Advisor Relations Resume Sample

5.0
12 votes

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Effie Armstrong
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Work Experience


Senior Indigenous Relations Business Engagement Advisor
05/2018 - PRESENT
New York, NY
  • Partner with Forrester’s sales channel regarding new members and renewing members. Proactively suggest new business and renewal strategies and tactics
  • Develops strategy and plan to develop SA's as a major source of highly qualified leads for Dell’s offerings
  • Working with ExxonMobil’s government relations leadership team to ensure that the company has an active process in place to identify and manage key policy issues that impact ExxonMobil’s business, and that strategic advice is provided on all issues of importance to the company
  • Able to communicate fluently in English (both written and verbal)
  • Familiarity with and/or prior experience working in the oil and gas industry
  • Excellent interpersonal skills and the ability to build strong internal and external relationships
  • The ability to work effectively as part of a large team within the Government Relations group, as well as with internal functional business units and departments of ExxonMobil
  • Coaching & Influencing Others
Employee & Labour Relations Advisor Richmond
04/2013 - 11/2017
Boston, MA
  • Working with Line Managers to ensure the timely, effective and legally compliant management of the Company’s long term absence process
  • Working with Line Mangers to ensure that timely, effective and legally compliant management of the Company’s Family Friendly Policies such as Maternity, Paternity and Flexible Working
  • Supporting the HR Manager in the development of initiatives and strategies to develop and improve the Company’s colleague relations policies and processes in line with business objective
  • To act as a champion for the Company’s values
  • Provide advice on the interpretation and application of collective agreements and on various employee labour relations issues
  • Collect, analyze, evaluate relevant facts and provide guidance and advice on issues respecting human resources and employee relations management, best practices and trends, collective agreements, disciplinary matters, grievance and arbitration matters, and applicable labour legislation and regulation
  • Work with the University community to foster a climate of cooperation and joint responsibility towards grievance resolution and represents the community at labour-management committees, arbitration hearings, and cases before le Tribunal administratif du travail and/or other tribunals
  • Assist line management in developing employee relations’ skills
  • Assist and write recommendations and reports pertaining to employee and labour relations issues
Colleague Relations Advisor
05/2010 - 03/2013
Houston, TX
  • Ensure implementation of decisions, agreed-upon settlements, negotiate and draft grievance settlements and letters of agreements
  • Assist in preparing goals and strategies related to negotiations and document meetings and files
  • Develop and deliver training on human resources and employee relations management issues
  • Very good knowledge (Level 5) of spoken and written English and French in order to give clear and sound advice to the University community, deliver training, analyze and answer grievances and represent the University during meetings and at hearings
  • Excellent organizational skills and a demonstrated ability to multitask and to bring projects to successful completion within stipulated deadlines
  • Excellent interpersonal and communication skills and proven ability to work in a team environment, using a collaborative approach
  • Basic knowledge of the Microsoft Office Suite (Outlook, Word and Excel)

Education


Chapman University
2004 - 2009
Bachelor's Degree

Professional Skills


  • Excellent written and verbal communication skills at a business professional level
  • Skilled in handling multiple software tools (i.e. email, internet, and proprietary software)
  • Occasional travel to Suncor’s operating locations such as Fort McMurray, Edmonton, Calgary is required on an as-needed basis
  • Passion for solving complex issues
  • Regularly monitor and review existing benefits package
  • Evaluate community development proposals and follow Suncor standards to implement the funding, donations in kind, volunteer commitments, etc
  • Technical aptitude with ability to learn new software and understand technical terminology to explain to customers

How to write Advisor Relations Resume

Advisor Relations role is responsible for software, government, events, travel, research, reporting, training, languages, technology, media.
To write great resume for advisor relations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Advisor Relations Resume

The section contact information is important in your advisor relations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Advisor Relations Resume

The section work experience is an essential part of your advisor relations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous advisor relations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular advisor relations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Advisor Relations resume experience can include:

