and support for the following CentOS application servers
  • Knowledge of virtual computing environments
  • Performs firmware, operating systems, and application upgrades and patches
9

Responsibilities For Systems & Applications Administrator Resume

  • Participate in disaster recovery tests and planning
  • Application management for current and future banking applications
  • Level 1 support on following technologies tickets with the team help
  • Plan, design, implement, and support advanced IT solutions that enable Esri to leverage new technologies enhancing productivity, reliability, and performance
  • Helps engineering with tool problems and questions
  • Support IT with client installations & trouble shooting
  • Plans, coordinates and performs software updates for engineering applications
  • Address issues with the tools from the engineering team and work support tickets with application vendors & IT to resolve issues
10

Responsibilities For Fusion Applications Administrator Resume

  • Incorporates the reuse of existing components within designs where feasible and efficient
  • Participates in continuous review to ensure that systems meet changing business and regulatory conditions
  • Assist in providing 24/7 critical support for supported mission critical business applications
  • Installs and maintains enterprise and/or laboratory application software (including dedicated hardware), application code deployments and configuration changes
  • Familiarity with containers and deploying infrastructure as code

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