Urgent Care Resume Sample

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Stephan Gislason
928 VonRueden Prairie,  Chicago,  IL
+1 (555) 975 9310

Work Experience


Market Manager Urgent Care
02/2018 - PRESENT
Chicago, IL
  • Gather information and documents to support the patient visit
  • Be responsible for adhering to all policies, procedures and practice guidelines
  • Promote teamwork with all members of the health care team
  • Maintain complete, timely and accurate clinical documentation for each patient and continually looking for opportunities to improve processes and workflow
  • Room patients, take vitals and health history, document in an electronic medical record, give injections and assist with minor procedures
  • Performs all skills required of the Clinical Assistant. Additionally, inserts foley catheters, performs complex splinting and performs venipuncture for the purpose of drawing blood or inserting a saline lock
  • Planning Standard of Performance: Utilizes assessment data when instituting plan of care. Nursing Plan of Care is sensitive to the developmental needs of the patient. Utilizes knowledge of type of procedure to plan for appropriate set up. Obtains and demonstrates the skills and knowledge needed to provide ageappropriate care to patients and families through education, training, and experience
Urgent Care Physician
05/2015 - 10/2017
Philadelphia, PA
  • Maintains patient medical records by accurately documenting actions and charting diagnostic test result. Receives and records test results and ensures that those results are with the patient’s medical record at the time of visit
  • Obtains patient history and performs assessment via observation, interview, and examination. Orders, performs and interprets diagnostic procedures
  • Employ complex strategies and interventions to promote, maintain and improve health and prevent further illness and injury
  • Use prescriptive authority, procedures and treatments in accordance with state and federal laws and regulations, and institutional guidelines
  • Obtain cultures and request appropriate diagnostic studies (lab and x-ray) and be able to interpret test results and formulate plan of care accordingly
  • Assists in recruiting and interviewing of new physicians and staff to the practice. Attends Directors' and Committee meetings
  • Competitive pay, retirement, malpractice and health benefits
  • Loan repayment possible through national (NHSC) and state (CHSC) programs (up to $90,000)
  • Joining a team of 450+ physicians on employed medical staff
Urgent Care Medical Assistant
01/2011 - 12/2014
Los Angeles, CA
  • Safety Management Standard of Performance: Maintains safety in use of all equipment according to manufacturer's instructions and policy and procedures. Complies with all Kaiser and unit specific policies and procedures
  • Uses, protects, and discloses DaVita HealthCare Partners patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • BC/BE in Internal Medicine, Family Practice and/or Pediatrics
  • Experience in Urgent Care or Emergency Medicine
  • Work collaboratively with Physicians and Specialists, nursing and support staff to provide quality patient care as well as educate patient and patient’s families
  • Uses, protects, and discloses DaVita Medical Group patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Obtaining and updating the patient’s medical history, medication lists, vital signs, height, weight, visual acuity and determining patient’s chief complaint
  • Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards

Education


University of Phoenix - Oregon Campus
2007 - 2011
School's Degree in Healthcare

Professional Skills


  • Demonstrate critical thinking and assessment skills
  • Utilize customer service skills in order to positively impact the experience of care for our patients, external customers and internal service partners
  • Establish and maintain effective communication and excellent customer service skills
  • Able to perform suturing, splinting, incision/ drainage and reading X-Rays experience
  • Operates autoclave efficiently and participates in monthly cleaning and spore testing
  • Ensure the lab and x-ray areas are being operated according to local and state agencies. Audit logs and provide feedback if necessary
  • Experience as a Physician Assistant (PA) in an Urgent Care and/or Emergency Department setting

How to write Urgent Care Resume

Urgent Care role is responsible for interpersonal, splinting, customer, health, reliability, phlebotomy, database, training, auditing, security.
To write great resume for urgent care job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Urgent Care Resume

The section contact information is important in your urgent care resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Urgent Care Resume

The section work experience is an essential part of your urgent care resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous urgent care responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular urgent care position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Urgent Care resume experience can include:

  • Reviews Imaging schedules in advance to ensure pre-registration of new patients. Assembles and sends new patient packets, registration packets, history and physical forms prior to scheduled appointments
  • Identify and delegate work appropriately and effectively
  • Proficient computers skills with knowledge of EMR, Word and Excel
  • Advanced telemetry skills and interpretation
  • Basic keyboarding skills at 35 words per minute
  • Proficient IV skills

Education on an Urgent Care Resume

Make sure to make education a priority on your urgent care resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your urgent care experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Urgent Care Resume

