Analyst Assurance Resume Sample

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Reba Ratke
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Work Experience

Senior Analyst, Revenue Assurance
03/2017 - PRESENT
Boston, MA
  • Provides clear analytical insight and understanding of the specific domain, with responsibility for the execution of initiatives based on a detailed knowledge of the domain’s dynamics and drivers
  • Identifies cross-sector Point of View (POV) sharing opportunities and collaborates with other domain teams on issues that cut across EY’s business activities
  • Meet frequently with enterprise control owners to educate teams on required control activities and external audit requirements
  • Collaborate with technical teams to interpret external regulatory requirements and design internal controls
  • Identify and communicate internal and external audit risk through the collection and analysis of internal control evidence
  • Measure and report health of key technical and administrative controls
  • Increase enterprise breach resistance
  • Understanding of software development methodology, computer systems, and IT security
Analyst Safety Assurance
06/2013 - 01/2017
San Francisco, CA
  • Implements engagement review and quality assurance procedures in accordance with the team’s methodology to ensure profitable and successful execution of engagements as measured by global goals and customer satisfaction
  • Performing daily operational ‘eyes on glass’ real-time monitoring and analysis of internal security events from but not limited to events from Security Information Monitoring tools, network and host based intrusion detection systems, mainframe, midrange, applications and databases
  • Strong analytic and problem solving skills and a keen attention to detail
  • Flexibility to shift focus based on changing demands of the program
  • Positive attitude and driven to learn
  • The following are pluses, but not required
  • Conduct periodic on-site risk assessments of information security management system (ISMS) and information security technical and process controls across the Sony Group
  • Facilitate compliance self-assessments, information security program maturity assessments, and evaluation of technical controls
  • Leverage existing Governance, Risk, and Compliance (GRC) tools to collect risk assessment results and findings, manage information security control compliance, analyze policy exceptions, and to administer the program
Analyst, Program Assurance
11/2007 - 01/2013
San Francisco, CA
  • Perform all continuous monitoring functions, including coordinating mitigation of gaps, findings and other security issues; reviewing plans of action and milestones; and any other testing required by Sony Corporation
  • Support development and maturation of the Information Security compliance program, including documenting risk assessment plans, and participating in annual audit planning and scheduling
  • Contribute to development of security standards, access controls, and compliance requirements of applications, network infrastructure, servers and workstations
  • Scope, manage, track, and control project issues to ensure timely delivery of solutions; Develop reports to track planning, scheduling, issues, risks, metrics, and overall status
  • Compile management reports, summary analysis, and detailed presentations to describe risk and maturity assessments
  • Develop and issue ad-hoc security compliance dashboards and reports for internal stakeholder
  • Prepare Project Status Reports and provide reports to management that communicate strategic issues and risks
  • Ensure that the projects meet requirements and objectives and deliver on success criteria


Kaplan University - Des Moines Campus
2002 - 2007
Bachelor's Degree in Business

Professional Skills

  • Strong PC skills including a high proficiency in Microsoft Excel, Access, and data mining software
  • Professional individual with a strong work ethic and is a demonstrated team player
  • Advanced skills in SQL and Excel
  • Strong capabilities in data mining, analysis, forecasting and trending
  • Experience in Revenue Assurance, Finance, or Billing
  • Any equivalent combination of education, training and/or experience approved by Human Resources
  • Self-motivated individual having the ability to multi-task, set priorities, and meet objectives in an environment of ambiguity

How to write Analyst Assurance Resume

Analyst Assurance role is responsible for software, sql, excel, training, retail, finance, securities, database, telecommunications, architecture.
To write great resume for analyst assurance job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Analyst Assurance Resume

The section contact information is important in your analyst assurance resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Analyst Assurance Resume

The section work experience is an essential part of your analyst assurance resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous analyst assurance responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular analyst assurance position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Analyst Assurance resume experience can include:

  • Manage project team members and resolve issues by delivering the facts and keeping the team focused on the objectives and success criteria
  • With delegated authority from the Vice President Safety and Manager Safety Management System, oversee and execute JetBlue’s System Assessment, Root Cause, Corrective Action and Continuous Improvement Programs in accordance with JetBlue’s SMS, applicable ISARPs and 14 CFR Part 5
  • Support the Safety Department and other Departments in performing root cause and root cause categorizations using JetBlue’s Standard Error Taxonomy (JSET)
  • Chair JetBlue’s JSET Review Team and Development Team, maintain documentation of the JSET Program and provide necessary training/communication to ensure proper standardization and use of JetBlue’s Standard Error Taxonomy (JSET)
  • Manage the escalation and reporting of overdue Findings and Actions to JetBlue’s Risk Working Groups, Safety Review Board (SRB) and Senior Leadership
  • Report the effectiveness and health of JetBlue’s Safety Assurance including metrics, key performance indicators, safety performance indicators via reports and dashboards to JetBlue’s Risk Working Groups and the Safety Review Board