  • Experience leading cross-functional groups, facilitating strategy and a strong focus on collaborative solutions
  • Utilize required tools and resources to effectively handle developer issues and support requests
  • Effectively position and communicate technical issue resolution via phone or email
  • Real passion for customer service and ownership of the customer experience including comprehensive issue resolution
  • Passion for customer service and ownership of the customer experience
  • Increase confidence in their decisions. Dedicated advisors connect them one-on-one with peers who share their experience

Education on an Advisor Relations Resume

Make sure to make education a priority on your advisor relations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your advisor relations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Advisor Relations Resume

When listing skills on your advisor relations resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical advisor relations skills:

  • Candidates need to place a high value on complete customer resolution from start to finish, work well independently in a self-managed environment, and take responsibility for self-directed work
  • Strong communication skills, including experience producing content for regulators and executives
  • Well-developed consultative and coaching skills
  • Experience engaging and working with a variety of stakeholders and community members
  • Have a good understanding of aboriginal community culture and needs
  • Complaint handling experience with CEO Member Relations or Bank Member Advocacy

List of Typical Experience For an Advisor Relations Resume

1

Experience For Employee & Labour Relations Advisor Richmond Resume

  • Certified Human Resources Professional (CHRP) designation or Canadian Industrial Relations Association (CIRA) or a Member of the Barreau du Quebec is highly desirable
  • Able to research and analyze information across multiple tools while talking with customers
  • Highly preferable to have one of the following languages (English, Portuguese, Spanish) to cover the languages as well
  • Highly preferable to have one of the following languages (English, Portuguese, Spanish, or French) to cover the languages as well
  • Able to self handle and work independently in a dynamic, constantly changing environment
  • Verbal fluency in Mandarin and English, written fluency in Simplified Chinese and English
2

Experience For Employment Relations Advisor Resume

  • Verbal and written fluency in Brazilian Portuguese and English
  • Verbal and written fluency in Spanish and English
  • Verbal and written fluency in Japanese and English
  • Verbal and written fluency in Korean and English
  • Verbal fluency in Mandarin and English; written fluency in Simplified Chinese and English
  • Grows with a team where expertise is shared and feedback is welcomed
3

Experience For Colleague Relations Advisor Resume

  • All line management
  • Duration: 12 months
  • HR Service Team

List of Typical Skills For an Advisor Relations Resume

1

Skills For Employee & Labour Relations Advisor Richmond Resume

  • Overcome challenging situations and obstacles while maintaining a level of focus and professionalism
  • Increase the Capgemini's market positioning and mentions in the appropriate BPO TPA media and reports – Hype cycles, magic quadrant, etc
  • Identifies and qualifies top potential foundations (up to150) capable of giving at least $100,000 within assigned geographical and mission areas of the AHA/ASA
  • Develops cultivation and solicitation plans/timelines for each donor in portfolio, updating regularly as plans advance and evolve
  • Conducts external research on prospective foundation donors and continually builds an understanding of the goals and interests of those foundations
2

Skills For Employment Relations Advisor Resume

  • Records all donor plans and activity in Blackbaud CRM (similar to The Raiser’s Edge) and provides regular progress reporting as requested
  • Empathetic and desire to be customer advocate
  • Ensure terms and conditions and travel and substience policies are reviewed and updated twice yearly (or for each series as required)
  • Enhance the benefits/incentive package for Assessment Associates
  • Monitor new legislation and develop appropriate policies for AAs
3

Skills For Colleague Relations Advisor Resume

  • Manage the AA Survey (Annually)
  • Manage the AA newsletter (Quarterly)
  • Work on specific projects to improve AA retention
  • Service Delivery Managers (Vancouver International Airport)
  • Steward agreements with Regional Municipality Wood Buffalo (RMWB) aboriginal groups
  • Ensure compliance with Suncor corporate stakeholder relations governance, policies, processes and mandates
  • Regularly report back to internal Suncor stakeholders on activities, processes and strategy outcome achievements
4