When listing skills on your urgent care resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical urgent care skills:

  • Strong skills in phlebotomy, IV access for pediatrics and adult needed, splinting, injections and foley catheter insertion
  • Strong leadership, organizational and time management skills; ability to work in fast pace environment
  • Excellent written, verbal, and time management skills
  • Splinting skills required
  • Performs wound care, splinting, IV skills (IV starts/infusions and IV medication administration), and assists during medical emergencies
  • Two years recent ER Experience, Splinting Proficiency experience

List of Typical Experience For an Urgent Care Resume

1

Experience For Urgent Care Physician Resume

  • Experience working with pediatric and adult patients
  • Verifies name and properly identifies patient prior to procedure being performed
  • Ensures that clinic equipment is in good working order, call for repair if needed and notify Practice Manager immediately
  • Obtains insurance prior authorizations when needed for radiology procedures such as CT's, MRI's, stress tests, etc
  • Appropriately demonstrates telephone triage protocols and document in EHR
  • Patient’s needs, e.g., referrals, prior authorization, other Clinician offices, PHM, etc
  • Two years of experience is required for PRN
2

Experience For Licensed Urgent Care Resume

  • Determines priorities of patient care based on essential patient needs
  • At least 1 of experience
  • Pushing and pulling, taking frequency and weight into consideration
  • Greeting patients and preparing them for physician’s examination
  • Maintaining and reviewing patients’ records and other pertinent information
  • Controlling inventory and monitoring the use of supplies
3

Experience For LPN Urgent Care Resume

  • Floating within the established seniority sections
  • Willing to float to observation unit
  • Splinting capabilities required
  • Balance is maintained during climbing, bending and/or reaching
  • Endurance (e.g. continuous typing, prolonged standing/bending, walking)
  • Perform dressing changes specifically ordered by physician, which include ace wraps, casting and splinting necessary body parts
  • Minor tasks such as stocking rooms and doing laundry during off peak hours
  • Provides ongoing nursing care (assess, plan, intervention, evaluation) according to the age specific and developmental needs of the patient
4

Experience For Xray Technician for Piedmont Urgent Care Center Resume

  • Provides telephone triage to patient, family and/or significant others using nursing judgment according to protocol
  • Assists physician during procedures when needed; i.e.: Pap test, lesion removal, colposcopy, dressing change, etc
  • Assumes accountability for the quality of care, which he/she has delivered including maintaining standard precautions
  • Promotes a caring, friendly atmosphere focusing on the patient
  • Assesses patient, family and/or significant others educational needs and provides teaching / counseling
  • Oversee clinic exterior (i.e. lights, landscaping, parking lot) report problems to the Practice Manager immediately
  • Approve payroll functions including making necessary corrections in automated payroll system
5

Experience For Urgent Care Technician Resume

  • Graduation from an accredited Practical Nursing program or equivalent recognized military training
  • Comfortable seeing newborns to geriatric age patients, including women’s health
  • Schedule to include all shifts, rotating weekends, holidays and floating within the established seniority sections
  • Schedule to include all shifts, rotating weekends, holidays and floating within the established seniority section
  • All offers of employment are contingent upon pre-employment screening and credentialing
6

Experience For Urgent Care Medical Assistant Resume

  • Flexible scheduling for family-friendly lifestyles, including clinician control over appointment time
  • Rooms patients and obtains vital signs including but not limited to height, weight, blood pressure, and pulse
  • Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration
  • Physical mobility, which includes movement from place to place on the job, taking distance and speed into account
  • Provides basic care under the direction and guidance of their provider. Assists physician during procedures when needed; i.e
  • : Pap test, lesion removal, colposcopy, dressing change, etc
7

Experience For Lpn-urgent Care Resume

  • Participates in and supports methods of measuring patient satisfaction
  • Perform spirometry and EKG testing
  • Administration of medications including narcotics, vaccines, antibiotics, injections, steroids, and all P.O. medications
  • Respiratory assessment including peak flow, Neb treatments and use of pulse ox machine
  • Maintain patient confidentiality. This includes professionalism as well as being discreet at the Nurse’s station with privileged patient information
  • Assist front office staff whenever necessary with billing, payment or patient concerns
  • Perform back office open and closing procedures
  • Informs patients of test results according to guidelines of the practice and care/follow up instructions
  • Provides basic instruction for patient regarding routine procedures, treatments or disease processes
8