Education on an Analyst Assurance Resume

Make sure to make education a priority on your analyst assurance resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your analyst assurance experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Analyst Assurance Resume

When listing skills on your analyst assurance resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical analyst assurance skills:

  • Experience and knowledge of one or more of the following areas
  • Experience in Information Technology
  • Experience in computer forensics and incident response
  • Self-motivated, takes initiative and strong team player
  • Perform post-mortem analysis of launched offers to verify implementation accuracy and validate business case assumptions and outcomes
  • Understanding of data mining, analysis, forecasting and trending

List of Typical Experience For an Analyst Assurance Resume


Experience For Senior Analyst, Revenue Assurance Resume

  • Serve as the Revenue Manager’s right-hand person providing support in work load management, staffing and other administrative matters
  • Support Information Security Assurance by capturing discovered Cyber Risks during projects’ and change requests’s evaluation
  • GDS Billing Assurance
  • Manage and develop revenue assurance audits and controls to oversee revenue and cost flows
  • Extract and analyze revenue and cost data to detect leaks and opportunities to improve margins
  • Proactively identify and assess internal control weaknesses in Revenue Assurance processes; propose/implement change/update RA’s SOX documentation as required before quarter-end testing
  • Work related experience in finance or billing systems

Experience For Analyst Safety Assurance Resume

  • Hospitality Commerce Division
  • Finance Decision Support
  • Air Commerce Division
  • SoX Compliance Team

List of Typical Skills For an Analyst Assurance Resume


Skills For Senior Analyst, Revenue Assurance Resume

  • Experience in a large corporate/financial services environment
  • Delivering results and meeting expectations
  • Understanding of Finance principles
  • Work with operational billing teams to review and improve existing processes
  • Review upcoming marketing offers to determine financial risks
  • Manage and develop revenue assurance audits and controls to oversee end-to-end wholesale and retail billing
  • Extract and analyze switch, mediations and billing data to detect revenue leaks and opportunities
  • Knowledge of billing system architecture and processes

Skills For Analyst Safety Assurance Resume

  • Main interfaces – Internal: GRC database user community, subject matter experts, legal advisors, Group Assurance team members
  • Processes are complex and flow through multiple systems and interfaces, each with the possibility of error. Important to be able to manage through these
  • A significant amount of data is received from various sources and systems in various formats. The ability to sort, categorise, assess and interpret this is critical
  • Multiple interruptions throughout the day from depot stock controllers, managers, and supply ops. In some cases after hours
  • Excellent interpersonal, communication and relationship management skills with the ability to facilitate and build consensus of opinions while mitigating or resolving an issue or a conflict
  • Present best practices, new ideas, work practices and processes in a manner which fosters continuous improvement

Skills For Assurance / Audit Analyst Resume

  • Keen team player and able to work as an individual and with the team
  • Can influence peers and global counterparts to work towards shared goals
  • Multitask, meet tight deadlines
  • Knowledge of industry standards and frameworks (e.g., ISO 2700x, CobIT, COSO, PCI, etc.)
  • Proficient in English, Spanish, and Portuguese (able to speak, read and write)
  • Travel 30% +, domestically and internationally
  • Thorough knowledge of the card payments industry
  • Lead audits with customers and markets

Skills For Analyst, Program Assurance Resume

  • Develop business relationships across all levels
  • Manage multiple projects and work efficiently with cross functional partners
  • Proficient in MS Excel, PowerPoint, and SQL
  • Work in a dynamic, fast-paced environment, to embrace change, and foster creativity within the organization
  • Monitor Business Processes - Managing business processes to make sure the organization delivers outputs that meet stakeholders’ needs, and organizational and regulatory requirements
  • A demonstrable interest in developing knowledge of National Grid’s businesses as well as the legal and regulatory environment in which National Grid operates
  • CPA - Certified Public Accountant or equivalent
  • Perform continuous analysis of JetBlue’s SMS data to identify trends, safety concerns, and effectiveness of risk controls, corrective actions and JetBlue’s SMS
  • Manage the use and standardization of Findings, Causes and Actions entry into JetBlue’s Safety Management System software platform and database (Rolls Royce VisiumAQD)