Skills For Teammate Relations Advisor Resume

  • Accountable for continuous improvement in the efficiency and effectiveness of the stakeholder relations function; identify areas needing improvement and implement improvements
  • Responsible for coordinating Chief to Chief meetings and Suncor employee attendance at community events
  • Internally, build relationships and commitment from business partners and subject matter experts at various levels to support the delivery of messages that further Suncor’s community development activities
  • Support the response team in a Suncor emergency or during critical issue management
  • Demand generation and pipeline creation for BPO with primary focus on the NA market
5

Skills For Labour Relations Advisor Resume

  • Actively and positively develops each relationship through a variety of communications, including phone, email, face to face meetings and involvement of internal partners and volunteers
  • Develops own depth of mission knowledge and insight needed to effectively communicate with donors
  • Manages the proposal development and submission process; preparing correspondence, Letters of Inquiry, proposals, reports and other documents; each that are well-written, compelling, consistent with the strategic direction and funding needs of the AHA/ASA, and that respond to donor goals
  • Works with grants administrators to ensure timely and high-impact reports to donors
  • At least five years of related foundations experience soliciting cultivating, developing and maintaining high level engagement strategies with foundations across geographical markets
  • Foundation grant research and writing in a lead writer role along with foundation cultivation and relationship building
6

Skills For Senior Indigenous Relations Business Engagement Advisor Resume

  • Travel up to 50% locally and overnight stay
  • Related foundations experience soliciting cultivating, developing and maintaining high level engagement strategies with foundations across geographical markets
  • Applies advanced knowledge of the business, its products, and processes. Serves as a resource to team members on escalated issues of an unusual nature and provides guidance for improvement on communications
  • Supports executive management, CEO and Board Members in the resolution of escalated member-related written and telephone requests, complaints, and compliments
  • Effectively communicates, both written and orally, the resolution to the member or governing authority. Synthesizes analyses, identifies root causes, and develops and recommends key work products
  • Increase their effectiveness. Exclusive content equips them to improve their programs and results
  • Corporate communications, public relations, journalism, or related work experience
7

Skills For Partner Relations Advisor Resume

  • Working with a team of 3 ER Advisors across the UK and liaising at all times with line management and HRA’s
  • Handling Developer Program setup, resources, and usage questions
  • Make sound decisions by identifying and reporting issues which require escalation by following the appropriate channels
  • Maintain required documentation within case management system (EthicsPoint), including intake, investigative notes, supporting documents and final reports
  • Pay Rate: $14.00 to $17.00/hour (depending on languages used)
8

Skills For Applecare Partner Relations Advisor Resume

  • Provide advanced labour relations management expertise, support and coaching to HR managers HRBP’s and other advisors on a daily basis
  • Travel approximately 25% including some overnight stays
  • Other third parties including external suppliers, unions and legislative bodies, e.g. DLA
  • Serve as the first point of contact for providing Developer Program support via email and phone
  • Responsible for developers' satisfaction and delight by providing world-class customer service
  • Identify and report potential emerging issues and call drivers throughout daily business
  • Identifies opportunities and potential solutions. Coordinates with staff areas and operations as appropriate and provides insight to management on issues
9

Skills For Advisor, Stakeholder & Aboriginal Relations Resume

  • Prepares executive summaries and/or written correspondence in response to members' and/or regulatory agencies on behalf of USAA. Researches topics and fact-checks communication materials
  • Leads cross-functional, matrixed teams to solve highly complex and high value business problems. Serves as a major resource to team members. Mentors less experienced members of the team
  • Build and maintain relationships with aboriginal communities
  • Database research and management
  • Successful completion of a pre-employment assessment and background check
  • 1) Dell’s capabilities and successes are fully and accurately understood by the advisor community
  • Provide direct and ‘on the ground’ case management support in investigations, disciplinary, grievance, absence and long term sick matters and coach line managers on the process
10

Skills For Foundation Relations Advisor Resume

  • Close working relationships with the Corporate and Operations Business Partners
  • Support the development of ER KPI’s and identify trends and plans to address/correct/rectify
  • Industry advisory bodies such as CIPD
  • Process and manage day-to-day email and phone business efficiently to ensure individual metrics and goals are met
  • Advance knowledge of bank responses to regulators
  • Rigorous, accurate and detail oriented

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