Experience For Limited Xray Tech Hmts Sand Canyon Urgent Care Resume

  • Assures quality of care through development, implementation and evaluation of professional nursing standards. Participates in quality assurance activities
  • Learn to conduct monthly lighting inspection at clinic and send spread sheet to operations each month
  • Schedule to include three 12 hour shifts per week including one weekend day shift per pay period
  • Urgent Care site open Mon-Sun, 8AM-8PM, including holidays
  • Work schedule can vary from 5, 8, 10, or 12 hour shifts including nights, weekends, and holidays (1.0 FTE)
  • Outpatient, urgent care setting
  • Can vary depending on that day
9

Experience For Rn-urgent Care Resume

  • Generally six other providers working at peak times
  • Reimbursement for moving expenses [>50 miles]
  • Be willing to take the DOT Drug Screen and BAT class and become certified to help do these tests
  • Performs procedures and treatments according to physician’s orders and department policies and procedures
  • Liaison to marketing staff to insure customer satisfaction
  • Participate in and support methods of measuring customer satisfaction
  • Interview and hire quality staff and ensure clinic is staffed according to budget/needs
  • Maintains key control over all physical assets and building
  • PALS or willing to obtain within 6 months
10

Experience For Controller, Urgent Care Resume

  • Holidays and floating within the established seniority sections
  • Works every other Sat and Sun and alternating holidays
  • Comfortable working night shifts
  • Works every other weekend including holidays
  • Comfortable working night and weekend shifts
  • Graduate of an approved Medical Assisting Program
  • Feel comfortable in a range of settings: small group office and large group organizational setting

List of Typical Skills For an Urgent Care Resume

1

Skills For Urgent Care Physician Resume

  • IV / EKG Skills
  • Exceptional communication skills with staff, ancillary staff, and outside physicians
  • Able to work in a fast pace environment, computer and customer service skills
  • Five (5+) or more years of relevant experience which includes Supervisory/Management experience in a large outpatient clinic environment
  • Splinting experience required
  • Maintains all equipment in good working condition
2

Skills For Licensed Urgent Care Resume

  • Ensure the lobby restroom is in good working order and is clean and stocked with needed supplies. Reports issues to manager as needed
  • Previous experience working with the Adult, Geriatric, and/or Pediatric population
  • Experience in an Urgent Care setting
  • Experience in Urgent Care setting
  • At least 5 of experience in an urgent/emergency care setting
  • Recent experience in an Urgent Care or Emergency Room setting
  • At least one year of experience in Family Practice setting
3

Skills For LPN Urgent Care Resume

  • Previous experience charting in Electronic Medical Records (EMR)
  • Experience using an EHR system is extremely helpful
  • Experience in a Medical Office setting Required
  • Experience as a practicing physician
  • Experience in a medical office setting is required
  • One (1) year of experience in a similar role and setting
  • One (1) year of experience in an Urgent Care, Walk-in Clinic, or ER setting is required
  • Maintain good organization, problem solving and judgment
  • Experience in a Medical Office setting
4

Skills For Xray Technician for Piedmont Urgent Care Center Resume

  • Ensures our occupational clients are made a top priority in the clinic and that all staff members are following the company preference card
  • Previous Urgent Care experience
  • Broad experience with minor Surgical procedures
  • Showcase your strong, urgent care background
  • 2YRS ER experience, ACLS,PALS,BLS
5

Skills For Urgent Care Technician Resume

  • 2YRS ER experience, ACLS, PALS, BLS Certifications
  • Experience with pediatrics is essential
  • One year of related work experience, preferably in an acute care healthcare environment
  • Urgent Care experience
  • Experience as a PCP
6

Skills For Urgent Care Medical Assistant Resume

  • Experience in Internal or Family Medicine
  • ED experience required. ACLS and PALS required
  • Experience in Internal or Family Medicine, Internal Medicine - Pediatrics
  • ED experience. ACLS and PALS required
  • Experience in Family/Emergency Medicine
7

Skills For Lpn-urgent Care Resume

  • Current Nevada DEA certificate and Pharmacy license required prior to start date
  • Experience with procedures, I&D, suture, etc
  • Experience in Urgent Care
  • At least one year of experience in Urgent Care
  • At least 1 of experience in Primary Care or Urgent Care
  • ED experience required
8

Skills For Limited Xray Tech Hmts Sand Canyon Urgent Care Resume

  • Managed Care or IPA office experience
  • Two (2) years recent ER experience required
  • Two (2) years recent ER experience
  • Recent 2 year ER experience required
  • Collegial relationships with a large group of excellent subspecialists
  • Recent ER experience
  • Recent 2 year ER experience
  • Two Years Recent ER Experience
9