Skills For Revenue Assurance Lead Change Impact Analyst Resume

  • Support the Manager Safety Management System and the SMS Team on the development, implementation and continuous improvement of JetBlue’s SMS
  • Ensure records of Safety Assurance are retained and ensure proper documentation of JetBlue’s Safety Risk Management in accordance with JetBlue policies, IOSA standards, DOD requirements, and 14 CFR Part 5
  • Responsible for the completion of revenue assurance monitoring and reporting activities as per SLA’s and RA operating KPI’s as agreed with the business and RA Manager; and
  • Driving stakeholders to compliance, without introducing undue risk to Mars
  • Extensive knowledge of accounting systems, business analysis, and reporting tools
  • Leads ongoing threat and vulnerability assessments and substantive testing of security controls
  • Technology (Business Systems, AWG)
  • Maintain the right level of risk mitigation/management in accordance with global standards

Skills For Analyst, AML & FCM Assurance Resume

  • Understand and be able to communicate the larger strategies behind our Security Requirements
  • Act with guidance, and define risk posture in line with corporate risk appetite
  • Performs IT security risk assessments
  • Assists with project management of business partners’ deliverables
  • Create compliance reporting focused on revenue leakage, provide business case support to project owners, and deliver ad-hoc analysis and reporting for key Revenue Assurance initiatives
  • Well versed in a multitude of analytical methodologies and techniques including modeling, forecasting, NPV/cost-benefit analysis, financial statement analysis, sensitivity analysis, and variance analysis and data visualization

Skills For Associate / Field Assurance Clinical Analyst Resume

  • Demonstrated experience and deep knowledge of working within databases including Oracle, Teradata, Sql Server and Business Objects Expert level Excel skills. Proficiency with other MS-Office applications (Word, Access, PowerPoint)
  • Document and present audit results, analytical findings and proposed solutions
  • Foster relationships with key cross-functional partners and internal stakeholders
  • Prepares and reviews all Deal Review Packages for all large / non-standard sales transactions for internal review and external audit
  • Participates in performing/reviewing accounting close activities, including deal analysis, preparation of journal entries, GL account reconciliations and related fluctuation comments

Skills For Information Security Assurance & Risk Analyst Growwwer Resume

  • Participant in the Company’s adoption of new revenue rules, ASC 606, and related systems (RevPro)
  • Lead, plan and perform annual on-sight customer QMR reviews for LAC and other regions as assigned, thru pre and post audit standard processes
  • Lead and perform financial analysis, financial impact estimations and evaluations of revenue on customers and country levels as part of pre-audit process
  • Obtain clear understanding of selected customers, customer’s incentive & deal agreements, market regulations and structures, and key players (such as processors, issuers, and acquirers) as part of pre-audit process. Requires interviews and discussions with internal and external sources to gather knowledge
  • Lead and complete pre and post audit documentation and issue QMR observation letter to customer

Skills For Senior Analyst Hospitality Assurance Resume

  • Lead regular follow up meetings with customer and Global Statistics team to address and resolve findings. Perform revenue estimates and ensure billing on prior quarters
  • Apply QMR concepts to validate accurate billing and minimize risk of revenue loss
  • Lead and manage ad-hoc requests/ investigations of high-impacting revenue billing incidents
  • Lead and manage multiple projects varying in complexity and size
  • Lead and perform customer QMR trainings on Mastercard QMR concepts, in person and thru Mastercard Academy
  • Thorough understanding of Quarterly Member Reporting (QMR) concepts, MasterCard authorization and clearing systems, Franchise licensing rules, regional pricing and MBSC billing system

Skills For Senior Finance Analyst Revenue Assurance Resume

  • Lead QMR audits by engaging customers and local market in conversations that lead to a clear understanding of the market structure, identifying reporting or processing issues, finding resolution to findings, and collecting on missed revenues
  • Identify areas of improvement with regional billing processes, recommend enhancements, and participate in implementation of approved solution as needed. Ensure results provide efficient and accurate reporting of regional revenues, and reduce risk of revenue losses
  • Engage Markets, Finance, Deal/ Incentive, Franchise and other business teams to ensure complete and accuracy of QMR reporting and revenues
  • Lead customer QMR trainings and reviews
  • Utilize available resources, tools and techniques to analyze data and share findings with Revenue Assurance team to formulate initial assessments, approaches and recommendations
  • Work with business teams to review and improve existing processes

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