Skills For Rn-urgent Care Resume

  • Recent ER Experience
  • One to three years Medical Assistant experience in an ambulatory care clinic
  • Demonstrated knowledge of radiological computerized systems and applications
  • One year of clinical experience required
  • Experience in business operations
  • Experience in supervision or management
10

Skills For Controller, Urgent Care Resume

  • Pecialty experience
  • Experience in the supervision of staff
  • Strives for excellent patient satisfaction scores
  • Collecting, documenting, and delivering lab specimens and obtaining lab test results and other reports
  • Maintaining up to date stock and monitoring and maintaining medical equipment
  • Responding to and screening telephone calls for referral to nurse or physician. Triaging patients to ensure productive departmental flow
  • Typing certificate 35 wpm, typing certificate is required at the time of an interview
  • Instructing patient and family regarding medications and treatment and discharge instructions

List of Typical Responsibilities For an Urgent Care Resume

1

Responsibilities For Urgent Care Physician Resume

  • Resolves all staff/provider and/or patient and family concerns during operating hours
  • Monitors each patient representative to ensure they are giving exceptional customer service to each patient
  • Performs preventative health assessments, screening, immunizations, and care
  • Learn to oversee upkeep of clinic exterior, i.e. lights, landscape, parking lot
  • Current Certification in Medical Assisting from accredited program or Current LPN license
  • Comfortable performing minor procedures
  • Fully licensed as a Physician in New Mexico, or in the process of obtainiing NM license
  • Board Certified, or in the process of obtaining Board Certification
  • Proficiency charting in EMR systems
2

Responsibilities For Licensed Urgent Care Resume

  • Examines patients using medical instruments and equipment
  • Advises patients concerning methods for prevention of disease
  • Ensure proper coding in accordance with HCFA of patient's evaluation and management, procedures, and diagnosis. 25%
  • 12 shifts per month (including 3 weekend days per month)
  • Residency Training in Family Medicine, Internal Medicine or Emergency Medicine
  • A dyad leadership structure ensures the clinician’s perspective is always a part of decision making process
  • An onboarding program that allows clinicians to ramp up their work efficiency and build relationships with their peers
3

Responsibilities For LPN Urgent Care Resume

  • An outstanding benefits package and annual compensation reviews
  • Learn what AAAHC is and how to begin preparing for accreditation
  • Ensure Urgent Care Centers receive specialist’s reports in a timely manner
  • ·Files and places lab work with patient charts
  • ·Records all drug screens in drug screen log book
  • ·Reviews and files x-rays after overread by radiologist
  • ·Orders and maintains supplies weekly
  • ·Records all in-house and send out lab work in daily log book
4

Responsibilities For Xray Technician for Piedmont Urgent Care Center Resume

  • ·Records all x-rays in X-Ray Log Book
  • ·Contacts employers and patients with lab, drug screen and radiology reports
  • ·Ensures no expired supplies are present in the lab
  • ·Accountable to check logs daily for completeness and accuracy
  • Ensures compliance with and knowledge of the company’s Code of Conduct by all subordinates to ensure an ethical work environment
  • Reviews center’s financial statements and operating scorecards to ensure success of center, identify areas for improvement, and ensure the center is tracking to meet annual goals. Where necessary, works with Regional Director and/or corporate functions to resolve pending issues
  • Leads by example and is a positive role model
  • Promptly addresses below standard customer service
5

Responsibilities For Urgent Care Technician Resume

  • Builds quality relationships with patients and employees
  • Upholds HCA policies and procedures
  • Seeks opportunities to give positive recognition when appropriate
  • Ensures that all employees understand that the patient in the clinic is our top priority at all times, helps ensure the patient’s wait in the clinic is 60 minutes or less
  • Responds appropriately to customer concerns and attempts to handle complaints at clinic level when possible
  • Develops and operationalizes a long-range course of action and set of goals within Shared Services to ensure successful realization of the Service Line’s vision and goals that align with HCA and PSG
  • Treats guests, patients, physicians and other employees with compassion and respect
  • Greets and welcomes patients as they enter
6

Responsibilities For Urgent Care Medical Assistant Resume

  • Ensure lobby is maintained
  • Handles faxes and requests for information
  • The Urgent Care Practice Manager and Nurse Leader in the establishment of annual departmental goals, including financial, quality and customer service goals; measurement and improvement of provider, patient and staff satisfaction and daily problem solving; implementation of policies and procedures
  • The Urgent Care Practice Manager to ensure completion of the clinician schedules in a timely and complete manner
  • The Chief of Counseling and Mental Health Services and Behavioral Health to establish processes and protocols and monitor/ coordinate the clinical mental health services provided in Urgent Care
  • Department of Medicine to ensure coordination of care between Urgent Care and Internal Medicine
  • Clinical leaders within HUHS, as well as with administrative leaders at the College
  • Capable of performing all x-ray views according to provider’s orders, clinical practice under state law and in compliance with company policy and procedures. Documents the patient record according to established clinical practice and company policies and procedures
  • There is a need at the following three locations
7

Responsibilities For Lpn-urgent Care Resume

  • Ensures the occupational client’s preference card is followed and occupational procedures are adhered to
  • 5891 W Eugie Avenue, Glendale, AZ 85304
  • 3003 N 3rd Street, Phoenix, AZ 85012
  • 1840 S Stapley Road, Mesa, AZ 85204
  • Approve or deny PTO requests for assigned CM’s, FDC’s and FDS in accordance with the guidelines/policies established to ensure proper coverage at each assigned clinic
  • Board certified in Family Medicine or Emergency
  • Technologist reads, understands, and accurately implements physician/provider prescriptions and orders
8

Responsibilities For Limited Xray Tech Hmts Sand Canyon Urgent Care Resume

  • Prepares patient for examination and treatment; takes brief patient history that includes chief complaint, vital signs and weight; assists physician with procedures; provides patient instructions per physician's order; conducts authorized in-office tests
  • Appropriately uses equipment. Practices appropriate care "utilization of equipment", contacts service vendors as needed and reports all needed repairs to supervisor
  • Ensures the patient image and paperwork are properly recorded. Prepares room, equipment, and materials needed for examinations, positioning aids for patient comfort and security, and protective shields and apparel
  • Pro-actively reviews chart (either paper or EMR) in advance of patient intake. Completes all authorized patient chart documentation in an accurate, legible, and timely manner
  • Responsible for the preparation of examination rooms. Accurately and promptly sets up examination rooms, materials, and equipment. Pro-actively monitors required stock lever per practice protocol, and anticipates unique supply needs
  • Provide management (to include Physician Services Urgent Care leadership, Division leadership, & Hospital CFO’s) with timely reviews of organization’s financial status and progress in its various programs and activities
  • Remains with the patient after clinician completes his/her visit in order to perform procedures and injections, refer for or perform treatment procedures, reinforce the treatment plan, print the discharge summary,
  • Participates in activities that enhance professional development, complete and maintain certification in BLS, and PALS, and maintains any additional specialty training/certifications as required by the area assigned
  • Partners with Assistant Nurse Manager to oversee daily operations of the location, ensuring that staff and processes are in place to meet the needs of patients and the financial, customer service, and quality goals of the location
9

Responsibilities For Rn-urgent Care Resume

  • Monitors quality, productivity, and efficiency of each operational area, recommends corrective actions as needed, and oversees implementation under guidance of practice manager or Manager, Clinical Operations
  • Manages registration, charge entry, and denial related functions (revenue cycle) and works with physician practice Business Operations Coordinator and/or Practice Manager to ensure timely revenue cycle function
  • Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing
  • Completes pre-authorization requests by supplying required documentation and completing necessary follow
  • Supports management of a complex referral process by following established guidelines and directing patients
  • Ensures proper coding of ICD-10 and CPT-4 codes by Clinician. Responsible for submitting charges once review
  • Maintains positive working relationships with all physicians and acts as a liaison/resource between practice and system services offered within facility
  • Prepares patient for examination and treatment; takes brief patient history that includes chief complaint, vital signs including manual blood pressure and weight; assists physician with procedures; provides patient instructions per physician's order; conducts authorized in-office tests
10

Responsibilities For Controller, Urgent Care Resume

  • Involves sitting, standing and walking
  • Work closely with administrator regarding clinical staff
  • Conduct physicals and drug screens including proper use of all forms for both in-house and send-out drug screens
  • Answers telephone politely, appropriately, and promptly, following departmental procedures. Routes call
  • Reconciles cash transactions at the end of each shift; follows standard operating procedures for cash deposits
  • Communicates physical symptoms verbalized by patients to the clinician and/or nursing staff
  • Collects, labels, and deliver specimens for processing per Clinicians orders.(Blood, Urine and Tissue) In certain

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